JP2007305094A - Information providing method, information providing system and computer program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To improve the quality of an answer by reinforcing a motivation of an answerer to submit the answer. <P>SOLUTION: In this information providing device in which a central device 10 publishes question information received from a terminal 20 of a questioner and answer information received from a terminal 20 of a respondent B browsing the question in a web site, the central device 10 receives an answer browsing request from a terminal 20 of a browsing person C, transmits data for displaying a first answer browsing image showing contents of at least partially masked answer information on the terminal of the browsing person, receives a mask release request from the terminal 20 of the browsing person C and transmits data for displaying a second answer browsing image showing the unmasked contents of the answer information on the terminal of the browsing person after confirming the transfer of valuable points determined as a counter value of browsing in advance by the questioner. The valuable point is given to the respondent who contributes the best answer selected by the browsing person. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to an information providing method, an information providing system, and a computer program suitable for searching for information (questions and answers) on an information network.

  Conventionally, when searching for information published on a communication network such as the WWW, the question information received from the questioner is published on the search site, and the respondent who viewed the published question information receives the answer information. There has been proposed an information providing system capable of obtaining only information desired by a questioner by registering in a search site.

In such an information provision system, there is no time limit from when the questioner registers the question information until the respondent registers the answer information, and the respondent is given a time delay. And there is a problem that a quick answer to the question cannot be requested.
Therefore, in the technique described in Patent Document 1, after receiving the selection of the question information to be answered, the answer information transmitted within a predetermined time is received, and the answer information is distributed, thereby promptly answering the question information. I want to be able to seek sex.

In general, the response information was sent free of charge by the questioner and the respondents, and the respondents were less motivated to respond. For this reason, a copy of the previous respondent, There is a problem that the quality of answers such as answers without answers and answers with no content is likely to deteriorate, and a viewer who browses answer information may not be able to easily obtain desired information.
Therefore, in Patent Document 2, in the electronic bulletin board in which the lower bulletin information is associated with the high bulletin information and posted on the communication network in a tree structure, the bulletin information having many pieces of low-level information directly or indirectly associated. Has been proposed as an information provision system that grants financial value such as money and various benefits to the respondent from the questioner based on the number of associated lower-level posting information .
Moreover, in patent document 3, the information provision system which selects the best answer information presumed to be correct from the answer information corresponding to question information, and gives privilege points to the respondent who posted the best answer information Has been proposed.

As described above, the information providing system is devised to make the motivation for answering by the respondent stronger.
However, in the information providing system described in Patent Document 2 or Patent Document 3, anyone can view the response information. That is, there is no restriction on the viewer. Accordingly, there is a possibility that fraudulent mistaking of the best answer may occur by copying the answer information that seems to be the best answer from the published answer information, and improving and posting more answer information later.
In addition, since it is the questioner who evaluates the answer information, even if the respondent provides the answer information with time and effort, the benefits obtained by providing the answer information are collected little by little. Only by providing a lot of answer information, the privilege could be accumulated. That is, the motivation of the respondents was still weak, and the questioner could not expect a good answer.
JP 2002-298000 A JP 2002-329112 A JP 2005-302000 A

  Therefore, in the present invention, the question information received from the questioner is published on the website, and the respondent who viewed the published question posts the answer information on the website, thereby obtaining information desired by the questioner. In the providing method, the information providing system, and the computer program, a technique for enhancing the motivation to post the answer of the respondent and improving the quality of the answer is proposed.

  The problem to be solved by the present invention is as described above. Next, means for solving the problem will be described.

  That is, in claim 1, the central device functioning as a web server publishes the question information received from the questioner's terminal device on the website, and accepts it from the terminal device of the respondent who viewed the published question. In the information providing method for providing the answer information to the reader terminal device by publishing the answer information on the website, the central device accepts an answer browsing request from the viewer terminal device, and at least Sending data to display on the viewer terminal device the first response browsing screen that displays the content of the response information that is partially masked, accepting a request to cancel the mask from the terminal device of the viewer, After confirming the transfer of valuable points determined by the inquirer in advance as the consideration for browsing, the second information displayed without concealing the contents of the response information The answer browsing screen to transmit the data to be displayed on the viewer's terminal, an information providing method.

  In claim 2, the central device accepts selection of a best answer from a terminal device of a viewer who has browsed the second answer browsing screen, and responds to the respondent who posted the answer selected as the best answer. Valuable points are given.

  According to a third aspect of the present invention, the first answer browsing screen is obtained by masking text excluding hiragana and punctuation marks in the contents of answer information.

  In claim 4, the terminal device of the questioner who transmits the question information, the terminal device of the respondent who transmits the answer information, the question information from the terminal device of the questioner, and the respondent's answer to the question information In an information providing system comprising a central device that receives answer information from a terminal device and publishes it on a website, and a terminal device of a viewer who browses the answer information published on the website, the central device includes: A function of receiving a response browsing request from the terminal device of the viewer and transmitting data for causing the terminal device to display a first response browsing screen displaying the content of response information at least partially masked; and the browsing Content of the response information after accepting a request to cancel the mask from the user's terminal device and confirming the transfer of valuable points previously determined by the questioner as consideration for browsing And a function of transmitting the data for displaying the second answer browsing screen displayed without hiding the viewer's terminal, at least comprising the information providing system.

  In claim 5, the central device accepts selection of a best answer from a terminal device of a viewer who has browsed the second answer browsing screen, and sends the answer selected as the best answer to the respondent who posted the answer. It further has a function of assigning valuable points.

  According to a sixth aspect of the present invention, the first answer browsing screen is obtained by masking text excluding hiragana and punctuation marks in the contents of answer information.

  According to claim 7, the question information received from the questioner's terminal device is disclosed on the website, and the answer information received from the terminal device of the respondent who has browsed the published question is disclosed to the computer. A process for receiving an answer browsing request from the browser terminal device and transmitting data for displaying the first answer browsing screen on which the content of the answer information at least partially masked is displayed on the browser terminal device; The second response browsing that displays the contents of the response information without concealing after confirming the transfer of the valuable points predetermined by the questioner as a consideration for the reception after receiving the mask release request from the terminal device A computer program for executing at least a process of transmitting data for displaying a screen on the terminal device of the viewer.

  In claim 8, the computer receives the selection of the best answer from the terminal device of the viewer who has browsed the second answer browsing screen, and sends the selected answer to the answerer who has posted the answer selected as the best answer. The process of giving points is further executed.

  As effects of the present invention, the following effects can be obtained.

In the present invention, the viewer can browse all the contents of the answer information for the first time by looking at the answer information displayed in a masked state, estimating the importance, and paying valuable points. Thus, by masking the answer information, the viewer's interest can be intrigued.
Furthermore, as long as valuable points are paid, anyone can view the response information any number of times. In other words, each time the response information is viewed, valuable points given to the respondent who posted the best answer are accumulated, and as the question that received a lot of response information received attention, the respondent who posted the best answer The value to be obtained is large, and the content of the question is naturally deceived, and the motivation to post the respondent's answer can be strengthened.
And the best answer to the question is determined by the vote of the viewer, and since the valuable points given to the respondent who posted it are determined by the number of views, the respondent is better to obtain the honor and valuable points as the best answer It is expected to try to post the answer. That is, the motivation for posting the answer of the respondent can be strengthened, and the quality of the answer can be improved.
And since anyone can view the answers, the questioner can create a problem, create a best answer and earn valuable points by the questioner himself, and can function as a so-called problem collection .

Next, embodiments of the invention will be described.
FIG. 1 is a conceptual diagram showing an overall configuration of an information providing system according to an embodiment of the present invention, FIG. 2 is a block diagram of the information providing system, and FIG. 3 is an explanatory diagram conceptually showing recorded contents of a user information database. 4 is an explanatory diagram conceptually showing the recorded contents of the question information database, and FIG. 5 is an explanatory diagram conceptually showing the recorded contents of the answer information database.
6 is a flowchart of the process of the central device that provides the information providing service, FIG. 7 is a flowchart of the question reception process, FIG. 8 is a flowchart of the answer reception process, and FIG. 9 is a flowchart of the answer browsing process.
10 shows an example of a service start screen, FIG. 11 shows an example of a question input screen, FIG. 12 shows an example of a question browsing screen, FIG. 13 shows an example of an answer posting screen, and FIG. FIG. 5 is a diagram showing an example of a first answer browsing screen. FIG. 15 is a diagram showing another example of the first response browsing screen, and FIG. 16 is a diagram showing an example of the second response browsing screen.
FIG. 17 is a diagram for explaining a charge system of the information providing service, and FIG. 18 is a diagram for explaining an example of using the information providing service.

First, an overall configuration of an information providing system according to an embodiment of the present invention will be described.
In the information providing system shown in FIG. 1, reference numeral 10 in the figure denotes a central apparatus using a network server computer operated by a service provider. Also, in the information providing system shown in FIG. 1, 20, 20... Are terminal devices such as personal computers operated by the questioner A, the respondent B, or the viewer C. Hereinafter, the questioner A, the respondent B, or the viewer C will be collectively referred to as “user”.
The central device 10 provides an information providing service by publishing a website on a communication network 9 such as the Internet so that the central device 10 can be viewed from the terminal devices 20, 20. .

The information providing service provided by the service provider uses the information providing system to publish the question information received from the terminal device 20 of the questioner A on the website, and the respondent who viewed the published question The answer information received from the terminal device 20 of B is disclosed on the website, so that the answer information is provided to the terminal device 20 of the viewer C. That is, the posting of the question by the terminal device 20 of the questioner A, the posting of the answer to the question by the terminal device 20 of the respondent B, and the browsing of the question and the answer by the terminal device 20 of the viewer C are performed. Is called.
The viewer C and the questioner A or the respondent B may be the same. The questioner A and the respondent B may be the same. Further, the terminal device operated by the questioner A, the respondent B, and the viewer C may be the same.

  In the information providing system, the information providing service provided by the central device 10 is in principle a membership system, and the questioner A, the respondent B, or the browsing who manages the terminal devices 20. The person C is registered as a member of a service operated by a service provider that manages the central apparatus 10.

As shown in FIG. 2, the central device 10 includes a CPU 11 for controlling the entire device, recording means 13 such as a hard disk for recording information such as computer programs and data, a RAM 14 for temporarily storing information, a mouse and a keyboard. Input means 15, output means 16 such as a monitor and a printer, and communication means 17 connected to the communication network 9.
The central device 10 includes auxiliary storage means such as a CD-ROM drive for reading information from a recording medium such as a CD-ROM in which information such as a computer program and data is recorded, and the computer read by the auxiliary storage means A program or the like may be stored in the recording unit 13.

The computer program includes an information providing program 55 that is a main program, a masking program 56 that performs a process of masking text, and the like.
The processing flow of each computer program will be described later.

  The central device 10, which is a network server computer, reads information such as computer programs and data recorded in the recording means 13, stores the information in the RAM 14 that stores the information, and executes it by the CPU 11. Make a provision.

  The information providing service by the central device 10 is described in a page description language such as HTML, and is provided in the form of a web page using an interface for using a specific web program such as CGI or PERL.

  Further, the recording means 13 includes a user information database 51 for recording information of users who use the information providing service, a question information database 52 for recording question information transmitted from the user terminal devices 20, 20. Various databases such as the response information database 53 for recording the response information are constructed. The various databases are accessed as necessary, and information recording processing and reading processing are performed.

FIG. 3 is an explanatory diagram conceptually showing the recorded contents of the user information database 51 provided in the central apparatus 10.
The user information database 51 includes specific information such as a user ID and password for identifying the user, personal information such as the user's name, email address, user's age and gender, and the number of points stored in the point account, the best The number of votes for the answer is recorded as user data.

  Each user has a point account, purchases valuable points, which are numerical values having economic value, and stores the points in the point account. The points can be purchased for each predetermined unit (for example, 3000 points), and when the amount reaches a predetermined amount (for example, 3000 points), the points are converted at a predetermined cash exchange rate (for example, 1 yen per point). can do. A method of using the points will be described later.

FIG. 4 is an explanatory diagram conceptually showing the recorded contents of the question information database 52 provided in the central apparatus 10.
Question data is stored in the question information database 52. The question data includes a question management number, a posting date and time, a user ID, a question category, a question content, a time limit, a browsing consideration, and the like.
The question management number is a number for managing question data in order to associate a question with an answer, and a unique number is assigned to each question data.
The category of the question is, for example, to classify the question for convenience, such as play / hobby, television / internet, business / study, news / politics / economics, trouble, romance / human relations, health / beauty, etc. Category.
The time limit is a time limit from when the question posted by the questioner A is registered until the answerer B registers the answer, and a desired time (for example, 48 hours) of the questioner A is set. can do.
The value of browsing is a value of a point paid by the viewer C to browse an answer to the content of the question. The questioner A can freely determine the consideration for browsing according to the contents of the question.

FIG. 5 is an explanatory diagram conceptually showing the recorded contents of the answer information database 53 provided in the central apparatus 10.
The answer information database 53 stores answer data created for each question. The answer data includes a question management number for matching with the question data, an answer number assigned to each answer, a user ID for identifying the respondent B, an answer date when the answer is posted, an answer The content etc. are included at least.

  On the other hand, the user terminal device 20 includes a CPU 21, a recording unit 22, a RAM 23, an input unit 24, an output unit 25, and a communication unit 26. The recording means 22 records a web page browsing software program (hereinafter referred to as a browser), and a user who manages the terminal device 20 activates the browser to provide a web page provided by the central device 10. By accessing, you can receive information provision services.

Next, a flow of an information providing service provided by the central apparatus 10 using the information providing system having the above configuration will be described.
FIG. 6 is a flowchart of the processing of the central apparatus 10 that provides the information providing service. The central device 10 executes a process for providing an information providing service by executing the information providing program 55 which is a main program.

First, data for displaying a service start screen, which is a web page, is transmitted from the central device 10 to the user terminal device 20 through the communication network 9.
In the service start screen 60, for example, as shown in FIG. 10, a part of a question posted in the past for each category such as play / hobby, television / internet, business / study, news / politics / economic, etc. is text. Displayed and hyperlinked to the text to view the full text of the question. The service start screen 60 is provided with a button for posting new question information.

<Posting questions>
Here, the flow of posting a question as the questioner A will be described.
When a button for posting new question information is operated on the service start screen 60 from the terminal device 20 managed by the questioner A, the central device 10 that receives the question posting request (YES in S12) The acceptance process is started (S13).

When the question acceptance process is started, as shown in FIG. 7, the central device 10 transmits data for causing the terminal device 20 to display and output a question input screen 61 for posting question information (S31). .
In the question input screen 61, for example, as shown in FIG. 11, the content of the question, the category of the question, the person who asks the question (poster name of the questioner), the user ID, the consideration for browsing, and the answer deadline (time limit) At least a form including a text box or the like for entering the text is provided.
When each item is input to the question input screen 61 and these pieces of information are transmitted from the terminal device 20 to the central device 10 (YES in S32), the central device 10 generates question data (S33). The created data is stored in the question information database 52.
When the question information is stored in the question information database 52, it is registered as a question posted in the past on the service start screen 60 (S34).

<Answers>
Next, a flow in which the user posts an answer as the respondent B will be described.
In the terminal device 20, when a text or category displaying a part of a question posted in the past displayed on the service start screen 60 is clicked, the question browsing request is transmitted to the central device 10, and the central device 10 Then, the data for displaying the question browsing screen 62 on which the full text of the question corresponding to the category is posted is transmitted to the terminal device 20 (S14).
For example, as shown in FIG. 12, the question browsing screen 62 displays a list of questions corresponding to the selected category, a deadline for answering the question, points (value for browsing), and the like. The respondent B can determine which question is answered by looking at the question browsing screen 62.

When a question to be answered is selected by the respondent B on the question browsing screen 62 and the answer posting request is transmitted to the central apparatus 10 (YES in S16), the central apparatus 10 starts an answer acceptance process. (S17).
As shown in FIG. 8, when answer reception processing is started in the central apparatus 10, first, corresponding question data is read from the question information database 52 (S51). If the reply posting request has been made after the time limit has elapsed (NO in S52), data that causes the terminal device 20 to display and output a request rejection message is transmitted from the central device 10 (S53). If the response posting request is within the time limit (YES in S52), data for causing the terminal device 20 to display and output the response posting screen 63 is transmitted from the central device 10 (S54).

For example, as shown in FIG. 13, the answer posting screen 63 is provided with a text box for inputting the whole text of the question, the contents of the answer, the responding person (post name of the respondent), and the user ID.
Further, on the answer posting screen 63, a transmission button for transmitting the answer information input on the answer posting screen 63 from the terminal device 20 to the central device 10, a button for viewing an already posted answer, and the like Is provided.

  In the terminal device 20 of the respondent B, when a predetermined content (answer information) is input to the answer posting screen 63 and the send button is operated, the question management number of the question is added to the answer information from the terminal device 20. When it is attached and transmitted to the central apparatus 10 (YES in S55), the central apparatus 10 reads out the corresponding answer data from the answer information database 53 based on the question management number (S58). When there is no answer data corresponding to the question management number included in the information transmitted from the terminal device 20 in the answer information database 53 (NO in S56), new answer data is created (S57).

  Then, the newly added answer number, the user ID of the respondent B, the answer date / time when the answer information was sent, and the contents of the answer are added to the answer data, and the answer data It is stored in the information database 53 (S59). When the answer information is stored in the answer information database 53, it is registered as an answer posted in the past on an answer browsing screen described later (S60).

<Browse>
Next, a flow in which the user browses the answer as the viewer C will be described.
In the terminal device 20, when a text or category displaying a part of a question posted in the past displayed on the service start screen 60 is clicked, the question browsing request is transmitted to the central device 10, and the central device 10 Then, the data for displaying the question browsing screen 62 on which the full text of the question corresponding to the category is posted is transmitted to the terminal device 20 (S14).
For example, as shown in FIG. 12, the question browsing screen 62 displays a list of questions corresponding to the selected category, a deadline for answering the question, points (value for browsing), and the like. The viewer C can determine which question's answer is viewed by viewing the question browsing screen 62.

  In the question browsing screen 62, when a question for browsing an answer is selected by the viewer C and the answer browsing request is transmitted to the central device 10 (YES in S15), the central device 10 browses the first answer. Data for displaying and outputting the screen 64 to the terminal device 20 is transmitted (S18).

  For example, as shown in FIG. 14, the first answer browsing screen 64 displays the contents of the question and the contents of the answers posted in the past. However, the contents of the answer displayed on the first answer browsing screen 64 are covered with a mask for hiding a specific text. That is, the masking program 56 applies a mask to the text that displays the contents of the answer. As the mask program, a general program configured to hide specific text can be used.

The mask employed in FIG. 14 hides all hiragana and punctuation marks in the text indicating the content of the answer. That is, on the first answer browsing screen 64, the kanji, alphabet, katakana and numbers of the text indicating the contents of the answer are hidden in black, and the viewer C can read only hiragana and punctuation marks.
The browsing person C can determine whether or not to browse the answer by reading the length of the answer, the quality of the estimated answer, and the content from the answer displayed on the first answer browsing screen 64. In this way, the user C can be intrigued by masking a part of the text indicating the content of the answer.

  Note that the form of the mask applied to the content of the answer displayed on the first answer browsing screen 64 is not limited to the above. For example, as shown in FIG. By applying a mask to be painted, the viewer C can estimate the length and quality of the answer from the size of the text box.

The first answer browsing screen 64 is provided with a mask release button for releasing the mask. When the mask cancel button displayed on the first response browsing screen 64 is operated on the terminal device 20 of the viewer C, the mask cancel request of the viewer C is transmitted to the central device 10 (S19). In the central apparatus 10, data for displaying and outputting a mask release request confirmation screen is transmitted to the terminal apparatus 20 (S20).
The mask cancellation request confirmation screen displays that the answer is valuable information and points are required to view the answer and the price (points) required to view the answer. A confirmation button is provided to confirm that C has recognized and made a browsing request.

  When the confirmation button displayed on the mask cancellation request confirmation screen is operated on the terminal device 20 of the viewer C and the mask cancellation request is transmitted again to the central device 10 (YES in S21), the center In the device 10, an answer browsing process is started (S22).

When the answer browsing process is started in the central device 10, first, as shown in FIG. 9, after confirming the transfer of valuable points previously determined by the questioner as the price for browsing, the second answer browsing screen 66 is displayed. Data for display output on the terminal device 20 is transmitted (S61).
In addition, the transfer of the valuable points of the viewer C is automatically performed, and the user data of the viewer is read from the user information database 51, and points corresponding to the price of browsing are found from the point account included in the user data. , Withdrawn from the point account.

  In the second response browsing screen 66, for example, as shown in FIG. 16, the mask applied to the content of the response displayed on the first response browsing screen 64 is released, and the full text of the content of the response is viewed. Can do. The second answer browsing screen 66 is provided with a voting button for the viewer C to select the best answer from the displayed answers and to vote.

When the voting button displayed on the second response browsing screen 66 is operated in the terminal device 20 and the voting information of the best answer selected by the viewer C is transmitted to the central device 10 (YES in S62), the center In the apparatus 10, the privilege point given to the respondent B who posted the answer that became the best answer based on the consideration for browsing is calculated (S65).
If there is no vote of the best answer by the viewer C within a predetermined time (for example, 12 hours) after the data for displaying and outputting the second browsing screen is transmitted to the terminal device 20 (NO in S62) ), Among the answers, the answer that is posted earliest is determined as the best answer (S64). This rule motivates the respondent B to post an answer as soon as possible.

The privilege point is a point obtained by subtracting the service provider's fee-equivalent point from the consideration of browsing determined by the questioner A. For example, if the consideration for viewing is 300 points and the fee-equivalent point is 10% of the consideration for viewing, 270 points are privilege points given to the respondent B who posted the best answer.
That is, each time an answer is viewed, a privilege point is given to the respondent who posted the best answer. In addition, questions that receive more attention and receive more attention have more valuable points to move by providing information, and the content of the question can be deceived naturally, and motivation to post respondents' responses can be strengthened. .

Then, the central device 10 reads the corresponding user data from the user information database 51 based on the user ID of the user who posted the answer determined as the best answer among the answers included in the answer data (S66).
Subsequently, bonus points are transferred to the point account included in the user data of the user who has posted the answer determined as the best answer, and the number of votes included in the user data is also increased (S67). It is overwritten and saved (S68).
Further, in the central device 10, for the email address included in the user data of the user who posted the answer determined as the best answer, the fact that it was selected as the best answer and the privilege points transferred to the point account, Information including at least is transmitted (S69).

  In the information providing system, as shown in FIG. 17, posting and browsing of questions and posting of answers are free, and browsing of answer information is charged. Respondent B can obtain privilege points that are valuable points only when selected as the best answer. The viewer C pays valuable points through the service provider to the respondent B who posted the answer selected as the best answer.

  As described above, the best answer to the question is determined by the vote of the viewer C, and privilege points that are valuable points are given to the respondent B who posted the best answer. It is expected to try to post better answers to get reward points. That is, the motivation to post the answer from the respondent B can be strengthened, and the quality of the answer can be improved.

  Furthermore, anyone can view the answers as many times as they want, even if they pay valuable points. In other words, each time the response information is viewed, valuable points given to the respondent who posted the best answer are accumulated, and as the question that received a lot of response information received attention, the respondent who posted the best answer The value to be obtained is large, and the content of the question is naturally deceived, and the motivation to post the respondent's answer can be strengthened.

  And since anyone can view the answer information, the questioner A can create a problem, create a best answer, and the questioner A can earn valuable points by himself. It can also function as.

  Next, a usage example of the information providing method by the information providing system will be described.

<Usage example 1>
As shown in FIG. 18A, the questioner A posts a question, and the questioner A browses the answer posted by the answerer B different from the questioner A as the viewer C.
The questioner A can view the answer to his / her question by paying for the viewing.
Further, in this case, a viewer C different from the questioner A can also browse the answer by paying the price for browsing. As the number of viewers C increases, the privilege points to be accumulated increase, and as the answerer B who is selected as the best answer, the more valuable points can be obtained.

<Usage example 2>
As shown in FIG. 18B, the questioner A posts a question, and the questioner A posts an answer as an answerer B. Then, a viewer C who is different from the questioner A browses this answer. For example, the questioner A posts a mathematical problem as a question, and the questioner A posts an answer prepared in advance as an answerer B as an answer.
In this case, since the questioner A creates a question and an answer, there is a high possibility that the viewer C will be evaluated as the best answer, and the questioner A can efficiently obtain privilege points that are valuable points. .

The conceptual diagram which showed the whole structure of the information provision system which concerns on the Example of this invention. The block diagram of an information provision system. Explanatory drawing which shows notionally the content of recording of a user information database. Explanatory drawing which shows notionally the recording content of a question information database. Explanatory drawing which shows notionally the recording content of an answer information database. The flowchart of the process of the central apparatus which provides an information provision service. The flowchart of a question reception process. The flowchart of an answer reception process. The flowchart of an answer browsing process. The figure which shows an example of a service start screen. The figure which shows an example of both sides of question input. The figure which shows an example of a question browsing screen. The figure which shows an example of an answer contribution screen. The figure which shows an example of a 1st reply browsing screen. The figure which shows another example of a 1st reply browsing screen. The figure which shows an example of a 2nd reply browsing screen. The figure explaining the charge system of an information provision service. The figure explaining the usage example of information provision service.

Explanation of symbols

A Questioner B Respondent C Viewer 9 Communication network 10 Central device 20 Terminal device

Claims (8)

The central device functioning as a web server publishes the question information received from the questioner's terminal device on the website, and the answer information received from the terminal device of the respondent who viewed the published question to the website. In the information providing method for providing the answer information to the browser terminal device by publishing,
The central device is
Accepting an answer browsing request from the terminal device of the viewer, sending data for displaying the first answer browsing screen on which the content of the answer information at least partially masked is displayed on the terminal device of the viewer,
The second request is displayed without concealing the contents of the answer information after accepting the request for canceling the mask from the terminal device of the viewer and confirming the transfer of the valuable points previously determined by the questioner as the consideration for the browsing. Transmitting data for displaying an answer browsing screen on the terminal device of the viewer. The central device is
The selection of the best answer is accepted from the terminal device of the viewer who has browsed the second answer browsing screen, and the valuable point is given to the respondent who posted the answer selected with the best answer,
The information providing method according to claim 1. The first answer browsing screen is characterized in that, among the contents of the answer information, text excluding hiragana and punctuation marks is masked.
The information providing method according to claim 1 or 2. Questioner terminal device for transmitting question information, respondent terminal device for transmitting answer information, question information from the questioner terminal device, and answer information from the respondent terminal device for the question information In an information providing system comprising: a central device that receives and publishes to a website; and a reader terminal device that browses response information published on the website;
The central device is
A function of receiving a response browsing request from the terminal device of the viewer and transmitting data for causing the terminal device to display a first response browsing screen on which the content of the response information masked at least in part is displayed;
The second request is displayed without concealing the contents of the answer information after accepting the request for canceling the mask from the terminal device of the viewer and confirming the transfer of the valuable points previously determined by the questioner as the consideration for the browsing. A function of transmitting data for displaying an answer browsing screen on the terminal device of the viewer;
An information providing system comprising at least the information provision system. The central device is
A function of accepting selection of a best answer from a terminal device of a viewer who has browsed the second answer browsing screen, and further providing a function of giving the valuable points to a respondent who has posted the answer selected with the best answer. Characterized by
The information providing system according to claim 4. The first answer browsing screen is characterized in that, among the contents of the answer information, text excluding hiragana and punctuation marks is masked.
The information provision system according to claim 4 or 5. To publish the question information received from the questioner's terminal device on the website, and to the computer that publishes the answer information received from the terminal device of the respondent who viewed the published question to the website,
A process of accepting an answer browsing request from the terminal device of the viewer and transmitting data for displaying the first answer browsing screen displaying the content of the answer information at least partially masked on the terminal device of the viewer;
A second answer browsing screen that displays the mask of the answer information without concealing the contents after the receipt of the mask cancellation request from the terminal device and confirming the transfer of the valuable points previously determined by the questioner as the consideration for browsing. Processing for transmitting data to be displayed on the terminal device of the viewer,
A computer program that is executed at least. In the computer,
Accepting selection of the best answer from the terminal device of the viewer who has browsed the second answer browsing screen, and further executing the process of assigning the valuable points to the respondent who posted the best answer and the selected answer It is characterized by
The computer program according to claim 7.

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