JP2011055051A - Jumper switching engineering work support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a jumper switching engineering work support system of a telephone exchange which can achieve suppression of human errors while suppressing an increase of engineering work cost. <P>SOLUTION: The system supports switching engineering work of the telephone exchange by a double-jumper wire, and is provided with a PC 20 for management which creates a jumper switching management DB based on a visible table and a terminal position conversion table, and outputs information relating to the switching engineering work as a JP switching management table (before work), a PC 40 for work which receives the JP switching management table (before work) from the PC 20 for management, converts the data included in the JP switching management table (before work) to voice data, and transmits them, and a terminal 60 for a worker which receives the voice data transmitted by the PC 40 for work, and outputs them as voice. The terminal 60 for the worker is characterized in that it is respectively installed for an H-side terminal board worker to accommodate subscriber cables and for a V-side terminal board worker to accommodate distribution cables from the exchange. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  TECHNICAL FIELD The present invention relates to a new and old switching work for a telephone switch, and more particularly to a jumper switching work support system for a telephone switch suitable for switching work using a double jumper.

  Conventionally, when switching from a telephone switch to a next-generation switch due to the increase in functionality and the end of its service life, a subscriber in a main distribution board (MDF) interposed between the subscriber telephone and the switch A two-wire electric wire (referred to as a jumper wire) that connects a telephone terminal board (referred to as H-side terminal board: H is an abbreviation for Horizontal) and an exchange-side terminal board (referred to as a V-side terminal board: V is an abbreviation for Vertical). Reconnecting has been done.

  In such switching work, after the jumper line is connected to both the new and old exchanges, it is connected to the old exchange so that the subscriber telephone can be used even during the jumper line exchange work. A method called a double jumper is used to separate the jumper line and the old exchange.

  The switching work by such a method is performed by a worker in charge of the V-side terminal board and a worker in charge of the H-side terminal board, and a worker instructing the connection destination of the jumper line while judging the progress of the work. It is performed by a group of three people. In general, the amount of materials required for the work is a huge amount on a paper basis, so in this type of work in particular, misreading, oversight, misunderstanding, Human errors such as mark mistakes, the record of the work date and time cannot be kept, and the trouble of correcting data when the connection destination is changed (accommodation change) have been regarded as major problems.

  Under such circumstances, Patent Document 1 discloses a method for switching exchanges without using a double jumper. Patent Document 1 separately prepares a switching device called a deforming device, and installs it on the V-side terminal board to construct a signal drawing path to the new exchange, so that the work by the worker can be performed on the V-side terminal board. However, it is disclosed that jumper wire redrawing is unnecessary.

  Patent Document 2 discloses means for preventing an artificial mistake in a continuity test and a switching operation of a continuity state after a jumper line is connected. According to the technique disclosed in Patent Document 2, a remote control switch is provided in a security device that has been conventionally connected and disconnected by inserting / removing a disconnection plug, and a continuity test and switching operation are performed by turning this switch ON / OFF. Is. According to such a technique, it is possible to reliably and speedily perform the continuity switching operation.

JP-A-10-28172 JP 2008-131237 A

  The technique disclosed in Patent Document 1 certainly does not employ a double jumper and only works on the V-side terminal board. Therefore, it is considered that the time required for the work is shortened and human error is also reduced. However, attaching a deforming device to all of the enormous amount of switching terminals causes a problem that the construction cost increases. This problem can also occur in the remote control switch disclosed in Patent Document 2.

  An object of the present invention is to provide a jumper switching work support system for a telephone exchange that can suppress human errors while suppressing an increase in construction cost.

  In order to achieve the above object, a jumper switching work support system according to the present invention is a system that supports switching work of a telephone exchange using a double jumper, and is based on a wiring material and a terminal position conversion table corresponding to the wiring. Creates a database for switching work, outputs information related to switching work as a jumper switching management table, receives the jumper line switching management table from the work management terminal, and includes it in the jumper line switching management table The work instruction terminal that converts the data to be converted into voice data and transmits the voice data transmitted by the work instruction terminal and outputs the voice as a voice, the worker terminal, It is provided respectively for the H-side terminal board worker for accommodating the subscriber cable and for the V-side terminal board worker for accommodating the wiring cable from the exchange. And wherein the door.

In the jumper switching construction support system having the above characteristics, the work instruction terminal includes at least a subscriber side cable, an H side terminal board terminal position (main line number) to which the subscriber side cable is connected, and a V side terminal board. A jumper wire terminal position (old housing position) connected to the old exchange, a jumper wire terminal position (new housing position) connected to the new exchange, a storage means for storing the operator, work date and time, and the storage means Calculating means for reading out the converted data and converting it into audio data, transmitting means for transmitting the converted audio data to the worker terminal, and receiving means for receiving the data transmitted from the worker terminal The worker terminal includes at least receiving means for receiving voice data transmitted from the work instruction terminal, and outputting the received voice data as voice. Output means, input means for inputting work completion or work change corresponding to the voice instruction, and data indicating completion of the input work and work change are transmitted to the work instruction terminal. It is desirable to provide a transmission means.
By having such a feature, it is possible to reduce the labor for correcting the data accompanying the accommodation change during the construction period.

Further, in the jumper switching construction support system having the above characteristics, it is preferable that the calculation means performs a voice instruction based on data input from the previous worker terminal.
By having such a feature, there is no possibility that a deviation occurs between the progress of the construction work by the worker and the voice instruction by the work instruction terminal. For this reason, it is possible to proceed with the construction work at the pace of the worker, and it is possible to suppress the occurrence of work mistakes and mistakes.

Further, in the jumper switching construction support system having the above characteristics, the work instruction terminal creates a jumper switching construction result database based on the data included in the jumper line switching management table, and the work transmitted from the worker terminal It is desirable to record the completion result and the work change result in the jumper switching construction result database.
By having such a feature, it becomes possible to record the execution date and time of the work accompanying the construction in real time.

  According to the jumper switching construction support system having the above-described features, it is possible to suppress human error while suppressing increase in construction cost.

It is a figure which shows the structure of the jumper switching construction support system which concerns on embodiment. It is a block diagram which shows the structure of management PC. It is a block diagram which shows the structure of work PC and a worker's terminal. It is a figure which shows an example of a visible table. It is a figure which shows an example of a terminal position conversion table. It is a figure which shows an example of a jumper switching management database. It is a flow explaining the flow of data management by a jumper switching construction support system. It is an example of the window displayed at the time of jumper switching construction support software starting. It is an example of the window in the data management mode in jumper switching construction support software. It is an example of the window in the construction performance management mode in jumper switching construction support software. It is a figure which shows the mode of the jumper switching construction using the jumper switching construction support system which concerns on embodiment. It is the flow of the jumper switching construction using the jumper switching construction support system.

Hereinafter, an embodiment according to the jumper switching construction support system of the present invention will be described in detail with reference to the drawings.
The jumper switching construction support system 10 according to the present embodiment is configured based on a work management terminal 20, a work instruction terminal 40, and a worker terminal 60.
The work management terminal 20 (hereinafter referred to as a management PC 20) creates a jumper switching management database (hereinafter referred to as a jumper switching management DB), outputs a jumper switching management table at a pre-operation stage, and rewrites the jumper switching management table. It plays a role of updating the jumper switching management DB associated with the specification change.

  The jumper switching management DB is created by wiring materials (visible table) sent from the requester of switching work of the telephone exchange, terminal position conversion table in the main wiring board (MDF), and list of persons in charge of construction at the switching work site. It is created based on data such as telephone office names. An example of the visible table is shown in FIG. 4, an example of the terminal position conversion table is shown in FIG. 5, and an example of the jumper switching management DB is shown in FIG.

  As shown in FIG. 2, the management PC 20 is basically configured to include a storage unit 24, a calculation unit 22, an output unit 28, an input unit 30, and the like. The storage means 24 is a large-capacity storage means such as a hard disk, and at least a visible table, a terminal position conversion table, a construction person list, jumper switching construction support software, database creation software (part of the functions of the jumper switching construction support software) ), Jumper switching management DB before construction (hereinafter referred to as JP switching management table (before work)), and jumper switching management table after construction (hereinafter referred to as JP switching management table (hereinafter referred to as “JP switching management table”). It is recommended that “after work”) be stored.

  The computing means 22 in this embodiment is a general term that combines a central processing unit (CPU) and a small-capacity storage means such as a memory. The calculation means 22 plays a role of reading various programs and data stored in the storage means 24 and performing various processes. For example, in the case of the present embodiment, the data required for creating the jumper switching management DB is a visible table, a terminal position conversion table, a construction staff name list, and a telephone office name. A program for creating the switching management DB is database creation software.

  The output unit 28 is a data writing unit or the like for a display, a printer, and a portable storage unit such as an FD, a CD, a DVD, and a nonvolatile memory. The display plays a role of displaying various data and the created jumper switching management DB as a visible state. The printer also plays a role of printing the content displayed on the display on a sheet. The data writing means plays a role of outputting data such as the created jumper switching management DB and jumper switching management table as data to the portable storage means.

  The input means 30 is a keyboard, a mouse, and a means for reading data stored in the portable storage means. The keyboard and mouse play a role of selecting icons and data displayed on the display and inputting characters and the like. The data reading means plays a role of enabling the data to be displayed on the display or stored in the storage means 24 by reading the data stored in the portable storage means.

  In the management PC 20 having such a basic configuration, the output means 28 and the input means 30 are connected to the storage means 24 and the calculation means 22 via the interface 26, and the storage means 24 and the calculation means 22 are connected to the interface 26. Data is exchanged via the bus 32. For example, when the database creation software icon displayed on the display is selected by the mouse, the calculation means 22 executes a process of reading a database creation program from the storage means 24. When the database creation software is activated by this process, for example, a display button for designating data and item names used to create a desired database is displayed on the display. Here, when a button is selected or a file name or item name of various data is input via the input unit 30, the calculation unit 22 reads various data from the storage unit 24 and creates a database by sorting the associated item names. .

  The JP switching management table (before work) is output by converting a table having the same contents as the created database (jumper switching management DB) into Excel data or the like, or the calculation means 22 is input from the jumper switching management DB. It is created by outputting data divided into construction units based on input information by means. The created JP switching management table (before work) is written to the portable storage means via the output means, and becomes data that can be used by the work instruction terminal 40 described later in detail.

  For the management PC 20 that performs such processing, a jumper switching management table after completion of the work is returned from a work instruction terminal 40 (referred to as a work PC 40), which will be described in detail later. The JP switching management table (after work) is returned as data input to the portable storage means, and the management PC 20 stores the data in the storage means 24 and executes an update for rewriting the jumper switching management DB.

  The work PC 40 is a personal computer arranged at the MDF jumper switching construction site and plays a role of giving work instructions to the worker (person in charge) at the construction site. As shown in FIG. 3, the work PC 40 includes a storage means 44, a calculation means 42, an output means 48, an input means 50, an interface 46, and a bus 52 as in the case of the management PC 20. 58, transmission means 54, and reception means 56 are basically provided.

  The storage means 44 includes a JP switching management table (before work) created by the management PC 20, a jumper switching construction result database (hereinafter referred to as construction result DB), jumper switching construction support software, database creation software (jumper switching construction). And a voice guidance software (may be a partial function of the jumper switching construction support software). Here, the construction performance DB is data edited by reflecting the construction performance based on the input JP switching management table (before work). Specifically, the name of the person in charge who performed the work, details of the work execution date and time, and the like are input. The roles and functions of the computing means 42, the output means 48, the input means 50, etc. are the same as those of the management PC 20 described above.

  The voice conversion means 58 is means for converting the data read from the construction performance DB into voice data, and may be an extension board for voice conversion. The transmission unit 54 is a unit for transmitting the data converted by the voice conversion unit 58 to the worker terminal 60 described later in detail, and is a generic name including an oscillator and an antenna.

  In the work PC 40 having such a configuration, the JP switching work management table (before work) stored in the portable storage means is read via the input means 50 and stored in the storage means 44. When the database creation software is activated via the input means 50 and necessary items are input, a construction performance DB is created based on the JP switching construction management table (before work) stored in the storage means 44 and stored in the storage means. Remembered.

  When the voice guidance software is activated after reading the construction result DB from the storage unit 44, the character data in the construction result DB is converted into voice data and transmitted to the worker terminal 60 via the transmission unit 54. Further, as will be described in detail later, a signal indicating completion of work or skipping work is transmitted from the worker terminal 60. When the reception means 56 receives a signal (data) indicating the progress of work, the voice guidance software advances the voice guidance in accordance with the received signal. For example, after transmitting the voice guidance data, if a signal indicating that the work in accordance with the transmitted voice guidance is completed is received, the voice guidance data corresponding to the next work is transmitted. On the other hand, after transmitting voice guidance data, if a signal indicating that the work in accordance with the transmitted voice guidance is skipped (skip) is received, the work can proceed without being affected by the transmitted voice guidance data Send voice guidance data for.

  The worker terminal 60 is a terminal based on a receiver 62 and a remote controller 68. The receiver 62 plays a role of receiving voice guidance data transmitted from the work PC and outputting it as voice that can be heard by the worker. For this reason, the receiver 62 includes at least a receiving unit 64 for receiving voice guidance data and a speaker (output unit 66) for outputting the received voice guidance data. In addition, the remote control 68 indicates that the work is completed after the worker has performed the work transmitted by the receiver 62, or that the work cannot be performed for some reason and the instruction work is skipped (skip). It plays a role of transmitting to the work PC 40. For this reason, the remote control 68 includes at least input means 72 for inputting that the work is completed or that the work is to be skipped, and a transmission means 70 for transmitting a signal indicating that the work has been input to the work PC 40 as data. It is done.

  In the worker terminal 60 having such a basic configuration, the receiver 62 outputs the voice guidance data transmitted from the work PC 40 as voice. When a signal indicating completion of work or skipping is input via the input means 72 of the remote control 68, a signal matching the information input from the transmission means 70 of the remote control 68 to the work PC 40 is transmitted.

  Next, a flow of data management by the jumper line switching construction support system 10 according to the present embodiment will be described with reference to FIG. First, the jumper switching work support software is activated on the management PC 20. When the jumper switching construction support software is activated, a window as shown in FIG. 8, for example, is displayed on the display. Here, of the two buttons shown as the activation mode, the “data management mode” button is a mode for mainly reading data necessary for creating the jumper switching management DB and the like. On the other hand, the “construction result management mode” button is a mode for inputting data associated with actual construction. The telephone office selection field is a field for selecting a telephone office that owns the exchange to be constructed, and the user name selection field is a field for selecting a user name to log in.

  When the “data management mode” button is selected, a window shown in FIG. 9 is displayed. As the first step, the “Visible Table Import” button in the “Pre-Work Process” item is selected, and the visible table sent from the customer is read. The read visible table data is stored in a database configured as a jumper switching management DB (master) in the storage means 24 (step 10). Next, the “Import terminal position conversion table” button in the “Pre-processing” item is selected to read the terminal position conversion table. The read terminal position conversion table is stored in a database configured as a terminal position conversion table in the storage means (step 20). After reading the visible table and the terminal position conversion table, select the “JP switch management DB creation” button in the “Pre-processing” item to create the jumper switch management DB. The jumper switching management DB is created by combining the visible table and the terminal position conversion table (step 30).

  After creating the jumper switching management DB, select the “Create JP switching management (for work) Excel” button in the “JP switching management (work) input / output” item to create the jumper switching management table (before work) ( Step 40).

  Next, the work PC 40 reads the JP switching management table (before work) created by the management PC 20. To read the JP switching management table (before work) in the work PC 40, start the jumper switching construction support software, select "construction result management mode", and in the window as shown in FIG. 10, "JP switching management (for work)" This is performed by selecting a “JP switch management (work) Excel import” button in the “E” item (step 50). The read data of the JP switching management table (before work) is stored in the construction result DB in the storage means 44 (step 60).

After the construction result DB is created, various conditions are input to output a work instruction by voice to the worker terminal 60 and record the work result by the worker (step 70).
After the completion of the jumper switching work, a JP switching management table (after work) reflecting the recorded work results is created. The JP switch management table (after work) is created by outputting the construction result DB data to an Excel file (step 80).

  The JP switching management table (after work) created by the work PC 40 is read by the management PC 20 and the jumper switch management DB is updated. The update of the jumper switching management DB is performed by importing “JP switching management (work) Excel” in the “JP switching management (work) input / output” item in the “data management mode” of the jumper switching construction support software started on the management PC 20. "" Button is selected (step 90).

  FIG. 11 shows the relationship between the MDF 80 to be constructed, the telephone exchange connected to the V-side terminal board 82 in the MDF 80, the subscriber telephone connected to the H-side terminal board 84, and the state of jumper switching construction in the MDF 80. FIG.

  As shown in FIG. 11, the switching operation is performed on the V-side terminal board 82 in the MDF 80 in a state where both the old exchange and the new exchange are connected. This is because the subscriber telephone can be used even during the switching work period. The old exchange is removed after the jumper switching operation is completed. A subscriber telephone or the like is connected to the H-side terminal board 84 in the MDF 80.

  The MDF 80 in such a connection form has a very large scale. For this reason, in the case of the embodiment, the worker A is in charge of the work of the V-side terminal board 82, the worker B is in charge of the work of the H-side terminal board 84, and the new accommodation is possible only on the V-side terminal board 82 side. Two workers are in charge of the old accommodation, and the work PC 40 performs work while transmitting voice guidance data to each worker terminal 60.

FIG. 12 shows a flow of jumper switching construction using the jumper switching construction support system according to the embodiment, and each step will be described.
First, the jumper switching construction support software is activated on the work PC 40, and the “construction result management mode” is selected. In the construction performance management mode window shown in FIG. 10, an operation to be performed is selected from the “construction performance management” item. The work to be selected includes laying work, auxiliary line work, continuity test, removal work, etc., buttons for each work ("laying work result management" button, "attached line work result management" button By selecting one of the “continuity test result management” button and “removal work result management” button, it is possible to select the construction to be executed (step 100). In addition, normal jumper switching work is executed in the order of laying work, additional work, and continuity test. When changing a completed jumper, it is executed in the order of removal work, laying work, additional work, and continuity test.

  In the window shown in FIG. 10, for example, when a “laying construction result management” button is selected, an input screen for various conditions is displayed, and a work target, work classification, work person in charge, and the like are entered. Here, the work target is an item for selecting the purpose of the work, such as whether it is a normal work or a security-related work. The work category is an item for selecting whether the corresponding work is a new work or a rework work. Further, the person in charge of work is an item for selecting the person in charge (worker) of the H-side terminal board 84 and the person in charge (worker) of the V-side terminal board 82, respectively. After selecting or inputting various information, selecting a start of work, for example, selecting a “start work” button (not shown), information on the laying target jumper is displayed on the display, and voice to the worker is displayed. Guidance is started (step 110).

  In the laying work, an operator of the H-side terminal board 84 is guided to the trunk line number of the laying jumper line, and an operator of the V-side terminal board 82 is guided to the new accommodation number of the laying jumper line. The worker of the H-side terminal board 84 and the worker of the V-side terminal board 82 perform the jumper laying work in accordance with the respective guidance (step 120). The person in charge (worker) who has finished the work inputs the work completion “OK” or “SKIP” to skip the work with the remote control 68 and transmits it to the work PC 40. In the work PC 40, the work result input by the remote controller is reflected in the construction result DB in real time (step 130).

  Next, the work PC 40 searches for information on jumper lines to be worked. If there is no information on the jumper line to be worked as a result of the search, the laying work is completed, and if there is information on the jumper line to be worked, the process proceeds to the voice guidance to the worker shown in step 120. (Step 140).

  After completing the laying work in this way, the “Attached Line Work Results Management” button is selected to start the attached line work. Similarly, in the line construction, input the various condition input screen displayed by selecting the “Attached Line Performance Management” button, start the voice guidance by selecting the “Start Work” button, and work according to the voice guidance. I do.

  Since the wiring work is performed on the H-side terminal board 84, the voice guidance is performed only for the operator of the H-side terminal board 84. In the voice guidance, the H-side trunk line number is instructed, and the operator of the H-side terminal board 84 confirms the state of the line to which the jumper is attached using the auxiliary tester, and transmits the result by the remote controller 68. Examples of the line status test result include “vacant”, “busy”, “reverse idle”, and “reverse call”. Note that these test results are also recorded in the construction performance DB when they are transmitted to the work PC 40.

  When the result of the state test is “vacant” or “reverse vacant”, the worker performs the installation work of the target jumper line, and transmits the result to the work PC 40 by the remote controller 68. The result of the supplementary line work transmitted to the work PC 40 is recorded in the construction result DB, and the voice guidance is finished when the construction results of all the target lines are recorded.

  When the “Continuity Test Results Management” button is selected after the completion of the wiring work, the input screen for various conditions is displayed in the same way as the laying work and the wiring work described above, and the former containment worker (person in charge) conducting the continuity test The voice guidance is started by inputting the new containment worker (person in charge) and selecting the “start work” button.

  Each worker conducted the continuity test of the target jumper using the continuity tester according to the voice guidance, and the results such as “OK”, “NG”, “SKIP”, etc. were transmitted to the work PC 40 by the remote control 68. The result is recorded in the construction performance DB. When the test results of all the target lines are recorded, the voice guidance is finished. Note that laying and reworking may be reworked based on the results recorded in the construction performance DB.

  Finally, when selecting the “Removal work management” button and entering various conditions and selecting the “Start work” button, the operator of the H-side terminal board 84 will receive the trunk number of the jumper line to be removed, V The operator of the side terminal board 82 is informed of the new accommodation number of the jumper wire to be removed. Each worker performs the work of removing the target jumper line according to the voice guidance, and transmits the construction result to the work PC 40 by the remote control 68. In the work PC 40, the received work result is recorded in the work result DB in the same manner as each work described above. Then, when the construction results of all the target lines are recorded, the voice guidance for the removal work is finished.

  With the above-described configuration, the jumper switching construction support system 10 that supports construction as described above requires only a work PC 40 and a worker terminal 60 as the equipment to be used for each construction and is not installed. Can be used repeatedly at other construction sites. For this reason, compared with the technique currently disclosed by patent document 1 and patent document 2, the increase in a construction cost can be suppressed significantly. In addition, since the work PC 40 is responsible for reading and recording a large amount of material, it is possible to eliminate human errors such as misreading, skipping, and misunderstanding, and it is possible to reduce time and effort for correcting and recording material.

  In the above embodiment, the CSV format data is described as an Excel file, etc., but the difference between these file formats and storage formats does not affect the effects of the present invention. .

10 ......... Jumper switching construction support system, 20 ......... PC for management (work management terminal), 22 ......... Calculation means, 24 ......... Storage means, 26 ......... Interface, 28 ......... Output means, 30 ......... Input means, 32 ......... Bus, 40 ... Work PC (work instruction terminal), 42 ......... Calculation means, 44 ......... Storage means, 46 ......... Interface, 48 ......... Output means 50 ......... Input means 52 ......... Bus 54 ......... Transmission means 56 ......... Reception means 58 ......... Voice conversion means 60 ......... Worker terminal 62 ... ... Receiver, 64 ......... Receiving means, 66 ... ... Output means, 68 ... ... Remote control, 70 ... ... Transmitting means, 72 ... ... Input means, 80 ... ... MDF (main wiring board), 82 ... ... V side terminal board, 84 ... H side terminal board.

Claims (4)

It is a system that supports the switching work of telephone exchanges with double jumpers,
A work management terminal that creates a database for jumper switching work based on wiring material and a terminal position conversion table according to wiring, and outputs information related to switching work as a jumper switching management table;
A work instruction terminal that receives the jumper line switching management table from the work management terminal, converts the data included in the jumper line switching management table into voice data, and transmits the voice data;
Receiving voice data transmitted by the work instruction terminal, and having a worker terminal for outputting as voice,
Jumper switching construction support system, wherein the worker terminals are provided for an H-side terminal board worker for accommodating a subscriber cable and a V-side terminal board worker for accommodating a wiring cable from an exchange, respectively. . The work instruction terminal is connected to at least the subscriber side cable and the H side terminal board terminal position to which the subscriber side cable is connected, the jumper line terminal position connected to the old exchange in the V side terminal board, and the new exchange. Jumper line terminal position, operator, storage means for storing work date and time, arithmetic means for reading out data stored in the storage means and converting it into voice data, and converting the voice data to the operator terminal Transmitting means for transmitting to, and receiving means for receiving the data transmitted from the worker terminal,
The worker terminal includes at least receiving means for receiving voice data transmitted from the work instruction terminal, output means for outputting the received voice data as voice, completion of work corresponding to the voice instruction, and The input means for inputting a change, and a transmission means for transmitting data indicating completion of the input work or change of work to the work instruction terminal. Jumper switching construction support system.   The jumper switching work support system according to claim 1 or 2, wherein the calculation means performs a voice instruction based on data input from a terminal for a previous worker.   The work instruction terminal creates a jumper switching construction result database based on the data included in the jumper line switching management table, and displays the completion result of the work and the change result of the work transmitted from the worker terminal. The jumper switching construction support system according to claim 2 or 3, wherein the jumper switching construction support system is recorded in a construction performance database.