JP2007286702A - Method and device for production management and shipping management - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a method and device for production management and shipping management, capable of correctly and rapidly adjusting shipping date or the like not only for a finished product but also for an unfinished product with a reduced work load. <P>SOLUTION: A customer terminal 1 inquires for progress of an arbitrary order number and finish date of the arbitrary order number after inputting ID and a password. A production management department terminal 4 refers, for this order number, to the progress and registers a finish date. The customer terminal refers to the finish date, selects whether to request shipping, designates a shipping date when requested, terminate the processing when not, determines whether the designation is correct, and repeats the processing from the selection to the correctness determination when it is not correct. A production management department terminal registers a finish due date, the shipping management department terminal 5 instructs shipping, and a production department terminal 6 refers to the finish due date. The customer terminal can confirm the progress. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a production management and shipment management method and apparatus, and more particularly to a production management and shipment management method and apparatus used when a product manufactured by order production or prospective production is shipped from a factory.

  For example, in order to exchange orders between a steel product manufacturer and a customer such as a wholesaler, a method mainly using telephone and fax has been used. Specifically, the customer communicates the order contents of the product to the sales department of the manufacturer by telephone, fax, or the like. Next, the sales staff of the manufacturer uses an in-house support system to inquire about product inventory, link it, and issue a shipping instruction. Then, at the distribution center that stores the product inventory, according to the contents of the shipping instruction, the product is loaded on a vehicle such as a truck with a mill sheet as a product inspection report and shipped to the customer.

  By the way, in order to meet the recent demands for quick delivery, minimization of inventory, etc., it is conceivable to place an order directly with a specific customer via a network. However, it is difficult to realize a sufficiently efficient ordering operation simply by laying a network. In particular, it is effective for the customer side not only to place an order but also to make a flexible order according to the inventory of the manufacturer. Further, when it is desired to check the mill sheet as the inspection report, it is necessary to wait for the arrival of the product, and it has been desired that this can be obtained in real time when necessary.

As a system for responding to such a request, a customer terminal used by a customer and a distribution host arranged in a distribution center for storing product inventory are connected to a head office host via a dedicated line or the Internet. The head office host has an inventory file for storing product inventory data at the distribution center, and a mill sheet file for storing mill sheet data of each product, and the customer terminal has inventory inquiry means for displaying the inventory data; , A shipping instructing unit that issues a shipping instruction to the product inventory, and a mill sheet reissuing unit that issues a mill sheet using the mill sheet data of the product instructed for shipping, and the logistics host displays a receipt inquiry for displaying the inventory data Mill sheet issuance using the display means and the mill sheet data of the product inventory for which shipping instructions have been issued. Ordering business support system and a means is known (see Patent Document 1).
JP 2002-173226 A

According to the ordering / supporting business support system, the efficiency and convenience of the ordering / ordering work performed between the manufacturer and the customer must be improved. It is assumed that the shipping management department) has the stock, so the following situation cannot be dealt with.
In other words, when products are manufactured and shipped based on orders from customers, etc., production management work to complete the specified products by the specified delivery date, and adjustment of the shipping date with the customers after the products are completed Shipping management work to secure the means is necessary. In general, these two tasks can be performed independently. However, in the following situations (1) or (2), it is necessary to work together.

(1) When product production is not completed by the delivery date (2) When the customer requests the shipment of the product before the delivery date In the case of (1), the product is delayed because of the prescribed delivery date. In many cases, there is no time to adjust the shipping date with the customer after completion. For this reason, the estimated completion date is estimated before the product is completed, and the shipment date is adjusted in advance with the customer or the like based on the estimated date, and the shipment operation is performed promptly after the product is completed.

Even in the case of (2), the estimated completion date is estimated before the product is completed, the shipment date is adjusted based on the estimated date, and the shipping means is secured, so that the product can be shipped promptly after the product is completed. It becomes possible.
However, since the conventional ordering and ordering support system is based on the premise that the product has been manufactured and the distribution center has the stock, the case where the product has not been completed (1) or (2) Can not respond. Therefore, in such a situation, adjustment work with customers and the like is often performed by telephone and fax, and both the information system that performs production management work and the information system that performs shipping management work are accessed and work is performed. Because it is necessary, the work load is large and work mistakes are likely to occur. For this reason, due to errors such as inconsistency between the scheduled completion date and the shipping date (such as when the shipping date is set before the planned shipping date), the securing of the shipping means is missing (security error), etc. In some cases, shipping work was not performed correctly.

  The present invention solves the above-described problems, and enables production management, shipping management method and apparatus capable of performing adjustment work such as a shipping date not only for a finished product but also for an unfinished product quickly and with a low work load without error. The purpose is to provide.

The present invention that has achieved the above object is as follows.
1. A production management and shipping management method using a customer terminal, a production management department terminal, a shipment management department terminal and a manufacturing department terminal capable of mutual communication,
At the customer terminal, after entering the ID and password, inquire about the progress of an arbitrary order number and the completion date of an arbitrary order number,
For the order number for which the completion date was inquired, in the production management department terminal, the progress status is inquired and the completion date is registered,
For the order number for which the scheduled completion date is registered, at the customer terminal, inquiry of the scheduled completion date, selection of appropriateness of shipping request, designation of shipping date when the appropriateness selection is appropriate, and selection of appropriateness If the answer is NO, an end process, the specified correct / incorrect determination, and if the determination is incorrect, repeat from the appropriateness selection to the correct / incorrect determination,
For the order number for which the shipping date has been designated, registration of the completion deadline date at the production management department terminal, shipping instruction at the shipping management department terminal, and inquiry of the completion deadline date at the manufacturing department terminal,
A production management / shipment management method characterized by confirming a progress status of an order number for which a shipment date is designated at a customer terminal.

2. Connected to each of the web server, production management department terminal, shipping management department terminal, manufacturing department terminal, the web server connects to the customer terminal via a communication line, and authenticates the input ID and password Management and shipping management device,
An order progress status storage unit that stores progress information of an order number, a shipping adjustment information storage unit that stores shipping adjustment information, and a shipping instruction information storage unit that stores shipping instruction information; and
In response to the input of the ID and password, the progress information of the order number belonging to the ID is extracted from the order progress information storage unit and output to the ID input source terminal, and further the progress confirmation of the shipment request from the ID input source terminal In response to the request, order progress information acquisition means for extracting information on the progress status from the order progress status storage unit and outputting it to the ID input source terminal;
The fact that the inquiry has been made is stored in the shipment adjustment storage unit in response to the inquiry about the scheduled completion date of the order number from the ID input source terminal, and this fact is stored in the terminal in response to the inquiry request from the production management department terminal. A completion date inquiry registration means to output;
A scheduled completion date registration means for storing the planned completion date in the order progress information storage unit and the shipping adjustment information storage unit in response to the input of the planned completion date of the order number from the production management department terminal;
In response to the inquiry request of the completion date from the ID input source terminal, the stored completion date is extracted from the order progress information storage unit, and this is attached to a request menu for selecting whether or not to accept a shipment request and inputting a request date for inputting the ID. A completion date reference means for outputting to the input source terminal;
A correct / incorrect determination is made for the shipping date input result following the appropriate selection of the shipping request in the request menu, and if the determination result is positive, the shipping date is stored in the order progress status storage unit and the shipping adjustment information storage unit. , If the determination result is incorrect, a shipping date registering means for re-outputting this fact to the request menu and performing a termination process in response to the selection of rejection of the shipping request;
Completion date registration means for storing the completion date in the order progress status storage unit and the shipping adjustment information storage unit in response to the input of the completion date for the order number;
A completion date inquiry means for extracting the completion date from the order progress status storage unit in response to the inquiry request for the completion date from the manufacturing department terminal and outputting it to the manufacturing department terminal;
In response to a request from the shipping management department terminal, related data is extracted from the shipping adjustment information storage unit, shipping instruction information for the shipping date is created based on the data, stored in the shipping instruction information storage unit, and the shipping instruction A production management / shipment management apparatus comprising shipping instruction creating means for storing at least a part of information in an order progress status storage unit.

  ADVANTAGE OF THE INVENTION According to this invention, adjustment work, such as a shipping date, can be performed rapidly and with low work load without error not only for completed products but also for unfinished products.

  First, the method according to the present invention will be described. FIG. 1 is a flowchart showing an example of the method. As illustrated, in the present invention, a customer terminal, a production management department terminal, a shipping management department terminal, and a manufacturing department terminal that can communicate with each other are used. The production management department terminal, the shipment management department terminal, and the manufacturing department terminal are terminals owned by the manufacturer, and the customer terminals are terminals owned by the customers (individuals, wholesalers, trading companies, etc.). These terminals are composed of computers such as desktop personal computers and notebook personal computers. The customer terminal may be a mobile phone (however, it is limited to a model that can be connected to the Internet, and preferably has a relatively large display screen). Steps [1] to [3], [6] to [9], and [13] are customer terminals, and steps [4], [5], and [10] are production control department terminals. Step [11] is executed at the shipping management department terminal, and step [12] is executed at the manufacturing department terminal.

  [1] is a step of inputting an ID and a password. The ID and password are encryption codes for identifying the customer, and the process can proceed to [2] only when the correct value is entered. [2] is a step of inquiring (checking) the progress of an arbitrary order number. [3] is a step of inquiring the scheduled completion date of the unfinished product. Conventionally, since there are no subsequent steps, this inquiry and the subsequent shipping date adjustment work were performed by fax or telephone.

It should be noted that the steps executed at the customer terminal can be promoted by a mouse click operation or a keyboard text input operation on a menu screen displayed in a predetermined screen display format as shown in FIG. 4, for example. Preferably, this is the case in this example.
[4] is a step for inquiring the progress status of the order number for which the completion date inquiry was received in [3]. [5] is a step of registering the expected completion date of the product of the order number.

The steps executed by the production management department terminal can be promoted by a mouse click operation or a keyboard text input operation on a menu screen displayed in a predetermined screen display format as shown in FIG. This is preferable in this example (the same applies to shipping department terminals and manufacturing department terminals).
[6] is a step of inquiring the scheduled completion date that has been registered in [5].

[7] is a step of selecting whether or not the shipping request is appropriate (selecting whether or not to make a shipping request) based on the inquired completion date. If NO (no shipping request is made), the process ends. [8] is a step of inputting a shipping date when the result of the suitability selection is appropriate (a shipping request is made).
[9] is a step of performing correctness determination (error check) of the input shipping date. That is, if the shipping date is after the scheduled completion date, it is correct, and if it is before the scheduled completion date, it is incorrect. If wrong, go back to [7] and repeat [9]. If it is positive, go to the next step. In addition, since the step [9] is automatically executed, the operation of the customer terminal operator is unnecessary. This eliminates shipping setup errors.

[10] is a step of registering the scheduled completion date as a completion deadline date. [11] is a step of instructing product shipment on the day of shipment (in advance from the shipping management department to the transportation department). [12] is a step of inquiring the completion date (confirmed by the manufacturing department). Of course, it is assumed that the manufacturing department can complete the product by the completion date.
[13] is a step of confirming the subsequent progress of the shipping request executed in [7].

Next, an apparatus according to the present invention will be described. FIG. 2 is a block diagram showing an example of the apparatus.
The production management / shipment management apparatus 10 is connected to each of the web server 3, the production management department terminal 4, the shipment management department terminal 5, and the manufacturing department terminal 6. LAN is used for this connection method. The web server 3 connects to a plurality of customer terminals 1 via the communication line 2 and authenticates the ID and password ([1] in FIG. 1) input from the customer. The Internet is used as the communication line 2.

  7 is an order progress status storage unit that stores progress information of an order number, 8 is a shipping adjustment information storage unit that stores shipping adjustment information, and 9 is a shipping instruction information storage unit that stores shipping instruction information. Further, 11 is an order progress information acquisition means, 12 is a completion date inquiry reference means, 13 is a completion date registration means, 14 is a completion date inquiry means, 15 is a shipment date registration means, 16 is a completion date registration means, Reference numeral 17 is a completion date inquiry means, and 18 is a shipping instruction preparation means.

  The order progress information acquisition means 11 extracts the progress information (corresponding to the inquiry in [2] in FIG. 1) of the order number belonging to the ID from the order progress information storage unit 7 in response to the input of the ID and password. Output to the input source terminal (any one of the plurality of customer terminals 1), and in addition to the request for confirming the progress status of the shipping request from the ID input source terminal ([13] in FIG. 1), the order progress status storage unit 7 Information on the progress is extracted from the ID and output to the ID input source terminal.

In the present example, the authentication of the ID and password is performed by the web server 3, but instead of this, it may be performed by the order progress information acquisition means 11.
The completion date inquiry registration means 12 stores in the shipment adjustment storage unit 8 that the inquiry has been made in response to the completion date inquiry ([3] in FIG. 1) of the order number from the ID input source terminal, In addition, this fact is output to the terminal in response to an inquiry ([4] in FIG. 1) request from the production management department terminal 4.

The scheduled completion date registration means 13 stores the scheduled completion date in the order progress information storage unit 7 and the shipping adjustment information storage unit 8 in response to the input of the planned completion date of the order number from the production management department terminal 4 (see FIG. 1 [5]).
The completion date inquiry means 14 extracts the stored completion date from the order progress information storage unit 7 in response to a request for the completion date ([6] in FIG. 1) from the ID input source terminal. Is added to the request menu for shipping request propriety selection ([7] in FIG. 1) and shipping date input, and is output to the ID input source terminal.

  The shipping date registration means 15 performs correct / incorrect determination ([9] in FIG. 1) on the result of shipping date input ([8] in FIG. 1) following the appropriate selection of the shipping request in the request menu, and makes the determination If the result is positive, the shipping date is stored in the order progress status storage unit 7 and the shipping adjustment information storage unit 8, and if the determination result is incorrect, this fact is added to the request menu and output again, and the shipping request End processing is performed according to the selection of NO.

The completion date registration means 16 stores the completion date in the order progress status storage unit 7 and the shipping adjustment information storage unit 8 in response to the input of the completion date for the order number ([10] in FIG. 1). The completion date is input at the production management department terminal 4.
The completion date inquiry means 17 extracts the completion date from the order progress status storage unit 7 in response to the completion date inquiry ([12] in FIG. 1) from the manufacturing department terminal 4. Output to.

In response to a request from the shipping management department terminal 5 (corresponding to [11] in FIG. 1), the shipping instruction creating means 18 extracts related data from the shipping adjustment information storage unit 8 and based on the data, The shipping instruction information is created and stored in the shipping instruction information storage unit 9, and at least a part of the shipping instruction information is stored in the order progress status storage unit 7.
These means are constituted by application software or a logic circuit.

  In the steel pipe manufacturing factory, production management and shipment management were performed by the method illustrated in FIG. 1 using the apparatus illustrated in FIG. As a result, it is now possible to set up shipments for unfinished products more quickly and with less work load without errors than when relying on fax and telephone exchanges.

It is a flowchart which shows one example of the method which concerns on this invention. It is a block diagram which shows an example of the apparatus which concerns on this invention. It is a screen display style figure which shows an example of the output format in a production management department terminal. It is a screen display style figure which shows an example of the output format in a customer terminal.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Customer terminal 2 Communication line 3 Web server 4 Production management department terminal 5 Shipment management department terminal 6 Manufacturing department terminal 7 Order progress information storage part 8 Shipping adjustment information storage part 9 Shipping instruction information storage part 10 Production management, shipping management apparatus 11 Order Progress information acquisition means 12 Completion date inquiry reference means 13 Completion date registration means 14 Completion date reference means 15 Ship date registration means 16 Completion date registration means 17 Completion date inquiry means 18 Shipping instruction preparation means 18

Claims (2)

A production management and shipping management method using a customer terminal, a production management department terminal, a shipment management department terminal and a manufacturing department terminal capable of mutual communication,
At the customer terminal, after entering the ID and password, inquire about the progress of an arbitrary order number and the completion date of an arbitrary order number,
For the order number for which the completion date was inquired, in the production management department terminal, the progress status is inquired and the completion date is registered,
For the order number for which the scheduled completion date is registered, at the customer terminal, inquiry of the scheduled completion date, selection of appropriateness of shipping request, designation of shipping date when the appropriateness selection is appropriate, and selection of appropriateness If the answer is NO, an end process, the specified correct / incorrect determination, and if the determination is incorrect, repeat from the appropriateness selection to the correct / incorrect determination,
For the order number for which the shipping date has been designated, registration of the completion deadline date at the production management department terminal, shipping instruction at the shipping management department terminal, and inquiry of the completion deadline date at the manufacturing department terminal,
A production management / shipment management method characterized by confirming a progress status of an order number for which a shipment date is designated at a customer terminal. Connected to each of the web server, production management department terminal, shipping management department terminal, manufacturing department terminal, the web server connects to the customer terminal via a communication line, and authenticates the input ID and password Management and shipping management device,
An order progress status storage unit that stores progress information of an order number, a shipping adjustment information storage unit that stores shipping adjustment information, and a shipping instruction information storage unit that stores shipping instruction information; and
In response to the input of the ID and password, the progress information of the order number belonging to the ID is extracted from the order progress information storage unit and output to the ID input source terminal, and further the progress confirmation of the shipment request from the ID input source terminal In response to the request, order progress information acquisition means for extracting information on the progress status from the order progress status storage unit and outputting it to the ID input source terminal;
The fact that the inquiry has been made is stored in the shipment adjustment storage unit in response to the inquiry about the scheduled completion date of the order number from the ID input source terminal, and this fact is stored in the terminal in response to the inquiry request from the production management department terminal. A completion date inquiry registration means to output;
A scheduled completion date registration means for storing the planned completion date in the order progress information storage unit and the shipping adjustment information storage unit in response to the input of the planned completion date of the order number from the production management department terminal;
In response to the inquiry request of the completion date from the ID input source terminal, the stored completion date is extracted from the order progress information storage unit, and this is attached to a request menu for selecting whether or not to accept a shipment request and inputting a request date for inputting the ID. A completion date reference means for outputting to the input source terminal;
A correct / incorrect determination is made for the shipping date input result following the appropriate selection of the shipping request in the request menu, and if the determination result is positive, the shipping date is stored in the order progress status storage unit and the shipping adjustment information storage unit. , If the determination result is incorrect, a shipping date registering means for re-outputting this fact to the request menu and performing a termination process in response to the selection of rejection of the shipping request;
Completion date registration means for storing the completion date in the order progress status storage unit and the shipping adjustment information storage unit in response to the input of the completion date for the order number;
A completion date inquiry means for extracting the completion date from the order progress status storage unit in response to the inquiry request for the completion date from the manufacturing department terminal and outputting it to the manufacturing department terminal;
In response to a request from the shipping management department terminal, related data is extracted from the shipping adjustment information storage unit, shipping instruction information for the shipping date is created based on the data, stored in the shipping instruction information storage unit, and the shipping instruction A production management / shipment management apparatus comprising shipping instruction creating means for storing at least a part of information in an order progress status storage unit.

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