JP2008250889A - Community management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a community management program which urges members to say something when utterance frequency in a community falls and can close the community when the community is inactive. <P>SOLUTION: A server 140 registers utterance in a community page when receiving the utterance from the PC 2 of a member registered as a member of each community in a user database 143, and returns the community page when receiving a browsing request. When the utterance frequency falls below a predetermined threshold, the server 140 transmits questions corresponding to the theme of the community from a question list 144 and registers the questions in the community page. However, when the utterance frequency is not equal to or more than the predetermined threshold for a predetermined period, the server 140 deletes the community page, transmits other question sentence to each member of the community, generates a new community having only members whose answers coincide as candidates, and on the other hand, transmits a guide sentence for other community to the other members. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a community management system for managing a community on the Internet comprising a plurality of members.

  In recent years, in so-called personal computer communication, various services are provided by service providers (services consisting of bulletin boards, chats, etc., which are called by names such as conference rooms, forums, and patios, depending on the service provider). However, each community has been managed by an administrator (system operator, sysop) designated by the service provider. In other words, the administrator has the authority to guide the dialogue and discussion between members of the community that are held on the community bulletin board etc. as the chairman, or to delete inappropriate comments, or when the comments are sluggish Is responsible for providing a topic of its own and ultimately closing the community if there is no sign of recovery.

  Such community-provided services are still in demand even when the center of network communication has shifted to the Internet, and are implemented by being incorporated into various content services such as social networking services and portal site services.

  However, on the Internet, unlike a personal computer communication service closed to conventional service providing members, a huge number of users having various attributes become service subjects, so the community providing service also has such a wide variety of users. As a result, the number of communities has to be enormous as compared with the community providing service in the conventional personal computer communication service. For this reason, it is virtually impossible to appoint one manager per community as in the past.

  Therefore, the present application automatically makes a statement to urge members of the community when the frequency of statements in the community is low, and can close the community if the frequency is low. The issue is to provide a community management system.

  The community management system according to the present invention devised to solve the above-described problem includes a communication device and a storage device for communicating with a terminal operated by each member in order to manage a community composed of a plurality of members. A database management means comprising a server computer and a community management system comprising a program executed by the server computer, wherein identification information of members constituting the community is stored in the storage device in association with the identification information of the community Community page data for displaying community pages dedicated to each community is stored in the storage device, and in response to a request received from the terminal, community page data corresponding to the requested community page is stored in the storage device. Read from the terminal, and stored in the storage device in response to a message writing request received from a terminal operated by a member whose identification information is stored in the storage device in association with the identification information of the community. The community page browsing / updating means for updating the corresponding community page data in order to enter the requested remarks on the community page dedicated to the community, and for each community page, the update frequency by the community page management means is compared with a predetermined threshold value. Update frequency comparison means, a question sentence entry means for updating the corresponding community page data so as to enter a question sentence on the community page determined by the update frequency comparison means that the update frequency has fallen below a predetermined threshold, and the question The question is filled in by the sentence entry means A community closing means for closing a community page when the updating frequency comparison means continues to determine that the updating frequency is below the predetermined threshold for a certain period of time. It is characterized by.

  If comprised in this way, an update frequency comparison means will check whether the update frequency of a community page has fallen below the predetermined threshold for every community, and if there is a community page in which the update frequency has fallen below the predetermined threshold, The entry means fills in the question text on the community page and activates the community. Even if such activation is attempted, if the update frequency remains below a predetermined threshold for a certain period, the community closing means closes the community page.

  According to the community management system according to the present invention configured as described above, when the frequency of speech in the community decreases, it automatically makes a statement to urge the members of the community to speak. In some cases, the community can be closed.

1. Hereinafter, an embodiment of a community management system according to the present invention will be described based on the drawings.

2. System configuration

  FIG. 1 shows a schematic configuration of a computer network formed by connecting a server device 1 which is an embodiment of a server computer constituting a community management system according to the present invention and a PC (Personal Computer) 2 communicating with the server device 1. FIG.

  The PC 2 has a normal configuration operated by a user (that is, a disk device 21 for storing a program, a CPU 24 for executing the program, a main storage device 25 in which a work area when the CPU 24 executes the program is expanded, and a user storing data). Including a keyboard 26 for inputting, a display 23 for displaying a processing result of the CPU 24 on a screen, and a communication device 22 as an interface with a line connected to the Internet N) for browsing a web page A browser program 210 and a communication program (not shown) are executed.

  The server device 1 includes a CPU 13, a communication device 11, a main storage device 12, and a hard disk 14 that are connected to each other via a bus B. Among these, the CPU 13 is a central processing unit that controls the entire host device 1. The main storage device 12 is a main memory in which a work area is expanded when the CPU 13 executes various processes. The communication device 11 is a communication device that interfaces with the Internet N.

  The hard disk 14 is a storage medium that stores various programs and various data that are read and executed by the CPU 13. Various data stored in the hard disk 14 includes Web page data (XML data) 141 for displaying a blog uploaded and published by a user of a blog service provided separately by the server device 1. , In order to display a blog part on a blog in which a tag including the URL as a link destination is incorporated, the PC 2 viewing the blog (a browser that downloads Web page data and displays the blog on the display 23) 210), a script 142 for displaying blog parts, a user database 143 for storing information about individual users registered as members who receive the community providing service provided by the server device 1, and user preferences. To investigate Question list 144, which stores the contents of the question (questionnaire) of is included.

  Among these, as shown in FIG. 2, the user database 140 has a table format in which one entry is registered for each member, and each entry includes the name, ID (identification information) of the corresponding member. ), Password, general attributes (gender, date of birth, location, hobbies), answers to each question, and multiple entries for registering the identification number (identification information) of the community subscribed as a member Yes. As shown in FIG. 2, hobbies and answers to each question are registered in the form of numbers in the user database 140, but a correspondence table (not shown) and the following question list 144 are separately prepared. The meaning content assigned to the number can be known.

  Although not shown in the figure, the question list 144 has a large number of questions registered, and each question has a plurality of possible answers (each answer is numbered as described above). Are assumed in advance, and each assumed answer is linked to a question following the question. That is, a large number of questions are scenarioized by being linked in a spider web. The question list 144 is updated from time to time so as to include a question about a keyword having a high search frequency at any given time in cooperation with a search engine program (not shown) or the like.

  Returning to FIG. 1, various programs stored in the hard disk 14 include a server program 140 for realizing a community providing service according to the present invention in addition to a server program (not shown) for realizing a normal content providing service and a blog providing service. It is included.

3. Content of Processing Hereinafter, the content of processing executed by the CPU 13 (hereinafter simply referred to as “server 140”) in order to realize the community providing service according to the server program 140 will be described with reference to FIGS.

(1) Premise Processing As a premise for executing the processing shown in FIG. 3 and subsequent steps, the server 140 invites users of the content providing service and the blog providing service provided by the server device 1 to the community providing service. The invitation screen shown in FIG. 8 is attached to the Web page data downloaded to the PC 2 by these content providing service and blog providing service as screen data for displaying as a pop-up screen. As a result, the browser 210 of the PC 2 that has downloaded it displays the invitation screen of FIG. 8 on the display 23. This invitation screen includes a “member registration” button 100, and a setting (tag) for transmitting a member registration request message to the server device 1 when the “member registration” button 100 is registered. Is incorporated.

(2) Member Registration Process The member registration process shown in FIG. 3 is performed by operating the “member registration” button 100 in the invitation screen by the keyboard 20 on the PC 2 displaying the invitation screen on the display 23 as described above. When the server apparatus 1 receives the member registration request message transmitted from the PC 2, the process starts.

  In the first S001 after the start, the server 140 transmits screen data (HTML data or XML data) for pop-up display of the member registration screen shown in FIG. 9 to the requesting PC 2. This member registration screen includes a user attribute column 101 for inputting user attribute information such as name, gender, and age, an ID input column 102 for registering an arbitrary ID, and a password input column for inputting a password. 103 and “Register” button 104, and when “Register” button 104 is operated in a state where a character string is input in each column 101-103, the character string input in each column 101-103 is a member. A setting (tag) for transmission to the server apparatus 1 as registration information (attribute information, ID, and password) is incorporated.

  In the next S002, the server 140 waits to receive member registration information from the PC 2 that transmitted the screen data to S001. Then, when receiving the member information from the PC 2, the server 140 generates a new entry in the user database 143 in S003, and registers the received registration information in the new entry (corresponding to the database means).

  In next step S004, the server 140 transmits screen data (HTML data, XML data) that causes the browser 210 to display a tag including the URL of the script 142 corresponding to the community providing service to the PC 2. In the PC 2 that has received this screen data, the browser 210 pops up the tag display screen shown in FIG. Therefore, the user operating this PC 2 cuts and pastes the contents of the tag 105 displayed in the pop-up to paste the tag on the blog page for which he / she has management rights (ie, the blog The tag is incorporated into the Web page data 141 for displaying the page). In addition, a user who does not publish his / her blog may incorporate the tag as a desktop gadget in desktop data in his / her PC 2. When S004 is completed, the server 140 ends the member registration process.

(3) Question processing When the browser 210 on the PC 2 that has read the web page data 141 or desktop data into which the tag is incorporated as described above detects the tag incorporated therein, the server apparatus 1 is informed of the tag. The script 142 corresponding to the incorporated URL is requested.

  Upon receiving this script request, the server 140 starts the question processing shown in FIG. 4, and responds the requested script to the requesting PC 2 in the first S101. As a result, the blog managed by the user who operates the PC 2 (members registered in the user database 143, hereinafter simply referred to as “members”) is displayed only when the member accesses. 11, the blog part 106 based on the script is displayed. Further, in the PC 2 in which the tag is incorporated in the desktop of the own PC 2, as shown in FIG. 12, the desktop gadget 107 based on the script is displayed. The function of the desktop gadget 107 is the blog part 106 described above. Therefore, the blog part 106 is used as a representative example in the following description.

  Subsequently, the server 140 executes a loop process of S102 to S105, and repeats the question to the member who operates the PC2.

  That is, in the first step S102 after entering the loop process, the server 140 specifies one question sentence based on the question list 144. When this S102 is executed for the first time after entering this loop process, the server 140 identifies a question sentence for a keyword having a high search frequency at that time.

  In the next S103, the question sentence specified in S102 is transmitted to the PC2. Upon receiving this screen data, the browser 210 of the PC 2 displays the received question text in the blog part 106 as shown in FIGS. The blog part 106 includes a dialog 108 for displaying the received question text, an answer input field 109, and a “response” button 110. When the member operates the “Reply” button 110 in a state where a character string is input in the answer input field 109 of the blog part 106, the blog part 106 uses the character string input in the answer input field 109 for the question. It is transmitted to the server 140 as an answer.

  In step S104, the server 140 waits to receive an answer to the question message transmitted from the PC 2 in step S103. When the server 140 receives an answer before a predetermined timeout period, the server 140 proceeds to step S105.

  In S105, the server 140 analyzes the received answer using an analysis method such as morphological element analysis, so that an answer prepared in advance in the question list 144 for the question sentence transmitted in S103 (possibility Of the answers that are assumed in advance to be applicable). Then, the combination of the question content and the identified answer is registered in the entry of the member database 143 for the member. That is, the number assigned to the identified answer is registered in the field corresponding to the question content. If a field corresponding to the question content is not prepared in the member database 143, the server 140 adds the field corresponding to the question content to the member database 143 and then performs the registration. When S105 is completed, the server 140 returns the process to S102, and links to the answer specified in S105 and registers the next question registered in the question list 144 (for example, the question of FIG. 14 with respect to the answer of FIG. 13). After that, the subsequent processing is repeated.

  The loop processing from S102 to S105 described above is repeatedly executed until the member stops answering. Then, when the member stops answering, a time-out determination is made in S104, and thus this question processing ends.

(4) Community Generation Processing The community generation processing shown in FIG. 5 is automatically executed periodically, for example, every day or every week. Then, in the first step S201 after the community generation process is started, the server 140 classifies the answers to the questions registered in the member database 143 according to the genre of the question contents, and assigns serial numbers to the classified genres. Is granted.

  In the next step S202, the server 140 sets the initial value “1” in the variable i for specifying the genre, and then executes the loop process of steps S203 to S208. In the first S203 after entering this loop process, the server 140 extracts the answers of all members for the i-th question group.

  In the next step S204, the server 140 calculates the match rate of the answers (the ratio between the total number of questions and the number of questions that matched both answers) for all combinations of two members that can be extracted from all members. The calculated match rate and the matched answer combination are associated with each other and temporarily stored in the main storage device 12.

  In the next S205, the server 140 calculates, for each combination of all answers to all the questions, a value obtained by multiplying the matching rate and the number of members who performed the combination of the answers.

  In the next S206, the server 140 generates a community (that is, generates a community management module that provides the community) for a combination of answers in which the value calculated in S205 is equal to or greater than a predetermined threshold (however, the same answer) Only if there is no community for that combination). At this time, the server 140 temporarily stores, in the storage device 210, the IDs of all members who have performed the combination of the responses as the IDs of the member candidates in association with the new community.

  In the next S207, the server 140 increments the variable i by one.

  In the next S208, the server 140 checks whether or not the variable i has reached the maximum value (that is, whether or not the processing from S203 onward is executed for all genres). If the variable i has not yet reached the maximum value, the server 140 returns the process to S203. On the other hand, when the variable i has reached the maximum value, the server 140 ends the community generation process.

(5) Processing by each community management module Each community management module is started immediately after generation and executes the processing shown in FIGS. 6 and 7 respectively. In the first S300 after activation, the CPU 13 operating in accordance with the community management module (hereinafter simply referred to as “community management module”) displays a community page (that is, a bulletin board that is a meeting place in the community, a chat, etc.). Community page data to be displayed on the browser 210 on each PC 2 is generated and stored in the storage device 14.

  In the next S301, the community management module is a member (member candidate) having an ID temporarily stored in the main storage device 12 in association with the community or a member (identification information of the community registered in the member database 143 ( It is checked whether or not a message has been received from the PC 2 operated by the member. When the first access to the server 140 is received from the blog part on the PC 2 operated by the member candidate (the content is unquestioned), the process proceeds to S301, and the server starts from the blog part on the PC 2 operated by the member candidate. If a message to request entry to the community to 140 is received, the process proceeds to S303, and if a message writing request is received from a member, the process proceeds to S305, and a browsing request from the member is received. If so, the process proceeds to S313. If no message has been received, the process proceeds to S306.

  In S301, the community management module transmits the community guidance sentence shown in FIG. 15 to the blog part on the PC 2 that is the message transmission source. The blog part that has received the community guide sentence displays the community guide sentence 111 and also displays an “enter” button 112 and a “do not enter” button 113. When the “enter” button 112 is operated by the member, the blog part transmits a room entry request message to the community to the server device 1. After completion of S301, the community management module returns the process to S301.

  On the other hand, in S303 executed when the room entry request message is received, the community management module registers the community identification number in the “subscribed community” field of the member entry in the user database 143 (in the database means). Equivalent).

  In the next S304, as shown in FIG. 16, the profile page of the member (member) registered in S303 is created and linked to the community page generated in S301. When S304 is completed, the community management module returns the process to S301.

  On the other hand, in S305, which is executed when a message write request is received from a terminal operated by a member, the corresponding community page in the storage device 14 is written in the community page in order to enter the content of the message requested to be written. Update the data. In the next S313, the community management module responds to the browser 210 of the message transmission source PC 2 with the community page after the message registration in S305, and the content of the community page is sent to the browser 210 as shown in FIG. Is displayed on the display 23 (corresponding to community page browsing update means). When S313 is completed, the community management module returns the process to S301.

  On the other hand, in S313, which is executed when a browse request message from a member is received, the community management module reads community page data corresponding to the current community page from the storage device 14 and responds to the browser 210 of the message transmission source PC2. Then, as shown in FIG. 17, the content of the community page is displayed on the display 23 with respect to the browser 210 (corresponding to community page browsing update means). When S313 is completed, the community management module returns the process to S301.

  On the other hand, in S306, which is executed when no message is received, the community management module checks whether or not the frequency of utterances in the tee (the number of utterances per unit time) is greater than or equal to a predetermined threshold. (Equivalent to update frequency comparison means). Here, the predetermined threshold value may be an absolute value or a value of a predetermined ratio with respect to the maximum value of the speech frequency in the community. If the speech frequency is less than the predetermined threshold, the community management module advances the process to S307.

  In S307, the community management module checks whether or not the speech frequency is determined to be less than the predetermined threshold value in S306 for the first time. Even if the determination of “NO” is once made in S306 after starting the loop processing from S301 onward, if “YES” is determined in the same step of the subsequent loop, the first step thereafter If “NO” is determined in the same step, it is determined “first time” in S307. If it is determined that it is “first time” in S307, the community management module generates the community theme in S308 (ie, generates the community in S206) in order to activate the community and encourage members to speak. The question text along the combination of answers that is the basis of the question is extracted from the question list 144, and the corresponding community page data in the storage device 14 is updated so that the question text is entered in the community page. When S308 is completed, the community management module returns the process to S301.

  On the other hand, if it is determined that “it is not the first time” in S307, the community management module determines that the speech frequency is determined to be less than the predetermined threshold in S306 in S312 (M is a predetermined maximum). Value) Check if it is the first time. If it is not yet the Mth time, the community management module returns the process to S301 as it is.

  On the other hand, if it is determined in S306 that the speech frequency is greater than or equal to the predetermined threshold, the community management module advances the process to S309. In S309, the community management module checks whether “NO” is determined in S306 of the previous loop. If “YES” is also determined in S306 of the previous loop, the community management module returns the process to S301 as it is.

  On the other hand, if “NO” is determined in S306 of the previous loop, the community management module, in S310, displays the current community of the community that has made an answer that matches the community theme in the past. Members other than the members are identified from the user database 143. In the next S311, the community management module transmits a community entry page (FIG. 15) to the blog part of the member specified in S310 as in S301. After completion of S311, the community management module returns the process to S301.

  On the other hand, if it is determined that the Mth time in S312, the community management module advances the process from S312 to S401. In S401, the community management module registers a closing notice as shown in FIG. 18 in the community page.

  In the next step S402, as shown in FIG. 19, a question sentence of a genre different from the theme of the community is extracted from the question list 144.

  In the next S403, the community management module transmits the question text extracted in S402 to the PC 2 operated by the community member. As shown in FIG. 19, the question text is displayed on the profile page on each member's PC 2, but may be displayed on a blog part. In any case, like the question message transmitted in S103, the question message 114, the answer entry field 115, and the “response” button 116 are displayed on the display 23 of the PC 2, and characters are displayed in the answer entry field 115. When the “reply” button 116 is operated in a state where the columns are registered, the character string input in the answer entry column 115 is returned to the community management module as an answer to the question text.

  Therefore, the community management module waits for responses from all members in the next S404. When the responses are obtained from all the members, the community management module generates a new community (community management module) in which only the members whose response contents match are member candidates in S405. For this new community, the process of FIG. 6 is executed separately.

  In the next step S406, for each remaining member that has not become a new community member candidate in step S405, an existing different community that matches the combination of answers registered in the user database 143 is specified, and the specified different community is specified. The member ID is registered in the main storage device 12 as a member candidate. When the server device 1 is subsequently accessed from the blog part on the PC operated by the member, the community management module for such another community executes the process of S301 and transmits the community guidance text (FIG. 15). It will be.

  In the next S407, the community management module checks whether or not a certain period has passed after the closing notice registration in S401. If a certain period of time has elapsed, the community management module ends the entire process (corresponding to community closing means) after deleting the community page in S408.

4). As described above, according to the present embodiment, when the user presses the “member registration” button 100 in the invitation screen (FIG. 8) that is automatically popped up when accessing the server device 1, 9 is displayed in a pop-up (S001), the community providing service provided by the server 1 can be obtained simply by inputting necessary items and pressing the “Register” button 104. It is registered as a member who can receive (S003). When the member registration is performed in this way, the tag display screen is displayed on the display 23 (S004, FIG. 10), so that the registered user, that is, the member, the tag displayed on the tag display screen is displayed. Can be pasted on his / her blog or on the desktop of his / her PC 2. Then, when the browser 210 reads the pasted tag, the script is downloaded from the server 140, and the blog part or gadget is displayed at the tag pasting position based on the script (S101, FIG. 11, FIG. 12). .

  Since the displayed blog parts (gadgets) display questions one after another (S103, FIG. 13, FIG. 14), when the member answers an appropriate number of questions, the answers are registered in the user database 143. (S105). The server 140 identifies a group of a plurality of members with similar preferences based on the answers to the questions acquired for each member in this way. Then, a community (community management module) corresponding to the preference is generated for each identified group, and members belonging to the group are set as candidate members (S206).

  The community management module corresponding to each community transmits a community guidance sentence (S302, FIG. 15) to each member candidate's PC 2 and guides it to the community (S301). Each member candidate registers the member candidate as a member of the community by operating the “enter” button 112 displayed on the blog part together with the community guidance sentence (S303). Thereafter, as in the normal community, each member can enter a comment on the community page (S305) or browse the community page (S313).

  Then, when the speech frequency decreases, the community management module once automatically fills in the community page with a question sentence according to the theme of the community (S308). When each member speaks in response to this question, the community management module adds members who have similar preferences to the community theme so that the speaking frequency does not decrease again. A search is made from the database 143, and a community guide is sent to the member to invite entry into the community (S311).

  On the other hand, even if the community management module automatically registers the question text, if the speech frequency does not recover for a certain period, the community management module stores the storage device 14 in order to enter a closing notice on the community page. The corresponding community page data stored therein is updated (S401), and after the predetermined time has elapsed, the community page data is deleted to close the community (S408). In the meantime, the community management module asks each member a new question (S403), and extracts from the community members a group that has a preference even in a theme other than the theme of the community, On the other hand, a new community is generated (S405). On the other hand, if a new community could not be created, it would suit the tastes of all members, and if a new community could be created, it would suit the preferences of the members who were left out of the new community. A search is made for another existing community, and a guide to the other community is transmitted to invite the user to enter the other community (S406).

  As described above, according to the present embodiment, a community is generated without selecting a human system operator, and a question is automatically asked when the frequency of speaking decreases, and if the frequency of speaking still does not recover, the community is selected. Can be closed automatically. As a result, it is possible to provide a vast and diverse community according to the needs of a vast number of members having a wide variety of attributes.

The block diagram which shows schematic structure of the computer network which is embodiment by this invention Table showing data structure of user database Flow chart showing member registration process Flow chart showing question processing Flow chart showing community generation processing Flow chart showing processing by each community management module Flow chart showing processing by each community management module Figure showing the invitation screen Figure showing the member registration screen Figure showing the tag display screen Figure showing the blog parts screen Figure showing desktop gadget screen Figure showing a blog part screen displaying a question Figure showing a blog part screen displaying a question The figure which shows the screen of the blog part which displays the community guidance sentence Figure showing the screen of the profile page Figure showing the screen of the community page The figure which shows the screen of the community page which displays the closing notice Figure showing community page screen displaying questions

Explanation of symbols

1 Server device 2 PC
11 Communication device 13 CPU
14 Hard disk 24 CPU
21 Hard disk 140 Server 142 Script 143 User database 144 Question list 210 Browser N Network

Claims (6)

In order to manage a community composed of a plurality of members, a community management system comprising a server computer having a communication device and a storage device for communicating with a terminal operated by each member, and a program executed by the server computer A system,
Database means for storing identification information of members constituting the community in association with identification information of the community and storing the information in the storage device;
Community page data for displaying community pages dedicated to each community is stored in the storage device, and community page data corresponding to the requested community page is read from the storage device in response to a request received from the terminal. The community stored in the storage device in response to a message writing request received from a terminal operated by a member whose identification information is stored in the storage device in association with the community identification information by the database means Community page browsing and updating means for updating the corresponding community page data in order to enter the requested remarks on the dedicated community page;
For each community page, an update frequency comparison unit that compares the update frequency by the community page management unit with a predetermined threshold;
Question sentence entry means for updating the corresponding community page data in order to enter a question sentence on the community page determined by the update frequency comparison means that the update frequency has fallen below a predetermined threshold;
The community page in which the question text is entered by the question text entry means when the update frequency comparison means continues to determine that the update frequency is lower than the predetermined threshold over a certain period of time. And a community closing system for closing the community. Having a question list in the storage device that lists questions according to the theme of each community,
The question sentence entry means extracts a question sentence along the community theme corresponding to the community page determined by the update frequency comparison means that the update frequency has fallen below a predetermined threshold from the question list, and adds the question sentence to the community page. 2. The community management system according to claim 1, wherein the corresponding community page data is updated so as to fill in a question sentence. The community closing means is
2. The community management system according to claim 1, wherein community page data corresponding to the closed community page is deleted from the storage means. The community closing means is
The community management system according to claim 1, wherein community page data corresponding to the community page is updated so that a sentence for notifying the closing is entered in the community page before a predetermined period of closing the community page. . The community closing means is
When closing the community page, the communication device is used to transmit a question message to a terminal operated by each member of the community corresponding to the community page, and a response is received from each member to the question message A new community is created with members who have received answers and responded with similar answers as members, and the database means associates the identification information of the new community with the identification information of each member of the new community. The community management system according to claim 1, wherein community page data for displaying a community page dedicated to the new community is stored in the storage device by the community page browsing / updating means. The community closing means is
6. The community management system according to claim 5, wherein a guidance message of another community is transmitted to a terminal operated by a member other than a member of the new community.