JP2010044714A - Business management system and business management method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To allow a worker to report that he or she is carrying out operations to third persons around or the like by use of a small communication terminal such as cellular phone, and to easily manage working hours or the like of the worker from a remote place. <P>SOLUTION: The system includes: a small communication terminal 4 carried by an employee 3 who is engaged in the operation using the communication terminal 4; an operation management server 5, to which the communication terminal 4 is connectable through a communication network, and which manages the operation associated with the employee 3; and an information output device 6 disposed near the employee 3. The operation management server 5 includes a performance control information transmitting means 10 which transmits, upon receipt of a connection request from the communication terminal 4, performance control information of the information output device 6 to the communication terminal 4. The communication terminal 4 includes an operation information output instruction means which transmits the received performance control information to the information output device 6 to output information showing the state of the operation associated with the employee 3. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a communication terminal carried by an employee engaged in a business using a small communication terminal, a business management server capable of connecting the communication terminal via a communication network, and managing the business in charge of the employee, , A business management system and a business management method. Here, the “small communication terminal” in this specification refers to a communication terminal such as a mobile phone, PDA, or PHS that can be easily used and carried by a user with one hand, and an input / output device is connected to the small communication terminal. Does not include equipment or laptop.

  In recent years, with the downsizing and weight reduction of notebook PCs, the improvement in performance and functionality of portable information terminals such as mobile phones, and the speeding up of wireless data communication, the same communication services as at home and work are used even when away from home or on the move. So-called “mobile computing” has become widespread.

  When business operators such as companies use this mobile computing for business, the problem of sideline countermeasures during business has been pointed out. For example, when a maintenance worker of a company maintains its own system or OA equipment in a situation where it can be seen by customers or non-customers such as storefronts of customers' stores, public institutions, customer company reception desks, etc. Whether the business is performed using the terminal (public) or the communication terminal is used privately during the business, it cannot be determined from the surrounding people, which may affect the credit of the business. It is a problem. Even if the maintenance worker uses the communication terminal to access the maintenance support system at the head office from the site, check the operation manual and parts inventory status, etc., and complete the work accurately in the shortest possible time, You may be misunderstood as a private phone call or email.

  To solve this problem, access the head office system using a laptop computer with a communication function such as an expansion card instead of a small communication terminal such as a mobile phone, and clarify that it is for public use. It is also possible. However, as mentioned above, using a personal computer only for counterfeiting is a measure that goes against the times, even though the current mobile information terminals with advanced functions can be used for processing. I don't get it. For this reason, there is a demand for a measure that can efficiently carry out business using a portable information terminal while taking into account a measure against a blind spot.

  In this regard, for example, the techniques proposed in the following Patent Documents 1 and 2 are helpful. In these patent documents, an input device such as a keyboard is connected to a mobile phone by infrared communication or a cable, and information inputted from the input device is recorded in a memory of the mobile phone (Patent Document 1), or the calculation result is recorded. Displaying on a mobile phone display (Patent Document 2) is disclosed. By using such a mobile phone, it is possible to prevent misunderstandings around the operator when the worker performs work.

JP 11-215551 A JP 2001-217950 A

  However, since the techniques disclosed in Patent Documents 1 and 2 described above connect a data input device to a portable information terminal separately, portability and work efficiency in a narrow place are reduced. In particular, Patent Document 1 exemplifies a personal computer as a data input device, and the same problem as in the case of using the above-described notebook personal computer occurs.

  Further, from the viewpoint of labor management of workers, it is preferable to remotely manage the time required for the work on site in addition to the round-trip time to the site and the work contents (results). Even in this case, it is more preferable in terms of work efficiency and labor management load to link with the above-mentioned bystander measures than to simply report the start and end of work from the site to the head office or the like with a mobile phone or the like.

  The present invention has been made in view of the circumstances as described above, and the purpose of the present invention is to make it easy for surrounding third parties to perform work using a small communication terminal such as a mobile phone. It is to provide a business management system and a business management method that can be clearly communicated and can easily perform remote management of the work time of the worker.

In order to achieve the above object, the business management system according to the present invention includes a communication terminal carried by an employee engaged in a business using a small communication terminal, the communication terminal being connectable via a communication network, and A business management server that manages the work in charge of the employee; and an information output device that can be connected to the communication terminal and is arranged in the vicinity of the employee.
The business management server includes operation control information transmitting means for transmitting operation control information of the information output device to the communication terminal when a connection request is received from the communication terminal.
The communication terminal includes work information output instruction means for sending the received operation control information to the information output device and outputting information indicating the status of the work in charge of the employee.

The business management system according to another aspect of the present invention includes a communication terminal carried by an employee engaged in a business using a small communication terminal, the communication terminal being connectable via a communication network, and an employee. And a business management server that manages the business in charge of employees.
An information output device arranged in the vicinity of the employee is connected to the small communication terminal.
The business management server includes operation control information transmitting means for transmitting operation control information of the information output device to the communication terminal when a connection request is received from the communication terminal.
The communication terminal includes work information output instruction means for sending the received operation control information to the information output device and outputting information indicating the status of the work in charge of the employee.

Furthermore, the business management method according to another aspect of the present invention provides a communication terminal carried by an employee engaged in a business using a small communication terminal, the communication terminal being connectable via a communication network, and an employee. It is executed by a business management system that includes a business management server that manages the work assigned to a worker.
An information output device arranged in the vicinity of the employee is connected to the small communication terminal.
When the business management server receives a connection request from a communication terminal, the operation management server transmits operation control information of the information output device to the communication terminal.
The small communication terminal sends the received operation control information to the information output device.
The information output device outputs information indicating the status of the work in charge of the employee according to the received operation control information.

The business management system according to the present invention is capable of connecting a communication terminal carried by an employee engaged in a business using a small communication terminal and the communication terminal via a communication network, and managing the business in charge of the employee. A business management server, and an information output device that can be connected to a communication terminal and is arranged in the vicinity of the employee.
The business management server includes operation control information transmitting means for transmitting operation control information of the information output device to the communication terminal when a connection request is received from the communication terminal.
The communication terminal includes work information output instruction means for sending the received operation control information to the information output device and outputting information indicating the status of the work in charge of the employee.

  In this system, when an employee sends a connection start request to a business management server from a small communication terminal such as a mobile phone at a work site, the operation control information of the information output device is established after the business management server establishes the connection. Is transmitted to the communication terminal. This operation control information includes an instruction to start the operation of the information output device, the type of information to be displayed and the display form (text, image, sound, etc.), the time for which the display is continued, the end time, and the like.

  The small communication terminal transmits a signal instructing an information display operation according to the received operation control information to the information output device by wire / wireless. This information output device can also be used as a name tag attached to the chest of an employee, a badge attached to a hat, a company name badge attached to the back of work clothes, or a message board or partition wall placed on the site. When this information output device receives the instruction signal, the status of the employee's work such as light, voice, text, etc., indicating that the small communication terminal is connected to the business management server, that is, that it is working. Is output visually and / or audibly.

  According to this system, it is possible to notify the third party, including employees around the site and customers, the status of the employee's work in charge. It will be possible to identify clearly. Further, since the connection to the business management server and the counter measure are linked, it is possible to perform employee labor management, work time data collection, and the like without reducing work efficiency. In addition, when multiple employees work in the field, it is possible to visualize whether the other party is connected to the server, so that necessary information can be exchanged smoothly, and duplication of information collection can be prevented in advance. Work efficiency can be further improved. In addition, by standardizing and displaying the display method of information output devices, the use of small communication terminals for public use (business) will be obvious to those around you, leading to improved internal discipline and motivation, The spread of mobile computing can be promoted.

  On the other hand, when the employee wants to complete or interrupt the work, a communication disconnection request is transmitted from the small communication terminal to the business management server. This business management server sends output end instruction information as operation control information to the communication terminal and disconnects communication. Upon receiving this output end instruction information, the communication terminal sends an output end instruction signal to the information output device to stop the output operation.

  With this system, even when the information output operation is terminated, the communication between the small communication terminal and the business management server can be linked without any special operation.

  In the system of the present invention, when the communication terminal and the business management server are connected, the business management server transmits an operation permission signal of the information output device as the operation control information, and the small communication terminal receives the received operation. An instruction signal for an information display operation may be sent to the information output device based on the permission signal. Furthermore, when the communication terminal and the business management server are disconnected from each other, the system of the present invention transmits a communication disconnection request from the small communication terminal to the business management server without waiting for operation control information from the server. The communication terminal may transmit a termination instruction signal to the information output device when the communication terminal detects a disconnection without sending a termination instruction signal from the information output device to the information output device or receiving operation control information from the business management server. In addition, the system of the present invention may end the operation of the information output device by sending an operation end signal of the information output device when the employee performs a power-off operation of the communication terminal.

  Furthermore, in the system according to the present invention, the business management server may further include a business management table in charge and an authentication unit. The above-mentioned work management table stores authentication information including work handled by multiple employees, identification information of each employee (such as employee number), and identification information (such as manufacturing number) of small communication terminals used by employees. To do. When the authentication unit obtains authentication information from the employee's small communication terminal and receives a connection request, the authentication unit compares the information in the assigned task management table and determines the legitimacy of the assigned task of the employee. In this case, when the legitimacy of the work in charge of the employee is affirmed, the business management server transmits the operation control information of the information output device to the communication terminal.

  With this system, labor management of multiple employees can be performed appropriately. In addition, the type of information to be displayed on the information output device, the display mode, and the like can be changed in accordance with the business in charge and the attributes of the site.

  In the system of the present invention, the information output device may include an information input unit and an information transmission unit to a small communication terminal. An employee operates an information output device instead of a small communication terminal to connect the small communication terminal to the business management server or terminate the connection. With this system, for example, by attaching an information output device to an employee's work clothes, a hat, or the like, there is no need to take out and operate the communication terminal, and work efficiency can be improved.

  The best mode for carrying out the present invention will be described below with reference to the drawings. The same reference numerals in the following description and the drawings indicate the same components.

  FIG. 1 is a diagram schematically showing the configuration of a system according to an embodiment of the present invention. In this figure, a business management system denoted by reference numeral 1 includes a small communication terminal 4 such as a mobile phone, a PHS, and a smartphone carried by an employee 3 of a company 2, and the communication terminal 4 via a communication network such as a mobile phone communication network. And a business management server 5 of the company 2 that can be connected. An information output device 6 is wirelessly connected to the small communication terminal 4 via wireless interfaces 7 and 8 by infrared communication or the like. Bluetooth (registered trademark) standard, infrared communication standard, wireless USB standard, IEEE802.1 standard, etc. can be adopted for the wireless interfaces 7 and 8 and the transmission path. Further, since communication between the small communication terminal 4 and the business management server 5 can use a protocol and technology such as a well-known mobile phone communication network as they are, detailed description thereof will be omitted.

  The employee 3 carries the small communication terminal 4 and goes to an external site S such as a customer's store, and operates the small communication terminal 4 at the site S to connect to the business management server 5 to collect and report information. Do business while doing. The information output device 6 is attached to the back of the uniform of the employee 3. The information output device 6 displays information that clearly indicates that the employee 3 is performing business while communicating with the business management server 5 using the communication terminal 4.

(Schematic configuration of the business management server)
The business management server 5 is the personal information of the employee 3 (including the business in charge, the department to which he belongs, the job system, etc.), the organization information of the company 2, the responsible business, various business manuals, the approval criteria, customer information, product information, maintenance history In order to manage, etc., it is composed of one or more general-purpose computer systems installed in this company 2. When the business management server 5 receives a connection request or a communication disconnection request from the small communication terminal 4, the business management server 5 establishes or disconnects the communication with the communication terminal 4 by performing predetermined authentication. The operation control information is transmitted.

  Specifically, the business management server 5 includes an operation control information transmitting means 10 for transmitting operation control information such as an instruction signal for instructing the start or end of the information output operation of the information output device 6, and a plurality of employees. 3 in charge management table 11 storing authentication information including identification information of each employee 3 and identification information of each employee 3 and identification information of the small communication terminal 4 used by the employee, and authentication from the small communication terminal 4 of the employee 3 An authentication unit 12 is provided for determining the legitimacy of the connection request of the employee and the work in charge by collating with the information in the work management table 11 when the information is acquired and the connection request is received. The operation control information transmitting unit 10 and the authenticating unit 12 are actually computer programs installed in a storage device of a computer system, and each function described above is called and executed on a RAM by a CPU (not shown). It is what you play. The assigned job management table 11 is a certain storage area secured in the storage device.

The operation control information includes, for example, an operation start (M _S ) / end (M _E ) instruction of the information output device 6, a type of information to be displayed (type of message, etc.) and a display form (T: text, I: static Image, A: moving image, S: voice, etc.), a display time (t _C ), an end time (t _E ), and the like. The operation control information transmitting means 10 transmits the operation permission signal (A _P ) of the information output device 6 to the communication terminal 4 as the operation control information, and causes the communication terminal 4 to generate an operation start instruction signal. May be.

(Schematic configuration of small communication terminal)
Next, a schematic configuration of the small communication terminal 4 will be described with reference to FIG. As described above, since a known mobile phone can be used as the communication terminal 4, the following description will focus on the components related to the features of the present invention.

  The small communication terminal 4 includes an arithmetic processor 15 and a memory (main storage device) 16 via a communication bus 17, a storage medium (auxiliary storage device) 18 such as ROM, a power source 19 such as a rechargeable battery, input keys, An input device 20 such as a microphone and a digital camera, an output device 21 such as a display and a speaker, the wireless interface (I / F) 8, a communication interface 22, and an antenna 23 are included. A computer program for performing the functions peculiar to the present invention is stored in the program storage area 18A of the storage medium 18 in the same manner as a well-known program such as character editing or an OS (Operating System).

  The above-described computer program includes a connection request transmission unit 30 that transmits a connection / disconnection request to the business management server 5 and an operation instruction signal that can be read by the information output device 6 when the operation control information is received from the business management server 5. Business information output instructing means 31 that outputs (shows) the information indicating the status of the work in charge of the employee 3 to the information output device 6 after conversion (generation). Each means 30, 31 is an independent program, its routine, subroutine, module, etc., loaded into the work area of the memory 16 by the processor 15, and performs each function in cooperation with the OS and the hardware described above. Is.

When the operation information output instruction means 31 receives the operation permission signal (A _P ) as operation control information from the operation management server 5, the operation information output instruction means 31 instructs to start the information output operation according to a preset display operation pattern. A signal is generated and sent to the information output device 6. In this case, the display operation pattern is stored in the storage medium 18. Note that a plurality of types of instruction signals and display conditions for the information output device 6 may be stored in advance, and corresponding display signals may be extracted when the conditions are met.

  On the other hand, when the work is completed or interrupted, when the communication between the small communication terminal 4 and the business management server 5 is disconnected, the operation of the information output device 6 is also terminated in conjunction therewith. Specifically, when the communication terminal 4 (connection request transmission unit 30 and business information output instruction unit 31) requests the business management server 5 to disconnect communication, the communication terminal 4 receives the communication disconnection signal from the server 5 at the same time. After that, an instruction signal for ending the information output operation is sent to the information output device 6. When the employee 3 performs an operation to turn off the communication terminal 4, an operation end instruction signal for the information output device 6 is sent at the same time.

(Schematic configuration of information output device)
As shown in FIG. 1, the information output device 6 is disposed in the vicinity of the employee 3 such as the clothes, hats, name tags, and partition walls that partition the work area. Is output as text, image, sound, etc., and is a device having a function of notifying the employee 3 and customers or third parties existing around the site.

  In this embodiment, as shown in FIG. 1 and FIG. 3, a plurality of light emitting diodes (LEDs) 14 are arranged around a fixed message 13 that “working in a mobile phone” and during communication with the business management server 5. The central message 13 is made conspicuous by blinking or lighting these LEDs 14. The characters themselves may be blinked or an image may be displayed. Further, a speaker may be provided in the information output device 6 so that a message is notified by voice instead of or in addition to the above-described lighting and blinking of the LED 14 and characters. In this case, it is preferable to adjust the level and interval of audio output in consideration of the surrounding situation. Furthermore, the display technology employed in neon signs, LED signs, etc. can be diverted.

  In order to exhibit such an information output function, the information output device 6 has a configuration shown in FIG. That is, the information output device 6 includes the wireless interface 8, the receiving unit 35 that receives an operation instruction signal from the small communication terminal 4, and the decoding that performs unique information (address) of the information output device 6 included in the received operation instruction signal. The address decoding unit 36, the ON / OFF detection unit 37 that detects the operation start / end instruction information included in the operation instruction signal when the decoded address is its own, the LED 14, and the decoded information display command The display control part 38 which controls the display operation of LED14, and the power supply part 39 which consists of a rechargeable battery or a solar cell (solar cell) are comprised.

  In such a configuration, when the receiving unit 35 receives the output operation signal from the communication terminal 5 via the wireless interface 8, the information output device 6 collates with its own unique information (address). It is determined whether the lever signal is an instruction to the own device. When the addresses match, the ON / OFF detector 37 analyzes the ON / OFF signal included in this signal to determine the start / end of information display. If the signal is an ON signal, the display control unit 38 transmits a blinking start signal to all the LEDs 14 to blink at a predetermined interval. On the other hand, if the signal is OFF, the display control unit 38 transmits an end signal if the LED 14 is blinking, and does not transmit any signal if the LED 14 is turned off.

  In the business management system 1 configured as described above, the employee 3 operates the input device 20 of the small communication terminal 4 to transmit a connection start request to the business management server 5 via the connection request transmission means 30 or the like. Then, the authentication unit 12 of the business management server 5 displays a predetermined personal authentication screen on the output device 21 (display) of the communication terminal 4. When the employee 3 inputs an ID or password on the personal authentication screen and the personal authentication of the employee 3 by the authentication unit 12 is completed, the connection between the communication terminal 4 and the business management server 5 is established.

  Next, the operation control information transmitting unit 10 of the business management server 5 transmits the display operation control information of the information output device 6 to the communication terminal 4. When the communication terminal 4 receives this information, the work information output instruction means 31 converts it into an output operation start signal and sends it to the information output device 6 via the wireless interface 8, the transmission space, and the wireless interface 7. In the information output device 6, the address decoding unit 36 decodes this signal received by the receiving unit 35, and the ON / OFF detection unit 37 and the display control unit 38 start blinking operations of the plurality of LEDs 14. This blinking emphasizes the printing of “Working on mobile phone”. Accordingly, it is possible to notify the surroundings that the communication terminal 4 is connected to the business management server 5, that is, that the employee 3 is working using the small communication terminal 4.

  On the other hand, when the employee 3 transmits a connection termination request from the communication terminal 4 to the business management server 5, the business management server 5 transmits operation termination information of the information output device 6 to the communication terminal 4. When the communication terminal 4 receives this information, it converts it into an output operation end signal and sends it to the information output device 6 to end the blinking of the LED 14. In this way, the connection state between the communication terminal 4 and the business management server 5 can be notified to the surroundings in real time. If the employee 3 uses the small communication terminal 4 while the LED 14 is not blinking, the message 13 “working in the cell phone” on the back is inconspicuous. This helps to improve the morale of employee 3.

(Second Embodiment)
Next, the configuration of the information output device 60 according to the second embodiment of the present invention will be described with reference to FIGS. In these drawings and the following description, the same or corresponding components as those in the first embodiment are denoted by the same reference numerals, and detailed description thereof is omitted.

  The information output device 60 of this embodiment includes an input unit 61 (see FIG. 5) for inputting a request for connecting or terminating the connection of the small communication terminal 4 to the business management server 5 and the input connection request or connection termination request. It has a feature in that a transmission unit 62 that transmits to the communication terminal 4 is provided. In other words, in this embodiment, the employee 3 directly operates the input unit 61 of the information output device 60 instead of the communication terminal 4 to start connection and end connection to the business management server 5 with respect to the communication terminal 4. The request can be sent. Thus, if only the communication terminal 4 is turned on, the start / end of information display can be quickly operated even when the communication terminal 4 is not at hand or the work space is small and the communication terminal 4 is difficult to take out. .

  In order to perform such a function, the information output device 60 is converted into the input unit 61 configured by a touch panel or the like, the input control unit 63 that converts input information into a predetermined signal, as shown in FIG. An input command detection unit 64 that determines whether the request is a connection request or a connection end request based on the received signal, an address encoding unit 65 that encodes the address of the information output device 6, and a wireless interface that transmits the converted signal and the encoded address. 4 is provided to transmit to the communication terminal 4 via 4.

  Although not shown, the communication terminal 4 according to this embodiment receives a connection request or a connection end request from the information output device 60, and receives a connection request or a connection end request from the business management server 5. And the operation control information transmitted from the business management server 5 is transferred to the information output device 60. In this case, it is preferable to provide the transfer function described above in addition to the function similar to the first embodiment so that the connection request or the connection end request can be transmitted even if the communication terminal 4 is operated.

  In addition, this invention is not limited to above-described embodiment, A various deformation | transformation is possible in the range which does not impair the essence of invention.

  For example, the position, number, size and the like of attaching the information output devices 6 and 60 are not limited to the above-described embodiment. Further, a message to be displayed may be dynamically transmitted from the business management server 5 in accordance with the business in charge of the employee 3 or the characteristics of the site. In this case, a plurality of types of messages may be registered in the communication terminal 4 or the information output device 6, and the operation control information may include a message identification code.

It is the figure which showed schematically the structure of the system which concerns on one Embodiment of this invention. It is a functional block diagram which shows schematic structure of a small communication terminal. It is a figure which shows an example of an information output device equally. It is a functional block diagram which shows schematic structure of an information output device apparatus similarly. It is a functional block diagram which shows schematic structure of the information output device which concerns on the 2nd Embodiment of this invention. It is a figure which shows an example of an information output device equally.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Business management system 2 ... Company 3 ... Employee 4 ... Small portable terminal 5 ... Business management server 6 ... Information output device 7 ... Wireless interface 8 ... Wireless interface 10 ... Operation control information transmission means 11 ... Responsible business management table 12 ... Authentication means 13 ... Standard message 14 ... LED
DESCRIPTION OF SYMBOLS 15 ... Processor 16 ... Memory 17 ... Communication bus 18 ... Storage medium 18A ... Program storage area 19 ... Power supply 20 ... Input device 21 ... Output device 22 ... Communication interface 23 ... Antenna 30 ... Connection request transmission means 31 ... Business information output instruction means DESCRIPTION OF SYMBOLS 35 ... Reception part 36 ... Address decoding part 37 ... ON / OFF detection part 38 ... Display control part 39 ... Power supply part 60 ... Information output device 61 ... Input part 62 ... Input control part 63 ... Input command detection part 64 ... Address encoding part 65: Transmitter

Claims (12)

A communication terminal carried by an employee engaged in a business using a small communication terminal, a business management server that can be connected to the communication terminal via a communication network, and manages the business in charge of the employee, and a communication terminal With an information output device that can be connected and arranged in the vicinity of the employee,
The business management server includes operation control information transmitting means for transmitting operation control information of the information output device to the communication terminal when a connection request is received from the communication terminal.
A business management system comprising business information output instruction means for sending the received operation control information to the information output device and outputting information indicating the status of the employee's assigned business. The business management system according to claim 1,
The operation control information transmitting means of the business management server transmits, as operation control information, an instruction signal instructing the start or end of the information output operation of the information output device to the communication terminal,
The business information output instruction means of the small communication terminal sends a received instruction signal to an output device to start or end the information output operation of the information output device. The system of claim 1, comprising:
The operation control information transmitting means of the business management server transmits an operation permission signal of the information output device as the operation control information.
The business information output instruction means of the small communication terminal sends an instruction signal for starting the information output operation to the information output device when receiving an operation permission signal from the operation control information transmission means of the business management server. Management system. The system of claim 1, comprising:
The operation control information transmitting means of the business management server transmits an instruction signal for instructing the end of the information output operation of the information output device to the communication terminal as the operation control information when the communication disconnection request is received from the small communication terminal. Business management system. The system of claim 1, comprising:
The business management server disconnects communication with the communication terminal when a communication disconnection request is received from the small communication terminal.
The business information output instruction means of the small communication terminal sends an instruction signal to the information output device to terminate the information output operation when the communication with the business management server is disconnected. A business management system that terminates the operation of output devices. The system of claim 1, comprising:
When the small communication terminal transmits a communication disconnection request to the business management server, the business information output instruction means of the communication terminal outputs an instruction signal for causing the information output device to end the information output operation. A business management system that sends information to devices and terminates the operation of information output devices. The system of claim 1, comprising:
The business information output instructing means of the small communication terminal is a business management system for sending an operation end signal of the information output device and terminating the operation of the information output device when the employee performs a power-off operation of the communication terminal. . The system of claim 1, comprising:
The business management server
A responsible business management table that stores authentication information including business tasks of a plurality of employees and identification information of each employee and / or identification information of a small communication terminal used by the employees;
An authentication unit that obtains authentication information from an employee's small communication terminal and receives a connection request, and determines the legitimacy of the employee's work in charge by comparing with the information in the work management table described above,
The operation control information transmitting means of the business management server transmits the operation control information of the information output device to the communication terminal when authentication is affirmed. The system of claim 1, comprising:
The information output device includes an input unit for inputting a request for connecting or terminating the connection of the small communication terminal to the business management server, and a transmission unit for transmitting the input connection request or the connection termination request to the communication terminal. Prepared,
The business management system, wherein the small communication terminal transmits a connection request or a connection termination request to the business management server when receiving a connection request or a connection termination request from an information output device. The system of claim 1, comprising:
The above information output device outputs information that visually and / or audibly indicates the status of the work in charge of the employee, so that the status of the work in charge of the employee can be transmitted to a third party around the employee. Business management system to inform. The communication terminal carried by an employee engaged in a business using a small communication terminal, and a business management server capable of connecting the communication terminal via a communication network and managing the business in charge of the employee A business management system,
An information output device arranged in the vicinity of the employee is connected to the small communication terminal,
The business management server comprises operation control information transmitting means for transmitting operation control information of the information output device to the communication terminal when a connection request is received from the communication terminal.
A business management system comprising business information output instruction means for sending the received operation control information to the information output device and outputting information indicating the status of the work in charge of the employee. A business comprising a communication terminal carried by an employee engaged in a business using a small communication terminal, and a business management server capable of connecting the communication terminal via a communication network and managing the business in charge of the employee A method performed by a management system,
An information output device arranged in the vicinity of the employee is connected to the small communication terminal,
This method
When the business management server receives a connection request from a communication terminal, an operation control information transmission step of transmitting operation control information of the information output device to the communication terminal;
A business information output instruction process in which the small communication terminal sends the received operation control information to the information output device;
A job management method comprising: a job status output process in which the information output device outputs information indicating a status of a job assigned to an employee according to the received operation control information.

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