JP2007226757A - Particular item introduction device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an introduction and transaction device of items by which B to B transaction and B to C transaction concerning items performed among a plurality of item selling companies, a plurality of item providers and consumers are consolidated on a network. <P>SOLUTION: In the item introduction and transaction device including terminals (1) of the plurality of item selling companies, terminals (2) of the item providers, terminals (3, 4) of general consumers and an information management device (5) which provides electronic transaction spaces of the items to the item selling companies, the item providers and the consumers via predetermined networks (6, 7), the information management device (5) is provided with a function for intermediating the B to B transaction between the item selling companies and the item providers and a function for intermediating the B to C transactions between the item selling companies and the consumers through the electronic transaction spaces. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a product transaction system using a network, and in particular, performs BtoB transactions and BtoC transactions performed between a plurality of product sales companies, a plurality of product providers, and consumers collectively on the network. It relates to the commodity trading system.

  With the recent spread of the Internet, Web sites mainly used for merchandise transactions (sales, reservations, etc.) have also started to spread.

  Using these product sales sites, consumers can view the products planned for each product sales company as a pamphlet, and purchase / reserve such products without going directly to the sales counter. Can also be done from home via the Internet.

  However, since these product sales sites are usually operated or provided by each product sales company, for example, consumers who want to purchase products after comparing the products provided by multiple product sales companies There was no choice but to search and go to multiple product sales sites each time (surfing the Internet) or go to a sales counter etc. as usual and obtain brochures of multiple companies and compare them.

  Thus, it can be said that conventional merchandise sales sites are still inconvenient for consumers who want to compare products of multiple companies.

  On the other hand, there are merchandise providers that sell merchandise (materials) to merchandise sales companies. From these product providers, inventory information is separately notified to some specific product sales companies, and the product sales company purchases or reserves the material based on the inventory information obtained from these product providers. To plan and create product sales.

  However, in the distribution of such product materials, the merchandise provider is limited to a few specific destinations, so the merchandise provider may have inventory without the buyer. Not uncommon. Therefore, there has been a demand for a new merchandise distribution method that enables merchandise transactions with more merchandise sales companies. Moreover, in order for merchandise sales companies to plan products that are rich in variations, it is an issue to acquire inventory information of merchandise materials from more merchandise providers.

  The present invention has been made paying attention to the above-mentioned problems, and the purpose of the present invention is to allow consumers to easily browse products of a plurality of product sales companies without being bound by the framework of each sales company. By enabling it, the present invention is to provide a product introduction and transaction device that promotes product sales.

  Another object of the present invention is to sell merchandise materials of merchandise providers by making it possible to appropriately disclose merchandise material (inventory) information of a plurality of merchandise providers to a plurality of merchandise sales companies via a network. The company is in the process of providing a product introduction and transaction device that promotes and enhances the amount of product materials provided to product sales companies.

  Still another object of the present invention is to provide a product introduction and transaction apparatus that realizes a BtoBtoC transaction of a product on a network among a product provider, a product sales company, and a consumer.

  Still other objects and operational effects of the present invention will be easily understood by those skilled in the art by referring to the following description.

  In order to solve the above-described problems, the product introduction and transaction apparatus according to the present invention has a function of creating product information through a predetermined operation of an operator based on product material information input through a keyboard, a communication line, or the like. A plurality of product provider computer terminals, a plurality of product provider computer terminals to which product material information is input, a consumer computer terminal, and the computer terminals via a predetermined network And an information management device that provides an electronic commerce space for the product to a product sales company, a product provider, and a consumer through data communication. The information management device is collected from a plurality of product providers through a computer terminal. Product material information to be disclosed to multiple product providers as appropriate, and product material sales companies and product providers based on the disclosed information BtoB transaction intermediary function for realizing transactions with and from the network, and product material information collected from multiple product sales companies via computer terminals is collected from multiple product sales companies The product information is disclosed to the consumer as appropriate, and a BtoC transaction mediation function for realizing a transaction between the product sales company and the consumer based on the disclosed information on the network is provided.

  Here, there is a "product sales company", but the main handling item is a company that sells travel products.

  In addition, as a “product provider”, the main items handled are companies that hold travel product inventory.

As for “product information”, the main handling items are information on travel products.

  “Consumer-side computer terminals” include personal computers, mobile terminals, consumer game machines, television receivers (including cable TV, satellite digital broadcasting, etc.), car navigation systems, Various terminals such as a convenience store terminal (kiosk terminal), a mobile phone, a projection device, a home phone for network connection, a network home appliance (for example, a home appliance such as a refrigerator added with a network connection function) can be applied. .

  There is an “electronic commerce space”, which can be provided as a Web site on the Internet, for example.

  There are “appropriate disclosure”, but various disclosure modes are envisaged. In one example, the collected information is obtained by all merchandise sales companies or consumers who use the electronic commerce space (accessed to the information management apparatus via the network), or specific merchandise sales companies or specific consumers (members, etc.). It can be browsed arbitrarily.

  In another example, information that is appropriately extracted from the collected information (random drawing, extraction based on a predetermined condition, etc.) is attached to an e-mail and registered in advance via the electronic commerce space on the information management device side Automatically transmitted to consumers (may be customers, members, etc.) or merchandise sales companies. In addition, various public aspects will be envisaged by those skilled in the art.

  Examples of the “transaction” include various types of transactions such as purchase, sale, reservation, cancellation, settlement, etc. related to product materials or products between a product sales company, a product provider, and a consumer.

  According to the present invention, BtoB transactions between a plurality of product providers and a plurality of product sales companies, and BtoC transactions between a plurality of product sales companies and consumers, that is, BtoBtoC transactions are performed on the network. It is realized with.

  According to the present invention, the merchandise provider can simultaneously disclose his / her merchandise material information to a plurality of merchandise sales companies via the network. Promotion is planned.

  Moreover, according to the present invention, the merchandise sales company can simultaneously know the merchandise material information (inventory information) of a plurality of merchandise providers via the network, and the provision amount of the merchandise material can be enhanced. It is also possible to plan a wide variety of products based on these abundant product materials. At the same time, since the product information can be disclosed to many consumers via the network, product sales can be promoted.

  In addition, according to the present invention, general consumers can view the products of a plurality of product sales companies that are made public via the network almost simultaneously. As a result, it is possible to purchase a desired product after comparing the products of a plurality of companies. Therefore, an increase in the number of users is expected as compared with a conventional product sales site.

  In the product transaction system of the present invention, preferably, the BtoC transaction function of the information processing apparatus appropriately discloses product material information collected from a plurality of product providers via a computer terminal to the consumer side, A BtoC transaction mediation function for realizing a transaction between the product provider and the consumer based on the public information on the network is further included.

  According to such an aspect, the consumer can make a reservation and purchase the desired product material directly on the network without going through a product sales company. It is also possible to make arrangements by yourself.

  The product transaction system of the present invention preferably further includes a computer terminal of a product sales agent that sells products of a product sales company through dialogue with customers, and a plurality of products via the computer terminal. Product information collected from sales companies is disclosed as appropriate to product sales agents, and BtoB transaction brokerage for realizing transactions between product sales companies and product sales agents based on the public information on the network Functions are further included.

  According to such an aspect, even in a merchandise sales agency that sells merchandise through dialogue with customers, merchandise transactions with merchandise sales companies can be performed via the network.

  In the commodity transaction system of the present invention, preferably, the information processing apparatus further has a CtoC transaction intermediary function for realizing a transaction transaction between consumers of the commodity held by the consumer on the network.

  Here, “buying and selling transaction” is included, but it is possible to include, for example, an auction transaction between consumers.

  According to such an aspect, it becomes possible to perform CtoC transaction in addition to BtoBtoC transaction using the system of the present invention.

  In the merchandise transaction system of the present invention, preferably, the electronic commerce space is provided as a merchandise transaction website on the Internet, and another specific site on the internet includes a hyper including the URL of the merchandise transaction website. Link information is prepared.

  Here, there is a “product introduction and transaction Web site”, but this is not a description for limiting the Web site to a dedicated site that handles only product introduction and transactions.

  There are "other specific sites on the Internet", but this is not limited to the site type or scale of information sites provided by major companies, personal homepages, etc. it can.

  “Hyperlink information” includes predetermined icon information and character information in addition to URL information.

  According to such an aspect, a consumer who operates a terminal such as a personal computer can immediately link to the product transaction website according to the present invention from another specific site and participate in the product transaction. . Thereby, the increase of the user of this invention system is also anticipated.

  In the commodity transaction system of the present invention, it is preferable to use a dedicated line and / or IP / VPN for data communication between the information management apparatus and the computer terminal of the commodity sales company.

  According to such an aspect, not only secure data communication but also a voice call can be transmitted through the same line, so that the total communication cost can be reduced.

  In the present invention, the computer terminal of each merchandise sales company is preferably a business backbone system terminal installed with business software of a common standard including a program for creating product information.

  Note that “computer terminal of each merchandise sales company” is mentioned, but in this case, it is not always necessary to have a computer terminal in which the software is installed in the computer terminals of all merchandise sales companies. For example, when the “electronic commerce space” is provided as a Web site, it is possible to use the site by using an existing personal computer as it is.

  According to such an aspect, the merchandise sales company can add a merchandise information creation function corresponding to the system of the present invention by installing dedicated software. That is, it is possible to publish the data as it is on the website without performing a data communication format conversion process between the terminal of the merchandise sales company and the information management device. In addition, in response to the released product information, for example, application content information written on the Web site by the consumer or the like can be directly taken into the terminal of the product sales company.

  In addition to this, various functions corresponding to the system of the present invention can be added to the computer terminal of the merchandise sales company based on the business software program configuration.

  For example, the functions realized by the business software include a connection communication function with a CRS (Computerized Reservation System) for the travel business, and airline reservation / purchase is performed by the CRS connection communication. It can also be performed via a function.

  According to such an aspect, for travel, it is possible to perform air ticket arrangements at the time of creating product information in a lump via the terminal.

  In addition, for example, the functions realized by the business software include a farm banking function, and settlement related to product transactions occurring between product information providers, product agents, and consumers is connected to the network. It can be made via electronic payments between bank accounts.

According to such an aspect, the merchandise sales company can use services such as transfer and deposit / withdrawal confirmation via the computer terminal without going to a bank branch or the like.
That is, it is possible to perform settlement processing related to merchandise transactions collectively via the terminal.

  Further, for example, the functions realized by the business software include a CTI function capable of immediately displaying customer data based on a caller ID notification function on a display or the like in response to an incoming call from a consumer. It can also be done.

  Here, “immediately display on a display or the like” can be realized by, for example, registering telephone number information for each customer in a customer database or the like in advance.

  According to such an aspect, for example, when an operator is stationed in a computer terminal and a question or the like from a consumer related to a commodity transaction is received verbally by telephone, the operator uses the CTI function to The customer information can be known in advance.

  In this way, by adding various functions to the computer terminal via the software of the common standard, the merchandise sales company can collectively perform various processes related to the merchandise transaction via the computer terminal. It becomes possible. As a result, personnel costs associated with merchandise transactions can be significantly reduced.

  Next, the product introduction and transaction apparatus of the present invention can realize various services via the information management apparatus.

  In a preferred example, the information management device according to the present invention is designated by a person who wishes to purchase a product through a computer terminal on the consumer side from among product information collected through a computer terminal of a product sales company. A function of searching for product information based on a keyword for each predetermined item, whereby the searched product information is displayed in a list via a computer terminal on the consumer side.

  Here, “keyword for each predetermined item” is used, and “item” includes, for example, various conditions such as a desired budget. In addition, as the “keyword”, for example, “30,000 yen (budget)” or the like can be cited corresponding to the above item.

  There is “list display”, but the product information displayed at this time includes, for example, price information. It should be noted that although there is a “list”, it is needless to say that not all searched information need be displayed on the same screen at one time.

  According to such an aspect, a product purchase applicant (consumer) can automatically narrow down product information suitable for his / her preference and convenience from among a large number of collected product information, Moreover, it becomes possible to easily compare the narrowed down information via a display or the like.

  In another preferable example, the information management apparatus according to the present invention is configured so that the quotation request information for each purchase applicant including the desired conditions obtained via the consumer computer terminal is sent to the merchandise sales company via the network. A BtoC auction function for publishing product information including an estimate for each product sales company obtained from a computer terminal of the product sales company in response to the public information to a corresponding purchase applicant, Thereby, the reverse auction product transaction between the product sales company and the consumer is performed via the network.

  Here, although “publish”, there are various types of disclosure methods. In one example, all the product sales companies that accessed the information management device via the network can freely view the quotation request information acquired by the information management device, while the product information including the quotation from the product sales company is When obtained, the product information is attached to an e-mail and transmitted to the corresponding purchase requester (quotation requester). In addition, various public aspects will be envisaged by those skilled in the art.

  According to such an aspect, a product purchase applicant (consumer) can simultaneously request a plurality of product sales companies through the network regarding the creation of a product inventory commensurate with his / her wishes and financial situation. Further, the request for quotation information obtained in this way can be reflected as needs on the consumer side, for example, in normal product creation of a product sales company.

  In still another preferred example, the information management device is a consumer via a network regarding specific product information or product material information including auction start price information obtained through a computer terminal of a product sales company or product provider. And auction function for determining a buyer of the specific product or product material information based on the desired purchase price information obtained from the consumer's computer terminal in response to the public information.

  According to such an aspect, the merchandise sales company or the merchandise provider side can also sell their own merchandise or merchandise material at a higher price.

  In yet another preferred example, the information management device is configured to accept a product transaction cancellation from a product purchaser (reservant) via a consumer's computer terminal, and when a transaction cancellation is accepted, It further has a function of recruiting information regarding the product to be purchased and applicants who want to reserve / purchase the product by sending it to a plurality of pre-registered destinations attached to an e-mail.

  Here, “send to a plurality of destinations registered in advance” is described, but the destination may include, for example, a mobile phone address. In this way, the registered customer can know the cancellation information more quickly.

  Note that “transmission” can be limited to only destinations appropriately extracted from a plurality of registered destinations. For example, let each registrant register the conditions of the desired product in advance, and if a cancellation occurs, send the information only to those who meet that desired condition. Also good.

  According to such an aspect, not only can the cancellation related to the reservation / purchase of the product be accepted via the network, but when such cancellation occurs, the person who wants to reserve / purchase the corresponding product immediately. Can be recruited. As a result, it is possible to significantly reduce the deficit on the seller side such as a merchandise sales company or merchandise provider based on cancellation that has conventionally occurred. Further, since the consumer can know the cancellation by e-mail, the trouble of repeatedly connecting to the information management device and confirming the cancellation information is eliminated.

  In still another preferred example, the information management device sends product information satisfying a predetermined condition among the product information collected via the computer terminal of the product sales company to the product information and the information management device in advance. It further has a specific target information transmission function for transmitting by e-mail toward a specific customer extracted based on the registered customer information.

  Here, “predetermined condition” is mentioned, but as the condition, for example, “a product requested by a merchandise sales company”, “a product that has not been purchased by a buyer for a certain period of time” or the like can be cited. .

  The “customer information” mentioned here may include, for example, age, sex, products desired by the customer, etc. in addition to an email address.

  According to such an aspect, for example, based on customer information such as age, gender, address, desired product, etc., product information from a product sales company can be transmitted to an accurate target.

BEST MODE FOR CARRYING OUT THE INVENTION

  DESCRIPTION OF EMBODIMENTS Hereinafter, a preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings. FIG. 1 shows the overall configuration of a merchandise introduction and transaction apparatus according to the present invention. As shown in the figure, the product introduction and transaction apparatus includes a computer terminal 1 installed at each product sales company, a computer terminal 2 installed at each product provider, and general consumption. A computer terminal 3 on the consumer side, a computer terminal 4 on the merchandise sales agency, and a web site as an electronic commerce space for merchandise sales companies, merchandise providers, general consumers, and merchandise sales agencies via the computer terminals. An information management device 5 that provides a site (hereinafter referred to as a commodity transaction site), and a dedicated communication line (in this example, IP / VPN is used) 6 interposed between the information management device 5 and the computer terminal 1 6 And a public communication network 7 such as the Internet interposed between the information management device 5 and the computer terminal 3 on the consumer side.

  In FIG. 1, reference numeral 7 denotes a CRS (air ticket reservation system) communication network connecting AXESS, INFINI, WORLDSPAN, APPLO, and the like, and reference numeral 9 denotes an interbank network connecting a plurality of banks. Reference numeral 6 denotes IP / VPN (Internet Protocol / Virtual Private Network), and the information management apparatus 5 and each of the computer terminals 1, 2, and 4 are connected by the IP / VPN. It shall be.

  In this example, the computer terminal 1 of each merchandise sales company is a business core system terminal in which business software of common planning including a program for creating product information is installed. The function realized by the business software includes a product information creation function, and information created by each product sales company through the function is collected by the information management device 5 and is generally consumed through the product transaction site. Open to consumers and merchandise distributors. As a result, each product is reserved / purchased. In addition, the business software includes a farm banking function and a CTI function. These functions will be described later.

  As a merchandise provider, “Ryokan” “Hotel” “Sightseeing facility” is shown in the figure. Product information (vacancy information, tourist facility information) as product material information is input to the computer terminal 2 of each product provider. The product information input here is disclosed to product sales companies, product sales agents, general consumers, etc. through the information management device 5 (product introduction and transaction site), whereby each product sales company is reserved and purchased. The Rukoto.

  As shown in the figure, the general consumer computer terminal 3 is of various types of terminals that can be connected to the Internet, specifically, “home PC”, “convenience store (kiosk) terminal”, “mobile” "Phone", "Mobile terminal", "TV", "Car navigation", "Home game console" are applicable. In addition, Internet-connected home phones, Internet home appliances, and the like can also be applied. That is, in this embodiment, the consumer accesses the information management device 5 (product introduction and transaction site), browses product information, reserves / purchases, and consumers through these various terminals. It is possible to trade products between.

  In this example, the merchandise sales agent (hereinafter referred to as “sales agent”) searches, reserves, purchases, etc. the merchandise of the merchandise sales company collected by the information management device 5 on behalf of the customer. In this example, the software of the above-mentioned common project is also installed in the computer terminal 4 of the sales agent, and as a result, for the travel agent, for example, processed goods such as arranged travel Can be created.

In this example, the information management device 5 is configured as a Web server, and as described above, the product sales company, the product provider, the general consumer, and the product sales agent via the IP / VPN 6 or the public communication network 7. A product introduction and transaction site is provided to BtoB via the product introduction and transaction site.
Mediates transactions, BtoC transactions, and CtoC transactions.

  In this example, as a BtoB transaction, a transaction related to a product material between a product provider or airline (CRS) and a travel company or product sales agent, and between a travel company and a sales agent. Transactions related to products (at the time of agency sales) are included. BtoC transactions include transactions related to products between product sales companies and general consumers, and transactions related to product materials between product providers or airlines (CRS) and general consumers. ing.

  Details of the BtoB transaction mediation function of the information processing apparatus 5 (product introduction and transaction site) are shown in the flowcharts of FIGS. In this example, as a BtoB transaction, a transaction related to a product material between a product provider and a travel agency is shown as an example.

  FIG. 2 is a flowchart showing the contents of registration processing of product material information performed between the computer terminal 2 of the product provider and the information management device 5 in a BtoB transaction performed between the travel agency and the product provider. It is shown.

  As shown in FIG. 2, in the information management apparatus 5 (product introduction and transaction site), when there is an access from a product provider (computer terminal 2) via the public network 7 (step 201), First, a predetermined password input screen is transmitted to the merchandise provider side, and the user is prompted to input a password for each merchandise provider registered in the information management device 5 in advance.

  When a registration password (for example, a number of n) is input by the merchandise provider via the password input screen (step 202), the password is read on the information management device 5 side via the public line network 7, and is stored in advance. The password is checked against the password for each product provider stored in the database (see FIG. 5) of the information management device 5 (step 203 (authentication)). Although not shown in the figure, when the authentication (verification) is not normally performed, an error display or the like is displayed on the terminal 2 of the product provider, and the user is prompted to enter the password again. Has been.

  If the authentication process is normally performed, a product material registration screen is then presented to the terminal 2 of the product provider (step 204). On the screen, for example, input items of various information (location, number of days available, prescribed number of people, price per night, room number, etc.) of the product material (in this case, vacancy) are prepared.

  On the same screen, when a predetermined item is input on the side of the product provider (step 205), the vacancy information specified by the item is used as product material (stock) information together with the name of the product provider, etc. The data is stored in a predetermined memory area of the database of the information management device 5 (step 206 (update)). Next, a registration completion notification is sent from the information management device 5 to the product provider's terminal 2 via a predetermined screen (step 207). In response to this, in the computer terminal 2 of the merchandise provider, the data is updated based on the registration of the material inventory information in the information management device 5 (step 208), and the process is temporarily ended. As a result, the product material information (vacancy information) of the product provider is registered in the information management device 5. The registration information can be freely browsed through a merchandise sales company registered in advance on the merchandise introduction and transaction site.

  In the above description, when registering product material information, after connecting the product provider terminal 2 to the product introduction and transaction site (information management device 5), the product material information is stored in the product provider terminal 2. The product material information is entered in advance according to a predetermined form on the terminal 2 side (before connection) using dedicated software or the like, and the information is automatically managed after completion of the authentication process. It can also be transmitted toward the device 5.

  FIG. 3 is a flowchart showing the contents of product material information disclosure processing performed between the computer terminal 1 of the product sales company and the information management device 5 in the BtoB transaction performed between the product sales company and the product provider. It is shown by.

  As shown in the figure, in the information management device 5 (product introduction and transaction site), if there is an access from a product sales company (the computer terminal 1) via the IP / VPN 6 (step 301), Then, a predetermined password input screen is presented to the merchandise sales company, and prompts the user to input a password for each merchandise sales company registered in the information management device 5 in advance.

  When a registration password is input on the merchandise sales company side via the password input screen (step 302), the password is read on the information management device 5 side via the IP / VPN 6 and stored in advance in the information management device 5. The password of each merchandise sales company stored in the database (see FIG. 5) is checked (authentication process, step 303). Although not shown in the figure, when authentication (verification) is not normally performed, an error display or the like is displayed on the terminal 1 of the merchandise sales company, and the user is prompted to enter the password again. Has been.

  If the authentication process is normally performed, a product material information search screen is then presented to the terminal 1 of the product sales company (step 304). For example, an input field for a predetermined keyword is prepared on the screen. As the predetermined keyword, for example, a keyword related to a vacancy location desired by the merchandise sales company, the number of vacant days, a prescribed number of people, a night charge, a room number, or the name of a product provider (hotel name) Is mentioned. In other words, in this example, the vacancy search desired by the merchandise sales company is made possible from the merchandise material information previously stored in the database in step 206 shown in FIG. The product material information searched based on the keyword is displayed as a list on the computer terminal 1 of the product sales company as appropriate.

  On the same screen, when the material to be purchased is determined by the merchandise sales company from the list-displayed product material information (for example, by clicking the product material name column in the list display screen) (step 305), it is not shown. After the confirmation processing, the information management device 5 performs data processing (including database update) based on the fact that the corresponding product material is reserved by the product sales company. Specifically, in this example, reservations by other product sales companies for the product material information are prohibited (step 306).

  Next, a predetermined screen for notifying the completion of reservation acceptance is displayed on the computer terminal 1 of the merchandise sales company, and the merchandise sales company performs data update based on the reservation of the material inventory information ( Step 308).

  As described above, in the present embodiment, a plurality of merchandise sales companies can appropriately view and reserve merchandise materials of a plurality of facility providers registered in the information management apparatus 5 through a merchandise introduction and transaction site. .

  Next, as shown in step 309 in FIG. 3, the terminal 1 of the merchandise sales company uses the purchased (reserved) merchandise material information to perform merchandise information through various operations such as an operator. Is created (step 309). The product created here is transmitted to the information management apparatus 5 via the IP / VPN 6 and is temporarily stored in a predetermined memory area of the database (step 311).

  The business flow of FIG. 5 shows how product information is created using the computer terminal 1 of the product sales company.

  As shown in the flowchart, in creating the product information, the travel product, for example, the travel destination (direction) is specified (step 501), the date and time of the event (step 502), the optional specification such as use of the tourist facility (step) 503), transportation reservation / specification (step 504), accommodation facility reservation / specification (step 505), pricing (step 506), course group naming (step 507), and special features for consumers Processing such as input (step 508) is performed.

  When creating product information, an operation guidance screen based on a product information creation function that can be used by installing the common business software described above is displayed on the display of the terminal 1. .

  In the present embodiment, the created (planned) product information can be viewed as is by the consumer through the product introduction and transaction site. In addition, necessary information such as personal information input via the computer terminal 3 of the consumer (product purchaser) at the time of product reservation after browsing is displayed on this screen as it is via the information management device 5. It is input in the column (indicated by the name of the other party, TEL, etc.).

  In addition to the product information creation function, various functions corresponding to the system of the present invention are added to the computer terminal 1 of the product sales company by business software. These additional functions will be described in order below.

  The functions realized by the business software include a connection communication function with the CRS indicated by reference numeral 8 in FIG. 1, and reservation of an air ticket as a product material is performed through the CRS connection communication function. Has been. FIG. 6 is a diagram illustrating an example of a screen (window) displayed on the terminal 1 when the CRS connection communication function is used. An operator or the like on the merchandise sales company side can make a vacant seat inquiry / reservation or the like via this screen.

  In addition, the functions realized by the business software include a farm banking function, and the settlement transaction related to the product transaction that occurs between the product provider, the product sales agent, and the consumer is indicated by a symbol in FIG. 9 is performed through electronic settlement between banks connected to the inter-bank network indicated by 9. FIG. 7 is a diagram illustrating an example of a screen (window) displayed on the terminal 1 when using the farm banking function. In this example, the transfer data can be transmitted from the terminal 1 to the bank using farm banking. In addition, payment data and the like from the consumer relating to the product purchase of the product sales company is automatically stored in the terminal device 1 by the farm banking function.

  In addition, the functions realized by the business software include a CTI function that allows customer data based on the caller ID notification function to be immediately displayed on a display or the like in response to an incoming call from a consumer. . FIG. 8 is a diagram illustrating an example of customer information displayed on the display by the CTI function. As shown in the figure, in this example, the customer's personal information such as the customer's name, nationality, contact information (telephone number), and address is displayed in detail as the customer information. This information is previously stored in the database of the terminal 1 of the merchandise sales company.

  Details of the BtoC transaction mediation function of the information processing apparatus 5 (product introduction and transaction site) are shown in the flowchart of FIG. In this example, as a BtoC transaction, a transaction related to a product material between a product sales company and a general consumer is shown as an example.

  As shown in the figure, in the information management apparatus 5, when there is an access from the consumer (the computer terminal 3) (step 401), first, a predetermined password input screen data is sent to the merchandise sales company side. And prompts the user to enter a password for each merchandise sales company registered in the information management device 5 in advance. In addition, since the merchandise transaction site shown in this example introduces a membership system, consumers are required to enter a password in this way, so that everyone can use the site. In such a case, password authentication or the like may not be performed.

  When a registration password is input on the consumer side via the password input screen (step 402), the password is read on the information management apparatus 5 side via the public communication network 7 and stored in advance in the information management apparatus 5 It is checked against the password for each consumer (each member) stored in the database (see FIG. 5) (authentication process, step 403). Although not shown in the figure, when the authentication (verification) is not performed normally, an error is displayed on the terminal 3 on the consumer side, and the user is prompted to enter the password again. Has been.

  If the authentication process is normally performed, a product search screen is then presented to the terminal 3 on the consumer side (step 404). An input field for a predetermined keyword is prepared on the screen. Examples of the predetermined keyword here include phrases related to “Hokkaido (destination)”, “200,000 yen (budget)”, “5 nights and 6 days (days)”, (arbitrary word) ”, and the like. . That is, in this example, the consumer selects the product desired by the consumer via the information processing device 5 (product introduction and transaction site) based on the product information for each product sales company previously stored in the database in step 311. It is possible to search. In this example, the product information searched based on the keyword is appropriately displayed in a list on the computer terminal 3 on the consumer side.

  FIG. 9 is a diagram showing an example of a product list display screen displayed on the computer terminal 3 on the consumer side at this time. As shown in the figure, the retrieved product information displays a list of details (in this example, product name, price, special remarks, etc.) for each product regardless of the product sales company. Thereby, the consumer can purchase the product of a desired product sales company after comparing the products of a plurality of product sales companies.

  Returning to the flowchart of FIG. 4, when a purchase material is determined on the consumer side from the product information displayed in a list on the screen shown in FIG. 9 (for example, click on the product name) (step 405). After the confirmation processing (not shown), the information management device 5 performs data processing (reservation application processing) based on the fact that the corresponding product is reserved by the consumer. Specifically, processing for acquiring personal information from the applicant and transmitting the information to the computer terminal 1 of the corresponding merchandise sales company is performed. Note that the reservation application process includes deletion of the product information from the database (update of the database).

  Next, a reservation transaction number is notified from the information management device 5 to the consumer via a predetermined screen (step 407). This reservation number is automatically assigned by the information processing device 5 every time a product is reserved for purchase.

  Next, a payment method for a charge related to product purchase is designated on the consumer side through item selection on a predetermined screen. Here, the selection items specifically include credit card payment, account withdrawal, and the like. On the information management device 5 side, in accordance with this payment method, a predetermined electronic settlement procedure process (via a computer terminal 1 or 2) between a merchandise sales company or merchandise provider as a merchant of the merchandise ( Data transmission / reception is performed (step 409).

  When the electronic payment procedure is completed, a transaction completion notification relating to the reservation purchase is sent from the information management device 5 to the consumer terminal 3 via a predetermined screen (step 410). In this example, the merchandise purchaser receives a travel ticket such as an air ticket at a sales agent or the like on condition that the reservation transaction number shown above is presented (step 411).

  As described above, in this embodiment, a plurality of consumers (members) can appropriately browse and reserve product information of a plurality of travel companies registered in the information management device 5 through a product introduction and transaction site. .

  Thus, according to the product introduction and transaction apparatus of the present embodiment, BtoB transactions between a plurality of facility providers and a plurality of product sales companies, and between a plurality of product sales companies and consumers. BtoC transaction, i.e., BtoBtoC transaction on the network.

  In the product introduction and transaction device (information management device 5) according to the present embodiment, the following various services can be provided.

  First, in the product introduction and transaction site shown in the present embodiment, a reverse auction related to a product can be performed between a product sales company and a consumer. For this reason, the information management device 5 has a function of appropriately releasing the request for quotation for each purchase applicant including the travel destination and budget obtained from the computer terminal 3 on the consumer side to the merchandise sales company through the network. A BtoC auction function is disclosed in which merchandise information including an estimate for each merchandise sales company obtained from the computer terminal of the merchandise sales company in response to such public information is disclosed to the corresponding purchase applicant.

  With such a configuration, a product purchase applicant (consumer) can simultaneously request a plurality of product sales companies through the network for the creation of a product plan that matches his / her wishes and financial situation. Further, the request for quotation information obtained in this way can be reflected on the consumer side needs, for example, in the product creation of the product sales company during normal times.

  Secondly, in the product introduction and transaction apparatus of the present invention, a sales transaction (including an auction between consumers) between consumers of a product held by a consumer can be realized on the network. Therefore, a CtoC transaction mediation function is added to the information management device 5.

  Due to such a configuration, according to the present embodiment, a CtoC transaction can be performed in addition to a BtoBtoC transaction using the system.

  Thirdly, in the product introduction and transaction site shown in the present embodiment, when a product cancels, a new reservation / purchase applicant for the product can be recruited via e-mail. Therefore, the information management device 5 has a function of accepting a merchandise transaction cancellation from the computer terminal 3 on the consumer side, and when the transaction cancellation is accepted, attaches information relating to the corresponding merchandise to an e-mail in advance. A function is provided for recruiting applicants for reservation / purchase of the product by transmitting to a plurality of registered destinations.

  With such a configuration, not only can cancellations related to product reservations / purchases be accepted via the network, but also when such cancellations occur, it immediately recruits applicants for reservations / purchases of the corresponding products. It is possible to do.

  Fourthly, in the product introduction and transaction site shown in the present embodiment, sales are promoted by transmitting information related to the products of the product sales company to specific members via e-mail. Therefore, the information management device 5 includes product information that satisfies a predetermined condition among product information collected through the computer terminal 1 of the product sales company, and the customer information registered in the information management device 5 in advance. A specific target information transmission function for transmitting by e-mail toward a specific customer extracted based on the above is provided.

  With such a configuration, for example, based on customer information such as age, gender, address, desired product, etc., product information from a product sales company can be transmitted to an accurate target (the purchase of the product is predicted). .

  FIG. 10 shows an example of information stored in the database of the information management apparatus 5 in order to realize the various types of additional services described above. As shown in the figure, information stored in the database of the information management device 5 includes identification ID information of members (consumers), product sales companies, product sales agents, and facility information providers, Published product information collected via the computer terminal 1 of the sales company, information related to other products (cancellation information, product information targeted for specific target transmission) and the computer terminal 2 of the facility provider Public material information (accommodation facilities, aviation / railway, leisure facilities), reverse auction information (request information, estimate response information), and consumer auction information (privately owned product information, response information (presentation value)) include.

  In the above-described embodiment, the accommodation providers are mainly shown as the facility providers. However, the facility providers include railroad companies, bus companies, lands, etc. Can do.

  In the above-described embodiment, the information management apparatus 5 and each of the computer terminals 1, 2, and 4 are connected via the IP / VPN 6, but these may be connected to the public communication network 7 or the public communication network. It can also be connected by another public communication network independent of the network 7.

The invention's effect

  As is apparent from the above description, according to the present invention, BtoBtoC transactions between a plurality of facility providers and a plurality of merchandise sales companies are realized on the network.

  In addition, according to the present invention, the facility provider can simultaneously disclose its product material information to a plurality of product sales companies via the network. Promotion of sales of materials is planned.

  In addition, according to the present invention, the merchandise sales company can simultaneously know the merchandise material information (inventory information) of a plurality of facility providers via the network, and the provision amount of the merchandise material can be enhanced. It is also possible to plan a wide variety of products based on these abundant product materials. At the same time, since the product information can be disclosed to many consumers via the network, product sales can be promoted.

  In addition, according to the present invention, general consumers can view the products of a plurality of product sales companies that are made public via the network almost simultaneously. Accordingly, it is possible to purchase a desired product after comparing products of a plurality of product sales companies, and therefore, an increase in the number of users is expected as compared with a conventional product sales site.

  It is the schematic which shows the whole structure of the goods transaction system which concerns on this invention.   It is the business flow (the 1) which shows the content of the BtoB transaction with a goods provider and a facility provider.   It is the business flow (the 2) which shows the content of the BtoB transaction with a merchandise sales company and a facility provider.   It is a business flow which shows the content of the BtoC transaction with a merchandise sales company and a facility provider.   It is a business flow which shows the mode of merchandise information creation.   It is a figure which shows an example of the display display at the time of CRS connection function use.   It is a figure which shows an example of the display display at the time of farm banking function use.   It is a figure which shows the content of the customer information displayed on a display by a CTI function.   It is a figure which shows an example of the display display which shows a goods search result.   It is a figure which shows the data content stored in the database of an information management apparatus.

Explanation of symbols

1 Computer terminal of merchandise sales company 2 Computer terminal of facility provider 3 Computer terminal of general consumer 4 Computer terminal of merchandise distributor 5 Information management device 6 IP / VPN (dedicated communication line)
7 Public communication network 8 CRS communication network 9 Inter-bank network

Claims (5)

  A plurality of computer terminals having a function of creating merchandise information desired by a customer based on merchandise material information input via a keyboard, a communication line, etc., and a computer terminal on the consumer side A specific product introduction device including an information management device for providing an electronic commerce space to a product provider and a consumer through data communication between the device and the computer terminal via a predetermined network. Product transactions are also possible, and the main items handled are travel products. The first feature of the information management device is that it enables product composition and original processing according to the purchase purpose of any product purchase company, product sales agent, consumer, or any product purchase entity. Depending on the desire of each purchase applicant, automatic calculation can be performed individually.
The second feature is that, through the computer terminal, product material information collected from a plurality of product providers is appropriately disclosed to consumers, and transactions between product providers and consumers of products based on public information are performed. Has a BtoC transaction function to be realized on the network.
The third feature is that the product information collected from a plurality of product sales companies is appropriately disclosed through the computer terminal of the product sales agent of the product sales company in the dialogue of the customer, and the products based on the public information It has a BtoB transaction brokerage function for realizing transactions between sales companies and merchandise sales agents on the network.
Furthermore, a recording medium on which a program for realizing the information management apparatus by a computer is recorded.   The computer terminal of each merchandise sales company is a business backbone system terminal installed with commonly planned merchandise sales software including a program for creating product information. By using this unified software, it is possible to respond immediately to various changes to the tax rate according to the current situation with simple processing. The realized functions include a farm banking function, and settlement of merchandise provider or consumer transactions is performed by electronic settlement between bank accounts connected to the network. In addition, a product introduction and transaction apparatus including a CTI function capable of immediately displaying customer data based on a caller ID notification function on a display or the like in response to an incoming call from a consumer. A dedicated line and IP / VPN are used for data communication between the information management apparatus and the computer terminal of the merchandise sales company. By using the unified software according to claim 3, the same merchandise introduction and transaction are always performed on the network. Standards can be ensured.
The first feature is that the keyword for each predetermined item specified by the person who wants to purchase the product through the computer terminal on the consumer side from the product information collected through the computer terminal of the product sales company. It has a function of searching for merchandise information based on it, and the retrieved merchandise information can be displayed in a list via a consumer computer terminal. Consumer computer terminals include one or more of personal computers, mobile terminals, consumer game consoles, television receivers, car navigation systems, convenience terminals, mobile phones, Internet-connected home phones, and home appliances. It is.
The second feature is that, through the computer terminal on the consumer side, the product quotation request information obtained for each purchase requester is appropriately disclosed to the product sales company via the network, and the product sales company responds to the public information. It has a BtoC reverse auction function for publishing merchandise information including an estimate for each merchandise sales company obtained from the computer terminal to the corresponding purchase applicant, thus enabling reverse auction merchandise transactions.
The third feature is that it is disclosed to consumers via specific product information or product material information including auction start information obtained through a computer terminal of a product sales company or product provider, and responds to the public information. And auction function for determining a buyer of the specific product or product material information based on desired bid price information obtained from the computer terminal of the consumer.
The fourth feature is that a product transaction cancellation can be accepted at the request of the product purchaser. At the time of cancellation, the product information is attached to an e-mail, transmitted to a plurality of pre-registered destinations, and further has a function of recruiting reservation / purchase applicants.
The fifth feature is that, among the product information collected through the computer terminal of the product sales company, product information of a predetermined condition is electronically sent to a specific customer extracted based on customer information registered in advance on the information management device side. It has a function to send target information by email.   Computer terminals of a plurality of merchandise sales companies having a function of creating merchandise information through a predetermined operation of an operator based on merchandise material information inputted via a keyboard, a communication line, etc. and a plurality of merchandise material information inputted Product materials that can be linked to and sold by a computer terminal of a consumer product provider and a consumer computer terminal, and are collected from a plurality of product providers via the computer terminal Product information collected from a plurality of product sales companies through a BtoB transaction brokerage service and a computer terminal that mediate trade between products based on the public information by appropriately disclosing information to a plurality of product sales companies BtoC transaction brokerage, which is used to disclose information to consumers as appropriate Product introduction and trading Web site, characterized in that to provide a-bis, main handling items are travel products.

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