JP2009043185A - Pos system, cellular phone, and order management program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a POS system capable of using a cellular phone similarly to a terminal of the POS system. <P>SOLUTION: A Web server receives an order on an ordering page (S21). Since order data include personal data of the cellular phone and concrete order data, the personal data and the order data are separated from each other (S22). Then, the order data are converted to be equalized to those on a portable terminal (S23). The converted order data are stored in a cellular phone POS integration database (S24). <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a POS system, a mobile phone, and an order management program, and more particularly to a POS system, a mobile phone, and an order management program that can order a desired product using the mobile phone.

  Conventionally, POS systems have been used in restaurants such as family restaurants, fast food, and pubs. The POS system basically includes a POS register and a management computer. In recent years, labor costs can be reduced by allowing additional orders to be made without going through employees at the table ordering terminal, mainly in the izakaya business.

  On the other hand, mobile phones are also very popular. Such a system that links a POS system and a mobile phone is disclosed in, for example, Japanese Patent Application Laid-Open No. 2007-58376 (Patent Document 1) and Japanese Patent Application Laid-Open No. 2006-40237 (Patent Document 2).

According to Patent Literature 1, a system is disclosed in which a POS proxy server that provides restaurant product information is accessed by a mobile phone, and a restaurant product can be purchased. Patent Document 2 discloses that a mobile phone is used as a POS system terminal.
JP 2007-58376 A (summary) JP 2006-40237 A (summary)

  A system that links a conventional POS system and a mobile phone is configured as described above. Patent Document 1 does not disclose the point of linking the POS system and the mobile phone, only accessing the POS proxy server with the mobile phone. On the other hand, Patent Document 2 describes that a mobile phone is used as a POS system terminal, but there is no disclosure about how to use a mobile phone as a POS terminal.

  The present invention has been made in view of the above problems, and an object of the present invention is to provide a POS system, a mobile phone, and an order management program in which the mobile phone can be used in the same manner as a POS system terminal. .

  The POS system according to the present invention manages sales of merchandise at a store. The POS system is received by a POS terminal for inputting a product order, a POS terminal order receiving means for receiving an order from a POS terminal, a mobile phone order receiving means for receiving an order from a mobile phone, and a mobile phone order receiving means. Conversion means for converting the order into data acceptable by the POS terminal order acceptance means.

  Preferably, the mobile phone order receiving means receives an order from the mobile phone via a home page.

  More preferably, it includes user registration means for allowing a user to register in order to receive an order from a mobile phone.

  Note that it is preferable to notify the user of the table number before accepting an order from the mobile phone.

  The POS terminal order receiving means preferably includes a POS database, and the POS database preferably stores orders received from the POS terminal order receiving means and the mobile phone order receiving means.

  In another aspect of the present invention, the mobile phone can input an order to a POS system that manages sales of merchandise in a store. The POS system includes a POS terminal order receiving means for receiving an order for a product from a POS terminal, a mobile phone order receiving means for receiving an order from a mobile phone, and an order received by the mobile phone order receiving means by the POS terminal order receiving means. Conversion means for converting the data into possible data.

  In still another aspect of the present invention, the order management program causes a computer that operates as a web server that provides a predetermined home page to function as an order management computer that manages the order of merchandise in a store. The order management program causes the computer to operate as a mobile phone order receiving means for receiving an order from a mobile phone on a home page and a conversion means for converting the order received by the mobile phone order receiving means into data that can be received by a POS terminal.

  Since the POS system according to the present invention includes conversion means for converting an order received by the mobile phone into data that can be received by the POS terminal, the POS system receives not only the POS terminal but also orders from the mobile phone from the POS terminal. Can be processed in the same way as

  As a result, it is possible to provide an ordering system using a mobile phone that can be used like a POS system terminal.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing an overall configuration of a POS system capable of ordering using a mobile phone according to an embodiment of the present invention. Here, an example in a restaurant will be described. POS System Referring to FIG. 1, a POS system that can be ordered using a mobile phone includes a store-side system 10 and a mobile phone 21 that can access the store-side system 10 via the Internet 20 to the store-side system 10. , 22 etc. In the following description, the mobile phone 21 is taken as an example.

  The store-side system 10 includes a POS server 11 that controls the entire store-side system, a POS database server 12 that has a POS database (DB) that stores product data, price data, daily sales data, and the like, and stores on the Internet 20. The web server 13 that accepts orders entered from the mobile phone 21 via the Internet 20, and orders from the mobile terminal (POS terminal) 18 in which employees enter orders from customers in the store A wireless LAN access point 14 for receiving wirelessly, a kitchen display 15 for displaying or printing an order input from the web server 13 and the wireless LAN access point 14, a kitchen printer 16, and a receipt when the customer settles the order. Print And a receipt printer 17. The POS server 11 includes a POS register (not shown) for settlement.

  Therefore, the wireless LAN access point 14 and the POS database server 12 operate as POS terminal order receiving means, and the web server 13 operates as mobile phone order receiving means.

  In this embodiment, an order in a store is accepted not only from the mobile terminal 18 in the store but also from the user's mobile phones 21 and 22 via the Internet 20. If an order is received only with the mobile terminal 18 in the conventional store, it will be difficult to call the store clerk, the item that is different from the order has arrived, the time required for the account, or the ordered item has not arrived, but the account has been completed This eliminates problems such as miscellaneous service, reduces the number of misplacements, and allows the store to be maintained with fewer store clerks.

  Before describing order acceptance by the cellular phone 21, a method for accepting by the portable terminal 18 will be described. FIG. 2 is a flowchart showing a processing procedure in the portable terminal 18. First, the mobile terminal 18 is initialized (step S11, hereinafter, steps are omitted). In initialization, the table number for receiving the order, the person in charge, and the number of customers are entered. Next, an order from a customer is received (S12). The contents of the order include a category and a menu. The category is beverages, including liquor and soft drinks. The menu includes specific product names and their quantities. After confirming the order details with the customer, the order is made to the wireless LAN access point 14 (S13).

  Next, the order data format in the portable terminal 18 will be described. FIG. 3 is a diagram showing an example of the data format of the mobile terminal 18. (A) is for initialization, (B) is for ordering, and (C) is for settlement.

  As shown in FIG. 3A, the initialization data includes table number 31, number of people data 32, responsible code 33, time data (starting time here) 34, order number 35, and unsettled flag 36. Including. The table number 31, the number of people data 32, and the charge code 33 are headers, and the time data 34, the order number 35, and the unsettled flag 36 are start record items. Here, the time data is 8 bytes, and the other data is 2 bytes. The flag is 1 byte.

  As shown in FIG. 3B, each time an order is generated, a new order file is opened, order information is added, and the record is written to a portable terminal POS settlement database, which will be described later, and closed. The order includes the category 37, the product code 38, and the quantity 39 as described above. An order number 35 and an unsettled flag 36 are also included for each record. The category and quantity are 1 byte, and the product code is 2 bytes.

  At the time of payment, a check button (not shown) of the portable terminal 18 is pressed to open the related order file, write an END processing record indicating the end of processing, and close the order file.

  FIG. 3C shows the data format in this case. As shown here, at the time of settlement, a record including a header, an end time 40, and a settlement flag 41 is created, and a portable unit storing an order from the portable terminal 18 is stored. The terminal POS settlement database is closed.

  In addition, the information of the product master used as the origin at the time of ordering is installed in the portable terminal 18 in advance. When the portable terminal 18 accepts the order, the portable terminal 18 transmits the order data records one record at a time to the portable terminal POS settlement database 12b of the POS database server 12 described later.

  Next, order reception by the mobile phone 21 will be described. In this embodiment, basically, the order reception data from the mobile phone 21 can be received by the POS system by combining the order reception data from the mobile phone 21 with the order reception data in the mobile terminal 18 in the web server 13. .

  FIG. 4 is a block diagram showing details of the web server 13 and the POS database server 12. Both the web server 13 and the POS database server 12 are computers having a CPU (not shown). FIG. 5 is a flowchart showing a processing procedure performed by the CPU of the web server 13 when an order is received from the mobile phone 21 via the web server 13. Referring to FIG. 4, web server 13 stores store homepage data 13 a, which includes information for ordering with mobile phone 21 when mobile phone 21 accesses the store homepage. An order page 13b to be input is included. Further, the web server 13 includes a mobile phone POS settlement database 13c and a member database 13d for processing orders from the mobile phone 21.

  On the other hand, the POS database of the POS database server 12 includes product master data 12a including a menu indicating contents that can be ordered at the store, and a portable terminal POS checkout database 12b for storing orders on the portable terminal 18.

  The product master data 12a and the like in the POS database are included in the order page 13b of the web server 13. That is, the data in the POS database is reflected on the web server 13.

  Referring to FIGS. 4 and 5, the web server 13 accepts an order on the order page 13b (S21). As will be described later, since the order data includes personal data and order data of the mobile phone 21, first, the personal data and order data are separated (S22). Thereafter, the order data is converted to be the same as the order data in the portable terminal 18 (S23). The converted order data is stored in the mobile phone POS checkout database 13 c and transmitted to the POS database server 12. Therefore, the CPU of the web server 13 functions as conversion means.

  As will be described later, for ordering with the mobile phone 21, since the order data includes data for personal authentication of the mobile phone, this data is stored in the member database 13d as personal authentication data. . Therefore, the CPU of the web server 13 and the member database 13d function as user registration means.

  Next, a data format when the web server 13 receives an order and transmits it to the POS database server 12 when placing an order from the mobile phone 21 via the Internet 20 will be described. FIG. 6 is a diagram showing an example of the data format of the mobile phone 21. (A) is for initialization, (B) is for ordering, and (C) is for settlement.

  As shown in FIG. 6A, the data at the time of initialization includes a table number 41, number-of-persons data 42, responsible code 43, time data (start time here) 44, telephone number 45, and start flag 46. . Here, the time data is 8 bytes, the telephone number data is 11 bytes, and the other data is 2 bytes. The flag is 1 byte. Among these data, the table number 31, the number of people 32, and the charge code 33 are headers. Therefore, it is basically the same as the case of the mobile terminal except that the telephone number is included.

  In this case, the person-in-charge data is “mobile”, for example, “99”.

  FIG. 6B is a diagram showing a record of the order file at the time of ordering. As shown in FIG. 6B, each time an order is generated, a new order file is opened in the mobile phone POS settlement database 12c using the table number 41 included in the header as a key, and the order number 50 and the uncleared flag are displayed. (Append flag) 51 is added to write out the record and close it. Again, this is basically the same as the case of the mobile terminal except that the uncleared flag 51 is added. In order to avoid a dangerous situation in which the next order will come when the file remains open, each order file is opened and closed in units of records.

  At the time of payment, by pressing a payment button (not shown) displayed on the screen of the mobile phone 21, the related order file is opened, and the END processing record is written and closed. The above information is totaled by file opening.

  FIG. 6C shows the data format in this case, but as shown here, this case is basically the same as the case of the portable terminal except that the telephone number is included, and the table number 41 and Using the uncleared flag 51 as a key, all written records are taken out, aggregated for each product name, and displayed as a list. When the contents are confirmed and “settlement” is performed, the called-in data is opened in the mobile phone POS settlement database 12c, and a non-payment flag is added and written. At the same time, the unsettled flag is changed to the checkout flag and written to the record to perform the closing process.

  The settlement file is opened from the mobile phone POS settlement database 12c, called with the table number 41 and the non-payment flag, settled, and when finished, it is changed to the deposit flag and written to the record.

  Next, a specific procedure for ordering by the mobile phone 21 in the POS system according to this embodiment will be described. FIG. 7 is a diagram for explaining the operation when a member of a store is registered via the Internet using a mobile phone and when an order is placed. FIGS. 4 is a diagram showing a display example on the screen of the mobile phone 21. FIG.

  Referring to “Simple Membership Registration” in FIG. 7, first, the store user accesses the store homepage to register as a member. Specifically, the mobile phone number, password, e-mail address, etc. are registered. These data are stored in the member database 12d of the POS database. In addition, you may access this homepage by arbitrary access methods, such as QR code.

  Next, with reference to FIG. 7 to FIG. 9, a procedure for ordering will be described. With reference to “at the first use” in FIG. 7, the user goes to a desired store and accesses the homepage via the Internet. Then, the web server displays a login page on the display screen of the mobile phone (S31 in FIG. 7). An example of this display screen is shown in FIG. Referring to FIG. 8A, the user is notified of the store name and the table number, and is prompted to input a telephone number, a password, and the number of people. When the user inputs accordingly (S32 in FIG. 7), a screen for inputting an order is displayed (S33 in FIG. 7, FIGS. 8B and 8C). In response to this, the user places an order (S34 in FIG. 7). After ordering, it is confirmed that the product has arrived (S35 in FIG. 7). Specifically, this is performed by pressing a “confirm” button in FIG.

  When the eating and drinking is finished and payment is made (S36 in FIG. 7), the “settlement” button on the screen shown in FIG. 9B is pressed. When payment is completed, the user who has not registered the membership is prompted to register as a member (S37 in FIG. 7). Specifically, a screen as shown in FIG. 9C is displayed to prompt input of an address, a name, and a questionnaire response. When a member is registered, a coupon is mailed (S38 in FIG. 7, FIG. 9 (D)). A person who has a coupon in advance can receive a discount process using this ticket (S39). By coordinating with a mobile payment service using a mobile phone at the time of payment, payment at the POS register is not necessary, and so-called “eating” can be prevented by paying for the delivered product.

  As mentioned above, although embodiment of this invention was described with reference to drawings, this invention is not limited to the thing of embodiment shown in figure. Various modifications and variations can be made to the illustrated embodiment within the same range or equivalent range as the present invention.

1 is a block diagram showing an overall configuration of a POS system capable of ordering a desired product using a mobile phone according to an embodiment of the present invention. It is a flowchart which shows the order procedure from a mobile telephone. It is a figure which shows the order data format in a portable terminal. It is a block diagram which shows the detail of the structure which receives the order in a mobile telephone. It is a flowchart which shows the process sequence when the order in a mobile telephone is received. It is a figure which shows the order data format in a mobile telephone. It is a figure which shows concretely the processing content when the order in a mobile telephone is received. It is a figure which shows the example of a screen display in the case of ordering in a mobile telephone. It is a figure which shows the example of a screen display in the case of ordering in a mobile telephone.

Explanation of symbols

  10 store side system, 11 POS server, 12 POS database, 13 web server, 14 wireless LAN access point, 15 kitchen display, 16 kitchen printer, 17 receipt printer, 18 mobile terminal, 20 Internet, 21, 22 mobile phone.

Claims (7)

A POS system that manages sales of products in a store,
A POS terminal for inputting the order of the product;
POS terminal order receiving means for receiving an order from the POS terminal;
A mobile phone order receiving means for receiving orders from mobile phones;
A POS system including conversion means for converting an order received by the mobile phone order receiving means into data acceptable by the POS terminal order receiving means. The product is published on the homepage on the Internet,
The POS system according to claim 1, wherein the mobile phone order receiving unit receives an order from a mobile phone via the home page. The POS system according to claim 1, further comprising user registration means for allowing a user to register in order to receive an order from a mobile phone. The POS system according to any one of claims 1 to 3, wherein a table number is notified to a user before receiving an order from a mobile phone. The POS terminal order receiving means includes a POS database,
The POS system according to any one of claims 1 to 4, wherein the POS database stores orders received from the POS terminal order receiving unit and the mobile phone order receiving unit. A mobile phone capable of inputting an order to a POS system that manages sales of products in a store,
The POS system is
POS terminal order receiving means for receiving product orders from the POS terminal;
A mobile phone order receiving means for receiving orders from the mobile phone;
And a conversion means for converting the order received by the mobile phone order acceptance means into data that can be accepted by the POS terminal order acceptance means. An order management program that causes a computer that operates as a web server that provides a predetermined homepage to function as an order management computer that manages product orders in a store, the program comprising:
Mobile phone order acceptance means for accepting orders from mobile phones on the homepage;
An order management program that operates as a conversion unit that converts an order received by a mobile phone order receiving unit into data that can be received by a POS terminal.

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