JP2009163668A - Operation terminal, tabulation device, tabulation system and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To promote the design improvement of an operation terminal such as a mobile phone by letting the designer of the operation terminal know such situation that a user is not able to reach a target operation screen, the minimum number of times of operations. <P>SOLUTION: When accepting an operation by a user, the control part of the mobile phone makes increment to the operation number i one by one in order to count the operation number (S2), and displays an operation screen on a display part (S3). The control part judges whether or not the least significant layer flag has been detected about the displayed operation screen (S4). When the least significant layer flag has not been detected (S4; NO), the control part returns to S1. Meanwhile, when the least significant layer flag has not been detected (S4; YES), the control part writes the operation number i in the field of the frequency of operations of an operation frequency table (S5). Therefore, it is possible to let the designer of the operation terminal of the mobile phone to know such situation that the user is not able to reach the target operation screen, the minimum number of times of operations. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a technique for collecting user operation statuses on an operation terminal such as a mobile phone.

  A large number of functions are implemented in mobile phones that have become widespread in recent years. Of these functions, a method is generally used in which a plurality of functions related to each other are grouped together and presented to the user in association with each other so as to form a tree-like hierarchical structure. The user finds a desired function by tracing this hierarchy from the upper layer to the lower layer, and selects it. However, as mobile phones are provided with more and more functions, this hierarchical structure becomes more complex, and users tend to be confused and useless when searching for desired functions. .

Here, FIG. 3 is a diagram schematically showing a hierarchical structure including a plurality of operation screens hierarchically related from the upper layer to the lower layer. In the figure, where the path is interrupted means that the lower layer is not shown in order to prevent the figure from becoming complicated.
In FIG. 3, the first hierarchy, the second hierarchy, the third hierarchy, the fourth hierarchy,. An operation screen called “top menu” is arranged in the first layer, which is the highest layer. This operation screen “top menu” is provided with an option for instructing to switch to any of the operation screens “a”, “b”, “c”,.

FIG. 4A illustrates an example of the operation screen “top menu”, where “a” in FIG. 3 is “e-mail”, “b” is “Internet”, and “c” is “phone book”. It corresponds. When the user selects one of the options with the cursor Ca according to the guidance on the operation screen, the operation screen corresponding to the selected option is switched. For example, when “e-mail” (that is, the operation screen “a”) is selected, the operation screen “a” is displayed. This operation screen “a” is provided with an option for instructing switching to one of operation screens “d”, “e”, “f”,. FIG. 4B illustrates an example of the operation screen “a”. In FIG. 3, “d” indicates “create new mail”, “e” indicates “received mail”, and “f” indicates “ It corresponds to "Sent mail". Here, for example, when “create new mail” (that is, the operation screen “d”) is selected, the operation screen “d” in the third hierarchy is displayed. FIG. 4C illustrates an example of the operation screen “d”. Since this operation screen “d” is an operation screen belonging to the lowest layer, there is no option for switching to the operation screen of the lower layer, and various tools and inputs for realizing the function intended by the user A column is displayed. In this example, a text box for actually creating a new mail is included, such as “destination”, “title”, and “body”. On the other hand, the operation screen that is not the lowest layer is provided with an option for instructing at least to switch to another operation screen in the lower layer of the operation screen.
In the above example, the operation screen “d” in the third hierarchy is the lowest layer, but the fourth hierarchy may be the lowest layer as in the operation screen “g” in FIG. Various levels of operation screens can be the lowest layer.

  Thus, when the operation screen for the user to create a new e-mail is displayed, the operation screen may be switched in the order of “top menu” → “a” → “d”. That is, the operation screen “create new mail” is displayed by two operations. However, depending on the user, there is a case where the operation screen “top menu” → “b” → “a” → “d” is switched in the order of operation screens. In this case, the operation screen “ “Create new mail” will be displayed. Further, when the user follows the hierarchy from the operation screen “c”, the operation screen “top menu” → “c” →. There are cases where we follow. Further, in some cases, the user may make a mistake in selecting the operation screen, return from the lower-layer operation screen to the upper-layer operation screen, and redo the selection of the operation screen.

In this way, when there are multiple paths for displaying the operation screen of the lowest layer from the operation screen of the highest layer, if the user follows the operation screens one after another according to the guidance of the operation screen, it will eventually Can display an operation screen for realizing a target function. However, if the operation screen guidance is inappropriate or a user's selection error occurs, the number of operations required to display the target operation screen will be greater than the minimum required number of operations. . In view of such a problem, for example, Patent Documents 1 to 3 disclose a technique that enables a frequently used function to be selected from an upper-layer operation screen.
JP-A-8-234485 JP 2004-104602 A JP 2000-11538 A

If most mobile phone users cannot display the lowest-level operation screen with the minimum number of operations, the design of the hierarchical structure of the operation screen on the mobile phone itself and the method of guiding the operation screen are appropriate. Not so.
Therefore, the present invention encourages designers of operating terminals such as mobile phones to improve the operating terminal design by notifying the user that the target operating screen cannot be reached with the minimum number of operations. With the goal.

  To achieve the above object, the present invention provides communication means for performing communication, a plurality of screen data for displaying a plurality of operation screens hierarchically related from the upper layer to the lower layer on the display means, Storage means for storing screen identification information assigned to each screen data in association with each other, and operation means for accepting an operation for switching to another operation screen in the upper layer or lower layer of the operation screen displayed on the display means Display control means for reading screen data from the storage means in accordance with an operation received by the operation means, and displaying the other operation screen on the display means based on the read screen data; and the display control means The number of operations received by the operation unit from the time when the first operation screen is displayed on the display unit to the time when the second operation screen is displayed on the display unit is counted. Stored in the operation count storage means and the operation count storage means for storing the operation count counted by the count means in association with the screen identification information assigned to the second operation screen. There is provided an operation terminal comprising: transmission means for transmitting from the communication means the screen identification information and operation frequency information relating to the operation frequency associated with the screen identification information. According to the present invention, the design of an operation terminal such as a mobile phone is urged to improve the design of the operation terminal by notifying the user that the user cannot reach the target operation screen with the minimum number of operations. Can do.

  In a preferred aspect of the present invention, the operation count storage means is received by the operation means from when the first operation screen is displayed on the display means to when the second operation screen is displayed on the display means. The transmission means stores the operation number information related to the operation number exceeding the minimum operation number and the screen identification information among the operation numbers stored by the operation number storage means. Send.

Typically, the transmission unit has a threshold value that is a ratio of the number of operations exceeding the minimum number of operations to a plurality of operations stored in association with each of the screen identification information by the operation number storage unit. When it is above, the said screen identification information and the operation frequency information regarding the operation frequency matched with the said screen identification information are transmitted. In this case, the operation count information may be a ratio exceeding the minimum operation count among a plurality of operation counts stored in association with each screen identification information by the operation count storage unit.
In the transmission unit, the number of operation times exceeding the minimum operation number among a plurality of operation times stored in association with each of the screen identification information by the operation number storage unit is greater than or equal to a threshold value. In this case, the screen identification information and the operation count information related to the operation count associated with the screen identification information may be transmitted. In such a case, the operation count information may include a plurality of operation counts stored in association with each of the screen identification information by the operation count storage means, or the minimum operation count among the plurality of operation counts. The number of operations may be the number of operations.

  In addition, the operation number storage means may be a minimum operation number of operations accepted by the operation means from when the first operation screen is displayed on the display means to when the second operation screen is displayed on the display means. The transmission means stores the minimum operation after a certain period of time has elapsed from a predetermined start among a plurality of operation times stored in association with each of the screen identification information by the operation frequency storage means. You may make it transmit the operation frequency information regarding the operation frequency exceeding the frequency | count, and the said screen identification information. In such a case, the operation number information may be a ratio exceeding the minimum operation number in a plurality of operation numbers stored in association with each screen identification information by the operation number storage unit, The number of operations stored in association with each of the screen identification information by the operation number storage means or the number of operations exceeding the minimum number of operations among the plurality of operations may be used.

  In another preferred aspect of the present invention, an operation screen other than the second operation screen is provided with an option for instructing at least to switch to another operation screen in a lower layer of the operation screen. In the second operation screen, there is no option for instructing to switch to another operation screen in a lower layer of the operation screen.

  In addition, the present invention provides communication means for communicating with an operation terminal that displays an operation screen, screen identification information assigned to the operation screen by the communication means, and operation frequency information relating to the operation frequency of the operation terminal. When received from the operation terminal, the operation number storage means for storing the screen identification information and the operation number information in association with each other, each of the screen identification information, and the operation screen to which the screen identification information is assigned are Out of the minimum number of operations stored in the minimum number of operations stored in the minimum number of operations stored in the minimum number of operations stored in the number of operations stored in the minimum number of operations stored in the number of operations stored in the number of operations stored in the number of operations. Operation frequency information related to the operation frequency, or screen identification information stored in the operation frequency storage means in association with the operation frequency information is output. Providing a collection apparatus characterized by comprising an output unit.

In a preferred aspect of the present invention, the output means exceeds the minimum number of operations occupying the number of operations represented by a plurality of operation number information stored in association with each of the screen identification information by the operation number storage means. When the ratio of the number of operations performed is equal to or greater than the threshold value, the operation number information or the screen identification information stored in the operation number storage unit in association with the operation number information is output. In such a case, the output means may output the ratio of the number of operations exceeding the minimum number of operations to the number of operations represented by the plurality of operation number information as the operation number information. Further, the output means arranges information indicating each of the screen identification information so that the ratios associated with the screen identification information are in ascending order or descending order, and outputs the screen identification information. Also good.
The output means includes the number of operation times exceeding the minimum operation number among the operation times represented by the plurality of operation number information stored in association with each of the screen identification information by the operation number storage means. Is equal to or greater than a threshold value, the operation count information or the screen identification information stored in the operation count storage means in association with the operation count information may be output. In such a case, the output means may output the number of operation times exceeding the minimum operation number among the operation times represented by the plurality of operation number information. Further, the output means arranges information indicating each of the screen identification information so that the number of times exceeding the minimum number of operations associated with the screen identification information is in ascending order or descending order, and the screen identification information May be output.

  In addition, the present invention includes an operation terminal and a totaling device, and the operation terminal displays a communication unit that performs communication and a plurality of operation screens that are hierarchically related from the upper layer to the lower layer on the display unit. Storage means for associating and storing a plurality of screen data and screen identification information assigned to each of the screen data, and another screen in the upper layer or lower layer of the operation screen displayed on the display means An operation means for accepting an operation to switch to an operation screen, and a display control for reading screen data from the storage means in accordance with the operation accepted by the operation means and causing the display means to display the other operation screen based on the read screen data And by the operation means from when the first operation screen is displayed on the display means by the display control means until the second operation screen is displayed on the display means. Counting means for counting the number of operations performed, operation number storage means for storing the number of operations counted by the counting means in association with screen identification information assigned to the second operation screen, A transmission unit configured to transmit the screen identification information stored in the operation number storage unit and the operation number information related to the number of operations associated with the screen identification information from the communication unit to the aggregation device; When the apparatus receives the screen identification information and the operation count information transmitted from the operation terminal, the apparatus associates the screen identification information with the operation count information. The number-of-operations storage means to be stored, the respective screen identification information, and the minimum operation until the operation screen to which the screen identification information is assigned is displayed on the operation terminal. A minimum operation number storage means for storing the number of operations, and among operation number information stored in the operation number storage means, operation number information related to the operation number exceeding the minimum operation number stored in the minimum operation number storage means, or An aggregation system comprising: an output unit that outputs screen identification information stored in the operation number storage unit in association with the operation number information.

  The present invention also provides a plurality of screen data for displaying, on a display means, a plurality of operation screens hierarchically related from a higher layer to a lower layer on a computer having communication means for performing communication, and each screen Storage means for associating and storing screen identification information assigned to data, operation means for accepting an operation for switching to another operation screen in an upper layer or lower layer of the operation screen displayed on the display means, A display control unit that reads screen data from the storage unit according to an operation received by the operation unit and displays the other operation screen on the display unit based on the read screen data, and a first operation by the display control unit The number of operations received by the operation unit is counted from when the screen is displayed on the display unit until the second operation screen is displayed on the display unit. Stored in the operation count storage means and the operation count storage means for storing the operation count counted by the count means in association with the screen identification information assigned to the second operation screen. Provided is a program for realizing the screen identification information and the transmission means for transmitting the operation frequency information related to the operation frequency associated with the screen identification information from the communication means. Further, the present invention provides a computer having a communication means for performing communication, wherein the communication means includes screen identification information assigned to an operation screen displayed by the operation terminal, and operation count information regarding the operation count on the operation terminal. When received from the operation terminal, the operation number storage means for storing the screen identification information and the operation number information in association with each other, each of the screen identification information, and the operation screen to which the screen identification information is assigned are the operation Out of the minimum number of operations stored in the minimum number of operations stored in the minimum number of operations stored in the minimum number of operations stored in the number of operations stored in the minimum number of operations stored in the number of operations stored in the number of operations stored in the number of operations. The operation count information related to the operation count, or the screen information stored in the operation count storage means in association with the operation count information. Providing a program for implementing an output means for outputting information. According to the present invention, the design of an operation terminal such as a mobile phone is urged to improve the design of the operation terminal by notifying the user that the user cannot reach the target operation screen with the minimum number of operations. Can do.

Next, the best mode for carrying out the present invention will be described.
In this embodiment, the “operation screen” is a screen provided with an option for instructing to switch to another operation screen in an upper layer or a lower layer, and is divided into a plurality of functions or a plurality of groups. It is a screen displayed until one is selected from the function group. For example, even in the operation screen of the lowest layer illustrated in FIG. 4C, when a “destination” is designated by the user, for example, the screen may be switched to a screen for inputting the destination. It is not considered as an “operation screen”. This is because it is not a screen displayed until one is selected from a plurality of functions or a group of functions divided into a plurality of groups, but is a screen displayed after it is selected.

(1) Configuration of Embodiment First, the configuration of the embodiment will be described.
FIG. 1 is a block diagram showing the overall configuration of the system according to the present embodiment. In FIG. 1, a mobile phone network 100 is, for example, a PDC (Personal Digital Cellular) system, a GSM (Global System for Mobile Communications) system, or an IMT-2000 (International Mobile Telecommunication-2000) system communication network. The aggregation server device 20 is connected to the mobile phone network 100. Each of the mobile phones 10-1, 10-2, 10-3 communicates over a wide area via the mobile phone network 100. Here, only three mobile phones 10-1, 10-2, 10-3 are shown in order to prevent the figure from becoming complicated, but actually, a larger number of devices are provided. Since these mobile phones 10-1, 10-2, and 10-3 all have the same configuration and operation, they are collectively referred to as “mobile phone 10” when it is not necessary to distinguish between them in the following description.

  FIG. 2 is a block diagram showing the configuration of the mobile phone 10. As shown in FIG. 2, the mobile phone 10 includes a control unit 11, a wireless communication unit 12, a voice processing unit 13, a display unit 14, an operation unit 15, and a storage unit 16. The control unit 11 includes, for example, a central processing unit (CPU), a read only memory (ROM), and a random access memory (RAM), and controls each unit of the mobile phone 10. The ROM stores a basic control program (a preinstalled program described later) executed by the CPU.

  The wireless communication unit 12 includes an antenna 121 and a wireless communication circuit (not shown). When the radio communication unit 12 receives an audio radio signal transmitted from a base station of the cellular phone network 100 via the antenna 121, the radio communication unit 12 demodulates the signal using a radio communication circuit, and performs processing such as error correction decoding. The voice data subjected to error correction decoding is subjected to D / A conversion and amplification by the voice processing unit 13 and then emitted as received voice from the speaker 131. On the other hand, the user's transmission voice is collected by the microphone 132 and converted into a transmission signal, and is converted into digital data through amplification and A / D conversion by the voice processing unit 13. Then, after modulation, frequency conversion, and the like are performed, the wireless communication unit 12 transmits the sound wireless signal via the antenna 121. In addition, when the wireless communication unit 12 receives a data wireless signal transmitted from the base station of the cellular phone network 100 by the antenna 121, the wireless communication unit 12 demodulates it and supplies it to the control unit. Further, the wireless communication unit 12 modulates the data supplied from the control unit 11 with a carrier wave and transmits the data as a data wireless signal from the antenna 121.

  The display unit 14 includes, for example, a liquid crystal display and a liquid crystal drive circuit, and displays various types of information, operation screens, and the like in accordance with instructions from the control unit 11. The operation unit 15 includes, for example, a numeric keypad from “0” to “9”, an on-hook key / off-hook key, a key for moving the cursor on the operation screen, and the like. Is supplied to the control unit 11. Based on this signal, the control unit 11 determines the content instructed by the user's operation, and executes processing according to the determination result.

  The storage unit 16 is, for example, an EEPROM (Electrically Erasable and Programmable Read Only Memory) or a flash memory. In the storage unit 16, screen data representing a plurality of operation screens displayed on the display unit 14 as shown in FIG. 4 is associated with screen IDs which are screen identification information assigned to the respective screen data. Is remembered. Among these screen data, the screen data representing the operation screen of the lowest layer stores a flag (lowermost layer flag) for identifying it in association with it. The control unit 11 can determine whether or not the operation screen displayed on the display unit 14 is the operation screen of the lowest layer by referring to the lowest layer flag.

  In addition, the storage unit 16 stores a program 161 in which a procedure of processing executed by the control unit 11 is described. The program 161 includes a display program for counting the number of user operations while displaying the operation screen in accordance with the hierarchical structure shown in FIG. 3 described above, and an application program for realizing various functions selected by the user. It is included.

Furthermore, the storage unit 16 stores an operation count table 162.
FIG. 5 is a diagram showing an example of the operation count table 162. As shown in FIG. 5, in the operation count table 162, the “screen ID”, “minimum operation count”, and “operation count” assigned to the screen data representing the operation screens belonging to the lowest layers are displayed. It is described in correspondence. In the “screen ID” field, all screen IDs corresponding to the lowermost operation screen such as the operation screen “d” shown in FIG. 1 are written. In the “minimum number of operations” field, the operation screen of the lowest layer (second operation screen) is displayed from the operation screen of the highest layer (first operation screen, ie, operation screen “top menu”). This is the minimum number of operations required. In the “number of operations”, the number of operations actually required by the user until the operation screen from the highest layer to the lowest layer is displayed is sequentially written by the control unit 11. In the example of FIG. 5, the minimum number of operations required to display the operation screen “d” to which the screen ID “01” is assigned from the uppermost operation screen is “2”. The actual number of operations performed is a history of “2” times, “2” times, “3” times, “2” times, “3” times, “2” times, “2” times, etc. It is shown.

Next, the software configuration of the mobile phone 10 will be described with reference to FIG.
In the ROM of the control unit 11, several programs are written in advance at the manufacturing stage of the mobile phone 10. Hereinafter, this is referred to as a “preinstalled program”. The preinstalled program includes, for example, a multitasking operating system (hereinafter referred to as “an operating system that supports various functions such as allocation of virtual memory space required for 0. The Java (registered trademark) platform is equipped with a multitasking OS. Is a group of programs written in accordance with CDC (Connected Device Configuration), which is a configuration for realizing a Java execution environment 74 described later in the portable device.Native function is a basic service of the mobile phone 10 such as a call. This is a program to be realized.

  In contrast to the ROM configuration as described above, the storage unit 16 has a Java function storage area in which Java functions are stored. This Java function includes a JAR (Java Archive) file that combines an entity program that describes the processing procedure itself under the Java execution environment, and an image file and an audio file that are used when the entity program is executed, and the JAR And ADF (Application Descriptor File) describing various attributes. The Java function is created by a content provider or a telecommunications carrier of the mobile phone network 100 and stored in a totaling server device on the Internet. And according to the request | requirement of the mobile telephone 10, it is downloaded to the mobile telephone 10 from those totaling server apparatuses.

  As shown in FIG. 6, in the mobile phone 10, a display program 71 and a Java execution environment 74 are realized on the OS 73. The display program 71 is a native function stored in advance in the storage unit 16 and manages a function of displaying an operation screen in accordance with the hierarchical structure shown in FIG. 3 described above. The Java execution environment 74 is realized by a Java platform stored in the ROM. The Java execution environment 74 includes a class library 77, a JVM (Java Virtual Machine) 78, and a JAM (Java Application Manager) 79. The class library 77 is a combination of program modules (classes) having specific functions in one file. The JVM 78 is a Java execution environment optimized for the above-described CDC, and has a function of interpreting and executing bytecode provided as a Java function. This JVM is sometimes called a CVM (Compact Virtual Machine). The JAM 79 has a function of managing download, installation, activation / termination, and the like of Java functions. This JAM is sometimes called AMS (Application Management System).

The storage unit 16 is provided with a first storage 75 and a second storage 76. The first storage 75 is an area for storing Java functions (Jar files and ADFs) downloaded under the management of the JAM 79. The second storage 76 is an area for storing data generated when the Java function is executed after the end thereof, and an individual storage area is assigned to each installed Java function. . The data in the storage area assigned to a certain Java function can be rewritten only while the Java function is being executed, and another Java function cannot be rewritten.
The configuration of the mobile phone 10 is as described above. Next, the configuration of the aggregation server device 20 will be described.

  FIG. 7 is a block diagram illustrating a configuration of the aggregation server device 20. As illustrated in FIG. 7, the aggregation server device 20 includes a control unit 21, a communication interface (IF) unit 22, and a storage unit 23. The control unit 21 includes, for example, a CPU, a ROM, and a RAM, and controls each unit of the aggregation server device 20. The ROM stores a basic control program executed by the CPU.

  The communication IF unit 22 is connected to the mobile phone network 100 and is an interface for receiving data from the mobile phone 10 via the mobile phone network 100. The storage unit 23 is, for example, an EEPROM or a flash memory. The storage unit 23 stores a program 231 in which a procedure of processing executed by the control unit 21 is described. The storage unit 23 stores an operation count table 232. This operation frequency count table 232 has the same structure as the operation frequency count table 162 stored in the storage unit 16 of the mobile phone 10, except that the operation frequency count table 162 has an operation frequency for one mobile phone. In contrast to what has been described, the operation count table 232 describes the number of operations collected from a plurality of mobile phones 10.

FIG. 8 is a diagram showing an example of the operation count table 232. As shown in FIG. 8, in the operation count table 232, fields “screen ID”, “minimum operation count”, and “operation count” are associated. The contents written in each field are the same as those in the operation count table 162. However, in the “number of operations” field, the total number of operations received by the aggregation server device 20 from the mobile phones 10-1, 10-2, 10-3 is written. In the example of FIG. 8, the minimum number of operations required to display the operation screen “d” assigned the screen ID “01” from the uppermost operation screen is “2”, whereas the operation by the user is performed. The actual number of operations performed is “2”, “2”, “3”, “2”, “3”, “2”, “2”, “2”, “3” It is shown that the history is “times”. The minimum number of operations required to display the operation screen assigned the screen ID “02” is “3”, whereas the actual number of operations performed by the user is “4” times “ 3 ”times,“ 4 ”times,“ 4 ”times,“ 5 ”times,“ 4 ”times,“ 3 ”times,“ 4 ”times,“ 3 ”times, etc. Yes.
The above is the configuration of the present embodiment.

(2) Operation of Embodiment Next, the operation of this embodiment will be described. In the following description of the operation, using the operation screen having the hierarchical structure shown in FIG. 3 and the operation count tables 162 and 232 shown in FIGS. 5 and 8, the operation screen “top menu” → “a” → A case where an operation for displaying the operation screen is performed in the order of “d” will be described.

(2-1) Operation of Mobile Phone FIG. 9 is a flowchart showing the procedure described as the main routine of the display program stored in the storage unit 16. With reference to FIG. 9, the procedure of the process in which the control unit 11 of the mobile phone 10 counts the number of operations will be described.
First, the control unit 11 determines whether or not a display screen switching operation by the user has been received by the operation unit 15 (step S1). For example, when the option “e-mail” is selected in a state where the operation screen “top menu” of the uppermost layer is displayed on the display unit 14 as shown in FIG. 4A, the control unit 11 displays the display screen. (Step S1; YES), the number of operations i (i is an integer, the initial value is 0) is incremented by 1 and stored in a predetermined area of the storage unit 16 (step S2). ). A screen ID is associated with the option provided on the operation screen, and the control unit 11 associates the screen data of the operation screen “a” of the option “e-mail” selected by the user operation with the option. Based on the screen ID, the information is read from the storage unit 16 and displayed on the display unit 14 (step S3).

  Next, the control unit 11 determines whether or not the lowest layer flag has been detected for the operation screen “a” (step S4). That is, the control unit 11 determines whether or not the lowest layer flag is associated with the screen data read from the storage unit 16 when displaying the display screen on the display unit 14 in step S3. Here, as shown in FIG. 3, since the operation screen “a” does not belong to the lowest layer, the screen data representing the operation screen “a” is not associated with the lowest layer flag. Therefore, the control unit 11 determines that the lowest layer flag has not been detected (step S4; NO), returns to step S1, and waits until an operation for switching to the next operation screen is received.

  Subsequently, when the option “create new mail” shown in FIG. 4B is selected, the control unit 11 determines that a display screen switching operation has been accepted (step S <b> 1; YES), and is stored in the storage unit 16. The number of operations performed i is incremented by 1, i = 2 is stored in the storage unit 16 (step S2). Then, the control unit 11 reads the screen data of the operation screen “d” of “Create new mail” selected by the user operation from the storage unit 16 based on the screen ID, and displays the screen data on the display unit 14 (step S3). . Then, the control unit 11 determines whether or not the lowest layer flag has been detected for the operation screen “d”. As shown in FIG. 3, since the operation screen “d” belongs to the lowest layer, the control unit 11 detects the lowest layer flag here (step S4; YES).

  Subsequently, the control unit 11 writes the operation count i counted so far in the “operation count” field of the operation count table 162 (step S5). That is, as shown in FIG. 8, the control unit 11 writes the operation count “2” in the “operation count” field in association with the screen ID “01” assigned to the operation screen “d”. Become. When the writing to the table is completed, the control unit 11 initializes the number of operations i to 0 (step S6), and returns to the process of step S1 again.

  In this way, “2” times are displayed in the operation frequency count table as the number of operations performed by the user until the operation screen “d” assigned the screen ID “01” is displayed from the uppermost operation screen. Written. When the operation screen is switched in the order of “top menu” → “b” → “a” → “d”, the number of operations performed by the user in the same processing procedure as above. As a result, “3” times are written in the operation count table. The control unit 11 repeatedly writes the number of operations in the operation count table by repeatedly executing the flow of FIG. 9 according to the user's operation. It should be noted that even when the operation screen is switched from the lower layer to the upper layer such as “top menu” → “b” → “top menu”, the operation is counted as the number of operations.

Next, FIG. 10 is a flowchart illustrating a procedure in which the control unit 11 of the mobile phone 10 transmits the number of operations to the aggregation server device. This flow is a subroutine of the display program described above.
The control unit 11 determines whether or not the transmission timing for transmitting the operation count information related to the operation count has arrived (step S11). This transmission timing may be a regular timing such as once a week, an arbitrary timing instructed by the user, or a timing requested from the aggregation server device 20. May be. If the control part 11 judges that the transmission timing has not arrived (step S11; NO), it will wait as it is. On the other hand, if the control unit 11 determines that the transmission timing has arrived (step S11; YES), the control unit 11 generates operation count information to be transmitted to the aggregation server device 20 (step S12). In this embodiment, since the operation count information is all the history of the operation counts written in the “operation count” field of the operation count table 162, the control unit 11 performs an operation including all these operation counts. Number-of-times information is generated for each screen ID. And the control part 11 transmits these operation frequency information with the screen ID from the wireless communication part 12 to the totaling server apparatus 20 (step S13). In this case, the control unit 11 reads “2” times, “2” times, “3” times, “2” times, “3” times, “2” times, “2” times written in the operation count table 162. The history of “2” times... Is transmitted together with the screen ID “01”.
On the other hand, when the communication IF unit 22 receives the screen ID and the operation count information transmitted from the mobile phone 10, the control unit 21 of the aggregation server device 20 corresponds to each screen ID written in the operation count table 232. In addition, the history of the number of operations received as the number of operations information is sequentially written in the “number of operations” field. In this way, the aggregation server device 20 stores the operation count information every time it receives the screen ID and the operation count information from the plurality of mobile phones.

(2-2) Operation of Total Server Device FIG. 11 is a flowchart showing a procedure described in the program 231 stored in the storage unit 23. The operation of the control unit 21 of the aggregation server device 20 will be described with reference to FIG.
The control unit 21 reads the operation count table 232 as shown in FIG. 8 from the storage unit 23 (step S21). Next, the control unit 21 refers to the read operation count table 232 and, based on the “minimum number of operations” and the “number of operations”, the screen ID of the operation screen having a high frequency of operations exceeding the minimum number of operations. Is specified (step S22). For example, when the ratio exceeding the minimum number of operations is equal to or greater than a threshold (for example, 30%), the control unit 21 has a frequency that the operation screen corresponding to the screen ID is not displayed with the minimum number of operations. Judged to be high.

  Referring to the operation count table 232 illustrated in FIG. 8, the “operation count” field associated with the screen ID “01” includes “2, 2, 3, 2, 3, 2, 2, 2”. , 3, 2, 2, 2, 2..., And in many cases (at a ratio of 30% or less of the total), the number of operations that matches the minimum number of operations “2”. The operation screen “d” of the lowest layer is displayed. That is, the control unit 21 determines that the frequency of displaying the operation screen “d” corresponding to the screen ID “01” with the number of operations equal to or greater than the minimum number of operations is less than the threshold. Therefore, it can be considered that the arrangement of the operation screen “d” is appropriate, and it can be said that the operation burden for realizing the function intended by the user is relatively small.

  On the other hand, in the “operation count” field associated with the screen ID “02”, “4, 3, 4, 4, 5, 4, 3, 4, 3, 4, 3, 5, 5, 3,. The number of operations “” is written. This means that in many cases (at a rate exceeding 30% of the total), the operation screen of the lowest layer is displayed with the number of operations greater than the minimum number of operations “3”. Therefore, it can be understood that the position of the operation screen is not appropriate, which means that the operation burden for realizing the function intended by the user is relatively large.

  When the control unit 21 specifies a screen ID having a high frequency that the number of operations exceeds the minimum number of operations as described above (step S22; YES), the control unit 21 outputs the specified screen ID together with the operation number information regarding the number of operations (step S22). S23). Specifically, the control unit 21 stores such a screen ID in association with a frequency exceeding the minimum number of operations in a storage medium (not shown). The control unit 21 may output the information from the communication IF unit 22 to an external device such as a computer (not shown), or the name of the operation screen indicated by the screen ID on the display unit (not shown). May be displayed as a list together with the ratio and notified to the administrator of the aggregation server device 20, or may be printed on paper.

  On the other hand, in step S22, if the control unit 21 cannot identify a screen ID with a high frequency of operations exceeding the minimum number of operations (step S22; NO), the process ends. At this time, the control unit 21 may notify the administrator of the aggregation server device 20 by displaying a message to that effect on a display unit (not shown).

  According to the embodiment described above, the mobile phone 10 counts the number of operations performed by the user until the operation screen for realizing the target function is displayed, and the screen corresponding to the operation screen. The number of operations actually required is stored together with the ID. The aggregation server device 20 receives screen IDs and operation count information from a large number of mobile phones 10, and specifies an operation screen that is not displayed with the minimum number of operations based on the screen ID and operation count information. As a result, an operation screen in which the arrangement position and group setting method in the hierarchical structure is not appropriate is specified. The administrator or the like of the aggregation server device 20 refers to the information output by the aggregation server device 20 to reduce the operation burden required for the user to select a target function from the viewpoint of designing the operation screen. Improvement measures can be formulated.

(3) Modifications The present invention is not limited to the above-described embodiments, and the following modifications are possible. In addition, you may combine the content of each following modification suitably.
(3-1) Aspects of Communication Terminal In the embodiment described above, the case where a mobile phone having a call function is used as the mobile terminal has been described as an example. However, the present invention is not limited to this. For example, the present invention may be applied to a portable terminal or an information processing terminal that does not have a call function, such as a PDA (Personal Digital Assistants) having a data communication function by radio, a mobile computer, and a personal computer. Is possible.

  In the embodiment described above, the mobile phone 10 transmits the screen ID and the operation count information to the aggregation server device 20 at a predetermined transmission timing (for example, every week), but the mobile phone 10 determines the transmission timing. May be. For example, the mobile phone 10 transmits the screen ID and the operation frequency information when the ratio of the operation frequency exceeding the minimum operation frequency in the history of the operation frequency exceeds a threshold (for example, 50% or more). May be. Further, the number of operations exceeding the minimum number of operations may be a threshold value or more (for example, 10 times or more out of 100 history of operation times). According to such a configuration, the aggregation server device 20 can aggregate only the screen IDs of the operation screens that are frequently displayed with the number of operations exceeding the minimum number of operations and the number of operations, thereby simplifying the processing. can do.

  Further, for example, when the user uses the mobile phone 10 for the first time, it may not take enough time to display a target operation screen because the user does not fully understand where each operation screen is arranged. As you get used to, the number of operations may approach the minimum number of operations. In consideration of such a case, the mobile phone 10 may transmit the operation number information related to the number of operations exceeding the minimum number of operations after a certain period of time has elapsed from a predetermined start, and the screen ID. . That is, the mobile phone 10 includes a time measuring unit that measures a period after the start of counting of the first operation, and after a period when the user gets used to the operation (for example, after counting of the first operation is started). The number of operations one month later) is set as a transmission target to the aggregation server device 20. According to such a configuration, the aggregation server device 20 can more effectively identify an operation screen whose arrangement position or group setting method is not appropriate.

  In the embodiment described above, the mobile phone 10 transmits the screen ID and the operation frequency information including the operation frequency in association with each other. However, the operation frequency information may be different from this, and in short, the operation The number information may be information regarding the number of operations. For example, only the number of operations exceeding the minimum number of operations among the history of the number of operations stored in association with each screen ID may be used as the operation number information, or the minimum number of operations occupied in the operation number history is exceeded. The ratio may be obtained, and this ratio may be used as the operation count information. According to such a configuration, the aggregation server device 20 does not need to store the minimum number of operations in the operation count table 162, and based on the received screen ID and ratio, a screen that is not operated with the minimum number of operations is high. The ID can be easily specified.

  In the embodiment described above, the “screen ID”, “minimum number of operations”, and “number of operations” are described in the operation count table 162 of the mobile phone 10 in association with each other. "May not be described. That is, when the mobile phone 10 transmits the operation count information to the aggregation server device 20, only the screen ID and the operation count are transmitted. Then, the summary server device 20 receives this, and based on the minimum number of operations stored in the operation count table 232, the number of operations for displaying the operation screen of the lowest layer by the user is greater than the minimum number of operations. What is necessary is just to identify screen ID with high frequency. According to such a configuration, it is not necessary for the mobile phone 10 to specify a screen ID that is operated more by the user than the minimum number of operations.

  In the embodiment described above, the number of operations required to display the operation screen of the lowest layer is described in the operation frequency count table 162. However, the control unit 11 does not include the operation screens belonging to the hierarchy that is not the lowest layer. The number of operations may be written. Further, the operation screen that starts counting the number of operations does not need to be the highest-level operation screen. In short, the number of operations from the predetermined first operation screen to the display of the second operation screen may be counted. According to such a configuration, the mobile phone 10 can specify whether or not the arrangement method is appropriate for all operation screens.

(3-2) Aspect of Aggregation Server Device In the embodiment described above, the control unit 21 of the aggregation server device 20 has a ratio exceeding the minimum number of operations in the history of the number of operations based on the operation count table 232. An operation screen to which a screen ID that is equal to or greater than the threshold is assigned is identified as a frequency that is not displayed with the minimum number of operations. In addition, in the history of the number of operations associated with each screen ID, the control unit 21 displays an operation screen whose number of times exceeding the minimum number of operations is equal to or greater than a threshold (for example, 100 times or more) with the minimum number of operations. You may specify that it is not displayed. In this case, the aggregation server device 20 associates the screen ID with the number of times exceeding the minimum number of operations, and outputs it as output information.

  Further, the aggregation server device 20 may output the output information in a ranking format arranged in descending order of the frequency that the number of operations by the user exceeds the minimum number of operations. For example, the aggregation server device 20 uses the screen ID and the operation count information so that the frequency in which the operation count exceeds the minimum operation count is in descending order based on the screen ID and the operation count information written in the operation count table 232. Are output. When these pieces of information are displayed on the display means or printed, the names of the operation screens corresponding to the screen IDs are sequentially displayed in descending order of frequency of operation by the user exceeding the minimum number of operations. According to such a configuration, the administrator of the aggregation server device 20 can easily determine an operation screen with a high frequency that is not operated with the minimum number of operations, and can quickly know an operation screen with a large operation burden. .

(3-3) Program Aspects The programs executed by the control unit 11 of the mobile phone 10 and the control unit 21 of the aggregation server device 20 are magnetic tape, magnetic disk, flexible disk, optical recording medium, and magneto-optical recording medium. , A CD (Compact Disk), a DVD (Digital Versatile Disk), and an environment recorded on a recording medium such as a RAM. Moreover, it is also possible to make it download to the mobile telephone 10 or the totaling server apparatus 20 via networks, such as a mobile telephone network and the internet.

1 is a block diagram showing an overall configuration of a system according to an embodiment of the present invention. It is a block diagram which shows the structure of the mobile telephone in the same embodiment. It is the figure which showed typically the hierarchical structure by the some operation screen hierarchically related from the upper layer to the lower layer. It is the figure which showed an example of the operation screen. It is a figure which shows an example of the content of the operation frequency count table which the said mobile telephone memorize | stores. 3 is a diagram showing a software configuration in the mobile phone. FIG. It is a block diagram which shows the structure of the total server apparatus in the embodiment. It is a figure which shows an example of the content of the operation frequency count table which the said total server apparatus memorize | stores. It is a flowchart which shows the process performed by the mobile phone. It is a flowchart which shows the process performed by the mobile phone. It is a flowchart which shows the process performed by the total server apparatus.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10,10-1,10-2,10-3 ... Mobile phone, 11 ... Control part, 12 ... Wireless communication part, 13 ... Voice processing part, 14 ... Display part, 15 ... Operation unit, 16 ... Storage unit, 20 ... Total server device, 21 ... Control unit, 22 ... Communication IF unit, 23 ... Storage unit, 100 ... Mobile phone network .

Claims (12)

A communication means for performing communication;
A memory for storing a plurality of screen data for displaying a plurality of operation screens hierarchically related from the upper layer to the lower layer on the display means and screen identification information assigned to each screen data in association with each other Means,
An operation means for accepting an operation for switching to another operation screen in an upper layer or a lower layer of the operation screen displayed on the display means;
Display control means for reading screen data from the storage means according to the operation received by the operation means, and displaying the other operation screen on the display means based on the read screen data;
Counting means for counting the number of operations accepted by the operation means from when the first operation screen is displayed on the display means by the display control means until the second operation screen is displayed on the display means; ,
An operation times storage means for storing the number of operations counted by the counting means in association with the screen identification information assigned to the second operation screen;
An operation comprising: the screen identification information stored in the operation count storage means; and a transmission means for transmitting, from the communication means, operation frequency information relating to the operation count associated with the screen identification information. Terminal. The operation number storage means stores the minimum number of operations accepted by the operation means from when the first operation screen is displayed on the display means to when the second operation screen is displayed on the display means. And
The said transmission means transmits the operation frequency information regarding the operation frequency exceeding the said minimum operation frequency among the operation frequency memorize | stored by the said operation frequency memory | storage means, and the said screen identification information. Operation terminal. In the case where the ratio of the number of operations exceeding the minimum number of operations to the plurality of operations stored in association with each of the screen identification information by the operation number storage unit is greater than or equal to a threshold value The operation terminal according to claim 2, wherein the screen identification information and the operation frequency information related to the operation frequency associated with the screen identification information are transmitted. The transmission means, when the number of operation counts exceeding the minimum operation count among a plurality of operation counts stored in association with each screen identification information by the operation count storage means is greater than or equal to a threshold value. The operation terminal according to claim 2, wherein the screen identification information and the operation frequency information related to the operation frequency associated with the screen identification information are transmitted. The operation number storage means stores the minimum number of operations accepted by the operation means from when the first operation screen is displayed on the display means to when the second operation screen is displayed on the display means. And
The transmission means includes an operation count exceeding the minimum operation count after a predetermined period of time has elapsed from a predetermined start among a plurality of operation counts stored in association with the screen identification information by the operation count storage means. The operation terminal according to claim 1, wherein the operation frequency information on the screen and the screen identification information are transmitted. The operation screen other than the second operation screen is provided with an option for instructing at least to switch to another operation screen in a lower layer of the operation screen,
The operation terminal according to claim 1, wherein the second operation screen is not provided with an option for instructing to switch to another operation screen in a lower layer of the operation screen. A communication means for communicating with an operation terminal that displays an operation screen;
When the communication means receives the screen identification information assigned to the operation screen and the operation count information related to the operation count on the operation terminal from the operation terminal, the screen identification information and the operation count information are associated with each other. An operation count storage means for storing;
Each of the screen identification information, and a minimum operation number storage means for storing the minimum number of operations until the operation screen to which the screen identification information is assigned is displayed on the operation terminal;
Of the operation count information stored by the operation count storage means, the operation count information related to the operation count exceeding the minimum operation count stored by the minimum operation count storage means, or the operation count information associated with the operation count information. An output device comprising: output means for outputting screen identification information stored in the number storage means. The output means is a threshold value of a ratio of the number of operations exceeding the minimum number of operations to the number of operations represented by the plurality of operation number information stored in association with each screen identification information by the operation number storage means. In the case described above, the operation count information or the screen identification information stored in the operation count storage unit in association with the operation count information is output. In the output means, the number of operation counts exceeding the minimum operation count among the operation counts represented by the plurality of operation count information stored in association with each screen identification information by the operation count storage means is a threshold value. In the case described above, the operation count information or the screen identification information stored in the operation count storage unit in association with the operation count information is output. An operation terminal and a counting device;
The operation terminal is
A communication means for performing communication;
A memory for storing a plurality of screen data for displaying a plurality of operation screens hierarchically related from the upper layer to the lower layer on the display means and screen identification information assigned to each screen data in association with each other Means,
An operation means for accepting an operation for switching to another operation screen in an upper layer or a lower layer of the operation screen displayed on the display means;
Display control means for reading screen data from the storage means according to the operation received by the operation means, and displaying the other operation screen on the display means based on the read screen data;
Counting means for counting the number of operations accepted by the operation means from when the first operation screen is displayed on the display means by the display control means until the second operation screen is displayed on the display means; ,
An operation times storage means for storing the number of operations counted by the counting means in association with the screen identification information assigned to the second operation screen;
A transmission means for transmitting the screen identification information stored in the operation count storage means and the operation count information relating to the operation count associated with the screen identification information from the communication means to the counting device;
The counting device is
Communication means for communicating with the operation terminal;
When the communication means receives the screen identification information and the operation count information transmitted from the operation terminal, an operation count storage means for storing the screen identification information and the operation count information in association with each other,
Each of the screen identification information, and a minimum operation number storage means for storing the minimum number of operations until the operation screen to which the screen identification information is assigned is displayed on the operation terminal;
Of the operation count information stored in the operation count storage means, the operation count information related to the operation count exceeding the minimum operation count stored in the minimum operation count storage means, or the operation count information associated with the operation count information. And an output means for outputting the screen identification information stored in the number storage means. In a computer having communication means for performing communication,
A memory for storing a plurality of screen data for displaying a plurality of operation screens hierarchically related from the upper layer to the lower layer on the display means and screen identification information assigned to each screen data in association with each other Means,
An operation means for accepting an operation for switching to another operation screen in an upper layer or a lower layer of the operation screen displayed on the display means;
Display control means for reading screen data from the storage means according to the operation received by the operation means, and displaying the other operation screen on the display means based on the read screen data;
Counting means for counting the number of operations accepted by the operation means from when the first operation screen is displayed on the display means by the display control means until the second operation screen is displayed on the display means; ,
An operation times storage means for storing the number of operations counted by the counting means in association with the screen identification information assigned to the second operation screen;
A program for realizing the screen identification information stored in the operation count storage means and the transmission means for transmitting the operation count information related to the operation count associated with the screen identification information from the communication means. In a computer having communication means for performing communication,
When the communication means receives the screen identification information assigned to the operation screen displayed by the operation terminal and the operation count information regarding the operation count on the operation terminal from the operation terminal, the screen identification information and the operation count information And an operation count storage means for storing
Each of the screen identification information, and a minimum operation number storage means for storing the minimum number of operations until the operation screen to which the screen identification information is assigned is displayed on the operation terminal;
Of the operation count information stored by the operation count storage means, the operation count information related to the operation count exceeding the minimum operation count stored by the minimum operation count storage means, or the operation count information associated with the operation count information. A program for realizing output means for outputting screen identification information stored in the number storage means.

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