JP3482998B2 - Electronic commerce management server and electronic commerce method - Google Patents

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to electronic commerce, and more particularly to electronic commerce carried out by utilizing stores that support electronic commerce.

[0002]

2. Description of the Related Art In recent years, so-called electronic commerce has been actively performed due to the development of the Internet. In particular, the progress of electronic commerce for consumers, in which a product provider sells mails to consumers via the Internet, is remarkable.
The mechanism of electronic commerce for consumers is briefly described below. First, a product provider registers a homepage for electronic commerce, which displays information such as photos and explanations about products to be provided on a server that manages electronic commerce, and makes it available to consumers on the Internet. When the consumer sees this homepage and finds a product that he / she wants to purchase, the consumer sends information indicating the intention to purchase the product and information about the consumer such as name and address to the server. The product provider ships the product to the consumer based on this information. Payment is done by bank transfer, cash on delivery, credit card payment, etc.

Incidentally, in such electronic commerce, there is a problem that the consumer cannot directly see the product as in the case of mail-order sales through a normal catalog or TV program. In addition, some products require difficult work for consumers, such as mounting, and such products cannot be carried out even if they want to make a mail order. In order to deal with such a problem, in the field of mail order sales using catalogs, some stores are also used together. This has set up a cooperative store in the area, distributes the catalog through this store, displays the products, and allows the customer to come to the store and actually inspect the product. In addition, after-sales services such as product installation can be provided by this store.

[0004] In such catalog mail order sales that also use stores, a customer is first provided with a catalog from the store. That is, since the store serves as a sales base, the customer who obtains the catalog naturally knows where the store is. Further, on the store side, in return for contributing to the catalog sales, a certain royalty is paid when the customer purchases a product at the store or when the customer purchases a product from a catalog distributed by the store. The amount of this royalty can be calculated from the total sales at the store when the product is purchased at the store. In addition, when the product is purchased from the distributed catalog, the store identifier is written in advance on the postcard requesting the purchase of the product attached to the catalog and the customer uses it to distribute the distributed catalog. The sales of products purchased by can be aggregated,
The royalty can be calculated from this.

[0005]

The above-described method of displaying products at a store or providing a product installation service can also be used in electronic commerce using the Internet, which enables mail order sales. The problem in could be solved. However, in electronic commerce using the Internet, if the sales are carried out in combination with a store that exhibits the above-mentioned products, the following problems occur. First of all, in such electronic commerce, the customer first has a URL (Uniform Resource) of a homepage for electronic commerce operated by a product provider.
Locator) is typed into the browser by itself, searched from the homepage for search, or by following the link of another homepage, the homepage for electronic commerce published on this internet is browsed.
Therefore, even if the above-mentioned store is provided, it is considered that the customer who is looking at the home page often does not know the place of the store.

From the point of view of the store, when a customer who sees a product displayed in the store purchases the product using his or her computer, the sales of the product and the store are not associated with each other. Such royalties will not be recorded. Similarly, if a customer who purchases a product from the website first receives after-sales service such as product installation at a store, it is not easy to identify the customer or product each time, and it is difficult to record royalties. is there. If royalties are not recorded in this way, the morale of the store will decline and management of each store will be hindered.

[0007] Further, it is easy and proactive to perform sales promotion activities and services by using customers obtained through the Internet as repeaters. However, even in this case, the shop cannot deal with the customer who does not leave the information to the shop despite using the shop, and the opportunity for sales promotion is lost. In view of such a problem, the present invention provides a customer with information about a store to assist in electronic commerce using a store that supports electronic commerce, and can surely add royalty to the store, and The purpose is to be able to provide customer information.

[0008]

In order to solve the above problems, the present invention has the following configuration. First, claim 1
The invention described in (1) is a server that manages electronic commerce connected to one or more user computers on a network by a telecommunication line, and store information that stores store location information and store attribute information for two or more stores. A storage means and a store fee storage means for storing fee calculation data for calculating a fee paid to each store for each store are provided. The “store attribute information” is composed of information indicating store attributes such as store name, store phone number, store fax number, and the like, and may include store location information. And
The address information receiving means receives the address information and the customer information transmitted from the user computer. "Customer information"
As long as the information can identify the customer, for example, the name of the customer, the ID of the customer, the user account of the customer, the e-mail address of the customer, and the like can be cited. Further, the assigned store extraction means extracts attribute information of the store located closest to the address indicated by the address information from the store information storage means based on the received address information, and the extracted store attributes The store indicated by the information and the customer indicated by the received customer information are stored in association with the responsible customer storage means. Although the customer storage unit in charge stores the “store” and the “customer” in association with each other, this may be stored so that the specific store can be led by a specific customer. For example, the store is represented by store information. The customer may be represented by the customer information, but may be represented by another expression, that is, the store, the customer identifier, or the like. And the store in charge
Stores extracted to the user computer by the notification means
Notify at least a part of the pavement attribute information. This store information
The information may be notified immediately, or the user computer
It may be notified after the request from the data. Further, when a transaction order is received from the user computer, the fee acquisition store extraction means extracts from the customer storage means the store associated with the customer who placed the transaction order, and the fee addition means extracts this. For each store, predetermined fee calculation data is newly added to the store fee storage means. Note that the fee calculation data may be added by a method of cumulatively adding numerical values regarding fees, or by storing individual data regarding fees each time an order transaction is accepted. It may be.

With such a configuration, customer information that is likely to use the store is stored in association with the store, and every time a transaction order is accepted from the user computer.
To calculate the commission or royalties of the store in charge
Data will be added and stored.

According to a second aspect of the present invention, in the electronic commerce management server, the store extracting means stores the area in charge of the store instead of storing the position information of the store. Then, the store information storage means extracts the store information of the store located closest to the address indicated by the address information, instead of the store having the address indicated by the address information in the area in charge. Extract information.
This is when the area in charge is set in advance for each store,
The store to be in charge of this customer is extracted by judging whether or not the address sent by the customer exists in this area.

[0011]

According to a third aspect of the present invention, in an electronic commerce method performed through a network using a telecommunication line, the computer of the product provider side registers the position of two or more stores in the store position registration step, and the address information is obtained. The address information and the customer information sent from the customer are accepted in the acceptance step. Then, based on the address information received in the assigned store registration step, the store closest to the address indicated by this address information is extracted and registered as the assigned store for the customer indicated by the customer information. On the other hand, in the notification step of the store in charge
The customer is notified of the store in charge. Further, in the fee registration step, when a transaction with a customer is established, data for calculating a predetermined fee to be paid to the store in charge of this customer is registered. By such an operation, the store side is registered as the customer's responsible store indicated by the customer information, and the data for calculating the commission paid to the responsible store each time a transaction is completed, that is, the royalty is registered.

According to the invention of claim 4 , in the electronic commerce method, the areas in charge of two or more stores are registered in the area registration step in place of the shop registration step, and the area registration information in the area is the address information. Instead of extracting the store closest to the address shown in
The stores where the address indicated by the address information exists in the area in charge are extracted. The extracted store is also registered as the store in charge of the customer indicated by the customer information. In this electronic commerce method, when the area in charge of the store is already decided in advance, the store in charge of this customer is the store having the area in which the address shown in the address information sent from the customer is included, based on this area in charge. Register as a store and notify this customer of the store in charge.

[0014]

[0015]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings. First, the form of electronic commerce applied to the present invention will be briefly described. This electronic commerce is characterized by using an actual store that supports electronic commerce when offering products on the Internet. More specifically, first, the product provider presents a photograph, a description, etc. of a product to be traded to a customer by providing a homepage for electronic commerce on an electronic commerce management server on the Internet. On the other hand, we set up support stores in each region where customers are supposed to exist, and display sample products here. The support stores also provide after-sales services such as product installation and repair.

When a customer browses the home page and finds a product that he / she likes by having such a support store, but there is concern about purchasing unless the product is actually confirmed,
You can check the product by going to the support store. When the purchase of the product is decided, the product can be obtained by ordering the product from the home page. Further, in the case of a product such as a car handle, for example, the customer may not be able to install the product by himself even if he purchases the product. In such a case, the car handle purchased through the homepage can be brought to the support store and attached to the own car. INDUSTRIAL APPLICABILITY The present invention is suitable for electronic commerce of such a form, and improves convenience of customers and support stores.

FIG. 1 is a diagram conceptually showing a network of electronic communication lines according to the present embodiment. The network in FIG. 1 uses the Internet as a telecommunication line, and is composed of an electronic commerce management server A operated by a product provider, a user computer B operated by a customer, and a store computer C operated by a support store C. In the figure, user computer B and store computer C
Are shown only one by one, but actually a plurality of user computers B and store computers C are connected. Of these computers, the electronic commerce management server A and the user computer B are involved in the present invention. Further, although the Internet is used as a network by a telecommunication line here, any network may be used as long as bidirectional communication is possible.

Each of the electronic commerce management server A, the user computer B, and the store computer C is a general computer, and a RAM serving as a work area around a CPU as a central processing unit, a ROM for storing a control program, and application software. And a hard disk to store various data, a keyboard and mouse to input information, a monitor and printer to output information,
It includes a router or terminal adapter for communication, a data service unit, and a modem.

FIG. 2 is a functional block diagram functionally showing the configuration of the part of the electronic commerce management server A according to the present invention. These functions are realized by incorporating software for realizing these functions in the electronic commerce management server A. The parts particularly related to the present invention in the electronic commerce management server A are an address information receiving unit 101, a customer ID.
Generation unit 102, responsible store extraction unit 103, store information storage unit 104, responsible customer storage unit 105, responsible store notification unit 10
6, a customer ID reception unit 107, a transaction order reception unit 108, a fee acquisition store extraction unit 109, a fee addition unit 110, and a store fee storage unit 111. It should be noted that the electronic commerce management server A has a function of opening a homepage for presenting products to the user computer B and receiving an order for the products through the homepage, but these functions are well known and will be described. Is omitted.

The address information accepting unit 101 accepts customer attribute information sent from the user computer B. The customer attribute information includes address information and customer information that identifies the customer. Specifically, the member registration form screen 2 for inputting the attributes of the customer who uses the user computer B as shown in FIG.
The link to display 00 is set, and the customer inputs his own attribute information through this screen. Enter the attribute "Name""Address""Phonenumber""Faxnumber"
This is performed by inputting items indicating attributes such as "e-mail address", "date of birth", and "occupation" into the input boxes 201 to 207 using a keyboard and a mouse. The gender is specified by selecting the radio button 208. Among these attributes, "name", "address", "phone number", "fax number", and "email address" can identify the customer and can be considered as customer information.

The member registration form screen 200 is provided with an input box 209 for entering the "address to which the store in charge wants service". In order to receive the service of the support store, it is usual to set the support store close to the customer's address as the store in charge of this customer, but depending on the customer, the store near the work address is served. There are cases where you may wish as a store. In this way, when the customer wants to define a store that receives the service based on an address other than his own address, the customer inputs the desired address in the input box 209. If an address is entered here, this address data becomes the address information, and if not entered, the customer's address data entered in the input box 202 becomes the address information. After completing the above input, the customer selects the send button 210 to send this registration form to the electronic commerce management server A, and selects the cancel button 211 to cancel the send. When the send button 210 is selected, the customer attribute information entered in the registration form is the electronic commerce management server A.
The address information reception unit 101 receives the information.

The customer ID generation unit 102 is the address information reception unit 1
A unique customer ID is given to the customer who has transmitted the registration form based on the attribute information accepted by 01. The customer ID and the customer attribute information are sent to the responsible customer storage unit 105. The store information storage unit 104 stores attribute information of each store including position information of a plurality of support stores. Figure 4
The figure which shows typically the memory content about the attribute information of a store is shown. In this figure, each row shows information about one store, and each column shows the stored items. As an item, there is a store ID 301 assigned to each store, and as position information, latitude data 302,
There is longitude data 303. In addition, store name, store address,
Store attributes such as telephone numbers and fax numbers are also stored. The store information storage unit 104 also stores map data.

Based on the address information accepted by the address information accepting unit 101, the responsible store extracting unit 103 extracts from the store information storing unit 104 the store located closest to the address indicated in the address information. Specifically, the store extraction unit 103 in charge stores a longitude / latitude table that stores the relationship between the address and the longitude / latitude, and based on this, converts the address indicated in the address information into the longitude / latitude. . Then, by using the latitude data 302 and the longitude data 303 of each store stored in the address information reception unit 101, the distance between the address indicated in the address information and each store is calculated. Then, the store ID of the store with the shortest distance is extracted. The extracted store ID is sent to the customer storage unit 105 in charge. If the distance between the extracted store and the address indicated in the address information is 20 km or more, the store ID is not sent to the customer storage unit 105 in charge because the store is too far away.

The responsible customer storage unit 105 stores customer attribute information. The store extraction unit 103 in charge is included in the attribute information of the customer.
The store ID extracted in step 1 is included. That is, the responsible customer storage unit 105 stores the extracted store and the customer indicated by the received customer information in association with each other. FIG. 5 is a diagram schematically showing the contents of the customer attribute information stored in the customer storage unit 105 in charge. In this figure, each row shows information about one customer, and each column shows the stored items. The item is the customer ID 401 described above.
There are stored customer attributes 402 and other customer attributes such as addresses, telephone numbers, and fax numbers. And
The store ID extracted by the store extraction unit 103 is stored as the store in charge. When the store extraction unit 103 in charge does not send the store ID, data indicating a blank column is written in the area of the store ID 403 for this customer ID.

The assigned store notification unit 106 is the assigned store extraction unit 1
The attribute information of the store extracted by 03 is notified to the user computer. Specifically, when the responsible store extraction unit 103 newly extracts the store ID and the responsible customer storage unit 105 stores the new store ID, the responsible store notification unit 106.
Extracts the newly stored store ID and stores the “store name” of the store having the store ID from the store information storage unit 104.
Attribute information such as "address", "phone number", "fax number" is extracted. Further, based on the "address" of this store, the map data of the neighborhood including the store is extracted from the map data stored in the store information storage unit 104. Then, the attribute information for identifying these stores and the extracted map data are transmitted to the user computer B. It is assumed here that the customer ID newly given to the customer is also sent to the user computer B. Further, when there is data indicating a blank in the area of the store ID 403 for the customer ID in the responsible customer storage unit 105, the responsible store notification unit 106.
Sends text data "no store" to the user computer B.

The customer ID acceptance section 107 accepts the customer ID transmitted from the user computer B. Specifically, when the customer whose customer ID has been generated as described above wants to purchase a product from the home page, the customer ID is input. Then, since the customer ID input here is transmitted to the electronic commerce management server A, the customer ID receiving unit 107 receives this. The transaction order acceptance unit 108 accepts merchandise order information including designation of merchandise, which is sent when the customer selects and orders merchandise from the home page. The received product order information and customer ID are sent to a transaction function unit (not shown) in the electronic commerce management server that receives an order for a product, and a product shipping process and a price clearing process are performed. When the transaction is completed by receiving the product order information, the fee acquisition store extraction unit 109 takes charge of the customer storage unit 1 based on the customer ID received by the customer ID reception unit 107.
From 05, store I of the store in charge of the customer who placed this trade order
Extract D. As described above, the customer storage unit 1 in charge
The store ID corresponding to the customer ID of 05 may not be stored. In such a case, the fee acquisition store extraction unit 109 cannot extract the store ID and ends the process.

The store fee storage unit 111 stores the fee calculation data for calculating the fee for each store, that is, the royalty. This fee calculation data is stored as a part of the attribute information for each transaction. FIG. 6 schematically shows the contents of the transaction attribute information stored in the store fee storage unit 111. In this figure, each line shows the attribute information about each transaction. The items to be stored are:
With the transaction number 501 given for each transaction as the primary key,
Date and time data of successful transaction, product number of traded product, quantity of traded product, customer ID of customer who made the transaction
Stored is the store ID 502 extracted by the fee acquisition store extraction unit 109. Since the store ID is stored for each transaction in this way, the number of transactions of a specific store ID can be extracted from this data, and the fee can be calculated based on this. That is, here, the store ID itself forms the fee calculation data. If the fee acquisition store extraction unit 109 cannot extract the store ID, the store ID
Data indicating a blank is written in the area 502.
The fee addition unit 110 newly adds predetermined fee calculation data to the storage area of the store fee storage unit 111 corresponding to the store ID of the store in charge extracted by the fee acquisition store extraction unit 109. Specifically, the fee addition unit 110 assigns a transaction number to the transaction specified by the product order information, generates attribute information for each transaction from the product order information, the transaction time, and the customer ID, and uses these as attribute information. The store ID extracted by the related fee acquisition store extraction unit 109 is sent to the store fee storage unit 111 as fee calculation data and stored therein.

Next, the operation of the system centering on the electronic commerce management server A having the above configuration will be described. First, the operation in the electronic commerce value management server A of notifying the customer of the shop in charge and associating the shop in charge with the customer will be described. FIG. 7 shows a flowchart showing this operation. As a premise, it is assumed that store attribute information as shown in FIG. 4 has been collected and registered for a plurality of stores in the store information storage unit 104. First, the customer uses the user computer B to connect to the electronic commerce management server A, and browses the electronic commerce homepage installed by the product provider with browser software. Then, the customer calls a member registration form screen 200 as shown in FIG. 3 in which a link is set on this home page in order to register as a member, inputs necessary attribute information, and inputs this to the electronic commerce management server A. The customer attribute information that has been sent is transmitted.

The address information receiving unit 101 receives the customer attribute information including the customer information and the address information (s1
01), the customer ID generation unit 102 generates a customer ID from the received customer information and stores it in the customer storage unit 10 in charge.
5 is registered (s102). On the other hand, the store extraction unit 10 in charge
3 converts the received address information into longitude / latitude (s103) and calculates the distance between the received address and the address of each store from the longitude / latitude of each store stored in the store information storage unit 104. Yes (s104). Then, the store ID of the store with the shortest distance is extracted (s105). Here, the store extraction unit 103 in charge determines whether this shortest distance is 20 km or less (s106). Then, when the length is 20 km or less, the extracted store ID is stored in association with the newly stored customer ID storage area in the customer storage unit 105 in charge (s107). In addition, the store notification section 106 in charge is
Attribute information related to the store is called from this store ID and notified to the user computer B together with the map data (s
108). On the other hand, when the shortest distance exceeds 20 km, the in-charge store extraction unit 103 does not send the store ID to the in-charge customer storage unit 105, and the in-charge store notification unit 106 displays the text data for display of “no store” by the user. Notify computer B. This completes the operation of notifying the customer of the shop in charge and associating the customer with the shop of charge.

In this way, if the customer has a support store at the designated address, the customer can obtain the support store name, address, telephone number,
Attribute information about the store such as a fax number can be obtained, and map data in the vicinity of the store can be obtained. Therefore, when the user actually wants to check the product or wants to receive after-sales service for the product, the target store can be found by using this data. Further, since the customer attribute information and the store ID are stored in association with each other, the store side knows what kind of customer the store is in charge by connecting from the store computer C to the electronic commerce management server A. It is possible to directly carry out sales promotion activities and the like to these customers.

Next, the operation of adding the fee calculation data to each store will be described. FIG. 8 shows a flowchart showing this operation. Here again, the customer first connects to the electronic commerce management server A using the user computer B,
Browse electronic commerce websites set up by product providers using browser software. Here, when the customer wants to purchase a product, the product to be ordered is selected on the home page, and the number of products to be ordered and the customer ID are entered and transmission is confirmed. Then, the product order information and the customer ID are stored in the electronic commerce management server A. Sent to.

In the electronic commerce management server A, the customer ID acceptance unit 107 accepts the customer ID, and the transaction order acceptance unit 10
8 receives the product order information (s201). continue,
Customer ID accepted by the commission acquisition store extraction unit 109
Based on the above, it is searched whether or not there is a store in charge of the customer having this customer ID in the customer storage section 105 (s20).
2). If there is a store in charge here, that is, the corresponding store I
When D is found, the fee acquisition store extraction unit 109 extracts this store ID and sends it to the fee addition unit 110,
The fee addition unit 110 generates a transaction number, attribute information of the transaction from the product order information, etc., and stores them in the store fee storage unit 111 together with the extracted store ID (s204). On the other hand, if there is no store in charge,
That is, when the corresponding store ID cannot be found, the fee addition unit 110 generates a transaction number and transaction attribute information, and stores only these in the store fee storage unit 111 (s2).
05). This completes the operation of adding a fee to each store.

By performing such an operation, data for calculating a fee is stored in the store fee storage unit 111, and the fee to be paid to each support store can be calculated using this data. Specifically, when the fee is determined according to the number of transactions, it is possible to obtain the total amount of the fee by totaling each support store ID and multiplying it by a certain fee amount. Further, when calculating the commission amount according to the sales of the product, the product price is derived from the product master (not shown) based on the product number stored corresponding to each store ID, and similarly to each store. By multiplying the number of products stored corresponding to the ID and adding up these, the sales of the products corresponding to each store can be obtained. Therefore, if this is multiplied by a certain royalty rate, the commission is calculated. be able to.

Since the store fee storage unit 111 stores the attribute information of the transactions, the store side can connect to the electronic commerce management server A from the store computer C to obtain the attribute information of these transactions. You can Then, by using the attribute information of this transaction and the attribute information of the customer in charge, the customer who is in charge of his / her shop, what kind of attribute, when, what kind of product, how much, and how much the customer purchases. You can get the data of Teka. Therefore, it is possible to select a product to be displayed on the basis of this and carry out a sales promotion activity according to the taste of each customer.

In the above embodiment, the store information is stored in the store attribute information in the store information storage unit 104, but the area information in charge of each store can be stored in place of the position information. . FIG. 9 is a diagram schematically showing the content of the attribute information when the area information in charge of each store is stored instead of the position information of the store. In this figure, again, each row shows information about one store, and each column shows the stored items. This figure differs from the figure showing the contents of the attribute information of the store shown in FIG.
Latitude data 302 and longitude data 303 in FIG.
Instead of the item, the area data 350 in charge is provided. In the figure, the area data in charge is represented by a municipality identifier assigned to each municipality in the area. For example, take a look at the top store ID “AA0081”. Here, it is assumed that "A101" is a municipality identifier representing X town of A prefecture, "A102" is a municipality identifier representing Y town of A prefecture, and "A103" is a municipality identifier representing Z town of A prefecture. Then, it can be understood that the area in charge of the store having “AA0081” as the store ID is “A101 / A102 / A103”, and the areas in charge are X town, Y town, and Z town of A prefecture.

As described above, when the store responsible area data is stored as the attribute information of each store, the responsible store extraction unit 103 extracts the store having the responsible area to which the address indicated in the received address information belongs. Become. Specifically, the responsible store extraction unit 103 stores a municipality identifier table indicating the relationship between each municipality and the municipality identifiers assigned to them in advance, and converts the address indicated in the received address information into a municipality identifier. Let Then, the store ID associated with the converted municipality identifier is extracted from the store information storage unit 104. In some cases, there is no store that has the address indicated by the address information in its area. In this case, the store extraction unit 10 in charge is in charge.
No 3 is extracted.

The operation of the electronic commerce management server A when the store information storage unit 104 stores the area in charge of the store in this way will be briefly described. FIG. 10 shows a flowchart showing this operation. Initially, the address information accepting unit 101 accepts customer attribute data including the customer information and the member information that the customer also fills out and transmits in the member registration form (s301), and the customer ID generating unit 102 accepts the customer attribute data from the customer information. An ID is generated and registered in the customer storage unit 105 in charge (s302). Then, the store extraction unit 103 in charge converts the address information into a municipality identifier and stores the store ID having the municipality identifier from the store information storage unit 104.
Is searched (s303). If there is a store ID, the extracted store ID is the newly stored customer ID.
Is stored in the storage area of and is registered as a store in charge (s30
4, s305). Then, the in-charge shop notification section 106 calls the attribute information about the shop from this shop ID and transmits it to the user computer B (s306). On the other hand, when there is no store ID having the municipality identifier, the responsible store notification unit 106 transmits the text data “no responsible store” to the user computer B (s304, s30).
7). In this way, by using the area data in charge for the attribute information of the store, it is not necessary to calculate the distance, and the load on the electronic commerce management server A can be reduced. Further, although the area in charge is represented by the municipality identifier here, it is also possible to represent the position of the shop in charge by longitude and latitude, and express the area within a radius of 20 km centered on this as the area in charge.

Then, in the above embodiment, the distance between the address indicated by the address information and all the stores is calculated. However, the calculation amount is calculated by using the area data as described above together. Can be reduced. That is, for example, information indicating the prefecture in which each store exists is stored as area data, and it is first determined whether or not the address indicated in the address information is included in these area data, and the distance is calculated only for those included. By doing so, the calculation amount can be reduced. Furthermore, in the above-described embodiment, the customer is registered as a member when the shop in charge is extracted, but the timing is not limited to this. For example, if the customer's address or the like is sent when the product is purchased, the store in charge may be extracted and registered / updated every time the product is traded.

Similarly, the timing at which the store in charge is sent to the user computer B of the customer does not have to be when the customer has registered as a member. For example, an instruction to request store information from a customer who wants to know the store in charge is electronic commerce management. The in-charge shop information may be sent to the user computer B only when sent to the server A. In the above embodiment, the customer ID is generated and the customer is managed. However, if the customer name and the like included in the customer information is used as it is, the customer ID does not necessarily have to be used. In the above embodiment, the store ID is used as it is as the fee calculation data, but any data may be used as long as the fee can be finally calculated. For example, if the fee is determined by the number of transactions, the number of transactions may be cumulatively counted, or the fees themselves may be cumulatively or individually stored for each transaction.

[0040]

From the above description, the present invention has the following effects. First, in the electronic commerce management server according to claim 1, in the electronic commerce using the support store, the store
Side associates the customer with the store at a nearby address
Know what kind of customers use their stores.
Can be used for sales promotion activities, etc.
Along with receiving a trading order from the user computer
Data for automatically calculating fees for each store
Will be recorded in the
Even if there are customers, it is easy and
You can calculate the fee to pay.

In the electronic commerce management server according to the second aspect, since the stores are extracted based on the area in charge, it is not necessary to calculate the distance and the load is reduced.

According to the electronic commerce method of claim 3, in the electronic commerce carried out using the support store , the support store
Since customers in the neighborhood will be registered on the pavement, it is possible to visit the store.
You can know customers who have high potential. Therefore, this customer
Conduct sales promotion and service activities based on information
And with that, you can increase the overall profit. In addition,
Calculate the prescribed fee for the store in charge each time a draw is established
Since the data for doing so will be registered surely,
Maintain the motivation of the pavement and manage each suitable store
You can follow.

In the electronic commerce method according to claim 4 , since the area in charge of the store can be determined in advance, the size of the area in charge can be set according to the scale of the store and the processing capacity.
It is possible to provide a customer-free service.

[Brief description of drawings]

FIG. 1 is a diagram showing a network configuration according to an embodiment.

FIG. 2 is a functional block diagram of an electronic commerce management server.

FIG. 3 is a diagram showing an example of a member registration form screen.

FIG. 4 is a diagram showing the contents of store attribute information in a store information storage unit.

FIG. 5 is a diagram showing the contents of customer attribute information in a responsible customer storage unit.

FIG. 6 is a diagram showing the contents of transaction attribute information in a store fee storage unit.

FIG. 7 is a flowchart showing an operation of notifying a customer of a store in charge of the electronic commerce management server and associating the store in charge with the customer.

FIG. 8 is a flowchart showing an operation of adding fee calculation data to each store of the electronic commerce management server.

FIG. 9 is a diagram showing another example of contents of store attribute information in a store information storage unit.

10 is a flowchart showing an operation of notifying a customer of a store in charge in the electronic commerce management server A using the store attribute information of FIG. 9 and associating the store in charge with the customer.

[Explanation of symbols]

A electronic commerce management server B User computer 101 Address information reception section 102 Customer ID generation unit 103 Store in charge extraction department 104 store information storage section 105 Customer Storage Department 106 responsible store notification section 107 Customer ID reception section 108 Trading Order Reception Department 109 Fee Acquisition Store Extraction Department 110 additional parts for labor 111 Store fee storage section

Claims (4)

(57) [Claims] 1. A server for managing electronic commerce connected to one or more user computers on a network by a telecommunication line, wherein two or more stores that display sample products and support the electronic commerce Store information storage means for storing position information and store attribute information, address information reception means for receiving address information and customer information transmitted from a user computer, and store information storage means based on the received address information from the store information storage means. , The store extraction means for extracting the attribute information of the store located closest to the address indicated by the address information, the store indicated by the extracted store attribute information, and the customer indicated by the received customer information are associated with each other. Stored customer storage means to store and store hands to store fee calculation data for calculating the fee paid to each store for each store A charge storage means, to said user computer, and charge store notifying means for notifying at least a part of the attribute information of the extracted stores, when receiving the trading order from the user computer, the from the responsible customer storage means An electronic device having a fee acquisition store extraction means for extracting a store associated with a customer who has made a transaction order, and a fee addition means for newly adding predetermined fee calculation data to the store fee storage means for the extracted store. Commerce management server. 2. In the electronic commerce management server, the store information storage means stores an area in charge of the store instead of storing position information of the store, and the store extraction means indicates in the address information. The electronic commerce according to claim 1, wherein, instead of extracting the attribute information of the store located closest to the address, the attribute information of the store having the address shown in the address information in the area in charge is extracted. Management server. 3. An electronic commerce method performed through a network using a telecommunication line, wherein a computer of a product provider side displays a sample of a product and stores the positions of two or more stores supporting the electronic commerce in a store information storage means. and the store location registration step of registering a result, the address information accept and address information and the customer information that is sent from the customer
Responsible for the store closest to the address indicated by this address information, based on the address information reception step that is received by means and the received address information and the position of the registered store
A responsible store registration step of extracting by the store extraction means and registering as a responsible store of the customer indicated by the customer information by the responsible customer storage means; a responsible store notification step of notifying the customer of the responsible store by the responsible store notification means , When the transaction with the customer is completed, the data for calculating the predetermined fee to be paid to the store in charge of this customer will be added to the fee.
An electronic commerce method comprising: a fee registration step of registering the fee in a fee storage means according to a step. 4. In the electronic commerce method, in place of the store registration step, a responsible area registration step of registering , in the store information storage means, responsible areas of two or more stores that display sample products and support electronic commerce. In the step of registering the store in charge, instead of extracting the store closest to the address indicated in the address information by the store extracting means , the store in which the address indicated in the address information exists in the charge area is extracted. The electronic commerce method according to claim 3, wherein the electronic commerce method is extracted by means .