JP2011113305A - Banknote processing apparatus - Google Patents

Banknote processing apparatus Download PDF

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JP2011113305A
JP2011113305A JP2009269100A JP2009269100A JP2011113305A JP 2011113305 A JP2011113305 A JP 2011113305A JP 2009269100 A JP2009269100 A JP 2009269100A JP 2009269100 A JP2009269100 A JP 2009269100A JP 2011113305 A JP2011113305 A JP 2011113305A
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banknote
maintenance management
information
processing apparatus
banknote processing
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JP5426335B2 (en
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Ichiro Fukuda
一郎 福田
Yukio Ito
伊藤  幸男
Hiroshi Hayashi
弘 林
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Nippon Conlux Co Ltd
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Nippon Conlux Co Ltd
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Abstract

<P>PROBLEM TO BE SOLVED: To provide a banknote processing apparatus capable of acquiring information necessary for maintenance management during normal work without requiring an operator's special operation, and capable of performing appropriate maintenance management by the acquired information necessary for the maintenance management. <P>SOLUTION: The banknote processing apparatus that discriminate a target banknote and includes a storage unit for storing the discriminated banknote includes: a communication means for wirelessly communicating with a portable information device carried by the operator; an acquisition means for acquiring maintenance management information necessary for the maintenance management among the operation history information of the banknote processing apparatus; a detection means for detecting the start state and the end state of work for the banknote processing apparatus by detecting the attachment/detachment or an opening of the storage unit; and a control unit for transmitting the maintenance management information from the communication means to the portable information device during a work time from the start state to the end state of the work for the banknote processing apparatus based on the detection result of the detection means. <P>COPYRIGHT: (C)2011,JPO&amp;INPIT

Description

本発明は、自動販売機に搭載される紙幣処理装置に関する。   The present invention relates to a banknote handling apparatus mounted on a vending machine.

従来、硬貨処理装置や紙幣処理装置などの貨幣処理装置の稼働履歴情報は、装置内部の基板上にある不揮発性記憶素子などに蓄積され、作業者が貨幣処理装置に専用の冶工具を接続することによって取得されたり、自動販売機全体を制御する主制御部が、貨幣処理装置から稼働履歴情報を受信して蓄積しておき、作業者が主制御部に専用の冶工具を接続することによって取得されたりしている。   Conventionally, operation history information of a money processing device such as a coin processing device or a bill processing device is stored in a nonvolatile memory element or the like on a substrate inside the device, and an operator connects a dedicated tool to the money processing device. Or the main control unit that controls the entire vending machine receives and accumulates operation history information from the money handling apparatus, and the operator connects a dedicated tool to the main control unit. It has been acquired.

特許文献1には、硬貨処理装置について、故障が発生するごとに故障回数と、環境状態や稼働時間を履歴情報として取得し、取得結果の値が故障判断値を超える場合に、点検時期に達したことを表示するものが開示される。   In Patent Document 1, each time a failure occurs in a coin processing device, the number of failures, environmental conditions and operating hours are acquired as history information, and the inspection time is reached when the acquired result value exceeds the failure judgment value. What is displayed is disclosed.

また、特許文献2には、自動販売機の扉の開閉を検出し、この検出情報に基づいて開閉履歴情報を操作履歴情報として記憶するものが開示されている。この従来技術では、自動販売機の扉を開閉する施開錠キーに個別ID情報を記憶したICチップ内蔵のホルダ部が装着されると共に、ハンドルロック部近傍にID取得部が配設され、ホルダ部とID取得部の間で無線通信を行うことにより、自動販売機側では、ハンドルロック部の施解錠時にID取得部10が取得した個別ID情報に基づく施解錠履歴情報を、開閉情報に基づく開閉履歴情報と共に操作履歴情報として記憶部に逐次記憶する。   Japanese Patent Application Laid-Open No. 2004-228688 discloses a device that detects opening / closing of a vending machine door and stores opening / closing history information as operation history information based on the detected information. In this prior art, an IC chip built-in holder part storing individual ID information is mounted on a lock / unlock key for opening and closing the door of the vending machine, and an ID acquisition part is disposed near the handle lock part. By performing wireless communication between the ID acquisition unit and the ID acquisition unit, the vending machine side uses the opening / closing information to obtain the locking / unlocking history information based on the individual ID information acquired by the ID acquisition unit 10 when the handle lock unit is locked / unlocked. The operation history information is sequentially stored in the storage unit together with the opening / closing history information.

特開2001−175936号公報JP 2001-175936 A 特開2009−37524号公報JP 2009-37524 A

しかしながら、専用の冶工具を用いて稼働履歴情報を取得する第1の従来技術では、作業者が意思をもって実施する必要があり、作業者に負担がかかる。また、点検時期に達したことを表示する第2の従来技術では、自動販売機の作業者が、表示を見てメモなどを取って、貨幣処理装置の保守をする専門業者に連絡する必要があり、作業者に負担をかけることなく、自動販売機の販売可能な状態を維持した適切なタイミングで、貨幣処理装置を保守点検することは困難である。施開錠キーごとに個別ID情報を記憶する第3の従来技術では、キーごとにICチップなどを設ける必要があり、キーの束が重くなったり、かさばったりし、現実的ではない。また、操作履歴情報を情報端末装置により記憶部から別途回収する必要があり、作業者の負担が増え、適切なタイミングで、貨幣処理装置を保守点検することを困難にする。   However, in the first conventional technique for obtaining operation history information using a dedicated tool, it is necessary for the operator to execute it with will, and this places a burden on the operator. Also, in the second conventional technique for displaying that the inspection time has been reached, it is necessary for the vending machine operator to take a memo after viewing the display and contact a specialist who maintains the money handling apparatus. In addition, it is difficult to maintain and inspect the money handling apparatus at an appropriate timing while maintaining the vending machine in a state where it can be sold without burdening the operator. In the third conventional technique for storing individual ID information for each locking / unlocking key, it is necessary to provide an IC chip or the like for each key, and the key bundle becomes heavy or bulky, which is not realistic. Further, it is necessary to separately collect the operation history information from the storage unit by the information terminal device, which increases the burden on the operator and makes it difficult to maintain and inspect the money handling apparatus at an appropriate timing.

そこで、本発明は上記問題点に鑑みなされたものであって、作業者が取得のために余分な作業をすることなく稼働履歴情報を取得することが可能であり、取得した稼働履歴情報により適切な保守管理が可能な紙幣処理装置を提供することを目的とする。   Therefore, the present invention has been made in view of the above problems, and it is possible for an operator to acquire operation history information without extra work for acquisition, and more appropriate to the acquired operation history information. An object of the present invention is to provide a banknote handling apparatus that can perform maintenance and management.

上記課題を解決するために、本発明は、対象紙幣を選別し、該選別した硬貨を収容する収容部を含む紙幣処理装置であって、作業者が携帯する携帯情報装置と無線通信する通信手段と、前記紙幣処理装置の稼働履歴情報のうち保守管理に必要な保守管理情報を取得する取得手段と、前記収納部の着脱または開口を検出することにより前記紙幣処理装置に対する作業の開始状態および終了状態を検出する検出手段と、前記検出手段の検出結果に基づいて、前記紙幣処理装置に対する作業の開始状態から終了状態までの作業時間の間に、前記保守管理情報を前記通信手段から前記携帯情報装置へ送信させる制御手段と、を備える。   In order to solve the above-described problems, the present invention is a banknote processing apparatus that includes a storage unit that selects a target banknote and stores the selected coin, and communicates wirelessly with a portable information device carried by an operator. And acquisition means for acquiring maintenance management information necessary for maintenance management among the operation history information of the banknote processing device, and a start state and end of work on the banknote processing device by detecting attachment / detachment or opening of the storage unit Based on the detection means for detecting the state and the detection result of the detection means, the maintenance management information is transferred from the communication means to the portable information during the work time from the start state to the end state of the work for the banknote processing device. Control means for transmitting to the apparatus.

本発明によれば、自動販売機の作業員は稼働履歴情報の取得のために特別な作業をすることなく、通常の作業により紙幣処理装置の稼働履歴情報が携帯情報装置に送られることで、紙幣処理装置を適切なタイミングで保守管理をすることができる。   According to the present invention, the operation history information of the banknote processing device is sent to the portable information device by a normal operation without the worker of the vending machine doing special work for obtaining the operation history information. Maintenance and management of the banknote handling apparatus can be performed at an appropriate timing.

本発明の実施形態に係る貨幣処理装置の保守管理システムの機能的な構成を示すブロック図である。It is a block diagram which shows the functional structure of the maintenance management system of the money handling apparatus which concerns on embodiment of this invention. 紙幣処理装置の機能的な構成を示すブロック図である。It is a block diagram which shows the functional structure of a banknote processing apparatus. 紙幣処理装置の機構的な構成の要部を示す構造図である。It is a block diagram which shows the principal part of the mechanistic structure of a banknote processing apparatus. 通信部における稼働履歴情報の送信処理の手順を示すフローチャートである。It is a flowchart which shows the procedure of the transmission process of the operation history information in a communication part. 紙幣処理装置の保守管理システムにおける各装置間の処理のシーケンスを示すシーケンスチャートである。It is a sequence chart which shows the sequence of the process between each apparatus in the maintenance management system of a banknote processing apparatus.

以下、添付図面を参照して、本発明を実施するための形態(以下、実施形態)について詳細に説明する。なお、実施形態の説明の全体を通して同じ要素には同じ番号を付している。   DESCRIPTION OF EMBODIMENTS Hereinafter, embodiments for carrying out the present invention (hereinafter referred to as embodiments) will be described in detail with reference to the accompanying drawings. Note that the same number is assigned to the same element throughout the description of the embodiment.

図1は、本発明の実施形態に係る紙幣処理装置の保守管理システムの機能的な構成を示すブロック図である。同図において、保守管理システム100は、自動販売機1、作業者が携帯する携帯情報端末装置(携帯情報装置)2および管理センター(営業所)に設けられる管理装置3を含んで構成される。   FIG. 1 is a block diagram showing a functional configuration of a maintenance management system for a banknote handling apparatus according to an embodiment of the present invention. In FIG. 1, a maintenance management system 100 includes a vending machine 1, a portable information terminal device (portable information device) 2 carried by an operator, and a management device 3 provided in a management center (sales office).

自動販売機1は、装置全体を制御する主制御部4と貨幣処理装置5が接続され、貨幣処理装置5として硬貨処理装置(通称、コインチェンジャー)6及び紙幣処理装置7(通称、ビルバリデータ)のうち、少なくとも一方が設けられる。   The vending machine 1 is connected to a main control unit 4 that controls the entire apparatus and a money processing device 5. As the money processing device 5, a coin processing device (common name, coin changer) 6 and a banknote processing device 7 (common name, bill validator). At least one of them is provided.

紙幣処理装置7は、通信可能な領域内にある携帯情報端末装置2と無線通信を行う通信部71、紙幣処理装置7の稼働履歴情報を取得する取得部72、紙幣の識別選別をする識別部(後述する)内の要素を駆動・制御をする識別制御部73、識別された紙幣を収納する収納部(後述する)内の要素を駆動・管理をする収納制御部74、紙幣処理装置7に対する作業者による作業の開始状態および終了状態を検出する検出部75、およびこれらの構成要素を含む装置全体を制御する制御部76を含んで構成される。   The banknote processing device 7 includes a communication unit 71 that performs wireless communication with the portable information terminal device 2 in a communicable region, an acquisition unit 72 that acquires operation history information of the banknote processing device 7, and an identification unit that performs banknote identification and selection. For the identification control unit 73 that drives and controls the elements (described later), the storage control unit 74 that drives and manages the elements in the storage unit (described later) that stores the identified banknote, and the banknote processing device 7 A detection unit 75 that detects a start state and an end state of work performed by an operator, and a control unit 76 that controls the entire apparatus including these components are configured.

携帯情報端末装置2は、アンテナなどを含む通信部(図示せず)を介して、紙幣処理装置7内の通信部71や、管理装置3の通信部(後術する)と情報の無線通信を行うと共に装置全体を制御する制御部21、および紙幣処理装置7の保守管理に必要な保守管理情報を含む稼働履歴情報を記憶する記憶部22を含んで構成される。携帯情報端末装置2は、例えば、自動販売機1の扉を開閉するための鍵の束に付けたキーボルダー型のRFタグとして実現される。   The portable information terminal device 2 performs wireless communication of information with the communication unit 71 in the banknote processing device 7 and the communication unit (post-operation) of the management device 3 via a communication unit (not shown) including an antenna and the like. The control part 21 which performs and controls the whole apparatus and the memory | storage part 22 which memorize | stores the operation history information containing the maintenance management information required for the maintenance management of the banknote processing apparatus 7 are comprised. The portable information terminal device 2 is realized, for example, as a key boulder type RF tag attached to a key bundle for opening and closing the door of the vending machine 1.

管理装置3は、携帯情報端末装置2と情報の通信を行う通信部31、紙幣処理装置7の保守管理情報を記憶する記憶部32、および装置全体を制御する制御部33を含んで構成される。   The management device 3 includes a communication unit 31 that communicates information with the portable information terminal device 2, a storage unit 32 that stores maintenance management information of the banknote processing device 7, and a control unit 33 that controls the entire device. .

次に、紙幣処理装置(ビルバリデータ)7の詳細について、図2の詳細構成を示すブロック図、図3の外観図を参照して説明する。   Next, details of the bill processing device (bill validator) 7 will be described with reference to a block diagram showing the detailed configuration of FIG. 2 and an external view of FIG.

紙幣処理装置7は、本体70に対して、上側に配設された識別部731と、下側に配設された紙幣収納部(通称、スタッカー)732とから成る。なお、紙幣収納部7は、本実施形態では、硬貨処理装置6とは異なり、払出機能を持たないものである。   The banknote handling apparatus 7 includes an identification unit 731 disposed on the upper side with respect to the main body 70 and a banknote storage unit (commonly referred to as a stacker) 732 disposed on the lower side. In the present embodiment, the bill storage unit 7 does not have a payout function, unlike the coin processing device 6.

選別部731および紙幣収納部732のうち、紙幣収納部(スタッカー)732は、本体70に対して、着脱可能に設けられるか、若しくは、少なくとも一部が開口可能に設けられ、作業員による貨幣の回収などの作業をしやすくしている。図4(b)に示すように、紙幣収納部732が本体70に対してその上側である選別部732側が離脱可能となっている。即ち、本体70に対して紙幣収容部632の下側が回動可能に軸支され、本体70に紙幣収容部732を収容し通常動作を行う動作位置から、上側が本体70より離脱した離脱位置にある。通信部71の位置は、本体70の側面に配設されている。   Of the sorting unit 731 and the banknote storage unit 732, the banknote storage unit (stacker) 732 is detachably provided with respect to the main body 70, or at least a part of the banknote storage unit 732 is provided to be openable. It makes it easy to perform operations such as collection. As shown in FIG. 4B, the banknote storage part 732 is detachable on the side of the sorting part 732 that is the upper side of the main body 70. That is, the lower side of the bill housing part 632 is pivotally supported with respect to the main body 70, and the upper side is moved away from the main body 70 from the operating position in which the main body 70 receives the bill housing part 732 and performs normal operation. is there. The position of the communication unit 71 is disposed on the side surface of the main body 70.

図1の構成に加えて、図3に示すように、識別制御部73は、自動販売機1の紙幣挿入口(図示せず)から受け入れた紙幣の真贋(正貨偽貨)を判定し、識別するための識別センサー73a、真贋判定後の紙幣が搬送するための紙幣搬送手段、、および、搬送路としての通路での紙幣の有無など検出する通路センサー73dなどの構成要素を含んで構成される。自動販売機1の紙幣挿入口から受け入れた紙幣が搬送路を進んでいく過程で、紙幣に対して、識別制御部73は、これらの構成要素を用いて、制御部76の制御指示により、紙幣の真贋の判定を含む金種選別をし、選別した紙幣を金種別に振り分けて、動作位置にある紙幣収容部732に渡す。紙幣収容部732は、選別部731で振り分けられた紙幣が、選別制御部73の制御により受け取られて紙幣収容部732に収納される。   In addition to the configuration of FIG. 1, as shown in FIG. 3, the identification control unit 73 determines the authenticity of the banknote received from the banknote insertion slot (not shown) of the vending machine 1 (genuine coin / false coin), It is configured to include components such as an identification sensor 73a for identifying, a banknote transporting means for transporting banknotes after authenticity determination, and a passage sensor 73d for detecting the presence or absence of banknotes in a path as a transport path. The In the process in which the banknote received from the banknote insertion slot of the vending machine 1 travels on the conveyance path, the identification control unit 73 uses these components to control the banknote according to the control instruction of the control unit 76. The denomination including the authenticity determination is sorted, the sorted banknotes are sorted into denominations, and passed to the banknote storage unit 732 at the operating position. In the banknote storage unit 732, the banknotes sorted by the selection unit 731 are received by the control of the selection control unit 73 and stored in the banknote storage unit 732.

収納制御部74は、図1の構成に加えて、図2に示すように、本体70に対する紙幣収納部732の着脱および復帰などの状態を検出するための収納部離脱検出スイッチ(SW)74a、紙幣の満杯状態を検出する紙幣満杯センサー74b、選別部731からの紙幣を収納するための紙幣収納手段74cなどの構成要素を含んで構成される。収容制御部74は、制御部76の制御指示により、上記構成要素を駆動制御して紙幣の収納を行う。   In addition to the configuration of FIG. 1, the storage control unit 74 includes, as shown in FIG. 2, a storage unit detachment detection switch (SW) 74 a for detecting states such as attachment / detachment and return of the banknote storage unit 732 with respect to the main body 70. It is comprised including components, such as the banknote full sensor 74b which detects the full state of a banknote, and the banknote accommodating means 74c for accommodating the banknote from the selection part 731. The accommodation control unit 74 drives and controls the above components according to a control instruction from the control unit 76 to store bills.

図1で述べた、紙幣処理装置7に対する作業者による作業の開始状態および終了状態を検出する検出部75は、図2の例では、収納制御部74と収納部離脱検出スイッチ74aで実現されている。   In the example of FIG. 2, the detection unit 75 that detects the start state and the end state of the work performed by the operator on the banknote handling apparatus 7 described in FIG. 1 is realized by a storage control unit 74 and a storage unit detachment detection switch 74a. Yes.

次に、紙幣処理装置7における取得部72で取得される稼働履歴情報について述べる。紙幣処理装置7の稼働履歴情報取得の目的は、紙幣処理装置7の故障により、自動販売機1の稼動時間が短くなるのを防止することである。そのための故障予防のための情報を稼働履歴情報として取得する。まず、硬貨処理装置の稼働履歴情報について説明する。   Next, the operation history information acquired by the acquisition unit 72 in the banknote processing device 7 will be described. The purpose of obtaining the operation history information of the banknote processing device 7 is to prevent the operating time of the vending machine 1 from being shortened due to a failure of the banknote processing device 7. Information for failure prevention is acquired as operation history information. First, the operation history information of the coin processing device will be described.

紙幣処理装置7の稼働履歴情報は、所定時間毎に、その時に紙幣処理装置7に生じた事象を数値化し取得部72が取得し、不揮発性記憶素子の記憶部(図示せず)に記録する情報であり、次の時間に更新される。   The operation history information of the banknote processing device 7 digitizes the event that occurred in the banknote processing device 7 at a predetermined time, and the acquisition unit 72 acquires the information and records it in a storage unit (not shown) of a nonvolatile storage element. Information and will be updated at the next time.

紙幣処理装置7の識別部731、紙幣収納部732に係る稼働履歴情報について述べる。識別部731に係わる稼働履歴情報には、識別開始枚数、受入枚数、排除枚数、受入率低下チェック回数、汚れ検知回数、待機時のセンサー異常、返金時の札詰まり回数などがある。識別開始枚数は紙幣処理装置に挿入された全ての紙幣枚数であり、紙幣処理装置の整備点検を促す情報の一つである。受入枚数は真券と判断した枚数、排除枚数は真券ではないと判断した枚数、受入率低下チェック回数は所定の受入率を下回った回数であって、特に受入率低下チェック回数が多いと、センサーの故障や通路の汚れが予想できる。汚れ検知回数は光センサーの受光量が所定量を下回った回数であって、この回数が多いとセンサーに汚れが付着していると予想できる。待機時のセンサー異常は紙幣挿入前の各センサー状態の異常を示すものであって、即整備点検が必要であると判断することができる。返金時の札詰まり回数は挿入された紙幣を返却する時に詰まりを生じた回数を各々示すもので、この回数が多いと搬送手段の故障や通路上の障害が予想できる。   Operation history information related to the identification unit 731 and the bill storage unit 732 of the bill processing apparatus 7 will be described. The operation history information related to the identification unit 731 includes the number of identification start sheets, the number of received sheets, the number of rejected sheets, the number of checks for acceptance rate reduction, the number of contamination detections, the sensor abnormality during standby, and the number of card jams during refund. The identification start number is the number of all banknotes inserted into the banknote processing apparatus, and is one piece of information that prompts maintenance and inspection of the banknote processing apparatus. The number of accepted sheets is the number judged to be a genuine note, the number of rejected sheets is judged not to be a genuine note, the number of acceptance rate reduction checks is the number of times less than the predetermined acceptance rate, and especially when the number of acceptance rate decline checks is large, Sensor failure and passage dirt can be expected. The number of times the dirt is detected is the number of times the amount of light received by the optical sensor falls below a predetermined amount. If this number is large, it can be predicted that dirt is attached to the sensor. The sensor abnormality at the time of standby indicates an abnormality of each sensor state before the bill insertion, and it can be determined that immediate maintenance inspection is necessary. The number of times of jamming at the time of refund indicates the number of times of jamming when returning the inserted bill, and if this number is large, it is possible to predict a failure of the conveying means or an obstacle on the passage.

紙幣収納部732に係わる稼働履歴情報としては、スタッカー異常、収金時の札詰まり回数などがある。スタッカー異常は紙幣収納部(スタッカー)732に紙幣を押し込む機構の異常を示し、即整備点検が必要であると判断することができる。収金時の札詰まり回数は真券と識別した紙幣を紙幣収納部732に搬送する途中で詰まりを生じた回数を示すものであり、この回数が多いと搬送手段の故障や通路上の障害が予想できる。   The operation history information related to the bill storage unit 732 includes a stacker abnormality, the number of bills jammed at the time of collecting money, and the like. The stacker abnormality indicates an abnormality in the mechanism for pushing the banknote into the banknote storage (stacker) 732, and it can be determined that immediate maintenance inspection is necessary. The number of times of clogging at the time of collection indicates the number of times clogging has occurred in the middle of transporting a banknote identified as a genuine note to the bill storage part 732. I can expect.

以上述べた稼働履歴情報のうち、故障予防にとって優先度が高い保守管理情報としては、識別部731に係わる識別開始枚数、受入率低下チェック回数、汚れ検知回数であり、紙幣収納部732に係わる収金時の札詰まり回数である。これらの保守管理情報は、故障予防にとって必要な情報であり、装置詳細に及ぶ異常現象を示す情報ではなく、整備点検箇所が大まかに把握できる程度の現象を示す情報であれば良いので、送受信する情報量としては多くはない。そこで、貨幣処理装置5としての硬貨処理装置6および紙幣処理装置7の制御部76は、検出部75が開始状態の検出から終了状態の検出までの金銭回収などの通常の作業時間内に稼働履歴情報のうち、少なくとも、保守管理情報を確実に送信できるように各構成要素、例えば、通信部71および取得部72を制御する。例えば、予め保守管理に必要な情報とそうではない情報に稼働履歴情報を区分しておいて、収納部離脱検出スイッチ74aによる開始状態の検出を機会に保守管理に必要な情報のみを送信する。あるいは、稼働履歴情報の各情報に紙幣処理装置7を含む自動販売機1などの保守管理の目的に応じて、優先度を付け、優先度順に送っても良いし、ユーザが、保守管理の目的に応じて、予め優先度の高いものに稼働履歴情報の送信を制限するように設定してもよい。   Among the operation history information described above, the maintenance management information having a high priority for failure prevention includes the identification start number related to the identification unit 731, the number of acceptance rate reduction checks, and the number of contamination detections, and the storage related to the banknote storage unit 732. It is the number of times that the bill is jammed at the time of money. These maintenance management information is necessary information for failure prevention. It is not information that shows abnormal phenomena that cover the details of the equipment, but information that shows phenomena that can roughly grasp the maintenance and inspection points. There is not much information. Therefore, the control unit 76 of the coin processing device 6 and the banknote processing device 7 as the money processing device 5 has an operation history within a normal work time such as money collection from the detection of the start state to the detection of the end state. Among the information, each component, for example, the communication unit 71 and the acquisition unit 72 is controlled so that at least maintenance management information can be reliably transmitted. For example, the operation history information is divided into information necessary for maintenance management and information not necessary in advance, and only information necessary for maintenance management is transmitted when the start state is detected by the storage unit removal detection switch 74a. Or according to the purpose of maintenance management, such as the vending machine 1 including the banknote processing device 7, each information of the operation history information may be given priority, and may be sent in order of priority. Accordingly, the transmission of the operation history information may be set to be limited to a high priority in advance.

次に図4のフローチャートおよび図5のシーケンスチャートを参照して、金銭回収作業を含む商品補充点検などの実際に即して貨幣処理装置の保守管理システムの処理動作について説明する。ここで、作業員は、作業するに当たって、管理センターなどの営業所により、担当領域内の複数の自動販売機1を開閉するためのキーの束が取り付けられたキーホルダー型の携帯情報端末装置2を受け取り携帯するものとする。また、紙幣処理装置は、シリアル番号を記憶しているものとする。   Next, with reference to the flowchart of FIG. 4 and the sequence chart of FIG. 5, the processing operation of the maintenance management system of the money handling apparatus will be described in accordance with the actual product replenishment check including money collection work. Here, when the worker works, a sales office such as a management center uses a key holder type portable information terminal device 2 to which a bundle of keys for opening and closing a plurality of vending machines 1 in the assigned area is attached. Receive and carry. Moreover, the banknote processing apparatus shall memorize | store a serial number.

作業員は作業対象とする自動販売機1(図5の自販機A)の設置場所に行き、キーホルダー型の携帯情報端末装置2の該当するキーにより、自動販売機1の扉を開放して、紙幣処理装置7金銭を回収する作業を行う(図5の金銭回収操作)。この時、紙幣処理装置7の金銭を収納する収納部(732)を本体(70)から離脱若しくは開口させて金銭を回収する。例えば、紙幣収納部(スタッカー)732を本体70から離脱させて紙幣を回収する。なお、この際、紙幣収納部(スタッカー)732を回転させて開口部から紙幣を抜き出し回収するようにしてもよい。   The worker goes to the installation location of the vending machine 1 (the vending machine A in FIG. 5) to be worked on, opens the door of the vending machine 1 with the corresponding key of the key holder type portable information terminal device 2, and enters the bill. Processing unit 7 collects money (money collection operation in FIG. 5). At this time, the money is collected by removing or opening the storage portion (732) for storing money of the banknote processing device 7 from the main body (70). For example, the bill storage unit (stacker) 732 is detached from the main body 70 and the bill is collected. At this time, the banknote storage unit (stacker) 732 may be rotated to extract and collect banknotes from the opening.

紙幣処理装置7は、紙幣収納部(スタッカー)732の本体70からの離脱若しくは開口に対して、それを検出するスイッチとして、収納部離脱検出スイッチ(SW)74aを有している。このスイッチ74aによって、収納制御部74を介して制御部76が離脱若しくは開口(作業の開始状態)を検出すると、保守管理情報の送信条件が満足し、制御部76は通信部71を、外部との通信が可能な状態とする(ステップS1、図5の同期処理)。そこで、制御部76は、取得部72が取得した稼働履歴情報のうち保守管理情報を通信部71へ転送させる。この際、制御部76は、前述のように、稼働履歴情報のうち、保守管理情報を優先させて送らせるように、取得部72および通信部71を制御する。通信部71は、転送された保守管理情報を携帯情報端末装置2へ送信する(ステップS2)。携帯情報端末装置2の制御部21は、受信した保守管理情報を記憶部22に記憶する。   The banknote handling device 7 has a storage section detachment detection switch (SW) 74a as a switch for detecting the detachment or opening of the banknote storage section (stacker) 732 from the main body 70. When the control unit 76 detects separation or opening (work start state) via the storage control unit 74 by the switch 74a, the maintenance management information transmission condition is satisfied, and the control unit 76 connects the communication unit 71 to the outside. Are ready for communication (step S1, synchronization processing in FIG. 5). Therefore, the control unit 76 transfers maintenance management information among the operation history information acquired by the acquisition unit 72 to the communication unit 71. At this time, as described above, the control unit 76 controls the acquisition unit 72 and the communication unit 71 so that the maintenance management information is given priority in the operation history information. The communication unit 71 transmits the transferred maintenance management information to the portable information terminal device 2 (step S2). The control unit 21 of the portable information terminal device 2 stores the received maintenance management information in the storage unit 22.

通信部71から携帯情報端末装置2へ送信する稼働履歴情報の内、保守管理情報の送信は、前述のように、稼働履歴情報を分類したり優先順位をつけることで、作業員が紙幣収納部(スタッカー)732を本体に再び装着(動作位置への復帰)するまでの短時間内に終了する。   Among the operation history information transmitted from the communication unit 71 to the portable information terminal device 2, the maintenance management information is transmitted by classifying the operation history information or assigning a priority order as described above, so that the worker can store the bill storage unit. (Stacker) 732 is completed within a short time until the 732 is mounted on the main body again (return to the operation position).

紙幣収納部(スタッカー)732が本体に再び装着され、動作位置にあることを収納部離脱検出スイッチ(SW)74aで検出(作業の終了状態の検出)すると、制御部76は稼働履歴情報うちの保守管理情報の送信終了条件が満足する(ステップS3)。そこで、制御部76は、通信部71に、保守管理情報の送信を終了させる(図5の切断処理)。この送信時には、紙幣処理装置7を識別する個別データであるシリアル番号も送信する。携帯情報端末装置2の制御部21は、受信した保守管理情報に加えて硬貨処理装置6のシリアル番号を記憶部22に記憶する。   When the banknote storage unit (stacker) 732 is mounted on the main body again and is detected to be in the operating position by the storage unit separation detection switch (SW) 74a (detection of the end of work), the control unit 76 includes the operation history information. Maintenance transmission information transmission end conditions are satisfied (step S3). Therefore, the control unit 76 causes the communication unit 71 to end transmission of maintenance management information (disconnection processing in FIG. 5). At the time of this transmission, a serial number which is individual data for identifying the banknote processing device 7 is also transmitted. The control unit 21 of the portable information terminal device 2 stores the serial number of the coin processing device 6 in the storage unit 22 in addition to the received maintenance management information.

ここまでで、作業員は金銭の回収作業のみを行い、それを終了する。作業員は、別の自動販売機1(図5の自販機B)でも同様に行い、金銭回収作業の後、回収した金銭とキーホルダー型の携帯情報端末装置2を管理センターに持ち帰る。   Up to this point, the worker only performs the money collection operation and finishes it. The worker performs the same with another vending machine 1 (the vending machine B in FIG. 5). After the money collection operation, the collected money and the key holder type portable information terminal device 2 are brought back to the management center.

管理センターにおいては、管理装置3が携帯情報端末2が発信する無線を常時受信可能にしていて、管理装置3の通信エリア内に持ち帰られたキーホルダー型の携帯情報端末装置2は、この通信エリアに入って管理装置3と通信可能になる(図5の同期処理)。そこで、携帯情報端末装置2の制御部21は、記憶しておいた保守管理情報を管理装置3へ自動的に送信することになる。携帯情報端末装置2より保守管理情報を受信した管理装置3では、次のような処理を行う。   In the management center, the management device 3 is always capable of receiving the radio transmitted by the portable information terminal 2, and the key holder type portable information terminal device 2 brought back into the communication area of the management device 3 is in this communication area. It becomes possible to communicate with the management apparatus 3 (synchronization process in FIG. 5). Therefore, the control unit 21 of the portable information terminal device 2 automatically transmits the stored maintenance management information to the management device 3. The management device 3 that has received the maintenance management information from the portable information terminal device 2 performs the following processing.

管理装置3の制御部33は、通信部31で受信した保守管理情報を解析し、保守管理情報を送信した貨幣処理装置5の状態を判断して、保守点検整備が必要となる時期を割り出す。この管理センターにおける一連の動作においても、作業者は一切関わることがない。   The control unit 33 of the management device 3 analyzes the maintenance management information received by the communication unit 31, determines the state of the money handling device 5 that has transmitted the maintenance management information, and determines the time when maintenance inspection is necessary. The operator is not involved at all in the series of operations in the management center.

このように、本実施形態によれば、自動販売機1に搭載されている紙幣処理装置7での保守点検整備の時期の把握やその実行に役立つ保守管理情報の取得と集計を、作業者が意識せずに自動的に行え、他の通常作業と重ねて実行できるので、作業時間を短縮し効率を上げることが出来る。   As described above, according to the present embodiment, the operator can grasp the time for maintenance and inspection in the banknote processing device 7 installed in the vending machine 1 and obtain and count maintenance management information useful for the execution. It can be done automatically without being conscious of it, and can be executed in combination with other normal work, reducing work time and increasing efficiency.

以上述べた実施の形態では、保守管理情報の送信開始条件として、紙幣処理装置7に対する作業者による作業の開始状態を検出する検出部75は、収納部離脱検出スイッチ74aなど実現していたが、紙幣処理装置7に対する作業者による作業の開始状態を検出するものなら、どこで検出してもよい。例えば、紙幣処理装置7に対して作業の開始時期に実施される操作を検出するようにしても良い。例えば、着脱などに先立って操作されるスイッチとしての、紙幣処理装置7通常の動作モードから作業モードに切り替えられるスイッチで検出しても良い。また、保守管理情報の送信終了条件として、収納部が動作位置に戻ったことで判断していたが、例えば保守管理情報が一定の時間内で送信できる場合には、収納部が動作位置に戻ることを待つことなく、一定の時間経過した場合に、送信終了するようにしても良い。   In the embodiment described above, the detection unit 75 that detects the start state of the work by the worker with respect to the banknote processing device 7 is realized as the storage management information transmission start condition. If it detects the start state of the operation | work by the operator with respect to the banknote processing apparatus 7, you may detect anywhere. For example, you may make it detect operation performed with respect to the banknote processing apparatus 7 at the start time of an operation | work. For example, it may be detected by a switch that is switched from the normal operation mode to the work mode as a switch that is operated prior to attachment or detachment. Further, the maintenance management information transmission end condition is determined based on the return of the storage unit to the operating position. For example, when the maintenance management information can be transmitted within a certain time, the storage unit returns to the operating position. The transmission may be terminated when a certain time has elapsed without waiting.

以上、実施形態を用いて本発明を説明したが、本発明の技術的範囲は上記実施形態に記載の範囲には限定されないことは言うまでもない。上記実施形態に、多様な変更または改良を加えることが可能であることが当業者に明らかである。またその様な変更または改良を加えた形態も本発明の技術的範囲に含まれ得ることが、特許請求の範囲の記載から明らかである。   As mentioned above, although this invention was demonstrated using embodiment, it cannot be overemphasized that the technical scope of this invention is not limited to the range as described in the said embodiment. It will be apparent to those skilled in the art that various modifications or improvements can be added to the above-described embodiments. Further, it is apparent from the scope of the claims that the embodiments added with such changes or improvements can be included in the technical scope of the present invention.

1・・・自動販売機
2・・・携帯情報端末装置
3・・・管理装置
4・・・主制御部
5・・・貨幣処理装置
6・・・硬貨処理装置
7・・・紙幣処理装置
70・・・本体
71・・・通信部
72・・・取得部
73・・・選別制御部
74a・・・収納部離脱検出SW
75・・・検出部
76・・・制御部
731・・・選別部
732・・・紙幣収容部(スタッカー)
DESCRIPTION OF SYMBOLS 1 ... Vending machine 2 ... Portable information terminal device 3 ... Management apparatus 4 ... Main control part 5 ... Money processing apparatus 6 ... Coin processing apparatus 7 ... Banknote processing apparatus 70 ... Main body
71 ... Communication unit 72 ... Acquisition unit 73 ... Selection control unit 74a ... Storage unit detachment detection SW
75... Detection unit 76... Control unit 731 ... Sorting unit 732 ... Banknote storage unit (stacker)

Claims (1)

対象紙幣を識別し、該識別した紙幣を収納する収納部を含む紙幣処理装置であって、
作業者が携帯する携帯情報装置と無線通信する通信手段と、
前記紙幣処理装置の稼働履歴情報のうち保守管理に必要な保守管理情報を取得する取得手段と、
前記収納部の着脱または開口を検出することにより前記紙幣処理装置に対する作業の開始状態および終了状態を検出する検出手段と、
前記検出手段の検出結果に基づいて、前記紙幣処理装置に対する作業の開始状態から終了状態までの作業時間の間に、前記保守管理情報を前記通信手段から前記携帯情報装置へ送信させる制御手段と、を備えることを特徴とする紙幣処理装置。
A banknote handling apparatus that includes a storage unit that identifies a target banknote and stores the identified banknote,
A communication means for wirelessly communicating with a portable information device carried by an operator;
Obtaining means for obtaining maintenance management information necessary for maintenance management out of operation history information of the banknote handling apparatus;
Detecting means for detecting a start state and an end state of work on the banknote handling apparatus by detecting attachment / detachment or opening of the storage unit;
Control means for transmitting the maintenance management information from the communication means to the portable information device during the work time from the start state to the end state of the work on the banknote processing device based on the detection result of the detection means; A bill processing apparatus comprising:
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