JP2009237823A - Identification service system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To easily and accurately identify a recipient of a package, and to surely deliver a package only to the identified recipient. <P>SOLUTION: An order reception computer 1 owned by a shipper and a recipient terminal 3 owned by a recipient and a delivery management computer 4 of a delivery service agent and a deliverer terminal 7 are connected through a communication line. Identification information is input from the recipient terminal 3 through the order reception computer 1, and the order reception computer 1 converts the identification information into a two-dimensional code, and prints it on a delivery label, and attaches it to a delivery package. When the package is delivered, the information of the two-dimensional code is received into the deliverer terminal 7, and identification processing is performed for collating it with data of an identification document to be presented by the recipient. When the data coincide with each other, the recipient is identified, and the package is delivered. The records on the identification processing are transmitted to the order reception computer 1. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an identity verification service system suitable for handing over a package sent from a shipper to a recipient after confirming that the package is the recipient.

  As a service to deliver parcels such as confidential and private items that require confidentiality to the recipient, the recipient notifies the consignee of the password in advance, and the password data notified by the consignee is used as a barcode. Convert it, print it on a delivery label, attach it to the package, deliver it to the recipient, and hand over the package to the recipient. When you deliver the package to the recipient, print the barcode on the collector terminal (hereinafter abbreviated as PP) There is a service in which the data is read and decrypted into password data, and this is compared with the password presented by the recipient to confirm that they match, and then the package is delivered to the recipient (for example, see Patent Document 1).

JP 2002-288292 A

  The conventional service confirms the identity of the person only by the password verification result. For example, a person other than the recipient knows the password, or the recipient teaches the password to another person. Sometimes the package is delivered to a person other than the original recipient. Make sure that the recipient is intentionally informing the other person of the password and that the other person is delivered an illegal package that is intended to be delivered to a person that cannot be received by the recipient. It cannot be completely prevented.

  Conventionally, for example, when a credit card is delivered from a credit sales company to a sending customer, it was delivered to the recipient by “personal limited receipt mail” based on the so-called identity verification method. Law), when delivering goods that require identity verification, including credit cards, the shipper is obliged to verify the identity and store transaction records. Construction of a system that can efficiently perform collection and delivery processing is desired.

  In view of such a problem of the prior art, the present invention makes it easy and accurate to verify the identity of the package recipient so that the package is delivered only to the recipient, and the package delivery service provider It is an object of the present invention to construct an identity verification service system for parcel delivery luggage so that collection and delivery processing can be performed efficiently.

In order to solve the above problems, the identity verification service system of the present invention is:
An order receiving computer owned by a shipper, a label issuing computer for issuing a delivery label connected to the order receiving computer via a communication line, and a recipient terminal owned by a recipient connected to the order receiving computer via a communication line And a collection / delivery management computer that is connected to the order receiving computer via a communication line and manages collection / delivery information related to the collection / delivery of the package from the shipper to the recipient by the collection / delivery service provider, and connected to the collection / delivery management computer via a communication line An identity verification service system for confirming that the package is the recipient and delivering the package, and a collection / delivery terminal owned by a collection / delivery service company,
The order receiving computer is:
Means for accepting input of identity verification information including the date of birth data, identity verification document type data and symbol number data of the verification document for confirming the identity of the recipient from the recipient terminal; ,
Means for associating identification information input from the recipient terminal with the slip number data and registering it in the customer information file and storing it in the storage means;
Means for sending the recipient address information including the identity verification information and the slip number data from the customer information file to the label issuing computer,
The label issuing computer is
Two-dimensional code generation means for converting the identity verification information and the slip number data transmitted from the order receiving computer into an integral two-dimensional code;
Label issuing means for generating delivery label issuance data from the recipient information sent from the order receiving computer, sending it to a printer together with the generated two-dimensional code data, and printing out the delivery label;
The collector terminal is
Code processing means for reading the two-dimensional code of the delivery label attached to the package and inputting data;
A person-specific data input means for inputting person-specific data consisting of each data of the date of birth of the recipient presented by the recipient, identification data type of identification document and symbol number data of the confirmation document;
The data input by the code processing means and the data input by the person-specific data input means are each verified, and the person confirmation means for displaying the result,
Means for generating identity confirmation completion data and transmitting it to the collection and delivery management computer when the matching results match,
The collection / delivery management computer comprises:
It has a structure provided with a means to transmit the personal identification completion data transmitted from the collector terminal to the order receiving computer.
Further, the service system having the above-described configuration is characterized in that the function of the label issuing computer is provided integrally with the order receiving computer.

According to the identity verification service system of the present invention, the identity verification information notified to the shipper in advance by the recipient is converted into a two-dimensional code, printed on the delivery label, and carried by the collection and delivery person when delivering the package to the recipient. Whether the recipient is the principal by decrypting the information converted into the two-dimensional code at the collector terminal into data, and collating this data with the data inputted from the identity verification document presented by the recipient This can be confirmed reliably.
In addition, the data used in the identity verification process is transmitted as identity verification completion data from the collector terminal to the collection / delivery management computer, and further to the order receiving computer. The data can be input to the order receiving computer and stored in the order receiving computer for a predetermined period.
In addition, since the identity verification process is performed based on the information notified to the order receiving computer from the recipient's own terminal, there is no need for the shipper or the recipient to carry out any additional procedures or troubles. By notifying the date and time of delivering the package, it is possible to efficiently carry out the package collection and delivery process.

A preferred embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a block diagram showing the overall configuration of an example of the identity verification service system of the present invention. In the configuration shown in the figure, the system of the present invention is applied to a package delivery form in which a customer applies to a credit sales company to provide a service such as the use of a credit card, and a credit card issued by a shipper as a credit sales company is delivered to a recipient who is a customer. Is applied.

  As shown in FIG. 1, an order receiving computer 1 owned by a shipper and a label issuing computer 2 for issuing a delivery label are connected through a communication line such as a dedicated line LL. The order receiving computer 1 and a recipient terminal 3 owned by the recipient are connected via a communication line such as the Internet IN. Further, the order receiving computer 1 is connected to a distribution network N constructed by a collection / delivery service provider via a communication line such as a dedicated line LL. Normally, credit cards are issued at the printing company that has the card issuing device, and the credit sales company notifies the printing company of information necessary for issuing the card, and issues the card to the recipient of the issued card. We are entrusting shipping operations. Accordingly, the label issuing computer 2 is generally owned by the printing company. In this example, the card is issued by the shipper, and the label issuing computer 2 is also owned by the shipper.

  As shown in FIG. 2, the order receiving computer 1 includes an input unit 11 such as a keyboard, a mouse, or a scanner, a display unit 12 such as a monitor for displaying data, and a communication unit 13 that transmits and receives data via a communication line. And storage means 14 for storing and storing various data such as customer information file 16 and files and processing programs, and control means 15 for controlling each processing means in accordance with the processing programs stored in the storage means 14. It is configured. The order receiving computer 1 is equipped with a Web server function and provides a homepage screen to the recipient terminal 3 through the Internet IN.

  The processing program stored in the storage means 14 includes a transaction acceptance program for accepting an application for service provision, an information reception program for receiving recipient information and identification information transmitted from the recipient terminal, and the received information as a customer. Information registration program registered in the information file 16 and stored in the storage means 14, slip number assignment processing program registered in the customer information file 16 in association with the slip number data for each recipient who sends the card, receipt for sending the card A recipient information processing program for reading out personal identification information and recipient recipient information including slip number data from the customer information file 16 and transmitting the information to the label issuing computer 2, and each processing means is controlled by these processing programs. It has become so.

Specifically, the transaction acceptance program opens a shipper's service provision acceptance website on the Internet IN, provides a homepage screen to the display means of the recipient terminal connected to the site, and uses the card on the website. Processing means for accepting input of information relating to the recipient and input of information relating to the recipient required for providing the service.
The information receiving program is means for receiving information on the recipient input by the recipient operating the input means of the recipient terminal on the Web site. The information entered by the recipient on the website includes identity verification information for confirming the recipient's identity, information relating to the destination of the issued card (data such as the name of the delivery location, its address, postal code, telephone number, etc.) Recipient contact information (for example, data such as mobile phone numbers and e-mail addresses), and various data such as information for credit review (for example, data related to the recipient's work, length of service, annual income, bank account, etc.) included. The identity verification information includes personal identification data and personal identification data consisting of the recipient's name, address, and date of birth, and a driver's license, health insurance card, passport that proves the content of the personal identification data. Alternatively, it includes data for each type of identity verification document such as a alien registration certificate, and various data of symbol number data described in the identity verification document.
The information registration program is processing means for registering the received information on the recipient in the customer information file 16 for each recipient and storing it in the storage means 14.
The slip number assignment processing program is a means for registering in the customer information file 16 by associating the customer information file 16 and the slip number data of the corresponding recipient whose card is issued after the credit examination is determined or issued. is there. The slip number data is data that is allocated in advance by the collection / delivery service provider and provided to the shipper, and is stored in the storage means 14.
In addition, when the recipient information processing program issues the recipient's card and sends it, the date of birth data and the identification data of the identification document of the relevant recipient's identity information from the customer information file 16 are sent. And a processing means for reading the recipient number information including the symbol number data, the slip number data, the card delivery location name designated by the recipient, the address, the postal code, and the telephone number, and transmitting them to the label issuing computer 2 is there.

  As shown in FIG. 3, the label issuing computer 2 includes an input unit 21, a display unit 22, a communication unit 23, a storage unit 24, and a control unit 25 and issues a delivery label, as in the order receiving computer 1. A printer 26 is provided.

  The storage means 24 of the label issuing computer 2 stores, in the form of a barcode, each piece of recipient identification information transmitted from the order receiving computer 1 and an information receiving program for receiving the destination information, and slip number data included in the received destination information. The barcode generation program for converting to the above, the two-dimensional code generation program for converting each data of the slip number data and the personal identification information into an integrated two-dimensional code, the delivery label issuing data from the destination information, and the generated A processing program such as a label issuance program for transmitting the bar code and the two-dimensional code data to the printer 26 and printing out the delivery label by the printer 26 is stored, and each processing means is controlled by these processing programs. ing.

  Specifically, as shown in FIG. 4, the label issuing computer 2 performs data 201 such as a recipient's name, delivery address, postal code, and telephone number on a single label by each processing program. The printer 26 issues a delivery label 200 on which each data such as a barcode 202 converted from the slip number data, a two-dimensional code 203 obtained by integrally converting the slip number data and the individual identification information data is printed. And this delivery label 200 is affixed on the envelope which packed the card | curd, and is used for delivery. Note that information such as the collection date and time, the name of the package, the number of pieces, and the weight may be printed on the delivery label 200 by the label issuing program.

  The recipient terminal 3 is an information processing terminal that includes a data input means, a display means, a communication means, a storage means, and a control means thereof, and has a Web function and an e-mail communication function. Consists of a mobile phone or the like. The recipient operates the input means while the recipient's terminal 3 is connected to the shipper's service provision reception website established on the Internet IN and the homepage for accepting the service provision application for the site is displayed on the display means. Then, by inputting the information necessary for the application and performing transmission processing of the input data, a procedure for applying for the card use service to the shipper is performed.

  As shown in FIG. 1, the collection / delivery service company has terminals 5 and 6 and relay stations installed at branch offices that collect and deliver home delivery packages, centered on the collection / delivery management computer 4 installed at the collection / delivery central processing station. A distribution network N is constructed by connecting terminals (not shown) through a communication network. That is, delivery information from when the package is collected from the consignee to delivery to the recipient is input from the terminals 5 and 6 of each branch connected to the logistics network N, and is collected and managed by the collection and delivery management computer 4. It is configured. Note that. The collection / delivery management computer 4 and the terminals 5 and 6 are each provided with data input means, display means, communication means, storage means, control means, and the like, as with the order receiving computer 2.

  The collection / delivery management computer 4 is connected to the order receiving computer 1 via a communication line, and has a function of transmitting / receiving delivery information to / from the order receiving computer 1. The terminal 5 is installed at a store opening which is a branch near the shipper's location, and has a function of generating and transmitting the collection / shipping related information. In addition, the terminal 6 is installed in a store that is a branch near the recipient's delivery address, and has a function of generating and transmitting delivery related information. In addition, the departure store and arrival store are equipped with PP7 carried by a driver who is in charge of collection and delivery.

  As shown in FIG. 5, the PP 7 includes a data input unit 71 composed of a numeric keypad and function keys, a display unit 72 for displaying data, a bar code reader unit 73 for reading bar codes and two-dimensional codes, and a logistics network. A communication control unit 74 that transmits and receives data by connecting to N wired or wirelessly, a printer unit 75 that prints and outputs labels, a storage unit 76 that stores and stores various data, files, and processing programs, and a storage unit The control unit 77 is configured to control each unit according to the processing program stored in 76.

  Specifically, in the storage unit 76, a clocking program for recording the date and time of data processing, a code processing program for reading the two-dimensional code of the delivery label 200 by the bar code reader unit 73 and inputting data, and identity verification presented by the recipient When the personal identification data input program for inputting information, the data read by the barcode reader unit 73 and the data of the input personal identification information are collated, and when the collation result matches the personal identification program for displaying the result Stored is a processing program such as a confirmation completion processing program for generating personal confirmation completion data and transmitting it to the collection and delivery management computer 4 via the physical distribution network N. In the storage unit 76, information related to the person in charge such as the personal number of the driver in charge of collection / delivery registered in the collection / delivery service company is also registered.

The code processing program is a processing unit that reads the two-dimensional code of the delivery label 200 with the bar code reader unit 73, decodes it to the original data, and inputs and stores it in the memory of the storage unit 76 or the control unit 77. By decrypting the data of the two-dimensional code, the slip number data, the date of birth data of the recipient, the personal identification document type data, and the symbol number data of the verification document are taken into PP7.
The personal identification data input program is a processing means for operating the input unit 71 to input personal identification information presented by the recipient in order to confirm the identity of the recipient when delivering the package to the recipient. . The identity verification is performed by presenting the identity verification document that the recipient has notified the shipper in advance to the driver in charge of collection and delivery, and the date of birth of the recipient, the type data of the document, and the document The described symbol number data is input by operating the input unit 71, and the input data is registered in the memory of the storage unit 76 or the control unit 77. The input information is displayed on the display unit 72.
The identity verification program is processing means for collating the data read by the barcode reader unit 73 with the data input by operating the input unit 71 and displaying the result on the display unit 72. The collation is performed every time the birth date data, the document type data, and the symbol number data are input by the input unit 71. If the data does not match, a display prompting the user to re-enter the data each time. It is displayed on the display unit 72.
The confirmation completion processing program fetches the date and time data on which the processing is made when the data for identifying the recipient matches as a result of the data collation, and the date and time data when the delivery to the recipient is completed. , Identification number data, confirmation document type data, confirmation document symbol number data, personal number data of the driver in charge of collection and delivery, and personal identification completion data consisting of the recipient's date of birth data are generated and communication controlled A processing means for transmitting from the section 74 to the collection / delivery management computer 4 via the physical distribution network N.

  According to the identity verification service system of the present invention configured as described above, the delivery process until the package shipped from the shipper is delivered to the recipient himself / herself is performed as follows.

[Acceptance of transactions]
First, when the recipient operates the recipient terminal 3 to access the shipper's service provision reception website, the order receiving computer 1 prompts the display means of the recipient terminal 3 to input information related to the recipient necessary for providing the service. Display the screen. When the recipient operates the input means of the recipient terminal 3 to input necessary information such as the personal identification information and information related to the destination of the issued card in the data input field arranged on the screen, and performs the data transmission processing The inputted information is transmitted to the order receiving computer 1, and the order receiving computer 1 registers the received information in the customer information file 16, and the transaction acceptance process is completed.
The shipper issues a card to be sent to the recipient after examining the necessity of providing the service to the recipient based on the information provided for credit examination registered in the customer information file 16. Further, the order receiving computer 1 registers slip number data in association with the customer information file 16 of the recipient.

[Shipment processing]
After issuing the card, the order receiving computer 1 sends the recipient addressee information including the identity confirmation information of the recipient who receives the card and the slip number data to the label issuing computer 2, and the label issuing computer 2 prints out the delivery label 200. The delivery label 200 issued by the label issuing computer 2 is attached to an envelope in which the issued card is packed. When the card is ready for shipment, the order receiving computer 1 notifies the collection / delivery management computer 2 of the collection / delivery service company of the collection request. The shipping schedule may be notified to the collection / delivery management computer 4 in advance.

[Delivery processing]
Upon receiving the collection request or notification of collection schedule, the collection / delivery management computer 4 notifies the terminal 5 of the store near the shipper's location of the package collection instruction, and the driver in charge of collection at the store goes to the shipper to collect the package. In addition, the package is delivered to a store near the recipient's location via a delivery relay station. Further, the collection / delivery management computer 4 receives the notification of the email address data of the recipient terminal 3 from the order receiving computer 1, and notifies the recipient in advance of the scheduled date and time for delivery of the package to the delivery destination designated by the recipient. Keep it. The collection processing of the package delivery information from the collection of the package by the collection driver until the package is sorted by delivery destination and delivered to the arrival store is performed by using the barcode 202 of the delivery label 200, the PP7, the terminal 5 of each store, 6 and so on.

[Delivery and identity verification processing]
The package delivery driver delivers the package delivered to the arrival store to the recipient's delivery address, and confirms the identity of the recipient when delivering the package to the recipient.
In the identity verification procedure, the two-dimensional code 203 of the delivery label 200 is first read by the bar code reader unit 73 of the PP7 while the driver in charge of delivery is facing the recipient, and the data of the two-dimensional code 203 is transferred to the PP7. take in. Next, the name and address of the recipient are visually confirmed by the identity verification document presented by the recipient. Further, the recipient's date of birth data, document type data, and symbol number data described in the document are input by operating the input unit 71 of PP7, and the two-dimensional code. The data fetched from 203 is collated.
As a result of the collation, if the data match is displayed on the display unit 72 of PP7, the package is delivered to the recipient.

[Delivery completion processing]
When the delivery of the package to the recipient is completed, the PP 7 receives the date and time data of the delivery, slip number data, confirmation document type data, confirmation document symbol number data, collection driver driver personal number data and receipt Personal identification completion data composed of each data of the person's birth date data is generated, and this data is transmitted from the communication control unit 74 to the collection / delivery management computer 4 via the physical distribution network N.
The collection / delivery management computer 4 that has received the personal identification completion data transfers the received personal identification completion data to the order receiving computer 1, and the data is stored in the order receiving computer 1 as a personal identification record for a legal period.

In the illustrated embodiment, the order receiving computer 1 and the label issuing computer 2 are provided as separate data processing means on the assumption that transaction order processing and card and delivery label issuance are performed at different locations. You may comprise the function of a computer mounted in one computer. The personal identification information to be two-dimensionally encoded includes the password notified to the shipper by the recipient, and when delivering the package, the password presented by the recipient may be verified in PP7.
In addition, although an example in which a credit card is delivered as a parcel delivery package has been shown, the service system of the present invention is not limited to this, and the service system of the present invention is intended to be surely delivered to the person by specifying the recipient himself / herself, including valuables and confidential items. It is possible to apply to delivery of an appropriate package. The service system of this invention does not ask | require the kind of package to deliver. Further, for example, information on the recipient and delivery destination information of the package is notified to the shipper at the store of the shipper's sales office or by sending a facsimile document, and the notified information is sent to the customer information file 16 of the order receiving computer 1. After registration, only the personal identification information may be notified from the recipient terminal 3 to the order receiving computer 1 via a communication line, and this may be registered in the customer information file 16. In short, it is not necessary to notify the identity verification information at the same time as other information regarding the recipient at the time of transaction acceptance processing, and it may be input to the order receiving computer 1 at an appropriate time before the delivery label 200 is issued.
The illustrated configuration of the home delivery service system is an example, and the present invention is not limited to this, and can be configured in other appropriate forms.

1 is an overall configuration block diagram showing an example of an identity verification service system of the present invention. It is the figure which showed the structure of the order receiving computer of FIG. It is the figure which showed the structure of the label issuing computer of FIG. A configuration example of a delivery label issued by a label issuing computer was shown. It is the figure which showed the structure of the collector terminal of FIG.

Explanation of symbols

1 order receiving computer, 2 label issuing computer, 3 recipient terminal, 4 collection / delivery management computer, 5 departure terminal, 6 arrival terminal, 7 collection / delivery terminal (PP), 200 delivery label

Claims (2)

An order receiving computer owned by a shipper, a label issuing computer for issuing a delivery label connected to the order receiving computer via a communication line, and a recipient terminal owned by a recipient connected to the order receiving computer via a communication line And a collection / delivery management computer that is connected to the order receiving computer via a communication line and manages collection / delivery information related to the collection / delivery of the package from the shipper to the recipient by the collection / delivery service provider, and connected to the collection / delivery management computer via a communication line An identity verification service system for confirming that the package is the recipient and delivering the package, and a collection / delivery terminal owned by a collection / delivery service company,
The order receiving computer is:
Means for accepting input of identity verification information including the date of birth data, identity verification document type data and symbol number data of the verification document for confirming the identity of the recipient from the recipient terminal; ,
Means for associating identification information input from the recipient terminal with the slip number data and registering it in the customer information file and storing it in the storage means;
Means for sending the recipient address information including the identity verification information and the slip number data from the customer information file to the label issuing computer,
The label issuing computer is
Two-dimensional code generation means for converting the identity verification information and the slip number data transmitted from the order receiving computer into an integral two-dimensional code;
Label issuing means for generating delivery label issuance data from the recipient information sent from the order receiving computer, sending it to a printer together with the generated two-dimensional code data, and printing out the delivery label;
The collector terminal is
Code processing means for reading the two-dimensional code of the delivery label attached to the package and inputting data;
A person-specific data input means for inputting person-specific data consisting of each data of the date of birth of the recipient presented by the recipient, identification data type of identification document and symbol number data of the confirmation document;
The data input by the code processing means and the data input by the person-specific data input means are each verified, and the person confirmation means for displaying the result,
Means for generating identity confirmation completion data and transmitting it to the collection and delivery management computer when the matching results match,
The collection / delivery management computer comprises:
A personal identification service system comprising means for transmitting personal identification completion data transmitted from a collector terminal to an order receiving computer. The personal identification service system according to claim 1, wherein the order receiving computer is integrally provided with a function of a label issuing computer.

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