JP2010020508A - Emergency notification system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To enable a personnel in charge at external notification destination to, when responding to notification issued by an emergency notification control device at external notification destination in response to emergency notification from a residence where an abnormal state is occurred, easily confirm the stopped state of notification by the following emergency notification control device. <P>SOLUTION: When any reply is made from a portable telephone terminal 320(external notification destination) in response to a call to the portable telephone terminal 320 by an emergency notification control device 240, notification state information showing a notification state showing whether notification by the emergency notification control device 240 is performed or stopped is transmitted to the portable telephone terminal 320. Thus, it is not necessary for a personnel in charge carrying the portable telephone terminal 320 to confirm whether or not notification by the emergency notification control device 240 is actually put in a stopped state by taking the trouble to visit a control center in order to confirm whether or not the stop of notification by the emergency notification control device 240 has been correctly performed. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an emergency call system for detecting an abnormality in each dwelling unit and notifying an administrator or an outside reporting destination in an apartment house having a plurality of dwelling units.

  Conventionally, in an apartment complex for elderly people having a plurality of dwelling units, for example, when a resident's condition suddenly deteriorates, an emergency call system is installed so that the resident can call for help immediately. There are many things. FIG. 9 is a diagram illustrating a configuration example of a conventional emergency call system 1. In FIG. 9, each dwelling unit 2 is provided with an emergency push button 3 for a resident to operate. In addition, a life cycle sensor 4 that monitors the movement of residents and the use of water, gas, and toilets is installed in a predetermined place of each dwelling unit 2. Such an emergency push button 3 and a life cycle sensor 4 are connected to a dwelling unit control device 5 installed in each dwelling unit 2. The dwelling unit control device 5 is used when the urgent push button 3 is pressed by the resident, or when the resident's movement or the use of water, gas, and toilet cannot be detected by the life cycle sensor 4 for a predetermined time or more. A notification is sent to an administrator residing in the management center 6 that an abnormality may have occurred.

  The dwelling unit control device 5 of each dwelling unit 2 is connected to the emergency call control device 7 of the management center 6 via a communication line, and transmits an emergency call signal from each dwelling unit 2 to the emergency call control unit 7. Upon receiving the emergency call signal transmitted from each dwelling unit 2, the emergency call control device 7 outputs the received emergency call signal to the emergency call master unit 8 installed in the management center 6. When receiving the emergency call signal from the emergency call control device 7, the emergency call master unit 8 notifies that an abnormality has occurred in the dwelling unit 2, and notifies the administrator in the management center 6 of the abnormality.

  When the administrator is present in the management center 6 and responds with the handset of the emergency call master unit 8, a communication path is formed between the emergency call master unit 8 and the dwelling unit control device 5 via the emergency call control device 7. Is done. The administrator can call the resident from the ceiling speaker 10 connected to the dwelling unit control device 5 via the emergency call master unit 8, the emergency call control device 7, and the dwelling control device 5. When the resident is in the room, the resident can respond to the manager through the ceiling microphone 9. Thus, a conversation is performed between the manager and the resident. Then, the administrator can perform subsequent actions according to the situation grasped by the conversation.

  On the other hand, when the manager is absent from the management center 6 (that is, when there is no response from the emergency call master unit 8 within a predetermined time), the emergency call control device 7 sets the telephone of the preset external call destination 11 12 is connected to the telephone via a telephone line. When the attendant responds with the telephone 12, a communication path is formed between the telephone 12 and the dwelling unit control device 5 via the emergency call control device 7. The emergency call control device 7 outputs a voice message indicating that there is a call from a certain dwelling unit 2 to the telephone set 12 through the formed communication path. Thereafter, the clerk who has responded with the telephone 12 of the external reporting destination 11 can talk to the dwelling unit 2 that has made the emergency call through the ceiling speaker 10 and the ceiling microphone 9. And depending on the case, it is possible to take appropriate measures such as rushing to the dwelling unit 2 to perform rescue work for the resident.

If you receive an emergency call from a user such as a sick person or an elderly person at home, hold the active call while you are making a call based on the emergency call. There has been proposed a technique that makes it possible to contact emergency contacts such as security companies (see, for example, Patent Document 1). In addition, when an emergency call indicating an abnormal state is received at a monitoring center or the like, a technique has been proposed for notifying an emergency call to a telephone connected to an external general public line, a personal computer or a mobile terminal connected to the Internet (for example, , See Patent Documents 2 and 3).
JP-A-7-143247 JP 2002-175580 A JP 2004-80695 A

  By the way, when an appropriate response is made to the resident of the dwelling unit 2 who has made the report, a recovery button (such as an administrator or a staff member who has rushed to the dwelling unit 2 and the resident has been installed in the dwelling unit 2) An operation mode has been employed in which notification by the emergency call control device 7 is stopped by pressing (not shown). However, when the recovery button is pressed by a person other than the person in charge of the external report destination 11, the person in charge of the external report destination 11 wants to confirm whether or not the emergency notification control device 7 has properly stopped the notification by the resident. In this case, there is a problem that it is necessary to go to the management center 6 and confirm whether the notification by the emergency call control device 7 is really stopped.

  The present invention was made in order to solve such problems, and when an external report destination responds to a report issued by a management device in response to an emergency call from a dwelling unit in which an abnormal state has occurred. Then, an object of the present invention is to make it possible for a person in charge of an external reporting destination to easily check a stopped state of notification by the management device thereafter.

  In order to solve the above-described problems, in the present invention, in an emergency notification system having a dwelling unit control device installed in a dwelling unit and a management device that receives and notifies an emergency notification signal transmitted from the dwelling unit control device, When there is a response from the external reporting destination in response to a call to the external reporting destination by the management device, notification status information indicating the reporting status of whether the management device is reporting or stopped is transmitted to the external reporting destination Like to do.

  According to the present invention configured as described above, when a staff member of an external reporting destination wants to confirm whether or not the notification by the management apparatus has been stopped correctly, the staff of the external reporter bothered to go to the management center. It is not necessary to confirm whether the state is stopped, and it is only necessary to confirm the notification state information transmitted from the management apparatus. In other words, when an external reporter responds to a report issued by the management device in response to an emergency call from a dwelling unit in which an abnormal condition has occurred, the staff of the external report destination can easily determine the subsequent stoppage of the notification by the management device Can be confirmed.

  DESCRIPTION OF EXEMPLARY EMBODIMENTS Hereinafter, a first embodiment of the invention will be described with reference to the drawings. FIG. 1 is a diagram illustrating an example of the overall configuration of an emergency call system 100 according to the first embodiment. As shown in FIG. 1, the emergency call system 100 of the first embodiment includes a life cycle sensor 120, an emergency push button 140, a ceiling speaker 160, a ceiling microphone 180, and a recovery button 200 (corresponding to the operation unit in the claims). Dwelling unit control device 220, emergency call control device 240 (corresponding to the claim management device), emergency call master unit 260 (corresponding to the claim notification unit), emergency call device 280, personal computer 300 and a mobile phone terminal 320.

  Among these, the life cycle sensor 120, the emergency push button 140, the ceiling speaker 160, the ceiling microphone 180, the recovery button 200, and the dwelling unit control device 220 are installed in each dwelling unit of the apartment house, for example. The emergency call control device 240, the emergency call master device 260, the emergency call device 280, and the personal computer 300 are installed in the management center. The mobile phone terminal 320 is owned by a staff member of the external report destination. The dwelling unit control device 220, the emergency call control device 240, the emergency call master device 260, the emergency call device 280, the personal computer 300, and the mobile phone terminal 320 are connected by a wired or wireless communication line. In the first embodiment, an emergency call system 100 provided in an apartment house having a plurality of dwelling units will be described as an example. However, the emergency call system 100 is a place having a plurality of rooms and detects an abnormality in each room. As long as it is necessary to notify the manager or an external report destination, the site may be provided at any location.

The life cycle sensor 120 is installed in a predetermined place of each dwelling unit, and is connected to the dwelling unit control device 220 so as to be communicable. This life cycle sensor 120
It is used to detect the movement of residents in a dwelling unit and the use of water, gas, and toilets by the residents. The life cycle sensor 120 outputs a detection signal to the dwelling unit control device 220 when detecting the movement of a resident or detecting the use of water supply or the like.

  The emergency push button 140 is installed at a predetermined location of each dwelling unit, and is connected to the dwelling unit control device 220 so as to be communicable. The emergency push button 140 is used, for example, to perform a pressing operation so that the resident can call for help immediately when the resident's condition suddenly deteriorates. The emergency push button 140 outputs a calling signal to the dwelling unit control device 220 when pressed by a resident.

  The ceiling speaker 160 and the ceiling microphone 180 are installed on the ceiling of each dwelling unit, and are connected so as to be communicable with the dwelling unit control device 220. The ceiling speaker 160 and the ceiling microphone 180 are used for a resident to talk to a manager in the management center or a person in charge of external reporting.

  The recovery button 200 is installed at a predetermined location of each dwelling unit (for example, in the vicinity of the installation location of the emergency push button 140), and is connected so as to be communicable with the dwelling unit control device 220. The recovery button 200 is used for a pressing operation for the resident to stop the notification by the emergency call control device 240. The recovery button 200 outputs a recovery operation signal to the dwelling unit control device 220 when pressed by a resident. Note that when the emergency call control device 240 is not informing, the recovery button 200 may not output a recovery signal to the dwelling unit control device 220.

  Next, the functional configuration of the dwelling unit control apparatus 220 will be described. As shown in FIG. 1, the dwelling unit control device 220 includes a detection unit 400, an emergency notification signal transmission unit 410, a recovery operation detection unit 420, and a recovery signal transmission unit 430.

  When the life cycle sensor 120 cannot detect the movement of the resident or the use of water, gas, and toilet by the resident for a predetermined time or longer (the detection signal is not continuously input from the life cycle sensor 120 for a predetermined time or longer). ) Or when the urgent push button 140 is pressed by the resident (when a call signal is input from the urgent push button 140), it is determined that the resident may have malfunctioned, Detects abnormal conditions in the dwelling unit where the resident is. The emergency call signal transmission unit 410 transmits an emergency call signal to the emergency call control device 240 when the detection unit 400 detects an abnormal state in the dwelling unit. Here, the emergency call signal includes, for example, dwell unit control device ID information that identifies the dwelling unit controller 220 installed in the dwelling unit in which the abnormal state is detected, and abnormal state detection date / time information that indicates the date and time when the abnormal state is detected. Is included.

  The recovery operation detection unit 420 detects a pressing operation of the recovery button 200 by a resident. That is, when the recovery operation signal is input from the recovery button 200, the recovery operation detection unit 420 detects that the recovery button 200 has been pressed. The recovery signal transmission unit 430 transmits a recovery signal for stopping the notification by the emergency call control device 240 to the emergency call control device 240 when the recovery operation detection unit 420 detects the pressing operation of the recovery button 200 by the resident. To do. Here, the recovery signal includes, for example, dwell unit control device ID information that identifies the dwelling unit controller 220 installed in the dwelling unit where the recovery button 200 is pressed, and recovery button press date / time information that indicates the date and time when the recovery button 200 is pressed. Etc. are included.

  Next, the functional configuration of the emergency call control device 240 will be described. As shown in FIG. 1, the emergency call control device 240 includes an emergency call signal transmission / reception unit 500, a notification state information generation unit 510, a calling unit 520, an external call destination storage unit 530, a timing unit 540, a transmission control unit 550, a voice message. A transmission request unit 560, a speech path management unit 570, a log storage unit 580, a response history information transmission unit 590, a recovery signal reception unit 600, a notification stop unit 610, a confirmation request mail reception determination unit 620, and a notification state information transmission unit 630 are provided. Configured.

  The emergency call signal transmission / reception unit 500 receives the emergency call signal transmitted by the emergency call signal transmission unit 410. Further, the emergency call signal transmission / reception unit 500 transmits the received emergency call signal to the emergency call master unit 260.

  Upon receiving the emergency call signal transmitted by the emergency call signal transmission / reception unit 500, the emergency call master unit 260 receives the emergency call signal based on the received emergency call signal (the dwell unit control device ID information included in the emergency call signal). The occurrence of the abnormal state is notified based on information indicating the date and time (the date and time specified from the abnormal state occurrence date and time information included in the emergency notification signal) and the like. In the first embodiment, the emergency call master unit 260 outputs, for example, a warning sound for notifying a dwelling unit in which an abnormal state has occurred and the date and time from a speaker (not shown) provided in the emergency call master unit 260. . The emergency call master unit 260 may output a warning message for notifying the display unit (not shown) provided in the emergency call master unit 260 of the dwelling unit where the abnormal state has occurred and the date and time. Upon receiving the notification from the emergency call master device 260, an administrator around the emergency call master device 260 can confirm the content of the notification or respond with a handset (not shown) of the emergency call master device 260.

  Further, the emergency call signal transmission / reception unit 500 outputs the emergency call signal received from the emergency call signal transmission unit 410 to the notification state information generation unit 510 and the calling unit 520. Based on the emergency call signal output from the emergency call signal transmission / reception unit 500, the notification state information generation unit 510 is notified of the notification state being notified by the emergency call master unit 260 and the date and time when the notification was started (not shown) Notification state information representing (obtained from the clock unit) is generated as log information and stored in the log storage unit 580. Further, the notification state information generation unit 510, based on a recovery signal output from the notification stop unit 610 described later, the notification state where the notification of the emergency call master unit 260 is stopped and the date and time when the notification is stopped (not shown) Notification state information representing (obtained from the clock unit) is generated as log information and stored in the log storage unit 580.

  Further, the emergency call signal transmitting / receiving unit 500 notifies the time measuring unit 540 of the received notification information indicating that the emergency call signal is received from the emergency call signal transmitting unit 410. The timer unit 540 calculates the elapsed time from the time when the notification reception information is acquired (that is, the time when the notification by the emergency call master device 260 is started) to the current time.

  When the elapsed time calculated by the time measuring unit 540 has exceeded a predetermined time (for example, 5 minutes) in the emergency call master unit 260 without a response from the administrator, the calling unit 520 sends an administrator to the management center. When a call is estimated to be absent), a call request signal is output to the call control unit 550. This call request signal is sent to the telephone number of the mobile phone terminal 320 that is an external reporting destination associated with the dwelling unit that transmitted the emergency call signal (the dwelling unit specified from the dwell unit control device ID information included in the emergency call signal). This is a signal for requesting a telephone contact process via a line. Here, the transmission request signal includes the dwelling unit control device ID information and the telephone number information of the external reporting destination (mobile phone terminal 320). The call request signal is generated by the calling unit 520 with reference to the table information stored in the external report destination storage unit 530. The external reporting destination storage unit 530 stores table information that associates the dwelling unit control device ID information with the telephone number information of the external reporting destination (mobile phone terminal 320).

  When the call control unit 550 receives the call request signal issued from the call unit 520, the call control signal is sent to the mobile phone terminal 320 corresponding to the telephone number information included in the call request signal via the emergency call device 280. Send. When the mobile phone terminal 320 receives a call signal from the call control unit 550 via the emergency call device 280, the mobile phone terminal 320 sounds a ring tone.

  In addition, when the incoming call response operation by the attendant is accepted at the mobile phone terminal 320, the outgoing call control unit 550 responds to the call with a response signal for responding to the call (telephone contact) from the emergency call control device 240. Received from the telephone terminal 320 via the emergency call device 280. In addition, when receiving a response signal from the mobile phone terminal 320 that responds to the call, the transmission control unit 550 transmits a response permission signal indicating that the mobile phone terminal 320 is allowed to respond to the call to the voice message. The data is output to the request unit 560. Further, when receiving a response signal from the mobile phone terminal 320 that has responded to the call, the transmission control unit 550 transmits the above-described response permission signal to the mobile phone terminal 320. Here, the response permission signal includes dwelling unit control device ID information. Further, the call control unit 550 outputs the telephone number information included in the call request signal output by the calling unit 520 to the call path management unit 570 in response to a request from the call path management unit 570.

  When the voice message transmission request unit 560 receives the response permission signal output from the call control unit 550, the voice message transmission request unit 560 requests the mobile phone terminal 320 to transmit a voice message indicating that an abnormal state has occurred in the dwelling unit. A request signal is transmitted to the emergency call device 280. Here, the message transmission request signal includes dwelling unit control device ID information. Further, the voice message transmission request unit 560 transmits a message transmission request signal to the emergency call device 280 and then transmits a message transmission request signal to the emergency call device 280 together with the dwelling unit control device ID information and the call path management unit 570. Notify

  When the emergency call device 280 receives the message transmission request signal transmitted from the voice message transmission request unit 560, the emergency notification device 280 refers to the table information held by itself, and the dwelling unit control device ID information included in the received message transmission request signal A voice message including the name of the apartment house having the dwelling unit where the dwelling unit control device associated with the unit is installed and the room number of the dwelling unit (for example, “This is a XX care house. Bedroom warning occurs in room 101.” ) And transmitted to the mobile phone terminal 320. In the table information held by the voice message transmission request unit 560, the dwelling unit control device ID information, the name of the apartment house having the dwelling unit in which the dwelling unit control device is installed, and the room number of the dwelling unit are stored in association with each other.

  Upon receiving the notification from the voice message transmission request unit 560, the call path management unit 570 requests the transmission control unit 550 to transmit the telephone number information included in the transmission request signal output by the calling unit 520. A telephone number information transmission request signal is output. In addition, when receiving the telephone number information transmitted from the transmission control unit 550 as a response to the telephone number information transmission request signal, the communication path management unit 570 receives the emergency notification signal from the dwelling unit control device 220 and the emergency notification control device 240. The communication connection with the mobile phone terminal 320 responding to the call is made to form a speech path (a speech path network for passing voice of the call).

  That is, the call path management unit 570 receives the voice data of the resident input from the ceiling microphone 180 connected to the dwelling unit control apparatus 220 that has transmitted the emergency call signal, and carries the mobile phone that responds to the call from the emergency call control apparatus 240. It transmits to the telephone terminal 320. Further, the call path management unit 570 receives the voice data of the clerk input at the mobile phone terminal 320 in response to the call from the emergency call control device 240 and transmits it to the dwelling unit control device 220 that has sent the emergency call signal. The audio data sent to the dwelling unit control apparatus 220 is output from the ceiling speaker 160 connected to the dwelling unit control apparatus 220. As a result, a staff member who has the mobile phone terminal 320 can call a resident from the ceiling speaker 160 connected to the dwelling unit control device 220 via the emergency call control unit 240 and the dwelling control unit 220. . When the resident is in the room, the resident can respond to the staff through the ceiling microphone 180. In this way, a conversation is held between the clerk and the resident. And the clerk can perform the subsequent response according to the situation grasped by the conversation.

  In addition, when the communication path management unit 570 forms a communication path between the dwelling unit control device 220 and the mobile phone terminal 320, the log storage unit 580 uses information indicating that the telephone response is started and information indicating the start date and time as log information. To remember. In addition, when the call between the dwelling unit control device 220 and the mobile phone terminal 320 is completed, the call path management unit 570 closes the call path between the dwelling unit control device 220 and the mobile phone terminal 320 and the mobile phone terminal. Information indicating that the telephone response by 320 has been completed and the date and time of completion is stored in the log storage unit 580 as log information. Thereafter, the call path management unit 570 notifies the response history information transmission unit 590 that the call between the dwelling unit control device 220 and the mobile phone terminal 320 has been completed.

  The response history information transmission unit 590 receives the call completion notification from the call path management unit 570, reads the log information stored in the log storage unit 580, and transmits the log information between the dwelling unit control device 220 and the mobile phone terminal 320. The response history information indicating the response history is transmitted to the personal computer 300. FIG. 2A shows an example of the response history information transmitted by the response history information transmitting unit 590.

  As shown in FIG. 2 (a), the response history information includes emergency information corresponding to the emergency information signal 50a regarding the dwelling unit in which the dwelling unit control device 220 that transmitted the emergency notification signal is installed and the resident of the dwelling unit. Information 50b indicating the date and time when the notification by the notification control device 240 is started, and a telephone response at the external notification destination (mobile phone terminal 320) in response to the notification issued by the emergency notification control device 240 in response to the emergency notification signal Indicating the date and time when the call was started (acquired from the clock unit (not shown) when the call path management unit 570 formed a call path between the dwelling unit control device 220 and the mobile phone terminal 320) and the telephone number of the external report destination 50c and the date and time when the telephone response at the external report destination (mobile phone terminal 320) was completed in response to the report issued by the emergency call control device 240 in response to the emergency call signal (call path) Management unit 570 includes information 50d indicating a not shown time acquired from the clock unit) the telephone number of the external report destination when closing the communication path between the mobile phone terminal 320 and the dwelling unit controller 220. Among these, the information 50a and the information 50b are generated by the notification state information generation unit 510. The information 50c and the information 50d are generated by the speech path management unit 570.

  The notification state information generation unit 510 holds dwelling unit table information in which a dwelling unit control device ID is associated with information (name, telephone number, etc.) about a dwelling unit in which each dwelling unit control device 220 is installed and a resident of the dwelling unit. ing. And the alerting | reporting state information generation part 510 searches the dwelling unit control apparatus ID which corresponds with the dwelling unit control apparatus ID contained in the emergency call signal acquired from the emergency call signal transmission / reception part 500 from dwelling unit table information, and searched dwelling unit control Information 50a is generated based on information associated with the device ID. Further, the notification state information generation unit 510 generates information 50b based on the emergency call signal acquired from the emergency call signal transmission / reception unit 500. The notification state information generation unit 510 stores the information 50a and 50b in the log storage unit 580 in association with the dwelling unit control device ID.

  Next, the communication path management unit 570 generates information 50c at the start of a telephone response of the mobile phone terminal 320 to the dwelling unit control device 220, and additionally stores the information 50b after the information 50b. Further, the call path management unit 570 generates information 50d at the end of the telephone response between the dwelling unit control device 220 and the mobile phone terminal 320, and additionally stores the information 50c after the information 50c. The association between the information 50a, 50b and the information 50c, 50d can be performed by the dwell unit control device ID acquired from the voice message transmission request unit 560 by the speech path management unit 570.

  The personal computer 300 refers to the telephone number information in the information 50c or 50d included in the response history information transmitted from the response history information transmission unit 590, and sets the mail address of the mobile phone terminal 320 associated with the telephone number information. Send response history information by email. Note that the response history information transmission unit 590 holds mail address table information in which the telephone number information of the mobile phone terminal 320 and the mail address are associated with each other. Here, an example is shown in which the mail address is acquired using the telephone number information as a key, but the mail address may be acquired using the dwelling unit control device ID as a key.

  The recovery signal receiving unit 600 receives the recovery signal transmitted by the recovery signal transmitting unit 430. When the recovery signal is received by the recovery signal receiving unit 600, the notification stop unit 610 transmits a notification stop request signal for requesting the emergency notification master unit 260 to stop the notification. The emergency call master unit 260 receives the notification stop request signal transmitted from the notification stop unit 610 and stops the notification that has been continued. Further, the notification stop unit 610 outputs the recovery signal received by the recovery signal reception unit 600 to the notification state information generation unit 510. In response to this, the notification state information generation unit 510 generates log information (information 50e in FIG. 2B to be described later) indicating that the notification of the emergency call master unit 260 has stopped (recovered), and stores the log information. The data is additionally stored in the unit 580.

  The confirmation request mail reception determination unit 620 determines whether or not a confirmation request mail requesting confirmation of the notification state transmitted from the mobile phone terminal 320 with the personal computer 300 as the destination address is received by the personal computer 300 (for example, 1 Judge every minute). If it is determined that the confirmation request mail is received by the personal computer 300, the confirmation request mail reception determination unit 620 notifies the notification state information transmission unit 630 that the confirmation request mail is received by the personal computer 300. The personal computer 300 accesses a mail server (not shown) at regular time intervals and attempts to receive a confirmation request mail.

  In response to the notification from the confirmation request mail reception determination unit 620, the notification state information transmission unit 630 displays notification state information indicating a notification state indicating whether the notification is performed or stopped in the emergency call master unit 260. Read from 580 and send to PC 300. FIG. 2B shows the notification state information read from the log storage unit 580 by the notification state information transmission unit 630 after the notification stop unit 610 stops the notification by the emergency notification master unit 260. As shown in FIG. 2B, the notification state information after the notification is stopped includes the information 50a to 50d shown in FIG. Information 50e indicating the date and time of stoppage (acquisition date and time when notification stop unit 610 stops notification by emergency call master unit 260 is obtained from a clock unit not shown) is included. Note that the notification state information read out from the log storage unit 580 by the notification state information transmission unit 630 before the notification by the emergency notification master unit 260 is stopped by the notification stop unit 610 is the same as the information shown in FIG. It is. The personal computer 300 transmits the notification state information transmitted from the notification state information transmission unit 630 to the mobile phone terminal 320 by e-mail.

Next, the functional configuration of the mobile phone terminal 320 will be described. As shown in FIG.
The mobile phone terminal 320 includes an incoming call related signal reception unit 700, an incoming call operation unit 710, a response control unit 720, an operation reception unit 730, a voice message reception unit 740, a voice message notification unit 750, a response history information reception unit 760, and response history information. The display control unit 770 includes a confirmation request mail transmission operation reception unit 780, a confirmation request mail transmission unit 790, a notification state information reception unit 800, and a notification state information display control unit 810.

  The incoming call related signal receiving unit 700 receives the outgoing signal transmitted via the emergency call device 280 by the outgoing call control unit 550 of the emergency call control device 240. The incoming call related signal receiving unit 700 receives the response permission signal transmitted via the emergency call device 280 by the outgoing call control unit 550 of the emergency call control device 240.

  The incoming call operation unit 710 outputs a ring tone from a speaker (not shown) provided in the mobile phone terminal 320 when the outgoing call signal is received by the incoming call related signal receiving unit 700. In addition, when the incoming call related signal receiving unit 700 receives a response permission signal, the incoming call operation unit 710 stops outputting the ringtone. The response control unit 720 performs emergency call control of the response request signal via the emergency call device 280 when a response operation by an attendant is received by the operation receiving unit 730 after the outgoing call signal is received by the incoming call related signal receiving unit 700. It transmits to the transmission control unit 550 of the device 240. The operation accepting unit 730 accepts a pressing operation of a response button (not shown) pressed by a staff member when responding to a call from the emergency call control device 240.

  The voice message receiving unit 740 receives the voice message transmitted by the emergency call device 280 in response to a request from the speech path management unit 560. The voice message notification unit 750 notifies the voice message received by the voice message reception unit 740. In the present embodiment, the voice message notification unit 750 outputs a notification voice for notifying a voice message from a speaker provided in the mobile phone terminal 320, for example. Upon receiving the notification from the voice message notification unit 740, a staff member who has the mobile phone terminal 320 can grasp that some sort of abnormal state has occurred in the dwelling unit.

  The response history information receiving unit 760 receives response history information transmitted by e-mail from the personal computer 300. The response history information display control unit 770 outputs a message for notifying the content of the response history information received by the response history information receiving unit 760 to a display unit (not shown) provided in the mobile phone terminal 320. To do. In response to the output from the response history information display control unit 770, the staff holding the mobile phone terminal 320 can reduce the risk of mistaken listening of the voice message.

  The confirmation request mail transmission operation reception unit 780 receives an operation in which the attendant transmits a confirmation request mail to the personal computer 300. The confirmation request mail transmission unit 790 transmits the confirmation request mail to the personal computer 300 by e-mail when the confirmation request mail transmission operation reception unit 780 receives an operation of transmitting the confirmation request mail to the personal computer 300. Note that the confirmation request mail transmission unit 790 recognizes the mail address of the personal computer 300 as the mail address of the transmission source of the response history information when the response history information is received by the response history information reception unit 760.

  The notification state information receiving unit 800 receives notification state information transmitted from the personal computer 300 by e-mail. The notification state information display control unit 810 outputs a message for notifying the content of the notification state information received by the notification state information receiving unit 800 to the display unit provided in the mobile phone terminal 320. Upon receiving the output from the notification state information display control unit 810, the staff member who has the mobile phone terminal 320 can confirm whether or not the notification by the notification unit 510 of the emergency call control device 240 has been correctly stopped.

  Next, operation | movement of the emergency call system 100 in 1st Embodiment is demonstrated. 3 and 4 are flowcharts showing an operation example of the emergency call system 100. FIG. 4 is a continuation of FIG. In FIG. 3, first, the detection unit 400 of the dwelling unit control device 220 determines whether the resident moves or the use of the water / gas / toilet is performed by the life cycle sensor 120 when the emergency push button 140 is pressed by the resident. When it cannot be detected for more than the time, it is determined that there is a possibility that the resident has an abnormality, and an abnormal state in the dwelling unit where the resident is present is detected (step S100). Next, the emergency call signal transmission unit 410 transmits an emergency call signal to the emergency call control device 240 (step S120). The emergency call signal transmission / reception unit 500 of the emergency call control device 240 receives the emergency call signal transmitted from the emergency call signal transmission unit 410.

  Next, the emergency call signal transmission / reception unit 500 transmits the received emergency call signal to the emergency call master unit 260 (step S140). Upon receipt of the emergency call signal transmitted by the emergency call signal transmission / reception unit 500, the emergency call master unit 260, based on the received emergency call signal, the dwelling unit in which the abnormal state has occurred (the dwelling unit identified from the dwelling unit control device ID information) ) And the date and time (date and time specified from the abnormal state occurrence date and time information) and the like are notified. The emergency call signal transmission / reception unit 500 transmits an emergency call signal to the notification state information generation unit 510. The notification state information generation unit 510 that has received the emergency notification signal generates information 50a and 50b shown in FIG. 2A and stores them in the log storage unit 580 (step S160).

  Next, the calling unit 520 determines whether or not there is a response from the administrator at the emergency call master unit 260 (step S180). If the calling unit 520 determines that there is a response from the administrator in the emergency call master device 260 (YES in step S180), the emergency call control device 240 ends the processes in FIGS.

  On the other hand, when caller 520 determines that there is no response from the administrator in emergency call master device 260 (NO in step S180), caller 520 determines that the elapsed time calculated by timer 540 is a predetermined time (for example, 1 minute) or not is determined (step S200). If the calling unit 520 determines that the elapsed time calculated by the time measuring unit 540 has not reached the predetermined time (NO in step S200), the process transitions to step S180. On the other hand, when calling unit 520 determines that the elapsed time calculated by time measuring unit 540 has reached a predetermined time or longer (YES in step S200), call control unit 550 transmits the emergency call signal to dwelling unit control device 220. A transmission signal is transmitted via the emergency call device 280 to the mobile phone terminal 320 associated with (step S220). The incoming call related signal receiving unit 700 of the mobile phone terminal 320 receives the outgoing signal transmitted from the outgoing call control unit 550 of the emergency call control device 240 via the emergency call device 280.

  Next, the incoming call operation unit 710 of the mobile phone terminal 320 outputs a ringtone from a speaker provided in the mobile phone terminal 320 (step S240). Next, when the response operation by the attendant is received by the operation reception unit 730, the response control unit 720 transmits a response signal to the transmission control unit 550 of the emergency call control device 240 via the emergency call device 280 (step S260). . The outgoing call control unit 550 of the emergency call control device 240 receives the response signal transmitted from the response control unit 720 of the mobile phone terminal 320 via the emergency call device 280. Then, the transmission control unit 550 outputs a response permission signal indicating that the mobile phone terminal 320 is permitted to respond to the call to the voice message transmission request unit 560 and transmits the response permission signal to the emergency call device 280. To the mobile phone terminal 320 (step S280).

  Next, the voice message transmission request unit 560 of the emergency call control device 240 sends an emergency call device with a message transmission request signal for requesting processing to send a voice message indicating that an abnormal state has occurred in the dwelling unit to the mobile phone terminal 320. It transmits to 280 (step S300). The emergency call device 280 receives the message transmission request signal transmitted from the voice message transmission request unit 560, generates a voice message, and transmits it to the mobile phone terminal 320 (step S320). The voice message receiver 740 of the mobile phone terminal 320 receives the voice message transmitted by the emergency call device 280.

  Next, the voice message notifying unit 750 of the mobile phone terminal 320 notifies the voice message received by the voice message receiving unit 740 (step S340). In the emergency call control device 240, the call path management unit 570 performs communication connection between the dwelling unit control device 220 that has transmitted the emergency call signal and the mobile phone terminal 320 that has responded to the call from the emergency call control device 240. A path is formed (step S360). At this time, the speech path management unit 570 generates information 50c shown in FIG. 2B and stores it in the log storage unit 580 (step S380).

  Next, the call path management unit 570 determines whether or not the call between the dwelling unit control device 220 and the mobile phone terminal 320 is completed (step S400). If call path management unit 570 determines that the call has not been completed (NO in step S400), the process transitions to step S400, and the call between dwelling unit control device 220 and mobile phone terminal 320 is made. The determination process is repeated until completion.

  On the other hand, when call path management unit 570 determines that the call has been completed (YES in step S400), call path management unit 570 generates information 50d shown in FIG. 2A and stores it in log storage unit 580. Store (step S420). Subsequently, the response history information transmission unit 590 reads the log information stored in the log storage unit 580 and sends response history information indicating the response history between the dwelling unit control device 220 and the mobile phone terminal 320 to the personal computer 300. Transmit (step S440). The personal computer 300 receives the response history information transmitted from the response history information transmitting unit 590, and transmits it to the mobile phone terminal 320 by e-mail (step S460). The response history information receiving unit 760 of the mobile phone terminal receives the response history information transmitted from the personal computer 300 by e-mail.

  Next, the response history information display control unit 770 outputs a message for notifying the content of the response history information received by the response history information receiving unit 760 to the display unit provided in the mobile phone terminal 320. (Step S480).

  Next, the confirmation request mail reception determination unit 620 determines whether or not a confirmation request mail requesting confirmation of the notification state transmitted from the mobile phone terminal 320 with the personal computer 300 as the destination address is received by the personal computer 300 ( For example, the process of determining every 1 minute is started (step S500). On the other hand, in the dwelling unit control apparatus 220, the restoration operation detecting unit 420 determines whether or not the depression operation of the restoration button 200 by a resident of the dwelling unit has been detected (step S520). If the recovery operation detection unit 420 determines that the pressing operation of the recovery button 200 has not been detected (NO in step S520), the process proceeds to step S520, and the pressing operation of the recovery button 200 is detected. Repeat the determination process until

  On the other hand, when recovery signal transmission unit 430 determines that the pressing operation of recovery button 200 has been detected (YES in step S520), recovery operation detection unit 420 notifies recovery signal transmission unit 430 accordingly. Upon receiving this notification, the recovery signal transmission unit 430 transmits a recovery signal for stopping the notification by the emergency call control device 240 to the emergency call control device 240 (step S540). When a recovery signal is transmitted from the recovery signal transmission unit 430 of the dwelling unit control device 220, the recovery signal reception unit 600 of the emergency call control device 240 receives this.

  On the other hand, in the mobile phone terminal 320, the confirmation request mail transmission operation reception unit 780 determines whether or not an operation for transmitting a confirmation request mail is received by an attendant (step S560). If it is determined in confirmation request mail transmission operation reception unit 780 that an operation for transmitting a confirmation request mail has not been received (NO in step S560), the process transitions to step S720. On the other hand, when confirmation request mail transmission operation reception unit 780 determines that an operation for transmitting a confirmation request mail has been received (YES in step S560), confirmation request mail transmission unit 790 sends confirmation request mail to personal computer 300 by e-mail. (Step S580).

  On the other hand, in the emergency call control device 240, the notification stopping unit 610 determines whether or not the recovery signal is received by the recovery signal receiving unit 600 (step S600). If notification stop unit 610 determines that recovery signal is not received by recovery signal receiving unit 600 (NO in step S600), the process transitions to step S640.

  On the other hand, when notification stop unit 610 determines that a recovery signal has been received by recovery signal receiving unit 600 (YES in step S600), notification state information generating unit 510 stops notification of emergency call master unit 260 ( Log information indicating that the data has been recovered (information 50e in FIG. 2B) is generated and stored in the log storage unit 580 (step S620). Next, the confirmation request mail reception determination unit 620 determines whether or not the confirmation request mail transmitted from the mobile phone terminal 320 has been received by the personal computer 300 (step S640). If confirmation request mail reception determination unit 620 determines that confirmation request mail has not been received by personal computer 300 (NO in step S640), the process transitions to step S600.

  On the other hand, when confirmation request mail reception determination section 620 determines that confirmation request mail has been received by personal computer 300 (YES in step S640), confirmation request mail reception determination section 620 determines that the confirmation request mail is personal computer 300. The notification state information transmission unit 630 is notified that it has been received.

  Next, the notification state information transmission unit 630 receives the notification from the confirmation request mail reception determination unit 620, reads the notification state information from the log storage unit 580, and transmits it to the personal computer 300 (step S660). The personal computer 300 receives the notification state information transmitted from the notification state information transmission unit 630 and transmits it to the mobile phone terminal 320 by e-mail (step S680). The notification state information receiving unit 800 of the mobile phone terminal 320 receives the notification state information transmitted from the personal computer 300 by e-mail.

  Next, the notification state information display control unit 810 outputs a message for notifying the content of the notification state information received by the notification state information receiving unit 800 to the display unit provided in the mobile phone terminal 320. (Step S700). Finally, the mobile phone terminal 320 determines whether or not a power-off operation has been performed by an attendant (step S720). If mobile phone terminal 320 determines that the power-off operation has not been performed (NO in step S720), the process transitions to step S560. On the other hand, when mobile phone terminal 320 determines that the power-off operation has been performed (YES in step S720), mobile phone terminal 320 ends the processes in FIGS.

  Note that while the mobile phone terminal 320 is powered on, the loop processing of steps S560 to S720 is repeated. At this time, if the notification state of the emergency call master device 260 has not been restored, the notification state information shown in FIG. 2A is transmitted to the mobile phone terminal 320. On the other hand, if it is restored, the notification state information shown in FIG. 2B is transmitted to the mobile phone terminal 320. In addition, the notification state information transmission unit 630 transmits the notification state information indicating the notification state in which the notification is stopped to the mobile phone terminal 320 via the personal computer 300, from the log storage unit 580. Instead of reading out the information, for example, as shown in FIG. 2C, information 60a and 60b indicating that there is no abnormal state in the dwelling unit may be transmitted to the personal computer 300 as notification state information.

  As described above in detail, in the first embodiment, log information includes notification state information indicating a notification state indicating whether the notification is performed or stopped in the emergency notification master unit 260 under the control of the emergency notification control device 240. Is stored in the log storage unit 580. Then, after receiving a response from the mobile phone terminal 320 to the call to the mobile phone terminal 320 (external report destination) by the emergency call control device 240, a confirmation request mail requesting confirmation of the notification state from the mobile phone terminal 320 is sent. When transmitted, the notification state information transmission unit 630 reads the notification state information from the log storage unit 580 and transmits it to the mobile phone terminal 320.

  From the above, if the staff member who has the mobile phone terminal 320 wants to confirm whether or not the notification by the emergency call control device 240 has been correctly performed after the completion of the telephone response, he / she has to go to the management center and perform emergency call control. It is not necessary to check whether or not the notification by the device 240 is really stopped, and it is only necessary to check the notification state information transmitted from the emergency call control device 240 on the mobile phone terminal 320. That is, when an external report destination (mobile phone terminal 320) responds to a report issued by the emergency call control device 240 in response to an emergency call from a dwelling unit in which an abnormal condition has occurred, the subsequent emergency call control device 240 A staff member who has the mobile phone terminal 320 can easily confirm the notification stop state.

  In the first embodiment, when an operation for transmitting a confirmation request mail to the personal computer 300 is received by the confirmation request mail transmission operation reception unit 780, the confirmation request mail transmission unit 790 sends the confirmation request mail to an electronic mail. However, the present invention is not limited to this. For example, when the confirmation request mail transmission operation reception unit 780 receives an operation for transmitting a reply mail for the response history information e-mail to the personal computer 300, the confirmation request e-mail transmission unit 790 transmits the confirmation request e-mail as an e-mail. You may make it transmit to the personal computer 300. FIG.

  Next, a second embodiment of the present invention will be described with reference to the drawings. FIG. 5 is a block diagram showing an overall configuration example of the emergency call system 100 ′ according to the second embodiment. In FIG. 5, those given the same reference numerals as those shown in FIG. 1 have the same functions, and therefore redundant description is omitted here.

  In the second embodiment, the emergency call control device 240 ′ does not include the confirmation request mail reception determination unit 620 of FIG. 1. Further, the emergency call control device 240 ′ includes a notification state information generation unit 510 ′ and a notification state information transmission unit 630 ′ instead of the notification state information generation unit 510 and the notification state information transmission unit 630 of FIG. . Further, the mobile phone terminal 320 ′ does not include the confirmation request mail transmission operation reception unit 780 and the confirmation request mail transmission unit 790 shown in FIG.

  In addition to the functions of the notification state information generation unit 510 in FIG. 1, the notification state information generation unit 510 ′ uses the emergency notification parent device 260 by the notification stop unit 610 when a recovery signal is output from the notification stop unit 610. The notification state information transmission unit 630 ′ is notified that the notification is stopped.

  The notification state information transmission unit 630 ′ refers to the log information stored in the log storage unit 580 after receiving the notification from the notification state information generation unit 510 ′. Then, the notification state information transmission unit 630 ′ determines whether the referred log information is a response from the mobile phone terminal 320 ′ or a response from the emergency call master unit 260. The notification state information transmission unit 630 ′ transmits the log information (notification state information) to the personal computer 300 only when the log information responded by the mobile phone terminal 320 ′ is stored. The personal computer 300 transmits the notification state information transmitted from the notification state information transmission unit 630 'to the mobile phone terminal 320' by e-mail.

  FIG. 6 is a diagram illustrating an example of notification state information generated by the notification state information generation unit 510 ′. 6A, in the same way as FIG. 2B, when there is a response from the mobile phone terminal 320 ′ to the call by the emergency call control device 240 ′, the notification stop unit 610 causes the emergency call master unit 260 to The notification state information generated by the notification state information generation unit 510 ′ after the notification is stopped is shown.

  FIG. 6B shows a notification state after the notification stop unit 610 stops the notification by the emergency notification master unit 260 when there is a response from the emergency notification master unit 260 to the call by the emergency notification control device 240 ′. The notification state information generated by the information generation unit 510 ′ is shown. The notification status information shown in FIG. 6B includes information 70a indicating the date and time when the response in the emergency call master unit 260 is started, and the emergency call master unit instead of the information 50c and 50d shown in FIG. Information 70d indicating the date and time when the response in 260 is completed is included.

  When the notification state information transmission unit 630 ′ receives the notification that the notification by the emergency call master unit 260 has been stopped from the notification state information generation unit 510 ′, corresponding notification state information is shown in FIG. Then, the notification state information transmission unit 630 ′ transmits the notification state information to the personal computer 300. On the other hand, when the notification state information transmitting unit 630 ′ receives a notification that the notification by the emergency call master unit 260 has been stopped, the notification state information corresponding to the notification state information shown in FIG. The transmission unit 630 ′ does not transmit the notification state information to the personal computer 300.

  Next, the operation of the emergency call system 100 'in the second embodiment will be described. 7 and 8 are flowcharts showing an operation example of the emergency call system 100 ′. FIG. 8 is a continuation of FIG. The process of step S600 in FIG. 7 is performed when the urgent push button 140 is pressed by the resident, or when the life cycle sensor 120 cannot detect the resident's movement or the use of water, gas, and toilet for a predetermined time or more. It starts with the controller 220. In FIG. 7, steps S600 to S1000 are the same as steps S100 to S500 in FIG.

  In step S1020 of FIG. 8, the recovery operation detection unit 420 determines whether or not a pressing operation of the recovery button 200 by a resident of the dwelling unit has been detected. If the recovery operation detection unit 420 determines that the pressing operation of the recovery button 200 has not been detected (NO in step S1020), the process proceeds to step S1020, and the pressing operation of the recovery button 200 is detected. Repeat the determination process until On the other hand, when recovery operation detection unit 420 determines that the pressing operation of recovery button 200 has been detected (YES in step S1020), recovery operation detection unit 420 notifies recovery signal transmission unit 430 accordingly. Upon receiving this notification, the recovery signal transmission unit 430 transmits a recovery signal for stopping the notification by the emergency call control device 240 to the emergency call control device 240 (step S1040). The recovery signal receiving unit 600 of the emergency call control device 240 receives the recovery signal transmitted by the recovery signal transmitting unit 430 of the dwelling unit control device 220.

  Next, the recovery signal receiving unit 600 supplies the received recovery signal to the notification stop unit 610. In response to this, the notification stop unit 610 transmits a notification stop request signal for requesting the emergency notification master unit 260 to stop the notification. The emergency call master device 260 receives the notification stop request signal transmitted from the notification stop unit 610, and stops the notification processing that has been continued until now (step S1060). The notification stop unit 610 also outputs the recovery signal received by the recovery signal reception unit 600 to the notification state information generation unit 510 '.

  Next, based on the recovery signal output from the notification stop unit 610, the notification state information generation unit 510 ′ generates notification state information indicating the notification state in which the notification is stopped as log information, and stores it in the log storage unit 580. (Step S1080). Then, the notification state information generation unit 510 ′ notifies the notification state information transmission unit 630 ′ that the notification stop unit 610 has stopped the notification by the emergency call master unit 260.

  Next, the notification state information transmission unit 630 ′ receives the notification from the notification state information generation unit 510 ′, refers to the log information stored in the log storage unit 580, and the referred log information is the mobile phone. It is determined whether the response is made at the terminal 320 'or the emergency call master device 260 (step S1100). If the notification state information transmission unit 630 ′ determines that the log information responded by the mobile phone terminal 320 ′ is not stored (NO in step S1100), the emergency call control device 240 ′ uses FIGS. The process in is terminated.

  On the other hand, when the notification state information transmission unit 630 ′ determines that the log information responded by the mobile phone terminal 320 ′ is stored (YES in step S1100), the notification state information transmission unit 630 ′ is a log storage unit. The notification state information stored in 580 is transmitted to the personal computer 300 (step S1120). Next, the personal computer 300 receives the notification state information transmitted from the notification state information transmission unit 630 ', and transmits it to the mobile phone terminal 320' by e-mail (step S1140). Thereafter, the notification state information receiving unit 800 of the mobile phone terminal 320 ′ receives notification state information transmitted from the personal computer 300 by e-mail.

  Finally, the notification state information display control unit 810 outputs a message for notifying the content of the notification state information received by the notification state information reception unit 800 to the display unit provided in the mobile phone terminal 320 ′. (Step S1160). When the process in step S1160 ends, the emergency call system 100 'ends the processes in FIGS.

  As described above in detail, in the second embodiment, after a response is received from the mobile phone terminal 320 ′ to the call to the mobile phone terminal 320 ′ (external report destination) by the emergency call control device 240 ′, the notification is performed. When the notification by the emergency notification master unit 260 is stopped by the stop unit 610, the notification state information generation unit 510 ′ generates the notification state information that the notification by the emergency notification master unit 260 is stopped, and the generated notification The notification state information transmission unit 630 ′ transmits the state information to the mobile phone terminal 320 ′.

  As described above, after the attendant who has the mobile phone terminal 320 ′ answers the phone, when the notification by the emergency call control device 240 ′ is stopped by the resident of the dwelling unit, the notification is stopped (the recovery operation is performed). Is transmitted to the mobile phone terminal 320 ′ automatically. For this reason, the staff member who possesses the mobile phone terminal 320 ′ transmits a confirmation request mail for requesting confirmation of the notification state in order to confirm whether or not the notification by the emergency call control device 240 ′ has been correctly stopped. It is not necessary to confirm whether the notification by the emergency call control device 240 ′ is really stopped, and when the notification is stopped, the notification state information automatically transmitted from the emergency call control device 240 ′ is confirmed. It will be enough.

  In the second embodiment, the notification state information transmission unit 630 ′ receives the notification from the notification state information generation unit 510 ′ and refers to the log information stored in the log storage unit 580 for notification. Although an example in which status information is transmitted to the personal computer 300 has been described, log information is not necessarily required. For example, the notification state information transmission unit 630 ′ receives a notification from the notification state information generation unit 510 ′ indicating that the notification by the emergency call parent device 260 has been stopped after the mobile phone terminal 320 responds to the emergency notification. The notification may be transmitted to the personal computer 300 as notification state information.

  In the first and second embodiments described above, when the elapsed time calculated by the time measuring unit 540 is equal to or longer than a predetermined time without a response from the administrator in the emergency call master unit 260, the transmission control unit 550 Although an example in which a transmission signal is transmitted to the mobile phone terminal 320 (320 ′) via the emergency call device 280 has been described, it is preset in the emergency call control device 240 (240 ′) that there is no manager in the management center. If the call is made, the call control unit 550 transmits the call signal to the mobile phone terminal 320 (320 ′) via the emergency call device 280 without waiting for a response from the administrator at the emergency call master unit 260. May be.

  In the first and second embodiments, the log information is managed on the emergency call control device 240 (240 ') side. However, the log information may be managed on the personal computer 300 side. In this case, every time the emergency call control device 240 (240 ') detects occurrence of an event such as notification occurrence, telephone response start, telephone response end, or notification stop, the log information is sent to the personal computer 300 for storage. Therefore, it becomes possible for the personal computer 300 to send the notification state information by e-mail without making an inquiry to the emergency call control device 240 (240 ′) in response to the confirmation request mail from the mobile phone terminal 320 (320 ′). .

  In the first and second embodiments, the emergency call device 280 receives the message transmission request signal transmitted from the voice message transmission request unit 560 and generates a voice message to generate the mobile phone terminal 320 (320 ′). However, this process is not essential for the emergency call system 100 (100 ′).

  In the first and second embodiments, the response history information transmission unit 590 refers to the log information stored in the log storage unit 580, and the dwelling unit control device 220 and the mobile phone terminal 320 (320 ′). Although an example in which response history information indicating a response history between the mobile phone terminal 320 and the mobile phone terminal 320 (320 ′) is transmitted via the personal computer 300 has been described, this process is an essential process for the emergency call system 100 (100 ′). Absent. That is, the information 50c and 50d included in the notification state information is not essential.

  Moreover, although the said 1st and 2nd embodiment demonstrated the structure provided with the emergency call main | base station 260, this invention is not limited to this. For example, the emergency call master unit 260 may be eliminated so that an emergency call is always reported to an external report destination (mobile phone terminals 320, 320 ').

  In addition, each of the first and second embodiments described above is merely an example of a specific example for carrying out the present invention, and the technical scope of the present invention should not be interpreted in a limited manner. It will not be. In other words, the present invention can be implemented in various forms without departing from the spirit or main features thereof.

It is a block diagram which shows the example of whole structure of the emergency call system by 1st Embodiment. It is a figure which shows the example of the response history information and alerting | reporting state information by 1st Embodiment. It is a flowchart figure which shows the operation example of the emergency call system by 1st Embodiment. It is a flowchart figure which shows the operation example of the emergency call system by 1st Embodiment. It is a block diagram which shows the example of whole structure of the emergency call system by 2nd Embodiment. It is a figure which shows the example of the alerting | reporting state information by 2nd Embodiment. It is a flowchart figure which shows the operation example of the emergency call system by 2nd Embodiment. It is a flowchart figure which shows the operation example of the emergency call system by 2nd Embodiment. It is a block diagram which shows the example of whole structure of the conventional emergency call system.

Explanation of symbols

100, 100 ′ Emergency call system 200 Recovery button 220 Dwelling unit control device 240, 240 ′ Emergency call control device 260 Emergency call master unit 400 Detection unit 410 Emergency call signal transmission unit 430 Recovery signal transmission unit 510, 510 ′ Notification state information generation unit 530 calling unit 580 log storage unit 610 notification stop unit 630, 630 ′ notification state information transmission unit

Claims (3)

An emergency call system having a dwell unit control device installed in a dwell unit and a management device that receives and notifies an emergency call signal transmitted from the dwell unit control device,
The dwelling unit control device
A detection unit for detecting an abnormal state in the dwelling unit;
When an abnormal state in the dwelling unit is detected by the detection unit, an emergency notification signal transmission unit that transmits the emergency notification signal to the management device;
A recovery signal transmitting unit that transmits a recovery signal for stopping notification by the management device to the management device by a user operation on the operation unit;
The management device
When the emergency call signal transmitted by the emergency call signal transmission unit is received, a notification unit for notifying an abnormal state in the dwelling unit;
When the emergency call signal transmitted by the emergency call signal transmission unit is received, a calling unit that calls an external report destination;
When receiving the recovery signal transmitted by the recovery signal transmitter, a notification stop unit that stops notification by the notification unit;
Based on the operation of the notification unit and the notification stop unit, a notification state information generation unit that generates notification state information indicating a notification state indicating whether the notification is being performed or stopped;
In response to a call from the calling unit, when there is a response from the external report destination, a notification state information transmission unit that transmits the notification state information generated by the notification state information generation unit to the external notification destination is provided. An emergency call system characterized by that. In the emergency call system according to claim 1,
The notification state information generation unit generates the notification state information as log information each time the notification state changes, stores the generated log information in a log storage unit,
The notification state transmission unit receives the log information from the log storage unit when a confirmation request mail requesting confirmation of the notification state is transmitted from the external notification destination after receiving a response from the external notification destination. An emergency call system characterized in that it reads out and transmits it to the external report destination. In the emergency call system according to claim 1,
The notification state information generation unit generates, as the notification state information, that notification by the notification unit is stopped when notification by the notification unit is stopped by the notification stop unit,
The notification state information transmission unit, when the notification state information is generated by the notification state information generation unit, transmits the generated notification state information to the external notification destination. .