JP2007193716A - Cash handling device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide flexible operation of collecting fees in cash handling such as money exchange. <P>SOLUTION: A cash exchange device 100 is composed by attaching thereon a fee collecting device to an exchange device body 112 executing a money exchange function. The fee collecting device 200 is provided with a fee display setting input part 300 in its interior. In the fee display setting input part 300, a money exchange content classification determining a money exchange fee system, or a fee itself is displayed, and the money exchange content classification or the money exchange fee can be changed in preference to a setting act from the outside via setting operation by an attendant. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a cash handling apparatus that collects a transaction fee from a customer who desires a cash transaction and performs a cash transaction, for example, a money exchange apparatus in a financial institution such as a bank or a credit union.

  Such a cash handling device such as a currency exchange handling device has various requests because its handling target is cash and its usage target is a customer. For example, in addition to customer demands such as operating hours or holidays on financial institutions and improved convenience in handling equipment, financial institutions handling equipment can also expand or differentiate services for acquiring or maintaining customers. Diversification is required and various measures are taken (for example, Patent Documents 1 and 2).

JP 2003-281590 A JP 2002-163698 A

  Ensuring profitability is indispensable even when trying to expand and differentiate services, so when collecting commissions from customers, the contribution of customers to financial institutions, such as their own or other banks A fee structure that takes into account the existence of an account and the existence of an account of a partner financial institution is taken into account. In the above-mentioned Patent Document 2, as an example of such a fee system, the exchange fee is determined in a stepwise manner according to the card type, the number of money exchanged, etc. used by the customer when changing money.

  By the way, in recent years, the environment surrounding financial institutions has suddenly changed, and financial institution alliances and branch consolidation / unification have become active, and there is an urgent need to acquire or maintain customers. For example, not only customers of financial institutions and customers of their own stores, but also customers of other banks, customers of other financial institutions, etc. are encouraged to carry out currency exchanges and extend the operating time of equipment. The company is looking for ways to increase the number of customers. Furthermore, from the viewpoint of ensuring profitability, in addition to applying the exchange fee system according to the degree of customer contribution to the financial institution, the exchange fee system is operated flexibly, for example, stores where exchange handling equipment is installed. There is a growing demand for flexible operation of each currency exchange fee system.

  Despite this situation, the technique of Patent Document 1 increases the convenience of using a dedicated exchange card, but leaves room for improvement in the flexible setting of the exchange fee. Even in Patent Document 2, the exchange fee system is collectively managed by a fee management server connected to the exchange handling device so that data can be transmitted and received, and there is a limit to the flexible operation of the exchange fee setting.

  The present invention has been made to solve the above-mentioned problems associated with collection of fees when handling cash, such as money exchange, and has an object of enabling flexible operation of fees.

  In order to solve at least a part of the problem, in the cash handling apparatus of the present invention, when collecting a transaction fee from a customer who desires a cash transaction and performing a cash transaction, the customer identifying unit identifies the customer. On the other hand, for transaction fees, this is associated with each customer category in which the customer is divided into a plurality of hierarchies and each transaction content category in which the contents of the cash transaction are divided into a plurality of hierarchies. It is stored in the fee storage unit together with a plurality of transaction content classification criteria classified into a plurality of hierarchies. Determination of the stored handling fee is performed by the fee determination unit, which determines the customer category to which the customer belongs based on the identification result of the customer identification unit, and the customer category and the customer The transaction fee is determined with reference to the fee storage unit based on the transaction content category to which the desired cash transaction content belongs.

  The handling fee determined in this way is collected from the customer. In the present invention, the display unit uses the display unit to classify the transaction content categories into a plurality of hierarchies, the customer category and the transaction content categories, Is displayed as fee information, and a setting operation for setting the displayed fee information is accepted in the setting unit. Then, when the fee information is set by the setting unit, the update unit updates the stored content of the fee storage unit to the set fee information in preference to the designated fee information. As a result, according to the present invention, after visually confirming the fee information display of at least one of the transaction content classification criteria and transaction fees on the cash transaction device side, and the fee information display on the cash transaction device side The handling of cash information such as currency exchange is possible because various fee information (transaction content classification criteria and / or transaction fees) can be set individually for each cash transaction device through the operation of setting the fee information (transaction content classification criteria and / or transaction fees) This makes it possible to flexibly manage the fee collection.

  When updating the storage contents of the fee storage section by the updating section, the stored contents are overwritten and updated, and the storage contents to be updated are prepared separately with the same contents as the stored contents, and the storage contents to be updated Can be rewritten.

  The above-described cash handling apparatus of the present invention can be configured as follows. For example, the transaction fee determined by the fee determination unit can be displayed on the fee display unit prior to collecting the transaction fee from the customer. By doing so, it is possible to inform the customer in advance of the transaction fee required for the current transaction for the customer who desires cash transaction, which is user-friendly.

  Such transaction fee display includes a plurality of transaction content classification criteria and / or transaction fee indications on the cash transaction device side, and transaction content classification criteria and / or a display of this indication on the cash transaction device side. Alternatively, it can be performed independently of the transaction fee setting operation.

  In addition, when determining the transaction fee by the fee determination unit, the transaction content classification to which the cash transaction desired by the customer belongs can be determined based on an instruction from the customer. If it carries out like this, it will become a transaction fee according to the cash transaction which a customer desires, and a customer's discomfort can be eased.

  In addition, when storing the transaction fee in the fee storage unit, it is also possible to store the transaction fee that differs depending on the time of the transaction, in this way, for example, during transactions outside business hours or on holidays It is possible to achieve both improvement of service to customers and profitability by making the determination and collection of transaction fees in the transaction of the customer more expensive than the business hours.

Furthermore, when applying as a cash handling device that exchanges money as a cash transaction,
A money input unit that receives money input;
A currency exchange unit for exchanging the inserted money into money of a denomination designated by the customer and collecting the exchanged money as the transaction fee;
The fee storage unit stores the exchange fee as the transaction fee and an exchange content classification criterion for dividing the exchange content classification as the cash transaction classification into a plurality of layers,
The display unit displays, as the fee information, a plurality of exchange content classification criteria for dividing the exchange content classification into a plurality of layers, and at least one of the exchange fees corresponding to the customer classification and the exchange content classification,
When the fee information is set by the setting unit, the update unit updates the fee information stored in the fee storage unit,
The fee determining unit may be configured to determine the exchange fee with reference to the fee storage unit based on the customer category and the transaction content category to which the exchange content designated by the customer belongs. it can.

  If it carries out like this, in the money-changing act which is one form of cash transaction, it can contribute to the flexible management of the fee, and the improvement of the service to a user. For example, the amount of money required for exchange, money exchange denomination, time zone, frequency of use, etc. differ between commercial areas and restaurants, so that fees can be set and collected according to the characteristics of the area where this equipment is installed. Become.

In the above configuration,
An apparatus main body having the money input unit and the exchange unit;
The display unit and the setting unit, comprising a mounting body mounted on the apparatus main body,
The wearing body is
A fee money input unit that receives money to collect the exchange fee may be provided separately from the money input unit.

  If it carries out like this, it can be made into the cash transaction apparatus which has the above-mentioned advantage by modification | remodeling of mounting | wearing a mounting body to the existing cash transaction apparatus (in this case, cash exchange apparatus) provided with the apparatus main body which has an exchange part. Can be used effectively.

Or an apparatus main body having the money input unit, the exchange unit, the display unit, and the setting unit;
It is also possible to equip the apparatus main body with a mounting body that has a fee money input part separately from the money input part for receiving money input in order to collect the exchange fee.

  In this way, the apparatus body can be provided with a configuration necessary for exchange, and the mounting body itself can be specialized in accepting coin insertion as an exchange fee, thereby facilitating fee (coin) collection.

In addition, in the cash handling device as a cash exchange device,
A customer belonging to the predetermined customer category comprises a currency exchange action upper limit setting unit for setting an upper limit of the number of executions per unit period of a predetermined currency exchange action for exchanging with the currency exchange content belonging to the predetermined currency exchange content category,
The fee determining unit
The predetermined customer classification and the predetermined exchange contents at the time of the exchange action after the execution number of the predetermined exchange action by the predetermined customer within the unit period exceeds the set upper limit execution number It is also possible to determine an exchange fee in place of the exchange fee corresponding to the classification.

  In this way, it is possible to easily change the exchange fee until the exchange rate reaches the upper limit number of executions and when the upper limit is exceeded, and the upper limit execution number can be set independently. Therefore, it is possible to further diversify the services when changing money.

  In this case, the fee determining unit determines the exchange fee determined on behalf of the exchange fee corresponding to the predetermined customer category and the predetermined exchange content category, the exchange content one level above the predetermined exchange content category. It can also be a currency exchange fee corresponding to the category.

  Furthermore, the number of executions of the currency exchange action until the set upper limit of the number of executions is reached can be displayed on the execution number display section prior to the collection of the exchange fee from the customer. Since it can be shown to the customer prior to the exchange action whether the predetermined number of exchanges will be reached, the service can be diversified and user friendly in this respect.

  Hereinafter, embodiments of the present invention will be described based on examples. 1 is a perspective view showing an outline of the appearance of a cash exchange apparatus 100 in the embodiment, FIG. 2 is a perspective view showing a state where a front door of a fee collection apparatus 200 attached to the cash exchange apparatus 100 is opened, and FIG. 3 is a fee collection. 4 is an explanatory view showing a state of an upper surface of the apparatus 200. FIG.

  As shown in the figure, the cash exchange device 100 is configured by mounting a fee collection device 200 on a money exchange device main body 112. In this embodiment, the fee collection device 200 is configured to be retrofitted to the exchange device main body 112 in order to effectively use the exchange device installed in a bank, a credit union, or the like. Needless to say, the fee collection device 200 can be configured as a cash exchange device 100 that is already installed.

  The exchange device main body 112 includes a card insertion opening 114 at the upper front portion of the apparatus, and a coin outlet 116, a bill handling opening 118, a wrapping coin outlet 120, and a display device 122 below the card insertion opening 114. The card insertion slot 114 receives the card held by the customer in the apparatus when changing money, and after the change, releases the card and returns it to the customer. The coin outlet 116 normally closes the front shutter and opens the shutter after money exchange to deliver coins to the customer. The banknote handling port 118 normally closes the front shutter. When changing money, the shutter is opened once to receive banknotes from the customer, and the shutter is closed. Note that banknotes that cannot be read and banknotes that cannot be handled will be returned. The wrapping coin outlet 120 normally closes the shutter on the upper surface, and opens the shutter after exchange to deliver the wrapped coin to the customer. The display device 122 is configured as a touch sensor type input device in addition to displaying various guidance contents to be described later, and receives an exchange content input from a customer. The coin outlet 116 and the wrapping coin outlet 120 together with a currency exchange function executed by a program to be described later constitute a currency exchange unit referred to in the present application. In addition, the display device 122 is configured to display the exchange fee, the upper limit of the number of exchange actions, etc. in combination with the exchange function executed by a program described later. Configure the display.

  The fee collection device 200 is intended to handle money separately from the currency handled by the currency exchange device main body 112 as currency exchange, and is configured to collect only the currency exchange fee independently. The fee collection device 200 is formed in a thin rectangular shape so as to reduce a sense of incongruity when the fee collection device 200 is retrofitted to the currency exchange device main body 112, and the upper surface thereof serves as a customer operation unit 210. Further, the fee collection device 200 includes a customer detection sensor 204 for detecting the approach of a customer (that is, presence / absence of currency exchange), a coin return slot 206, and an operation unit key lock 208 in a collection box 203 inside the front cover 202. A coin collection unit 209 and a fee display setting input unit 300, and the customer detection sensor 204 and the coin return port 206 are exposed to the outside from the front cover 202. The coin return port 206 returns coins such as change. The operation unit key lock 208 is operated when permitting the display and setting of the exchange fee by the fee display setting input unit 300, and is normally locked. Then, the display and setting of the fee display setting input unit 300 is permitted through an unlocking operation of a staff member who has authority to set the fee (mostly, a person in charge of a store such as a bank). The fee display setting input unit 300 will be described later.

  As shown in FIG. 3, the customer operation unit 210 includes, in order from the left, a fee display unit 212, a reception denomination display unit 214, a coin slot 216, a return button 218, and a coin return notification unit 220. . The fee display unit 212 is configured to display the exchange fee in combination with an exchange function executed by a program described later, and constitutes a fee display unit referred to in the present application. In this case, each time the customer inserts a coin as an exchange fee, the fee display unit 212 also displays the balance that is obtained by subtracting the amount of the inserted coin from the exchange fee. This balance calculation is performed by a balance calculation function executed by a program (not shown), and the fee display unit 212 displays the balance as a result. The accepted denomination display unit 214 includes a panel representing various denominations of money, and lights up a lamp on the lower surface of the panel to guide and display coins of denominations that can be accepted when collecting the exchange fee. As a result, the customer can pay the exchange fee without paying change. Of course, when an amount exceeding the exchange fee is paid, the change is returned from the coin return slot 206. The coin slot 216 receives coins from the customer and corresponds to the coin slot referred to in the present application. The return button 218 is operated by the customer when the change is returned, and when the change is made, the change is returned from the coin return slot 206. The coin return notification unit 220 lights up when there is a return coin such as change, displays that the customer has change, and performs return notification.

  Exchange with the above-described cash exchange apparatus 100 is performed as follows. Prior to exchange, the customer inserts the card into the card insertion slot 114 of the exchange apparatus main body 112. Thereby, the exchange function described later is executed. If the customer does not have a card, the exchange function is executed on the assumption that the exchange is for a customer who does not have a card after a predetermined time has elapsed since the customer detection by the customer detection sensor 204. While viewing the guidance display on the display device 122, the customer inputs the exchange amount, the coin type after the exchange, and the like on the display device 122. In response to this operation, the cash exchange apparatus 100 opens and closes the shutter of the banknote handling port 118 to accept the banknote, performs banknote discrimination, denomination discrimination, and the like, and then removes the coin into the coin outlet 116 and the wrapping coin outlet 120. From customer to customer. During this delivery, the shutter is opened and closed.

  Next, the electrical configuration of the cash exchange apparatus 100 will be described. FIG. 4 is a block diagram showing an electrical configuration of the cash exchange apparatus 100. As shown in the figure, the cash exchange apparatus 100 is configured around a control unit 150 included in the money exchange apparatus main body 112 and a collection control unit 230 included in the fee collection apparatus 200. The cash exchange apparatus 100 is connected to the management computer HC via the network NW, and data can be transmitted to and received from the management computer HC.

  The control unit 150 is configured as a microcomputer and includes a CPU that is a logical operation circuit, a RAM 160 that stores temporary data, a ROM 162 that stores data associated with a program to be described later, a fee storage unit 164, and the like. And a program to be described later constitute a customer identifying unit 152, a fee determining unit 154, a fee updating unit 156, and a currency exchange processing unit 158. In addition, the currency exchange apparatus main body 112 includes a money deposit / withdrawal unit 166, a card processing unit 168, a coin processing unit 170, a bill processing unit 172, a form processing unit 174, a customer operation unit 176, a display control unit 177, a staff operation unit 178, A voice guidance processing unit 180 and a communication processing unit 182 are provided, which are connected to and controlled by the control unit 150.

  The customer identifying unit 152 identifies the customer according to the reading result of the card inserted into the card insertion slot 114. The card reading is performed by the card processing unit 168, and when the customer identification by the customer identification unit 152 is performed, collation with the customer database of the management computer HC is performed via the network NW. In this case, a store customer database for store transaction customers is provided on the control unit 150 side, customer identification by database verification on the control unit 150 side, and database verification on the management computer HC side for customers not in the store customer database are performed. You can also do it. In this way, since it is not necessary to check the store transaction customer via the network, customer identification is simplified. In addition to reading the card, the card processing unit 168 also pulls the inserted card into the device, returns the card to the insertion hole, updates the transaction status (exchange status) to the card, and the like.

  The fee storage unit 164 is configured as a storage device such as a hard disk, and is associated with each customer category in which customers are divided into a plurality of hierarchies and each exchange content category in which exchange contents are divided into a plurality of hierarchies, as will be described later. Remember the exchange fee.

  The fee determination unit 154 determines the customer classification to which the customer identified by the customer identification unit 152 belongs, and the determined customer classification and the operation of the customer operation unit 176 (specifically, the exchange amount, the coin type after the exchange, etc.) The exchange fee of the fee storage unit 164 is determined based on the exchange content category to which the exchange content determined by (1) belongs. The customer operation unit 176 transmits the operation of the touch sensor type input device on the display device 122 to the control unit 150 and controls the exchange content display and the operation procedure guidance display on the display device 122.

  The fee update unit 156, for example, when the exchange content classification standard and the exchange fee are set as will be described later, for example, the exchange content classification standard designated by the management computer HC connected to the cash exchange apparatus 100 via the network NW, Prior to the exchange fee, the contents stored in the fee storage unit 164 are updated to the set exchange content classification criteria and the exchange fee.

  The exchange processing unit 158 performs various types of processing performed by the cash exchange apparatus 100 in addition to processing related to currency exchange, such as calculation of coin type and number of coins / banknotes after exchange, in addition to the denomination and authenticity determination of inserted banknotes. Centralized control of processing.

  The coin deposit / withdrawal unit 166 opens and closes the shutter of the coin outlet 116 and the bill handling port 118 when changing money, and deposits / withdraws coins and bills. The coin processing unit 170 opens and closes the shutter of the coin outlet 116 and the wrapping coin outlet 120, and withdraws the exchanged coins as roses or as wrapping coins. The banknote processing unit 172 opens and closes the banknote handling port 118 at the time of exchange, deposits the banknote, and dispenses the banknote after the exchange. The form processing unit 174 creates and issues a statement that describes the transaction information for the exchange transaction, and delivers the statement to the customer from the bill handling port 118 or the card insertion port 114 through the shutter opening and closing. In this case, the transaction information in the schedule issued by the form processing unit 174 is stored inside the cash exchange apparatus 100 as a copy slip and stored in a predetermined storage device. The clerk operation unit 178 is installed inside the currency exchange apparatus main body 112, and is operated by the clerk at the time of failure recovery, maintenance inspection, and the like. The voice guidance processing unit 180 guides the exchange procedure by voice from a speaker (not shown) provided in the display device 122. The communication processing unit 182 is used for various data transmission / reception with the fee collection device 200.

  Even in the collection control unit 230 on the fee collection device 200 side, it is configured as a microcomputer, a CPU that is a logical operation circuit, a RAM 240 that stores temporary data, data on programs such as fee collection and fee setting, etc. ROM 242 or the like for storing the fee, and a fee display processing unit 232 and a fee setting processing unit 234 are configured by these and a program described later. In addition to this, the fee collection device 200 includes a coin processing unit 244, an amount display processing unit 246, and a communication processing unit 248, which are connected to and controlled by the collection control unit 230. The collection control unit 230 is connected to the operation unit key lock 208, the customer detection sensor 204, and the fee display setting input unit 300 shown in FIG.

  The fee display processing unit 232 corresponds to a plurality of exchange content classification criteria for dividing the exchange content category into a plurality of layers, a customer category and an exchange content category when the exchange fee is set by the staff via the fee display setting input unit 300. The exchange fee is displayed on the fee display setting input unit 300 as described later. The fee setting processing unit 234 accepts the setting operation when there is an operation for setting the exchange fee by the staff via the fee display setting input unit 300 as will be described later, and displays or sets the exchange fee in accordance with the operation. Create data according to the exchange fee. This data is sent to the control unit 150 of the currency exchange apparatus main body 112 via the communication processing unit 248, and is used for the storage update of the fee storage unit 164 by the fee update unit 156.

  The coin processing unit 244 receives and collects coins inserted into the coin insertion slot 216 in the customer operation unit 210 of the fee collection device 200, and returns counterfeit coins or coins that are inappropriate for reception (for example, foreign coins). Coins are returned when transactions are canceled. The monetary amount display processing unit 246 displays the determined exchange fee and the remaining balance of commissions (incomplete collection amount) on the fee display unit 212 of the customer operation unit 210, and also displays the denomination in the reception denomination display unit 214. Also do. In addition, the money amount display processing unit 246 controls the lighting of the coin return notification unit 220 at the time of coin return, and notifies the customer of the coin return via the coin return notification unit 220. The communication processing unit 248 is involved in data transmission / reception with the control unit 150 on the exchange device main body 112 side, and is connected to the communication processing unit 182 of the exchange device main body 112.

  Here, prior to the explanation of the exchange process and fee setting performed by the cash exchange apparatus 100 of the present embodiment, the state of the classification of customers who desire exchange and the details of the exchange fee will be described.

  In this embodiment, the degree of customer contribution is taken into account when changing money using the cash exchange apparatus 100. Specifically, customers are classified into two major categories: a non-card customer who does not have a card such as an exchange card or a cash card, and a card customer who exchanges money using some card. After that, the card customer is further subdivided, and the general exchange card customer who wants to exchange money with the general exchange card issued by the bank's own store (store where the cash exchange device 100 is installed) for a certain financial institution, 1 preferential exchange card customer who wants to exchange money with 1 preferential exchange card, 2nd preferential exchange card customer who wants to exchange money with 2nd preferential exchange card issued by their own store, exchange with other store exchange card issued by their own other store Other store exchange card customers desired, other bank exchange card customers who wish to exchange money with other bank exchange cards issued by business partner financial institutions, own C card customers who want to exchange money with their own issued cash cards, issued by business partner financial institutions The bank card is classified into another bank C card customer who wants to exchange money.

  The customer classification according to such customer classification is based on the customer's contribution when issuing the exchange card (general exchange card, first preferential exchange card, second preferential exchange card) of the own bank. Determined at the store. For example, the general exchange card is issued to a customer who has a transaction account (ordinary account / current account) in his / her store and has a relatively small exchange frequency, exchange amount, exchange coin number, and the like. The first preferential exchange card has a trading account at its own store and is also provided with an account with high savings such as a time deposit, and is issued to customers with relatively high frequency, exchange amount, number of exchange coins, and the like. The second preferential exchange card has a trading account at its own store and also has an account with high savings such as a time deposit, and is issued to customers who have a high frequency, exchange amount, number of exchange coins and the like. Thus, the customer classification at the store where the cash exchange apparatus 100 is installed can be set with a high degree of freedom at the store. This setting will be described later.

  Explaining the above customer category by the preferential degree corresponding to the customer's contribution, the second preferential exchange card customer has the highest preferential degree because the customer has the highest contribution to the store, the next ranking is 1 preferential exchange card customer. Next, the general exchange card customer, the other store exchange card customer and the other bank exchange card customer follow in the same row, followed by the own C card customer and the other bank C card customer in the same row, and the lowest in the non-card customer It is said that. The customer classification corresponding to the preferential degree can also be set at the store where the cash exchange apparatus 100 is installed. For example, the same ranking is lost, the second preferential exchange card customer, the first preferential exchange card customer, the general exchange card customer, the other store exchange card customer, the other bank exchange card customer, the own bank C card customer, the other bank C card customer, non- The preferential degree can be determined in the order of card customers.

  The exchange fee is determined in accordance with the degree of preferential treatment. From the viewpoint of fee management, the exchange fee for each customer category is loaded from the management computer HC side into the cash exchange apparatus 100 of each store via the network NW. . Once fixed at the exchange fee once loaded, the service for customers will be stiffened, and diversification and differentiation of unique services for each store will be hindered. Therefore, in this embodiment, the exchange fee system for each customer category can be individually set on the cash exchange apparatus 100 side as will be described later. FIG. 5 is an explanatory diagram showing an example of the setting result of the exchange fee system for each customer category.

  As shown in FIG. 5, the exchange fee system is configured by dividing the contents of the exchange into 4 ranks for each customer, and further, those that are applied during business hours and those that are applied outside business hours are prepared. . Explaining this in order of the above-mentioned preferential degree, the second preferential exchange card customer has the highest preferential degree, so for exchange during business hours, there is no exchange fee for exchange using the cash exchange device 100 Only during non-business hours, all exchanges are ranked as a flat-rate exchange fee for all exchanges. The first preferential exchange card customer is given a free exchange fee for exchange content rank 1 during business hours, and a uniform exchange fee for exchange content ranks 2-4. Outside business hours, each exchange content rank is increased by a predetermined amount. General exchange card customers, other store exchange card customers, and other bank exchange card customers are increased for each exchange content rank, and are increased for each rank even outside business hours. Own bank C card customers and other bank C card customers are premiumed from the above general exchange card customers, and non-card customers are further premiumed.

  And for specific exchange contents, specifically the exchange contents of rank 1 in business hours with the highest exchange frequency and less burden for exchange processing, the upper limit per day that can be applied for the charge at the exchange contents rank The number of times is also set. In other words, since there is no upper limit for the second preferential exchange card customer, if it is an exchange act belonging to this rank 1, the fee is free no matter how many times it is performed during business hours. For non-card customers, the exchange fee shown in FIG. 5 is required for each exchange. Other customers (general exchange card customers, first preferential exchange card customers, other store exchange card customers, other bank exchange card customers, own C card customers), if they are exchange activities belonging to rank 1, within business hours The fee is free up to 3 times, and a currency exchange fee is required from the 4th time. In the present embodiment, for the fourth and subsequent rank 1 exchange activities, the exchange fee for the next rank 2 exchange contents is applied.

  The exchange fee corresponding to each customer category and each exchange content shown in FIG. 5 and the number of exchanges (currency exchange category criteria) for ranking the exchange contents are as follows. It can be set individually. In addition, the exchange contents can be further subdivided. This point will also be described later. Use of the charge system during business hours and after hours is done according to the time at which the exchange is performed.

  Next, the exchange process which the cash exchange apparatus 100 of a present Example cooperates with the control part 150 and the collection control part 230 using the above-mentioned exchange fee system is demonstrated. FIG. 6 is a flowchart showing the contents of the exchange processing routine. This exchange process is executed in response to a sensor signal (customer detection signal) from a customer detection sensor 204 (see FIG. 1) provided in the fee collection device 200. Further, when the return button 218 of the fee collection device 200 is operated by the customer in the middle of the process, or when a cancel operation described later is performed, the process is stopped as a trigger, and the processing contents up to that point are reset.

  When this exchange processing routine is started in response to the customer detection of the customer detection sensor 204, the detected customer operation is waited (step S100). During this standby, the cash exchange apparatus 100 displays, for example, “Please insert a card” and “Please operate the start button” on the display screen of the fee display unit 212 in order to prompt the customer to perform an operation. . In addition, the voice guidance processing unit 180 plays a guidance voice. The customer inserts the card into the card insertion slot 114 when changing the card using the above-described card guidance or guidance notification, and operates the start button when the card is not held.

  When there is a customer operation, the time at that time is read from a timer (not shown), the time is stored (step S110), and it is determined whether the customer operation is card insertion or button operation (step S120). If it is determined that the operation is a button operation, the customer can be identified as a non-card customer, so the identification result is stored (step S125), and the process proceeds to step S150 described later. When a card is inserted, the card is received / read at the card insertion slot 114, and the customer is identified from the read result (step S130). With this identification, the customer using the card can be associated with the customer category described above, and after the identification result is stored, the new usage history is updated and stored while reading the usage history of the card. (Step S140). The reading / updating of the card usage history is for grasping the usage history (number of times of use) in one day of exchange for the convenience of setting an upper limit on the number of exchanges without charge as will be described later. The fee storage unit 164 stores the use history up to the previous time and the use history including the current use.

  In step S130 described above, when the customer inserts a card that cannot be used for money exchange in the cash exchange apparatus 100, and when such an unusable card is inserted, a message to that effect is displayed on the display device 122. The card is to be returned. This unusable card includes a card that exceeds the limit when the issued exchange card has a limit on the number of times it can be used, an exchange card / cash card of another financial institution that does not have a business alliance.

  Following this step S140 or storage of the non-card customer (step S125), the current exchange time and the fee according to the identified customer (customer category) are determined from the fee structure shown in FIG. 5 (step S150). For example, if the exchange time is 1 pm on weekdays, the fee structure within the business hours of FIG. 5 is selected, and if the exchange customer is a non-card customer, the exchange fee for each rank corresponding to this non-card customer ( Ranks 1 to 4) are determined. The same applies to the general exchange card customer and the like using the card, and the identification result of step S130 is used for the card customer.

  Next, from the card reading result in step S130, it is determined whether or not the used card has an upper limit on the number of exchanges with predetermined exchange contents (in this embodiment, rank 1 exchange contents during business hours). Determination is made (step S160). If the card customer has an upper limit, the history reading result (number of uses) in step S140 is compared with the set upper limit number (step S170), and if the usage number exceeds the upper limit number, the difference is calculated. It is set to zero (step S190). If the usage count has not reached the upper limit count, the difference is calculated (step S180). The difference thus obtained means the remaining number of exchanges with no fee in the exchange contents of rank 1. As shown in FIG. 5, since there is no need to obtain the difference between the second preferential exchange card customer and the non-card customer without such an upper limit, the process proceeds to the subsequent step S200. If the exchange time is outside business hours, as shown in FIG. 5, there is no upper limit number setting, so steps S160 to S190 can be skipped.

  When the fee according to the difference and the customer classification / exchange time is determined in this way, the fee to which the customer is applied is displayed on the display device 122 prior to the exchange (step S200). FIG. 7 is an explanatory view showing a state of a fee display applied during business hours for a general exchange card customer, another store exchange card customer, and another bank exchange card customer. As shown in FIG. 7, when these customers insert their own exchange card into the card insertion slot 114, the customer can visually confirm the fee for the exchange to be performed before the exchange for each rank of the exchange contents. it can. The display screen of FIG. 7 displays a list of fees for each exchange content rank, and since there is a free exchange application for these customers, that fact and its upper limit are set as “Free exchange is possible only 3 times a day. And the remaining number of executions for free exchange is also displayed as “Free exchange is possible twice today”. In this case, the upper limit number set in FIG. 5 is displayed as the number of executions of free exchange, and the numerical value of the above difference is displayed as the remaining number of executions of free exchange.

  The display described above is changed from that shown in FIG. 7 because the fee determined in step S150 is different if the customer is different, or if the exchange time is within or outside business hours. For example, even if the customer has a free currency exchange during business hours, it is not applicable outside business hours (see FIG. 5). Therefore, the display screen of FIG. The fees outside of business hours are displayed for each exchange rate rank. Even when a customer is replaced, a fee corresponding to the customer category to which the customer belongs is displayed for each exchange rank.

  When the exchange fee and the number of free exchanges are displayed, if the maximum number of free exchanges has already been exceeded, the following will be performed. In this case, since the difference is set to zero in step S190 in FIG. 6, if the difference = 0, the number of times that free exchange can be executed in FIG. The exchange fee of the exchange content rank 2 is displayed as the exchange fee. In this case, the exchange fee of the exchange content rank 2 is stored as a substitute for the exchange fee of the exchange content rank 1, and is used when the exchange fee is determined through an instruction on the number of exchanges of the customer, which will be described later.

  When such a fee display is performed, the cash exchange apparatus 100 performs an exchange process corresponding to the exchange amount, exchange denomination and the like by the customer (step S300), and ends this routine.

  FIG. 8 is a flowchart showing details of the exchange process in step S300. As shown in the figure, in the exchange process, first, the shutter of the coin outlet 116 and the bill handling port 118 is opened to prepare for money deposit from the customer (step S310). When there is a deposit, the shutter is closed and the exchange content designation from the customer is awaited (step S320). The exchange contents in this case include the exchange amount and denomination designation after exchange. In this case, for the received money, the above-described authenticity determination and denomination determination are performed, and the unreadable banknotes are refunded.

  If there is an exchange content designation from the customer, the exchange content is made to correspond to the fee determined in step S150, a fee matching the exchange content designated by the customer is determined, and the fee is displayed (step S330). In determining the fee, it is also determined whether or not the current exchange is free of charge based on the difference described above. This determination fee is displayed on the display device 122 on the exchange device main body 112 side and also on the fee display unit 212 on the fee collection device 200 side. When displaying the fee on the display device 122, the fee displayed in a list form in FIG.

  Next, preparations for the withdrawal of exchange money in accordance with the contents of exchange specified by the customer are made (step S340). In preparation for the withdrawal, a loose coin is prepared at the coin outlet 116, and a wrapping coin is prepared at the wrapping coin outlet 120. In the banknote after exchange, it prepares in the banknote handling port 118. FIG. Such preparation is performed with the shutter closed.

  Then, it is determined whether or not it is necessary to collect the exchange fee (step S350). If no collection is required (that is, free exchange), the process proceeds to step S370 and the received cash is stored in the apparatus. On the other hand, if it is necessary to collect the exchange fee, it is collected after waiting for the customer to input the fee (step S360). This fee collection is performed by inserting coins into the coin insertion slot 216 in the fee collection device 200, and when the fee is collected without excess or deficiency, or when the fee is collected with return of change, in step S370. Store cash. When coins are inserted, the collected money is displayed on the fee display unit 212 and the input money type is displayed on the accepted money type display unit 214 as described above. Further, a form issuing routine (not shown) is executed in parallel with the cash accounting in step S370, whereby the form processing unit 174 issues the form in which the transaction contents are described as described above, and the form is handled as the bill handling slot. It is delivered to the customer from 118 or the card insertion slot 114. Since the banknote handling port 118 is located below the card insertion port 114 returned at the end of the transaction, it becomes possible to prevent forgetting to remove the card. If the form is delivered together with the card from the card insertion slot 114, the effect of preventing the card from being forgotten is further enhanced.

  Next, in order to exchange money, it is determined whether or not the current exchange has been made through card insertion (step S380). If the card is used, the card is returned (step S390), and the coin is collected. The shutters such as the outlet 116 and the packaged coin outlet 120 are opened, and the exchange money is withdrawn (step S400). If the card is not used, it immediately shifts to the waiting for withdrawal of exchange money. When the withdrawal of the money exchange by the customer is completed by the sensor installed at the above-described outlet, the opened shutter is closed and this routine is finished.

  Next, fee setting performed by the cash exchange apparatus 100 according to the present embodiment will be described. FIG. 9 is a flowchart showing a procedure for setting a fee, and FIGS. 10 to 12 are flowcharts showing details of the procedure for setting the fee. The fee setting procedure shown in FIG. 9 is performed by the operation unit key lock 208 (FIG. 2) of the fee collection device 200 by a staff member who has the setting authority (in this embodiment, the store manager who holds the operation key of the operation unit key lock 208). This is executed through the release operation of (see). When the operation controller key lock 208 is released, the collection control unit 230 of the fee collection device 200 accesses the control unit 150 of the exchange device main body 112 and exchanges fee system data from the fee storage unit 164 (see FIG. 5). Is read (step S500). This read data is used as display data at the time of item setting to be described later.

  Following the data reading, it is determined whether or not an operation for selecting the setting target item has been performed by an attendant (step S510), and the process waits until there is a selection operation. In this embodiment, as will be described later, it is possible to set each item of exchange upper limit setting, exchange content rank category value setting, and fee for each exchange content rank for each customer. Wait for selection. For example, these items are displayed as buttons on the fee display setting input unit 300, and a button operation by a staff member of the display items is waited, or a hardware button is provided in the fee display setting input unit 300, and the operation is waited for. What is necessary is just to take the structure to do.

  When any of the above items is selected, setting processing for the selected item is performed (step S520). This setting process will be described assuming that, for example, the exchange upper limit setting has been selected in step S510. FIG. 10 is a flowchart showing details of the procedure for setting the exchange upper limit, and FIG. 13 is an explanatory diagram showing an example of a screen displayed on the fee display setting input unit 300 when setting the fee.

  In this embodiment, each item setting relating to the exchange fee is set for the general exchange card customer, the first preferential exchange card customer, the second preferential exchange card customer, the other store exchange card customer, the other bank, which have already been described for the fee structure during business hours. It is set for each exchange card customer, own C card customer, other C card customer, and non-card customer, and the charge system outside business hours can also be set for each of the above customer category orders. Therefore, in step S521 in FIG. 10 through the selection target item selection (exchange upper limit setting) operation by the clerk, the collection control unit 230, as shown in FIG. A fee setting initial screen for changing money during business hours is displayed on the fee display setting input unit 300. The initial display screen of FIG. 13 displays items related to the exchange limit for general exchange card customers, specifically, the maximum number of free exchanges per day, the maximum number of exchanges per day, and the maximum number of exchanges per day. It will be. For the numerical display of these items, the exchange fee system data read in step S500 is used. For example, the numerical value of the number of free exchanges shown in FIG. It should be noted that if the upper limit number of sheets and the upper limit number of times per day are displayed in FIG. 7, these are also set after setting.

  The collection control unit 230 accepts and waits for a setting operation for the exchange upper limit item of the clerk following the above-described list display (step S522). The attendant uses the arrow keys displayed on the fee display setting input unit 300 to highlight the numerical value of the item desired to be set, and in that state, operates the numeric keypad to change the numerical value. FIG. 13 shows how the upper limit number of free exchanges can be changed, and this upper limit number is changed and set by a numeric keypad operation. The staff can arbitrarily set the numerical value of each displayed item, and can proceed to the next item setting without changing it.

  When the setting key operation is performed after the numerical value of the item desired to be changed among the items displayed by the attendant is changed by the numeric keypad operation, the collection control unit 230 updates the item related to the set exchange upper limit. The fee is stored in the fee storage unit 164 (step S523). Thereby, after this setting operation, the data regarding the exchange upper limit after setting is reflected in the exchange fee system.

  Since the above-described exchange upper limit setting process is for the general exchange card customer among the various customers described above, the collection control unit 230 displays the setting items for the general exchange card customer and sets by the staff When data is updated through the operation, settings are made for the next customer (for example, the first preferential exchange card customer). Since the customer is switched every time the upper right display part in the display screen of FIG. 13 is pressed, for example, when the customer is pressed once from the state shown in FIG. It becomes a display / setting screen about the 1st preferential exchange card customer etc. which are the next customers. When the change setting is completed while changing the customer in this way, for example, when the end button in FIG. 13 is operated, the setting relating to the exchange upper limit, that is, the setting of the item selected in step S510 is completed. move on.

  When the exchange content rank category value setting is selected in step S510, the operation is as follows. FIG. 11 is a flowchart showing details of the procedure for setting the exchange content rank category value. In this case, first, a list of exchange contents ranks for general exchange card customers is displayed based on the read exchange fee system data (step S524). FIG. 14 is an explanatory diagram showing an example of the exchange content rank setting screen displayed on the fee display setting input unit 300.

  In the present embodiment, as shown in FIG. 5, the contents of exchange for each customer are divided into ranks 1 to 4 according to the number of exchanges. Therefore, three classification values (classification reference values) for classifying the exchange contents are prepared. FIG. 14 shows a state in which the respective exchange content classification values are displayed.

  The collection control unit 230 accepts and waits for a setting operation for the rank classification value of the change contents of the clerk following the above-described list display (step S525). The attendant uses the arrow keys displayed on the fee display setting input unit 300 to highlight the numerical value of the item desired to be set, and in that state, operates the numeric keypad to change the numerical value. FIG. 14 shows a state in which the upper limit number that defines the boundary between rank 2 and rank 3 of the exchange contents can be changed, and this upper limit number is changed and set by a numeric keypad operation. The staff can arbitrarily set the numerical value of each displayed item, and can proceed to the next item setting without changing it.

  As shown in FIG. 14, in this embodiment, up to 10 rank division values that define the boundaries of ranks are prepared. Therefore, the exchange charge system shown in FIG. 5 can be further subdivided by setting and inputting the upper limit number where the numerical value is displayed in FIG.

  When the setting key operation is performed after the numerical value of the item desired to be changed is set by operating the numeric keypad among the items in which the staff is displayed, the collection control unit 230 displays the item regarding the set exchange content rank classification value. The fee is updated and stored in the fee storage unit 164 (step S526). Thereby, after this setting operation, the data regarding the exchange content rank after setting is reflected in the exchange fee system. For example, the display numerical value of the exchange number shown in FIG. 7 is the numerical value after setting.

  As described above, since the processing for setting the exchange content rank classification value is for general exchange card customers among the various customers described above, it is also necessary for customers other than general exchange card customers as described above. Set according to. When the change setting is completed while changing the customer, the process proceeds to the next step.

  When the fee setting for each exchange content rank is selected in step S510, the operation is as follows. FIG. 12 is a flowchart showing details of a procedure for setting a fee for each exchange content rank. In this case, first, based on the read exchange fee system data, a list of exchange fees for general exchange card customers is displayed (step S527). FIG. 15 is an explanatory diagram showing an example of the exchange fee setting screen for each exchange content rank displayed on the fee display setting input unit 300.

  The collection control unit 230 accepts and waits for a setting operation for the fee setting of the attendant following the above-described list display (step S528). The attendant uses the arrow keys displayed on the fee display setting input unit 300 to highlight the fee value corresponding to the exchange content desired to be set, and in that state, operates the numeric keypad to change the value. FIG. 15 shows a state in which the exchange fee can be changed for the exchange content rank 3 in which the number of exchanges is 301 to 500, and this territory fee is changed and set by the numeric keypad operation. The staff can arbitrarily set the numerical value of each displayed item, and can proceed to the next item setting without changing it.

  As shown in FIG. 15, in this embodiment, as described above, a reserve is provided for the exchange content rank with the extra rank division value. Therefore, it is possible to further subdivide the exchange fee system shown in FIG. 5 by setting and inputting a fee to the spare exchange content rank which is set to zero in FIG.

  When the setting key operation is performed after changing the setting of the fee value desired to be changed by operating the numeric keypad among the respective exchange content ranks displayed by the clerk, the collection control unit 230 updates the item relating to the already set exchange fee. Then, the fee is stored in the fee storage unit 164 (step S529). Thereby, after this setting operation, the exchange fee after the setting is reflected in the exchange fee system. For example, the display numerical value of the exchange fee for each exchange content rank shown in FIG. 7 is a numerical value after setting.

  Since the fee setting process for each exchange content rank described above is for general exchange card customers among the various customers described above, as described above, for customers other than general exchange card customers, too. Set as necessary. When the change setting is completed while changing the customer, the process proceeds to the next step.

  When the collection control unit 230 updates the data through the setting item display / setting operation by the clerk in this way, as shown in FIG. 9, the collection control unit 230 determines whether or not the exchange fee item is continuously selected based on the button operation by the clerk ( Step S530). That is, if, for example, the exchange upper limit setting is selected in the first step S510 and the process shown in FIG. 10 is performed, the collection control unit 230 again sets the exchange upper limit setting, the exchange content rank classification value setting in the fee display setting input unit 300, Each button setting of each item setting of the fee for each exchange content rank is displayed, and the continuation or completion of the setting item is determined from the status of these button operations. When the above buttons are displayed, buttons for items that have already been selected and set are distinguished from non-selected buttons by a method such as reverse display or display deletion. Then, for example, a completion button is displayed on the above button display screen, and if there is a button operation corresponding to the setting item, it is determined that the setting is continued, and the setting process described above for the selected item is executed and completed. If the button is operated, the setting is completed and this routine is terminated.

  When the above processing is repeated for setting other customers than the general exchange card customer, the corresponding processing can be omitted for those that do not require setting. For example, since non-card customers do not apply for free exchange, the second preferential exchange card customer has no limit on the maximum number of free exchanges, so there is no need to set the maximum number of free exchanges for these customers. . Therefore, in this case, it is possible to omit setting of the upper limit number of free exchanges. In addition, as described above, other store exchange card customers and other bank exchange card customers are in the same row as general exchange card customers in terms of preferential degree, and there is no difference in fee as shown in FIG. Therefore, the setting for these customers can be omitted. In FIG. 5, the upper limit number of free exchanges is uniformly set to 3 times. However, the upper limit number for each customer can be made different by setting the upper limit number in step S520 for each customer. In addition, the rank classification value (number of exchanges) for classifying the exchange contents is uniform for each customer in FIG. 5, but this is also classified by the customer by setting the rank classification value in step S560 for each customer. It is also possible to change the number of money exchanged.

  The fee setting procedure described with reference to FIGS. 9 to 12 has been described as being performed by the collection control unit 230 of the fee collection device 200 using the fee display setting input unit 300 on the fee collection device 200 side. The control unit 150 of 112 can perform the screen display / setting operation standby similar to the fee display setting input unit 300 on the display device 122, and can be performed on the exchange device main body 112 side.

  As described above, according to the cash exchange apparatus 100 of the present embodiment, when collecting a currency exchange fee from a customer who desires to exchange money, the customer uses the card used by the customer to identify the customer category to which the customer belongs. (Step S130). On the other hand, as shown in FIG. 5, the exchange fee is associated with each customer category in which the customer is divided into a plurality of hierarchies and each rank 1 to 4 in which the exchange contents are divided into four ranks. The fee storage unit 164 stores the exchange fee system. Then, based on the customer identification after the card reading, the transaction time (step S110), and the contents of the exchange according to the customer instruction, the exchange fee to be collected from the stored exchange fee system is determined (step S330).

  The exchange fee determined in this way is collected from the customer. The various items used for this exchange fee determination, specifically, the maximum number of free exchanges, the rank classification value (the number of exchanges) that is the boundary for dividing the exchange contents ) And the exchange fee for each exchange content are displayed in a list (step S521 and the like) and updated and stored through a setting operation by an attendant (steps S522 to 523 and the like). For this reason, after such setting, the set items are applied to each cash exchange apparatus 100, and the exchange fee after the setting is collected. Therefore, according to the cash exchange apparatus 100 of the present embodiment, since the rank classification value and the exchange fee that categorize the contents of exchange that are indispensable for determining the exchange fee to be collected can be set independently by each cash exchange apparatus 100, This can contribute to the flexible operation of handling fee collection and the improvement of services to users. For example, the amount of money required for exchange, money exchange denomination, time zone, frequency of use, etc. differ between commercial areas and restaurants, so that fees can be set and collected according to the characteristics of the area where this equipment is installed. Become. More specifically, the exchange fee can be set low as a limited-time campaign.

  In addition, in this embodiment, by setting a commission fee that takes into account the priority of the customer, not only can the services for customers be diversified and differentiated, but for example, by flexible setting of overtime fees, etc. It is also preferable from the viewpoint of securing profits.

  In addition, since the rank classification value and the exchange fee for classifying the above-described exchange contents are set according to the customer classification to which the customer belongs, further diversification and differentiation of services can be achieved.

  In addition, since the exchange fee determined through customer identification is displayed on the display device 122 on the front of the apparatus prior to the exchange (see FIG. 7), the exchange fee required for exchange can be informed to the customer in advance. Become friendly. In addition, for example, the number of effective free currency exchanges is calculated and displayed based on the implementation status of the currency exchange action (steps S140 to 200 / see FIG. 7), which is easier to use.

  In this embodiment, the exchange fee is collected by the fee collection device 200 that is separate from the exchange device main body 112, and the fee collection device 200 can be retrofitted to the exchange device main body 112. Therefore, it is possible to make the cash exchange apparatus 100 having the above-described advantages by modifying the existing cash exchange apparatus equipped with the apparatus main body for executing the currency exchange function, so that the existing apparatus can be effectively used. it can.

  As mentioned above, although the Example of this invention was described, this invention is not restricted to above-described embodiment, In the range which does not deviate from the summary, it is possible to implement in various aspects. For example, in the above-described embodiment, the fee collection device 200 is configured separately from the currency exchange device main body 112, but the cash collection device 100 in which the fee collection device 200 is incorporated in the currency exchange device main body 112 may be used.

  Moreover, although the case where the exchange fee is collected by coins has been described, the exchange card may have a prepaid function or an account withdrawal function so that the fee is automatically collected.

  Furthermore, the configuration of the fee collection device 200 can be further simplified. FIG. 16 is an explanatory diagram schematically showing the internal configuration of the cash exchange apparatus 100 when another form of the fee collection apparatus 200 is adopted. The fee collection device 200 in the form described below has a configuration specialized in collecting coins as a currency exchange fee by consolidating all functions related to the setting of an exchange upper limit or the like on the cash exchange device 100 side.

  In this case, the cash exchange apparatus 100 has the structure of the front side of the main body as shown in FIG. 1, and, as shown in FIG. 16, the fee display setting input unit 300, 4 and other hardware devices such as the coin processing unit 170, the banknote processing unit 172, the card processing unit 168, and the wrapping coin dispensing unit 171 below the coin processing unit 170. The coin processing unit 170 also functions as the coin processing unit 244 in the fee collection device 200 described above. As a result, the fee collection device 200 has an amount display processing unit 246 for displaying the amount of the exchange fee and a coin processing unit 244 having a coin type determination function. Even in the fee setting processing unit 234 included in the fee display setting input unit 300 of the fee collection device 200, the function is realized by the control unit 150 of the exchange device main body 112.

  That is, all the above setting operations using the fee display setting input unit 300 can be executed on the apparatus main body side of the cash exchange apparatus 100. In this case, the cash exchange apparatus 100 can be front-opening specification, and the item can be set by the fee display setting input unit 300 from the front of the apparatus main body.

  The fee collection device 200 specialized for coin collection has the following configuration and fulfills the following functions. The fee collection device 200 is not different from the configuration shown in FIG. 3 in the configuration on the top surface, and is similar in that the amount of the exchange fee is displayed on the fee display unit 212. The fee collection apparatus 200 that does not include the fee display setting input unit 300 or the fee setting processing unit 234 includes a customer detection sensor 204, a coin return port 206, and a coin collection unit 209 in the collection box 203, and a coin processing unit 244. Then, the denomination of the coins that have been thrown in and the amount of money to be put in are calculated.

  Here, processing performed by the fee collection apparatus 200 specialized for coin collection will be described. Even in the fee collection device 200, the customer operation unit 210 displays the amount of the exchange fee on the fee display unit 212, and does not display the balance after deducting the amount of coins to be inserted as described above. The reception denomination display unit 214 displays a denomination coin unit that can cover the amount (exchange fee) displayed in the fee display unit 212. For example, if 200 Yen is displayed on the fee display unit 212, the accepted denomination display unit 214 displays the coin parts of 100 Yen, 50 Yen, 10 Yen, 5 Yen, and 1 Yen in a lighting manner. The fee collection device 200 returns a coin other than the lit coin without accepting it. Specifically, when a 500 yen coin is inserted, the 500 yen coin is returned from the coin return slot 206. Also, in the case of a 200 yen exchange fee, if a 100 yen coin and a 50 yen coin are inserted one by one according to the lighting of the coin type, the fee collection device 200 determines whether the inserted coin is true or false, Calculate the amount of money to be invested and the balance, and display the coin part of the denomination that can cover 50 yen of the balance. That is, the fee collection device 200 does not turn on the coin portion whose amount cannot be covered, and when a coin exceeding the balance, in this case, a 100 yen coin or a 500 yen coin is inserted, the inserted coin Is returned from the coin return slot 206. As a result, it is possible not to accept coins with an amount exceeding the exchange fee or the fee balance, so that change return is not necessary, coin collection is facilitated, and equipment configuration and processing relating to coin handling are simplified.

  When the exchange fee is 200 yen, the fee collection device 200 performs true / false determination of coins, input money type determination, input money amount calculation, and balance calculation when two 100 yen coins are inserted. To collect. Since the fee collection device 200 transmits a signal in which the exchange fee is inserted to the control unit 150 of the exchange device main body 112, the exchange described above on the exchange device main body 112 side is executed. The same applies when one 100-yen coin and two 50-yen coins are inserted, or when a plurality of types of coins reaching 200 yen are inserted.

  In addition, when the denomination coins that accept the input are inserted in excess of the exchange fee, for example, when the exchange fee is 200 yen, one 100 yen coin and seven 10 yen coins are inserted, When a 50 yen coin is inserted, 20 yen exceeding 200 yen is returned by returning two inserted 10 yen coins. That is, the fee collection device 200 does not prepare a return coin, but returns the input coin itself.

It is a perspective view which shows the external appearance outline of the cash exchange apparatus 100 in an Example. It is a perspective view which shows a mode that the front door of the fee collection apparatus 200 with which this cash exchange apparatus 100 was mounted | worn was opened. It is explanatory drawing which shows the mode of the upper surface of the fee collection apparatus. It is a block diagram which shows the electrical structure of the cash exchange apparatus 100. FIG. It is explanatory drawing which shows an example of the setting result of the exchange fee system for every customer division. It is a flowchart which shows the content of the exchange process routine. It is explanatory drawing which shows the mode of the fee display applied within business hours about a general exchange card customer, another store exchange card customer, and another bank exchange card customer. It is a flowchart which shows the detail of a currency exchange process. It is a flowchart which shows the procedure of a fee setting. It is a flowchart which shows the detail of the procedure in exchange upper limit setting. It is a flowchart which shows the detail of the procedure in exchange content rank division value setting. It is a flowchart which shows the detail of the procedure in the fee setting for every exchange content rank. It is explanatory drawing which shows an example of the screen displayed on the fee display setting input part 300 at the time of a fee setting. It is explanatory drawing which shows an example of the exchange content rank setting screen displayed on the commission display setting input part. It is explanatory drawing which shows an example of the exchange fee setting screen for every exchange content rank displayed on the fee display setting input part. It is explanatory drawing which shows schematically the internal structure of the cash exchange apparatus 100 at the time of employ | adopting the other form of the fee collection apparatus 200. FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 ... Cash exchange apparatus 112 ... Currency exchange apparatus main body 114 ... Card insertion slot 116 ... Coin taking-out port 118 ... Bill handling port 120 ... Packaging coin taking-out port 122 ... Display apparatus 150 ... Control part 152 ... Customer identification part 154 ... Fee determination part 156 ... fee update part 158 ... exchange processing part 160 ... RAM
162 ... ROM
164 ... Commission storage unit 166 ... Money deposit / withdrawal unit 168 ... Card processing unit 170 ... Coin processing unit 172 ... Bill processing unit 174 ... Form processing unit 176 ... Customer operation unit 177 ... Display control unit 178 ... Staff operation unit 180 ... Voice guidance Processing unit 182 ... Communication processing unit 200 ... Fee collection device 202 ... Front cover 203 ... Collection box 204 ... Customer detection sensor 206 ... Coin return port 208 ... Operation unit key lock 209 ... Coin collection unit 210 ... Customer operation unit 212 ... Fee display Unit 214 ... Accepted denomination display unit 216 ... Coin slot 218 ... Return button 220 ... Coin return notification unit 230 ... Collection control unit 232 ... Fee display processing unit 234 ... Fee setting processing unit 244 ... Coin processing unit 246 ... Amount display processing Part 248 ... Communication processing part 300 ... Fee display setting input part HC ... Management computer N ... network

Claims (11)

A cash handling device that collects transaction fees from customers who desire cash transactions and performs cash transactions,
A customer identification unit for identifying the customer;
The transaction fee associated with each customer category that divides the customer into a plurality of layers and each transaction content category that divides the contents of the cash transaction into a plurality of layers, and a plurality that divides the transaction content category into a plurality of layers A fee storage unit for storing the transaction content classification criteria of
A display section for displaying at least one of the transaction fees corresponding to the transaction content classification criteria, the customer classification and the transaction content classification as fee information;
A setting unit for receiving a setting operation for setting the displayed fee information;
An update unit that updates the stored content of the fee storage unit to the set fee information in preference to the specified fee information when the fee information is set by the setting unit;
When the customer uses the cash transaction apparatus, the customer classification to which the customer belongs is determined based on the identification result of the customer identification unit, and the determined customer classification and the contents of the cash transaction desired by the customer A cash handling apparatus comprising: a fee determining unit that determines the transaction fee with reference to the fee storage unit based on the transaction content classification to which the transaction belongs. A cash handling apparatus according to claim 1,
A cash handling apparatus, comprising: a fee display unit that displays the transaction fee determined by the fee determination unit prior to collecting the transaction fee from the customer. A cash handling device that collects transaction fees from customers who desire cash transactions and performs cash transactions,
A customer identification unit for identifying the customer;
The transaction fee associated with each customer category that divides the customer into a plurality of layers and each transaction content category that divides the contents of the cash transaction into a plurality of layers, and a plurality that divides the transaction content category into a plurality of layers A fee storage unit for storing the transaction content classification criteria of
When the customer uses the cash transaction apparatus, the customer classification to which the customer belongs is determined based on the identification result of the customer identification unit, and the determined customer classification and the contents of the cash transaction desired by the customer A fee determining unit that determines the transaction fee with reference to the fee storage unit based on the transaction content classification to which
A cash handling apparatus comprising: a fee display unit that displays the determined transaction fee prior to collection of the transaction fee from the customer. A cash handling apparatus according to any one of claims 1 to 3,
The fee determining unit
The cash handling apparatus which determines the transaction content classification to which the cash transaction desired by the customer belongs based on an instruction from the customer. A cash handling apparatus according to any one of claims 1 to 4,
The said fee memory | storage part memorize | stores the said transaction fee which changes according to the time zone which performs a transaction. Cash handling apparatus. The cash handling apparatus according to any one of claims 1 to 5, wherein exchange is performed as the cash transaction.
A money input unit that receives money input;
A currency exchange unit for exchanging the inserted money into money of a denomination designated by the customer and collecting the exchanged money as the transaction fee;
The fee storage unit stores the exchange fee as the transaction fee and an exchange content classification criterion for dividing the exchange content classification as the cash transaction classification into a plurality of layers,
The display unit displays, as the fee information, a plurality of exchange content classification criteria for dividing the exchange content classification into a plurality of layers, and at least one of the exchange fees corresponding to the customer classification and the exchange content classification,
When the fee information is set by the setting unit, the update unit updates the fee information stored in the fee storage unit,
The said fee determination part determines the said exchange fee with reference to the said charge memory | storage part based on the said customer classification | category and the said exchange content classification | category to which the said exchange content designated by the said customer belongs. A cash handling apparatus according to claim 6,
An apparatus main body having the money input unit and the exchange unit;
The display unit and the setting unit, comprising a mounting body mounted on the apparatus main body,
The wearing body is
A cash handling apparatus provided with a fee money input unit for receiving money to collect the exchange fee separately from the money input unit. A cash handling apparatus according to claim 6,
An apparatus body having the money insertion unit, the exchange unit, the display unit, and the setting unit;
A cash handling apparatus provided with a mounting body that is mounted and installed on the apparatus main body and has a fee money input part that receives money input to collect the exchange fee separately from the money input part. A cash handling apparatus according to any one of claims 6 to 8,
A customer belonging to the predetermined customer category comprises a currency exchange action upper limit setting unit for setting an upper limit of the number of executions per unit period of a predetermined currency exchange action for exchanging with the currency exchange content belonging to the predetermined currency exchange content category,
The fee determining unit
The predetermined customer classification and the predetermined exchange contents at the time of the exchange action after the execution number of the predetermined exchange action by the predetermined customer within the unit period exceeds the set upper limit execution number A cash handling apparatus that determines an exchange fee in place of the exchange fee corresponding to a category. The cash handling apparatus according to claim 9,
The exchange fee determined by the fee determination unit in place of the exchange fee corresponding to the predetermined customer category and the predetermined exchange content category corresponds to the exchange content category one level higher than the predetermined exchange content category. A cash handling device that is considered to be a currency exchange fee. The cash handling apparatus according to claim 9,
A cash handling apparatus, comprising: an execution number display unit that displays the number of executions of a currency exchange action before reaching the set upper limit number of executions before collecting the exchange fee from the customer.

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