JP2009046291A - Elevator car information communication system when abnormality occurs - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information communication system, by which passengers blocked in an elevator car can quickly and easily communicate with an information center when abnormality occurs to an elevator. <P>SOLUTION: This system comprises car passenger detection means 3 for detecting passengers in an elevator car 10, abnormality detection means 4 for detecting abnormality of an elevator 29, a two-dimensional code indication unit 5 for indicating a two-dimensional code 20, in which information relating to an information center 7 is written, a two-dimensional indication control unit 6 for indicating the two-dimensional code on the two-dimensional code indication unit 5 readably by a mobile phone 14 of a passenger 16 in the car, and an information center 7 for providing information relating to abnormality of the elevator 29 to the mobile phone 14 of the passenger, which reads an e-mail address of the information center 7 and sends a blank e-mail to that e-mail address. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to an elevator car information communication system at the time of occurrence of an abnormality, and more particularly to a system in which passengers in an elevator car transmit to the outside of the elevator car and communicate information about the elevator car when an abnormality occurs in the elevator due to an earthquake or the like. .

  A remote monitoring service from a remote information center (central monitoring center) is provided for building elevators in order to always ensure the safety of elevator passengers and the normal operation of elevators. If an abnormality occurs in the elevator, this remote monitoring service allows the passengers of the elevator car to communicate with the information center monitor by telephone.

  FIG. 6 shows communication means between passengers in an elevator car and an information center when a conventional elevator abnormality occurs. The building elevator 29 includes an elevator control panel 13 that controls the operation of the elevator 29, an elevator monitoring device 19 that monitors the operation of the elevator 29, and a transmission / reception device 24 that communicates with the information center 7. The car operation panel 11 provided in the elevator car 10 is provided with an emergency call button 12 and a speaker 34 in order to ensure the safety of passengers of the elevator 29. The passenger can press the emergency call button 12 to make a call with the monitor of the information center 7 and the speaker 34 via the transmission / reception device 24. When a failure or abnormality of the elevator 29 is detected, the information center 7 sends a command regarding the operation of the elevator 29 to the elevator monitoring device 19 of the building via the receiving / transmitting device 24, and the elevator monitoring device. 19 operates the elevator 29 through the elevator control panel 13 based on the command to deal with a failure or abnormality of the elevator 29. The information center 7 and the emergency call button 12 provided in the elevator car 10 are connected via a public telephone network 25. The public telephone network 25 uses a service provided by an electric communication company.

  When an elevator abnormality occurs, for example, when a disaster such as an earthquake occurs, the operation of the elevator is controlled to ensure passenger safety. That is, in the case of a slight shake that does not cause damage to the elevator, an operation is automatically performed to return to normal operation after a certain time has elapsed. In addition, when the operation is stopped due to a strong shaking (seismic intensity of about 4 or more), even if the elevator is not damaged, it is not restored until it is inspected by an engineer. However, an earthquake may cause some damage to the elevator, and an elevator passenger may be temporarily trapped in the elevator car.

  In addition, when an elevator failure or control system abnormality occurs in addition to a disaster such as an earthquake, the elevator car is moved to the nearest stop floor and the passenger is disembarked for inspection and repair by a technician. Done. Even at this time, a situation may occur in which the passengers of the elevator are temporarily trapped in the elevator car.

  As described above, when an elevator passenger is trapped in an elevator car, the emergency call button provided in the elevator car is pressed to talk with an information center supervisor to obtain information on the occurrence of an abnormality in the elevator car. It is possible. That is, it is possible to notify the information center monitor of the state of the passengers trapped in the elevator car and to know the status of the elevator restoration work and the like from the monitor.

  Further, a display screen may be provided in the elevator car. On the display screen, various kinds of general information are normally displayed to the passengers.

  On the other hand, Patent Document 1 discloses an elevator monitoring system and an elevator monitoring device. Here, it is shown that information on an elevator obtained by inputting a two-dimensional code to a sticker affixed in a car by a mobile phone is transmitted to the center device at the start of elevator maintenance and inspection work. Patent Document 2 discloses an emergency contact device for an elevator. Here, a display sticker that displays the address of the website for contacting the monitoring center or a display sentence that displays an E-mail address as an Internet address is installed in the car. It is shown that a physically handicapped person who is deaf or hard of hearing accesses a website address etc. via a mobile phone etc. by looking at a contact display plate etc. and contacts a supervisor of the monitoring center .

JP 2007-112540 A JP 2002-68622 A

  For example, when an abnormality occurs in an elevator due to a disaster such as an earthquake, the elevators of many buildings are stopped at the same time, and passengers of each elevator may be trapped in the elevator car. At that time, the emergency call buttons are pressed all at once in each elevator car, and the information center is called. However, since the information center monitor sequentially calls for each elevator car, there is a case where a call exceeding the normal time cannot be immediately responded when an abnormality occurs due to a disaster. In addition, the telephone line is punctured by a call from each elevator car, and there is a possibility that the telephone line is always busy or cannot be talked. For this reason, there is a possibility that a situation occurs in which the passenger cannot talk to the information center monitor and report the status of the elevator car to the information center. Further, passengers confined in the elevator car cannot obtain information on the restoration work related to the elevator car and may be in an uneasy situation.

  In addition, an abnormality may occur in the elevator due to a cause other than the occurrence of a disaster such as an earthquake, and the telephone line may be interrupted due to disconnection of a cable connecting the information center and the emergency call button in the elevator car. In this case, the command regarding the operation of the elevator from the information center is not transmitted to the elevator monitoring device, and passengers in the elevator car are confined in the elevator car. And the call by the emergency call button provided in the elevator car is also disconnected, and the passenger cannot report the status of the elevator car to the information center, and obtains information on the restoration work related to the elevator car from the information center. There is a possibility that a situation that cannot be performed may occur.

  An object of the present application is to provide an elevator car information communication system in the event of an abnormality that solves such problems and allows passengers confined in the elevator car to communicate with the information center quickly and easily when the elevator abnormality occurs. .

  In order to achieve the above object, the elevator car information communication system at the time of occurrence of an abnormality includes a car passenger detection means for detecting the presence or absence of a passenger in the elevator car, and an elevator door opening / closing operation within a predetermined time set in advance. An abnormality occurrence detecting means for detecting the occurrence of an abnormality in the elevator, and a two-dimensional code display unit that is installed inside the elevator car and displays a two-dimensional code in which an e-mail address of the information center is written to passengers in the car When the abnormality detection means detects an abnormality in the elevator and the car passenger detection means detects a passenger in the elevator car, the two-dimensional code display unit displays a two-dimensional code that can be read by the passenger's mobile phone in the car The two-dimensional code display control unit to be displayed on and the information center e-mail address written in the two-dimensional code are read and To the mobile phone of passengers that originated the blank e-mail to the e-mail address, provided with the information center that provides information about the occurrence of abnormality in an elevator, the.

  Further, in the elevator car information communication system when an abnormality occurs, the two-dimensional code display unit is an emergency call button provided on the car operation panel inside the elevator car, and the two-dimensional code is placed inside the emergency call button lid. The installed two-dimensional code display control unit normally turns off the illumination provided inside the emergency call button, the abnormality detection means detects an abnormality of the elevator, and the car passenger detection means is a passenger in the elevator car. Is detected, it is preferable to turn on the illumination provided inside the emergency call button so that the passenger's mobile phone can read the two-dimensional code.

  In addition, the elevator car information communication system at the time of occurrence of abnormality causes the two-dimensional code display control unit to turn on the illumination provided inside the emergency call button when the emergency call button is pressed by a passenger in the elevator car It is preferable that the two-dimensional code can be read by the passenger's mobile phone.

  The elevator car information communication system when an abnormality occurs is a display screen in which the two-dimensional code display unit is provided inside the elevator car, and the two-dimensional code display control unit is configured so that the abnormality occurrence detection means detects the abnormality of the elevator. When the car passenger detection means detects the passenger in the elevator car, it is preferable to display the two-dimensional code on the display screen so that the passenger's mobile phone can read the two-dimensional code.

  Further, the elevator car information communication system at the time of occurrence of an abnormality further includes an in-car photographing means for photographing the inside of the elevator car installed on the ceiling inside the elevator car, and the abnormality detection means is photographed by the in-car photographing means. It is preferable to detect the presence or absence of passengers in the elevator car from the image.

  Further, in the elevator car information communication system at the time of occurrence of an abnormality, identification information for identifying the elevator is written in the two-dimensional code displayed on the two-dimensional code display unit, and an empty mail transmitted from the passenger's mobile phone is used. Preferably, identification information for identifying the elevator is transmitted to the information center.

  Also, in the elevator car information communication system at the time of occurrence of an abnormality, the information center that received the empty mail transmitted from the passenger's mobile phone sends a reply mail with the URL of the information center home page attached to the mobile phone. The elevator car passengers preferably communicate with the information center via the information center home page read by the mobile phone.

  In addition, the elevator car information communication system at the time of occurrence of an abnormality is based on identification information for identifying the elevator by the information center that received the empty mail transmitted from the cellular phone of the passenger, and the maintenance personnel of the elevator or the installation of the elevator It is preferable to notify the information on passengers in the elevator to the building manager.

  The elevator car information communication system at the time of occurrence of an abnormality further includes a two-dimensional code storage unit for storing a two-dimensional code at the time of normal operation and a two-dimensional code at the time of occurrence of an abnormality. When a normal two-dimensional code is displayed on the screen, the abnormality detection means detects an abnormality in the elevator, and the car passenger detection means detects a passenger in the elevator car, the display screen is changed to a two-dimensional code when an abnormality occurs. It is preferable to switch.

  Further, in the elevator car information communication system at the time of occurrence of an abnormality, guidance to the passenger of the car for the occurrence of the abnormality of the elevator is written in the two-dimensional code at the time of the occurrence of the abnormality displayed on the display screen. It is preferable to communicate with the information center according to the guidance read by.

  Further, in the elevator car information communication system at the time of abnormality occurrence, guidance to passengers in the car at the time of abnormality of the elevator is written in the normal two-dimensional code displayed on the display screen, and passengers in the elevator car are It is preferable to recognize a response when an elevator abnormality occurs by guidance read by a mobile phone.

  With the above configuration, the elevator car information communication system when an abnormality occurs can communicate with the information center by reading a two-dimensional code displayed in the elevator car with a mobile phone when the abnormality of the elevator occurs. That is, the passenger reads the e-mail address of the information center written in the two-dimensional code displayed on the two-dimensional code display unit with a mobile phone, and sends a blank mail to the e-mail address. Thereby, even if the passenger in the elevator car cannot call the information center even if the emergency call button is pressed, communication with the information center is possible by means other than the telephone. It is also possible to notify the information center of real-time elevator abnormalities without going through the information center monitor. And the information center that received the empty mail from the passenger's mobile phone sends information about the abnormal occurrence of the elevator to the mobile phone, and passengers in the information center and the elevator car can exchange information by mobile phone Become.

  The two-dimensional code display control unit displays the two-dimensional code so as to be readable on the passenger's mobile phone in the car when an elevator abnormality occurs. Thereby, it is possible to prevent the passenger from reading the two-dimensional code at normal times and allow the passenger to read the two-dimensional code only when an abnormality occurs.

  As described above, according to the elevator car information communication system when an abnormality occurs according to the present invention, passengers confined in the elevator car can quickly and easily communicate with the information center when the elevator abnormality occurs.

  Hereinafter, embodiments of an elevator car information communication system when an abnormality occurs according to the present invention will be described in detail with reference to the drawings.

  FIG. 1 shows a schematic configuration of one embodiment of an elevator car information communication system when an abnormality occurs. The elevator car information communication system 1 when an abnormality occurs includes an in-car photographing means (monitoring camera) 2, a car passenger detection means 3, an abnormality occurrence detection means 4, a two-dimensional code display section 5, a two-dimensional code display control section 6, and information It comprises a center 7 and a two-dimensional code storage unit 8. A car operation panel 11 is provided inside the elevator car 10 in the elevator hoistway 9. The passenger 16 of the elevator car 10 reads the two-dimensional code 20 provided on the car operation panel 11 by the mobile phone 14 of the passenger 16 and communicates with the information center 7 via the public communication line 28.

  The surveillance camera 2 that is an in-car photographing means is installed on the ceiling inside the elevator car 10 and photographs the inside of the elevator car 10. The car passenger detection means 3 determines the movement of a person in the car from the image taken by the monitoring camera 2 and detects the presence or absence of the passenger 16 inside the elevator car 10. That is, the car passenger detecting means 3 extracts two images whose shooting times are different by a predetermined time from the images taken by the monitoring camera 2, and determines the movement of the passenger 16 in the car. For example, when two images having different shooting times by a predetermined time are shot in the NTSC system using a video camera, shooting is performed every 1/30 seconds. In this case, the two images that differ only by a predetermined time can be two consecutive images, but every 1/10 second by thinning the middle image or changing the shooting interval. Or every second. The car passenger detection means 3 considers that the interior of the elevator car 10 is unmanned when the movement of the passenger 16 cannot be detected inside the elevator car 10 by comparing the two images.

  As another means for detecting the presence or absence of the passenger 16 inside the elevator car 10, the presence or absence of the passenger 16 may be detected from the weight of the elevator car 10. That is, generally, the elevator 29 is provided with the load detection device 17, and a warning buzzer sounds when the number of passengers in the elevator car 10 exceeds the capacity. Therefore, the car passenger detection means 3 can detect the presence or absence of the passenger 16 in the elevator car 10 from the measurement result of the weight of the elevator car 10 measured by the load detection device 17.

  The abnormality detection means 4 detects the occurrence of an abnormality in the elevator 29 when there is no opening / closing operation of the elevator door 18 within a predetermined time set in advance. In general, the opening / closing of the elevator door 18 is detected by the elevator control panel 13. Therefore, the abnormality occurrence detection unit 4 detects that an abnormality has occurred in the elevator 29 when the elevator control panel 13 does not receive the opening / closing signal of the elevator door 18 related to the elevator car 10 within a certain time.

  FIG. 2 shows an example of the car operation panel 11 installed in the elevator car 10. As shown in FIG. 2, the car operation panel 11 is provided with an emergency call button 12, a car call button 30, a direction light 31, a door open button 32, a door close button 33, and a speaker 34. In general, the passenger 16 in the elevator car 10 calls the monitor of the information center 7 by pressing the emergency call button 12 when an abnormality occurs in the elevator 29. However, as described above, when an abnormality occurs in the elevator 29 due to a disaster such as an earthquake, the telephone line is punctured by a call from each elevator car 10, and the telephone line is always busy or cannot be communicated. There is. For this reason, the passenger 16 may not be able to make a call with the monitor of the information center 7. In that case, the passenger 16 confined in the elevator car 10 can communicate with the information center 7 in real time without using the information center 7 by the elevator car information communication system 1 when an abnormality occurs according to the present invention. .

  FIG. 3 shows an enlarged view of the emergency call button 12 provided on the car operation panel 11. 3A shows the emergency call button 12 in a normal state, FIG. 3B shows the emergency call button 12 in an emergency (when an abnormality occurs), and FIG. 3C shows the emergency call button 12 in FIG. AA sectional drawing is shown. Here, the two-dimensional code display unit 5 is the emergency call button 12 itself, and displays a two-dimensional code 20 on which information related to the information center 7 is written on the passenger 16 for the passenger 16 of the elevator car 10. That is, the two-dimensional code 20 is provided inside the lid 35 of the emergency call button 12. Further, as shown in FIG. 3C, an illumination 36 that illuminates the two-dimensional code 20 is provided inside the lid 35 of the emergency call button 12. As shown in FIG. 3A, the two-dimensional code display control unit 6 normally turns off the illumination 36 provided inside the emergency call button 12 so that the two-dimensional code 20 is transmitted by the mobile phone 14 of the passenger 16. Disable reading. When the abnormality occurrence detection means 4 detects an abnormality in the elevator 29 and the car passenger detection means 3 detects the passenger 16 inside the elevator car 10, an emergency call button is displayed as shown in FIG. The illumination 36 provided in the interior of the vehicle 12 is turned on, and the two-dimensional code 20 is lifted up so that the two-dimensional code 20 can be read by the mobile phone 14 of the passenger 16. Here, the lid 35 of the emergency call button 12 may be a transparent material, but may be a translucent material so that the mobile phone 14 cannot read the two-dimensional code 20 in a normal state. Moreover, although this illumination 36 is LED36 in this embodiment, another illumination may be sufficient.

  In addition, when the emergency call button 12 is pressed by the passenger 16 in the elevator car 10, the two-dimensional code display control unit 6 turns on the illumination 35 inside the emergency call button 12, and causes the passenger 16 to use the mobile phone 14. The two-dimensional code 20 may be read. This is normally detected by the abnormality occurrence detection means 4 when an abnormality occurs in the elevator 29. However, when the detection by the abnormality occurrence detection means 4 does not operate due to a failure, for example, or the passenger 16 of the elevator car 10 is abnormal. This is because the elevator car information communication system 1 is made to function even when it is determined that there is an abnormality in the situation where the occurrence detection means 4 does not detect. In this case, when the passenger 16 presses the emergency call button 12, a call is made to the information center 7 and at the same time, the two-dimensional code 20 floats on the emergency call button 12 and can be read by the mobile phone 14. It becomes. Thereby, the passenger 16 can easily switch to the communication by the mobile phone 14 when the telephone call to the information center 7 is impossible.

  When the abnormality occurs in the elevator 29, the illumination 36 is turned on and the two-dimensional code 20 is read by the mobile phone 14 because the passenger 16 reads information on the information center 7 from the two-dimensional code 20 except when the abnormality of the elevator 29 occurs. This is to prevent mischief of sending an e-mail or the like. This is because the emergency call button 12 provided on the car operation panel 11 of the elevator 29 is not burdened by the information center 7 because mistakes and mischief calls by children, drunks, etc. are constantly occurring when an abnormality does not occur. This is due to the fact that the original remote monitoring service of the information center 7 is hindered. Therefore, any method other than the above-described illumination 36 may be used as long as the passenger 16 cannot read the information about the information center 7 from the two-dimensional code 20 except when an abnormality occurs. For example, a part of the lid 35 of the emergency call button 12 may be a liquid crystal display, and the two-dimensional code 20 may be displayed by the liquid crystal when the elevator 29 is abnormal.

  As described above, by using the emergency call button 12 provided on the car operation panel 11 as the two-dimensional code display unit 5, when an abnormality occurs in the elevator car 10, the passenger 16 inside the elevator car 10 first makes an emergency call. At the same time that the button 12 is searched and pressed, the two-dimensional code 20 in which information on the information center 7 is written can be recognized. As a result, as described above, even if the passenger 16 in the elevator car 10 cannot make a call with the information center 7 even if the emergency call button 12 is pressed, the displayed two-dimensional code 20 is read by the mobile phone 14 and the information is read. Communication with the center 7 becomes possible. In order to make this system easier for the passenger 16 to understand, as shown in FIG. 3 (b), in the vicinity of the emergency call button 12 of the car operation panel 11, for example, "In case of emergency, read the address of the information center from this code. , Please send a blank email. "

  FIG. 4 shows another embodiment of the two-dimensional code display unit 5 in the elevator car 10. In this embodiment, the two-dimensional code display unit 5 is a display screen 15 provided in the car operation panel 11 or in the vicinity of the car operation panel 11. That is, when the abnormality detection means 4 detects an abnormality of the elevator 29 and the car passenger detection means 3 detects the passenger 16 in the elevator car 10, the two-dimensional code 20 is displayed on the display screen 15. Then, the passenger 16 of the elevator car 10 is caused to read the two-dimensional code 20 in which information related to the information center 7 is written. In order to make this system easier for the passenger 16 to understand, as shown in FIG. 4, for example, “In an emergency, please read the address of the information center from this code and send a blank e-mail”. A message may be displayed.

  When the display screen 15 is used for the two-dimensional code display unit 5, the elevator car information communication system 1 when an abnormality occurs may include a two-dimensional code storage unit 8. The two-dimensional code storage unit 8 stores a normal two-dimensional code 21 and an abnormal two-dimensional code 22. Then, the two-dimensional code display control unit 6 displays the normal two-dimensional code 21 on the display screen 15 in a normal state, the abnormality detection means 4 detects an abnormality of the elevator 29, and the car passenger detection means 3 detects the elevator car. When the passenger 16 in 10 is detected, the two-dimensional code 22 at the time of abnormality is displayed on the display screen 15 so that the two-dimensional code 22 at the time of abnormality can be read by the cellular phone 14 of the passenger 16.

  The normal two-dimensional code 21 may be written with a guidance 38 to the passenger 16 in the elevator car 10 when an abnormality occurs in the elevator 29. As a result, the passenger 16 can read the normal two-dimensional code 21 by the mobile phone 14 even during normal times, and know how to deal with the abnormality of the elevator 29. In addition, general information for the passenger 16 in the elevator car 10 is written in the normal two-dimensional code 21, and the passenger 16 in the elevator car 10 reads the normal two-dimensional code 21 by the mobile phone 14 and stores the general information. Can be acquired. This general information includes, for example, information on buildings and information on companies in the buildings.

  FIG. 5 shows the operation of the elevator car information communication system 1 when an abnormality occurs. FIG. 5A shows access from the passenger 16 to the information center 7, and FIG. 5B shows access from the information center 7 to the passenger 16. When an abnormality occurs in the elevator 29, the passenger 16 of the elevator car 10 reads the e-mail address 37 and the elevator identification information 39 of the information center 7 from the two-dimensional code 20 displayed on the two-dimensional code display unit 5. Then, a blank mail 40 is transmitted to the read electronic mail address 37 of the information center 7 via the public communication line 28. This empty mail 40 includes elevator identification information 39. The two-dimensional code 20 is written with a guidance 38 to the passenger 16 regarding the occurrence of an abnormality in the elevator car 10, and the passenger 16 in the elevator car 10 communicates with the information center 7 in accordance with the guidance 38 displayed on the mobile phone 14. Also good. Further, the URL 42 of the home page of the information center 7 is written in the two-dimensional code 20, and the passenger 16 of the elevator car 10 communicates with the information center 7 via the home page of the information center 7 read by the mobile phone 14. May be.

  The information center 7 that has received the empty mail 40 transmitted from the mobile phone 14 of the passenger 16 in the elevator car 10 has the building manager 26 of the office building registered in advance for the elevator 29 specified by the elevator identification information 39. In addition, the mobile phone 23 of the maintenance staff 27 is notified of the occurrence of an abnormality in the elevator car 10. Then, the building manager 26 and the maintenance staff 27 of the elevator 29 deal with the abnormal situation of the elevator 29. As described above, the passenger 16 in the elevator car 10 can easily and quickly inform the related parties of the information of the passenger 16 in the elevator car 10 that has an abnormality caused by the mobile phone network. Then, in the event of a disaster such as an earthquake, it becomes possible to quickly communicate between related parties by e-mail using the mobile phones 14 and 23.

  As shown in FIG. 5B, the information center 7 transmits a reply mail 41 to the passenger 16 confined in the elevator car 10. The reply mail 41 is attached with the URL 42 of the home page of the information center 7. The passenger 16 who has received this reply mail 41 can download the homepage of the information center 7 to know the status of a disaster such as an earthquake and information related to the restoration of the elevator 29, for example.

1 is a block diagram showing a schematic configuration of one embodiment of an elevator car information communication system when an abnormality occurs according to the present invention. It is explanatory drawing which shows one Example of the two-dimensional code display part in an elevator car. It is the top view and sectional drawing which expanded the emergency call button provided in the car operation panel. It is explanatory drawing which shows the other Example of the two-dimensional code display part in an elevator car. It is explanatory drawing which shows operation | movement by the elevator car information communication system at the time of abnormality occurrence. It is explanatory drawing which shows the communication means with the information center at the time of the conventional abnormality occurrence.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 Elevator car information communication system at the time of abnormality occurrence, 2 Car photographing means (monitoring camera), 3 Car passenger detection means, 4 Abnormality detection means, 5 2D code display part, 6 2D code display control part, 7 Information Center, 8 Two-dimensional code storage unit, 9 Elevator hoistway, 10 Elevator car, 11 Car operation panel, 12 Emergency call button, 13 Elevator control panel, 14, 23 Mobile phone, 15 Display screen, 16 Passenger, 17 Load detection device , 18 Elevator door, 19 Elevator monitoring device, 20 Two-dimensional code, 21 Two-dimensional code at normal time, 22 Two-dimensional code at the time of abnormality occurrence, 24 Calling / transmitting device, 25 Public telephone network, 26 Building manager, 27 Maintenance staff, 28 Public communication line, 29 elevator, 30 car call button, 31 direction light, 32 door open button, 33 door close button, 3 4 Speaker, 35 Lid, 36 Lighting (LED), 37 Information center e-mail address, 38 Guidance, 39 Elevator identification information, 40 Empty mail, 41 Reply mail, 42 URL of information center home page.

Claims (11)

Car passenger detection means for detecting the presence or absence of passengers in the elevator car;
An abnormality occurrence detecting means for detecting the occurrence of an abnormality in the elevator when there is no opening / closing operation of the elevator door within a predetermined time set in advance;
A two-dimensional code display unit that is installed inside the elevator car and displays a two-dimensional code in which an e-mail address of the information center is written to passengers in the car;
When the abnormality detection means detects an abnormality in the elevator and the car passenger detection means detects a passenger in the elevator car, the two-dimensional code that can be read by the passenger's mobile phone in the car is displayed in the two-dimensional code display section. A two-dimensional code display control unit to be displayed;
An information center that reads information about an e-mail address of an information center written in a two-dimensional code and provides information about an abnormal occurrence of an elevator to a mobile phone of a passenger who has sent a blank e-mail to the e-mail address;
An elevator car information communication system when an abnormality occurs.   2. The elevator car information communication system according to claim 1, wherein the two-dimensional code display unit is an emergency call button provided on a car operation panel inside the elevator car, and the two-dimensional code is an emergency call button of the emergency call button. The two-dimensional code display control unit installed inside the lid normally turns off the illumination provided inside the emergency call button, the abnormality detection means detects the abnormality of the elevator, and the car passenger detection means detects the elevator. An elevator car in the event of an abnormality, characterized in that when a passenger in the car is detected, the illumination provided inside the emergency call button is turned on and the two-dimensional code can be read by the mobile phone of the passenger Information communication system.   The elevator car information communication system at the time of occurrence of abnormality according to claim 2, wherein the two-dimensional code display control unit is provided inside the emergency call button when the emergency call button is pressed by a passenger in the elevator car. An elevator car information communication system in the event of an abnormality, characterized in that a two-dimensional code can be read by a passenger's mobile phone by turning on the illuminated light.   The elevator car information communication system at the time of occurrence of an abnormality according to claim 1, wherein the two-dimensional code display unit is a display screen provided inside the elevator car, and the two-dimensional code display control unit includes an abnormality occurrence detection means. When an elevator abnormality is detected and the passenger detection means detects a passenger in the elevator car, a two-dimensional code is displayed on the display screen so that the passenger's mobile phone can read the two-dimensional code. Elevator car information communication system at the time of occurrence of abnormal features.   5. The elevator car information communication system according to any one of claims 1 to 4, further comprising an in-car photographing means that is installed on a ceiling inside the elevator car and photographs the inside of the elevator car, and detects the occurrence of the abnormality. The means detects the presence or absence of passengers in the elevator car from an image taken by the in-car photographing means.   The elevator car information communication system at the time of occurrence of an abnormality according to any one of claims 1 to 5, wherein identification information for identifying the elevator is written in the two-dimensional code displayed on the two-dimensional code display unit, An elevator car information communication system in the event of an abnormality, characterized in that identification information for identifying the elevator is transmitted to the information center by an empty mail sent from the mobile phone of   7. The elevator car information communication system at the time of occurrence of an abnormality according to claim 1, wherein an information center that has received an empty mail transmitted from a passenger's mobile phone receives an information center homepage from the mobile phone. An elevator car information communication system at the time of occurrence of an abnormality, characterized in that a reply mail attached with the URL is sent and passengers of the elevator car communicate with the information center via the home page of the information center read by a mobile phone.   In the elevator car information communication system at the time of occurrence of abnormality according to any one of claims 1 to 7, the information center that has received an empty mail transmitted from a passenger's mobile phone, based on identification information that identifies the elevator, An elevator car information communication system at the time of occurrence of an abnormality, wherein information related to passengers in the elevator is notified to a maintenance staff of the elevator or a manager of a building where the elevator is installed.   The elevator car information communication system at the time of occurrence of an abnormality according to any one of claims 4 to 8, further comprising a two-dimensional code storage unit for storing a normal two-dimensional code and an abnormal occurrence two-dimensional code, The dimension code display control unit normally displays the two-dimensional code on the display screen at normal times, the abnormality detection means detects the abnormality of the elevator, and the car passenger detection means detects the passenger in the elevator car, An elevator car information communication system when an abnormality occurs, wherein the display screen is switched to a two-dimensional code when the abnormality occurs.   10. The elevator car information communication system at the time of occurrence of an abnormality according to claim 9, wherein the two-dimensional code at the time of occurrence of an abnormality displayed on the display screen is written with guidance to the passenger of the elevator for the occurrence of an abnormality in the elevator car. Is an elevator car information communication system in the event of an abnormality, characterized in that it communicates with the information center according to the guidance read by the mobile phone.   In the elevator car information communication system at the time of abnormality occurrence according to claim 9 or 10, in the normal time two-dimensional code displayed on the display screen, guidance to passengers in the car at the time of abnormality of the elevator is written, An elevator car information communication system at the time of occurrence of an abnormality, wherein passengers of the elevator car recognize a response at the time of occurrence of the abnormality of the elevator by guidance read by a mobile phone.

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