JP2010204796A - Device and program for determining input - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To propose an input determination device and an input determination program capable of specifying an input value, with which a presented character is more faithfully reproduced than before, and performing the capability management of an operator. <P>SOLUTION: An operator who has a higher inputting operation capability of accurately inputting the same characters without making any mistake in characters in a divided image, and faithfully reproducing the characters in the divided image is given high points plotted to the operator. Thus, it is possible to obtain a determination result whose correctness is higher according as the scores of a determination group and the points allotted to the operator are high. Then, it is possible to easily specify an input value with the same characters as characters in the divided image are faithfully reproduced from among input values input by a plurality of operators, and it is possible to achieve the capability management of the operator based on the points allotted to the operator. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an input determination device and an input determination program. For example, a text string handwritten on various other forms such as a medical diagnosis, a product delivery slip, an accounting slip, a card application, etc. Therefore, the present invention is suitable for application when converting to electronic data.

  Conventionally, when managing characters handwritten on a form using writing tools as electronic data such as text data, the form is presented to the operator who is the input operator, and the operator visually confirms the contents of the form. However, the same characters as the characters entered in the form are input to the computer as input character data via an operation unit such as a keyboard (see, for example, Patent Document 1).

  At this time, an entry / verify method and an entry / compare method are known as input methods for acquiring accurate input character data (described later). In the entry / verification method, as shown in FIG. 11, it is first assumed that an operator who has a predetermined input work experience (hereinafter, simply referred to as a lower operator) will be the same as the characters described in the form. A data input operation for inputting characters into a computer is performed (step SP102). Separately, an operator who has experience of input operation than a lower operator (hereinafter, simply referred to as an upper operator) enters the form. A data input operation is performed to input a character estimated to be the same as the input character to the computer (step SP102).

  If the input character data input by the lower operator matches the input character data input by the upper operator, it is adopted as the correct input character data. If the input character data does not match, the upper character The operator can generate accurate input character data by examining the contents and correcting the input character data.

  On the other hand, in the entry / compare method, as shown in FIG. 12, for example, one of the lower operators inputs data to the computer that is supposed to be the same as the character written in the form (data input operation ( The first data input in FIG. 12 (step SP201) is performed, and separately from this, the other lower operator inputs data that is assumed to be the same as the characters described in the form to the computer. The work (second data input in FIG. 12 (step SP202)) is performed.

  If the input character data input by one lower operator matches the input character data input by the other lower operator, it is adopted as accurate input character data. (Step SP203) An upper operator different from both of these lower operators reexamines the contents and corrects the input character data (Step SP204), thereby generating accurate input character data. .

JP-A-11-143973

  However, the former entry / verify method has a problem that input character data is finally determined by the authority of the upper operator, and the accuracy of the input character data depends on the input work ability of one upper operator. It was.

  In this entry / verify method, input character data input by the upper operator is only treated as accurate input character data, and input errors of lower operators and upper operators are made based on a series of input operations. There was a problem that the ability management of the lower operator and the upper operator had to be performed separately by the input operator test without performing capability management.

  On the other hand, in the latter entry / compare method, when the work capability of the two lower operators performing the input work is a low combination, even if all the lower operators input wrong input character data, In spite of the input character data, there is a problem that it is determined that the input character data is correct.

  In the entry / compare method, when the input character data input by the two lower operators do not match, the input character data is determined by the authority of the upper operator as in the former entry / verify method. There has been a problem that the accuracy of the input character data depends on the input work ability of one upper operator. Further, the entry / compare method has a problem that it is difficult to perform capability management such as an input error of a lower operator or a higher operator based on a series of input operations, as in the former entry / verify method.

  The present invention has been made in consideration of the above points, and provides an input determination device and an input determination program that can specify an input value that would faithfully reproduce the presented character as compared to the conventional technique and that can manage the ability of the operator. The purpose is to propose.

  In order to solve such a problem, the input determination device according to claim 1 of the present invention has a probability of inputting the input value corresponding to the presenting character when an operator inputs an arbitrary input value based on a predetermined presenting character. A storage unit that stores the indicated input reliability for each operator; an acquisition unit that acquires the input value for each operator arbitrarily input by a plurality of operators based on the presented character; and each operator An input value determining unit that determines, based on the input reliability, the input value that will correspond to the presenting character among the plurality of input values input by .

  In the input determination device according to claim 2 of the present invention, the input value determination unit divides the input values acquired for each of the plurality of operators into groups for the same input values, An accuracy assurance determination unit that adds up the input reliability of the operator and determines whether the input value corresponds to the presenting character based on a comparison result between the total result and a predetermined total threshold set in advance; It is a feature.

  The input determination device according to claim 3 of the present invention is characterized in that the input value determination unit inputs the input reliability determined by the accuracy assurance determination unit and the input reliability of each operator and a predetermined operator set in advance. An operator base axis determination unit that determines whether the input value corresponds to the presented character based on a comparison result with a threshold value is provided.

  The input determination device according to claim 4 of the present invention is characterized in that the input reliability is calculated based on a probability that the operator inputs the input value not corresponding to the presenting character. is there.

  The input determination program according to claim 5 of the present invention indicates a probability that the computer inputs an input value corresponding to the presenting character when the operator inputs an arbitrary input value based on the predetermined presenting character. A storage step of storing the input reliability for each operator, an acquisition step of acquiring the input value for each operator arbitrarily input by the plurality of operators based on the presenting character, and each operator An input value determining step of determining, based on the input reliability, the input value that will correspond to the presenting character among the plurality of input values that have been input is performed. .

  Further, in the input determination program according to claim 6 of the present invention, the input value determination step divides the input values acquired for each of the plurality of operators into groups for the same input values, and sets the input values for each group. The method includes a step of guaranteeing accuracy by summing the input reliability of the operator and determining whether the input value corresponds to the presented character based on a comparison result between the total result and a predetermined threshold value set in advance. It is a feature.

  In the input determination program according to claim 7 of the present invention, the input value determination step includes an input reliability of each of the operators who input the input value determined in the accuracy assurance determination step, and a predetermined operator set in advance. An operator base axis determination step for determining whether the input value corresponds to the presented character based on a comparison result with a threshold value is provided.

  The input determination program according to claim 8 of the present invention is characterized in that the input reliability is calculated based on a probability that the operator inputs the input value not corresponding to the presenting character. is there.

  According to the input determination device of claim 1 and the input determination program of claim 5 of the present invention, an input that would more accurately reproduce the presented character than before based on the objective input reliability stored for each operator. The value can be specified, and the ability management of the operator can be performed based on the input reliability.

It is the schematic which shows the whole structure of an input determination system. It is the schematic where it uses for description of the input determination process of this invention. It is the schematic where it uses for description of an input determination process. It is a block diagram which shows the circuit structure of an input determination apparatus. It is the schematic which shows the structure of an operator capability table. It is the schematic which shows the structure of a holding point specific table. It is the schematic where it uses for description of the selection method of an operator. It is a flowchart which shows an input determination processing procedure. It is the schematic where it uses for description of the specific example of an input determination process. It is a flowchart which shows the final determination processing procedure. It is the schematic where it uses for description of the conventional entry / verify system. It is the schematic where it uses for description of the conventional entry / compare system.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

(1) Outline of the Present Invention In FIG. 1, reference numeral 1 denotes an input determination system, which has a configuration in which an input determination device 2 is connected to a plurality of operator terminal devices 4a, 4b,. First, an outline of the input determination system will be briefly described below.

  FIG. 2 conceptually shows the input determination processing according to the present invention. The input determination device 2 is configured such that, for example, a form image 5 that is image data is input to the input determination processing according to an instruction from a higher-level operator. (Step SP1) A plurality of operators having appropriate processing capabilities are automatically selected, and the form image 5 is placed on the operator terminal device (for example, the operator terminal device 4b in FIG. 1) owned by each selected operator. Send. Note that the form image 5 refers to an image obtained by reading a paper medium form in which predetermined characters are handwritten by a reading device such as an image scanner and converting it into image data (“(2) Configuration of Input Determination Device”). In detail).

  Each operator performs his / her own data input operation in the operator terminal device 4b... As an operator operation (step SP2). Specifically, while the operator visually confirms the characters displayed on the form image 5, the same characters corresponding to the characters displayed on the form image 5 are input to the operator terminal device 4 b. Is generated. In this way, each of the operator terminal devices 4b ... transmits the input character data generated by the input operation by the operator to the input determination device 2, respectively.

  When the input determination device 2 receives the input character data from each operator terminal device 4b..., The input character data generated in the operator terminal device 4b. Can be inferred (step SP3). If it is difficult to guess whether the input character data is the same as the characters of the form image 5 even by the input determination process, the correction process of the upper operator is finally performed (step SP4).

  In practice, as shown in FIG. 3, for example, the input determination device 2 performs an input operation for inputting a handwritten character in an XX application form of a J company (hereinafter referred to as a J company XX application input process). When executing the input determination process, first, an operator having an input work capability capable of performing the J company XX application input process is selected as an entry (in this case, entries 1 to 3) from a plurality of operators (step 1). SP5).

  Here, for the “Company J XX application input process”, it is predetermined that a total of three operators, entry 1, entry 2 and entry 3, are selected as operators who perform input work. Here, an example is shown in which operator A is selected as entry 1, operator D as entry 2, and operator E as entry 3, respectively, and will be described below.

  In this input determination device 2, when each operator A, operator D, and operator E perform an input operation, to what extent can the same characters as the characters displayed on the form image 5 be input correctly without any mistakes? “Points” indicating the degree of rejection are set in advance for each of operator A, operator D, and operator E. Incidentally, in this embodiment, “point” indicates that the larger the numerical value, the higher the probability that the same character as the character displayed on the form image 5 can be input accurately. In this case, the operator A is associated with the score “30”, the operator D is associated with the score “26”, and the operator E is associated with the score “21” in advance.

  Here, a case where the operator A and the operator E input the input value A in the operator terminal device 4b... And the operator D inputs the input value B in the operator terminal device (not shown in FIG. 1) will be described. Since the input values of A, operator D, and operator E do not match, the input determination device 2 selects the operator A and operator E that match the input values from among the operators A, operator D, and operator E. Then, a score obtained by adding the points of the operators A and E is calculated (step SP6).

  That is, the input determination device 2 adds the score “30” of the operator A and the score “21” of the operator E, and calculates “51” as the score. Incidentally, the input determination device 2 can determine that the input value is accurate when all the input values input by the operator A, the operator D, and the operator E all match.

  Here, the input determination device 2 is preset with an input accuracy guarantee standard composed of a predetermined numerical value and an operator base axis arrival standard composed of a predetermined numerical value for the “Company J XX application input process”. This input accuracy guarantee standard is a threshold for determining whether or not an input value is accurate based on the score. That is, the input accuracy guarantee standard defines whether or not the input accuracy that can be delivered is secured, and indicates a numerical value of a score that can be assumed that the input values matched by the input operations of a plurality of operators are accurate. Has been made.

  In the input determination device 2, a numerical value of “50” is preset as the input accuracy guarantee standard, and the input accuracy guarantee standard is compared with the score (step SP7). As a result, the input determination device 2 has the input value A because the score obtained by adding the scores of the operator A and the operator E as the input value A is “51”, which is higher than the input accuracy assurance standard “50”. Is obtained as a pass judgment result (step SP8).

  On the other hand, the operator base axis arrival criterion is a threshold for determining whether or not the input value is accurate based on the points of each operator. That is, the operator base axis arrival criterion can determine based on the numerical value whether or not an operator having an input work capability that can be determined to be accurate is included.

  In this input determination device 2, a numerical value of “35” is preset as the operator base axis arrival reference, and the operator base axis arrival reference is compared with the points of the operators A and E (step SP9). As a result, the input determination device 2 has the numerical values of “30” and “21” that are lower than the numerical value of “35” of the operator base axis arrival reference, because the points of the operator A and the operator E who are successful candidates are both. Even if a pass determination result is obtained based on the input accuracy guarantee standard, a fail determination result indicating that the input value A is inaccurate is obtained (step SP10).

  In this way, the input determination device 2 associates the points according to the accuracy of the input work of each operator in advance, scores the accuracy of the input work of each operator, and sets each operator based on the points. It is possible to determine whether or not the input value input by is accurate.

  In addition, the input determination device 2 is provided with two threshold values of an input accuracy guarantee standard and an operator base axis arrival standard, and only when the input accuracy guarantee standard and the operator base axis reach standard are reached, the input value input by the operator is accurate. It can be determined whether or not.

(2) Configuration of Input Determination Device As shown in FIG. 4, the input determination device 2 has a microcomputer configuration including a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory) and the like (not shown). An input value determination unit comprising a control unit 21, a network interface 22 as an acquisition unit connected to a network, an image division unit 23, a score calculation unit 24, an input accuracy assurance determination unit 25 and an operator base axis arrival determination unit 26 27, an operator evaluation unit 28, a reception database 29, a delivery database 30, an operator database 31 as a storage unit, and an input database 32 are connected to each other via a bus 33.

  Incidentally, the form image transmitted to the operator terminal devices 4a, 4b,... Is generated on the basis of a form made of paper media received from the ordering computer, and is received in association with the input accuracy guarantee standard and the operator base axis arrival standard It can be stored in database 29. This form image is generated as follows.

  The image dividing unit 23 has a light source (for example, LED) used for reading a visible image and a light source (for example, an ultraviolet light source) used for reading an invisible image, and optically reads a form made of a paper medium. Generate a form image.

  Here, the form is provided with a visible image (including a handwritten character image described in each column and each column) and an invisible image (including a barcode image associated with each column) at a predetermined position. Yes. As a result, the image dividing unit 23 reads image information representing the visible image (hereinafter referred to as document image information) and image information representing the invisible image (hereinafter referred to as barcode image information) each time the visible image and invisible image of the form are read. ) And get.

  When the image dividing unit 23 takes in the document image information and the barcode image information to be paired, the image dividing unit 23 extracts a barcode printed at a predetermined position of the form from the barcode image information, and converts it into a code read from the barcode. Based on the retrieved document image information, an area representing the image in the corresponding field is cut out to generate divided image data. Thus, the image dividing unit 23 can associate the input image quality assurance standard and the operator base axis arrival standard with the divided image data and store them in the reception database 29 as an input process.

  In addition to this, an operator capability table T100 is stored in the operator database 31, as shown in FIG. The operator capability table T100 quantifies the processable list indicating the industry contents and document contents that can be input by the operator and the input reliability of the operator's input work for the operator name for identifying the operator. The score, the error rate indicating the probability of inputting a character different from the character in the divided image referred to by the operator, and the ranking obtained by ranking the operators based on the operator's points are stored in association with each other. Yes.

  In this case, for example, for the operator name “operator A”, “J company xx application input process”, “N company △ application input” are input processes in which the operator A recognizes the characters in the divided image and can perform input operations. “Process”... Is registered, and “30” is associated as “point” specified based on “miss rate”.

  Here, the operator evaluation unit 28 stores a score specification table T200 as shown in FIG. 6, and the score corresponding to the score specification table T200 is calculated based on the error rate calculated for each operator. Can be specified for each operator.

  In practice, the operator evaluation unit 28 counts the total number of characters in the past input character data received from the operator terminal devices 4a, 4b,... Via the network interface 22, and results in a failure determination result out of the total number of characters. Occurrence of the number of rejected characters out of the total number of characters entered by the operator based on the total number of characters and the number of rejected characters. The miss rate indicating the probability is calculated. The operator evaluation unit 28 can specify the score corresponding to the miss rate in the score specification table T200.

  In the case of this embodiment, in the score specification table T200, as the error rate becomes lower (that is, the input can be accurately input without error), the score of a higher numerical value is associated with the input work accurately. The higher the number of points can be set for the operator who can perform the operation. When the operator evaluation unit 28 specifies the score, it assigns the ranking to the operator in descending order of the score, and generates an operator capability table T100 by associating these error rate, score, and ranking with the operator name. It is made to be able to do.

  For example, the operator A is associated with “0.35” as the error rate calculated based on the past input work, and the score “30” specified from the score specification table T200 based on the error rate. ”And“ □□ ”, which is a ranking order indicating how accurately the operator A can perform the input work in the entire operator from the point. The operator evaluation unit 28 can generate the operator capability table T100 by associating the information for each operator generated in this way and store it in the operator database 31.

(2-1) Selection of Operator The input accuracy assurance determination unit 25 can select an operator who processes the contracted input process on the basis of the processable list and ranking in the operator capability table T100. Specifically, an operator who performs an input operation regarding the input process of “Company J ×× application input process” can process “Company J ×× application input process” based on the operator capability table T100 by the input accuracy assurance determination unit 25. Operators registered as a list can be selected.

  For example, as shown in FIG. 7, the input accuracy assurance determination unit 25 registers “J company xx application input process” as a processable list, for example, operator A, operator B, operator C, operator D, operator E. , Operator F, operator G and operator H are all selected.

  Next, the input accuracy guarantee determination unit 25 compares the rankings of the operator A, operator B, operator C, operator D, operator E, operator F, operator G, and operator H based on the operator capability table T100. After arranging the rankings in descending order, for example, the top two persons are grouped. In this embodiment, the case of grouping by top two names will be described. However, the present invention is not limited to this. For example, one name, three or four names in any order, and various other names. You may make it group by every.

  In practice, the input accuracy guarantee determination unit 25, for example, has a score of “30” for the operator A, “28” for the operator B, “27” for the operator C, and “26” for the operator D. When the operator E has a score of “21”, the operator F has a score of “22”, the operator G has a score of “25”, and the operator H has a score of “26”. Are arranged in the order of operator A, operator B, operator C, operator D, operator H, operator G, operator F, and operator E, and are grouped by two from the top, consisting of operator A and operator B. A first group GP1, a second group GP2 composed of operators C and D, and a second group GP2 composed of operators H and G A group GP3, are made so as to generate a fourth group GP4 consisting operator F and operator E.

  The input accuracy guarantee determination unit 25 selects an arbitrary one from each of the first group GP1, the second group GP2, the third group GP3, and the fourth group GP4, and designates the selected operator as “Company J XX”. Entries 1 to 4 for performing the input process of “application input process” can be selected.

  The control unit 21 reads out the divided image data of “Company J ×× application input process” from the reception database 29, and then the operator terminal registered by the operator selected in the entries 1 to 4 by the input accuracy assurance determination unit 25 The divided image data is transmitted to the devices 4b... Via the network interface 22, and input determination processing described later can be executed.

(2-2) Input Determination Process Next, the input determination process will be described with reference to the flowchart of FIG. As shown in FIG. 8, the control unit 21 enters from the start step RT1 and proceeds to step SP11 as shown in FIG. 8, and whether or not input character data has been received from all the operator terminal devices 4b... Are selected and wait until input character data is received from all operator terminal devices 4b.

  At this time, for example, the operator terminal device 4b selected in the input determination device 2 displays a divided image (form image) on a predetermined display unit based on the divided image data received from the input determination device 2, and the divided image is displayed in the divided image. The displayed character as the presenting character can be visually recognized by the operator. Further, the operator terminal device 4b, when a predetermined character is input via the operation unit by the operator in this state and a transmission command is given, the characters input by the operator are collected as input character data via the network 3. To the input determination device 2.

  That is, each of the selected operator terminal devices 4b... Causes each operator to input the characters that are likely to be the same as the characters in the divided image, and the input character data thus obtained is transmitted to the network 3. To the input determination device 2.

  If a positive result is obtained in step SP11 in the input determination device 2, this indicates that input character data has been received from all selected operator terminal devices 4b... Control goes to the next step SP12. In step SP12, the control unit 21 compares the input value of the input character data received from each operator terminal device 4b... One character at a time, and determines whether all operators have input the same input value. .

  If an affirmative result is obtained in step SP12, this means that the input character data received from each operator terminal device 4b... Matches and all the input values constituting the input character data are the same. This indicates that the same character is input, and at this time, the control unit 21 proceeds to the next step SP13.

  In step SP13, the control unit 21 determines that the input character data is highly reliable because the same character as the character in the divided image is accurately input by the operator, generates a determination result of acceptance, and inputs the input character data to the delivery database. Then, the process proceeds to the next step SP14, and the input determination process is terminated. The control unit 21 can transmit the input character data stored in the delivery database 30 via the network interface 22 to the computer that is the delivery destination that requested the input process.

  On the other hand, if a negative result is obtained in step SP12, this means that the input character data received from each operator terminal device 4b... Does not match, and any input value constituting the input character data is different. This means that any operator has entered an incorrect character, and at this time, the control unit 21 proceeds to the next step SP15.

  In step SP15, the control unit 21 groups operators having the same input value of the input character data, and then reads the points associated with the operators constituting each group from the operator capability table T100 for each group. The points are added together to calculate a score for each group, and the process proceeds to the next step SP16.

  In step SP16, the input accuracy assurance determination unit 25 as the accuracy assurance determination unit selects a group having the highest score value as a determination group, and an input in which the score of the determination group is set in advance for the input process. It is determined whether or not accuracy guarantee standards have been reached.

  If a negative result is obtained in step SP16, this means that the score value of the determination group is lower than the input accuracy assurance standard and does not reach the input accuracy assurance standard, that is, the input value that matches in the determination group This means that the input accuracy that can be delivered is not secured, and at this time, the input accuracy guarantee determination unit 25 proceeds to the next step SP17.

  In step SP17, the control unit 21 determines that a character different from the character in the divided image will be erroneously input by the operator with respect to the input character data in the determination group selected in step SP16, and the determination result is unacceptable. And moves to the next step SP14 to end the input determination process.

  On the other hand, if a positive result is obtained in step SP16, this indicates that the numerical value of the score has reached the input accuracy guarantee standard at a value higher than the input accuracy guarantee standard. The guarantee determination unit 25 proceeds to next step SP18.

  In step SP18, the operator base axis arrival determination unit 26 as the operator base axis determination unit, based on the operator capability table T100, has the highest score (hereinafter referred to as operator determination) among the points of the operators included in the determination group. (Referred to as a reference point), and it is determined whether or not the operator determination reference point has reached an operator base axis arrival reference preset for this input step.

  If a negative result is obtained in step SP18, this means that the numerical value of the operator determination reference point has not reached the operator reference axis arrival reference with a value lower than the operator reference point arrival reference, that is, this input in the determination group. This indicates that there is no operator having the input accuracy required in the process. At this time, the operator base axis arrival determination unit 26 proceeds to the next step SP17 to generate a determination result of failure.

  On the other hand, if an affirmative result is obtained in step SP18, this means that the numerical value of the operator determination reference point has reached the operator reference axis arrival reference with a value higher than the operator reference point arrival reference. It represents that there is an operator having the input accuracy required in this input process, and at this time, the operator base axis arrival determination unit 26 proceeds to the next step SP13 to generate a pass determination result, The process described above is executed.

  Incidentally, when the input character data received from the operator terminal device 4b... Is composed of an input value string composed of a plurality of input values (for example, a character string composed of a plurality of characters), the control unit 21 determines the input value. By selecting one by one, the processing after step SP12 described above can be executed for each input value.

  In addition, even when a pass determination result is obtained in step SP13, the control unit 21 compulsorily generates a fail determination result when there are two or more groups having the same score. It is possible to prevent a pass determination result from being generated for an input value that cannot be determined to be accurate for one.

(2-3) Specific Example of Input Determination Processing (2-3-1) When All Input Values Matched Here, for example, as shown in FIG. 9 for the processing through step SP12 and step SP13 described above. Next, the A process will be described as an example of the input process. In this case, “40” is set in advance as the operator basic axis arrival criterion and “60” is set as the input accuracy guarantee criterion in the A job stored in the reception database 29. In addition, three operators, operator A with a holding point “35”, operator B with a holding point “34”, and operator C with a holding point “29”, are selected as operators who perform the input process for the A job.

  In this case, the input determination device 2 receives the input character data of the input value “A” from the operator terminal device 4a operated by the operator A and inputs the input value “A” from the operator terminal device 4b operated by the operator B. When the character data is received and the input character data of the input value “A” is received from an operator terminal device (not shown) operated by the operator C, all the operators A, B and C have the input value “A”. Since they match, even if none of the points of the operator A, the operator B, and the operator C have reached the operator base axis arrival standard, a pass determination result can be generated. In addition, about this determination result, it describes as a pass as a final determination result in FIG.

(2-3-2) In the case of finally obtaining a pass / fail judgment result Next, the B process is described as an example of the input process for the above-described processing of step SP12, step SP15, step SP16, step SP18 and step SP13. To do. In this case, “35” is set in advance as the operator reference reach criterion and “60” is set as the input accuracy guarantee criterion in the B job stored in the reception database 29.

  In this case, the input determination device 2 receives the input data of the input value “te” from the operator terminal device 4a operated by the operator A, and receives the input data of the input value “h” from the operator terminal device 4b operated by the operator B. When the input data of the input value “te” is received from the operator terminal device operated by the operator C, the score of the operator A and the operator C having the same input value “te” is summed, The score is compared with the input accuracy guarantee standard.

  As a result, since the score is “64”, which is higher than the input accuracy assurance standard “60”, the input determination device 2 is accurate about the input value “te” in the pass / fail judgment based on the input accuracy assurance standard. Is determined to be high, and a pass judgment result is generated.

  Next, the input determination device 2 compares the respective points of the operators A and C of the determination group with the operator base axis arrival criterion. As a result, the input determination device accurately determines the input value “te” in the pass / fail determination based on the operator base axis arrival criterion because the hand of operator A is “35” which is the same as the operator base axis arrival criterion “35”. It is estimated that the property is high, and finally a determination result of acceptance is generated.

(2-3-3) When a failure determination result is obtained based on the operator base axis arrival criteria Next, C work is performed as an input process for the processing through step SP12, step SP15, step SP16, step SP18 and step SP17. An example will be described. In this case, “35” is set in advance as the operator base reach criterion and “60” is set as the input accuracy guarantee criterion in the C job stored in the reception database 29.

  In this case, the input determination device 2 receives the input data of the input value “h” from the operator terminal device 4 a operated by the operator A, and receives the input data of the input value “te” from the operator terminal device 4 b operated by the operator B. When receiving the input data of the input value “te” from the operator terminal device operated by the operator C, the score of the operator B and the operator C having the same input value “te” is summed, The score is compared with the input accuracy guarantee standard.

  As a result, since the score is “63”, which is higher than the input accuracy assurance standard “60”, the input determination device 2 is highly accurate for the input value “te” in the determination based on the input accuracy assurance standard. And the determination result of pass is generated.

  Next, the input determination device 2 compares the respective points of the operators B and C in the determination group with the operator base axis arrival criterion. As a result, the input determination device 2 has the points “34” and “29” that are lower than the operator reference point arrival criterion “35” because the operator B and the operator C have points. In the determination, it is estimated that the accuracy of the input value “te” is low, and finally a determination result of failure is generated.

  Here, the input determination device 2 is set in advance when the number of rejection determinations is set in advance, and as a result of the pass / fail determination using the input accuracy guarantee standard or the operator base axis arrival standard as a threshold, a failure determination result is obtained. The above-described input determination process can be executed up to the number of failure determinations.

  That is, when the number of times the failure determination result is generated in step SP17 is equal to or less than the arbitrarily set failure determination number, the control unit 21 has an operator terminal device 4a owned by the operator selected for the entry, 4b..., The divided image data of the input process can be transmitted again via the network interface 22 to execute the input determination process.

(2-4) Final Determination Processing Next, the final determination processing executed after the determination result of failure in step SP17 is generated will be described below with reference to the flowchart of FIG. As shown in FIG. 10, the control unit 21 enters from the start step RT2 and proceeds to step SP21 as shown in FIG. 10. At the same input value location in one input process, the determination result of failure of step SP17 in FIG. It is determined whether or not is the Nth predetermined number of times of failure determination.

  If a negative result is obtained here, this means that the determination result of failure in step SP17 is equal to or less than the Nth predetermined number of failure determination times, and the control unit then proceeds to the next step SP22. The transition final determination process is terminated, and the above-described input determination process is executed again.

  On the other hand, if a positive result is obtained in step SP21, this indicates that the failure determination result in step SP17 is the Nth predetermined number of failure determinations at the same input value location. At this time, the control unit 21 proceeds to the next step SP23.

  In step SP23, the control unit 21 determines which of the divided image data of the input process and the input value that is the rejection determination result for the operator terminal device 4b, etc. owned by the operator set in the input process entry. The determination result data indicating whether it is such a character is transmitted via the network interface 22, and the process proceeds to the next step SP24.

  In step SP24, the control unit 21 determines whether or not the input character data has been received again from all of the operator terminal devices 4b as entries, and waits until input character data is received from all of the selected operator terminal devices 4b. .

  At this time, the operator terminal device 4b displays the divided image on the predetermined display means based on the divided image data, and also displays the input value indicating that the determination result is a failure based on the determination result data on the display means. Then, it is possible to make the operator visually recognize the character in the divided image and the input value that is input by the operator and is determined to be unacceptable by assuming that the character is the same as the character. In this state, the operator terminal device 4b causes the operator to input again the same character as the character in the divided image via the operation unit, and input character data consisting of the character input by the operator is input via the network 3 It can be transmitted to the device 2.

  That is, each operator terminal device 4b... Recognizes the input value that has resulted in a failure determination result for each operator, and again thinks of the character that is estimated to be the same as the character string in the divided image. The input character data thus obtained is transmitted to the input determination device 2 via the network 3.

  If a positive result is obtained in step SP24 in the input determination device 2, this indicates that the input character data has been received from all the selected operator terminal devices 4b... The process proceeds to step SP25. In step SP25, the control unit 21 compares the input value of the input character data received from each of the operator terminal devices 4b ... one by one, and determines whether all the operators have input the same input value. .

  If an affirmative result is obtained in step SP25, this means that the input character data received from each operator terminal device 4b... Matches, and that all the input values constituting the input character data are the same. This indicates that the same character is input, and at this time, the control unit 21 proceeds to the next step SP26.

  In step SP26, the control unit 21 determines that the input character data is accurately input with the same characters as the characters in the divided image and has high reliability, generates a pass determination result, and stores the input character data in the delivery database. Then, the process proceeds to the next step SP22, and the final determination process is terminated. The control unit 21 can transmit the input character data stored in the delivery database 30 via the network interface 22 to the computer that is the delivery destination that requested the input process.

  On the other hand, if a negative result is obtained in step SP25, this means that the input character data received from each operator terminal device 4b... Does not match, and any of the input values constituting the input character data is different. This means that any operator has entered an incorrect character. At this time, the control unit 21 proceeds to the next step SP27.

  In step SP27, the control unit 21 groups operators having the same input value of the input character data, and then reads the points associated with the operators constituting each group from the operator capability table T100 for each group. The points are added together to calculate the score for each group, and the process proceeds to the next step SP28.

  In step SP28, the input accuracy assurance determination unit 25 selects a group having the highest score value as a determination group, and the score of the determination group reaches the input accuracy assurance standard set in advance for the input process. Determine whether or not.

  If a negative result is obtained in step SP28, this means that the score value of the determination group is lower than the input accuracy assurance standard and does not reach the input accuracy assurance standard, that is, the input value that matches in the determination group This means that the input accuracy that can be delivered is not secured, and at this time, the input accuracy assurance determination unit 25 proceeds to the next step SP29.

  In step SP29, the control unit 21 indicates the divided image data and the correction request location to an operator terminal device (not shown) of an operator who has experience and ability of input work (that is, a higher operator) than the entered operator. The determination result data is transmitted, a correction command is transmitted to the host operator, the process proceeds to the next step SP22, and the final determination process is terminated. Incidentally, when the input determination device 2 receives the corrected input character data received from the operator terminal device of the host operator, the input determination device 2 can store it in the delivery database 30.

  On the other hand, if a positive result is obtained in step SP28, this indicates that the numerical value of the score has reached the input accuracy guarantee standard at a higher value than the input accuracy guarantee standard. The guarantee determination unit 25 proceeds to next step SP30.

  In step SP30, the operator base axis arrival determination unit 26 identifies the highest score among operator points included in the determination group (hereinafter referred to as an operator determination reference point) based on the operator capability table T100. Then, it is determined whether or not the operator determination reference point has reached an operator base axis arrival reference preset for the input process.

  If a negative result is obtained in step SP30, this means that the numerical value of the operator determination reference point has not reached the operator reference point arrival reference value at a value lower than the operator reference point arrival reference value, that is, this input into the determination group. This means that there is no operator having the input accuracy required in the process. At this time, the operator base axis arrival determination unit 26 proceeds to the next step SP29 and executes the above-described processing.

  On the other hand, if an affirmative result is obtained in step SP30, this means that the numerical value of the operator determination reference point has reached the operator reference axis arrival reference with a value higher than the operator reference axis arrival reference, that is, the determination group. It represents that there is an operator having the input accuracy required in this input process, and at this time, the operator base axis arrival determination unit 26 moves to the next step SP26 to generate a pass determination result, The input data is stored in the delivery database, the process proceeds to the next step SP22, and the final determination process is terminated.

(3) Operation and Effect In the above configuration, the input determination device 2 displays the divided image on the selected operator terminal device 4b... And makes the operator visually recognize the characters in the divided image. The operator terminal device 4b is made to input the character that the operator has determined that it is the same as the character in the image.

  The input determination device 2 receives input values obtained by a plurality of operators performing input operations at the operator terminal devices 4b as input character data from the operator terminal devices 4b, and all these input values are received. If they match, it is determined that the input value input by the operator is an input value that faithfully reproduces the same character as the character in the divided image.

  In addition to this, in the input determination device 2, a score indicating the accuracy of the input work is set in advance for each operator, and when the input values acquired from the operator terminal devices 4b. Operators are grouped, and the score is calculated by adding the points of each operator for each group. Thereby, in the input determination device 2, while performing the ability management of the operator based on the points, whether the operator who performs the input operation can input the same character exactly as it is in the divided image is based on the score. Can be judged numerically.

  In the case of this embodiment, in the input determination device 2, when a score having the highest numerical value and higher than a preset input accuracy guarantee standard is calculated, the input value of the determination group that calculated the score is a divided image. It can be determined that there is a high possibility that it is the same as the character inside.

  Furthermore, in this input determination device 2, in addition to the input accuracy guarantee standard, an operator base axis arrival standard in which the operator's input work ability necessary for the input process is digitized is set. As a result, in the input determination device 2, the same input value is input by each operator who may not be able to accurately perform the input operation, and the score obtained by adding the points of these operators has reached the input accuracy guarantee standard. In addition, it is possible to add to the judgment criteria that there is an operator who has the input work capability necessary for the input process, and more reliably select an input value that is considered to faithfully reproduce the characters in the divided image. be able to.

  And in this input determination apparatus 2, the input reliability which should be ensured for every input process can be adjusted by changing the numerical value of an input accuracy guarantee reference | standard and an operator basic axis reach | attainment reference | standard into arbitrary numerical values for every input process. .

  Further, in the input determination system 1, since the input determination device 2 and the operator terminal devices 4a, 4b... Are connected via the network 3, the installation location of the operator terminal devices 4a, 4b. 2 can be installed in an area different from 2, so that, for example, various operators resident in other countries and areas can perform input operations using the operator terminal devices 4a, 4b,.

  Further, in the input determination system 1, the operator terminal devices 4a, 4b,... Can be installed in various regions to allow various operators to perform input operations. Therefore, an operator who resides in a region suitable for the divided image data input operation. Thus, the divided image data can be distributed to each other, and the input operation can be performed efficiently.

  According to the above configuration, in the input determination device 2, an operator having higher input work ability who can accurately input the same character without mistakes in the divided image and faithfully reproduce the character in the divided image has a higher score. Is set higher, it is possible to obtain a judgment result that the higher the score of the judgment group and the operator's score, the higher the accuracy, and thus among the input values input by a plurality of operators. Therefore, it is possible to easily specify an input value that faithfully reproduces the same character as the character in the divided image, and it is possible to manage the ability of the operator based on the point.

(4) Other Embodiments The present invention is not limited to the present embodiment, and various modifications can be made within the scope of the gist of the present invention. The capability may be set to be high. In this case, the determination result with higher accuracy can be obtained by setting the numerical values of the input accuracy guarantee criterion and the operator base axis arrival criterion low.

  Further, in the above-described embodiment, the case where the character is applied as the presenting character has been described. However, the present invention is not limited to this, and various other characters such as numbers, symbols, and patterns may be applied. May be.

  Furthermore, in the above-described embodiment, after performing the pass / fail determination using the input accuracy guarantee criterion as the total threshold, the pass / fail determination using the operator base axis arrival criterion as the operator threshold is described. However, the present invention is not limited to this, and only the pass / fail determination using the input accuracy guarantee criterion may be executed, or only the pass / fail determination using the operator base axis arrival criterion may be executed.

  Furthermore, in the above-described embodiment, after the operators having the same input value of the input character data are grouped in step SP5, a score is calculated for each group, and in the next step SP6, the group having the highest score value is selected. It is selected as a judgment group, and it is determined whether or not the score of the judgment group has reached the input accuracy guarantee standard. However, the present invention is not limited to this, and operators having the same input value of input character data are grouped. Then, the group having the largest number of operators constituting the group may be selected as the determination group, and it may be determined whether or not the score of the determination group has reached the input accuracy guarantee standard.

  Moreover, in the input determination apparatus 2 in the above-described embodiment, by inputting the input accuracy guarantee standard and the operator base axis arrival standard for each input process, it is possible to obtain a similar input process based on the same order receiving party or the like. On the other hand, the pass determination rate performed in the past may be calculated, and the pass determination rate may be presented.

2 Input judging device
22 Network interface (acquisition part)
25 Input accuracy assurance judgment unit (accuracy assurance judgment unit)
26 Operator base axis arrival judgment unit (operator base axis judgment unit)
27 Input value determination section
31 Operator database (storage)

Claims (8)

When inputting an arbitrary input value by an operator based on a predetermined presenting character, a storage unit storing an input reliability indicating a probability of inputting the input value corresponding to the presenting character for each operator;
An acquisition unit for acquiring the input value for each of the operators arbitrarily input by the plurality of operators based on the presenting character;
An input value determining unit that determines, based on the input reliability, the input value that will correspond to the presenting character among the plurality of input values input by each of the operators; Input judgment device. The input value determining unit
Among the input values acquired for each of the plurality of operators, the input values are grouped for the same input value, and the input reliability of each operator is totaled for each group, and the total result and a predetermined predetermined total The input determination apparatus according to claim 1, further comprising an accuracy assurance determination unit that determines whether the input value corresponds to the presented character based on a comparison result with a threshold value. The input value determining unit
It is determined whether the input value corresponds to the presenting character based on a comparison result between the input reliability of each operator who has input the input value determined by the accuracy assurance determination unit and a predetermined operator threshold value set in advance. The input determination apparatus according to claim 2, further comprising an operator base axis determination unit. The input determination device according to claim 1, wherein the input reliability is calculated based on a probability that the operator inputs the input value not corresponding to the presenting character. . On the computer,
A storage step of storing, for each operator, an input reliability indicating a probability of inputting the input value corresponding to the presenting character when an arbitrary input value is input by the operator based on a predetermined presenting character;
An acquisition step of acquiring the input value for each operator arbitrarily input by the plurality of operators based on the presenting character;
An input value determining step of determining, based on the input reliability, the input value that will correspond to the presenting character among the plurality of input values input by each of the operators, Input judgment program to be performed. The input value determining step includes:
Among the input values acquired for each of the plurality of operators, the input values are grouped for the same input value, and the input reliability of each operator is totaled for each group, and the total result and a predetermined predetermined total The input determination program according to claim 5, further comprising an accuracy assurance determination step of determining whether the input value corresponds to the presented character based on a comparison result with a threshold value. The input value determining step includes:
It is determined whether the input value corresponds to the presenting character based on a comparison result between the input reliability of each operator who has input the input value determined in the accuracy guarantee determination step and a predetermined operator threshold value set in advance. An input determination program comprising: an operator base axis determination step. The input determination program according to any one of claims 5 to 7, wherein the input reliability is calculated based on a probability that the operator inputs the input value not corresponding to the presenting character. .

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