JP2010079679A - Order system, method, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an order system for allowing a customer to order an article that requires information setting so as to be quickly enabled as soon as received. <P>SOLUTION: An order system receives order of an article in which a component is enabled by setting predetermined information via a communication network. The order system has: an order management means for receiving order and registering order data to an order management database; an equipment setting database for storing at least a component that is not enabled unless the predetermined information is set, and necessary setting information; and an equipment setting information generating means which determines on the basis of the content stored in the equipment setting database whether or not the component related to the article of the order data registered to the order management database requires setting of the predetermined information, fetches the information about the component requiring setting of the predetermined information, and automatically generates setting data corresponding to the component. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an ordering system, a method, and a program, and can be applied to, for example, ordering a product or a group of products from which components such as an exchange system can be selected on a homepage.

Conventionally, customers can order and purchase original products easily and with peace of mind using their information terminals after obtaining necessary product information such as their preferred design, size, and characteristic price. The original product ordering system described in Patent Document 1.
JP 2002-133201 A

  Incidentally, there is a system product in which a customer selects a necessary component from a plurality of products and constructs a system. For example, in the case of an exchange system, there may be a case where only a PBX (private branch exchange) is selected and purchased. In addition to the PBX, any other components such as a telephone, a FAX, a videophone, a base station apparatus, and a wireless telephone terminal are arbitrarily selected. May buy things at the same time. In addition, for example, in the case of a computer system, there may be a case where only a personal computer is selected and purchased, or in addition to a personal computer, an arbitrary component can be purchased simultaneously from other components such as a printer, a mouse, a LAN connection device, a keyboard, etc. is there.

  The above-described conventional ordering system described in Patent Document 1 can also be applied to system commodities such as the exchange system and the computer system as described above.

  However, some system products such as an exchange system and a computer system require information to be set for one or a plurality of components in order to operate the components. For example, in an exchange system, it is necessary to set which extension number (such as a telephone) is assigned to which extension terminal for the PBX. For example, in a computer system, it is necessary to set the model name (or capability) of a printer to be connected to a personal computer.

  Even if you order a system product that requires information to be set using a conventional ordering system, the information that needs to be set must be set by the customer after the system product is delivered. A troublesome work is required to obtain a state to obtain, and since a customer unfamiliar with the setting performs the setting, there is a high possibility of a setting error.

  For this reason, it may be possible for a manufacturer or supplier to make a setting at the time of delivery. However, such a solution cannot be applied when delivering by courier. In addition, when the information that must be heard from the customer at the time of delivery is the setting information, a lot of work is required at the time of delivery.

  Therefore, there is a demand for an ordering system, method, and program capable of ordering products that require information setting so that the product can be quickly moved to an operating state after delivery.

  The first aspect of the present invention provides an order system for receiving an order via a communication network for a product in which some or all of the components are ready for operation by setting predetermined information. An order management database to be stored; (2) order management means for receiving an order and registering the order data in the order management database; and (3) a component in which the setting of predetermined information is a condition for shifting to an operable state. And a device setting database storing at least necessary setting information, and (4) a component related to a product of order data received by the order management unit and registered in the order management database needs to be set with predetermined information. Is determined based on the contents stored in the device setting database, and information on components that require setting of predetermined information is stored. Interrupt, and having a device setting information generating means for automatically generating a configuration data format that can be introduced to the component.

  According to a second aspect of the present invention, in an ordering method for accepting an order via a communication network for a product in which a part or all of the components are operable by setting predetermined information, (1) the received order data An order management database to be stored, a component for which setting of predetermined information is a condition for shifting to an operable state, and a device setting database storing at least necessary setting information are provided, (2 The order management means accepts the order and registers the order data in the order management database. (3) The device setting information generation means applies the product of the order data received by the order management means and registered in the order management database. Based on the stored contents of the device setting database, it is determined whether or not the constituent element requires setting of predetermined information. It captures information about essential components, characterized by automatically generating the configuration data in a format that can be introduced to the component.

  The order program of the third aspect of the present invention is a computer that constructs an order system for receiving an order via a communication network for a product in which some or all of the components are ready for operation by setting predetermined information. ) An order management database for storing received order data; (2) order management means for receiving orders and registering order data in the order management database; and (3) transition to a state where the setting of predetermined information is operable. A device setting database storing at least the constituent elements that are conditions and necessary setting information; and (4) the constituent elements related to the product of the order data received by the order management means and registered in the order management database. Determines whether or not predetermined information needs to be set based on the contents stored in the device setting database, and sets the predetermined information. The necessary components captures the information, characterized in that to function as device setting information generating means for automatically generating a configuration data format that can be introduced to the component.

  According to the present invention, it is possible to place an order for a product that requires information setting so that the product can be quickly shifted to an operating state after delivery.

(A) Embodiment Hereinafter, an embodiment in which an ordering system, method, and program according to the present invention are applied to a web ordering system that uses a web page whose system product to be ordered is an exchange system will be described with reference to the drawings. It will be described in detail.

(A-1) Configuration of Embodiment FIG. 1 is a block diagram illustrating a functional configuration of a Web ordering system according to an embodiment. This Web ordering system is constructed by installing an ordering program on a server having a large-capacity storage device as a database, but it can be functionally represented in FIG. Here, the number of servers on which the order program is installed is not limited to one, and the order program may be installed in a plurality of servers and the functions of the Web ordering system may be realized by distributed processing.

  The Web ordering system 1 is an ordering system for a business operator to sell an exchange system to a purchaser (customer), and functions as a server of a server client system. A customer PC (personal computer) 10 serving as a client of the Web ordering system 1 and the Web ordering system 1 are connected to each other via the Internet 12 so that data communication can be performed. In FIG. 1, only two customer PCs 10 serving as clients are illustrated, but all computers connected to the Internet 12 can be clients.

  The web ordering system 1 includes a communication unit 2, a web order management unit 3, a device setting information generation unit 4, a database management unit 5, an order management database 6, a customer management database 7, a product information database 8, and a device setting database 9.

  The communication unit 2 is for transmitting and receiving data to and from the customer PC 10 using a protocol compliant with the Internet 12.

  The Web order management unit 3 performs transmission / reception by HTTP (Hyper Text Transfer Protocol) via the Internet 12 of a Web page described in HTML (Hyper Text Markup Language), and performs order reception management. The Web order management unit 3 provides a Web page based on HTTP from the communication unit 2 via the Internet 12, and receives product orders, customer information, and order management.

  The device setting information generating unit 4 generates a setting file having device setting information input by the customer according to the configuration of the ordered exchange system. In addition, the device setting information generation unit 4 provides the generated setting file so that it can be downloaded from the customer PC 10 via the Internet 12.

  The database management unit 5 extracts necessary data from the order management database 6, customer management database 7, product information database 8, or device setting information database 9, and controls rewriting of each database 6, 7, 8, 9. It is something to do.

  The order management database 6 stores information on order status from customers. For example, as shown in FIG. 2, the order management database 6 stores each order number and information related to the order such as the order date, the product number, and the presence / absence of shipping in association with each other. When there is a new exchange system order, the database management unit 5 additionally registers information related to the order in the order management database 6 in association with the order number.

  The customer management database 7 stores information related to customers who have an order history in the past. For example, as shown in FIG. 3, the customer management database 7 stores information relating to the customer such as a password, name, age, sex, and address in association with an ID serving as an identifier of a customer who has placed an order in the past. Yes. When there is an order by a new customer who has not ordered in the past, the database management unit 5 associates the customer information with the new customer ID and additionally registers it in the customer management database 7. Note that as customer information stored in the customer management database 7, information including the device configuration of a product (exchange system) purchased in the past may be added.

  As shown in FIG. 4, the product information database 8 stores information related to products such as product numbers, product names, product descriptions, sales prices, and specifications in association with each other.

  The device setting information database 9 stores device setting information corresponding to items and parameters to be included in a setting file (config file) of devices that can be components of the exchange system. That is, the device setting database 9 stores information on items and parameters that need to be set for each device (see FIGS. 6 to 11 described later). The device setting information database 9 temporarily buffers input device setting information during order processing. Further, the device setting information database 9 stores information (for example, a template) for generating a setting file including the information from the input device setting information.

  The purchaser (customer) customer PC 10 needs to have a web browser 11 installed as web browsing software installed.

(A-2) Operation of Embodiment (A-2-1) Outline of Order Operation Next, refer to the flowchart of FIG. 5 for an overview of the operation (order method) in the Web order system of the embodiment having the above configuration. While explaining.

  Here, information (product number, product name, price, etc.) relating to equipment that can be a constituent element of the exchange system to be sold is stored in the product information database 8 in advance, and information relating to setting of equipment that can be a constituent element of the exchange system to be sold is the equipment. It is assumed that it is stored in the setting database 9.

  Step S100: When the customer inputs the URL related to the Web ordering system 1 and clicks the search button, a page for inputting an ID or password is displayed on the Web browser 11 of the customer PC 10, and the customer enters this ID or password. Enter the ID and password on the page for entering the password, and then click the login button. As a result, data relating to the ID and password is transmitted from the customer PC 10 to the Web ordering system 1.

  Step S101: In the Web ordering system 1, whether the input password is correct based on the ID and password data received from the customer PC 10, the ID stored in the customer management database 7, and the password associated with the ID. Judge whether or not. If it is determined that the ID and password are correct, the process proceeds to step S102. If it is determined that the ID and password are incorrect, the process returns to step S100.

  Step S102: When the customer can be authenticated, the Web order management unit 3 obtains information on products that can be purchased from the product information database 8 via the database management unit 5, generates a product selection screen, It is displayed on the Web browser 11 of the customer PC 10 via the Internet 12.

  Step S103: The customer inputs the configuration of the exchange system to be purchased on the product selection screen displayed on the Web browser 11 of the customer PC 10. For example, on the product selection screen, the quantity to be purchased is entered in the quantity field provided beside the product name of the device (component) to be purchased.

  Step S104: Information on the device (component) and quantity selected by the customer is received by the Web order management unit 3 of the Web ordering system 1 and stored in the order management database 6 via the database management unit 5. However, the data at this time is stored as a provisional order whose order has not yet been confirmed.

  Step S105: If the selection of all the products ordered by the customer has not been completed, the process returns to step S103 again to display the product selection screen on the Web browser 11 of the customer PC 10. When the customer has selected all the products to be ordered, the customer clicks the button indicating the order completion on the product selection screen, and the process proceeds to step S106.

  Step S106: When the button indicating the order completion is clicked, the Web order management unit 3 displays a list of devices and quantities selected by the customer on the Web browser 11, and checks whether there is any mistake. From the Web order management unit 3 through the database management unit 5, the data in the order management database 6 that is in a tentative order state is retrieved, and the device and quantity selected by the customer in the Web browser 11 of the customer PC 10. Is displayed.

  Step S107: On the Web browser 11 of the customer PC 10, a screen for inputting the delivery address and contact information of the ordered product (exchange system) and the payment method (settlement method) is displayed. The customer inputs these information. To do. The input data is received by the Web order management unit 3 and stored in the order management database 6 via the database management unit 5.

  The processes in steps S101 to S107 described above are the same processes as many ordering systems using Web pages. The Web ordering system 1 of this embodiment is characterized by executing the following steps S108 to S112.

  Step S108: The customer is made to select on the screen on the Web browser 11 of the customer PC 10 whether to automatically generate a setting file including the device setting information of the ordered device. If “not automatically generated” is selected, the order process is completed. At this time, the tentative order is switched to the main order. On the other hand, if “automatically generate” is selected, the process proceeds to step S109.

  Step S109: The device setting information generation unit 4 obtains information on the selected device from the order management database 6, and then accesses the device setting database 9 to determine network information (NW information) determined according to the selected device. ), Items of device setting information such as number information and parameters are taken out, and a screen for inputting device setting information determined according to the selected device is displayed on the Web browser 11 of the customer PC 10 via the Internet 12. The customer inputs device setting information such as information on the network (IP address, subnet mask, default gateway, etc.) and number information (external phone number, extension phone number, etc.) of the network where the device is installed from the display screen. Here, the device setting information that needs to be input differs depending on the device to be ordered, as will be described later. The input device setting information is received by the device setting information generation unit 4 and stored in the device setting database 9 via the database management unit 5.

  Step S110: If the customer has not completed input of device setting information such as all NW information and number information, the process returns to step S109 to input necessary device setting information again. When the input of all information is completed, the process proceeds to step S111.

  Step S111: The device setting information generating unit 4 acquires device setting information such as NW information and number information input by the customer from the device setting database 9 via the database management unit 5 (only information on the selected device). Therefore, the device configuration of the ordered product (exchange system) can be grasped), and a setting file (configuration file) to be set for all or some of the devices is generated.

  Step S112: The customer downloads the setting file (configuration file) generated in step S111 via the Internet 12 using the Web browser 11 of the customer PC 10. When such a download is completed, the provisional order is changed to a final order.

  For example, a device such as a PBX enters an initial setting mode of the PBX when the power is turned on. In this initial setting mode, there is a step in which device setting information of itself or a connected device is input. In the PBX and device according to this embodiment, selection from a setting file is provided as one of the input methods. . The downloaded setting file described above is recorded on a predetermined recording medium and input to the setting target via the recording medium, or the downloaded setting file is stored in the customer PC 10 and the customer PC 10 and the setting target are connected by cable. To transfer the setting file and input it to the setting target. It is also possible to directly download and set a customer setting file stored in the Web ordering system via the Internet.

(A-2-2) Details of Device Setting Information Input Operation Next, the device setting information input operation in step S109 will be described with reference to FIGS. In the following description, it is assumed that the purchased devices (components of the exchange system) are one IP-PBX and three telephone terminals. The main body that performs the following operations is the device setting information generation unit 4.

  As shown in FIG. 6 to FIG. 11, the device setting information input screen is roughly divided into a part 20 for displaying purchased equipment (indicated as “device” in the drawing), a part 21 for displaying setting items, A part 22 for inputting specific setting information is included.

  In the portion 20 for displaying the purchased device, an icon describing the name of the purchased device is displayed. FIGS. 6 to 11 show the case where one “telephone terminal” icon is displayed without distinguishing three telephone terminals, but “telephone terminal 1”, “telephone terminal 2”, “telephone terminal” 3 ”may be displayed separately. Further, the display order of the device names may be the order in which the devices to be purchased by the customer are input. In addition, a value that can determine the display order is assigned to each device in advance in the device setting database 9, The display order may be determined based on the magnitude of the value. For example, in the latter case, when the setting information of “a certain device” affects the setting information item of “another device”, the icon of the device name of “a certain device” is likely to be selected first. A display order value may be assigned so that the display position is displayed on the left side. The customer clicks on any device name icon for which device setting information is to be entered.

  In the part 21 for displaying the setting item, the type of the setting item of the device related to the clicked device name icon is displayed. When no device name icon is clicked, the setting item display portion 21 may be blank, and the type of setting item of the default device (for example, the device related to the leftmost device name icon) is displayed. You may do it. FIGS. 6 to 8 show a case where the IP-PBX device name icon is clicked, and three types of setting item icons of “main unit setting”, “numbering plan setting”, and “terminal registration setting” are displayed. Shows the case. Here, when the same device name icon is clicked, the display of the setting item may always be the same, and even if the same device name icon is clicked, depending on the specific device (part number) The setting items to be displayed may be extracted. The customer clicks on the setting item icon to be selected. 6 shows a case where the “main unit setting” icon is clicked, FIG. 7 shows a case where the “numbering plan setting” icon is clicked, and FIG. 8 shows a case where the “terminal registration setting” icon is clicked. Is shown.

  The setting information input portion 22 displays a setting information display input field corresponding to the icon of the clicked setting item. When any setting item icon is not clicked, the setting item display portion 21 may be blank, and a display input field for a default setting item (for example, a setting item related to the uppermost setting item icon) or the like. May be displayed. When the setting item icon is clicked for the first time for the current order, the display input field is displayed in an uninput state. On the other hand, when an input has already been made but the setting item icon has been clicked for updating, the value already input is displayed in the display input field. The customer inputs a specific value in the display input field.

  FIG. 6 shows a case where the “main body setting” icon is clicked as described above. In this case, “main body IP address”, “subnet mask (IP address)”, “DNS server (IP address)”, “gateway”, which are setting information related to the main body of the device “IP-PBX” (IP address) "display input fields are displayed, and the customer inputs values corresponding to these display input fields and operates the" save "icon. By operating the “save” icon, these pieces of input information are stored in the device setting database 9. Further, when the “save” icon is operated, the “main body setting” icon in the setting item display portion 21 is displayed in reverse so as to display that, for example, the input has been completed.

  FIG. 7 shows a case where the “number plan setting” icon is clicked as described above. It should be noted that the “number plan setting” icon as shown in FIG. 7 is also clicked when the “save” icon is operated after the input to the display input field related to “main body setting” shown in FIG. An input screen similar to the case may be displayed. In “number plan setting”, a plurality of pairs of display input fields related to the setting contents and display input fields related to the setting values are displayed in the part 22 for inputting the setting information. The display input field related to the setting contents uses a pull-down menu method, and sets the "extension call" related to the call to the extension terminal, the "local call" that is the number for instructing the outgoing call, and the block of the line The number is selected from “blocking setting” that is the number to be blocked, “blocking release” that is the number to release the blocking setting, and the like. The customer enters the extension special number and the number of digits in the “extension call”, the outside call transmission special number in the “local line transmission”, the extension special number to be blocked in the “blocking setting”, and the “block release” "", Enter the extension special number to be blocked, and operate the "Save" icon. By operating the “save” icon, these pieces of input information are stored in the device setting database 9. Further, when the “save” icon is operated, the “numbering plan setting” icon in the portion 21 for displaying the setting item is displayed in reverse so as to display that, for example, it has been input.

  FIG. 8 shows a case where the “terminal registration setting” icon is clicked as described above. Note that the “terminal registration setting” icon as shown in FIG. 8 is also clicked when the “save” icon is operated after the input to the display input field related to the “numbering plan setting” shown in FIG. An input screen similar to that in the case of the case may be displayed. In the terminal registration setting, in the setting information input part 22, a display input field for inputting the extension telephone number is displayed based on the extension special number and the number of digits set in the numbering plan setting, and the corresponding number is input. Note that when no input is made for the number plan setting, clicking on the “terminal registration setting” icon is disabled or the “terminal registration setting” icon is not displayed before the input for the number plan setting is made. May be. By operating the “save” icon, the extension telephone number is stored in the device setting database 9. In addition, when the “save” icon is operated, the “terminal registration setting” icon in the setting item display portion 21 is highlighted, for example, to indicate that it has been input. Note that although there are three telephone terminals related to the purchase this time, the customer may already have telephone terminals, so the number input of four or more extension telephone terminals is permitted.

  For example, when the input information for the input screen shown in FIGS. 6 to 8 is applied, the following is automatically generated as a setting file related to IP-PBX by the process of step S111. That is, as setting information related to the network (NW) of the IP-PBX main body, “IP address of IP-PBX main body” is “192.168.1.100” and “netmask of IP-PBX main body” is “255. “255.255.0”, “IP address of DNS server used by IP-PBX” is “192.168.1.2”, and “IP address of default gateway used by IP-PBX” is “192.168 .. 1.100 ”and setting information related to the station data of the IP-PBX main body include“ extension number 20 for 5-digit extension number ”,“ extension number 21 for 5-digit extension number ”,“ A setting file is automatically generated that includes “Local line transmission special number 0”, “Do not block extension number of extension special number 20”, and “Block extension number of extension special number 21”. In addition, you may make it produce | generate a separate setting file by the setting which concerns on a network (NW), and the setting which concerns on a station data.

  9 to 11 show a case where the device name icon of “telephone terminal” is clicked. When the input of the setting information for the IP-PBX is completed (for example, when the “save” icon is clicked in the display state of FIG. 8), the setting information input screen for the telephone terminal is automatically entered. (For example, FIG. 9) may be used.

  In addition, when switching to the setting information input screen for the telephone terminal, a display input field that can divert the information already input with respect to the IP-PBX is input and displayed as a default value. Also good. Information indicating which display input field related to the IP-PBX corresponds to which display input field related to the telephone terminal may be stored in the device setting database 9 in advance.

  Since there are three purchased telephone terminals, “Terminal Settings” is displayed as the item name in the setting item display portion 21, and “Terminal 1”, “Terminal 2”, “Terminal” are displayed as options. Three types of icons “3” are displayed. When any of the icons “terminal 1”, “terminal 2” or “terminal 3” is operated, the setting information input portion 22 includes “terminal IP address”, “subnet mask”, “DNS”. Display input fields of “server”, “gateway”, “IP address of IP-PBX”, and “terminal extension number” are displayed, and the customer inputs values corresponding to these display input fields. The “save” icon is operated for each input for each terminal, and the input information is stored in the device setting database 9 by the operation of this “save” icon. In addition, when the “save” icon is operated, the “terminal 1”, “terminal 2”, or “terminal 3” icon for the terminal for which input has been completed in the setting item display portion 21 has already been input. Inverted display is made to represent.

  For example, when the input information for the input screens shown in FIGS. 9 to 11 is applied, the following is automatically generated as a setting file for the telephone terminal by the process of step S111. That is, as setting information relating to the network (NW) of the telephone terminal 1, “IP address of the telephone terminal 1” is “192.168.1.110”, and “IP address of the IP-PBX main body” is “192.168 .. 1. Setting file relating to “telephone terminal 1” including “1.100” and “extension number of telephone terminal 1” “200001” and setting information relating to the network (NW) of telephone terminal 2 as “IP address of telephone terminal 2” “Phone” including “Address” including “192.168.1.111”, “IP address of IP-PBX main body” as “192.168.1.100”, and “Extension number of telephone terminal 2” as “200002” As the setting file related to the terminal 2 and the setting information related to the network (NW) of the telephone terminal 3, the “IP address of the telephone terminal 1” is “192.168.1.1. 2 ”,“ IP address of IP-PBX main body ”is“ 192.168.1.100 ”, and the extension number of“ telephone terminal 3 ”is“ 2100001 ”. Generated.

(A-3) Effect of Embodiment According to the above embodiment, the configuration of the exchange system to be purchased when the customer uses the customer PC 10 to order and purchase the exchange system with the Web order system 1 via the Internet. In accordance with the above, the necessary setting information is inputted and the setting file is automatically generated so that the customer can download the setting file to the customer PC 10. It is possible to immediately use the delivered exchange system simply by inputting the downloaded setting file into a predetermined element of the exchange system.

(B) Other Embodiments In the above-described embodiment, the case where the orderable product is an exchange system has been described. However, the present invention is not limited to this, and information is set in all or some of the components. The present invention can be applied to other products as long as there is a device that needs to be performed.

  Further, in the above embodiment, the configuration in which the customer downloads the automatically generated setting file and inputs it into the product has been described. However, when the product is manufactured or shipped, this setting file is set, and the set product is set. You may make it ship to a customer.

  Furthermore, in the above-described embodiment, the Web order system in which the customer performs all input operations has been applied. However, the technical idea of the present invention can also be applied when using an order call center system. Can do. For example, the customer may be allowed to input setting information related to the ordered product according to the voice guidance. Further, for example, a call center operator automatically generates a setting file by inputting setting information heard from a customer in a display input field of an input screen (see FIGS. 6 to 11) displayed on his operator terminal. May be.

It is a block diagram which shows the functional structure of the web ordering system which concerns on embodiment. It is explanatory drawing which shows the structure of the order management database in embodiment. It is explanatory drawing which shows the structure of the customer management database in embodiment. It is explanatory drawing which shows the structure of the merchandise information database in embodiment. It is a flowchart which shows the outline | summary of operation | movement of the web ordering system which concerns on embodiment. It is explanatory drawing which shows the example (the 1) of input screen of the apparatus setting information in embodiment. It is explanatory drawing which shows the example (2) of the input screen of the apparatus setting information in embodiment. It is explanatory drawing which shows the example (the 3) of input screen of the apparatus setting information in embodiment. It is explanatory drawing which shows the example (the 4) of input screens of the apparatus setting information in embodiment. It is explanatory drawing which shows the example of an input screen of the apparatus setting information in the embodiment (the 5). It is explanatory drawing which shows the example (the 6) of input screen of the apparatus setting information in embodiment.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Web order system, 2 ... Communication part, 3 ... Web order management part, 4 ... Equipment setting information generation part, 5 ... Database management part, 6 ... Order management database, 7 ... Customer management database, 8 ... Merchandise information database, 9 ... Device setting database, 10 ... Customer PC, 11 ... Web browser, 12 ... Internet.

Claims (4)

In an order system that accepts orders via a communication network for products in which some or all of the components become operable by setting predetermined information,
An order management database for storing the data of received orders;
Order management means for receiving orders and registering order data in the order management database;
A device setting database that stores at least the configuration elements for which the setting of the predetermined information is a condition for shifting to the operable state, and necessary setting information;
Based on the stored contents of the device setting database, it is determined whether or not the constituent elements relating to the products of the order data received by the order management means and registered in the order management database need to be set with predetermined information. An ordering system, comprising: device setting information generating means that takes in information about a component that requires information setting and automatically generates setting data in a format that can be input to the component.   The order system according to claim 1, wherein the device setting information generating unit is configured to download automatically generated setting data to a terminal associated with the orderer. In an ordering method for accepting an order via a communication network for a product in which some or all of the components become operable by setting predetermined information,
An order management database for storing the data of received orders;
There is a component setting database that stores at least necessary configuration information and a component that is a condition for setting the predetermined information to the operable state,
The order management means accepts the order and registers the order data in the order management database.
The device setting information generating means stores the contents stored in the device setting database as to whether or not the constituent elements related to the product of the order data received by the order management means and registered in the order management database require setting of predetermined information. An ordering method comprising: taking information on a component that needs to be set based on the predetermined information, and automatically generating setting data in a format that can be input to the component. A computer that constructs an order system for receiving an order via a communication network for a product in which some or all of the components are in an operable state by setting predetermined information.
An order management database for storing the data of received orders;
Order management means for receiving orders and registering order data in the order management database;
A device setting database that stores at least the configuration elements for which the setting of the predetermined information is a condition for shifting to the operable state, and necessary setting information;
Based on the stored contents of the device setting database, it is determined whether or not the constituent elements relating to the products of the order data received by the order management means and registered in the order management database need to be set with predetermined information. An ordering program that functions as a device setting information generation unit that automatically captures setting data in a format that can be input into the above-described components by fetching information for components that require information settings.

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