JP2008027069A - Document dispatch determination system and document dispatch determination method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a document dispatch determination system capable of simultaneously achieving an improvement in operation efficiency and the accuracy of operation by simultaneously determining whether an enclosed document is to be dispatched or not while checking the correspondence between an envelope and the document and capable of achieving also the improvement of customer service by quickly performing the preparation and dispatch of a new document when document dispatch is rejected. <P>SOLUTION: The document dispatch determination system is provided with: a belt conveyer 40 for carrying an envelope 51 in which a document 50 with an IC tag 2 is enclosed to a prescribed direction; an R/W 41 for transmitting/receiving data to/from an IC tag 2 attached to a document 50 enclosed in an envelop 51; a printer 42 for printing out a destination on the envelop 51; a discriminator 43 for discriminating whether the envelop is to be canceled or dispatched; a dispatch document information management server 54 for managing document information to be dispatched to a customer; a PC 52 for controlling the R/W 41, the printer 42 and the discriminator 43 in accordance with an instruction from the dispatch document information management server 54; and an alarm 49. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a document delivery judgment system and a document delivery judgment method, and more specifically, a document in which an inappropriate document that does not correspond to a destination is enclosed in a sealed letter, or a document that is no longer required to be dispatched immediately before the shipment. The present invention relates to a document dispatch determination system and a document dispatch determination method for preventing a problem that a document is erroneously shipped.

  Financial institutions such as banks, loan guarantee companies and consumer finances send out documents such as guidance and consultation guidance to customers as lending customers, or when customers as lending customers have been unable to pay back for a long time We send out reminders. Generally, these documents are sent by mail using a sealed letter. In addition, after enclosing the necessary documents for each document in the sealed letter, if it becomes clear that the customer's transaction status has changed, it is necessary to cancel the shipping of the sealed letter immediately and send a new document as necessary. is there.

  By the way, conventionally, the check work before enclosing a document and the check work just before shipping have been performed separately. In other words, before enclosing the required document in the sealed letter, it is checked whether it is a correct document in relation to the destination, and whether the sealed letter determined to be correct may be sent out. The work was done separately and these work were done manually. At this time, if there was a deposit during the check immediately before the shipment, for example, it was necessary to stop sending the sealed letter such as a reminder and send another document (such as a receipt) manually. It was necessary to discard the reminder and create another document and send it out.

  As a conventional technique for improving the complexity of manual work, Patent Document 1 discloses a non-contact IC reader for reading product specific data of a non-contact IC tag attached to a product, and product specific data attached to a packing material. A reader for reading, and a collation determination means for determining whether or not the product identification data of both of them match, and the contents of the packaged product and the contents attached to the packing material match. A product packaging mistake prevention device for confirming whether or not the product has been disclosed is disclosed.

Further, Patent Document 2 reads a barcode of a form, specifies information on the number of the form in the database, information on the weight of the enclosed item, and the sealed body based on information from the barcode. Based on the form number and the information on the enclosed material, the form and the enclosed material are collated and sealed in the sealed letter, and the sealed letter containing the contents in the sealed letter is then weighed and measured by a weigh scale. There is disclosed a sealed letter processing method in which the actual weight thus determined is compared with the weight specified above to determine whether the contents are good or bad.
JP 2002-230497 A JP 2005-122545 A

  Since the conventional document encapsulation has been performed manually, there is a risk that an erroneous document will be encapsulated when the number of shipments of these documents increases. In other words, since the documents to be handled have contents related to important personal information, it is highly necessary to prevent such misenclosures strictly. However, as the number of documents handled manually increases, the misencapsulation is reduced to zero. It becomes extremely difficult. Also, check work to prevent accidental delivery of documents to customers who do not need to send, and when it is no longer necessary to send a specific document to a specific customer (for example, when there is a repayment) However, there is a problem that a large burden is caused by creating and sending a new document (for example, a receipt) instead of the document.

Moreover, since the prior art currently disclosed by patent document 1 cannot collate unless a packing material and the contents are one to one, it cannot pack a plurality of contents in one packing material, and a packing material is There is a problem that a large amount is required and resources are wasted.
In addition, the prior art disclosed in Patent Document 2 compares the weight of the enclosed material and the sealed body with the weight of the sealed body in which the contents are actually put in the sealed package. In this case, there is a problem that it cannot be determined whether or not the enclosed item is correct only by the weight of the envelope.

In view of such a problem, the present invention compares the IC tag information provided in the sealed letter with the IC tag information provided in the document enclosed in the sealed letter, and determines in real time whether or not the sealed letter can be sent out. As a result, while confirming the consistency between the sealed letter and the document, it is possible to simultaneously determine whether the shipment is possible after the document is enclosed, thereby improving work efficiency and accuracy of the work at the same time. It is an object of the present invention to provide a document delivery judgment system that can quickly create and deliver a document and improve customer service.
Another purpose is to enclose a document in a blank envelope, read the customer identification code from the IC tag provided on the document, and print the address corresponding to the identification code on the envelope. It is to ensure consistency.

In order to solve such a problem, the present invention provides a first aspect of the present invention in which a transport unit that transports a sealed letter in a predetermined direction, a reader / writer that exchanges data with a non-contact information recording medium, and a destination of the sealed letter. Printing means for printing, determination means for determining whether to discard or ship the sealed letter, a shipping document information management server for managing information relating to a document to be sent to a customer, and the reader according to an instruction from the shipping document information management server A writer, a control means for controlling the printing means and the discrimination means, an alarm means for issuing an alarm, and a printing means for printing a document to be newly sent to a customer, wherein at least a customer identification code is recorded A document with a non-contact information recording medium is enclosed, and a blank paper letter with a second non-contact information recording medium in a non-recording state is used.
The present invention reads a customer identification code from a first non-contact information recording medium provided for a document after enclosing the document in a blank envelope in the process of conveying the envelope using a conveying means such as a belt conveyor. Whether or not to print the address of the customer is determined based on the shipping availability information.

According to a second aspect of the present invention, the shipping document information management server determines whether or not to print the address of the customer on the sealed letter based on the shipping availability information about the customer, and the sealed letter printed with the address is When the shipment is rejected, the sealed letter is discarded and a new document is printed by the printing means and sent out.
When the sealed letter printed with the address is rejected before shipping, a new document is printed by the printing means and shipped. As a result, the next document can be sent out quickly.

According to a third aspect of the present invention, the shipping document information management server is read by the reader / writer and a customer information database storing at least a customer identification code and a shipping propriety flag for determining whether or not each document is shipped to the customer. An identification code receiving means for receiving an identification code, a customer identification code recorded on the first non-contact information recording medium and a customer identification code recorded on the second non-contact information recording medium are collated. Identification code collating means, customer information updating means for updating the shipping availability flag stored in the customer information database, and shipping for judging whether or not documents can be sent based on the shipping availability flag updated by the customer information updating means And an availability determination unit.
The shipping document information management server includes various means for processing by software. Customer information used for the processing is stored in a customer information database. The read identification code is received by the identification code receiving means, and the identification code recorded on the document is compared with the identification code recorded on the sealed letter. In addition, since information on usage status and the like related to customers changes every moment, it is updated to new information as much as possible in real time. It is determined whether the document can be sent based on the updated information.

According to a fourth aspect of the present invention, when the shipping document information management server determines that the customer identification code recorded in the first non-contact information recording medium read by the reader / writer is a regular identification code, the control The identification code is recorded on the second non-contact information recording medium by the reader / writer via the means, and the address corresponding to the identification code is printed on the sealed letter by the printing means.
The address corresponding to the identification code is printed on the sealed letter, and the sealed code to be sent and discarded (not sent) are automatically recorded by recording the identification code on the non-contact information recording medium provided in the sealed letter. This makes it possible to discriminate them.

According to a fifth aspect of the present invention, when the delivery document information management server determines that the delivery to the customer described in the sealed letter is not appropriate, the warning means issues an alarm via the control means, and the sealed letter is sent out. The discrimination means is controlled to stop.
When the delivery document information management server determines that the delivery to the customer described in the sealed letter is not appropriate, for example, it is confirmed that the repayment was made immediately before the delivery, and there is a need to send the sealed letter to the customer. This is the case when it is determined that there is no more.

According to a sixth aspect of the present invention, when the delivery document information management server sends an arrears notice to the customer, payment from the customer is confirmed by the customer information update means, and a sendability flag of the arrears notice is sent. And when the receipt delivery flag is updated to enable delivery, the receipt data is created and stored in the customer information database, and the printing means based on the receipt data. The receipt means is printed, the warning means issues an alarm via the control means, and the determination means is controlled to stop sending the arrears notice.
When sending an arrears notice to a customer, if there is a payment from the customer before the delivery, it is necessary to immediately stop sending the arrears notice. Then, a new receipt corresponding to the deposit amount must be created and sent to the customer.

Claim 7 encloses a document provided with at least a first non-contact information recording medium on which a customer identification code is recorded, and uses a blank envelope provided with a second non-contact information recording medium in a non-recorded state. A method for determining whether or not a document is to be shipped, wherein it is determined whether or not to print the address of the customer on the sealed letter based on the shipping availability information about the customer, and the sealed letter printed with the address is rejected before shipping. In some cases, the sealed letter is discarded and a new document is printed and sent out.
The present invention has the same effects as the first and second aspects.

Claim 8 is a customer information storage step for storing at least a customer identification code and a shipment enable / disable flag for determining whether or not each document to be shipped to the customer is received, and receiving an identification code received by the reader / writer An identification code collating step for collating a customer identification code recorded on the first non-contact information recording medium with a customer identification code recorded on the second non-contact information recording medium; A customer information update step that updates the shipping availability flag stored in the information storage step; and a shipping availability determination step that determines whether or not the document can be sent based on the shipping availability flag updated in the customer information update step. It is characterized by that.
The present invention has the same effect as that of the third aspect.

According to a ninth aspect of the present invention, when it is determined that the customer identification code recorded on the first contactless information recording medium read by the reader / writer is a regular identification code, the reader / writer converts the identification code to the first identification code. And recording a destination corresponding to the identification code on the sealed letter by the printing means.
The present invention has the same effect as that of the fourth aspect.

According to a tenth aspect of the present invention, when it is determined that shipping to the customer described in the sealed letter is not appropriate, an alarm is issued and the shipping of the sealed letter is stopped.
The present invention has the same effect as that of the fifth aspect.

According to the eleventh aspect, when sending an arrears notice to the customer, the customer information update step confirms the payment from the customer, the dispatch enable / disable flag of the arrears notice is updated to not send, and a receipt Is updated to be ready for shipping, the receipt data is created and stored in the customer information database, the receipt is printed based on the receipt data, an alarm is issued, and the arrears Control is made so as to stop sending the notice.
The present invention has the same effect as that of the sixth aspect.

  According to the present invention, a conveying unit that conveys a sealed letter in a predetermined direction, a reader / writer that exchanges data with a non-contact information recording medium, a printing unit that prints the address of the sealed letter, and whether the sealed letter is discarded. Discriminating means for discriminating whether to ship, a shipping document information management server for managing information relating to documents to be shipped to the customer, a control means for controlling the reader / writer, the printing means and the discriminating means in accordance with instructions from the shipping document information management server; An alarm means for issuing an alarm; and a printing means for printing a document to be newly sent to a customer. The document includes at least a first non-contact information recording medium on which a customer identification code is recorded. A document delivery determination system using a blank sealed letter provided with a second non-contact information recording medium in a recorded state, wherein a delivery document information management server is based on delivery enable / disable information about a customer It is decided whether or not to print the address of the customer on the sealed letter, and when the sealed letter printed on the address is rejected before shipping, a new document is printed and shipped by the printing means. Can be determined at the same time as sending or not after the document is enclosed, and a new document to be sent can be quickly created and sent.

  Hereinafter, the present invention will be described in detail with reference to embodiments shown in the drawings. However, the components, types, combinations, shapes, relative arrangements, and the like described in this embodiment are merely illustrative examples and not intended to limit the scope of the present invention only unless otherwise specified. .

  FIG. 1 is a system configuration diagram of a document dispatch determination system according to an embodiment of the present invention. This document delivery determination system 200 includes a belt conveyor (conveying means) 40 that conveys a sealed letter 51 enclosing a document 50 provided with an IC tag 2 in a predetermined direction, and an IC tag provided in the document 50 enclosed in the sealed letter 51. 2, an R / W (reader / writer) 41 that exchanges data with the printer 2, a printer (printing means) 42 that prints the address of the sealed letter 51, and a discriminator that determines whether the sealed letter 51 is discarded or shipped. (Discriminating means) 43, a shipping document information management server 54 for managing document information to be sent to the customer, and a PC (R / W 41, printer 42, and discriminator 43 that controls the R / W 41, the printer 42 and the discriminator 43 in accordance with instructions from the shipping document information management server 54 A control means) 52 and an alarm device (alarm means) 49.

  In addition, a discard box 46 for storing a sealed letter to be discarded is provided at the boundary between the belt conveyor 40 and the discriminator 43, and a shipping box for storing a letter that can be sent to the terminal end side in the transport direction of the discriminator 43. 48 are provided. Moreover, the drive part 47 which moves the discrimination device 43 to the retracted position 43a is provided. In order to print the destination in the correct orientation at the correct print position on the sealed letter 51, the sealed letter 51 is placed at a predetermined position on the belt conveyor 40 and in the correct direction. The shipping document information management server 54 is provided with a printer (printing means) 58 for printing a receipt 59 and the like.

  In the document delivery determination system 200 of the present embodiment, at least a document 50 including an IC tag 2 in which a customer identification code is recorded is enclosed, and a blank envelope 51 including an unrecorded IC tag 1 is prepared. The shipping document information management server 54 determines whether or not the address of the customer is printed on the sealed letter 51 by the printer 42 based on the shipping availability information about the customer. When the shipment is rejected, a new document (receipt 59 or the like) is printed by the printer 58 and sent out.

  FIG. 2 is a block diagram for explaining in more detail the dispatch document information management server that controls the document dispatch determination system according to the embodiment of the present invention. The shipping document information management server 54 is read by the reader / writer 41 and the customer information database 21 storing at least a customer identification code and a shipping enable / disable flag (to be described later) for determining whether or not each document to be sent to the customer can be shipped. An identification code receiving means 17 for receiving the identification code, an identification code collating means 18 for collating the customer identification code recorded on the IC tag 2 with the customer identification code recorded on the IC tag 1, and a customer information database A customer information update unit 19 that updates a shipment propriety flag stored in 21; a shipment propriety determination unit 20 that determines whether or not a document can be dispatched based on the shipment propriety flag updated by the customer information update unit 19; And a transmission means 22 for notifying the PC 52 of information on the means 18 and the shipping availability determination means 20. That.

  FIG. 3 is a diagram showing an example of the contents of the reason displayed on the display unit 3a. For example, when documents with different identification codes are mixed in a plurality of documents 50 enclosed in the sealed letter 51, “contents of different customers are mixed in the document” as the reason 1. Is displayed. In addition, when the contents of the originally necessary document are insufficient, “Document contents are insufficient” is displayed as content 2 of the reason. If the identification code of the sealed letter 51 and the identification code of the document 50 are different, the document identification code and the identification code of the sealed letter do not match as shown in reason 3. In addition, when there is a payment from the customer at the final stage of the shipment and the shipment of the sealed letter (a reminder, etc.) is stopped, as described in the reason 4, “Since this customer has received the payment, Please display ". Also, if there is no payment from the customer even at the final stage of shipment, “Please send this customer's document” is displayed as in reason 5. Further, when the identification code received by the identification code receiving means 17 does not exist in the customer information database 21, “No identification code exists in the customer information database” is displayed as content 6 of the reason. If the customer receives payment at the final stage of shipment, stop sending the sealed letter (such as a reminder) and instead send the receipt corresponding to the deposit amount, as shown in Reason 7 Will display "This customer received a deposit, so please send me a receipt."

  As described above, in the present invention, each reason is displayed on the display unit 3a of the PC 3, so that it is possible to recognize why the alarm is issued by the alarm device 4. The display content in this example is an example, and the content may be changed as appropriate.

  FIG. 4 is a diagram showing an example of the contents stored in the customer information database constituting the shipping document information management server of the present invention. The customer information database 21 stores a customer name 30, a customer identification code 31, a shipping availability flag 32, other information 33, and the like. In the present embodiment, the document name that is the target of the shipping availability flag 32 will be described as “arrears notice” 32a and “receipt” 32b. In addition, from the standpoint of personal information protection, the customer name 30 is recorded with an initial, not a real name, and a unique identification code 31 is associated with each customer. For example, the identification code 31 of the customer A is “123b”, the “payment notice” 32a of the shipping permission flag 32 is “ON”, and the “receipt” 32b is “OFF”. "32a" can be shipped, and "receipt" 32b is not shipped. Further, the identification code 31 of the customer B is “687c”, the “arrears notice” 32a of the shipping availability flag 32 is “ON”, and the “receipt” 32b is “OFF”. "32a" can be shipped, and "receipt" 32b is not shipped. Further, the identification code 31 of the customer C is “987e”, the “arrears notice” 32a of the shipping availability flag 32 is “OFF”, and the “receipt” 32b is “ON”. The customer who does not ship the “invoice” 32a may ship the “receipt” 32b. In addition, when the shipping permission flag 32 is “ON”, it is a flag that permits shipping, and this flag is judged when it is time to ship. In the case of “OFF”, the flag prohibits the shipment, and the shipment is not permitted under any circumstances.

  Thus, all customer information is stored in the customer information database 21. Here, a case where the customer B has received payment immediately before shipping will be described. When the customer information database 21 is searched in order to determine whether the sealed letter 51 can be sent to the destination customer by the shipping permission determination means 20, the customer information update means 19 sets the “arrears” flag of the shipping permission flag 32. When the “notification” 32 a is updated from “ON” to “OFF”, the “receipt” 32 b is updated from “OFF” to “ON”. Receipt data is created, and the data is printed to create a receipt 59, and an identification code “687c” is recorded on the IC tag 3 attached to the receipt. Thereafter, the transmission means 22 transmits information for issuing an alarm to the PC 52, the PC 52 receives the information and drives the alarm device 49 to issue an alarm, and further the reason for the alarm to the PC 52 by the transmission means 22 The information is transmitted, and the message “This customer has received a payment, please send a receipt” is displayed on the display unit 53 of the PC 52 as shown in the reason 7 of FIG. In the present embodiment, the relationship between the “notification of overdue” and the “receipt” has been described as an example. However, the present invention is not limited to this. it can.

  FIG. 5 is a flowchart for explaining the operation of the document dispatch determination system according to the embodiment of the present invention. In this description, the document 50 shown in FIG. 1 will be described as an overdue notice. First, arrears notice data is created based on the shipping availability flag 32 recorded in the customer information database 21 (S30). Next, an overdue notice 50 is printed by the printer 58 based on the overdue notice data (S31). Then, the identification code of the corresponding customer is recorded on the IC tag 2 attached to the overdue notice 50 (S32). Create as many customers as you want. When the document is prepared at this stage, the overdue notice 50 with the IC tag 2 is enclosed in the blank envelope 51 with the unrecorded IC tag 1 (S35). Next, the sealed letter 51 is placed at a predetermined position on the belt conveyor 40 in the correct orientation (S36). Since the belt conveyor 40 moves in the direction of arrow A at a predetermined speed, when the sealed letter 51 passes in the vicinity of the R / W 41, information on the IC tag 2 provided in the overdue notice 50 enclosed in the sealed letter 51 Is read (S37). The information is input to the PC 52 via the signal line 55, converted into the data format of the shipping document information management server 54, and received by the shipping document information management server 54 via the signal line 56. The shipping document information management server 54 determines whether the received information is correct information (for example, the data format of the IC tag is a predetermined format) (S38). When the information is correct (YES route in S38), when the fact is transmitted to the PC 52, the PC 52 instructs the R / W 41 to record the same identification code as the IC tag 2 on the IC tag 1. (S39). When the sealed letter 51 is conveyed to the printing position (51a) of the printer 42, the printer 42 is controlled to print a destination corresponding to the identification code via the signal line 57 (S40). When the sealed letter 51 approaches the discriminator 43, the PC 52 inquires of the shipping document information management server 54 whether or not the sealed letter 51 can be sent to the destination customer (S42). YES route) By leaving the discriminator 43 as it is, the sealed letter 51a is put in the shipping box 48 (S43).

  On the other hand, if the received information is not correct in step S38 (NO route in S38), the drive unit 47 is driven to move the discriminator 43 to 43a and put the sealed letter 51 in the discard box 46 (S44). The alarm 49 is driven to issue an alarm (S45), and at the same time, the reason is displayed on the display unit 53 (S46).

  In step S42, when the shipping document information management server 54 notifies that the shipping is not possible (NO route in S42), the shipping permission flag 32 in the customer information database 21 is searched. As a result, when the flag of the customer receipt 32b is updated from “OFF” to “ON”, receipt data corresponding to the deposit amount of the customer is created (S47). Next, a receipt 59 is printed by the printer 58 based on the receipt data (S48), and a customer identification code is recorded on the IC tag 3 attached to the receipt 59 (S49). Then, the drive unit 47 is driven to move the discriminator 43 to 43a and the sealed letter 51a is put in the discard box 46 (S51), the alarm unit 49 is driven to issue an alarm (S52), and at the same time, the display unit 53 The reason (contents 7 of reason of FIG. 3) is displayed (S53).

  FIG. 6 is a diagram for explaining the stored contents of the shipping document DB in which information on whether or not shipping is possible for each document to be shipped to the customer in the shipping document information management server of the present invention. In this shipping document DB 23, for example, the document number 60, the document type 61, the customer name 62, the shipping availability flag 63, the number of included documents 64, the included document 1 identification code 65, the included document 2 identification code 66, the included document 3 identification code 67 is stored. As an example, when the document number 60 is “060707-001”, the document type 61 is “arrears notice”, the customer name 62 is “A”, and the shipping availability flag 63 is updated from “ON” to “OFF”. The number of included documents 64 is “1”, and the included document 1 identification code 65 is “060707-001a”. In this way, each document is managed in detail. Therefore, as another embodiment of the present invention, the document information may be stored in the shipping document DB 23 without storing the shipping permission flag 32 in the customer information DB 21.

  As described above, according to the present invention, the belt conveyor 40 that conveys the sealed letter in a predetermined direction, the reader / writer 41 that exchanges data with the IC tag, the printer 42 that prints the address of the sealed letter, and the sealed letter A discriminator 43 that discriminates whether to discard or ship, a shipping document information management server 54 that manages information relating to documents to be shipped to the customer, and a reader / writer 41, a printer 42, and a discriminator according to instructions from the shipping document information management server 54 PC 52 that controls the device 43, an alarm device 49 that issues an alarm, and a printer 58 that prints a new document to be sent to the customer, and encloses the document with the IC tag 2 that records at least the customer's identification code In the document delivery determination system 200 using the blank sealed letter 51 provided with the unrecorded IC tag 1, the delivery document information management server 54 Whether or not the address of the customer is to be printed on the sealed letter 51 is determined based on the shipping availability flag 32, and a new document 59 is printed by the printer 58 when the sealed letter on which the address is printed is rejected before shipping. Is printed and sent, so that it is possible to simultaneously determine whether or not to send the document after enclosing the document while confirming the coincidence between the sealed letter 51 and the document 50, and to quickly create and send a new document 59 to be shipped. can do.

Also, a document 50 provided with at least the IC tag 2 in which the customer identification code is recorded is enclosed, and a blank sealed letter 51 provided with the unrecorded IC tag 1 is prepared. Since it is determined whether or not the address of the customer is printed on the sealed letter 51 on the basis of the information on whether or not the delivery is possible, at least the mismatch between the sealed letter 51 and the contents document 50 can be eliminated.
If the shipping document information management server 54 determines that the customer identification code read from the sealed letter 51 by the R / W 41 is a legitimate identification code, the R / W 41 assigns the identification code to the unrecorded IC tag 1. Since the address corresponding to the identification code is recorded and printed on the sealed letter 51 by the printer 42, the sealed letter 51 and the content document 50 can be completely matched, and the identification code of the sealed letter 51 is also printed. Can be made.
In addition, when the shipping document information management server 54 determines that the shipping to the customer described in the sealed letter 51 is not appropriate, it issues an alarm by the alarm device 49 via the PC 52 and stops sending the sealed letter 51. Since the discriminator 43 is controlled, it is possible to automatically exclude a sealed letter indicating that the shipment is rejected.

It is a system configuration figure of a document dispatch judging system concerning one embodiment of the present invention. It is a block diagram for demonstrating in more detail the dispatch document information management server which controls the document dispatch determination system which concerns on embodiment of this invention. It is a figure which shows an example of the content of the reason displayed on a display part. It is a figure which shows an example of the memory content of the customer information database which comprises the shipping document information management server of this invention. It is a flowchart explaining operation | movement of the document dispatch determination system which concerns on embodiment of this invention. It is a figure explaining the storage content of the dispatch document DB which stored in the dispatch document information management server of this invention collectively the information of the propriety of dispatch for every document sent to a customer.

Explanation of symbols

  1, 2 IC tag, 9 business terminal, 17 identification code receiving means, 18 identification code collating means, 19 customer information updating means, 20 shipping availability determination means, 21 customer information database, 22 transmitting means, 23 shipping document DB, 40 belt Conveyor, 41 R / W, 42 Printer, 43 Discriminator, 46 Discarding Box, 47 Drive Unit, 48 Shipping Box, 49 Alarm Box, 49 Document, 51 Sealed Letter, 52 PC, 53 Display Unit, 54 Shipping Document Information Management Server , 58 Printer, 59 Receipt, 200 Document delivery judgment system

Claims (11)

Conveying means for conveying the sealed letter in a predetermined direction;
A reader / writer that exchanges data with a non-contact information recording medium;
Printing means for printing the address of the sealed letter;
A discriminating means for discriminating whether to discard or send out the sealed letter;
A shipping document information management server that manages information about documents to be shipped to customers;
Control means for controlling the reader / writer, the printing means and the discrimination means in accordance with instructions from the shipping document information management server;
An alarm means for issuing an alarm;
Printing means for printing a document to be newly shipped to a customer,
A document having at least a first non-contact information recording medium in which a customer identification code is recorded is enclosed, and a blank envelope having a second non-contact information recording medium in a non-recording state is used. Document dispatch judgment system.   The shipping document information management server determines whether or not to print the address of the customer on the sealed letter based on the shipping permission information about the customer, and the sealed letter printed with the address is rejected before shipping. 2. The document dispatch determination system according to claim 1, wherein the sealed document is discarded and a new document is printed by the printing means and sent out. The shipping document information management server includes a customer information database storing at least a customer identification code and a shipping enable / disable flag for determining whether or not each document to be shipped to the customer is shipped.
An identification code receiving means for receiving an identification code read by the reader / writer;
Identification code collating means for collating a customer identification code recorded on the first non-contact information recording medium with a customer identification code recorded on the second non-contact information recording medium;
Customer information update means for updating the shipping availability flag stored in the customer information database;
Dispatch enable / disable determining means for determining whether or not documents can be shipped based on the dispatch enable / disable flag updated by the customer information update means;
The document delivery determination system according to claim 1 or 2, further comprising:   When the shipping document information management server determines that the customer identification code recorded on the first non-contact information recording medium read by the reader / writer is a regular identification code, the control unit is configured to pass the control unit through the control unit. 4. The identification code is recorded on the second non-contact information recording medium by a reader / writer, and a destination corresponding to the identification code is printed on the sealed letter by the printing means. Document delivery judgment system described in 1.   When the shipping document information management server determines that shipping to the customer described in the sealed letter is not appropriate, the warning means issues an alarm via the control means, and stops sending the sealed letter. 5. The document delivery determination system according to claim 1, wherein the determination unit is controlled.   When sending out the arrears notice to the customer, the delivery document information management server confirms the payment from the customer by the customer information update means, and updates the delivery allowance flag of the arrears notice to the shipment rejected. In addition, when the receipt availability flag is updated to allow delivery, the receipt data is created and stored in the customer information database, and the receipt is printed by the printing means based on the receipt data. 5. The document according to claim 1, 2, 3 or 4, wherein an alarm is issued by the alarm means via the control means, and the discrimination means is controlled so as to stop sending the arrears notice. Shipping judgment system. A document delivery determination method that uses a blank envelope with a first non-contact information recording medium that records at least a customer identification code and that includes a second non-contact information recording medium in a non-recorded state. There,
Determine whether to print the address of the customer on the sealed letter based on the shipping availability information for the customer, and discard the sealed letter when the sealed letter with the address printed is rejected before shipping. A document delivery judgment method characterized in that a new document is printed and sent out. A customer information storage step for storing at least a customer identification code and a shipping enable / disable flag for determining whether or not each document to be shipped to the customer can be shipped;
An identification code receiving step for receiving the identification code read by the reader / writer;
An identification code verification step for verifying a customer identification code recorded on the first non-contact information recording medium and a customer identification code recorded on the second non-contact information recording medium;
A customer information update step for updating the shipping availability flag stored in the customer information storage step;
A shipping availability determination step for determining whether or not a document can be shipped based on the shipping availability flag updated by the customer information update step;
The document delivery determination method according to claim 7, further comprising:   When it is determined that the customer identification code recorded on the first non-contact information recording medium read by the reader / writer is a regular identification code, the reader / writer converts the identification code into the second non-contact information. 9. The document delivery determination method according to claim 7, wherein a destination corresponding to the identification code is recorded on the sealed letter by the printing unit while being recorded on a recording medium.   10. The document delivery determination method according to claim 7, 8 or 9, wherein when it is determined that the delivery to the customer described in the sealed letter is not appropriate, an alarm is issued and the delivery of the sealed letter is stopped.   When sending an arrears notice to the customer, the customer information update step confirms the payment from the customer, updates the deliverability flag of the arrears notice to undeliverable, and sets a receipt allowance flag on the receipt. If it is updated to be ready to be sent, the receipt data is created and stored in the customer information database, the receipt is printed based on the receipt data, an alarm is issued, and the arrears notice is sent out. 10. The document delivery determination method according to claim 7, 8 or 9, wherein control is performed so as to stop.

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