JP2009217639A - Management system and management program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To manage equipment without any human cooperation and without applying a special burden to a person in charge or an original user. <P>SOLUTION: In this management system including a device, a management server for managing the device, and an IC tag reader configured so as to be communicable with the management server to read data of an IC tag, the device includes a housing for interrupting electromagnetic waves and an IC tag which is located in the housing when not used and located to expose itself from the housing when used, and the management server determines that the device is started to be used when the IC tag reader reads the IC tag. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a technology that makes it possible to place various devices such as electrical products and information communication devices under the management of a management server and manage or monitor the devices after the start of use.

In various devices such as electrical products and information communication devices, in order to grasp the location of the device, it is considered to attach an IC tag to each device.
In Patent Document 1 below, a technique is proposed in which an IC tag is attached to various devices, the location of each device is grasped, and the device is used for countermeasures against recall.

Similarly, various proposals have been made in the following Patent Documents 2 to 4 in order to clarify the location of each device.
Japanese Patent Publication No. 2005-129038 Japanese Patent Publication No. 2006-195766 Japanese Patent Publication No. 2003-339086 Patent Registration No. 3844894

  Here, in the above-mentioned patent document 1, an IC tag is attached to each device, and the position of the device is grasped and a recall countermeasure is taken. For this reason, when an IC tag reader exists, the IC tag reacts at each point such as a shipping warehouse, a wholesale store, a retail store, and a transportation terminal, and the device is actually in the hands of a consumer (user). There is a problem that the location information of the device is notified to the server even though it has not passed.

  If there are multiple devices of the same type, it is possible to set a standard for determining that they exist in the store before the user. However, if there is only one device in the store, or if the user owns multiple devices For example, accurate judgment cannot be made.

  In addition, although there is a system called user registration, there are problems such as the fact that the user does not actually take the registration procedure or the registration procedure using the registration postcard returned from the user on the manufacturer side is not performed correctly. Yes.

That is, although it is desired to acquire position information at the time when the target device reaches the user's hand, there is no method for accurately acquiring such position information.
In many cases, the manufacturer guarantees the warranty for one year from the start of sales and use. However, there is also a problem that the warranty period is substantially extended because the dealer does not write the sales date on the warranty card. Even in such a case, it has been desired to acquire the date when the user actually started use.

  The present invention was devised in view of such circumstances, and the location and start of use of the device at the start of use of the device without obtaining human cooperation and without placing a special load on the seller or the consumer. The purpose is to accurately grasp the date and time.

The present invention for achieving the above object will be described below.
(1) The invention described in claim 1 is a management system comprising a device, a management server for managing the device, and an IC tag reader configured to be able to communicate with the management server and reading data of the IC tag. The device includes a housing that shields electromagnetic waves, and an IC tag attached to a position that is exposed from the housing inside the housing when not in use and is used. The management system is characterized in that when the IC tag is read by the IC tag reader, it is determined that the device has been used.

  (2) The invention described in claim 2 is a management system comprising a device, a management server that manages the device, and an IC tag reader configured to be able to communicate with the management server and reading data of the IC tag. The device is configured to include an IC tag that is packaged with a member that shields electromagnetic waves at the time of shipment, and that is attached to a position that is exposed when the package is unwound. The management server includes the IC tag reader The management system is characterized in that it is determined that use of the device is started when read by.

  (3) The invention described in claim 3 is a management system comprising a device, a management server for managing the device, and an IC tag reader configured to be able to communicate with the management server and reading data of the IC tag. The device includes a housing that blocks electromagnetic waves, a first IC tag attached to a position inside the housing when not in use and exposed from the housing when in use, and exposed from within the housing when not in use. A second IC tag attached to either the position or the packaging material, and the management server includes the second IC tag without being read by the IC tag reader. When the tag is read by the IC tag reader, it is determined that the device is not started to be used, and when the first IC tag is read by the IC tag reader, the device is started to be used. It is determined that a management system, characterized in that.

  (4) The invention described in claim 4 is a management system comprising a device, a management server that manages the device, and an IC tag reader configured to be able to communicate with the management server and reading data of the IC tag. The device is packaged with a member that shields electromagnetic waves at the time of shipment, and a first IC tag attached to a position (packaging inside (inner surface), device, etc.) exposed when the packaging is unwound, and the outside of the packaging The management server includes the second IC tag read by the IC tag reader without the first IC tag being read by the IC tag reader. If the first IC tag is read by the IC tag reader, it is determined that the device has been started to be used. It is a management system that.

  (5) In the invention according to claim 5, the management server is configured to provide information related to an installation location held by the IC tag reader, information acquired by the device to which the IC tag is attached, and the information to which the IC tag is attached. The information on the device is acquired by referring to either information input in the device or information in a store related to the device-specific information attached to the IC tag. The management system according to any one of claims 1 to 4.

  (6) The invention according to claim 6 includes an IC tag attached to a position inside the casing when not in use and exposed from the casing when in use, and having a casing that shields electromagnetic waves as an outer shell And a management server for managing the device, and an IC tag reader configured to be able to communicate with the management server and reading IC tag data. A management program for causing an IC tag to be read by the IC tag reader, and causing the computer of the management server to function so as to determine that the device has been used when the IC tag is read by the IC tag reader. It is.

(7) The invention according to claim 7 is a device that includes an IC tag that is packaged with a member that shields electromagnetic waves at the time of shipment and is exposed when the packaging is unwound, a management server that manages the device, An IC tag reader configured to be able to communicate with the management server and reading data of an IC tag, wherein the management program controls the IC tag attached to the device to read the IC tag, A management program for causing a computer of the management server to function so as to determine that use of the device is started when an IC tag is read by the IC tag reader.

  (8) The invention according to claim 8 is a first IC tag attached to a position that is exposed to the inside of the electromagnetic wave shielding case when not in use and exposed from the case, and from the inside of the case when not in use. A device configured to include a second IC tag attached to either the exposed position or the packaging material, a management server for managing the device, and data of the IC tag configured to be communicable with the management server A management program for controlling a management system comprising: an IC tag reader that reads an IC tag attached to the device; and the IC tag reader does not read the first IC tag. When the second IC tag is read by the IC tag reader, it is determined that the device has not started use, and the first IC tag is read by the IC tag reader. Wherein when taken see device is determined to be the start of use, to the function management server computer as a management program, characterized in that.

  (9) The invention according to claim 9 is a packaging of a first IC tag attached to a position exposed inside the casing when not in use and exposed from the casing, and a member that blocks electromagnetic waves at the time of shipment. The device is configured to include the second IC tag attached to the position that is exposed when the device is released, the management server for managing the device, and the IC server configured to be able to communicate with the management server and reading the data of the IC tag A management program for controlling a management system comprising an IC tag reader, causing the IC tag reader to read an IC tag attached to the device, wherein the first IC tag is not read by the IC tag reader, When the second IC tag is read by the IC tag reader, it is determined that the device is not started to be used, and the first IC tag is read by the IC tag reader Wherein the engagement device is determined to be the start of use, to function the management server computer as a management program, characterized in that.

  (10) The invention according to claim 10 is the information regarding the installation location held by the IC tag reader, the information acquired by the device with the IC tag, and the information input by the device with the IC tag. Refer to either information or information at a store related to the device-specific information attached to the IC tag, and cause the computer of the management server to function to acquire the information of the device. A management program according to any one of claims 6 to 9, characterized in that it is a management program.

According to the present invention, the following effects can be obtained.
(1) In the invention according to claim 1, the device includes a casing that blocks electromagnetic waves, and an IC tag attached to a position that is exposed inside the casing when not in use and exposed from the casing when in use. It is configured.

Here, until the device is used, the IC tag is electromagnetically shielded by the housing and is not read from the IC tag reader.
When the device is used, the IC tag that is electromagnetically shielded by the housing when not in use is exposed from the housing by opening the lid or tray of the device. Thus, the IC tag is read by the IC tag reader when the IC tag is exposed from the housing. Here, when the IC tag is read by the IC tag reader, the management server determines that the use of the device is started.

As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

(2) In the invention described in claim 2, the device is configured to include an IC tag that is packaged with a member that shields electromagnetic waves at the time of shipment, and that is attached to a position that is exposed when the packaging is unwound.
Here, until the device is used, the IC tag is electromagnetically shielded by being wrapped with a member that shields electromagnetic waves, and is not read from the IC tag reader.

  When the device is unpacked as the device starts to be used, the electromagnetic shielding of the IC tag is removed, and the IC tag is read by the IC tag reader. Here, when the IC tag is read by the IC tag reader, the management server determines that the use of the device is started.

  As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

  (3) In the invention according to claim 3, the device includes a casing that blocks electromagnetic waves, and a first IC tag that is attached to a position that is inside the casing when not in use and is exposed from the casing when in use. And a second IC tag attached to either the position exposed from the inside of the housing or the packaging material when not in use.

  Here, until the device is used, the first IC tag is electromagnetically shielded by the housing and cannot be read from the IC tag reader, but the second IC tag is in a state where it can be read from the IC tag reader. Therefore, the management server determines that the device is not started to be used when the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader.

When the device is used, the lid and tray of the device are opened, and the first IC tag that is electromagnetically shielded by the housing when not in use is exposed from the housing. Thus, the IC tag is read by the IC tag reader when the IC tag is exposed from the housing. Therefore, the management server determines that the device has started to be used when the first IC tag is read by the IC tag reader. This makes it possible to obtain a special load on the seller or consumer without obtaining human cooperation. It is possible to accurately grasp the location of the device and the use start date and time when the device starts to be used.

  (4) In the invention according to claim 4, the device is packaged with a member that blocks electromagnetic waves at the time of shipment, and is exposed to a position (the inside of the package (inner surface), the device, etc.) exposed when the packaging is unwound. And a second IC tag attached to the outside of the package.

  Here, until the device is used, the first IC tag is electromagnetically shielded by the packaging and cannot be read from the IC tag reader, but the second IC tag is in a state where it can be read from the IC tag reader. Therefore, the management server determines that the device is not started to be used when the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader.

When the device is unpacked as the device starts to be used, the electromagnetic shielding of the IC tag is removed, and the IC tag is read by the IC tag reader. Here, when the IC tag is read by the IC tag reader, the management server determines that the use of the device is started.

  As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

  (5) In the invention according to claim 5, the management server stores information about the installation location held by the IC tag reader, information acquired by the device with the IC tag, and information input by the device with the IC tag. Alternatively, the information on the device is acquired (the position is grasped) by referring to any information in the store related to the device-specific information attached to the IC tag. As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

  (6) In the invention described in claim 6, the device includes a casing that blocks electromagnetic waves, and an IC tag attached to a position that is inside the casing when not in use and is exposed from the casing when in use. It is configured.

Here, until the device is used, the IC tag is electromagnetically shielded by the housing and is not read from the IC tag reader.
When the device is used, the IC tag that is electromagnetically shielded by the housing when not in use is exposed from the housing by opening the lid or tray of the device. Thus, the IC tag is read by the IC tag reader when the IC tag is exposed from the housing. Here, when the IC tag is read by the IC tag reader, the management server determines that the use of the device is started.

  As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

(7) In the invention according to claim 7, the device is configured to include an IC tag that is packaged with a member that shields electromagnetic waves at the time of shipment, and that is attached to a position that is exposed when the packaging is unwound.
Here, until the device is used, the IC tag is electromagnetically shielded by being wrapped with a member that shields electromagnetic waves, and is not read from the IC tag reader.

  When the device is unpacked as the device starts to be used, the electromagnetic shielding of the IC tag is removed, and the IC tag is read by the IC tag reader. Here, when the IC tag is read by the IC tag reader, the management server determines that the use of the device is started.

  As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

  (8) In the invention according to claim 8, the device includes a housing that shields electromagnetic waves, and a first IC tag that is attached to a position inside the housing when not in use and exposed from the housing when in use. And a second IC tag attached to either the position exposed from the inside of the housing or the packaging material when not in use.

Here, until the device is used, the first IC tag is electromagnetically shielded by the casing, and the IC tag
Although not read from the tag reader, the second IC tag is ready to be read from the IC tag reader. Therefore, the management server determines that the device is not started to be used when the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader.

When the device is used, the lid and tray of the device are opened, and the first IC tag that is electromagnetically shielded by the housing when not in use is exposed from the housing. Thus, the IC tag is read by the IC tag reader when the IC tag is exposed from the housing. Therefore, the management server determines that the device has started to be used when the first IC tag is read by the IC tag reader. This makes it possible to obtain a special load on the seller or consumer without obtaining human cooperation. It is possible to accurately grasp the location of the device and the use start date and time when the device starts to be used.

  (9) In the invention according to claim 9, the device is packaged with a member that shields electromagnetic waves at the time of shipment, and is first attached to a position (the inside of the package (inner surface), the device, etc.) exposed when the packaging is unwound. And a second IC tag attached to the outside of the package.

  Here, until the device is used, the first IC tag is electromagnetically shielded by the packaging and cannot be read from the IC tag reader, but the second IC tag is in a state where it can be read from the IC tag reader. Therefore, the management server determines that the device is not started to be used when the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader.

  When the device is unpacked as the device starts to be used, the electromagnetic shielding of the IC tag is removed, and the IC tag is read by the IC tag reader. Here, when the IC tag is read by the IC tag reader, the management server determines that the use of the device is started.

  As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

  (10) In the invention according to claim 10, the management server stores information on the installation location held by the IC tag reader, information acquired by the device with the IC tag, and information input by the device with the IC tag. Alternatively, the information on the device is acquired (the position is grasped) by referring to any information in the store related to the device-specific information attached to the IC tag. As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

Embodiments of the present invention will be described below with reference to the drawings.
[A1] First embodiment:
[A1-1] Configuration of the first embodiment:
In the first embodiment below, various devices such as various electrical products such as audio devices, visual devices, and household appliances, and information communication devices such as mobile phone devices and computers are placed under the management of the management server. A system that accurately grasps the location of the device and the date and time when the device was started without specific cooperation and without placing a special burden on the seller or consumer. Do.

First, the overall configuration of the system will be described with reference to FIG. FIG. 1 is a block diagram showing a functional configuration of a management system as a first embodiment of the present invention.
The management system shown in FIG. 1 shows a state in which various devices 10 such as electric products and information communication devices are installed in a use place 2 that is a user's home after being purchased by a user. Note that an IC tag reader 40 is installed at the use place 2.

  Here, the place of use 2 includes not only an individual's home but also various places where the device 10 is used, such as a workplace and a meeting place. That is, it does not include the manufacturer's warehouse, the store, the transporter's warehouse, the car in the middle of transportation, etc., which are stored unused. In addition, when used for display in a store, it is included in the use place 2.

  The management server 20 is configured to be able to communicate with the IC tag reader 40 installed in the use place 2 via the network 30. The IC tag reader 40 holds information on the installed location, network address information, and the like, and has a function of transmitting the information to the management server 20 together with information on the result of reading the IC tag.

Here, the network 30 is various networks such as a LAN and the Internet, and may be any one of wireless communication and wired communication (optical fiber, telephone line, light line, etc.).
Here, the device 10 will be described with reference to FIG.

  In FIG. 2, the device 10 includes an opening / closing portion 10 </ b> A configured by an open / close tray, and the casing is configured by a member such as a metal, metal-deposited resin, or carbon-containing resin that blocks electromagnetic waves. Then, when the opening / closing part 10A is housed, that is, inside the casing when not in use, and when the opening / closing part 10A is in use, the IC tag ea attached to the position exposed from the casing is It is configured to include. The IC tag 10e-a constitutes the first IC tag.

  Further, an IC tag 10e-b is attached as a second IC tag at a position exposed from the inside of the housing when not in use. The IC tag 10e-b only needs to be exposed from the casing when not in use, may be exposed regardless of whether it is in use or not in use, and is a position exposed from the casing only when not in use. Also good.

Further, the IC tag 10e-b may be affixed to a protective member such as a packaging material or a scratch prevention sheet, not the outside of the housing. When this packaging material or scratch-preventing sheet or the like does not have electromagnetic wave shielding properties, it may be affixed to either the inside or the outside of the packaging material or scratch-preventing sheet. When this packaging material, scratch-preventing sheet, or the like has an electromagnetic wave shielding property, it may be attached to the outside of the packaging material, scratch-preventing sheet, or the like.

  The IC tag 10e-a and the IC tag 10e-b hold at least information such as a device-specific manufacturing number (identification number) and a device name, which are input during manufacturing. Further, as will be described later, if possible according to the function of the device 10, information (address, name, etc.) regarding the user input by the user's operation can also be held.

In FIG. 3, the device 10 includes an opening / closing part 10 </ b> A configured by an openable / closable lid, and the casing is configured by a member such as a metal, metal-deposited resin, or carbon-containing resin that blocks electromagnetic waves. The IC tag ea is attached to a position where the opening / closing part 10A is closed, that is, inside the casing when not in use, and is exposed from the casing when the opening / closing part 10A is open when in use. It consists of The IC tag 10e-a constitutes the first IC tag.

  Further, an IC tag 10e-b is attached as a second IC tag at a position exposed from the inside of the housing when not in use. The IC tag 10e-b only needs to be exposed from the casing when not in use, may be exposed regardless of whether it is in use or not in use, and is a position exposed from the casing only when not in use. Also good.

Further, not only the box shown in FIG. 3 but also a scratch preventing sheet that is stuck in close contact with the device 10 is composed of an electromagnetic wave shielding member (see FIG. 16). The IC tag 10e-a as the first IC tag may be attached to the inside. In this case, it is desirable that the scratch prevention sheet is affixed to a place that needs to be peeled off at the start of use, such as a display unit.

Further, the IC tag 10e-b may be affixed to a protective member such as a packaging material or a scratch prevention sheet, not the outside of the housing. When this packaging material or scratch-preventing sheet or the like does not have electromagnetic wave shielding properties, it may be affixed to either the inside or the outside of the packaging material or scratch-preventing sheet. When this packaging material, scratch-preventing sheet, or the like has an electromagnetic wave shielding property, it may be attached to the outside of the packaging material, scratch-preventing sheet or the like.

  The IC tag 10e-a and the IC tag 10e-b hold at least information such as a device-specific manufacturing number (identification number) and a device name, which are input during manufacturing. Further, as will be described later, if possible according to the function of the device 10, information (address, name, etc.) regarding the user input by the user's operation can also be held.

  In FIG. 4, the device 10 is accommodated in a packaging material 10 </ b> C such as a box, a protective sheet, or a cushioning material at the time of purchase. Here, the device 10 is packaged with a packaging material 10C having a member that blocks electromagnetic waves at the time of shipment, and an IC tag 10e-a as a first IC tag is attached to a position that is exposed when the packaging is released. .

  Further, an IC tag 10e-b is attached as a second IC tag at a position exposed from the packaging material 10C before opening (when not in use). The IC tag 10e-b may be a position that can be read from the outside when not in use, and may be a position that is not electromagnetically shielded even inside the packaging material 10C.

  In this embodiment, the electromagnetic wave is blocked or the electromagnetic shielding does not completely block the electromagnetic wave, but may have a capability of attenuating a certain level of radio waves having a frequency used by the IC tag. . That is, it is sufficient if the IC tag reader 40 has a capability of attenuating electromagnetic waves to such an extent that the IC tag can not be read stably.

IC tag 10e-a as the first IC tag and IC tag 1 as the second IC tag
Regarding the installation of 0e-b, what is illustrated here is an example, and various modifications are possible depending on the type, usage, and form of the device 10 to be installed.

Further, the IC tag 10e-a has information indicating that it is an IC tag attached to the inside of the device 10, and the IC tag 10e-b is an IC tag attached to the outside of the device 10 or the outside of the packaging material 10C. Is stored.

  Further, FIG. 2 and FIG. 4 or FIG. 3 and FIG. 4 are combined to form a first IC tag inside the casing that blocks electromagnetic waves, and the inside of the packaging material 10C that blocks electromagnetic waves when not in use. It is also possible to provide three types of IC tags such as a second IC tag outside the housing and a third IC tag outside the packaging material 10C that blocks electromagnetic shielding.

  In the above description, the exposure of the IC tag not only means physical exposure but also means that the IC tag is exposed in an electromagnetic sense. That is, even if it is physically integrated with the housing surface or inside the paint, it is exposed when it can be read by the IC tag reader. Conversely, even if the IC tag physically appears to protrude from the housing, it means that it is not exposed if the surface is covered with an electromagnetic shielding member.

[A1-2] Operation of the first embodiment:
Hereinafter, the operation of the management system of this embodiment will be described with reference to the flowchart of FIG.

  First, a user purchases the device 10 from a store and places the device 10 on the use place 2 (step S501 in FIG. 5). In addition to general purchases, gifts between individuals, winning prizes, etc. may be used. That is, the device 10 is delivered or placed on the use place 2 by some method.

In this state, the IC tag reader 40 installed at the place of use 2 reads the IC tag 10e-b as the second IC tag attached to the outside of the device 10 or the outside of the packaging material 10C (FIG. 5). Middle step S502). Information of the IC tag 10e-b read by the IC tag reader 40 at this time is sent to the management server 20 via the network 30.

The management server 20 refers to the information of the IC tag 10e-b read by the IC tag reader 40, and stores information such as the manufacturing number and device name of the device 10 and information on the installation location of the IC tag reader 40. Further, by reading the second IC tag 10e-b, it is determined that the device 10 is placed in the use place 2 in an unused state.

Then, when the user unwraps the packaging material 10C of the device 10 or starts the use of the device 10 and operates the opening / closing part 10A, the IC tag 10e-a as the first IC tag is obtained. It is read by the IC tag reader 40 (step S504 in FIG. 5). Information of the IC tag 10e-a read by the IC tag reader 40 at this time is sent to the management server 20 via the network 30.

If only the second IC tag 10e-b attached to the outside of the device 10 is read by the IC tag reader 40 and the first IC tag 10e-a is not read, the device 10 is not in use. Therefore, this process ends.

When the second IC tag 10e-b attached to the outside of the device 10 is not read by the IC tag reader 40 and the first IC tag 10e-a is read, the device 10 is in use. This process is started.

Here, the management server 20 refers to the information of the IC tag 10e-a read by the IC tag reader 40, and obtains information such as the manufacturing number and device name of the device 10 and already registered information (registration information). Collation is performed (step S505 in FIG. 5), and it is determined whether the position registration (initial registration) in the initial stage or the user registration has been completed normally or has not been completed (step S506 in FIG. 5). ).

Here, the initial registration may be the same as the user registration described later, or simple minimum information registration for countermeasures such as recall and initial failure.
If the initial registration or user registration has been completed normally (YES in step S506 in FIG. 5), necessary processing described later (step S512 in FIG. 5) is executed, and this processing ends. As a precaution, the management server 20 may execute a process after a confirmation process (step S508 in FIG. 5) described later.

If the initial registration or user registration has not been completed (NO in step S506 in FIG. 5), the management server 20 stores information about the user input by the user and held in the IC tag 10e-a. Reference is made (step S507 in FIG. 5). IC tag 10e-a and IC
The tag 10e-b stores the manufacturing number, device name, and the like of the device 10 at the time of manufacture. In addition, as described later, information input by operating the operation unit by the user of the device 10 As described above, user information such as a use location (user address), a user name, and an e-mail address is stored in the IC tag 10e-a or the IC tag 10e-b under the control of the CPU. In addition, when the device 10 has position information acquisition means such as GPS, the position information obtained from the GPS or the like is stored in the IC tag under the control of the CPU of the device 10.

  If the information held in the IC tag is not sufficient, the management server 20 is registered in the store based on the device name and the serial number information obtained from the IC tag via the IC tag reader 40. It is also possible to obtain information such as the user's address and name from the dealer (step S507 in FIG. 5). Further, when the IC tag reader 40 has position information or an IP address, the position information and IP address information are also used by the management server 20.

Then, the management server 20 determines whether the user information held in the IC tag 10e-a or the user information obtained from the store is correct information or information that can be used for initial registration. (Step S508 in FIG. 5).

  As confirmation in this case, when the device 10 has a CPU, a display unit, or a bidirectional communication function, a confirmation message is displayed on the display unit of the device 10. If the device 10 does not have a bidirectional communication function, a confirmation message may be sent to a registered e-mail address, registered address, or the like.

  In this case, in consideration of the possibility of disclosing personal information to another person, only the beginning and end are displayed, and the display is of a level that can confirm whether the information is correct when viewed by the person. May be.

  Here, when the user confirms that the information obtained by the management server 20 has a problem in use for user registration or is not correct information (incorrect or partially incorrect) (see FIG. 5 is NO in step S509), the management server 20 requests the user to input correct information (step S510 in FIG. 5). In this case as well, various methods such as via the device 10, e-mail, and mail are used according to the function of the device 10.

  If information is input from the user at this stage (step S510 in FIG. 5), the management server 20 confirms with the user whether the input user information is correct (in FIG. 5). Step S508).

Here, when the user confirms that the information obtained by the management server 20 is correct and correct for use in initial registration (YES in step S509 in FIG. 5), the user information is used. Initial registration is performed for information on the name and address of the user who owns the device 10 (step S511 in FIG. 5).

When the initial registration is performed in this way, as the start date of the warranty period, the device 10 is placed in the use place 2 in the use state by reading the first IC tag 10e-a. It is desirable to use the information on the date when the device 10 is first used, which is obtained by reading the IC tag.

  Then, the management server 20 checks whether or not the registered device 10 is a product for which an instruction for collection or inspection has been issued due to an initial failure or a recall or the like with a separately created collection instruction database (FIG. 5). Middle step S512). That is, the management server 20 executes a predetermined process necessary for the device 10. For example, when the device 10 corresponds to a product for which an instruction for recall or inspection has been issued, a predetermined signal is sent to the device 10 via the network 30 via the IC tag writer or IC tag reader 40, A predetermined message is displayed on the display unit of the device 10.

  In this case, when the device 10 has a CPU, a display unit, and a bidirectional communication function, an inquiry message is displayed on the display unit of the device 10. Here, if possible, the user may operate the operation unit of the device 10 to send a reply as to whether or not the address needs to be changed. Further, in this case, a lamp on which a notification from the management server 20 is present may be blinked on the display unit of the device 10 to separately notify that mail or e-mail reaches the user.

  Further, based on the device name and manufacturing number information obtained from the IC tag via the IC tag reader 40, information such as the user's address and name registered in the dealer is obtained from the dealer, and the use It is also possible to notify the initial failure and recall information to the person by e-mail or mail.

  Further, based on the information on the use place 2 obtained through the IC tag reader 40, the information is notified to the user. In this case, the production number obtained from the IC tag can be notified to the dealer, and information can be notified via the dealer by e-mail or mail.

In the above description, in the case of the device 10 in which the second IC tag 10e-b does not exist, the management server 20 uses only the read result of the IC tag 10e-a as the first IC tag, and the place of use. The detection of the start of use of the device 10 in 2 and various registration processes may be executed.

  As described above, the device 10 is configured to include a casing that blocks electromagnetic waves and an IC tag attached to a position that is inside the casing when not in use and is exposed from the casing when in use. Until the device 10 is used, the IC tag is electromagnetically shielded by the casing and is not read from the IC tag reader. When the device 10 is used, the IC tag that is electromagnetically shielded by the housing when not in use is exposed from the housing by opening the lid or tray of the device. Thus, the IC tag is read by the IC tag reader when the IC tag is exposed from the housing. Here, when the IC tag is read by the IC tag reader, the management server determines that the use of the device is started. As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

  The device 10 is configured to include an IC tag that is packaged with a member that shields electromagnetic waves at the time of shipment, and that is attached to a position that is exposed when the packaging is opened. Here, until the device is used, the IC tag is electromagnetically shielded by being wrapped with a member that shields electromagnetic waves, and is not read from the IC tag reader. When the device is unpacked as the device starts to be used, the electromagnetic shielding of the IC tag is removed, and the IC tag is read by the IC tag reader. Here, when the IC tag is read by the IC tag reader, the management server determines that the use of the device is started. As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

  In addition, the device 10 includes a housing that shields electromagnetic waves, a first IC tag attached to a position inside the housing when not in use and exposed from the housing when in use, and exposed from inside the housing when not in use. And a second IC tag attached to either the packaging position or the packaging material. Here, until the device is used, the first IC tag is electromagnetically shielded by the housing and cannot be read from the IC tag reader, but the second IC tag is in a state where it can be read from the IC tag reader. Therefore, the management server determines that the device is not started to be used when the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader. When the device is used, the lid and tray of the device are opened, and the first IC tag that is electromagnetically shielded by the housing when not in use is exposed from the housing. Thus, the IC tag is read by the IC tag reader when the IC tag is exposed from the housing. Therefore, the management server determines that the device has started to be used when the first IC tag is read by the IC tag reader. As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

  In addition, the device 10 is packaged with a member that shields electromagnetic waves at the time of shipment, and a first IC tag attached to a position (the inside of the package (inner surface), the device, etc.) exposed when the packaging is unwound, And a second IC tag attached to the outside. Here, until the device is used, the first IC tag is electromagnetically shielded by the packaging and cannot be read from the IC tag reader, but the second IC tag is in a state where it can be read from the IC tag reader. Therefore, the management server determines that the device is not started to be used when the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader. When the device is unpacked as the device starts to be used, the electromagnetic shielding of the IC tag is removed, and the IC tag is read by the IC tag reader. Here, when the IC tag is read by the IC tag reader, the management server determines that the use of the device is started. As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

  Further, the IC tag reader holds position information regarding the position where the IC tag reader 40 is installed, and the position information is added to the information obtained by reading the IC tag and transmitted to the management server 20. For example, even if the device 10 is equipped with a GPS receiving unit, acquires position information, stores the position information in an IC tag, and the IC tag reader 40 acquires position information held in the IC tag. Good.

  As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

  In addition, the management server 20 includes position information regarding the installation location held by the IC tag reader 40, position information acquired by a device with an IC tag, position information input by a device with an IC tag, or IC Information on the device is acquired (position is grasped) by referring to any information in the store related to the device-specific information attached to the tag.

  As a result, it is possible to accurately grasp the location of the device and the date and time when the device was started without using human cooperation and without placing a special burden on the seller or consumer. Become.

Moreover, in the above embodiment, since the actual use start date can be confirmed by the management server 20, even if the date is not described in the warranty card, it is possible to prevent the warranty period from being illegally extended. .

  Further, in the above embodiment, when the device 10 is stored in a store or a warehouse, the location of the device 10 is not notified to the management server 20, and the management server 20 is notified after the user starts use. Therefore, only necessary information is notified, and it becomes easy to manage a large amount of products.

In addition, since the management server 20 can also manage what is used as an exhibit at a store, it is possible to prevent the exhibit from being sold as a new product.
Even when the device 10 is a recall target device, it is possible to quickly determine whether it is a recall target device and confirm the location.

[A1-3] Modification (1) of the first embodiment:
In the above description of the first embodiment, the management server 20 grasps information on the location of the device 10 at the start of use of the device 10. In addition to this, the management server 20 can specify the location of the device 10 as necessary.

For example, when a recall occurs, the management server 20 instructs each IC tag reader 40 to read the IC tag (step S1401 in FIG. 14).
If only the second IC tag 10e-b attached to the outside of the device 10 is read by the IC tag reader 40 and the first IC tag 10e-a is not read, the device 10 is not in use. Therefore, this process ends. When the second IC tag 10e-b attached to the outside of the device 10 is not read by the IC tag reader 40 and the first IC tag 10e-a is read, the device 10 is in use. This process is executed as follows.

Then, each IC tag reader 40 reads (step S1402 in FIG. 14) the information of the IC tag 10e-a (information such as the manufacturing number of the device 10 and the device name) with the database related to the recall information in the management server 20. (Step S1403 in FIG. 14).

Here, the management server 20 refers to the information of the IC tag 10e-a read by the IC tag reader 40, and obtains information such as the manufacturing number and device name of the device 10 and already registered information (registration information). Collation is performed (step S1403 in FIG. 14), and it is determined whether the object is to be recalled, whether location registration (initial registration) or user registration at the initial stage has been completed normally, or is incomplete ( Step S1404 in FIG. 14).

  If the device 10 is not subject to recall or inspection by collation with the manufacturing number (“not applicable” in step S1404 in FIG. 14), this processing is terminated in principle. However, when registration described later is not completed, the management server 20 may execute the following processing in order to obtain registration information.

  If it is a recall target and the initial registration or user registration has been completed normally ("Registered in step S1404" in FIG. 14), the recall process (step S1410 in FIG. 14) described later is performed. Execute this to finish this process. Since the owner change or the address change may occur, the management server 20 may execute the process after the confirmation process (step S1406 in FIG. 14) described later.

If it is a recall target and initial registration or user registration has not been completed (“not registered in step S1404” in FIG. 14), the management server 20 is input by the user and the IC tag 10e- The information on the user held in a is referred to (step S1405 in FIG. 14). The IC tag 10e-a and the IC tag 10e-b store the manufacturing number and device name of the device 10 at the time of manufacturing. In addition, as described later, the IC tag 10e-a and the IC tag 10e-b are operated by the user of the device 10. User information such as a usage location (user address), a user name, and an e-mail address is input to the IC tag 10e-a or IC tag 10e- as controlled by the CPU. Stored in b. In addition, when the device 10 has position information acquisition means such as GPS, the position information obtained from the GPS or the like is stored in the IC tag under the control of the CPU of the device 10.

  If the information held in the IC tag is not sufficient, the management server 20 is registered in the store based on the device name and the serial number information obtained from the IC tag via the IC tag reader 40. It is also possible to obtain information such as a user's address and name from the dealer (step S1405 in FIG. 14). Further, when the IC tag reader 40 has position information or an IP address, the position information and IP address information are also used by the management server 20.

Then, the management server 20 determines whether the user information held in the IC tag 10e-a or the user information obtained from the store is correct information or information that can be used for initial registration. (Step S1406 in FIG. 14).

  As confirmation in this case, when the device 10 has a CPU, a display unit, or a bidirectional communication function, a confirmation message is displayed on the display unit of the device 10. If the device 10 does not have a bidirectional communication function, a confirmation message may be sent to a registered e-mail address, registered address, or the like.

  In this case, in consideration of the possibility of disclosing personal information to another person, only the beginning and end are displayed, and the display is of a level that can confirm whether the information is correct when viewed by the person. May be.

  Here, when the user confirms that the information obtained by the management server 20 has a problem in use for user registration or is not correct information (incorrect or partially incorrect) (see FIG. 14 is NO in step S1407, the management server 20 requests the user to input correct information (step S1408 in FIG. 14). In this case as well, various methods such as via the device 10, e-mail, and mail are used according to the function of the device 10.

  If information is input from the user at this stage (step S1408 in FIG. 14), the management server 20 confirms with the user whether the input user information is correct information (in FIG. 14). Step S1406).

Here, when the user confirms that the information obtained by the management server 20 is correct and can be used for initial registration and is correct (YES in step S1407 in FIG. 14), the user information is used. Then, the registration of the name and address information of the user who owns the device 10 is executed (step S1409 in FIG. 14).

If initial registration or user registration has not yet been performed, this stage of registration may be used for initial registration or user registration.
As described above, the location information, the owner, and the like of the device 10 to be recalled are specified by referring to the location information held by the IC tag reader 40 and the IC tag, or input or registered information (step S1410 in FIG. 14). ).

Thereafter, the management server 20 executes predetermined processing necessary for the device 10 (FIG. 14).
Middle step S1411). For example, when the device 10 corresponds to a product for which an instruction for recall or inspection has been issued, a predetermined signal is sent to the device 10 via the network 30 via the IC tag writer or IC tag reader 40, A predetermined message is displayed on the display unit of the device 10.

In this case, when the device 10 has a CPU, a display unit, and a bidirectional communication function, an inquiry message is displayed on the display unit of the device 10.
Here, if possible, a lamp with a notification from the management server 20 blinks on the display unit of the device 10 to separately notify that mail or e-mail reaches the user. Good.

  Further, based on the device name and manufacturing number information obtained from the IC tag via the IC tag reader 40, information such as the user's address and name registered in the dealer is obtained from the dealer, and the use It is also possible to notify the initial failure and recall information to the person by e-mail or mail.

  Further, based on the information on the use place 2 obtained through the IC tag reader 40, the information is notified to the user. In this case, the production number obtained from the IC tag can be notified to the dealer, and information can be notified via the dealer by e-mail or mail.

In the above description, in the case of the device 10 in which the second IC tag 10e-b does not exist, the management server 20 uses only the read result of the IC tag 10e-a as the first IC tag, and the place of use. The detection of the start of use of the device 10 in 2 and various registration processes may be executed.

  The information is notified to the user based on the information on the use place 2 obtained through the IC tag reader 40. In this case, the production number obtained from the IC tag can be notified to the dealer, and information can be notified via the dealer by e-mail or mail.

  As described above, even for recalls that occur after the start of use of the device 10, it is possible to identify and collect the recall target device without obtaining human cooperation and without placing a special burden on the seller or consumer. become.

  Further, when the countermeasure for the recall is urgent, the management server 20 omits the confirmation of the above information (step S1406 in FIG. 14) to the registration execution (step S1409 in FIG. 14), and the countermeasure against the recall. May be executed.

In this case, it may be determined whether or not to execute the above information confirmation / registration with reference to a predetermined urgency level regarding the recall.
[A1-4] Modified example (2) of the first embodiment:
In the above description of the first embodiment, the management server 20 grasps information on the location of the device 10 at the start of use of the device 10.

  In addition to this, when the management server 20 determines that the location of the device 10 has been changed based on the result of the IC tag read by the periodic IC tag reader 40, the address of the user or the device 10 needs to be changed. It is possible to make an inquiry about whether or not.

As an inquiry to the user, an e-mail to a registered e-mail address, an inquiry by mail, or the like is possible. As an inquiry to the device 10, if the device 10 has a CPU, a display unit, or a bidirectional communication function, an inquiry message is displayed on the display unit of the device 10. Here, if possible, the user may operate the operation unit of the device 10 to send a reply as to whether or not the address needs to be changed.

In addition, a lamp in which a notification from the management server 20 is present may blink on the display unit of the device 10 to separately notify that mail or e-mail reaches the user.
By doing as described above, even if a change in place of use occurs after the start of use of the device 10, it is possible to perform registration and registration without obtaining human cooperation and placing a special burden on the seller or consumer. Registration change is possible.

[A1-5] Modified example (3) of the first embodiment:
In the above modification (1), the location of the device 10 is confirmed from the management server 20 when a recall occurs. Similarly, if the periodic inspection is necessary or the recall is not performed, The location of the device 10 can be confirmed from the management server 20 even when a minor inspection is required. Also in this case, it becomes possible to manage the equipment without obtaining human cooperation and without placing a special load on the seller or the consumer.

[A1-6] Modified example (4) of the first embodiment:
Hereinafter, with reference to the flowchart of FIG. 15, an operation for user registration in the management system of this embodiment will be described.

The IC tag attached to the device 10 by the IC tag reader 40 installed at the use location 2 based on the instruction of the management server 20 in a state where the user places the device 10 at the use location 2 10e-a is read (steps S1501 and S1502 in FIG. 15).
. The information of the IC tag 10e-a read by the IC tag reader 40 is sent to the management server 20 via the network 30.

If only the second IC tag 10e-b attached to the outside of the device 10 is read by the IC tag reader 40 and the first IC tag 10e-a is not read, the device 10 is not in use. Therefore, it is determined that user registration is not necessary, and this process is terminated.

When the second IC tag 10e-b attached to the outside of the device 10 is not read by the IC tag reader 40 and the first IC tag 10e-a is read, the device 10 is in use. This process is started.

The management server 20 refers to the information of the IC tag 10e-a read by the IC tag reader 40, and collates information such as a manufacturing number and a device name of the device 10 with already registered information (registered information) ( In step S1503 in FIG. 15, it is determined whether the user registration has been completed normally or has not been completed.

If the user registration has been completed normally (YES in step S1504 in FIG. 15),
This process ends. Since there is a possibility that the user's address is changed or the owner is changed, the management server 20 may periodically execute a confirmation process (step S1506 in FIG. 15) described later.

If the user registration has not been completed (NO in step S1504 in FIG. 15), the management server 20 refers to information about the user held in the IC tag 10e-a input by the user ( Step S1505 in FIG. The IC tag 10e-a and the IC tag 10e-b store the manufacturing number, device name, and the like of the device 10 at the time of manufacturing. In addition, the operation unit 17 is operated by the user of the device 10. As the input information, user information such as a usage location (user's address), a user's name and an e-mail address is stored in the CPU 1.
It is stored in the IC tag 10e-a or the IC tag 10e-b by the control of 0a. In addition, when the device 10 has position information acquisition means such as GPS, the position information obtained from the GPS or the like is stored in the IC tag under the control of the CPU of the device 10.

  If the information held in the IC tag is not sufficient, the management server 20 is registered in the store based on the device name and the serial number information obtained from the IC tag via the IC tag reader 40. It is also possible to obtain information such as the user's address and name from the dealer (step S1505 in FIG. 15). Further, when the IC tag reader 40 has position information or an IP address, the position information and IP address information are also used by the management server 20.

Then, the management server 20 informs the user whether the user information held in the IC tag 10e-a or the user information obtained from the store is correct information or information used for user registration. Confirmation (step S1506 in FIG. 15).

  As confirmation in this case, when the device 10 has a CPU, a display unit, or a bidirectional communication function, a confirmation message is displayed on the display unit of the device 10. If the device 10 does not have a bidirectional communication function, a confirmation message may be sent to a registered e-mail address, registered address, or the like.

  In this case, in consideration of the possibility of disclosing personal information to another person, only the beginning and end are displayed, and the display is of a level that can confirm whether the information is correct when viewed by the person. May be.

  Here, when the user confirms that the information obtained by the management server 20 has a problem in use for user registration or is not correct information (incorrect or partially incorrect) (see FIG. 15 is NO in step S1507), the management server 20 requests the user to input correct information (step S1508 in FIG. 15). In this case as well, various methods such as via the device 10, e-mail, and mail are used according to the function of the device 10.

  If information is input from the user at this stage (step S1508 in FIG. 15), the management server 20 confirms with the user whether the input user information is correct information (in FIG. 15). Step S1506).

If the user confirms that the information obtained by the management server 20 is correct and correct for use in user registration (YES in step S1507 in FIG. 15), the user information is used. User registration is executed (step S1509 in FIG. 15). Even when user registration is performed in this way, as described above, as the start date of the warranty period, the information on the date of first use of the device 10 obtained by reading the IC tag is used as described above. Is desirable.

  As a result, it is possible to reliably execute the user registration process regarding the user of the device without obtaining human cooperation and without applying a special load to the seller or the consumer.

  In addition, since there is a possibility that the user's address is changed or the owner is changed, the management server 20 periodically executes the processing after the above confirmation processing (step S1506 in FIG. 15) on the device 10. May be.

[A2] Second embodiment:
In each of the above embodiments, the part described as an IC tag or an IC tag reader can be configured using a wireless LAN transmission / reception apparatus or various transmission / reception means similar thereto. That is, a small wireless LAN transceiver device or a wireless LAN transceiver chip is disposed at any position of the device, and also disposed within the integrated circuit 1050, as described above. The same operation can be realized and good results can be obtained. It is also possible to use a combination of the wireless LAN transmission / reception device or wireless LAN transmission / reception chip and the above-described IC tag.

[A3] Third embodiment:
FIG. 6 is a block diagram illustrating a functional configuration of the device 10 according to the first embodiment. The device 10 shown in FIG. 6 is a different operation execution unit (air conditioner compressor, video processing unit or video display unit in a television receiver, engine in a vehicle) 10B in each of various devices such as electric products, information communication devices, and automobiles. It is what has. However, in this embodiment, various specific examples and specific names are simply represented as the operation execution unit 10B.

  The device 10 includes an electronic control unit (ECU) 10ECU, a sensor 10s, an operation unit 17, a display unit 18, and a power supply unit 19 in order to control various operations in the operation execution unit 10B.

  The electronic control unit 10ECU includes a CPU (arithmetic processing unit) 10a as a control unit that executes various processes, and a storage unit 10b configured by a semiconductor memory that can hold various data. Accordingly, a driver unit 10D for driving the operation execution unit 10B, an operation unit 17 for performing various operation inputs, a display unit 18 for performing various displays, and a power supply unit 19 for supplying power to each unit are configured.

Further, as IC tags for managing individual devices 10, a first IC tag 10e-a and a second IC tag 10e-b are provided.
In this embodiment, the IC tag 10e-a is not in the form of an independent IC tag, but can be configured such that an IC chip, a wiring pattern as an antenna, etc. are present inside a multilayer substrate.

The IC tag 10e-a and the IC tag 10e-b store the manufacturing number and the device name of the device 10 at the time of manufacturing. And as information inputted by operating the operation unit 17 by the user of the device 10, user information such as a usage location (user's address), a user's name and an email address is controlled by the CPU 10a. IC tag 10e-a or IC tag 1
0e-b. In addition, as described in an embodiment described later, information on the presence / absence of management target information can also be stored.

[A4] Fourth embodiment:
[A4-1] Configuration of the fourth embodiment:
In the above embodiment, the control unit built in the device 10 has a CPU, can function as a computer, and describes a specific example in which personal information and confidential information are stored in the storage unit. To do.

In this way, when the device 10 holds personal information or confidential information, it is necessary not only to grasp the position at the start of use as described above but also to grasp the position of the device 10 continuously.
Therefore, a case where information to be protected of various information such as personal information and confidential information is stored in a storage medium of a client as the device 10 to be managed will be described as a specific example. For this reason, it demonstrates as a specific example which detects the location of an apparatus. An information management system will be described as a management system, an information management server as a management server, and an information management program as a management program.

  In the following specific examples, personal information is taken as an example of information to be protected that is subject to management. However, other types of information, such as corporate (organization) information, construction information such as buildings, various facilities, etc. -It is possible to manage deployment information, security information, plant information in nature parks, animal information in zoos, and other various information to be protected and information to be managed (information to be managed).

  In this specification, the device 10 is a personal computer, but includes a mobile phone device, a portable game device, and other various data terminals having similar functions.

  Here, the personal information file has a predetermined number or more records including personal information. As described above, the personal information is information that can identify a specific individual by itself or in combination, for example, The name, date of birth, and contact information (address, residence, phone number, e-mail address) are included. In addition to these, personal information includes titles, basic resident register numbers, account numbers, credit card numbers, license numbers, passport numbers, and the like.

  In addition to the personal information file, in the case of a protection target information file that holds a predetermined number or more of records including the information to be protected, the above-mentioned corporation (organization) information, structure information such as a building, This includes various information in each field such as various facilities / deployment information, security information, plant information in nature parks, animal information in zoos, and the like.

  FIG. 7 is a block diagram showing the functional configuration of each device 10. The device 10 shown in FIG. 7 holds a CPU (arithmetic processing unit) 10a that executes various processes and a data aggregate (file) such as personal information. A quarantine table 10c provided from the information management server 20, and a P mark (privacy level mark; a personal information file) of a data aggregate (data file) held in the storage unit 10b. A P mark table 10d that holds a level indicating a high possibility and is determined by a determination value to be described later, and IC tags 10e (10e-a, 10e-b) for managing individual devices 10. ), Position information acquisition means 10f for acquiring the position information of each device via GPS or a network.

Here, the storage unit 10b is a storage device that uses a recording medium such as a hard disk device built in the device 10 or a large-capacity nonvolatile memory.
Further, the quarantine table 10c and the P mark table 10d are held in a RAM (Random Access Memory), a hard disk or the like constituting the device 10.

  The CPU 10a functions as a personal information search means 11, a CPU usage rate monitoring means 12, an input / output monitoring means 13, an activation control means 14, an access monitoring means 15 and a transmission / reception means 16, and these functions are performed by the CPU 10a. As will be described later, this is realized by executing a personal information retrieval program installed from the information management server 20.

The personal information search means 11 operates as described later with reference to FIG. 11 by executing a personal information search program installed from the information management server 20, and a data file (target) stored in the storage unit 10b. File) as a text extraction engine, and a search engine for specifying and searching for a personal information file from data in the storage unit 10b using the quarantine table 10c. That is, the personal information search unit 11 searches for various files (data aggregates) existing in the storage unit 10b of the device 10 according to the condition (quarantine table 10c) instructed from the information management server 20, and the target file (personal A file determined to be an information file) is written to a log (local cache database). The P mark determined based on the search result (determination value) obtained by the personal information search means 11 is registered in the P mark table 10d. Details of the function of the personal information search means 11 will be described later.

  The CPU usage rate monitoring unit 12 monitors the usage rate of the CPU 10a that executes various processes in the device 10, and the input / output monitoring unit 13 is a data input / output operation (I / O operation) in the storage unit 10b. Is to monitor.

  The activation control unit 14 operates as described later with reference to FIGS. 12 and 13 by executing a personal information retrieval program installed from the information management server 20, and is monitored by the CPU usage rate monitoring unit 12. When the usage rate of the CPU 10a is less than or equal to a predetermined threshold value, the personal information search means 11 is started. On the other hand, when the usage rate exceeds the predetermined threshold value, the operation of the personal information search means 11 is stopped. The personal information search means 11 is activated when the occurrence of the input / output operation is detected by the means 13. In other words, the activation control unit 14 basically activates the personal information search unit 11 with the lowest threshold and puts the personal information search unit 11 in an idle state (search hold) with the highest usage rate. 11 is operated like a screen saver.

  The access monitoring unit 15 monitors the data file (data file to which the P mark is assigned) determined to be a personal information file by the personal information search unit 11 and accesses (eg, rename, copy, delete) the data file. , Data change due to movement, etc.) is written as log information and transmitted to the information management server 20 by the transmission / reception means 16.

  The transmission / reception unit 16 transmits / receives various information to / from the information management server 20 via the network 30 and transmits the result of self-search by the personal information search unit 11 and the acquired position information to the information management server 20. It functions as a transmission means. When the transmission / reception unit 16 functions as the transmission unit, a search result (link destination information of personal information file, determination value, etc.) is obtained from the search result transmitted last time, and the difference is transmitted to the information management server 20. In addition, information to be transmitted is encrypted.

FIG. 8 is a block diagram showing a functional configuration of the information management server 20 of the fourth embodiment. The information management server 20 shown in FIG. 8 includes a CPU 20a that executes various processes, log information and personal information from each device 10, and the like. A database (RDB: Relational DataBase) 20b for storing and saving files and the like, and a display unit 20c for displaying various information including log information and personal information saved in the database 20b are configured.

  The CPU 20a functions as client information collection means 21, installation means 22, collection means 23, management console 24, personal information management means 25, display control means 26, and transmission / reception means 27. These functions are provided by the CPU 20a. This is realized by executing an information management program.

  The client information collecting unit 21 collects client information (host information) from a plurality of devices 10 that are communicably connected via the network 30 when searching and managing personal information. The device 10 to be managed is recognized.

The installation unit 22 installs a personal information search program that causes each device 10 to perform a self-search of personal information via the network 30.
The collection unit 23 receives and collects the results of self-search (link destination information of personal information files, determination values, etc.) executed by each device 10 via the network 30 and the transmission / reception unit 27, and stores them in the database 20b. Is.

  The management console 24 sets and manages search conditions (such as the quarantine table 10c, a predetermined threshold necessary for determining a personal information file and a P mark) to be instructed to each device 10. The quarantine table 10c is for designating a characteristic character or character string that is a character or character string that appears characteristically in personal information, and details thereof will be described later with reference to FIG.

  In addition, the management console 24 issues a control via an alarm device when each device 10 determined to have a personal information file attempts to go out of the place of use 2 through the IC tag reader 40; When the device 10 that has obtained permission to take out passes through the IC tag reader 40 and goes out of the installation space, control is performed to collect position information from the device 10 and track and manage it.

  The personal information management means 25 manages personal information files in each device 10 based on the search results collected by the collection means 23 and stored in the database 20b. The personal information search means 11 of each device 10 uses the personal information search means 11 to manage personal information files. A data file (a data file to which a P mark is assigned) determined to be a file is a management target. As will be described later, the personal information management unit 25 notifies the user (holder) of the data file of the caution information / warning information according to the determination value (or P mark) of each data file. The data file is forcibly captured and collected from the device 10 storing the data file. The personal information management means 25 has a function of searching the personal information file stored in each device 10 or the database 20b with various accuracy, and a function of causing the display control means 26 to display the search result on the display unit 20c. Have.

  Further, the personal information management means 25 has a function for designation of disposal and management of devices designated for disposal as part of personal information management. The display control means 26 controls the display state of the display unit 20c so that various types of information are displayed on the display unit 20c. The transmission / reception means 27 transmits / receives various information to / from each device 10 via the network 30.

[A4-2] Operation of the fourth embodiment:
Next, the operation of the information management system 1 (client & server) of the fourth embodiment configured as described above will be described with reference to FIG.

  First, a personal information file search method by the personal information search means 11 (personal information search program) of the fourth embodiment will be described with reference to FIGS. 9 is a diagram showing an example of the quarantine table 10c of the fourth embodiment, FIG. 10 is a diagram showing a specific example of the title header, and FIG. 11 is a diagram of the personal information search means 11 in each device 10 of the fourth embodiment. It is a flowchart for demonstrating operation | movement.

In the personal information search means 11 of the fourth embodiment, the frequency of appearance of addresses, telephone numbers, e-mail addresses, and names is quantified and the personal information file is specified as follows.
More specifically, in the counting step executed by the personal information search means 11, first, a character or character string included in the data file and a characteristic character preset as a character / character string characteristically appearing in the personal information / Feature character string is collated and the number of times the characteristic character / feature character string appears in the data file is counted. However, in the fourth embodiment, when collation / recognition using character strings is performed, the load on the CPU 10a becomes extremely large. Therefore, collation / recognition for each character is performed. Therefore, the quarantine table 10c includes
As will be described later with reference to FIG. 1, the characteristic characters are set one by one. In addition, when the arithmetic processing capability of the CPU 10a is sufficiently high, collation / recognition by a character string may be performed.

  Then, characters extracted from the target file (text file) are collated one by one with the characteristic characters in the quarantine table 10c, and if they match, it is determined that the characteristic characters have appeared, The count value of the characteristic character is incremented by “1”. After counting the number of appearances of characteristic characters in all characters included in the target file in this way, the personal information file is identified based on the count result (determination of whether the target file is a personal information file) ).

Here, the characteristic characters preset in the quarantine table 10c will be specifically described.
In general personal information, an address is usually required. Therefore, as shown in FIG. 9, characters that appear characteristically in addresses in Japan are set and registered in the quarantine table 10c as characteristic characters. For example, the address information may include “city”, “road”, “fu”, “prefecture”, “city”, “ward”, “town”, “village”, “county”, etc. In the case of “Tokyo”, the characters “East” and “Kyo” appear in ordinary documents, but in the case of address information, they will appear in combination with “City”. It becomes possible to regard the number of appearances as the number of addresses. Similarly, “prefecture”, “prefecture”, and “road” are considered as address information, and “@” can be used as e-mail address information.

In the quarantine table 10c shown in FIG. 9, the following characteristic characters and points are set.
(1) Address information (characters) as “East”, “Kyo”, “Miyako”, “Large”, “Osaka”,
“Fu”, “North”, “Sea”, “Road” are set, and the total of the count values of these characteristic characters is counted and calculated as address point 1.

(2) As presumed address information (characteristics), prefecture names other than address point 1, that is, “mountain”, “form”, “god”, “na”, “river”, “saki”, “tama”, ..., "Fuku", "Oka", "Prefecture", etc. are set, and the total of the count values of these characteristic characters is counted and calculated as address point 2.

(3) “City”, “District”, “Town”, “Village” and “County” are set as address disregard information (characteristic characters), and the total of the count values of these characteristic characters is calculated as address point 3 Is done.
(4) “@” is set as the mail address deemed information (characteristic character), and the count value of “@” is used as the mail address point.

(5) “N” (numeric string with a predetermined number of digits consisting of numerals and hyphens) is set as the telephone number deemed information (characteristic character string), and the counted value is used as the telephone number point. More specifically, the phone number is a specific number string corresponding to the mobile phone area code or area code, such as “090-XXXX-XXXX”, “03-XXXX-XXXX”, “048-XXX-XXXX”. It consists of “090”, “03”, “048” followed by an 8-digit or 7-digit numeric string. When such a numeric string appears, the telephone number point is incremented by “1”. . At this time, the count-up is performed regardless of the presence or absence of a hyphen in the numeric string.

(6) As name disregard information (characters), for example, the 50 best surnames in Japan
The characters “sa”, “wisteria”, “field”, “middle”, “high”, “bridge”,..., “Mountain”, “field” are set, and the sum of the count values of these characteristic characters Is calculated as a name point.

(7) As the quarantine total points, the total value of each point of the items (1) to (6) described above is counted and calculated.
Here, in FIG. 9, a count value indicating the number of appearances of each characteristic character or each point (total value of the number of appearances) is written in “”, and can be counted up to, for example, about 10 million. It has become.

  Moreover, when calculating the appearance rate of each prefecture name based on the counting result (number of appearances) obtained using the quarantine table 10c as described above, handling in the case where duplicate characters exist will be described. For example, if “Tokyo” and “Kyoto Prefecture” are mixed in a text file, “Metropolitan” is duplicated. Therefore, the “Metropolitan” count is the same as the “Tokyo” count. It will be mixed. Since “Fu” in “Kyoto” overlaps with “Fu” in “Osaka”, first calculate the appearance rate of “Osaka” and subtract that appearance rate from the appearance rate of “Fu”. It is possible to predict the appearance rate of “fu”. The appearance rate of “Tokyo” can be obtained by subtracting the appearance rate of “Kyoto Prefecture” predicted in this manner from the appearance rate of “Miyako”. If the prefecture name and city name overlap (for example, Osaka City, Osaka Prefecture), the appearance rate of “Osaka” will double, but based on the Japanese address book published by the Ministry of Posts and Telecommunications. It is possible to estimate the actual appearance rate by calculating the duplication rate for each prefecture name and adjusting the appearance rate based on the calculated duplication rate.

  Furthermore, the handling when there is no state display will be described. In the data file, when the title header as shown in FIG. 10 is used for the name of the prefecture, or in the address display using the decree-designated city or the postal code, “city”, “road”, “prefecture”, “ The appearance rate of “prefecture” will be extremely reduced. Instead, since the name appearance rate such as the prefecture name becomes high, it is possible to specify that the data file is a personal information file including address information from the name appearance rate.

  In the quarantine table 10c described above, characters / character strings that appear characteristically in addresses, e-mail addresses, telephone numbers, and names are set as feature characters / character strings, but the present invention is not limited to these. Characters / character strings that appear characteristically in the date of birth, title, personal identification information (for example, Basic Resident Register Number, Account Number, Credit Card Number, License Number, Passport Number, etc.) It may be set as a character / characteristic character string.

Then, in the calculation step executed by the personal information search means 11, a determination value indicating the degree to which the target file is a personal information file is calculated based on the counting result obtained using the quarantine table 10c described above. As the judgment value,
(a) The value of the quarantine total point (see item (7) above) in the quarantine table 10c may be used as it is,
(b) A determination point that increases as the appearance rate of the characteristic character / characteristic character string increases may be calculated as the determination value.
(c) Based on the count result obtained for each characteristic character / characteristic character string, the characteristic character / characteristic character string appearance pattern in the target file is obtained, and the obtained appearance pattern and the characteristic character / characteristic character string appearance pattern are obtained. A degree of coincidence indicating a degree of coincidence with a preset feature appearance pattern may be calculated as the determination value,
(d) Two or more of these three kinds of determination values may be combined, and a value calculated by substituting two or more determination values into a predetermined function may be used as the determination value.

At this time, when there are characteristic characters / characteristic character strings related to plural types of information (for example, four types of address, e-mail address, telephone number, and name) in the target file, the target file relates to one type of information. The count result is weighted so that the determination value is larger than when a characteristic character / characteristic character string exists. In other words, when a data file includes a plurality of types of information that can identify an individual, the possibility that the data file is a personal information file includes only one type of information that can identify an individual. Therefore, weighting is performed so that the determination value (importance) for the data file becomes large. Further, weighting may be performed so that the determination value increases as the number of types of information increases. This makes it possible to specify the personal information file more reliably.

  When the determination value as described above is calculated, it is determined in the determination step executed by the personal information search means 11 based on the determination value whether the target file is a personal information file. For example, if the determination value exceeds a predetermined threshold, it is determined that the target file is a personal information file. When performing such a determination, in the fourth embodiment, a P mark (private level mark) corresponding to the size of the determination value is further assigned to the target file, set and registered in the P mark table 10d, and the rank is set. I am doing. As described above, the P mark is a level indicating the high possibility that the target file is a personal information file. The larger the determination value, the higher the P mark is set.

  For example, when the determination value is 10 or more, it is determined that the target file is a personal information file. When the determination value is 10 or more and less than 100, “P1” is assigned as the P mark, and when the determination value is 100 or more and less than 1000, “P2” is assigned as the P mark. When it is 1000 or more and less than 10,000, “P3” is assigned as the P mark, and when the determination value is 10000 or more, “P4” is assigned as the P mark. The predetermined threshold for determining the personal information file and the reference value for determining the P mark are set as appropriate by the management console 24 of the information management server 20. In addition, although the P mark is ranked into four “P1” to “P4” here, the number of ranks is not limited to this.

  As described above, the P mark (P mark table 10d) assigned to the target file is transmitted to the information management server 20 via the transmission / reception means 16 and the network 30, and stored in the database 20b by the collection means 23. Then, the data file to which the P mark is assigned is managed as a personal information file by the information management server 20 (personal information management means 25) as follows according to the rank of the P mark.

  For example, when the rank of the P mark is “P1”, the recommendation based on the warning information is not performed, but the fact that the data file of “P1” exists is recorded as a log. When the rank of the P mark is “P2”, notice information in a pop-up display is notified to alert the user of the data file. When the rank of the P mark is “P3”, the system administrator is notified by e-mail as warning information that there is a user storing the data file, and the return of the data file is instructed. To do. When the rank of the P mark is “P4”, the data file is forcibly captured and collected from the device 10. Even if the rank of the P mark is not “P4”, if the data file of “P3” is left for a predetermined number of days, the data file is forcibly captured and collected from the device 10.

  A series of procedures for personal information search (personal information file specification) executed by the personal information search means 11 will be described with reference to the flowchart (steps S11 to S18) shown in FIG.

When constructing the information management system 1 of the fourth embodiment, first, a personal information management program is installed in a computer that should function as the information management server 20, and the computer executes the personal information management program. It functions as the information management server 20 (client information collection means 21, installation means 22, collection means 23, management console 24, personal information management means 25, display control means 26, and transmission / reception means 27). When the search / management of personal information is started, client information is collected from a plurality of devices 10 that are communicably connected via the network 30 by the client information collection unit 21, and the personal information is searched / managed. The personal information search program is installed via the network 30 by the installation unit 22 in the device 10 recognized as the personal information search / management target. When this personal information search program is executed by the CPU 10a of the device 10, the CPU 10a causes the personal information search means 11, CPU usage rate monitoring means 12, input / output monitoring means 13, activation control means 14, access monitoring means 15 and transmission / reception means 16 to be transmitted. Serves as a function. When installing the personal information search program, the quarantine table 10c is also transmitted. The personal information search program is included in advance in the personal information management program.

  In the device 10, when the personal information retrieval unit 11 is activated at a timing described later with reference to FIGS. 12 and 13, the P mark table 10d and the storage unit 10b are referred to, and the P mark is not set in the storage unit 10b. The presence or absence of the data file is determined (step S11). When there is a data file with no P mark set (YES route in step S11), one data file with no P mark set is selected and read from the storage unit 10b as a target file (step S12). Is converted into a text file by the text extraction engine (step S13).

  Then, the characters extracted from the text file are collated one by one with the characteristic characters in the quarantine table 10c, and if they match, it is determined that the characteristic characters have appeared, and the characteristic characters are counted. The value is incremented by “1” (step S14; counting step). In this way, after counting the number of appearances of characteristic characters in all characters included in the target file, based on the count result, a determination value indicating the degree to which the target file is a personal information file (for example, the above item ( a) to (d)) is calculated (step S15; calculation step).

  Based on the determination value calculated in step S15, as described above, it is determined whether or not the target file is a personal information file and ranks the P mark (step S16; determination step). The personal information file determination result and the P mark ranking result are registered in the P mark table 10d and also transmitted to the information management server 20 via the transmission / reception means 16 and the network 30 (step S17). In the management server 20, the data is stored in the database 20 b by the collection unit 23.

  Thereafter, it is determined again whether or not there is a data file in which the P mark is not set in the storage unit 10b (step S18). Returning, the same processing as described above is executed. On the other hand, if there is no data file with no P mark set (NO route in step S18), the personal information search operation is terminated.

  Next, the activation timing of the personal information search means 11 (personal information search program) will be described with reference to FIGS. Here, FIG. 12 and FIG. 13 are flowcharts for explaining the operation of the activation control means 14 in each device 10 of the fourth embodiment.

  The activation control means 14 of the fourth embodiment includes activation control based on the CPU usage rate according to the flowchart (steps S21 to S27) shown in FIG. 12, and input / output operation (I / O) according to the flowchart (steps S31 to S33) shown in FIG. The start control by the operation) is executed.

In the activation control based on the CPU usage rate, the CPU usage rate monitoring unit 12 monitors the usage rate of the CPU 10a (step S21), determines whether or not the usage rate is equal to or less than a predetermined threshold (step S22), and the usage rate is If it is equal to or less than the predetermined threshold value (YES route in step S22), the personal information search means 11 is activated (step S23). After the activation, it is determined whether or not the search is finished (step S24). If not finished (NO route of step S24), the process returns to step S21. If it is determined in step S24 that the search is completed (YES route), after the search result is notified (step S25), the process returns to step S21.

  If it is determined in step S22 that the usage rate is greater than the predetermined threshold (NO route), it is determined whether or not the personal information search means 11 is activated (step S26), and if not activated (NO in step S26). On the other hand, if it is activated (YES route in step S26), the search operation by the personal information search means 11 is interrupted (step S27), and then the process returns to step S21. In this way, the personal information search means 11 can be operated like a screen saver.

  In the start control by the input / output operation, the input / output monitoring means 13 monitors the data input / output operation (I / O operation) in the storage unit 10b (step S31), and detects the occurrence of the input / output operation (step S31). YES route), the personal information search means 11 is immediately activated (step S32), and after the search result is notified (step S33), the process returns to step S31.

It should be noted that the activation control based on the two types of timings described above may be adopted and executed simultaneously in parallel, or only one of them may be adopted and executed.
In each device 10, the access monitoring means 15 monitors the data file to which the P mark is assigned (the data file determined to be a personal information file by the personal information searching means 11), and accesses the data file. When (for example, data change by renaming, copying, erasing, moving, etc.) has occurred, the fact is written out as log information and transmitted to the information management server 20 via the transmission / reception means 16 and the network 30. In the information management server 20, the data is stored in the database 20 b by the collecting unit 23.

  As a result, the device 10 is placed in a manageable state without obtaining human cooperation and without applying a special load to the person in charge or the original user, and not only whether or not the device 10 is started to be used. It becomes possible for the management server 20 to grasp whether personal information is owned inside the device 10.

  Further, the information management server 20 can detect not only the IC tag detected by the IC tag reader 40 at the use place 2 but also the location of the device 10 via an IC tag reader at a disposal site (not shown).

That is, when the device 10 is brought into the disposal site, the management of the device 10 may be discontinued assuming that the device 10 has been disposed of.
[B] Other variations:
The present invention is not limited to the above-described embodiment, and various modifications can be made without departing from the spirit of the present invention.

[B-1] Other variations (1):
For example, the combination of FIG. 2 and FIG. 4 or the combination of FIG. 3 and FIG. 4 is a first IC tag inside the casing that blocks electromagnetic waves, and the inside of the packaging material 10C that blocks electromagnetic waves when not in use. It is also possible to provide three types of IC tags such as a second IC tag outside the housing and a third IC tag outside the packaging material 10C that blocks electromagnetic shielding.

[B-2] Other variations (2):
Further, in the above embodiment, when it is described that the IC tag is exposed or not exposed, the exposure means not only a physical exposure but also an exposure / non-electromagnetic meaning. . That is, even if it is physically integrated with the housing surface or inside the paint, it is exposed when it can be read by the IC tag reader.

[B-3] Other variations (3):
Moreover, in the above embodiment, the registration information in the store about the user referred to by the management server 20 means the member information in the store, but other than this, the member is not registered in the store. Even in such a case, product destination information at the time of product purchase or product repair can be used.

  Further, in the above embodiments, instead of the user operating the operation unit of the device 10 and inputting information about the user, the user can carry the URL or the e-mail address specified by the management server 20. It is also possible to transmit information using a telephone or a computer terminal.

  Also, any one of the housing surface of the device 10, the outer box of the device 10, the instruction manual, the e-mail sent from the management server 20, the mail sent from the center operating the management server 20, etc. A user uses a mobile phone or a computer to read a 2D barcode or color image moiré displayed at the position using a mobile phone or a computer camera. It is also possible to send information.

[C] Note:
The additional notes described below are also one aspect of the present invention.
[Appendix A1]
A recall device management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The device includes a housing that shields electromagnetic waves, and an IC tag attached to a position that is exposed from the housing inside the housing when not in use,
The management server determines that the device has started to be used when the IC tag is read by the IC tag reader, and compares device information with recall information.
Recall equipment management system.
[Appendix A2]
A recall device management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The device is packaged with a member that shields electromagnetic waves at the time of shipment, and includes an IC tag attached to a position that is exposed when the packaging is unwound,
The management server determines that the device has started to be used when the IC tag is read by the IC tag reader, and compares device information with recall information.
Recall equipment management system.
[Appendix A3]
A recall device management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The equipment is
A housing that blocks electromagnetic waves,
A first IC tag attached to a position inside the casing when not in use and exposed from the casing when in use;
And a second IC tag attached to either the position exposed from the inside of the housing or the packaging material when not in use.
The management server
When the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader, it is determined that the device is not used,
When the first IC tag is read by the IC tag reader, it is determined that the device has been used, and the device information is compared with the recall information.
Recall equipment management system.
[Appendix A4]
A recall device management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The equipment is
Packaged with a material that blocks electromagnetic waves at the time of shipment,
A first IC tag attached to a position exposed when the package is unwound;
A second IC tag attached to the outside of the package,
The management server
When the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader, it is determined that the device is not used,
When the first IC tag is read by the IC tag reader, it is determined that the device has been used, and the device information is compared with the recall information.
Recall equipment management system.
[Appendix A5]
The management server includes position information regarding an installation location held by the IC tag reader, position information acquired by the device to which the IC tag is attached, position information input by the device to which the IC tag is attached, or , Referring to any of the information in the store related to the device-specific information attached to the IC tag, to acquire the information of the device (ascertain the position),
The recall device management system according to any one of appendices A1 to A4, characterized in that:
[Appendix A6]
A device that includes an IC tag attached to a position that is exposed from the housing when not in use and exposed from the housing, and has a housing that shields electromagnetic waves as an outer shell; a management server that manages the device; A recall device management program for controlling a recall device management system comprising an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The IC tag attached to the device is read by the IC tag reader, and when the IC tag is read by the IC tag reader, it is determined that the device has been used, and the device information is compared with the recall information. To make the management server computer function,
A recall device management program.
[Appendix A7]
An IC tag that is packaged with a member that shields electromagnetic waves at the time of shipment and includes an IC tag that is exposed when the packaging is unwound, a management server that manages the device, and an IC tag that is communicable with the management server A recall device management program for controlling a recall device management system including an IC tag reader for reading
The IC tag attached to the device is read by the IC tag reader, and when the IC tag is read by the IC tag reader, it is determined that the device has been used, and the device information is compared with the recall information. To make the management server computer function,
A recall device management program.
[Appendix A8]
Attached to the first IC tag attached to the position that is exposed to the inside of the casing that is shielded from electromagnetic waves when not in use and exposed from the inside of the casing when not in use, or to the packaging material. A recall device comprising: a device configured to include the second IC tag, a management server for managing the device, and an IC tag reader configured to be able to communicate with the management server and reading data of the IC tag A recall device management program for controlling a management system,
When the IC tag reader is caused to read the IC tag attached to the device, and the second IC tag is read by the IC tag reader without being read by the IC tag reader, the device The management server determines that the device has been used when the first IC tag is read by the IC tag reader, and compares the device information with the recall information. Make your computer work,
A recall device management program.
[Appendix A9]
The first IC tag attached to the position inside the casing when not in use and exposed from the casing at the time of use, and the position exposed when the packaging with the member that blocks electromagnetic waves at the time of shipment is removed. Recall device management system comprising: a device configured to include a second IC tag; a management server for managing the device; and an IC tag reader configured to be able to communicate with the management server and reading data of the IC tag. A recall device management program for controlling
When the IC tag reader is caused to read the IC tag attached to the device, and the second IC tag is read by the IC tag reader without being read by the IC tag reader, the device The management server determines that the device has been used when the first IC tag is read by the IC tag reader, and compares the device information with the recall information. Make your computer work,
A recall device management program.
[Appendix A10]
Position information on the installation location held by the IC tag reader, position information acquired by the device with the IC tag, position information input in the device with the IC tag, or Refer to any of the information in the store related to the device-specific information attached, and to function the computer of the management server so as to acquire (position) the information of the device,
The recall device management program according to any one of Supplementary Note A6 to Supplementary Note A9, wherein:
[Appendix B1]
A user registration management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The device includes a housing that shields electromagnetic waves, and an IC tag attached to a position that is exposed from the housing inside the housing when not in use,
The management server determines that the device has been used when the IC tag is read by the IC tag reader, and sets the use start date as a warranty start date.
A user registration management system characterized by that.
[Appendix B2]
A user registration management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The device is packaged with a member that shields electromagnetic waves at the time of shipment, and includes an IC tag attached to a position that is exposed when the packaging is unwound,
The management server determines that the device has been used when the IC tag is read by the IC tag reader, and sets the use start date as a warranty start date.
A user registration management system characterized by that.
[Appendix B3]
A user registration management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The equipment is
A housing that blocks electromagnetic waves,
A first IC tag attached to a position inside the casing when not in use and exposed from the casing when in use;
And a second IC tag attached to either the position exposed from the inside of the housing or the packaging material when not in use.
The management server
When the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader, it is determined that the device is not used,
When the first IC tag is read by the IC tag reader, it is determined that the device has been used, and the use start date is set as a warranty start date.
A user registration management system characterized by that.
[Appendix B4]
A user registration management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The equipment is
Packaged with a material that blocks electromagnetic waves at the time of shipment,
A first IC tag attached to a position exposed when the package is unwound;
A second IC tag attached to the outside of the package,
The management server
When the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader, it is determined that the device is not used,
When the first IC tag is read by the IC tag reader, it is determined that the device has been used, and the use start date is set as a warranty start date.
A user registration management system characterized by that.
[Appendix B5]
The management server includes position information regarding an installation location held by the IC tag reader, position information acquired by the device to which the IC tag is attached, position information input by the device to which the IC tag is attached, or , Referring to any of the information in the store related to the device-specific information attached to the IC tag, to acquire the information of the device (ascertain the position),
The user registration management system according to any one of supplementary notes B1 to B4, wherein: [Appendix B6]
A device that includes an IC tag attached to a position that is exposed from the housing when not in use and exposed from the housing, and has a housing that shields electromagnetic waves as an outer shell; a management server that manages the device; A user registration management program for controlling a user registration management system comprising an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag;
The IC tag attached to the device is read by the IC tag reader, and when the IC tag is read by the IC tag reader, it is determined that the use of the device is started, and the use start date is set as a guarantee start date. So that the management server computer functions,
A user registration management program characterized by the above.
[Appendix B7]
An IC tag that is packaged with a member that shields electromagnetic waves at the time of shipment and includes an IC tag that is exposed when the packaging is unwound, a management server that manages the device, and an IC tag that is communicable with the management server A user registration management program for controlling a user registration management system comprising an IC tag reader for reading
The IC tag attached to the device is read by the IC tag reader, and when the IC tag is read by the IC tag reader, it is determined that the device has been used, and the use start date is set as a warranty start date. So that the management server computer functions,
A user registration management program characterized by the above.
[Appendix B8]
Attached to the first IC tag attached to the position that is exposed to the inside of the casing that is shielded from electromagnetic waves when not in use and exposed from the inside of the casing when not in use, or to the packaging material. User registration comprising a device configured to include the second IC tag, a management server for managing the device, and an IC tag reader configured to be able to communicate with the management server and reading data of the IC tag A user registration management program for controlling a management system,
When the IC tag reader is caused to read the IC tag attached to the device, and the second IC tag is read by the IC tag reader without being read by the IC tag reader, the device The management is performed such that when the first IC tag is read by the IC tag reader, it is determined that the device has started to be used, and the use start date is set as the warranty start date. Make the server computer work,
A user registration management program characterized by the above.
[Appendix B9]
The first IC tag attached to the position inside the casing when not in use and exposed from the casing at the time of use, and the position exposed when the packaging with the member that blocks electromagnetic waves at the time of shipment is removed. A user registration management system comprising: a device configured to include a second IC tag; a management server for managing the device; and an IC tag reader configured to be able to communicate with the management server and reading data of the IC tag. A user registration management program for controlling
When the IC tag reader is caused to read the IC tag attached to the device, and the second IC tag is read by the IC tag reader without being read by the IC tag reader, the device The management is performed such that when the first IC tag is read by the IC tag reader, it is determined that the device has started to be used, and the use start date is set as the warranty start date. Make the server computer work,
A user registration management program characterized by the above.
[Appendix B10]
Position information on the installation location held by the IC tag reader, position information acquired by the device with the IC tag, position information input in the device with the IC tag, or Refer to any of the information in the store related to the device-specific information attached, and to function the computer of the management server so as to acquire (position) the information of the device,
The user registration management program according to any one of supplementary notes B6 to B9.
[Appendix C1]
Equipment,
A management server for managing the device;
An IC tag reader configured to be able to communicate with the management server and reading IC tag data;
The device includes a housing that shields electromagnetic waves, and an IC tag attached to a position that is exposed from the housing inside the housing when not in use,
The management server refers to the information of the IC tag read by the IC tag reader, and customer information registered at a store in association with information unique to the device such as a serial number attached to the IC tag To obtain information on the device with reference to
Management system characterized by that.
[Appendix C2]
Equipment,
A management server for managing the device;
An IC tag reader configured to be able to communicate with the management server and reading IC tag data;
The device includes a housing that shields electromagnetic waves, and an IC tag attached to a position that is exposed from the housing inside the housing when not in use,
The management server determines that the device has started to be used when the IC tag is read by the IC tag reader;
Obtaining information on the device with reference to customer information registered at a store in association with information unique to the device such as a serial number attached to the IC tag;
Management system characterized by that.
[Appendix C3]
The management server executes any one of initial registration, user registration, and user information registration at the time of recall measures.
Management system characterized by that.

It is a block diagram which shows the function structure of the apparatus of 1st embodiment. It is a block diagram which shows the function structure of the principal part of the apparatus of 1st embodiment. It is a block diagram which shows the function structure of the principal part of the apparatus of 1st embodiment. It is a block diagram which shows the function structure of the principal part of the apparatus of 1st embodiment. It is a flowchart for demonstrating operation | movement in each apparatus of 1st embodiment. It is a block diagram which shows the function structure of the apparatus of 3rd embodiment. It is a block diagram which shows the function structure of the apparatus of 4th embodiment. It is a block diagram which shows the function structure of the apparatus of 4th embodiment. It is a figure which shows the example of a quarantine table. It is a figure which shows the specific example of a title header. It is a flowchart for demonstrating operation | movement of the starting control means in each apparatus. It is a flowchart for demonstrating operation | movement of the personal information search means in each apparatus. It is a flowchart for demonstrating operation | movement of the starting control means in each apparatus. It is a flowchart for demonstrating operation | movement of the modification of 1st embodiment. It is a flowchart for demonstrating operation | movement of the modification of 1st embodiment. It is a block diagram which shows the function structure of the principal part of the apparatus of 1st embodiment.

DESCRIPTION OF SYMBOLS 1 Management system 10 Apparatus 10e-a 1st IC tag 10e-b 2nd IC tag 20 Management server 30 Network (LAN)
40 IC tag reader

Claims (10)

A management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The device includes a housing that shields electromagnetic waves, and an IC tag attached to a position that is exposed from the housing inside the housing when not in use,
The management server determines that the device is used when the IC tag is read by the IC tag reader;
Management system characterized by that. A management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The device is packaged with a member that shields electromagnetic waves at the time of shipment, and includes an IC tag attached to a position that is exposed when the packaging is unwound,
The management server determines that the device is used when the IC tag is read by the IC tag reader;
Management system characterized by that. A management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The equipment is
A housing that blocks electromagnetic waves,
A first IC tag attached to a position inside the casing when not in use and exposed from the casing when in use;
It is configured to include a second IC tag attached to either the position exposed from the inside of the housing or the packaging material when not in use,
The management server
If the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader, it is determined that the device is not used;
Determining that the device has been used when the first IC tag is read by the IC tag reader;
Management system characterized by that. A management system comprising: a device; a management server that manages the device; and an IC tag reader configured to be able to communicate with the management server and reading data of an IC tag,
The equipment is
Packaged with a material that blocks electromagnetic waves at the time of shipment,
A first IC tag attached to a position exposed when the package is unwound;
A second IC tag attached to the outside of the package,
The management server
When the first IC tag is not read by the IC tag reader and the second IC tag is read by the IC tag reader, it is determined that the device is not used,
Determining that the device has been used when the first IC tag is read by the IC tag reader;
Management system characterized by that. The management server includes information on an installation location held by the IC tag reader, information acquired by the device to which the IC tag is attached, information input by the device to which the IC tag is attached, or the IC Refer to any of the information in the store related to the device-specific information attached to the tag, to obtain the information of the device,
The management system according to any one of claims 1 to 4, wherein: A device that includes an IC tag attached to a position that is exposed from the housing when not in use and exposed from the housing, and has a housing that shields electromagnetic waves as an outer shell; a management server that manages the device; A management program for controlling a management system comprising an IC tag reader configured to be able to communicate with the management server and reading IC tag data;
Causing the IC tag reader to read the IC tag attached to the device, and causing the management server computer to function so as to determine that the device has been used when the IC tag is read by the IC tag reader;
A management program characterized by that. An IC tag that is packaged with a member that shields electromagnetic waves at the time of shipment and includes an IC tag that is exposed when the packaging is unwound, a management server that manages the device, and an IC tag that is communicable with the management server A management program for controlling a management system comprising an IC tag reader that reads the data of
Causing the IC tag reader to read the IC tag attached to the device, and causing the computer of the management server to function so as to determine that the device has been used when the IC tag is read by the IC tag reader;
A management program characterized by that. Attached to the first IC tag attached to the position that is exposed to the inside of the casing that is shielded from electromagnetic waves when not in use and exposed from the inside of the casing when not in use, or to the packaging material. A management system comprising a device configured to include the second IC tag, a management server for managing the device, and an IC tag reader configured to be able to communicate with the management server and reading data of the IC tag A management program for controlling
When the IC tag reader is caused to read the IC tag attached to the device, and the second IC tag is read by the IC tag reader without being read by the IC tag reader, the device The management server computer is caused to function so as to determine that the device is used when the first IC tag is read by the IC tag reader.
A management program characterized by that. The first IC tag attached to the position inside the casing when not in use and exposed from the casing at the time of use, and the position exposed when the packaging with the member that blocks electromagnetic waves at the time of shipment is removed. Controlling a management system comprising a device including a second IC tag, a management server for managing the device, and an IC tag reader configured to be able to communicate with the management server and reading data of the IC tag A management program that
When the IC tag reader is caused to read the IC tag attached to the device, and the second IC tag is read by the IC tag reader without being read by the IC tag reader, the device The management server computer is caused to function so as to determine that the device is used when the first IC tag is read by the IC tag reader.
A management program characterized by that. Information about the installation location held by the IC tag reader, information acquired by the device with the IC tag, information input in the device with the IC tag, or attached to the IC tag Refer to any of the information in the store related to the information unique to the device, and cause the computer of the management server to function to acquire the information of the device;
The management program according to any one of claims 6 to 9, wherein:

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