JP2009267677A - Key telephone set and incoming notification method of voice message - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a key telephone set and an incoming notification method of voice message, having the communication cost reduced and the convenience of a voice mail device improved. <P>SOLUTION: The key telephone set having the voice mail device which performs a connection operation between a public telephone line network and an extension telephone line network has: a storage device which stores whether incoming notification of the voice message is performed by each extension telephone set or telephone set group to be stored in the extension line network, and stores a notification operation of the voice message and a telephone number of a notification destination by each telephone number called, when the voice mail device records the message; and a control part which refers to the storage device, when recording of the message of the voice mail device to the extension telephone set or the telephone set group is accepted, when it is confirmed that the incoming notification of the voice message is performed, confirms the notification operation and the telephone number of the notification destination stored in the storage device to the telephone number called , and performs the confirmed notification operation to the confirmed telephone number of the notification destination. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a button telephone apparatus and a voice message incoming notification method, and more particularly, to a button telephone apparatus having a voice mail function for recording a message and an incoming call notification function for notifying a specified terminal of an incoming voice mail and the button. The present invention relates to an incoming call notification method for voice messages and performed in a telephone device.

  The voice mail apparatus is mainly used for providing a button telephone apparatus with an answering machine function. The voice mail apparatus has a plurality of mailboxes, and each of the plurality of mailboxes is assigned to an outside line or an extension line connected to the button telephone apparatus.

  A conventional button telephone device equipped with a voice mail device is used when there is no response from an extension telephone or a telephone group to an incoming call from a public switched telephone network (PSTN) or from the extension telephone or telephone group. When presetting is performed, a message is recorded in a predetermined mailbox. Messages are recorded in each mailbox in the order of arrival.

  In addition, the key telephone apparatus provided with the voice mail apparatus is configured so that information indicating the caller telephone number can be registered in advance for the mailbox owner (extension telephone user) to access the mailbox from the outside. (For example, refer to Patent Document 1). In such a button telephone device, the caller telephone number notified by the caller ID notification service is compared with the telephone number registered in advance, and if they match, the message recorded in the corresponding mailbox is heard. Can do. That is, if the owner of a mailbox makes a call from a specific telephone (such as a mobile phone), the message recorded in his / her mailbox can be heard.

  Although it is not for a button telephone device, it compares the phone number registered in advance with the caller's phone number, records a message if they match (or rings the phone), and calls the phone if they do not match. There is also a voice mail device that sounds (or records a message) (see Patent Document 2).

  As described above, in a button telephone apparatus equipped with a conventional voice mail apparatus, messages are recorded in the order of arrival in a mailbox designated for each outside line or each extension. For this reason, in each mailbox, business messages from other sales offices or employees who are out, contacts from business partners, inquiries from customers, and other miscellaneous messages are recorded in the order of arrival.

With a button telephone device equipped with an incoming call notification function that notifies the designated terminal of incoming voice mail, a message from the caller is recorded using the answering voice recording function of the voice mail device for incoming calls when there is no call, An automatic notification is made to notify that the message has arrived. In this automatic notification, on the condition that a new message is stored in the recording destination mailbox, it is announced that the message has arrived by calling an extension or an outside line of the notification destination specified in advance.
JP 2001-144861 A JP 2001-274894 A

  In the button telephone device having the above-described incoming call notification function, the user of the incoming notification of the voice mail device message is automatically notified of all messages recorded in the mailbox of the voice mail device. It is configured.

  For this reason, when there is no user of the key telephone device, the key telephone is used for all new messages recorded in the mailbox, such as a message from the inside (extension or business communication between bases) and a message from the outside. The automatic call from the device is made to the extension line or the outside line of the notification destination, and there is an inconvenience that the user needs to listen to all messages sequentially. In addition, there is a problem that communication costs are incurred when responding to a call from a key telephone device while away from home.

  The present invention solves such a problem in the prior art, and receives a message in accordance with caller information from an extension or a public telephone network as a caller and telephone number information registered in advance. It is an object of the present invention to provide a button telephone device and a voice message incoming notification method in which communication costs can be reduced and the convenience of a voice mail device is improved by enabling selection of notification and notification destination designation.

A button telephone apparatus according to the present invention is a button telephone apparatus provided with a voice mail device that performs a connection operation between a public telephone line network and an extension telephone line network.
When the voice mail device records a message, it stores whether or not to perform incoming notification of a voice message for each extension telephone or telephone group accommodated in the extension telephone line network, and for each outgoing telephone number, A storage device for storing a voice message notification operation and a destination telephone number;
When recording of the message of the voice mail device for the extension telephone or the telephone group is accepted, the storage device is referred to the storage device, and when the incoming notification of the voice message is confirmed, the storage device And a control unit that confirms the notification operation and the notification destination telephone number stored in the information, and performs the notification operation confirmed with the confirmed notification destination telephone number.

  In this case, when the control unit accepts the recording of the message of the voice mail device for the extension telephone or the telephone group, if the calling telephone number is identifiable, the control unit stores the calling telephone number in the storage device, Thereafter, when it is confirmed that the incoming call of the voice message is to be made to the extension telephone set or the telephone group of the called party, a comparison search is performed in the storage device using the calling telephone number stored in the storage device, and the notification operation and the notification destination It is good also as confirming a telephone number.

  In addition, the control unit performs a comparison search in the storage device using the calling telephone number stored in the storage device using a wild code that matches any pattern except for a predetermined number. Also good.

The voice message incoming call notification method of the present invention is a voice message incoming call notification method performed by a button telephone device including a voice mail device that performs a connection operation between a public telephone line network and an extension telephone line network.
In a storage device, when the voice mail device records a message, it stores whether or not to notify the incoming voice message for each extension telephone or telephone group accommodated in the extension telephone line network. For each number, remember the voice message notification action and the phone number to be notified,
When recording of the message of the voice mail device for the extension telephone or the telephone group is accepted, the storage device is referred to the storage device, and when the incoming notification of the voice message is confirmed, the storage device The notification operation and the notification destination telephone number stored in are confirmed, and the notification operation confirmed to the confirmed notification destination telephone number is performed.

  In this case, when the recording of the voice mail device message for the extension telephone or telephone group is accepted, if the calling telephone number is identifiable, the calling telephone number is stored in the storage device, and then the destination telephone number is recorded. When it is confirmed that the incoming call notification of the voice message is made to the extension telephone or the telephone group, the telephone number stored in the storage device is used for comparison and search in the storage device to check the notification operation and the notification destination telephone number. It is good as well.

  Further, the comparison search in the storage device using the calling telephone number stored in the storage device may be performed using a wild code that matches any pattern other than the number at a predetermined location.

  As is clear from the above description, according to the button telephone device of the present invention, the presence / absence of notification of the incoming message and the notification destination are designated for each caller information from the extension which is the caller or the public telephone network. As a result, the convenience of using the voice mail device can be improved. In addition, regarding automatic notification to the outside, it is possible to select the presence / absence of a message arrival notification from the sender's information, thereby realizing reduction in communication cost.

  In addition, by using a wild-code comparison method in the part of the caller's information to compare and search for operation specifications, whether there is an incoming call notification for a recorded message from a specific extension (group) or specific area And a notification destination can be selected.

  Next, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing a configuration of an embodiment of a button telephone apparatus according to the present invention.

  A button telephone device 10 shown in FIG. 1 is provided between a public telephone line network 20 and an extension telephone line network 30, and includes a control unit 100 including a storage device 110 and a call control program unit 120, and an external line interface unit 200. , Voice mail device 300 and extension interface unit 400.

  The external line interface unit 200 is connected to the public telephone line network (PSTN) 20 via one or more external lines, and is connected to the control unit 100, and is included in the incoming call from the public telephone line network 20. It has a function of notifying the control unit 100 of different caller information for each telephone.

  The extension interface unit 300 is connected to the control unit 100 and to an extension telephone line network 30 that accommodates a plurality of extension telephones or telephone groups.

  The voice mail device 300 has a plurality of mailboxes and is connected to the control unit 100. In this embodiment, the voice mail device 300 is provided in the key telephone device 10, but may be provided outside.

  In accordance with the call control program stored in the call control program unit 120, the control unit 100 is an extension accommodated in the extension telephone line network 30 between the extension interface unit 200 and the extension interface unit 400 or via the extension interface unit 400. Performs call control between telephones.

  In addition, the control unit 100 transfers the incoming call from the outside line to the voice mail apparatus 300 based on the setting from the extension telephone or the telephone group. Further, the control unit 100 controls access to the voice mail device 300 from an extension telephone or a telephone group or from an outside line. The operation of these control units 100 is the same as that of a button telephone device equipped with a known voice mail device.

  The storage device 110 stores the presence / absence of the incoming notification of the message and the notification destination corresponding to the extension telephone or telephone group of the destination and the caller information. A message from the caller is recorded by using the answering machine recording function of the mail device 300, and stored in the storage device 110 corresponding to the caller information notified from the extension telephone or telephone group of the caller and the external line interface unit 200. The control operation corresponding to the notification destination stored corresponding to the presence / absence of the incoming notification of the received message, the sender information, and the operation designation information for each sender is performed.

  The control unit 100 notifies the incoming call of the message in the storage unit provided for each extension telephone or telephone group in the storage device 110 according to the presence / absence of the incoming call notification set for each extension telephone or telephone group. When performing message arrival notification, the search is performed using the caller information and the operation designation information for each caller. In this search, any number other than the predetermined number is used. A search method using a wild code that matches the pattern is also employed. This enables, for example, a search that designates only the head number, so that an incoming call from a specific extension telephone or telephone group whose head number starts with “1”, for example, or a specific that starts with “2”. It is possible to collectively select the presence / absence of an incoming call notification and a notification destination for a recorded message from a region.

  FIG. 2 is a flowchart showing a control operation by the control unit 100 based on the call control program unit 120. Hereinafter, the operation of the present embodiment will be described in detail with reference to FIG.

  Operation information from the extension telephone or the telephone group is input to the extension interface unit 400, and the control unit 100 responds to the extension telephone or the telephone group and the caller information according to the operation information, whether or not there is an incoming message notification. The notification destination is stored in the storage device 110.

  The external line interface unit 200 detects an incoming call from the public telephone line network 20 and receives a calling telephone number (caller information) that is a telephone number of a calling side telephone notified from the public telephone line network 20. Notify the control unit 100.

  When recording a message from the external line interface unit 200 or the internal line interface unit 400 to the voice mail apparatus 300, the control unit 100 checks whether or not the caller can be identified by the caller information (step S1). When the caller information can identify the caller, the caller information (data A) is stored in the storage device 110 (step S2). Subsequently, the control unit 100 searches the storage device 110 by the destination, It is confirmed whether message incoming notification is set (step S3).

  If it is confirmed in step S1 that the caller information cannot be identified by the caller information, such as when the caller phone number is set not to be notified on the caller side, the process proceeds to step S3 without performing step S2. Transition.

  If it is confirmed in step S3 that no incoming message notification is set for the incoming call destination, the process ends without performing incoming message notification (step S4).

  In step S3, when it is confirmed that the message arrival notification is set for the destination, the operation designation data (data) for designating the operation corresponding to each caller is further stored in the storage device 110. It is confirmed whether or not B) is set (step S5).

  If it is confirmed in step 5 that the operation designation data is not set, a message arrival notification is sent to the destination, and the process ends (step S7).

  If it is confirmed in step 5 that the operation designation data is set, it is confirmed in step S2 whether the sender information (data A) is recorded in the storage device 110 (step S6).

  If it is confirmed in step S6 that the caller information (data A) is not recorded in the storage device 110, the process ends without notifying the arrival of the message as in step S4 (step S9).

  In step S6, when it is confirmed that the caller information (data A) is recorded in the storage device 110, the operation designation data (data B) is compared and searched by the caller information (data A). (Step S8), it is confirmed whether there is a notification destination telephone number (data C) set in the storage device 110 in accordance with these (Step S10). In the comparison search in S8, the above-described wild code search is possible.

  In step S10, when it is confirmed that there is no notification destination telephone number (data C) that matches the caller information (data A) and the operation designation data (data B), the process proceeds to step S9, and a message incoming notification is sent. Exit without doing.

  When it is confirmed in step S10 that there is a notification destination telephone number (data C) that matches the caller information (data A) and the operation designation data (data B), the notification destination telephone number (data C) Is notified of the incoming message (step S11), and the process ends.

It is a block diagram which shows the structure of one Embodiment of the button telephone apparatus by this invention. It is a flowchart which shows operation | movement of embodiment shown in FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Button telephone apparatus 20 Public telephone line network 30 Extension telephone line network 100 Control part 110 Memory | storage device 120 Call control program part 200 Outside line interface unit 300 Voice mail apparatus 400 Extension line interface unit

Claims (6)

In a button telephone device equipped with a voice mail device that performs a connection operation between a public telephone line network and an extension telephone line network,
When the voice mail device records a message, it stores whether or not to perform incoming notification of a voice message for each extension telephone or telephone group accommodated in the extension telephone line network, and for each outgoing telephone number, A storage device for storing a voice message notification operation and a destination telephone number;
When recording of the message of the voice mail device for the extension telephone or the telephone group is accepted, the storage device is referred to the storage device, and when the incoming notification of the voice message is confirmed, the storage device And a control unit for confirming the notification operation and the notification destination telephone number stored in the information, and performing the notification operation confirmed by the confirmed notification destination telephone number. The button telephone apparatus according to claim 1,
When the control unit accepts the recording of the voice mail device message for the extension telephone or the telephone group, if the calling telephone number is identifiable, the control unit stores the calling telephone number in the storage device, and then receives the incoming call. When it is confirmed that the incoming call notification of the voice message is sent to the previous extension telephone or the telephone group, the storage telephone is stored in the storage device using the calling telephone number stored in the storage device to perform the notification operation and the notification destination telephone number. A button telephone device characterized by confirming. The button telephone apparatus according to claim 2,
The control unit performs a comparison search in the storage device using a calling telephone number stored in the storage device using a wild code that matches any pattern except for a number at a predetermined location. Button telephone equipment to do. In the method for notifying incoming voice messages performed by a button telephone device having a voice mail device that performs a connection operation between a public telephone line network and an extension telephone line network,
In a storage device, when the voice mail device records a message, it stores whether or not to notify the incoming voice message for each extension telephone or telephone group accommodated in the extension telephone line network. For each number, remember the voice message notification action and the phone number to be notified,
When recording of the message of the voice mail device for the extension telephone or the telephone group is accepted, the storage device is referred to the storage device, and when the incoming notification of the voice message is confirmed, the storage device A method for notifying of incoming voice message, comprising: confirming the notification operation and the notification destination telephone number stored in the message, and performing the notification operation confirmed on the confirmed notification destination telephone number. The voice message incoming call notification method according to claim 4,
When the recording of the voice mail device message to the extension telephone or telephone group is accepted, if the calling telephone number is identifiable, the calling telephone number is stored in the storage device, and then the called extension telephone or When it is confirmed that the incoming call notification of the voice message is made to the telephone group, a comparison search in the storage device is performed using the calling telephone number stored in the storage device to check the notification operation and the notification destination telephone number. Voice message incoming notification method. The voice message incoming call notification method according to claim 5,
An incoming voice message characterized in that a comparison search in the storage device using a calling telephone number stored in the storage device is performed using a wild code that matches any pattern except for a predetermined number. Notification method.

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