JP2010254437A5 - - Google Patents
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- JP2010254437A5 JP2010254437A5 JP2009107340A JP2009107340A JP2010254437A5 JP 2010254437 A5 JP2010254437 A5 JP 2010254437A5 JP 2009107340 A JP2009107340 A JP 2009107340A JP 2009107340 A JP2009107340 A JP 2009107340A JP 2010254437 A5 JP2010254437 A5 JP 2010254437A5
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この発明に係る請求項１記載のエレベータ呼び登録装置は、音声によりエレベータの呼びを登録するエレベータ呼び登録装置であって、利用者に行き先の音声入力を促し、前記利用者の入力音声を認識して、行き先候補を指示する音声認識結果情報を得る音声処理部と、前記エレベータが利用可能な行き先候補を指示する行き先候補情報を格納する行き先候補情報格納部と、前記音声認識結果情報と前記行き先候補情報とに基づき、前記利用者の行き先を判定して判定行き先候補を得、該判定行き先候補を所定の条件で確定候補とする行き先判定手段と、前記確定候補をエレベータの呼びとして登録する呼び登録手段と、前記音声処理部、前記行き先候補情報格納部、前記行き先判定手段及び前記呼び登録手段の動作を制御する制御手段を備え、前記制御手段は前記利用者の検出毎に前記行き先候補情報を生成する。
この発明に係る請求項２記載のエレベータ呼び登録装置は、音声によりエレベータの呼びを登録するエレベータ呼び登録装置であって、エレベータの利用者の存在を検知する人検出手段と、前記利用者に行き先の音声入力を促し、前記利用者の入力音声を認識して、行き先候補を指示する音声認識結果情報を得る音声処理部と、前記エレベータが利用可能な行き先候補を指示する行き先候補情報を格納する行き先候補情報格納部と、前記音声認識結果情報と前記行き先候補情報とに基づき、前記利用者の行き先を判定して判定行き先候補を得、該判定行き先候補を所定の条件で確定候補とする行き先判定手段と、前記確定候補をエレベータの呼びとして登録する呼び登録手段と、前記人検出手段、前記音声処理部、前記行き先候補情報格納部、前記行き先判定手段及び前記呼び登録手段の動作を制御する制御手段を備え、前記制御手段は前記人検出手段による前記利用者の検出毎に前記行き先候補情報を生成する。
Elevator call registration device according to claim 1, wherein according to the present invention is a elevator call registration device for registering a call of the elevator by voice prompts voice input destination to a Subscriber, recognizes input speech of the user A speech processing unit for obtaining speech recognition result information for instructing a destination candidate; a destination candidate information storage unit for storing destination candidate information for instructing a destination candidate usable by the elevator; the speech recognition result information; Based on destination candidate information, the destination of the user is determined to obtain a determined destination candidate, destination determination means for setting the determined destination candidate as a confirmed candidate under a predetermined condition, and the confirmed candidate is registered as an elevator call Bei a registration unit, pre-Symbol audio processing unit, wherein the destination candidate information storage unit, a control unit for controlling the operation of the destination judging means and the call registration device is referred , The control means generates the destination candidate information for each detection of the previous SL user.
The elevator call registration device according to claim 2 of the present invention is an elevator call registration device for registering an elevator call by voice, a person detecting means for detecting the presence of an elevator user, and a destination for the user A speech processing unit that recognizes the user's input speech and obtains speech recognition result information for instructing destination candidates, and destination candidate information for instructing destination candidates that can be used by the elevator Based on the destination candidate information storage unit, the voice recognition result information, and the destination candidate information, the destination of the user is determined to obtain a determined destination candidate, and the destination is determined as a determined candidate under a predetermined condition Determination means; call registration means for registering the confirmed candidate as an elevator call; the person detection means; the voice processing section; the destination candidate information storage section Wherein a control means for controlling the operation of the destination judging means and the call registration means, the control means generates the destination candidate information for each of the user detected by the person detection means.
請求項２記載のエレベータ呼び登録装置における制御手段は人検出手段による利用者の検出毎に行き先候補情報を生成するため、常に最新の行き先候補情報に基づき、行き先判定手段が判定行き先候補を得ることにより、音声認識による認識率の向上を図ることができる。 Since the control means in the elevator call registration device according to claim 2 generates destination candidate information every time a user is detected by the human detection means, the destination determination means always obtains the determination destination candidate based on the latest destination candidate information. Thus, the recognition rate can be improved by voice recognition.
Claims (12)
利用者に行き先の音声入力を促し、前記利用者の入力音声を認識して、行き先候補を指示する音声認識結果情報を得る音声処理部と、
前記エレベータが利用可能な行き先候補を指示する行き先候補情報を格納する行き先候補情報格納部と、
前記音声認識結果情報と前記行き先候補情報とに基づき、前記利用者の行き先を判定して判定行き先候補を得、該判定行き先候補を所定の条件で確定候補とする行き先判定手段と、
前記確定候補をエレベータの呼びとして登録する呼び登録手段と、
前記音声処理部、前記行き先候補情報格納部、前記行き先判定手段及び前記呼び登録手段の動作を制御する制御手段を備え、
前記制御手段は前記利用者の検出毎に前記行き先候補情報を生成する、
エレベータ呼び登録装置。 An elevator call registration device for registering elevator calls by voice ,
To a Subscriber prompting voice input destination, and recognizes the input speech of the user, and a voice processing unit for obtaining a speech recognition result information indicating a destination candidate,
A destination candidate information storage unit that stores destination candidate information indicating destination candidates available for the elevator;
Based on the voice recognition result information and the destination candidate information, a destination determination unit that determines the destination of the user and obtains a determination destination candidate, and sets the determination destination candidate as a fixed candidate under a predetermined condition;
Call registration means for registering the fixed candidate as an elevator call ;
Pre Symbol audio processing unit, wherein the destination candidate information storage unit, a control unit for controlling the operation of the destination judging means and the call registration means,
It said control means generates the destination candidate information for each detection of the previous SL user,
Elevator call registration device.
エレベータの利用者の存在を検知する人検出手段と、
前記利用者に行き先の音声入力を促し、前記利用者の入力音声を認識して、行き先候補を指示する音声認識結果情報を得る音声処理部と、
前記エレベータが利用可能な行き先候補を指示する行き先候補情報を格納する行き先候補情報格納部と、
前記音声認識結果情報と前記行き先候補情報とに基づき、前記利用者の行き先を判定して判定行き先候補を得、該判定行き先候補を所定の条件で確定候補とする行き先判定手段と、
前記確定候補をエレベータの呼びとして登録する呼び登録手段と、
前記人検出手段、前記音声処理部、前記行き先候補情報格納部、前記行き先判定手段及び前記呼び登録手段の動作を制御する制御手段を備え、
前記制御手段は前記人検出手段による前記利用者の検出毎に前記行き先候補情報を生成する、
エレベータ呼び登録装置。 An elevator call registration device for registering elevator calls by voice,
Human detection means for detecting the presence of an elevator user;
A voice processing unit that prompts the user to input a destination voice, recognizes the user's input voice, and obtains voice recognition result information indicating a destination candidate;
A destination candidate information storage unit that stores destination candidate information indicating destination candidates available for the elevator;
Based on the voice recognition result information and the destination candidate information, a destination determination unit that determines the destination of the user and obtains a determination destination candidate, and sets the determination destination candidate as a fixed candidate under a predetermined condition;
Call registration means for registering the fixed candidate as an elevator call;
Control means for controlling operations of the person detection means, the voice processing section, the destination candidate information storage section, the destination determination means, and the call registration means;
The control means generates the destination candidate information for each detection of the user by the person detection means.
Elevator call registration device.
前記行き先候補情報の指示する行き先候補は、前記エレベータの制御情報に基づき決定される、
エレベータ呼び登録装置。 The elevator call registration device according to claim 1 or 2,
The destination candidate indicated by the destination candidate information is determined based on the control information of the elevator,
Elevator call registration device.
前記行き先候補情報の指示する行き先候補は、前記エレベータの利用実績に基づいて決定される、
エレベータ呼び登録装置。 The elevator call registration device according to any one of claims 1 to 3,
The destination candidate indicated by the destination candidate information is determined based on the use results of the elevator,
Elevator call registration device.
前記行き先候補情報の指示する行き先候補は、前記エレベータの利用実績に基づき、行き先候補ごとの選定確率を考慮して決定される、
エレベータ呼び登録装置。 The elevator call registration device according to claim 4,
The destination candidate indicated by the destination candidate information is determined in consideration of the selection probability for each destination candidate based on the use result of the elevator.
Elevator call registration device.
前記制御手段は、前記利用者に行き先の音声入力を促している期間が、所定期間経過すると、前記行き先候補情報をクリアする、
エレベータ呼び登録装置。 The elevator call registration device according to any one of claims 1 to 5,
The control means clears the destination candidate information when a predetermined period of time elapses while prompting the user to input a destination voice.
Elevator call registration device.
前記音声認識結果情報は、行き先候補と該行き先候補に対応する認識確信度を指示する情報を含む、
エレベータ呼び登録装置。 The elevator call registration device according to any one of claims 1 to 5,
The voice recognition result information includes information indicating a destination candidate and a recognition certainty corresponding to the destination candidate.
Elevator call registration device.
前記判定行き先候補を仮確定結果として仮登録する仮登録手段をさらに備え、
前記音声処理部は、前記利用者に前記仮確定結果の是非についての音声入力を促し、前記利用者の入力音声を認識して、回答内容を指示する回答用音声認識結果情報を得、
前記行き先判定手段は、前記回答用音声認識結果情報に基づき、前記仮確定結果が正しいと認識したとき、前記行き先候補を前記確定候補とし、前記所定の条件は前記仮確定結果が正しいと認識した場合を含む、
エレベータ呼び登録装置。 The elevator call registration device according to any one of claims 1 to 7,
Provisional registration means for provisionally registering the determination destination candidate as a provisional confirmation result;
The voice processing unit prompts the user for voice input about the pros and cons of the provisional confirmation result, recognizes the user's input voice, obtains voice recognition result information for reply that indicates the answer content,
The destination determination means recognizes the destination candidate as the confirmation candidate when the temporary confirmation result is recognized as correct based on the answer speech recognition result information, and the predetermined condition recognizes that the provisional confirmation result is correct. Including cases,
Elevator call registration device.
前記制御手段は、前記利用者に前記仮確定結果の是非についての音声入力を促している期間が、仮確定時間経過すると、前記行き先候補情報をクリアする、
エレベータ呼び登録装置。 The elevator call registration device according to claim 8,
The control means clears the destination candidate information when a period of prompting the user to input a voice about the pros and cons of the provisional confirmation result passes the provisional confirmation time.
Elevator call registration device.
前記制御手段は、前記行き先判定手段が、前記仮確定結果が誤りであると認識したとき、前記仮確定結果が指示する前記判定行き先候補を前記行き先候補情報が指示する行き先候補から除外する、
エレベータ呼び登録装置。 An elevator call registration device according to claim 8 or claim 9,
The control means excludes the determined destination candidate indicated by the temporary confirmation result from the destination candidates indicated by the destination candidate information when the destination determination means recognizes that the temporary confirmation result is an error.
Elevator call registration device.
前記仮確定結果が正しいと判定された割合を示す認識率が算出可能な認識率情報を格納する認識率情報格納部をさらに備え、
前記制御手段は、前記行き先判定手段が、前記仮確定結果の正誤を認識したとき、前記認識率情報の内容を更新する、
エレベータ呼び登録装置。 The elevator call registration device according to any one of claims 8 to 10,
A recognition rate information storage unit for storing recognition rate information capable of calculating a recognition rate indicating a rate at which the provisional confirmation result is determined to be correct;
The control unit updates the content of the recognition rate information when the destination determination unit recognizes the correctness of the temporary confirmation result.
Elevator call registration device.
前記仮確定結果が正しいと判定された割合を示す認識率が算出可能な認識率情報を格納する認識率情報格納部をさらに備え、
前記制御手段は、前記行き先判定手段が、前記仮確定結果の正誤を認識したとき、前記認識率情報の内容を更新し、
前記認識率情報を参照し前記仮確定結果の認識率に基づき、前記仮確定時間を変更する、
エレベータ呼び登録装置。 The elevator call registration device according to claim 9,
A recognition rate information storage unit for storing recognition rate information capable of calculating a recognition rate indicating a rate at which the provisional confirmation result is determined to be correct;
The control means updates the content of the recognition rate information when the destination determination means recognizes the correctness of the temporary confirmation result,
Referring to the recognition rate information, and changing the provisional confirmation time based on the recognition rate of the provisional confirmation result,
Elevator call registration device.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2009107340A JP5452067B2 (en) | 2009-04-27 | 2009-04-27 | Elevator call registration device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2009107340A JP5452067B2 (en) | 2009-04-27 | 2009-04-27 | Elevator call registration device |
Publications (3)
| Publication Number | Publication Date |
|---|---|
| JP2010254437A JP2010254437A (en) | 2010-11-11 |
| JP2010254437A5 true JP2010254437A5 (en) | 2011-12-15 |
| JP5452067B2 JP5452067B2 (en) | 2014-03-26 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2009107340A Expired - Fee Related JP5452067B2 (en) | 2009-04-27 | 2009-04-27 | Elevator call registration device |
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| Country | Link |
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| JP (1) | JP5452067B2 (en) |
Families Citing this family (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103221325B (en) * | 2010-12-14 | 2015-06-17 | 三菱电机株式会社 | Call registration device of elevator |
| JP5601419B2 (en) * | 2011-03-25 | 2014-10-08 | 三菱電機株式会社 | Elevator call registration device |
| CN105874531B (en) * | 2014-01-06 | 2020-06-26 | 株式会社Ntt都科摩 | Terminal device, server device, and computer-readable recording medium |
| JP5844418B2 (en) * | 2014-06-05 | 2016-01-13 | 東芝エレベータ株式会社 | Elevator control device and elevator control method |
| JP6159364B2 (en) * | 2015-06-09 | 2017-07-05 | 東芝エレベータ株式会社 | Interactive elevator |
| CN109843770B (en) * | 2016-10-24 | 2020-07-17 | 三菱电机株式会社 | Elevator group management device |
| KR102111427B1 (en) * | 2017-02-27 | 2020-06-26 | 미쓰비시 덴키 빌딩 테크노 서비스 가부시키 가이샤 | Display system, elevator device and communication terminal |
| JP7478690B2 (en) * | 2021-02-26 | 2024-05-07 | 株式会社日立製作所 | Elevator |
Family Cites Families (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH0540053Y2 (en) * | 1988-03-07 | 1993-10-12 | ||
| JPH0395082A (en) * | 1989-09-07 | 1991-04-19 | Toshiba Corp | Elevator control device |
| JP3082618B2 (en) * | 1995-03-28 | 2000-08-28 | フジテック株式会社 | Elevator voice input device |
| JP2002128404A (en) * | 2000-10-27 | 2002-05-09 | Hitachi Building Systems Co Ltd | Device for registering call for elevator |
| JP5402021B2 (en) * | 2009-01-26 | 2014-01-29 | 三菱電機株式会社 | Elevator call registration device |
-
2009
- 2009-04-27 JP JP2009107340A patent/JP5452067B2/en not_active Expired - Fee Related
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