KR20100115623A - Method of processing an order and terminal thereof - Google Patents

Abstract

PURPOSE: A method of processing an order and a terminal thereof are provided to efficiently process an order processing work between a retail dealer and a wholesale dealer. CONSTITUTION: A controller(730) requests an order processing service from a service providing server, and receives a receptor related information from the service providing server. The controller controls a communication unit(710) to transmit the receptor and transmitter order information to the service providing server through a user input unit(720). The controller controls an image processing unit(740) and a display unit(750) to process and output the receptor related information.

Description

How to process an order and a terminal performing the same {METHOD OF PROCESSING AN ORDER AND TERMINAL THEREOF}

The present invention relates to an order processing method and a terminal for performing the same. Accurate information delivery and prompt order processing To be done Order processing between wholesalers and retailers It relates to an order processing method for more efficiently processing and a terminal performing the same.

In general, orders from existing retailers It is made through voice by calling a related company (wholesaler) through a regular telephone. In this case, a problem may arise in that the order is incorrectly delivered due to a communication error with a related company. Furthermore, in case of a large number of related companies, a lot of time is required for processing an order.

On the other hand, as a wholesaler who collects and arranges orders coming from various retailers and is responsible for delivery, a separate manual work for management is indispensable, and the inconvenience of having to manage orders in paper form is inherent.

Accordingly, it is an object of the present invention to provide accurate information delivery and prompt order processing. To make it happen, It is possible to handle orders between wholesalers and retailers, which have been frequently performed by telephone. To make it more efficient.

An order processing method according to an aspect of the present invention comprises the steps of: registering information related to the destination to the service providing server through the destination terminal; Requesting an order processing service from the service providing server through a client terminal; Receiving and outputting, by the client terminal, the client related information from the service providing server; Inputting the ordering party selected from the order-related information and ordering information through the ordering terminal; And transmitting, by the service providing server, the ordering information and the ordering information to the selected ordering destination.

In the order processing method, the order processing service may be requested and / or the selected destination and the ordering information may be input through a touch screen and / or a key button of the ordering terminal.

The order processing method may further include transmitting , to the service providing server, the delivery related information input through the receiving terminal of the selected recipient; and the receiving terminal receiving the delivery related information from the service providing server. The method may further include outputting.

In the order processing method, the order related information may be registered or the delivery related information may be input through a touch screen and / or a key button of the destination terminal.

In the order processing method, the order related information or the delivery related information may be output on the touch screen of the ordering terminal.

In the order processing method, the ordering information and the ordering information may be output on the touch screen of the ordering terminal.

In the order processing method, the order-related information may include at least one of a name of an order, an item list, and a price.

In the order processing method, the ordering information may include at least one of an order item and an order quantity.

In the order processing method, the delivery-related information may include at least one of the order history confirmation and the delivery schedule.

In the order processing method, when requesting a call connection with a counterpart through the client terminal or the client terminal of the selected client, the service providing server is connected between the client terminal and the client terminal of the selected client. The method may further include connecting the call.

The order processing method may further include transmitting, to the service providing server, delivery confirmation information indicating that the order item has been received, input through the ordering terminal; And receiving and outputting the delivery confirmation information received from the service providing server at the destination terminal of the selected destination.

In the order processing method, when the preset time is reached, the service providing server may transmit the ordering information and the previously entered ordering information to the selected ordering destination.

The order processing method may further include transmitting, by the service providing server, an advertisement related to the ordering information to the ordering terminal.

The order processing method may further include transmitting, by the service providing server, an electronic tax invoice to the client terminal and / or the client terminal.

In the order processing method, the client terminal and / or the client terminal may be a VoIP terminal and / or a mobile terminal.

A terminal for performing order processing according to another aspect of the present invention, the terminal comprising: an image processing unit for processing an image; A display unit displaying the image; A user input unit for receiving information from a user; Communication unit for performing communication with the service providing server; Requesting an order processing service from the service providing server to receive order related information from the service providing server, and controlling the communication unit to transmit the selected destination and order information inputted through the user input unit to the service providing server, And a controller configured to control the image processor and the display to process and output the destination-related information.

In the terminal performing the order processing, the user input unit may be in the form of a touch panel or a touch screen.

In the terminal performing the order processing, the terminal performing the order processing may be a VoIP terminal and / or a mobile terminal.

According to the invention, Accurate information delivery and prompt order processing To be done Order processing between wholesalers and retailers It can be processed more efficiently, and can provide an integrated order processing environment such as integrated order processing and history management between the client and the client.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In order to clearly describe the present invention, parts irrelevant to the description are omitted, and like reference numerals designate like elements throughout the specification.

1 is a view showing a schematic configuration of an order processing method according to an embodiment of the present invention.

An orderer is an entity that orders goods to be sent, and an orderer is an entity that receives an order and provides goods accordingly. Generally, the quantity of goods traded between the client and the client is large, but the present invention is not limited thereto. Therefore, the present invention can be applied even when the quantity of goods traded between the client and the client is small. According to an embodiment, the client may be a retailer (ex: a restaurant), and the client may be a wholesaler (ex: a producer).

According to the order processing method according to an embodiment of the present invention, the ordering unit and the ordering unit may perform order processing by inputting information related to the ordering order. To this end, a touch screen-based user interface (UI) is provided, and the service providing server 100 integrates and manages and transmits data related to order processing.

Specifically, the client and the client can perform order or order processing using 1) VoIP-based Internet phones 200 and 300, 2) mobile terminals 210 and 310, and 3) PCs 250 and 350. have.

When ordering or receiving orders using VoIP-based Internet phones 200 and 300, accurate information delivery and rapid order processing are possible. Ordering or receiving processing is performed based on the input information instead of voice, so that the order information can be delivered more accurately. In addition, since the Internet phones 200 and 300 do not require a booting operation like the PCs 250 and 350, a rapid order processing is possible. Furthermore, if the voice call connection with the other party fails as before, there is no need to retry the call to process the order.

In the case of using the mobile terminals 210 and 310, mobility may be overcome to overcome space limitations. Therefore, even if the user leaves the ordering or receiving destination, ordering or receiving processing is possible. Other advantages are similar to those of the Internet phones 200 and 300. However, the mobile terminals 210 and 310 have a higher use price than the Internet phones 200 and 300 and the PCs 250 and 350.

In the case of using the PCs 250 and 350, it is possible to receive a powerful multimedia system compared to the Internet phones 200 and 300 and the mobile terminals 210 and 310. This is because the PCs 250 and 350 are superior to the Internet phones 200 and 300 and the mobile terminals 210 and 310 in terms of screen size, resolution, and image quality. However, in order to use the PCs 250 and 350, a booting process is required, and thus there is a weak point in terms of speed.

In this case, each of the VoIP-based Internet phones 200 and 300, the mobile terminals 210 and 310, and the PCs 250 and 350 may communicate with the service providing server 100 to transmit and receive information related to the order. The Internet phones 200 and 300 may be linked with the PCs 250 and 350.

Hereinafter, a case where an order processing service is provided by using VoIP-based Internet phones 200 and 300 (hereinafter, also referred to as a client terminal and a client terminal) will be described.

The service providing server 100 may provide an order processing service according to an embodiment of the present invention, and integrate and manage and transmit data related to the order processing service.

Specifically, the service providing server 100 Contractor registered by Contract Terminal 300 You can save the relevant information. The order-related information may include at least one of a name of an order, an item list, and a price.

When the service providing server 100 receives an order processing service request from the ordering terminal 200, the service providing server 100 is stored in advance. The owner-related information may be transmitted to the client terminal 200.

Thereafter, the service providing server 100 receives, from the client terminal 200, the client and the ordering information selected from the client-related information. The ordering information and the ordering information may be transmitted to the selected recipient. In this case, the ordering information may include at least one of an order item and an order quantity.

In addition, the service providing server 100 may receive the delivery-related information from the client terminal 300, and transmit it to the client terminal 200. The delivery-related information may include at least one of order confirmation and delivery schedule.

The client terminal 200 is connected to the service providing server 100. You can request an order processing service. In this case, the client terminal 200 is registered in the service provider server 100 The relevant information can be received and output.

Subsequently, when a user inputs the selected recipient and ordering information among the owner-related information through the owner terminal 200, the owner terminal 200 may transmit it to the service providing server 100.

In addition, the client terminal 200 may output the delivery related information received from the service providing server 100.

On the other hand, the orderer requests the order processing service and / or the selected orderer and the orderer through the touch screen and / or key button of the orderer terminal 200. You can enter information. In addition, the ordering terminal 200 may output the order related information or the delivery related information on the screen of the ordering terminal 200.

The client terminal 300 may register the client related information with the service providing server 100.

In addition, the client terminal 300 may receive the ordering information and the ordering information from the service providing server 100.

Thereafter, when the user inputs delivery related information through the destination terminal 300, the destination terminal 300 may transmit it to the service providing server 100.

On the other hand, the recipient through the touch screen and / or key button of the destination terminal 300, It is possible to register information related to the recipient and / or to enter information related to the delivery. Also, The ordering terminal 300 may output the ordering information and the ordering information on the screen of the receiving terminal 300.

Meanwhile, the client terminal 200 and the client terminal 300 may be linked to each other via a local area network (LAN) network with the PCs 250 and 350 and the local server located at the client or client.

Thus, according to the order processing method according to an embodiment of the present invention, unlike the conventional order processing through a voice call, it is possible to perform order processing simply and simply by entering the order information. In addition, since the order processing is performed through the input of the information through the VoIP-based Internet phone rather than the voice call through the general telephone, accurate information delivery and rapid order processing can be made. Furthermore, an integrated order processing environment such as integrated order processing and history management between the client and the client can be provided to the user.

2 is a diagram illustrating an order processing process according to an embodiment of the present invention.

In FIG. 2, it is assumed that only two recipients (that is, A and B recipients) are registered in the service providing server 100 for convenience of description.

The A contractor who wants to receive the goods registers the A contractor related information in the service providing server 100 through the A contractor VoIP terminal 400 (S201). In addition, the B contractor who wants to receive the goods registers the B contractor-related information in the service providing server 100 through the B contractor VoIP terminal 500 (S201). Specifically, the A recipient and the B recipient are related to the recipient through the touch screen and / or key button of the recipient terminal. You can register the information. In this case, the order-related information may include at least one of a name of the recipient, an item list, and a price.

If you want to order something, The order processing service is requested through the client VoIP terminal 200 (S202). In detail, the orderer may request an order processing service through the touch screen and / or key button of the ordering terminal 200. When the order processing service is requested, the service providing server 100 provides registered order related information to the ordering VoIP terminal 200 (S203). For example, the information related to the contractor registered in FIG. 2 is the information related to the A contractor and the information related to the B contractor.

The client VoIP terminal 200 is provided from the service providing server 100. The received destination information is output (S204). Specifically, the client VoIP terminal 200, The received recipient-related information may be output on the screen of the client VoIP terminal 200.

The orderer inputs the selected orderer and the ordering information through the orderer VoIP terminal 200 (S205). The ordering information may include at least one of an order item and an order quantity. in this case, The orderer may input the selected orderer and the ordering information through the touch screen and / or key button of the orderer VoIP terminal 200. For example, the orderer may select a specific item of the A contractor by referring to the orderer-related information displayed on the screen, and input information about the ordered item and the order quantity. Owner The VoIP terminal 200 transmits the selected recipient and ordering information to the service providing server 100 (S206).

The service providing server 100 transmits the ordering information and the ordering information to the selected ordering destination (S207). The selected VoIP terminal 400 of the A recipient is transferred from the service providing server 100. The received ordering information and the ordering information are output (S208). Specifically, A recipient VoIP The terminal 400 may output the ordering information and the ordering information on the screen of the A recipient VoIP terminal 400.

The A contractor inputs the delivery related information through the A contractor VoIP terminal 400 (S209). Specifically, delivery related information may be input through the touch screen and / or key button of the A recipient VoIP terminal 400. The delivery-related information may include at least one of order confirmation and delivery schedule. In this case, A recipient VoIP The terminal 400 transmits the input delivery related information to the service providing server 100 (S210). On the other hand, the service providing server 100 received from the A recipient VoIP terminal 400 The delivery related information is transmitted to the client VoIP terminal 200 (S211).

In this case, the client VoIP terminal 200 outputs delivery related information (S212). Specifically, the client VoIP terminal 200 may output delivery related information on the screen of the client VoIP terminal 200. Thus, the order processing process according to an embodiment of the present invention ends.

3 is according to another embodiment of the present invention A diagram illustrating an order processing process.

The orderer can select the ordering place and the ordered item when placing an order. For example, you can select and order a item sold by A vendor. 3 shows the case The process is shown. In the following, the description of the aforementioned contents is omitted .

When the order related information is output on the screen of the client VoIP terminal 200, The orderer checks the order list (S301). In this case, the client selects whether or not to place an order to an existing customer (S302). Specifically, the client is the customer. It is possible to select whether to place an order to an existing customer through the touch screen and / or key button of the terminal 200.

If it is not a case of placing an order to an existing account (S302-N), the client is required to place the order VoIP to select a new order. The recipient is searched through the screen of the terminal 200 (S303). On the other hand, when placing an order to an existing account (S302-Y), The client VoIP terminal 200 outputs existing account related information (S304).

The client is the owner VoIP Selecting an order destination through the terminal 200 (S305), The registered product of the selected recipient is inquired (S306). In this case, the orderer inputs the ordered item and the ordered quantity to the ordering VoIP terminal 200 (S307). On the other hand, in the step S305 to S307, the client can search or input information through the touch screen and / or key button of the client VoIP terminal 200.

The orderer determines whether to output the order details in document (S308). When the order details are to be output in the document (S308-Y), the orderer outputs the order details in the document by using the client VoIP terminal 200 (S309). Specifically, a document may be output through an electronic device (eg, a printer, etc.) interworking with the client VoIP terminal 200.

If you do not want to print the order history (S308-N), The client VoIP terminal 200 stores the order details (S310). In this case, the orderer may inquire and manage the order history through the orderer VoIP terminal 200.

4 is another embodiment of the present invention. A diagram illustrating an order processing process.

The orderer can predetermine the specific goods of the specific contractor (this is called a consolidated order). For example, it is possible to pre-specify the goods b and c sold by the B contractor, and to order the designated goods of the designated contractor whenever desired. In this case, the orderer can quickly and conveniently process the ordering process that is repeatedly repeated in the same customer. 4 shows the case The process is shown. In the following description will be omitted for the above-mentioned content.

The client is the owner The VoIP terminal 200 designates the order and the item which are the target of the integrated order (S401).

After that, the client The integrated order is selected through the touch screen and / or key button of the VoIP terminal 200 (S402). In this case, the client The item list output on the screen of the VoIP terminal 200 is checked (S403).

The client selects whether to change the recipient (S404). Specifically, the client may select whether to change the client's destination through the touch screen and / or key button of the client VoIP terminal 200.

If changing the destination (S404-Y), the client selects the item to designate a new destination through the owner VoIP terminal 200 (S405). Thereafter, the client selects a new client through the client VoIP terminal 200 (S406). On the other hand, if the order is not changed (S404-N), the flow advances to step S407.

The client is the owner Order by inputting the order quantity for each item through the VoIP terminal 200 (S407).

Thereafter, the orderer determines whether to output the order details in the document (S408). If the user wants to print out the order history (S408-Y), the orderer to the client VoIP terminal 200 Output the order history using the document (S409). Specifically, a document may be output through an electronic device (eg, a printer, etc.) interworking with the client VoIP terminal 200. If it is not the case that you want to print the order history (S408-N), The client VoIP terminal 200 stores the order details (S410).

On the other hand, in steps S405 to S408, the client may search or input information through the touch screen and / or key button of the client VoIP terminal 200.

5 is a diagram illustrating an order processing process through a touch screen of a terminal according to a specific embodiment of the present invention.

510 to 540 illustrate a touch screen provided on the top of the client VoIP terminal 200.

The client selects a desired menu on the touch screen of the client VoIP terminal 200 using a finger or a pointing device. For example, if an order is to be ordered, the client clicks on “1. Order Related” (510).

When the client selects "1. Order related", the client VoIP terminal 200 requests the order processing service from the service providing server 100. When the service providing server 100 receives a request for an order processing service, the service providing server 100 transmits information related to an order holder registered in the ordering VoIP terminal 200.

In this case, On the touch screen of the VoIP terminal 200 Information related to the order is output. Specifically, Registered order and item information may be displayed on the screen (520).

The orderer selects a specific orderer and a specific item to be selected on the touch screen of the client VoIP terminal 200. For example, the orderer may select by clicking item a3 of the A contractor and item c1 of the C contractor (520).

After that, the client Order quantity for each item is input through the VoIP terminal 200. In detail, an order quantity for each item may be input by clicking a number displayed on the touch screen (530).

When the selected orderer and the ordering information are input, the orderer completes the ordering through the orderer VoIP terminal 200. For example, in FIG. 5A, the order may be completed by clicking "yes". At the same time as the completion of the order, the selected ordering party and the ordering information are transmitted to the service providing server 100, and the service providing server 100 transmits the ordering information and the ordering information to the selected ordering destination.

In FIG. 5, the selected destination and ordering information are input through the touch screen. However, according to another specific embodiment, the selected destination and ordering information may be input using a key button provided in the ordering VoIP terminal 200.

6 is a diagram illustrating an embodiment of an additional service provided according to the present invention.

At the contractor, the tax invoice for the sales may be automatically issued through the contractor VoIP terminal 300.

The orderer requests the electronic tax invoice issuance service through the destination VoIP terminal 300 (S601). In detail, the orderer may request a service for issuing an electronic tax invoice through a touch screen and / or a key button of the destination VoIP terminal 300.

When the service providing server 100 receives the electronic tax invoice issuing service request, the service providing server 100 transmits the electronic tax invoice input form to the destination VoIP terminal 300 (S602). In this case, the destination VoIP terminal 300 outputs the received electronic tax invoice form on the screen.

The recipient VoIP terminal 300 inputs predetermined information into the electronic tax invoice input form and transmits it to the service providing server 100 to apply for issuance of the electronic tax invoice (S603). Specifically, predetermined information may be input through the touch screen and / or key button of the destination VoIP terminal 300.

The service providing server 100 stores the electronic tax invoice application information (S604). In addition, the service providing server 100 requests confirmation of the electronic tax invoice from the client VoIP terminal 200 (S605).

The client confirms issuance of the electronic tax invoice through the client VoIP terminal 200 (S606). Specifically, the client can confirm issuance of the electronic tax invoice through the touch screen and / or key button of the client VoIP terminal 200.

In this case, the client VoIP terminal 200 transmits issuance confirmation information of the electronic tax invoice to the service providing server 100, and the service providing server 100 stores the electronic tax invoice confirmation information (S607).

The service providing server 100 transmits the information indicating that the issuance of the electronic tax invoice is completed to the recipient VoIP terminal 300 (S608).

Subsequently, when the receiver VoIP terminal 300 and the client VoIP terminal 200 are required, the electronic tax invoice may be inquired or printed (S609 and S609 ').

Meanwhile, when issuing, inquiring and printing the electronic tax invoice, the service providing server 100 may authenticate that the user is a legitimate user through an authorized certificate.

7 is a diagram illustrating a configuration of a terminal performing order processing according to an embodiment of the present invention.

Terminal 700 performing the order processing according to an embodiment of the present invention may be a VoIP terminal or a mobile terminal, the communication unit 710, the user input unit 720, the control unit 730, the image processing unit 740 and The display unit 750 may be included.

The communication unit 710 may communicate with the service providing server 100.

The user input unit 720 may receive information from a user. In this case, the user input unit 720 may be implemented in the form of a touch panel or a touch screen.

The control unit 730 may control the communication unit 710 to request the order processing service from the service providing server 100 and to receive the order related information from the service providing server 100 in response thereto.

In this case, the controller 730 may control the image processor 740 and the display 750 to process and output the received destination information.

In addition, the controller 730 may control the communication unit 710 to transmit the selected recipient and ordering information input through the user input unit 720 to the service providing server 100.

The image processor 740 processes the image and outputs the processed image to the display unit 750.

The display 750 may display an image. The display unit 750 may be implemented as a liquid crystal display (LCD), an organic light emitting diode (OLED), a plasma display panel (PDP), or the like.

Although some embodiments of the invention have been shown and described, it will be apparent to those skilled in the art that modifications may be made to the embodiment without departing from the spirit or spirit of the invention. . It is intended that the scope of the invention be defined by the claims appended hereto and their equivalents.

1 is a view showing a schematic configuration of an order processing method according to an embodiment of the present invention.

2 is a diagram illustrating an order processing process according to an embodiment of the present invention.

3 is according to another embodiment of the present invention A diagram illustrating the order processing process.

4 is another embodiment of the present invention. A diagram illustrating the order processing process.

5 is a diagram illustrating an order processing process through a touch screen of a terminal according to a specific embodiment of the present invention.

6 is a diagram illustrating one embodiment of an additional service provided according to the present invention;

7 is a diagram illustrating a configuration of a terminal performing order processing according to an embodiment of the present invention.

<Description of Symbols for Main Parts of Drawings>

100: service providing server 　　　　　　　　　　　　　　 200: VoIP terminal

300: VoIP terminal 210: mobile terminal

310: mobile terminal 700: terminal

710: communication unit 720: user input unit

730: control unit 740: image processing unit

750: display unit

Claims (18)

In the order processing method, Registering order related information with the service providing server through the destination terminal; Requesting an order processing service from the service providing server through a client terminal; Receiving and outputting, by the client terminal, the client related information from the service providing server; Inputting the ordering party selected from the order-related information and ordering information through the ordering terminal; And And sending, by the service providing server, the ordering information and the ordering information to the selected ordering destination. The method of claim 1, Requesting the order processing service and / or inputting the selected ordering party and the ordering information through the touch screen and / or key button of the ordering terminal How to process your order. The method of claim 1 , Transmitting, to the service providing server, delivery related information input through the recipient terminal of the selected recipient; Wow And receiving and outputting the delivery related information from the service providing server by the client terminal. How to process your order. The method according to claim 1 or 3, And registering the order related information or inputting the delivery related information through the touch screen and / or key button of the destination terminal. The method according to claim 1 or 3, Outputting the order related information or the delivery related information on the touch screen of the ordering terminal; How to process your order. The method of claim 1, Outputting the ordering information and the ordering information on a touch screen of the ordering terminal; How to process your order. The method of claim 1, The order-related information includes at least one of a name of the owner, a list of items and a price. The method of claim 1, The ordering information may include at least one of an order item and an order quantity. How to process your order. The method of claim 3, The delivery-related information, at least one of the order history confirmation and the delivery schedule method. The method of claim 1, Requesting a call connection with the other party through the client terminal or the client terminal of the selected client, the service providing server connecting a call between the client terminal and the client terminal of the selected client; More containing How to process your order. The method of claim 3, Transmitting, to the service providing server, delivery confirmation information indicating that the order item has been received through the ordering terminal; And And receiving and outputting the delivery confirmation information received from the service providing server at the destination terminal of the selected destination. The method of claim 1, And the service providing server transmits the ordering information and the previously entered ordering information to the selected ordering time when the preset time comes. The method of claim 1, The service providing server further comprises the step of transmitting an advertisement associated with the ordering information to the ordering terminal. The method of claim 1, And transmitting, by the service providing server, an electronic tax invoice to the client terminal and / or the client terminal. The method of claim 1, The ordering terminal and / or the receiving terminal is a VoIP terminal and / or a mobile terminal. In the terminal performing the order processing, An image processor which processes an image; A display unit displaying the image; A user input unit for receiving information from a user; Communication unit for performing communication with the service providing server; Requesting an order processing service from the service providing server to receive order related information from the service providing server, and controlling the communication unit to transmit the selected destination and order information inputted through the user input unit to the service providing server, And a controller configured to control the image processor and the display to process and output the destination-related information. The method of claim 16, The user input unit is a terminal for performing order processing in the form of a touch panel or a touch screen. The method of claim 16, The terminal which performs the order processing is a terminal which performs order processing which is a VoIP terminal and / or a mobile terminal.

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