JP2009273101A - Web telephone directory utilizing internet telephone system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a speech system for doing commercial services or administrative services to a number of unspecific users at a low price, and also to provide a web telephone directory for IP telephones utilizing the speech system. <P>SOLUTION: The present invention relates to an Internet telephone system and a web telephone directory utilizing the Internet telephone system characterized in that, on a communication network including the Internet having an Internet protocol, communicators such as a user-side personal computer and a service provider side personal computer connectable to the Internet and a communication software control device, the service provider side personal computer is connected to the Internet all the time by communication software and when a user connects to the Internet and clicks an icon in which a service provider registered user name on an Internet web page is embedded, the user-side personal computer and the service provider side personal computer are connected to make a speech. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a telephone directory on the web based on communication software (for example, Internet telephone software, message software) via a communication network having an Internet protocol (HTTP). More specifically, if the IP address of the service provider or the user name of the communication software is built in a public web server, and the user simply clicks on the web page, the communication software control device can communicate with the communication partner. The present invention relates to an Internet telephone system for making calls and realizing a telephone call, a telephone directory on the web, and a service using the telephone directory.

  Speaking of conventional telephone books, they were on paper. For example, there are town pages and hello pages provided by Nippon Telegraph and Telephone Corporation, and telephone numbers are recorded for each region. This is for a fixed telephone using a conventional telephone line, and a person who makes a call searches for a telephone number.

  When making a call with a conventional telephone system, the person who makes the call pays the telephone fee. In addition, when registering for a call fee receiving party payment service such as Nippon Telegraph and Telephone Toll Free (registered trademark: NTT Communications), the service provider bears the telephone fee. This causes an increase in cost when providing the service.

  In recent years, the number of Internet users has been increasing. Along with this, the concept of a conventional public telephone network system has changed. Specifically, it has become possible to transmit and receive audio via the Internet that transmits and receives data between computers. Also, the codec technology of communication software (mainly two types of client-server (CV) and peer-to-peer (P2P)) has been improved.

  A telephone directory service via the Internet is also provided. In this service, there is a homepage that displays not only a phone number but also a map showing the location.

  The Internet has become indispensable as a means of home life and business utilization. In particular, since calls between the Internet (Internet protocol telephone; hereinafter referred to as IP telephone) are cheap and simple, they are penetrating into people's lives as a means of communication. is there. The IP phone is usually used by a method of registering with each other between friends and family. Thus, in order to use an IP phone, it is necessary to register the other party's IP phone number, and when using it in the commercial service industry, there is a problem that the number of other parties that can be used is small. For this reason, the business cannot be expanded.

Conventionally, when making a toll-free phone call to a reception center, you have to select a number of numbers from the reception phone number to the person in charge. If the desired party was not reached, the reception center had to be called again. In addition, when contacting the city hall, it must be transferred to each department by a telephone exchange, and if the waiting time becomes longer, there may be a charge for that.
Therefore, if the IP telephone number can be searched in a wide range, it is inexpensive and useful for both the service providing side and the user side in the commercial service industry.
An object of the present invention is to provide a call system that is inexpensive and can provide commercial services and the like to an unspecified number of users when used for commercial purposes, and an IP telephone web phonebook using the call system. .

  In order to solve the above problem, the present inventors have incorporated the user name of the service method in a public web server, and if the user clicks on the web page, the communication partner can easily communicate with the communication partner. The present invention has been completed by finding an Internet telephone system that can make and make calls.

That is, the present invention provides the following internet telephone system and web telephone directory.
1. In a communication network having an Internet network having an Internet protocol, a communication device such as a user-side personal computer that can be connected to the Internet, a communication device such as a service-side personal computer, and a communication software control device, the service-side personal computer is connected by communication software. The user is always connected to the Internet, and the user connects to the Internet and clicks on the icon on the Internet web page where the registered user name on the service side is embedded. An internet telephone system characterized by being capable of being used.
2. 2. The Internet telephone system according to 1 above, wherein the communication network is a client-server system.
3. 2. The internet telephone system according to 1 above, wherein the communication network is a peer-to-peer system.
4). 2. The Internet telephone system according to 1 above, wherein a connection call can be made directly to a public telephone network telephone system.
5. A telephone directory on the web using the Internet telephone system according to any one of 1 to 4 above.
6). 6. The telephone directory on the web set forth in the preceding item 5 that can be used by registration by the service provider.
7). 7. The telephone directory on the web as described in 5 and 6 above, which can be searched by keyword, telephone number or business type.
8). The telephone directory on the web as described in the preceding item 7, which can be searched by inputting katakana and alphabets.
9. 9. The telephone directory on the web as described in 5 to 8 above, which has a function of interlocking with a map.
10. The telephone directory on the web as described in 5 to 9 above, which can be searched according to a plurality of search conditions.

  Since the web phone book of the present invention is based on a public web server, it is possible to reduce the burden of communication charges for domestic and international calls or to provide a free call service. Free calls between customers and support services that were impossible with conventional public telephone network systems can be realized with high efficiency. For example, it can be used effectively as a reception center for companies and administrative services, public telephone consultations, inquiries between companies, and question windows, greatly reducing costs. Public and commercial service users can use this telephone system. It is possible to easily obtain service information. The cost reduction and economic effects of the present invention are significant. If registered in the web phone book of the present invention, information can be sent and received all over the world.

Hereinafter, embodiments of the present invention will be described in more detail with reference to the drawings.
FIG. 1 is a system configuration diagram when the communication method is the Peer-To-Peer method in the Internet telephone system of the present invention.
FIG. 2 is a sequence chart showing call control when the communication method is the Peer-To-Peer method in the Internet telephone system of the present invention.
FIG. 3 is a system configuration diagram in the case where the communication system is a client-server system in the Internet telephone system of the present invention.
FIG. 4 is a sequence chart showing call control when the communication method is the Client-Server method in the Internet telephone system of the present invention.

    As shown in FIGS. 1 and 3, the present invention includes an Internet network 1 having an Internet protocol, a communication device 2 such as a user-side personal computer that can be connected to the Internet, and a communication device 3 such as a service-side personal computer. In the communication network having the communication software control device 4, the service-side personal computer 3 is always connected to the Internet by the communication software, and the user clicks the icon embedded with the registered user name on the service side of the Internet web page. Thus, an Internet telephone system is provided in which a user-side personal computer 2 and a service-side personal computer 3 are connected to enable communication. Communication devices other than personal computers include general phones, mobile phones, headphones (Head-Phone; for PCs), USB phones (for PCs), PSPs (manufactured by Sony Corporation; for wireless LANs), IP phones (for wired LANs) Wireless Wi-Fi phone (for wireless LAN), smart phone (SMARTPHONE; mobile phone), and the like.

  An example of software compatible with the client-server system is NP phone software. As software compatible with the peer-to-peer method, for example, there is SKYPE free communication software.

  The service provider must first register in this Web phonebook. Published on the web phone book and an icon is displayed. Clicking the icon on the service side and acquiring the user name or IP information from the server will realize the call. In the case of FIG. 2, the communication method is the Peer-To-Peer method, and the terminal and the terminal communicate directly. In the case of FIG. 4, the communication method is a client-server method, and the terminal communicates with the terminal via a server.

Hereinafter, the operation method on the user side will be described in detail.
(1) Start up the Internet telephone software and connect to the Internet telephone server. Alternatively, software using P2P technology may be activated and connected to the Internet super node.
(2) Log in to the Internet telephone server, register the IP address and user name, and log in. When using P2P technology, register and log in to the P2P soft super node.
(3) Search the book “Web phone book” on the Internet and select a communication partner.
(4) Clicking on the icon on the web phone book activates the programming of the web phone book page, links the address of the other party on the server side, and the other party's (service side) PC or a terminal such as SoftPhone / Smart Phone The bell rings.

  On the service side, when a bell of a terminal such as a PC or SoftPhone / Smart Phone rings, an operation for realizing the call is performed such as clicking a call button according to the software used, and the call is started.

  When communication between PCs is faulty, during a call (BUSY; busy), or when a preset time elapses, it can be transferred to a general public telephone network to connect the personal computer to the general telephone network. In this case, the telecommunications carrier may charge.

  When a user searches using the telephone directory on the web of the present invention, not only can a keyword and a phone number be searched, but a business type can be searched from the Japanese alphabet. In addition, search function by industry type (registration of web phone book registrants by industry type), search function of katakana (registration of web phone book registrants by katakana), search function of ABCD (registration of web phone book) Search by user alphabet by alphabet such as ABCD), linked function to web map (registrant of web phone book can be searched by area, and linked to web map to search registrant of web phone book in this area And a search function of a plurality of conditions (a search can be performed according to a plurality of search conditions by combining the above search functions).

  The Internet telephone system of the present invention increases convenience and promotes an information society. The use of this web phone book increases the work efficiency many times, especially in governments, government offices, service centers (for example, PC repair counters), sales centers, and reception centers. In addition, this web phone book realizes free communication between the service side company and the user.

    Service-side companies registered in this Web phonebook can reduce operating and management costs. The service user can make a call to a desired information source when browsing a homepage on the Internet using a personal computer. You can also check if the other party is communicating (busy status). In addition, hardware has advanced and there is no need to start a personal computer. As long as it can be connected to the Internet, the physical installation location does not matter, and it does not matter domestically or overseas.

In the Internet telephone system of this invention, it is a system block diagram in case a communication system is a Client-Server system. 6 is a sequence chart showing call control when the communication method is a client-server method in the Internet telephone system of the present invention. In the Internet telephone system of this invention, it is a system block diagram in case a communication system is a Peer-To-Peer system. 6 is a sequence chart showing call control when the communication method is a Peer-To-Peer method in the Internet telephone system of the present invention.

Explanation of symbols

1 Internet Network 2 User Terminal 3 Service Terminal 4 P2P Communication Server / CV Communication Server 5 Web Phone Book

Claims (10)

  In a communication network having an Internet network having an Internet protocol, a communication device such as a user-side personal computer that can be connected to the Internet, a communication device such as a service-side personal computer, and a communication software control device, the service-side personal computer is connected by communication software. Always connected to the Internet, the user connects to the Internet and clicks the icon with the registered service user name embedded on the Internet web page to connect the user's computer to the service computer and make a call. An internet telephone system characterized by being capable of being used.   The Internet telephone system according to claim 1, wherein the communication network is a client-server system.   The Internet telephone system according to claim 1, wherein the communication network is a peer-to-peer system.   2. The Internet telephone system according to claim 1, wherein a connection call can be made directly to a public telephone network telephone system.   A telephone book on the web using the internet telephone system according to claim 1.   6. The telephone directory on the web according to claim 5, which can be used by registration by a service provider.   7. The telephone directory on the web according to claim 5 and 6, which can be searched by keyword, telephone number or business type.   The telephone directory on the web according to claim 7, which can be searched by inputting katakana and alphabets.   The telephone directory on the web according to claim 5, which has a function of interlocking with a map.   The telephone directory on the web according to claim 5, which can be searched according to a plurality of search conditions.

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