JP2007258825A - Abbreviated dial transmission method and telephone device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a method of sending an abbreviated dial capable of adjusting pause time in linking with speech guidance sent from a network, and to provide a telephone device. <P>SOLUTION: The telephone device comprises: a tone-voice presence/absence analysis means F32 for analyzing the presence or absence and stop of tone-voice sent from the network; a means F37 for registering an abbreviated dial with pause for relating pause type designation information to dial information for registration; and an abbreviated dial analysis sending means F34 for sending the dial information according to the pause type designation information registered in the means F37 for registering an abbreviated dial with pause. When the pause type designation information is pause in linking with voice; the tone-voice presence/absence analysis means F32 detects the stop of voice and then sends subsequent dial information, and the pause time can be adjusted in linking with voice guidance sending time. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a telephone device for adjusting a pause time inserted when a speed dial is transmitted.

  In general telephones, button telephone systems, PBXs (private branch exchanges), facsimiles, etc. (hereinafter referred to as telephone devices), if the other party's telephone number is registered in the speed dial in advance, a speed dial transmission operation or the other party number In general, it has a function that can be easily transmitted by pressing a one-touch button or the like registered.

  In addition to making phone calls, it may take a long time to set up the transfer service etc. on the carrier side, so registering the settings to the speed dial makes the operation easier. In addition, operational errors can be prevented. However, in the setting operation of the transfer service on the carrier side, dial information may not be accepted unless the voice guidance transmitted from the network at each setting step approaches the end point, and the dial transmission is continuously performed. If you do, you may not be able to set correctly. For this reason, a telephone device that can register a pause in the middle of dial information registered in an abbreviated number and can temporarily stop dial transmission at the pause portion has been put into practical use. The (guidance) transmission time varies depending on the setting contents, and there are cases where a dial operation is accepted or not accepted even during guidance transmission. As a workaround, a plurality of poses may be registered continuously. However, it is necessary to adjust the number of poses while confirming the operation, and the actual registration operation is not easy. Further, when the pause time is lengthened, the number of pauses increases, the number of digits registered in the speed dial increases, and if the number of registered digits is limited, all operations may not be registered.

  Therefore, when entering the dial information, if it is detected that the dial input interruption time is equal to or longer than the predetermined time, the pause information corresponding to the interruption time is added to the dial information input immediately before. There is a technique of automatically inserting a pause corresponding to an interruption time when previously stored together with dial information during a subsequent outgoing operation (for example, Patent Document 1).

  However, in the technology for automatically inserting the pause, it is possible to grasp the necessary pause insertion time without actually performing a call operation when inputting dial information and listening to voice guidance sent from the network. It is difficult, and dial information cannot be registered in advance, and when registering a setting operation such as a transfer service on the telecommunications carrier side, a setting operation such as a transfer service on the telecommunications carrier side is also performed along with the registration of the dial information. Therefore, when setting is not necessary, it is necessary to also perform a setting canceling operation, which is not realistic.

Japanese Patent Laid-Open No. 06-334720

  The problem to be solved is to provide an abbreviated dialing method and a telephone device capable of adjusting a pause time in conjunction with a voice guidance transmission time without actually performing a call operation.

  In order to solve the above-mentioned problem, the first invention is a telephone device with a speed dial transmission function, wherein the other party response linked pause which detects the other party's response at the time of speed dial transmission and stops dialing until a predetermined time elapses, or Pause type designation information that specifies either a voice-linked pause that stops dial transmission until it detects a tone or voice stop transmitted from the network, or an unconditional pause that stops dial transmission for a certain period of time is associated with dial information Short dial registration means with pause that can be registered, and abbreviated dial analysis transmission means for sending dial information according to the contents of the speed dial information registered in the short dial registration means with pause, the speed dial analysis transmission means, If the pose type designation information is a partner response linked pose, the partner response Insert a pause for a predetermined time after detection, send a dial to the next pause type designation information, and if the pause type designation information is a voice-linked pause, stop the tone or voice for a predetermined time A dial is transmitted to the next pose type designation information after detecting.

  According to a second aspect of the present invention, in the telephone device according to the first aspect of the invention, when the other party response cannot be detected by the other party response linked pause, the stop of the ringing tone transmitted from the network is detected. After that, when another tone or voice is detected, a pause of a predetermined time set in advance is inserted, and a dial up to the next pause type designation information is transmitted.

  According to the present invention, by registering the pause type designation information in association with the dial information, dial information to be sent after inserting a pause for a certain time after the other party's response, dial information to be sent after the end of the voice guidance, and Dial information to be sent after inserting a pause for a certain period of time unconditionally can be pre-registered during speed dialing, especially for dial information to be sent after the end of voice guidance even if the voice guidance transmission time varies. Can be transmitted after the voice guidance is completed, and there is an advantage that it does not depend on a transfer service or the like on the telecommunications carrier side.

  Hereinafter, embodiments of the present invention will be described. In the following embodiments, a case where the present invention is applied to a button telephone device will be taken as an example, and a button telephone main device and a wired button telephone connected to the button telephone main device will be exemplified as a button telephone device. I will explain. However, the present invention is not limited to this. For example, in the case of a button telephone device, a wireless button telephone can be used instead of a wired button telephone. Further, a PBX (private branch exchange) may be used instead of the key telephone device. Moreover, you may implement with a general telephone and a facsimile.

  FIG. 1 is a schematic configuration diagram of a key telephone main apparatus 10 and an extension telephone 20 constituting a key telephone apparatus according to the present invention. FIG. 2 is a functional block diagram of the central control unit 11 and the storage unit 12 of the key telephone main device 10 according to the present invention. FIG. 3 is a flowchart relating to abbreviated dialing processing in the central control unit 11 of the key telephone main device 10 according to the present invention.

  First, the outline of the configuration of the key telephone main device 10 and the extension telephone 20 constituting the key telephone device will be described with reference to FIG. The key telephone apparatus includes a key telephone main apparatus 10 that accommodates one or more external lines and a plurality of extensions, and a plurality of extension telephones 20-1 to 20-n connected to the key telephone main apparatus 10.

  The key telephone main device 10 includes at least a central control unit 11, a storage unit 12, one or more external line circuits 13-1 to 13-m, and a dial sending unit 14 associated with the external line circuits 13-1 to 13-m. -1 to 14-m, tone / voice detector 15, speech path switch 16, and a plurality of extension circuits 17-1 to 17-n.

  The central control unit 11 analyzes and determines input information (including information from the key telephone 20) from each circuit of the key telephone main device 10, inputs / outputs information to / from the storage unit 11, and controls each circuit.

  The storage unit 12 stores speed dial information in addition to the function as a normal storage unit.

  The external line circuits 13-1 to 13-m are interface circuits connected to a network (hereinafter also referred to as an external line), and include a partner response detection circuit at the time of transmission. The external line disclosed in the present invention includes a general public line, an IP telephone company line, a dedicated line, a private line, a wireless line such as a mobile phone (using a wireless / wired exchange adapter), and the like. In the present embodiment, a case of an analog telephone network of a general public line will be described.

  The dial sending units 14-1 to 14-m are circuits that send the other party number necessary for outgoing line transmission and dial information sent after the other party answers. In this embodiment, it is connected to the external line circuit 13. However, when a DTMF signal (also called a push signal or PB signal) is transmitted as dial information, a dial transmission unit for each external line circuit is not provided, and the storage unit 12 is provided. The DTMF signal data stored in the communication line switch 16 may be sent to the external circuit 13 via the speech path switch 16. When the analog telephone network to be accommodated is a dial pulse line, a dial pulse is transmitted as a dial signal, and automatic switching to the DTMF signal is performed after the other party answers.

  The tone / voice detection unit 15 is a circuit for detecting the presence of a tone and voice guidance such as a ringing tone or busy tone sent from an outside line, and is connected to the outside line circuit 13 via a speech path switch 16. . The tone / speech detection unit 15 sets the output to the H level or the L level depending on whether or not a signal exceeding a specified level is input, and the obtained output is input to the central control unit 11. In the present embodiment, the tone / voice detection unit 15 is configured to be independent of the external line circuit 13 and shared by a plurality of lines, but may be configured to correspond to the external line circuit 13 on a one-to-one basis.

  The communication path switch 16 is used for exchange processing in the key telephone main unit 10 (connection between the external lines 13-1 to 13-m and the extension circuits 17-1 to 17-n, the tone / voice detector 15 and the external line 13-1. ~ 13-m connection, etc.).

  The extension circuits 17-1 to 17-n are interface circuits for communicating voice and control information with the key telephones 20-1 to 20-n.

  The key telephone 20 includes at least a control unit 21, a data transmission / reception circuit 22, a voice processing unit 23, a handset 24, a speaker 25, a dial key 26, an outside line key 27, a function key 28, An LCD display 29 is included.

  The control unit 21 analyzes and determines input information from each circuit in the key telephone 20 and controls each circuit.

  The data transmission / reception circuit 22 is an interface circuit for communicating voice data and control data with the key telephone main device 10 via an extension.

  The voice processing unit 23 controls voice / digital / analog conversion, analog / digital conversion, call path switching between the handset 24 and the speaker 25 in the key telephone 20, and sound volume.

  The handset 24 is a handset for performing transmission and reception during a general call.

  The speaker 25 is used for sending an outside line ringtone and for receiving a loud voice by the speaker.

  The dial key 26 is a means for inputting a telephone number and abbreviated dial at the time of outgoing call, and is also used as an input means for registration of abbreviated dial and various settings generally used in a button telephone apparatus.

  The outside line key 27 is a plurality of buttons for selecting an outside line to be used from a plurality of outside lines, and an LED indicator that displays the state of the outside line (incoming, in use, on hold, etc.) corresponding to the button. It has.

  A plurality of function keys 28 are provided. In addition to a “hold” button, a “loud reception” button, and a “setting” button that are generally used in a key telephone device, a “shortening” button and abbreviated dialing used for abbreviated dialing. An input means such as a “one-touch dial” button for one-touch operation.

  The LCD display 29 displays caller information and the like when receiving a call, displays a dialed number and call time when calling, and displays input data when registering speed dials and inputting various settings.

  Next, functional configurations of the central control unit 11 and the storage unit 12 of the key telephone main device 10 according to the present invention will be described with reference to FIG. The central control unit 11 includes at least dial transmission control means F30, response detection means F31, tone / voice presence / absence analysis means F32, speech path control means F33, abbreviated dial analysis transmission means F34, and data transmission / reception means F35. The received data analysis means F36 is included, and the storage unit 12 is configured to include a paused abbreviated dial registration means F37.

  The dial transmission control unit F30 has a function of instructing the dial transmission unit 14 to dial to be transmitted to an outside line. In this embodiment, the dial sending unit 14 is used to directly instruct the dial sending unit 14 to send a dial. However, when a DTMF signal is sent as dial information to an outside line, the DTMF signal stored in the storage unit 12 is used. A configuration may also be adopted in which a DTMF signal is sent to the external line circuit 13 via the communication path switch 16 based on the data.

  The response detection means F31 has a function of detecting the other party response after outgoing line transmission based on the data from the outer line circuit 13, and the other party response detection result (the other party response detection information) is notified to the abbreviated dial analysis sending means F34. . The detection of the other party response is well known and will be omitted.

  The tone / sound presence / absence analyzing means F32 scans the tone / sound presence / absence (H level or L level) output from the tone / sound detection unit 15 connected to the external line circuit 13 via the communication path switch 16 at a predetermined interval. It is determined that tone / sound is being transmitted until a predetermined number of tones / sounds are absent (all L level, logic may be reversed). It has a function to determine that the voice has stopped, and the tone / sound presence / absence output (H level or L level) output from the tone / speech detection unit 15 after sending the dial up to the partner response interlocking pause is in a predetermined cycle. It also has a function of judging whether there is a ringing tone or busy tone from the network by analyzing whether it is repeated. The result of the determination such as tone / sound transmission, tone / speech stop, presence / absence of ringing tone, presence / absence of busy sound, etc. is notified to the abbreviated dial analysis / sending means F34. It should be noted that the scan interval for the presence / absence of tone / sound and the number of scans until it is determined that the tone / sound has stopped may be changed by setting.

  The speech path control means F33 has a function of issuing an instruction to connect the speech path of each circuit to the speech path switch 16. For example, when it is necessary to analyze the tone transmitted from the network and the presence / absence of voice guidance, an instruction to connect the communication path between the external line circuit 13 and the tone / voice detector 15 according to an instruction from the abbreviated dial analysis transmission means F34. To the speech path switch 16.

  The abbreviated dial analysis sending means F34 stores the abbreviated dial stored in the paused abbreviated dial registration means F37 when the abbreviated dial transmission operation is performed on the key telephone 20 and the abbreviated dial is notified via the received data analysis means F36. The registered content is analyzed from the first digit, and if it is dial information, dial information up to the next pause type designation information is sent to the dial transmission control means F30, and the registered content is “response” of the pause type designation information. In the case of “interlocking pause”, transmission of dial information is temporarily stopped, and after receiving notification of the other party response detection information from the response detection means F31 or notification of the presence of ringing tone from the tone / voice presence / absence analysis means F32, Tones (excluding busy sounds) and notification of information being sent out for a specified time (for example, 2 seconds or 0 seconds) ) Is inserted, dial information up to the next pose type designation information is sent to the dial transmission control means F30. If the registered content is “voice-linked pose” of the pose type designation information, dial information is once sent. When the tone / voice presence / absence analyzing means F32 receives notification of tone / voice stop information, dial information up to the next pause type designation information is sent to the dial transmission control means F30. If the pose type designation information is “unconditional pose”, the dial transmission control means F30 has a function of sending dial information up to the next pose type designation information after inserting a pause for a predetermined time (for example, 3 seconds). is doing. Each pause time can be changed individually by setting.

  The data transmission / reception means F35 has a function of receiving operation information of the dial key 26, the outside line key 27, and the function key 28 in the key telephone 20 via the extension circuit 17. Also, the external line state (incoming, in use, on hold, etc.) display information on the LED display provided in the external line key 27 in the key telephone 20, display information on the LCD display 29, and incoming to the speaker 25 It also has a function of sending ringing information and the like via the extension circuit 17.

  The reception data analysis means F36 has a function of analyzing the operation information of the key telephone 20 notified from the data transmission / reception means F35, and when receiving the operation information of the abbreviated dial transmission from the data transmission / reception means F35, the abbreviated dial is analyzed by the speed dial analysis. When the sending means F34 is notified and the operation information for speed dial registration is received from the data transmitting / receiving means F35, the corresponding speed dial dial information and pause type designation information are registered in the paused speed dial registration means F37.

  The abbreviated speed dial registration means F37 is collated when the abbreviated dial analysis and transmission means F34 analyzes the registered contents of the abbreviated dial, and dial information and pose type designation information “pause response interlocking pose” that is sent to the outside line for each abbreviated dial. , “Sound-linked pause” and “unconditional pause” are stored. The pose type designation information can be registered continuously, and it is not always necessary to insert dial information in the middle. As in the abbreviated dial 001 shown in (example), <PV> which is “voice response pause” without dial information being registered after <PC> which is “other party response interlocking pause” after dial information “1XX” It is also possible to register. In addition to the registration operation from the key telephone 20, the registration contents of the speed dial can be set by a personal computer or remotely via a telephone line, and the registration means is not particularly limited.

  Next, the flow of the abbreviated dialing process after capturing the outside line on the key telephone main device 10 side in the above embodiment will be described with reference to FIG. In addition, in FIG. 3, the order of each step shows an example, and may be arbitrarily changed within a range in which the operation / effect is not changed. Further, the flow until the outside line is captured and the flow after the dial transmission is completed are the same as the normal transmission, and are omitted because they are known.

  First, when the key telephone 20 captures an outside line and performs a speed dial transmission operation, the speed dial analysis sending means F32 receives the speed dial via the reception data analysis means F36 and is stored in the paused speed dial registration means F37. The registered contents of the abbreviated dial are analyzed for all digits (S51), and it is determined whether the dial information includes pause type designation information (S52).

  When the pause type registration information is not included in the registration contents of the speed dial in step S52 (No), the speed dial analysis transmission means F34 sends the transmission processing of all digits of the speed dial dial information to the dial transmission control means F30. Instructed (S53), dial transmission is terminated.

  If pose type designation information is included in the registered contents of the speed dial in step S52 (Yes), it is continuously determined whether the pose type designation information is only “unconditional pause” (S54).

  When it is not only “unconditional pause” in step S54 (No), the tone / voice detector 15 and the communication path of the external circuit 13 are connected via the voice switch 16 (S55), and the tone and voice guidance from the network are transmitted. After the reception is enabled, the process proceeds to step S56. In the case of only “unconditional pause” (Yes), the process proceeds to step S56 without performing the process of step S55.

  Analyzes the registered contents of the speed dial from the first digit (if there is dial information already transmitted, analyzes from the digit after the pause type designation information that stopped dial transmission) and determines whether there is pause type designation information (S56).

  If there is pause type designation information in step S56 (Yes), the abbreviated dial analysis and sending means F34 instructs the dial sending control means F30 to send dial information up to the pause type designation information of the speed dial (S57). Then, it is determined whether the pose type designation information is “unconditional pose” (S58).

  If the pose type designation information is “unconditional pose” in step S58 (Yes), waiting for a subsequent dial transmission until a predetermined time (eg, 3 seconds) dedicated to “unconditional pose” elapses (S59), goes to step S56. It returns to determine whether there is pause type designation information in the remaining digits of the registered contents of the speed dial.

  If the pose type designation information is not “unconditional pause” in step S58 (No), it is determined whether the pose type designation information is “partner response linked pose” (S60).

  If the pose type designation information is “partner response linked pose” in step S60 (Yes), the abbreviated dial analysis sending means F34 analyzes the presence / absence of the response detection information from the response detection means F31 to detect the other party response. The presence or absence is determined (S61).

  If a partner response is detected in step 61 (Yes), the system waits for a subsequent dial transmission until a predetermined time (for example, 2 seconds or 0 seconds may be used) dedicated to “partner response interlocking pause” (S62), and returns to step S56. Then, it is determined whether there is pause type designation information in the remaining digits of the registered contents of the speed dial.

  If no response is detected at step 61 (No), the abbreviated dial analysis sending means F34 receives another tone (excluding busy tone) after receiving notification of the presence of ringing tone from the tone / voice analysis means F32. It is analyzed whether or not the notification of information during voice transmission has been received, and it is determined whether or not another tone / voice has been detected after detection of the ringing tone stop (S63).

  If another tone / voice after detecting the stoppage of the ringing tone is detected in step S63 (Yes), the subsequent dial transmission until the elapse of a predetermined time (for example, 2 seconds or 0 seconds may be sufficient) dedicated to “other party response interlocking pause” Waiting (S62), returning to step S56, it is determined whether there is pause type designation information in the remaining digits of the registered contents of the speed dial.

  When another tone / voice after detecting the ringing tone stop is not detected in Step S63 (No), the process returns to Step S61 and the analysis process after Step 61 is repeated. If the tone / speech presence / absence analyzing means F32 detects a busy tone or does not detect a ringing tone for a predetermined time, the processing is terminated. However, since the processing is not directly related to the flow of the abbreviated dialing processing, FIG. Is omitted.

  If the pose type designation information is not “partner response linked pose” in step S60 (No), the pose type designation information is “voice linked pause”, and the tone / voice presence / absence analyzing means F32 receives the voice for a predetermined time (for example, 6). Second) is silenced (S65). If there is no sound for a predetermined time (for example, 6 seconds), the process returns to step S56 to check whether there is pause type designation information in the remaining digits of the registered contents of the speed dial. Make a decision.

  Thereafter, the processing from step S56 to step S59 or step S62 or step S65 is repeated until no pause type designation information exists in the remaining digits of the registered contents of the speed dial in step S56 (No).

  If there is no pause type designation information in the remaining digits of the registered contents of the speed dial in step S56 (No), the speed dial analysis transmission means F34 performs the transmission processing of the remaining dial information of the speed dial as dial transmission control means F30. (S66), and dial transmission is terminated.

FIG. 2 is a schematic configuration diagram of a key telephone main device 10 and a key telephone 20 according to the present invention. FIG. 3 is a functional block diagram of a central control unit 11 and a storage unit 12 according to the present invention. The flowchart regarding the speed dial transmission process in the central control part 11 of the key telephone main apparatus 10 which concerns on this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Button telephone main apparatus 11 Central control part 12 Memory | storage part 13 Dial circuit 14 Dial sending part 15 Tone / voice detection part 16 Speech path switch 17 Extension circuit 20 Button telephone 21 Control part 22 Data transmission / reception circuit 23 Voice processing part 24 Handset 25 Speaker 26 Dial key 27 External key 28 Function key 29 LCD display F30 Dial transmission control means F31 Response detection means F32 Tone / voice presence analysis means F33 Speech path control means F34 Abbreviated dial analysis transmission means F35 Data transmission / reception means F36 Reception data analysis means F37 Speed dial registration means with pause

Claims (6)

A telephone device with an abbreviated dialing function that detects the other party's response at the time of abbreviated dialing and stops the dial transmission until a certain time elapses, or until the stop of the tone or voice sent from the network is detected Pause speed dial registration means capable of registering in association with dial information pause type designation information for designating either a voice-linked pause for stopping dial transmission or an unconditional pause for stopping dial transmission for a certain period of time, and the pause Abbreviated dial analysis and transmission means for transmitting dial information according to the contents of the abbreviated dial information registered in the attached abbreviated dial registration means;
The abbreviated dial analysis sending means
If the pose type designation information is a partner response linked pose, insert a pause for a predetermined time after detecting the other party response, send a dial to the next pose type designation information,
When the pause type designation information is a voice-linked pause, a dial with a paused dial transmission function is provided, which transmits a dial to the next pause type designation information after detecting a tone or voice stop for a predetermined time. Telephone device. The telephone device according to claim 1, wherein
If the other party response is not detected in the other party response linked pose, the pause type designation information,
After detecting the stop of the ringing tone sent from the network, when a different tone or voice is detected, a preset pause for a predetermined time is inserted and a dial up to the next pause type designation information is sent. A telephone device with a short dial transmission function with a featured pause. This is a speed dial transmission method in a telephone device with a speed dial transmission function, which detects the other party's response at the time of speed dial transmission and stops the dial transmission until a certain period of time, or the tone or voice transmitted from the network Pause speed dial with pause type designation information that can be registered in association with dial information that specifies either a voice-linked pause that stops dial transmission until a stop is detected or an unconditional pause that stops dial transmission for a certain period of time Registration step;
A speed dial analysis sending step for sending dial information according to the contents of the speed dial information registered in the speed dial registration step with pause,
The speed dial analysis sending step includes:
If the pose type designation information is a partner response linked pose, insert a pause for a predetermined time after detecting the other party response, send a dial to the next pose type designation information,
When the pause type designation information is a voice-linked pause, a dial with a pause is transmitted, wherein a dial up to the next pause type designation information is transmitted after detecting a tone or voice stop for a predetermined time. In the speed dial transmission method according to claim 3,
If the other party response is not detected in the other party response linked pose, the pause type designation information,
After detecting the stop of the ringing tone sent from the network, when a different tone or voice is detected, a preset pause for a predetermined time is inserted and a dial up to the next pause type designation information is sent. A speed dial dialing method with pauses. A key telephone apparatus comprising a key telephone main apparatus accommodating one or more external lines and one or more extensions, and a key telephone connected to the extension, wherein the key telephone main apparatus transmits a response to the other party when a speed dial is transmitted. Stops dialing until a certain time elapses and stops responding to the other party's response, or pauses dialing until it detects a tone or voice stoppage sent from the network, or does not stop dialing for a certain period of time Pause speed dial registration means that can register pose type designation information for designating one of the conditional poses in association with dial information;
Abbreviated dial analysis sending means for sending dial information according to the contents of the abbreviated dial information registered in the paused abbreviated dial registration means;
The abbreviated dial analysis sending means
If the pose type designation information is a partner response linked pose, insert a pause for a predetermined time after detecting the other party response, send a dial to the next pose type designation information,
When the pause type designation information is a voice-linked pause, a dial to the next pause type designation information is transmitted after detecting a tone or voice stop for a predetermined time. The key telephone apparatus according to claim 5, wherein
If the other party response is not detected in the other party response linked pose, the pause type designation information,
After detecting the stop of the ringing tone sent from the network, when another tone or voice is detected, a pause of a predetermined time set in advance is inserted and a dial up to the next pause type designation information is sent. Key phone device characterized by.

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