JP2007249424A - Shop search notification device, method, program, and commodity service reservation system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To allow a mobile user to receive an offer of a desired commodity/service efficiently. <P>SOLUTION: A processing server 1 predicts a point moved by a designated movement means from the current position by a travel distance calculated in a step S3 as a possible visit point. The processing server 1 retrieves shop terminals 3 existing near the possible visit point predicted in a step S4 from a shop database 13 storing positional information about the shop terminals 3. The processing server 1 notifies a user terminal 2 of the retrieved shop terminals 3 to make the user designate an optional shop terminal 3, from which an offer of a commodity is desired, among the notified shop terminals 3. The processing server 1 transmits reservation information to the designated shop terminal 3 in response to a request from the user terminal 2. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a technique for searching and notifying a store that can receive provision of a desired product or service while traveling to a destination.

Conventionally, various techniques for providing products to a moving person have been developed. For example, according to Patent Document 1, image data and information related to a print order including positioning information representing the position are transmitted from the user portable terminal to the processing server, and the processing server searches the nearest store of the user terminal device based on the positioning information. Then, the information about the print order is transmitted to the store side computer of the nearest store. The store-side computer creates a print based on the image data, calls the deliverer terminal device, and transmits the positioning information of the user terminal device to the deliverer terminal device. The deliverer delivers the print to the user based on the positioning information of the user terminal device received by the deliverer terminal device.
JP 2003-267553 A

  In the technique of Patent Document 1, since delivery is performed to the bottom of the user based on the positioning information transmitted from the user, for example, when the user places an order in an outdoor crowd, it takes effort to identify the user. Further, the provision of products to the user is a delivery by a courier, which requires a lot of expenses such as labor costs for delivery and courier transportation costs. In addition, depending on the traffic situation, the time from receipt of the courier to receipt of the product varies, giving an uncertain waiting time to the user.

  To avoid delivery costs and uncertain waiting times, users can go to the store to find the product they want, but if they don't know where they want to go, You must start with. Also, even if the store where the product you want is found, you will have to find the product you want at that store or wait for the store clerk to find it.

  The present invention has been made in view of such problems, and an object thereof is to enable a moving user to efficiently receive a desired product or service.

  In order to solve the above-described problem, a store search notification device according to the present invention is a communication unit that receives, from an information terminal used by a user, user information including user movement means, current location information of the information terminal, and a user destination. Based on the current position information included in the user information received by the communication unit and the user's moving means, the user's scheduled service provision time at a predetermined time between the present time and arrival at the user's destination Stored location information of a store that exists in the vicinity of the user's destination at the planned service time provided by the destination prediction unit, and a destination prediction unit that predicts the destination of the user according to the means of movement A search unit that searches from the database, and a notification unit that notifies the information terminal of the store searched by the search unit.

  According to the present invention, when receiving the current location information, moving means, and destination from various information terminals that can be used by a user such as a mobile information terminal such as a mobile phone or PDA or a personal computer installed in a station or airport lobby, Predict the user's destination at the predetermined product service provision time that arrives before the arrival of the ground, search for stores that provide the user's desired products or services around the predicted destination, and find the searched stores Notify the user. By receiving this notification, the user can easily know where in the future the store where he / she can stop and receive the desired goods or services while traveling by the transportation means he / she uses. it can.

  And if the user stops at the store indicated in the notification while moving to the destination, the user can be provided with the desired product or service. It is possible to receive a desired product or service.

  The communication unit further receives merchandise service designation information including information designating a user-desired product or service, and prepares to calculate a preparation time which is a time required for preparation of provision of the product or service designated by the product service designation information A time calculation unit may be further provided, and the search unit may exclude stores existing around the user's destination at the scheduled product service provision time that arrives before the preparation time elapses from the search results.

  In this way, when visiting the notified store, there is no need to wait for preparation for receiving provision of a desired product or service, and there will be no trouble in moving to the destination.

  The product service designation information may include image information for designating an image to be printed and the number of images to be printed. In this case, the preparation time calculation unit may calculate the preparation time required for image printing according to the number information.

  The communication unit receives store designation information for designating a store for which the user desires a product or service provided among the stores searched by the search unit from the information terminal, and reservation information including the user identification information and the product service designation information. It is good to transmit to the store designated by store designation information.

  If a store where the user actually wants to receive a product or the like is designated from the retrieved stores, reservation information is transmitted to the store. In this way, it is possible to prepare provision of goods and the like before the user arrives at the designated store, and it is not necessary to give the user a useless waiting time.

  As an example, the reservation information may further include image information received from the information terminal and number information for designating the number of images to be printed.

  As an example, the current position information of the information terminal includes at least one of GPS (Global Positioning System) position information, position information of an access point of the information terminal, or position information operated and input to the information terminal.

  The store search notification method according to the present invention includes, from the information terminal used by the user, the step of receiving the user information including the user's moving means, the current location information of the information terminal and the user's destination, and the received user information. Based on the current location information and the user's moving means, the user's moving destination is predicted according to the user's moving means at the scheduled service provision time, which is a predetermined time between the present time and the arrival of the user's destination. Searching for stores existing around the user's destination at the predicted product service provision scheduled time from a database storing the location information of the store, notifying the searched store to the information terminal, including.

  The store search notification program according to the present invention includes, from the information terminal used by the user, the step of receiving user information including the user's moving means, the current location information of the information terminal, and the user's destination, and the received user information. Based on the current location information and the user's moving means, the user's moving destination is predicted according to the user's moving means at the scheduled service provision time, which is a predetermined time between the present time and the arrival of the user's destination. Searching for stores existing around the user's destination at the predicted product service provision scheduled time from a database storing the location information of the store, notifying the searched store to the information terminal, Is executed on the computer.

  The product service providing system according to the present invention includes a store terminal installed in a store that provides products or services to a user, and an information terminal used by the user. A communication unit that receives user information including the ground and product / service designation information including information specifying the user's desired product or service, current position information included in the user information received by the communication unit, and user movement means A destination prediction unit that predicts the destination of the user according to the user's moving means at the scheduled time for product service provision, which is a predetermined time from the present to the user's destination, and a destination prediction unit A search unit for searching for stores that exist around the user's destination at the predicted scheduled service time of goods service from a database that stores the location information of the stores, and a search unit A notification unit for notifying the information terminal of the searched store, and the communication unit receives from the information terminal store specifying information for specifying a store receiving the user's desired product or service from the stores searched by the searching unit. And the reservation information including the user identification information and the merchandise service designation information is transmitted to the store terminal of the store designated by the store designation information.

  If this system is used, the user can make a reservation for the provision of a desired product or the like to a store where the user can drop in while traveling. The user can receive a desired product or the like without spending unnecessary waiting time.

  According to the present invention, when receiving the current location information, moving means, and destination from various information terminals that can be used by a user such as a mobile information terminal such as a mobile phone or PDA or a personal computer installed in a station or airport lobby, Predict the user's destination at the predetermined product service provision time that arrives before the arrival of the ground, search for stores that provide the user's desired products or services around the predicted destination, and find the searched stores Notify the user. By receiving this notification, the user can easily know where in the future the store where he / she can stop and receive the desired goods or services while traveling by the transportation means he / she uses. it can.

  And if the user stops at the store indicated in the notification while moving to the destination, the user can be provided with the desired product or service. It is possible to receive a desired product or service.

  Hereinafter, preferred embodiments of the present invention will be described with reference to the accompanying drawings.

<First Embodiment>
FIG. 1 is a diagram showing a configuration of a store search notification system according to a preferred embodiment of the present invention. The store search notification system includes a processing terminal 1, a user terminal 2 configured by a portable information terminal such as a mobile phone or a PDA that communicates with a network 4 configured by a mobile communication network or the like, and a user terminal 2 A plurality of store terminals 3a, 3b, 3c that receive the sent product designation information, identify the desired product by the received product designation information, and notify the store clerk of the identified product via a display screen, voice, or the like .. (represented collectively by the store terminal 3)

  The processing server 1 includes a processing unit 10, a destination point prediction unit 11, a store data search unit 12, a store database 13, and a communication unit 14. The destination point prediction unit 11 and the store data search unit 12 are computer programs stored in the processing server 1 and instruct the processing unit 10, which is an arithmetic device of the processing server 1, to execute a reservation process described later. The communication unit 14 is a communication interface that transmits and receives various data to and from the user terminal 2 or the store terminal 3 via the network 4.

  The user terminal 2 may be a GPS (Global Positioning System), current position information obtained from the nearest mobile communication network base station or access point with which the user terminal 2 communicates, or a user may perform key operations or button operations. It has a function of transmitting the current position information arbitrarily input to the outside.

  When the user starts moving, or when the user wants to receive a product desired by the user at the moving stop during the movement, the user terminal 2 selects the destination desired by the user and the current user moving means, Input of product designation information for designating a desired product is received by operating an input means such as a button or a touch panel.

  The user terminal 2 associates user identification information such as a telephone number unique to the user terminal 2, current position information, user information input by the user and destination information, and product designation information via the network 4. To the processing server 1.

  The product designation information is information for specifying a product desired by the user at the store terminal 3 at the stop-off destination. The product that the user wants to receive at the moving stop is typically a tangible object such as a photographic print, but the service that the user transmits from the user terminal 2 and designates the image specified on the print medium. It may be.

  When the destination designation unit 11 of the processing server 1 receives the product designation information and the user information from the user terminal 2, there is a period from the present position to the destination arrival from the current position information, the moving means, and the destination. A potential stop point is predicted, which is a point at which the user can move and stop at a predetermined product provision time (for example, a predetermined time point such as 30 minutes, 1 hour, 1 hour and a half after the current time). There may be one or more product provision scheduled times depending on the type of moving means designated by the user.

  When there is a single moving means input by the user, the movement destination point prediction unit 11 sets the time from the current time to the scheduled product provision time from the current position to the moving speed of the moving means along the moving means. The position when moving by the multiplied distance (movement distance) is predicted as a stoppable point.

  The destination point prediction unit 11 predicts a stoppable point for each moving means when the moving means is switched halfway before reaching the destination.

  For example, a taxi on a general road from your home, which is the departure point, to a station A, a railway line from the station A to the station B, and a route bus from the station B to the friend's house at the final destination Is input by the user.

  In this case, if the current position information is between the home and the station A, the movement destination point prediction unit 11 may, for example, from the current time along the general road from the current time to the planned product provision time as a stopover point between them. A position that is separated by the taxi travel distance is predicted as a possible stopover point during taxi movement.

  In addition, if the current position information is between station A and station B, the destination point prediction unit 11 may, for example, stop from station A along the route from the current time to the planned product provision time. A station that arrives after a position separated by the distance traveled by the train is predicted as a stoppable point. In addition, in order to predict as many stoppable points as possible, it is preferable that each train without connection be an individual moving means. Alternatively, in order to effectively use the waiting time that is inevitably caused by the connection, the connection station may be a candidate for a stopable point.

  In addition, if the current position information is from the station B to the friend's house, the movement destination point prediction unit 11 may be a stopable point between them, for example, at a position away from the station B by the movement distance along the bus route. Predict the nearest stop as a stopover point. Thus, when there are a plurality of moving means, the destination point prediction unit 11 predicts a stoppable point corresponding to the current position of the moving means by each moving means. In this way, even if the moving means changes with the passage of time, it is possible to know the locations where each moving means and the current location can be stopped, and it is necessary to designate the moving means each time the moving means is changed. Absent.

  The store data search unit 12 of the processing server 1 stores the position information of the store terminal 3 on the store terminal 3 that is predicted by the destination point prediction unit 11 and that exists in the vicinity of the stop-off point at the planned product provision time. Search from the store database (DB) 13. It is assumed that there is at least one store terminal 3 searched for.

  The processing server 1 transmits the store terminal 3 searched by the store data search unit 12 to the user terminal 2.

  The user terminal 2 causes the store terminal 3 transmitted from the processing server 1 to designate one store terminal 3 for which the user desires to provide a product by an operation means such as a numeric keypad. The user terminal 2 notifies the designated store terminal 3 to the processing server 1.

  The processing server 1 transfers the product designation information to the notified store terminal 3.

  The store terminal 3 determines whether or not the product specified by the product designation information transferred from the processing server 1 can be provided at the product provision scheduled time, and the time required for the stock status of the product and preparation for providing the product. Judgment based on various parameters such as

  If it is determined that the store terminal 3 can be provided, the store terminal 3 notifies the user terminal 2 via the processing server 1 or directly that the product designated by the user can be provided. In response to this notification, the user terminal 2 transmits reservation information for requesting provision of the product specified by the product designation information at the product provision scheduled time via the processing server 1 or directly to the store terminal 3. The store terminal 3 receives the reservation information and informs the store staff of the content of the reservation information by display or voice. According to the contents of the reservation information, the staff makes preparations so that a user-specified product can be provided at the planned product provision time. Alternatively, if the store terminal 3 itself provides a product, the store terminal 3 performs an operation necessary for providing the specified product according to the contents of the received reservation information.

  The user arrives at the store where the desired store terminal 3 is installed near the product provision scheduled time, and can immediately receive the desired product.

  If the store terminal 3 determines that the store terminal 3 desired by the user cannot provide the designated product at the scheduled product provision time, the store terminal 3 notifies the processing server 1 to that effect. In this case, the processing server 1 notifies that the store terminal 3 specified by the user cannot provide the specified product at the scheduled product provision time, and stores other store terminals 3 that wish to provide the product. The user terminal 2 is notified so as to designate “3”.

  Thereafter, whenever user information is sent again from the user terminal 2, the processing server 1 performs the above-described processing. If this is repeated, the user will be able to receive provision of a desired product at a store where any one of the store terminals 3 is installed while moving to the destination.

  FIG. 2 is a flowchart showing a flow of reservation processing executed by the processing server 1. Each step of this process can also be performed by the processing unit 10 interpreting a computer program describing an execution command for each step.

  In S <b> 1, the processing server 1 receives product designation information and user information from the user terminal 2.

  In S2, the processing server 1 calculates the approximate moving speed of the designated moving means based on the user information. The moving speed is calculated by calculating the moving distance in a certain time zone from the current position information and dividing the moving distance by the length of the time zone. Note that the movement speed detected by the movement means itself may be transmitted via the user terminal 2.

  In S3, the processing server 1 calculates the movement distance to the planned product provision time based on the travel speed calculated in S2 and the length of time from the current time to the planned product provision time by the designated moving means.

  In S4, the processing server 1 predicts a point that has been moved from the current position by the moving distance calculated in S3 by the designated moving means as a stoppable point. The specific prediction is executed by the processing unit 10 of the processing server 1 in accordance with a command from the destination point prediction unit 11.

  In S <b> 5, the processing server 1 searches the store database (DB) 13 storing the location information of the store terminal 3 for the store terminal 3 existing in the vicinity of the stop-by point that is predicted in S <b> 4. The processing server 1 notifies the user terminal 2 of the searched store terminal 3, and causes the user to specify an arbitrary store terminal 3 for which the user desires to provide a product. The processing server 1 transmits the product designation information to the designated store terminal 3 and receives from the store terminal 3 the result of the determination as to whether or not the designated product can be provided at the planned product provision time. Of course, the processing server 1 itself may make this determination. If the store terminal 3 notifies that the specified product can be provided, the process proceeds to S7, and notifies that the specified product cannot be provided or does not specify any of the store terminals 3 for which the user terminal 2 has been searched. If notified, the process proceeds to S6. A specific search for the store terminal 3 is executed by the processing unit 10 of the processing server 1 in accordance with an instruction from the store data search unit 12.

  In S6, the processing server 1 continues to receive user information from the user terminal 2, and repeats the processes of S2 to 5 based on the received user information.

  In S <b> 7, the processing server 1 transmits reservation information to the designated store terminal 3 in response to a request from the user terminal 2. The store terminal 3 receives the reservation information and informs the store staff of the content of the reservation information by display or voice. According to the contents of the reservation information, the staff makes preparations so that a user-specified product can be provided at the planned product provision time.

  In S8, the user arrives at the store where the designated store terminal 3 is installed near the product provision scheduled time, shows his / her user identification information, and receives the product designated by himself / herself.

  The user can know the store that receives the desired product while moving to the destination, and can receive the product at the designated desired store. The user does not need to move only to receive the product, and does not need to check or think about a store that can receive the product during the future movement, which is very efficient.

Second Embodiment
FIG. 3 shows the flow of reservation processing when the store where the store terminal 3 is installed is a print store.

  In S <b> 11, the processing server 1 receives image data to be printed as product designation information together with user information from the user terminal 2. The product designation information may include various types of information related to print conditions such as the number of printed images, the size of the image to be printed, and a template to be combined.

  In S12, the processing server 1 calculates a print time, which is a time required for printing an image, based on the product designation information. The print time is, for example, a value obtained by multiplying the print time per sheet at each store by the number of prints.

  In S13, the processing server 1 calculates the approximate moving speed of the designated moving means based on the user information.

  In S14, the processing server 1 calculates the travel distance to the scheduled product provision time based on the travel speed calculated in S13 and the length of time from the current time to the planned product provision time by the designated moving means.

  In S15, the processing server 1 predicts a point that has been moved from the current position by the movement distance calculated in S14 by the designated moving means as a stoppable point.

  In S <b> 16, the processing server 1 searches the store database (DB) 13 storing the location information of the store terminal 3 for the store terminal 3 existing in the vicinity of the predicted stop-by point. The processing server 1 excludes the store terminal 3 in the vicinity of the stopable point that can be reached from the searched store terminal 3 until the print time has elapsed from the current time, and notifies the user terminal 2 of the remaining store terminal 3. . The processing server 1 causes the user terminal 2 to designate the store terminal 3 of the store where the print is to be received. The processing server 1 transmits the product designation information to the designated store terminal 3 and receives from the store terminal 3 the result of the determination as to whether or not the designated product can be provided at the planned product provision time. Processing server 1 itself may judge. If the store terminal 3 notifies that the specified product can be provided, the process proceeds to S18, and the store terminal 3 notifies that the specified product cannot be provided or which of the store terminals 3 the user terminal 2 has been searched for. If it is notified that neither is specified, the process proceeds to S17.

  In S17, the processing server 1 continues to receive user information from the user terminal 2, and repeats the processes of S13 to 16 based on the received user information.

  In S <b> 18, the processing server 1 transfers print information including an image to be printed, the number of prints, a print size, and the like to the designated store terminal 3 in response to a request from the user terminal 2. The store terminal 3 receives the print information, and sends a print command for printing a specified number of images specified by the user to a store print terminal (not shown) according to the print information.

  In S <b> 19, the storefront print terminal prints an image designated by the user in response to a print command from the store terminal 3. This printing will be completed at the latest by the scheduled product provision time. The store terminal 3 itself may be a storefront print terminal.

  In S <b> 20, the user arrives at the store where the desired store terminal 3 is installed near the product provision scheduled time, shows his / her user identification information, and receives a print of an image designated by the user.

  In this way, even when the user wants a desired image print during movement, the user can use the user terminal 2 to place an order to receive the print at a place where the user can stop while moving to the destination.

The figure which shows schematic structure of the shop search notification system which concerns on 1st Embodiment. The flowchart which shows the flow of operation | movement of the shop search notification system which concerns on 1st Embodiment. The flowchart which shows the flow of operation | movement of the shop search notification system which concerns on 2nd Embodiment.

Explanation of symbols

1: processing server, 2: user terminal, 3: store terminal

Claims (9)

A communication unit that receives user information including information on the user's moving means, current location information of the information terminal, and the user's destination from an information terminal used by the user;
Based on the current position information included in the user information received by the communication unit and the moving means of the user, the product service provision scheduled time that is a predetermined time from the present to the arrival of the user's destination A destination prediction unit that predicts the destination of the user according to the user's means of movement;
A search unit that searches a store that stores the location information of the store for stores that exist around the user's destination at the scheduled product service provision time predicted by the destination prediction unit;
A notification unit for notifying the information terminal of the store searched by the search unit;
A store search notification device comprising: The communication unit further receives product / service designation information including information for designating the user's desired product or service,
A preparation time calculation unit that calculates a preparation time that is a time required for preparation for provision of the product or service specified by the product service specification information;
The store search notification device according to claim 1, wherein the search unit excludes stores existing in the vicinity of the user's destination at the scheduled product service provision time that arrives before the lapse of the preparation time from the search result. The product service designation information includes an image to be printed and the number information for designating the number of prints of the image,
The store search notification device according to claim 2, wherein the preparation time calculation unit calculates a preparation time required for printing the image according to the number information.   The communication unit specifies merchandise service designation information including information designating the user-desired product or service, and a store that receives the user-desired product or service from stores searched by the search unit from the information terminal. The store search according to any one of claims 1 to 3, wherein the store search information is received, and reservation information including the identification information of the user and the product service specification information is transmitted to the store specified by the store specification information. Notification device.   The store search notification device according to claim 4, wherein the reservation information further includes an image to be printed received from the information terminal and number information specifying the number of prints of the image.   The current position information of the information terminal includes at least one of GPS (Global Positioning System) position information, position information of an access point of the information terminal, or position information input to the information terminal. The store search notifying device according to any one of 5. Receiving from the information terminal used by the user user information including the user's moving means, the current location information of the information terminal and the destination of the user;
Based on the current position information included in the received user information and the moving means of the user, the moving means of the user at a product service provision scheduled time that is a predetermined time from the present to the arrival of the destination of the user Predicting the destination of the user according to
Searching for a store existing around the user's destination at the predicted product service provision scheduled time from a database storing location information of the store;
Notifying the information terminal of the searched store;
Store search notification method including Receiving from the information terminal used by the user user information including the user's moving means, the current location information of the information terminal and the destination of the user;
Based on the current position information included in the received user information and the moving means of the user, the moving means of the user at a product service provision scheduled time that is a predetermined time from the present to the arrival of the destination of the user Predicting the destination of the user according to
Searching for a store existing around the user's destination at the predicted product service provision scheduled time from a database storing location information of the store;
Notifying the information terminal of the searched store;
Store search notification program that causes a computer to execute. A store terminal installed in a store that provides goods or services to the user;
Product service designation information including information specifying the user's desired product or service from the information terminal used by the user, the user's moving means, the current location information of the information terminal, and the user information including the destination of the user A communication unit that receives and
Based on the current position information included in the user information received by the communication unit and the moving means of the user, the product service provision scheduled time that is a predetermined time from the present to the arrival of the user's destination A destination prediction unit that predicts the destination of the user according to the user's means of movement;
A search unit that searches a store that stores the location information of the store for stores that exist around the user's destination at the scheduled product service provision time predicted by the destination prediction unit;
A notification unit for notifying the information terminal of the store searched by the search unit;
With
The communication unit receives store designation information for designating a store that is provided with the user-desired product or service among the stores searched by the search unit from the information terminal, and the user identification information and the product service designation A product service reservation system for transmitting reservation information including information to a store terminal of a store specified by the store specifying information.

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