JP2007193450A - Reception system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a reception system for providing information to a visitor at the time when the visitor comes to or leaves a company or the like. <P>SOLUTION: This reception system comprises a visitor information storage means; an exit receiving means receiving exit information on the visitor and acquiring information on the visitor; an expected return time specification means for acquiring, from a predetermined route retrieval server or the like, a return route and an expected return time of the visitor; a weather information acquisition means for acquiring, from a predetermined weather information providing server or the like, weather prediction information for an area where the company of the visitor is located at the expected return time or the period within a predetermined range from the return time; and an information providing means for delivering the acquired return route, expected return time and weather prediction information to a predetermined device to display or output the information in the predetermined device. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

The present invention relates to a reception system that provides information to a visitor when the visitor visits or returns to a company or the like.

  When a visitor visits a company or the like, if the company visits frequently, it is possible to consider based on experience what route is the fastest way to return from that company, for example, to your company. In addition, it is possible to grasp a suitable return route by searching in advance a route from the nearest station of the company to which the customer is visiting, for example, to the nearest station of the company. As an example of such an invention, there are inventions described in Patent Document 1 and Patent Document 2.

JP 2005-257650 A JP 2005-24279 A JP 2004-126794 A JP 2002-350168 A

  When the inventions of Patent Literature 1 and Patent Literature 2 are used, it is possible to grasp the return route from the company that is visited to the company, but there are many cases where the prior search is forgotten. In addition, there is annoyance that the user has to search for himself / herself, and it is desired to provide information such as a return route in a manner that is simple and does not forget visitors.

  Patent Document 3 and Patent Document 4 describe an invention in which information written on a business card is read using a business card reader to access the company's home page and acquire the company information. However, although these inventions may be convenient for the person in charge of the visiting company to acquire the company information of the visitor, the visitor who visits the object, which is one of the objects of the present invention, It is impossible to provide information so that the return route from the previous company to the company can be easily and not forgotten.

  Furthermore, if the company you are visiting is within a short distance, the weather will not be significantly different. However, if your company is in Osaka and the company you are visiting is at a long distance, such as when you are in Tokyo, the weather in both areas (for example, Osaka and Tokyo) is often different. In such a case, if a visitor can return to Osaka from Tokyo to know the weather in Osaka in advance, he can return to Osaka after making preparations in Tokyo. For example, if Tokyo is clear and Osaka is raining, if the visitor does not have an umbrella, it will be recognized that the weather is raining until the arrival in Osaka. However, if the visitor can recognize in Osaka that the weather in Osaka is raining around the time of arrival in Osaka, it will be possible to head to Osaka after making advance preparations such as purchasing an umbrella in Tokyo. Visitors don't panic when they arrive in Osaka. Or if the visiting company knows the weather in Osaka and the visiting company lends an umbrella to the visitor, it will also improve the visitor's image for the visiting company. Therefore, it is advantageous from various viewpoints that the visiting company informs the forecast of the weather at the expected return time to the visitor, and such a system is desired.

  In view of the above points, the present inventor calculates the expected return time by calculating the return route to the visitor's company when the visitor visits the visitor's company or returns from the visitor's company. Invented the reception system.

  Furthermore, based on the calculated expected return time, we invented a reception system that reports the weather forecast of the area of the visitor's company at the expected return time.

  The invention of claim 1 is a reception system for providing information to a visitor, wherein the reception system includes a visitor information storage means for storing information about the visitor, and information on the visitor's exit. Accepting and receiving information about the visitor necessary to identify the return route of the visitor from the visitor information storage means, and information about the visitor and information about the exit Based on the time, a return route and expected return time of the visitor at the time when the information on leaving the building is received or the time within a predetermined range from the time is acquired from a predetermined route search server or route search database. The expected return time specifying means, the acquired return route, and expected return time information are passed to a predetermined device, and the information is displayed or displayed on the predetermined device. A reception system having an information providing unit to be output.

  By configuring as in the present invention, it is possible to provide information on the return route and expected return time to the visitor when leaving the building. This eliminates the need for visitors to search for this information on their own, reducing the burden and not forgetting them.

  In the invention of claim 2, the reception system further includes a predetermined weather information providing server or weather information providing based on the specified expected return time or a time within a predetermined range from the time and information on the visitor. Weather information acquisition means for acquiring weather prediction information at a time within a predetermined range from the estimated return time of the region where the visitor's company is located from the database, and the information providing means further comprises: The reception system is configured to pass the acquired weather prediction information to a predetermined device and display or output the information on the predetermined device.

  By configuring as in the present invention, it is possible to provide the visitor with the weather forecast information of the area of the visitor's company at the expected return time, in addition to the return route and expected return time.

  In the invention of claim 3, the visitor information storage means stores at least a visitor's name, a visitor's company location or postal code, and information on the nearest station as information relating to the visitor, The expected time specifying means includes information on the nearest station of the visitor, the nearest station of the company that uses the reception system, and information on the time when the information on the exit was received or a time within a predetermined range from that time. , By passing the information to the predetermined route search server or the route search database, the return time and the expected return time of the visitor at the time when the information on leaving the building was received or the time within the predetermined range from that time, The weather information acquisition means includes information on the expected return time or a time within a predetermined range from the time, and the location or zip code of the visitor's company, Serial by passing a predetermined weather information providing server or the weather information providing database to obtain information of weather forecast at the time within a predetermined range from the return to the office the predicted time or the time, in the reception system.

  In the above-described invention, a better system can be configured by providing the information on the return route, expected return time, and weather prediction according to the present invention.

  In the invention of claim 4, the reception system further provides a meeting information storage means for storing information related to a schedule that is a visit purpose of the visitor, and a customer in the information related to the schedule stored in the meeting information storage means. And an admission receiving means for notifying that a visitor has come.

  By telling the customer that the visitor has come in this way, the customer can promptly respond to the visitor.

  6. A reception system for providing information to a visitor according to claim 5, wherein the reception system is a visitor information storage means for storing information related to the visitor and a purpose of the visitor to visit. Meeting information storage means for storing information on, and receiving information on the visitor's admission, obtaining information on the visitor necessary for specifying the return route of the visitor from the visitor information storage means, Based on the admission receiving means for acquiring information on the scheduled end time in the information on the schedule from the meeting information storage means, the information on the visitor and the information on the scheduled end time, a predetermined route search server or route From the search database, the return route and expected return time of the visitor at the scheduled end time or a time within a predetermined range from the end time are acquired. An information providing unit for passing the acquired return route and the estimated return time to a predetermined device and displaying or outputting the information on the predetermined device. .

  By configuring as in the present invention, it is possible to provide a return route and expected return time to a visitor when entering the building. This eliminates the need for visitors to search for this information on their own, reducing the burden and not forgetting them.

  In the invention of claim 6, the reception system further includes a predetermined weather information providing server or weather information providing based on the specified expected return time or a time within a predetermined range from the time and information on the visitor. Weather information acquisition means for acquiring weather prediction information at a time within a predetermined range from the estimated return time of the region where the company of the visitor is located from the database, the information providing means, Furthermore, it is a reception system having the acquired weather prediction information passed to a predetermined device, and displaying or outputting the information on the predetermined device.

  By configuring as in the present invention, it is possible to provide the visitor with the weather forecast information of the area of the visitor's company at the expected return time, in addition to the return route and expected return time. Also, since information will be provided when entering the building, you can request a response such as preparing an umbrella etc. by the time you leave, and if this information is communicated to the company you are visiting, It is also possible to voluntarily prepare umbrellas.

  In the invention of claim 7, the reception system further receives information about the visitor's exit, and the time when the information about the exit is received is stored in the information related to the schedule stored in the conference information storage means. If the time is not within a predetermined range from the scheduled end time, the exit acceptance means for obtaining information related to the visitor necessary for specifying the return route of the visitor from the visitor information storage means is provided. The expected return time specifying means further includes the information on the exit from a predetermined route search server or a route search database based on the information on the visitor and the time at which the information on the exit is received. The visitor's return route and expected return time at a time within a predetermined range from the time when the weather information is received, and the meteorological information acquisition means further includes: Based on the specified expected return time or a time within a predetermined range from that time and the information related to the visitor, the expected return time of the area where the visitor's company is located from a predetermined weather information providing server or weather information providing database Alternatively, reacquire information on weather prediction at a time within a predetermined range from the time, and the information providing means further passes the acquired return route, expected return time, and information on weather prediction to a predetermined device, It is a reception system that redisplays or re-outputs such information on the predetermined device.

  Even when information is provided at the time of admission, visitors may leave when the meeting is extended. Therefore, when leaving the building, check whether the information provided at the time of entry can be used, and if it cannot be used (deviation from the scheduled end time of the meeting etc.), the information can be provided again when leaving the building. .

  In the invention of claim 8, the visitor information storage means stores at least a visitor's name, a visitor's company location or postal code, and information on the nearest station as information on the visitor. The information storage means stores at least the scheduled end time of the schedule as information relating to the schedule, and the expected return time specifying means specifies information on the nearest station of the visitor and a company using the reception system. By passing information on the nearest station and the scheduled end time of the schedule or a time within a predetermined range from the scheduled time to the predetermined route search server or route search database, the scheduled end time of the schedule or a predetermined time from the time is passed. The return route and the expected return time of the visitor at a time within a range are acquired, and the weather information acquisition means is configured to acquire the expected return time or By passing information on the time within a predetermined range from the time and the location or postal code of the visitor's company to the predetermined weather information providing server or the weather information providing database, the expected return time or the time It is a reception system which acquires the information of the weather prediction in the time within the predetermined range.

  By providing the information provision at the time of entering the building as in the present invention, a better system can be constructed.

  In the invention of claim 9, the expected return time specifying means includes information on the nearest station of the visitor, the nearest station of the company that uses the reception system, and the time when the information about the exit is received or from the time By passing information on the time within a predetermined range to the predetermined route search server or route search database, the return time of the visitor at the time at which the information on leaving the building was received or at a time within the predetermined range from that time And the meteorological information acquisition means obtains information about the expected return time or a time within a predetermined range from the expected return time and the location or postal code of the visitor's company. By passing it to the weather information providing server or the weather information providing database, information on weather prediction at the expected return time or a time within a predetermined range from that time The information providing means reacquires the acquired return route, estimated return time, and weather prediction information to a predetermined device, and redisplays or re-outputs the information on the predetermined device. System.

  The above-described mechanism for checking the information provided at the time of entering the building when leaving the building can constitute a better system by being configured as in the present invention.

  In the invention of claim 10, when the exit acceptance means further accepts the visitor's exit information, is the visitor information storage means stored with the visitor's locker or umbrella stand number? If there is, the locker or umbrella stand number is obtained from the visitor information storage means, and the reception system further matches the locker number or umbrella stand number corresponding to the locker number. And an unlocking instruction means for passing an unlocking instruction to the umbrella stand.

  By configuring as in the present invention, it is possible to reduce things left behind by visitors.

  In the invention of claim 11, the visitor information storage means further stores, as information about the visitor, an e-mail address of a related person of the visitor, and the exit acceptance means further includes the It is a reception system that notifies the expected return time of the visitor specified by the expected return time specifying means to the emails of the related parties.

  In this way, by telling the expected return time of the visitor to a predetermined related person, the related person can grasp the expected return time of the visitor, for example, setting a meeting after the return of the visitor. Can be handled.

With the reception system of the present invention, the return route can be grasped without bothering the visitor and easily and without forgetting the visitor. In addition, it is possible to tell the weather forecast of the area where the visitor's company is located at the expected return time, and it is possible to prepare in advance for the visitor, etc. Based on that, the visiting company can give the visitor an umbrella etc. You can also lend.

  In the reception system 1 of the present invention, FIG. 1 is an overall schematic diagram of a case where information is provided when a visitor returns from a company of a visit (Example 1), and a system showing an example of a system configuration in that case A block diagram is shown in FIG. FIG. 3 is an overall schematic diagram of the case where information is provided when a visitor visits a visiting company (Example 2), and FIG. 4 is a system configuration diagram showing an example of the system configuration in that case. Show.

  The reception system 1 includes a business card reader that automatically reads business cards or the like, or an automatic reception device operated by a receptionist or a visitor (hereinafter collectively referred to as “reception device 2”) and a visitor. Information can be transmitted / received to / from the information providing device 3 that provides information to the automatic locker or umbrella stand 4.

  The reception system 1 of the present invention is a server that performs overall control. This server includes an arithmetic device such as a CPU for executing arithmetic processing of a program, a storage device such as a RAM and a hard disk for storing information, and a processing result of the arithmetic device and information stored in the storage device in a network such as the Internet or a LAN. And at least a communication device for transmitting and receiving data. Each function of the reception system 1 performs the processing of the present invention by reading means (program, module, etc.) for executing the processing into the arithmetic device. When each means uses the information stored in the storage device in the processing, the corresponding information is read from the storage device (each storage means), and the read information is appropriately used for the processing in the arithmetic device. The server may further include an input device such as a keyboard and a mouse, and a display device such as a display.

  The reception device is a device such as a business card reader, in which a reception person or a visitor reads a visitor's business card to automatically read the name, company name, address, etc. As in the automatic reception device described in Japanese Patent No. 240587, the reception device 2 may be used for notifying a customer who has visited. Further, it may be a computer terminal that is operated by a receptionist or a visitor to notify the customer that the visitor has come.

  The information providing device 3 receives various information from the reception system 1 such as a return route to be communicated to a visitor, a predicted return time, and weather prediction information of the area of the company where the visitor is at the expected return time. It is a device that provides information to visitors by displaying on the screen or printing on paper. The return route is a route for returning from the visiting company to the visiting company, and preferably from the nearest station of the visiting company to the nearest station of the visiting company. There are other routes, such as a route using an airplane or a ship, or a route returning from a visiting company to a visiting company by car. The expected return time is the expected arrival time at the nearest station of the visitor's company or the expected arrival time at the visited company obtained by adding a predetermined time to that time. The weather prediction information includes information such as sunny, rainy, cloudy, and snow, as well as temperature, humidity, and wind speed.

  In addition, although the case where the receiving device 2 and the information providing device 3 are separate devices has been described, these devices may be physically integrated as one device.

  The locker or umbrella stand 4 unlocks the key based on the unlocking instruction from the reception system 1.

  First, the configuration of the reception system 1a in the case where information is provided when a visitor returns from his / her company to the company will be described.

  The reception system 1a of this embodiment includes an entrance reception means 5a, a visitor information storage means 6a, a conference information storage means 7a, an exit reception means 8a, an expected return time specifying means 9a, a weather information acquisition means 10a, and an information provision means 11a. And unlocking instruction means 12a.

  The admission reception means 5a receives information indicating that there was a visitor from the reception device 2 and information identifying the visitor, such as the name and company name of the visitor, and information about the visitor (name, company name, company location) Etc.) from the visitor information storage means 6a. Further, information such as a meeting schedule of the visitor is acquired from the meeting information storage means 7a, and the customer is notified that the visitor has come.

  The visitor information storage means 6a is a means for storing information related to visitors, for example, storing a visitor's name, company name, company location, postal code, nearest station, telephone number, e-mail address, etc. Yes. FIG. 7 shows a conceptual diagram of the visitor information storage means 6a.

  The meeting information storage means 7a is a means for storing a schedule such as a meeting that is a visit purpose of the visitor. For example, the name of the visitor, the scheduled visit date, the scheduled visit time, the scheduled end time, information on the customer ( Customer names, e-mail addresses, departments, employee numbers, etc.) and meeting locations are stored. FIG. 8 shows a conceptual diagram of the conference information storage means 7a.

  The exit acceptance means 8a is a means for accepting a visitor when the visitor reaches a predetermined purpose and returns from the visited company. For example, when a visitor returns an admission card at the reception desk, the receptionist registers the exit information for the visitor, or causes the reception device 2 to read the admission card, etc. The registration information is received from the reception device 2. Further, the information of the visitor is acquired from the visitor information storage unit 6a. Then, the return route of the visitor at the time when the information on leaving the office is received or within a predetermined range from the time (for example, the time obtained by adding 5 minutes, the time obtained by adding 10 minutes, etc.) is determined. Thus, an instruction for specifying the expected return time and obtaining weather forecast information for the area where the visitor's company is located at that time is passed to the expected return time specifying means 9a. At this time, information such as the company location, postal code, and nearest station of the visitor is acquired from the visitor information storage means 6a, and is passed to the expected return time specifying means 9a.

  The expected return time specifying means 9a receives the visitor's company address, postal code, nearest station, and information on the exit from the exit acceptance means 8a (at this time, it actually accepts the exit information) Based on the information such as the time obtained by adding or subtracting the predetermined time to the current time (this is also included), and the company of the visitor from the company that the visitor visited (that is, the company having the reception system 1a) This is a means for searching the return route until the search from the route search server 13 or the route search database, and specifying the return route and the expected return time. The route search server 13 and the route search database may be a server for a railway route search service on the Internet, or may be a server or database that is independently constructed by a company that operates the reception system 1a.

  The weather information acquisition means 10a may be the expected return time of the visitor specified by the expected return time specifying means 9a (this time may be a time obtained by adding or subtracting a predetermined time from the expected return time actually specified) And the weather information providing server 14 or the weather information providing database is searched for and obtained weather forecast information of the area of the visitor's company at that time or a time obtained by adding or subtracting a predetermined time from that time. Means. The weather information providing server 14 and the weather information providing database may use information provided by a server of the Japan Weather Association, or may use information provided by a server of another private weather information providing company, Information provided by a server that provides weather information on the Internet may be used. Moreover, the server and database which were independently constructed | assembled by the company which operates the reception system 1a may be sufficient.

  The information providing means 11a may be a visitor's return route and expected return time specified by the expected return time specifying means 9a (this time may be a time obtained by adding or subtracting a predetermined time from the specified expected return time, And the expected return time when the weather information acquisition means 10a acquired (this time may be a time obtained by adding or subtracting a predetermined time from the specified expected return time). This is means for passing the weather forecast information of the area of the visitor's company to the information providing device 3 and displaying it on the screen of the information providing device 3 or printing it on paper. Information can be grasped by a visitor viewing information output by the information providing device 3. In addition, when the reception apparatus 2 and the information provision apparatus 3 are integrated, information will be passed to the apparatus.

  The unlocking instruction unit 12a is a unit that gives an unlocking instruction to the locker or the umbrella stand when the visitor deposits luggage in the locker or keeps the umbrella in the umbrella stand. Information such as storing luggage in a locker or storing an umbrella in an umbrella stand may be received by the admission receiving means 5a at the time of admission, and the number of the locker or umbrella stand 4 may be stored in the visitor information storage means 6a. .

  Next, an example of the processing process of the reception system 1a in the present embodiment will be described with reference to the flowchart of FIG.

  In the following description, it is assumed that the visitor name is X and the company name is Kou Co., Ltd., as shown in FIGS. In addition, the company D visited is the nearest station at Tokyo Station, and the information is stored in advance in the reception system 1a.

  When visitor X arrives at company D, X causes reception device 2 to read his business card. At this time, the reception device 2 reads information for identifying the visitor such as the name “X” of the visitor and the company name “Ko Co., Ltd.” and passes the information to the admission reception means 5a together with the information that the visit has been made. In addition, when the luggage is deposited in the locker or the umbrella is deposited in the umbrella stand, the visitor inputs the information together with the number of the locker and the umbrella stand 4, and the reception device 2 gives the information to the admission reception means 5a. hand over.

  In addition, when the person in charge of the reception performs, by receiving a business card from the visitor X, etc., information for identifying the visitor such as the name of the visitor X is input, together with information indicating that the visit has been made, and the admission reception means 5a. To the receiving device 2 (in this case, the computer terminal used by the receptionist). When the luggage is deposited in the locker or the umbrella is deposited in the umbrella stand, the reception person also inputs the number of the locker and the umbrella stand 4 and passes the information to the entrance reception means 5a.

  The admission receiving means 5a receives the information for identifying the visitor from the accepting device 2 so that the visitor information storage means 6a stores the information that the visitor has entered, and the locker or umbrella stand 4 number. This information is also stored to register the visitor for entry (S100). When the entrance registration is performed in this way, an entrance certificate is issued to the visitor X (S110). When the admission card is issued, information for identifying the visitor or information for identifying the admission (such as an arbitrary character, numeral, and symbol string) may be recorded on the admission card.

  When the admission receiving means 5a registers the visitor, the admission receiving means 5a searches the meeting information storage means 7a based on the information for identifying the visitor, and information such as the meeting schedule of the visitor (visitor name, visitor name, (Scheduled visit date, scheduled visit time, scheduled end time, information on customer service, meeting place) are acquired, and the customer is notified by e-mail or the like.

  The visitor enters the company D in response to the admission card issued, and visits the meeting place to achieve a predetermined purpose such as a meeting.

  When the visitor X finishes a predetermined purpose such as a meeting and leaves the company D, the admission card issued at the time of admission is returned (S120). When returning the admission card, the reception device 2 reads the information for identifying the visitor recorded on the admission card or the information for identifying the admission to the exit reception means 8a. Exit information and information for identifying a visitor recorded on the admission card or information for identifying the entrance are passed.

  When the person in charge of the registration registers the exit, the information for identifying the visitor recorded on the admission card or the information for identifying the entrance is input to the reception device 2 by the reception person in charge, The reception device 2 passes the exit information and the information for identifying the visitor recorded on the entrance card or the information for identifying the entrance to the exit acceptance means 8a.

  The exit accepting means 8a, which has received the exit information received from the accepting device 2 and the information identifying the visitor recorded on the entrance card or the information identifying the entrance, visitor information based on the information. The storage means 6a is searched, and information such as a company location, a zip code, and the nearest station is acquired as the visitor information. The exit acceptance means 8a may receive the information and the time when the exit information is received (this time may be a time obtained by adding or subtracting a predetermined time from the time when the exit information was actually received. And an instruction to specify the expected return time are passed to the expected return time specifying means 9a. Here, visitor X's company location “Osaka Prefecture ○○ City ○○”, nearest station “Osaka Station”, postal code “532- ○○○○”, and time “13:00” at which the information about leaving the building was received Pass information.

  The expected return time specifying unit 9a receives the company location, postal code, nearest station, and information on leaving the office received from the exit accepting unit 8a (from this time the information on actually leaving the office is received, Based on information necessary for determining a return route such as a time obtained by adding or subtracting a predetermined time (this is also included), exit from a predetermined route search server 13 or a route search database. The return route and the expected return time are specified by retrieving the return route of the visitor at the time when the information is received or the time obtained by adding or subtracting a predetermined time to the time and acquiring the result (S130, S140). In general, information on the nearest station of visitor X, information on the nearest station of company D stored in advance in the reception system 1a, and the time at which the information on leaving the building was received, or a predetermined time (for example, D The return route is searched by passing the time obtained by adding or subtracting the normal time required for the transfer from the company to the nearest station to the route search server 13. Here, the nearest station of visitor X is “Osaka Station”, the nearest station of Company D is “Tokyo Station”, and the time when the information about leaving the building is received is “13:00”. A search is made from the route search server 13 with “Osaka Station” as the destination and departure time “13:00”.

  The expected return time specifying means 9a specifying the expected return time (this time may be a time obtained by adding or subtracting a predetermined time from the specified expected return time, and this is also included), the weather return information acquisition means 9a Pass to 10a. The meteorological information acquisition means 10a is the area of the visitor X's company, such as the company location and postal code received from the exit acceptance means 8a at the expected return time or the time when the predetermined time is added to or subtracted from the expected return time. The weather forecast information is retrieved from the weather information providing server 14 or the weather information providing database, and the result is acquired (S150).

  After obtaining the return route, expected return time, and weather prediction information, the information providing means 11a passes the information to the information providing device 3 and displays it on the screen of the information providing device 3 or prints it on paper and outputs it. (S160). Information can be grasped by a visitor viewing information output by the information providing device 3.

  If the number of the locker or umbrella stand 4 is stored in the visitor information storage means 6a (S170), the exit acceptance means 8a receives the information about the exit from the exit acceptance means 8a, and then the exit acceptance means 8a The information on the number of the locker or umbrella stand 4 is acquired from the person information storage means 6a and is passed to the unlocking instruction means 12a. Then, the unlocking instruction means 12a passes the unlocking instruction to the locker or umbrella stand 4 of that number, so that the locker storing the luggage of the visitor X or the umbrella stand storing the umbrella is unlocked (S180). ).

  Further, when information such as the name and e-mail address of a related person such as the boss of the visitor X is recorded in the visitor information storage means 6a, an exit acceptance means is provided to the related person such as the boss. 8a may receive the expected return time of the visitor X from the expected return time specifying means 9a and notify the expected return time of the visitor X by e-mail or the like (S190). In the case where there are a plurality of related parties, it is preferable to notify a predetermined related party.

  Conventionally, the expected return time of visitor X is assumed to be the expected return time before departure. For example, if the meeting is prolonged or shortened, the expected return time may deviate significantly from the expected return time. . In some cases, even if the expected return time is registered in advance, there is a risk to schedule an important meeting after the expected return time. However, by giving such notification, the boss and other related persons of visitor X can grasp the behavior of visitor X and know the expected time of return of visitor X. Therefore, visitor X is included after returning to work. Makes it easier to schedule important meetings.

  Next, a configuration of the reception system 1b in the case where information is provided when a visitor visits a visiting company will be described.

  The reception system 1b of this embodiment includes an entrance reception means 5b, a visitor information storage means 6b, a conference information storage means 7b, an exit reception means 8b, a predicted return time specifying means 9b, a weather information acquisition means 10b, and an information provision means 11b. And unlocking instruction means 12b.

  The admission receiving means 5b receives information indicating that there was a visitor from the reception device 2 and information identifying the visitor, such as the name and company name of the visitor, and information about the visitor (name, company name, company location) Etc.) from the visitor information storage means 6b. Further, information such as a meeting schedule of the visitor is acquired from the meeting information storage means 7b, and the customer is notified that the visitor has come. As described above, the information that the visitor entered is registered in the visitor information storage means 6b, the return route of the visitor and the expected return time at the time of entry are specified, and the visitor's company at that time is specified. An instruction for acquiring weather forecast information for a certain area is passed to the expected return time specifying means 9b. At this time, the company's location, zip code, nearest station, meeting, etc. scheduled end time of the visitor (this time may be the time obtained by adding or subtracting a predetermined time from the scheduled end time, etc.) Is passed to the expected return time specifying means 9b.

  The visitor information storage means 6b is means for storing information related to visitors as in the first embodiment. For example, the visitor's name, company name, company location, postal code, nearest station, telephone number, electronic I remember my e-mail address. FIG. 7 shows a conceptual diagram of the visitor information storage means 6b.

  The meeting information storage means 7b is a means for storing the schedule of a meeting that is a visit purpose of the visitor as in the first embodiment. For example, the name of the visitor, the scheduled visit date, the scheduled visit time, and the end schedule Stores time, customer service information (customer name, e-mail address, department, employee number, etc.), meeting location, etc. FIG. 8 shows a conceptual diagram of the conference information storage means 7b.

  The exit acceptance means 8b is means for accepting a visitor when the visitor reaches a predetermined purpose and returns from the visited company. For example, when a visitor returns an admission card at the reception desk, the receptionist registers the exit information for the visitor, or causes the reception device 2 to read the admission card, etc. The registration information is received from the reception device 2. Also, whether or not the time when the exit acceptance means 8b receives the exit information is within a predetermined range from the scheduled end time of the visitor's meeting stored in the meeting information storage means 7b (whether it is as expected time) Check), and if there is, exit registration ends. If it is not within the predetermined range, the time at which the information on leaving the building was received again (this time may be the time obtained by adding or subtracting the predetermined time from the time at which the information on actually leaving the building was received) In addition, an instruction to specify the return route and expected return time, and the weather forecast information of the area where the visitor's company is located at that time is passed to the expected return time specifying means 9b. At this time, information on the visitor's company address, postal code, nearest station, etc. is acquired from the visitor information storage means 6b, and the information and the information on leaving the building are accepted (the actual withdrawal at this time). The information obtained by adding or subtracting a predetermined time from the time at which the information on the hall is received (this may also be included) is passed to the expected return time specifying means 9b.

  The expected return time specifying means 9b is a scheduled end time of the visitor's company location, postal code, nearest station, meeting, etc. received from the admission receiving means 5b (this time is the time obtained by adding or subtracting a predetermined time from the scheduled end time) Information, etc. may be included), or the visitor's company location, postal code, nearest station, and the time when the registration of the exit was received (the actual exit at this time) Based on information such as a time obtained by adding or subtracting a predetermined time from the time at which the information of the hall was received (this is also included), etc., the company that the visitor visited (that is, the company with the reception system 1b) It is a means for searching the return route from the company to the visitor's company from the route search server 13 or the route search database, and specifying the return route and the expected return time. The route search server 13 and the route search database may be a server for a railroad route search service on the Internet, or may be a server or database that is independently constructed by a company that operates the reception system 1b.

  The weather information acquisition means 10b may be the expected return time of the visitor specified by the expected return time specifying means 9b (this time may be a time obtained by adding or subtracting a predetermined time from the specified expected return time). ) Based on the weather information providing server 14 or the weather information providing database, and retrieving the weather forecast information of the area of the visitor's company at that time or a time obtained by adding or subtracting a predetermined time from that time. is there. The weather information providing server 14 and the weather information providing database may use information provided by a server of the Japan Weather Association, or may use information provided by a server of another private weather information providing company, It may be information provided by a server that provides weather information on the Internet. Moreover, the server and database which were independently constructed by the company which operates the reception system 1b may be used.

  The information providing means 11b includes the visitor's return route and expected return time specified by the expected return time specifying means 9b, and the local weather of the visitor's company at the expected return time acquired by the weather information acquisition means 10b. The prediction information is a means for delivering the prediction information to the information providing apparatus 3 and displaying it on the screen of the information providing apparatus 3 or printing it on paper. Information can be grasped by a visitor viewing information output by the information providing device 3. In addition, when the reception apparatus 2 and the information provision apparatus 3 are integrated, information will be passed to the apparatus.

  The unlocking instruction unit 12b is a unit that passes an unlocking instruction to the locker or the umbrella stand when the visitor deposits luggage in the locker or keeps the umbrella in the umbrella stand. Information such as storing luggage in a locker or storing an umbrella in an umbrella stand may be received by the admission reception means 5b at the time of admission, and the number of the locker or umbrella stand 4 may be stored in the visitor information storage means 6b. .

  Next, an example of the processing process of the reception system 1b in the present embodiment will be described with reference to the flowchart of FIG.

  In the following description, as in the first embodiment, it is assumed that the visitor name is X and the company name is Kou Co., Ltd., as shown in FIGS. In addition, the company D visited is the nearest station at Tokyo Station, and the information is stored in advance in the reception system 1b.

  When visitor X arrives at company D, X causes reception device 2 to read his business card. At this time, the reception device 2 reads information for identifying the visitor such as the name “X” of the visitor and the company name “Ko Co., Ltd.”, and passes the information to the admission reception means 5b together with the information that the visit has occurred. In addition, when the luggage is deposited in the locker or the umbrella is deposited in the umbrella stand, the information is also entered by the visitor, and the number of the locker and umbrella stand 4 is also received by the reception device 2 in the entrance reception means 5b. hand over.

  In addition, when the receptionist performs, by receiving a business card from the visitor X, etc., information for identifying the visitor such as the name of the visitor X is input, and the admission reception means 5b together with information indicating that the visit has been made. To the receiving device 2 (in this case, the computer terminal used by the receptionist). When the luggage is deposited in the locker or the umbrella is deposited in the umbrella stand, the reception person also inputs the number of the locker and the umbrella stand 4, and passes the information to the entrance reception means 5b.

  The admission receiving means 5b receives the information identifying the visitor from the accepting device 2, and stores the information that the visitor has entered into the visitor information storage means 6b. Is also stored by registering the visitor information (S200).

  When the admission receiving means 5b registers the visitor, the admission receiving means 5b searches the meeting information storage means 7b based on the information for identifying the visitor, and information such as the meeting schedule of the visitor (visitor name, visitor name, (Scheduled visit date, scheduled visit time, scheduled end time, information on customer service, meeting place) are acquired, and the customer is notified by e-mail or the like.

  The admission receiving means 5b receives information about the visitor from the accepting device 2 and acquires the scheduled end time of the visitor from the meeting information storage means 7b (S210), so the return route of the visitor and the admission Specifying the expected return time (estimated return time based on the scheduled end time of the meeting, etc.) at the time, and returning to the office to obtain weather forecast information for the area where the visitor's company is located at the expected return time It passes to the expected time specifying means 9b. Here, visitor X's company location “Osaka Prefecture ○○ City ○○”, nearest station “Osaka Station”, postal code “532-XXX”, scheduled end time “12:00” (end at this time) (It may be a time obtained by adding or subtracting a predetermined time from the scheduled time, including this).

  The expected return time specifying means 9b may be the company location, zip code, nearest station, and scheduled end time received from the admission receiving means 5b (this time may be a time obtained by adding or subtracting a predetermined time from the scheduled end time, And the like to search the return route from the route search server 13 or the route search database based on the information necessary for determining the return route at the time of admission. Thus, the return route and the expected return time are specified (S220, S230). In general, information on the nearest station of visitor X, information on the nearest station of company D stored in advance in the reception system 1b, and the scheduled end time of the conference (or a predetermined time from the scheduled end time of the conference (for example, D The time from the company to the nearest station) is added and subtracted to the route search server 13 to search the return route based on the scheduled end time of the conference. Here, the nearest station of visitor X is “Osaka Station”, the nearest station of Company D is “Tokyo Station”, and the scheduled end time is “12:00”, so “Tokyo Station” is the departure point and “Osaka Station” Is searched from the route search server 13 as the destination and the departure time is “12:00” (or a time obtained by adding a predetermined time).

  The expected return time specifying unit 9b that specifies the expected return time based on the scheduled end time of the meeting may include the information (in addition to the expected return time, or a time obtained by adding or subtracting a predetermined time from the expected return time) Is passed to the weather information acquisition means 10b. The meteorological information acquisition means 10b provides information on the area of the visitor X's area, such as the company location and postal code received from the admission reception means 5b at the expected return time or the time when the predetermined time is added to or subtracted from the expected return time. The weather prediction information is searched from the weather information providing server 14 or the weather information providing database, and the result is acquired (S240).

  After acquiring the return route, expected return time, and weather prediction information, the information providing unit 11b passes the information to the information providing device 3 and displays the information on the screen of the information providing device 3 or prints it on paper. (S250). Information can be grasped by a visitor viewing information output by the information providing device 3.

  In this way, admission registration is performed at the time of admission, and an admission certificate is issued to visitors (S260). When the admission card is issued, information for identifying the visitor or information for identifying the admission (such as an arbitrary character, numeral, and symbol string) may be recorded on the admission card.

  The visitor enters the company D in response to the admission card issued, and visits the meeting place to achieve a predetermined purpose such as a meeting.

  When the visitor X finishes a predetermined purpose such as a meeting and leaves the company D, the admission card issued at the time of admission is returned (S270). When returning the admission card, the reception device 2 reads information identifying the visitor recorded on the admission card or information identifying the admission from the reception device 2 to the exit reception means 8b. Exit information and information for identifying a visitor recorded on the admission card or information for identifying the entrance are passed.

  When the person in charge of the registration registers the exit, the information for identifying the visitor recorded on the admission card or the information for identifying the entrance is input to the reception device 2 by the reception person in charge, The reception device 2 passes the exit information and the information for identifying the visitor recorded on the entrance card or the information for identifying the entrance to the exit acceptance means 8b.

  The exit acceptance means 8b, which has received the exit information received from the accepting device 2 and the information for identifying the visitor recorded on the entrance card or the information for identifying the entrance, is scheduled to end the visitor's meeting. Whether or not the time when the time for retrieving the information is retrieved from the conference information storage means 7b and within the predetermined range (for example, within 5 minutes) from the scheduled end time of the conference (whether it is as expected) Is checked (S280). If it is within the predetermined range, the process after S330 is executed without performing the specific process such as the expected return time.

  If the time at which the information about leaving the building is received is not within the predetermined range from the scheduled end time of the conference, the visitor is identified with the return route and expected return time at the return time of the admission card, and at that time The process after S290 for providing information on the weather forecast information of the area where the visitor's company is located is executed. That is, the exit acceptance means 8b searches the visitor information storage means 6b, and acquires information such as a company location, a zip code, and the nearest station as the visitor information. The exit acceptance means 8b may receive the information and the time when the exit information is received (this time may be a time obtained by adding or subtracting a predetermined time from the time when the exit information was actually received, This is also included), and an instruction to specify the expected return time is passed to the expected return time specifying means 9b. Here, the office location of the visitor X “Osaka Prefecture ○○ City ○○”, the nearest station “Osaka Station”, the postal code “532-XXX”, and the time when the exit information was received (for example, “13:00 )) Information.

  The expected return time specifying means 9b receives the company location, zip code, nearest station, and information on leaving the office received from the exit accepting means 8b. Based on information necessary to determine the return route, such as a time obtained by adding or subtracting a predetermined time), the return route from a predetermined route search server 13 or a route search database. The return route and the expected return time are specified by searching for (S290, S300). In general, information on the nearest station of visitor X, information on the nearest station of company D stored in advance in the reception system 1b, and the time at which the information on leaving the building was received (at this time, The time obtained by adding or subtracting a predetermined time from the time when the information is received (this may also be included) is passed to the route search server 13, or the time when the information about leaving the building is received or the predetermined time at that time. The return route of the visitor at the time of adding and subtracting is searched. Here, the nearest station of visitor X is “Osaka Station”, the nearest station of Company D is “Tokyo Station”, and the time when the information about leaving the building is received is “13:00”. The route search server 13 searches for “Osaka Station” as the destination and the departure time as “13:00” (or “13:00” plus a predetermined time).

  The expected return time specifying means 9b that specifies the expected return time is information on the information (in addition to the specified expected return time, it may be a time obtained by adding or subtracting a predetermined time from the expected return time, and this is also included). It passes to the acquisition means 10b. The meteorological information acquisition means 10b is the area of the visitor X's company, such as the company location and postal code received from the exit acceptance means 8b at the expected return time or the time when the predetermined time is added to or subtracted from the expected return time. The weather forecast information is searched from the weather information providing server 14 or the weather information providing database, and the result is acquired (S310).

  After acquiring the return route, expected return time, and weather prediction information, the information providing unit 11b passes the information to the information providing device 3 and displays the information on the screen of the information providing device 3 or prints it on paper. (S320). When a visitor browses the information output by the information providing device 3, information based on the time when the conference is actually ended can be grasped.

  When the number of the locker or umbrella stand 4 is stored in the visitor information storage means 6b (S330), the exit acceptance means 8b The number information of the locker and the umbrella stand 4 is acquired from the person information storage means 6b and transferred to the unlocking instruction means 12b. Then, the unlocking instruction means 12b passes the unlocking instruction to the locker or umbrella stand 4 of that number, so that the locker storing the luggage of the visitor X or the umbrella stand storing the umbrella is unlocked (S340). ).

  Further, when information such as the name and e-mail address of a related person such as the boss of the visitor X is recorded in the visitor information storage means 6b, the exit acceptance means is provided to the related person such as the boss. 8b may receive the expected return time of the visitor X from the expected return time specifying means 9b and notify the expected return time of the visitor X by e-mail or the like (S350). In the case where there are a plurality of related parties, it is preferable to notify a predetermined related party.

  By executing as in the present embodiment, the visitor can grasp the return schedule at the time of admission, but if the schedule such as a meeting is prolonged or shortened, the information corresponding to it will be again , You can receive the offer.

Conventionally, the expected return time of visitor X is only the expected return time expected before departure. For example, if the meeting is prolonged or shortened, the expected return time may deviate significantly from the expected return time. possible. In some cases, even if the expected return time is registered in advance, there is a risk to schedule an important meeting after the expected return time. However, by giving such notification, the boss and other related persons of visitor X can grasp the behavior of visitor X and know the expected time of return of visitor X. Therefore, visitor X is included after returning to work. Makes it easier to schedule important meetings.

With the reception system of the present invention, the return route can be grasped without bothering the visitor and easily and without forgetting the visitor. In addition, it is possible to tell the weather forecast of the area where the visitor's company is located at the expected return time, and it is possible to prepare in advance for the visitor, etc. Based on that, the visiting company can give the visitor an umbrella etc. You can also lend.

1 is a schematic diagram showing an overall outline in the case of Example 1. FIG. 1 is a system configuration diagram illustrating an example of a system configuration in the case of Example 1. FIG. FIG. 6 is a schematic diagram showing an overall outline in the case of Example 2. FIG. 10 is a system configuration diagram illustrating an example of a system configuration in a second embodiment. 6 is a flowchart illustrating an example of a processing process in the case of the first embodiment. 10 is a flowchart illustrating an example of a processing process in the case of the second embodiment. It is a conceptual diagram which shows the concept of a visitor information storage means. It is a conceptual diagram which shows the concept of a meeting information storage means.

Explanation of symbols

1: Reception system 2: Reception device 3: Information providing device 4: Locker, umbrella stand 5: Entrance reception means 6: Visitor information storage means 7: Conference information storage means 8: Exit reception means 9: Expected return time 9 10: Weather information acquisition means 11: Information provision means 12: Unlocking instruction means 13: Route search server, route search database 14: Weather information provision server, weather information provision database

Claims (11)

A reception system that provides information to visitors,
The reception system is
A visitor information storage means for storing information about visitors;
Exit information receiving means for receiving information on the visitor's exit, and acquiring information on the visitor necessary for specifying the return route of the visitor from the visitor information storage means;
Based on the information related to the visitor and the time when the exit information is received, from the predetermined route search server or route search database, the time when the exit information is received or at a time within a predetermined range from that time. Return expected time specifying means for acquiring the return route and expected return time of the visitor,
Information providing means for passing the acquired return-to-work route and expected return time information to a predetermined device and displaying or outputting the information on the predetermined device;
A reception system characterized by comprising: The reception system further includes:
Based on the specified expected return time or a time within a predetermined range from the specified time and information on the visitor, the return expectation of the area where the visitor's company is located from a predetermined weather information providing server or a weather information providing database Having weather information acquisition means for acquiring weather prediction information at a time or a time within a predetermined range from the time,
The information providing means further includes:
Passing the acquired weather prediction information to a predetermined device, and displaying or outputting the information on the predetermined device;
The reception system according to claim 1, wherein: The visitor information storage means stores, as information about the visitor, at least a visitor's name, a visitor's company location or postal code, and information on the nearest station,
The expected return time specifying means is:
The predetermined route search for the information on the nearest station of the visitor, the nearest station of the company that uses the reception system, and the time when the information on the exit was received or the time within the predetermined range from the time. By passing to the server or route search database, the return route of the visitor and the expected return time of the visitor at the time when the information on leaving the building is received or the time within the predetermined range from the time is acquired,
The weather information acquisition means includes
By passing information on the expected return time or a time within a predetermined range from the estimated time and the location or postal code of the visitor's company to the predetermined weather information providing server or weather information providing database, Obtaining weather forecast information at a predicted time or a time within a predetermined range from that time,
The reception system according to claim 2, wherein: The reception system further includes:
Meeting information storage means for storing information related to a schedule that is the visit purpose of the visitor;
An admission receiving means for notifying a visitor in the information related to the schedule stored in the meeting information storage means that a visitor has come,
The reception system according to any one of claims 1 to 3, further comprising: A reception system that provides information to visitors,
The reception system is
A visitor information storage means for storing information about visitors;
Meeting information storage means for storing information related to a schedule that is the visit purpose of the visitor;
The information on the visitor is received from the visitor information storage means for receiving the visitor's entry information and specifying the visitor's return route, and the scheduled end time in the information on the schedule is obtained. Admission receiving means for acquiring information from the meeting information storage means;
Based on the information on the visitor and the information on the scheduled end time, from the predetermined route search server or the route search database, the return route and return home of the visitor at the scheduled end time or a time within a predetermined range from that time. An expected return time specifying means for acquiring the expected time;
Information providing means for passing the acquired return route and expected return time to a predetermined device and displaying or outputting the information on the predetermined device;
A reception system characterized by comprising: The reception system further includes:
Based on the specified expected return time or a time within a predetermined range from the time and information on the visitor, the return to the area where the visitor's company is located from a predetermined weather information providing server or a weather information providing database. Having weather information acquisition means for acquiring weather forecast information at a predicted time or a time within a predetermined range from that time,
The information providing means further includes:
Passing the acquired weather prediction information to a predetermined device, and displaying or outputting the information on the predetermined device;
The reception system according to claim 5, further comprising: The reception system further includes:
If the time when the visitor's exit information is received and the exit information is received is not within a predetermined range from the scheduled end time in the schedule information stored in the conference information storage means, Exit acceptance means for obtaining information about the visitor necessary for specifying the return route of the visitor from the visitor information storage means,
The expected return time specifying means further includes:
Based on the information related to the visitor and the time when the exit information is received, from the predetermined route search server or route search database, the time when the exit information is received or at a time within a predetermined range from that time. Reacquire the return route and expected return time of the visitor,
The weather information acquisition means further includes
Based on the specified expected return time or a time within a predetermined range from the specified time and information on the visitor, the return expectation of the area where the visitor's company is located from a predetermined weather information providing server or a weather information providing database Reacquire weather forecast information at a time or a time within a predetermined range from that time,
The information providing means further includes:
The acquired return route, expected return time, weather forecast information is passed to a predetermined device, and the information is redisplayed or re-output on the predetermined device.
The reception system according to claim 6. The visitor information storage means stores, as information about the visitor, at least a visitor's name, a visitor's company location or postal code, and information on the nearest station,
The conference information storage means stores at least the scheduled end time of the schedule as information on the schedule,
The expected return time specifying means is:
Information on the nearest station of the visitor, the nearest station of the company that uses the reception system, and information on the scheduled scheduled end time or a time within a predetermined range from the scheduled time, the predetermined route search server or route By passing to the search database, the scheduled return time of the schedule or the return route and expected return time of the visitor at a time within a predetermined range from that time are acquired,
The weather information acquisition means includes
By passing information on the expected return time or a time within a predetermined range from the estimated time and the location or postal code of the visitor's company to the predetermined weather information providing server or weather information providing database, Obtaining weather forecast information at a predicted time or a time within a predetermined range from that time,
8. The reception system according to claim 6 or 7, wherein: The expected return time specifying means is:
The predetermined route search for the information on the nearest station of the visitor, the nearest station of the company that uses the reception system, and the time when the information on the exit was received or the time within the predetermined range from the time. Passing to the server or route search database, reacquire the return route and expected return time of the visitor at the time when the information on the exit was received or the time within the predetermined range from the time,
The weather information acquisition means includes
By passing information on the expected return time or a time within a predetermined range from the estimated time and the location or postal code of the visitor's company to the predetermined weather information providing server or weather information providing database, Reacquire weather forecast information at the expected time or within a predetermined range from that time,
The information providing means includes
The acquired return route, expected return time, weather forecast information is passed to a predetermined device, and the information is redisplayed or re-output on the predetermined device.
The reception system according to claim 7, wherein: The exit acceptance means further includes:
Upon receipt of information on the visitor's exit, the visitor information storage means searches for whether the visitor's locker or umbrella stand number is stored. From the visitor information storage means,
The reception system further includes:
Unlocking instruction means for passing an unlocking instruction to the locker corresponding to the locker number or the umbrella stand corresponding to the number of the umbrella stand;
The reception system according to claim 1, further comprising: The visitor information storage means further stores, as information related to the visitor, e-mail addresses of related persons of the visitor,
The exit acceptance means further includes:
Notifying the visitor's expected return time specified by the expected return time specifying means to the e-mails of the parties concerned,
The reception system according to any one of claims 1 to 10, wherein:

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