JP2007188333A - Building management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a building management system for quickly and easily performing a maintenance and facilitating the management of a building 1. <P>SOLUTION: This building management system is provided with: a server 20 equipped with a database 21 for storing at least the position data of the supply of a building 1, supply data 100 including model data, history data 101 including the maintenance result of the building 1 and expert company data 102 as the information of an expert company 4 for performing the maintenance of the building 1, an acquisition means 22 for acquiring maintenance request 5 including the exchange or repair of the supply of the building 1, and for storing it in the database 21, and a notification means 24 for notifying at least one of the expert company 4 and a management company 3 of a maintenance request 5 acquired by the acquiring means 22; and a terminal 40 installed in the management company 3 of the building 1, and connected through a network 30 to the server 20 for inputting and referring to the various data of the server 20. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a building management system that manages maintenance such as repair and replacement of lighting equipment in a building, replacement of consumables, and cleaning.

  When maintenance such as lighting equipment and toilet consumables in a common part of a building such as a condominium is required for repair or replacement, the maintenance company is notified of the maintenance request by the tenant or manager of the management company. Based on this notification, the management company or a specialized company ordered from the management company was performing maintenance.

  However, in conventional building maintenance, for example, it is necessary to examine what kind of equipment is necessary depending on the type of lighting equipment, and there is a problem that a quick response cannot be made.

  In addition, a building management system has been proposed in which a plurality of monitoring devices connected to each other via a communication network monitor and manage each facility such as air conditioning, crime prevention, and lighting of a building (for example, see Patent Document 1).

  However, the building management system of Patent Document 1 has a problem that the tenant's maintenance request is not reflected.

JP 2003-324778 A (3rd page, FIG. 1)

  In view of such circumstances, an object of the present invention is to provide a building management system that can perform maintenance quickly and easily and can easily manage buildings.

  The first aspect of the present invention that solves the above problem is at least position data of building fixtures, fixture data including model data, history data including maintenance results of the building, and information on a specialized company that performs building maintenance. A database in which specialized company data is accumulated, an acquisition means for acquiring maintenance requests including replacement or repair of the equipment of the building and storing in the database, and a specialized company according to the maintenance requests acquired by the acquisition means And a server having a notification means for notifying at least one of the management companies of a maintenance request, and provided in the management company of the building, connected to the server via a network and inputting various data of the server And a terminal capable of being referred to.

  In the first aspect, the building can be easily and quickly maintained, and the building management by the management company can be facilitated.

  According to a second aspect of the present invention, the server is provided with priority determining means for determining the priority of the maintenance request, and the notification means is based on the priority determined by the priority determining means. In the building management system according to the first aspect, the maintenance request is notified to at least one of the specialized company and the management company.

  In the second aspect, by notifying the maintenance request based on the priority order, the specialized company can be efficiently maintained.

  According to a third aspect of the present invention, the maintenance request includes the cleaning status of the building, and the notification means notifies the maintenance request including the cleaning status. In the building management system described in 1.

  In the third aspect, by notifying the maintenance request including the cleaning status according to the dirt of the building, the building can always be kept clean, and the maintenance and management of the building can be performed easily and quickly. it can.

  According to a fourth aspect of the present invention, in the building management system according to any one of the first to third aspects, the acquisition unit acquires the maintenance request detected by a sensor provided in the building. It is in.

  In the fourth aspect, the acquisition means acquires the maintenance request from the sensor provided in the building, so that the maintenance and management of the building can be further automated and quick maintenance can be performed.

  According to a fifth aspect of the present invention, in the building management system according to the fourth aspect, the sensor detects at least one of a lighting state and a cleaning state.

  In the fifth aspect, the maintenance can be quickly performed by detecting illumination and dirt by the sensor.

  According to a sixth aspect of the present invention, in the first aspect, the acquisition means acquires a maintenance request input to a terminal connected to the server via a network by a resident occupying the building. It exists in the building management system as described in any one of -5.

  In the sixth aspect, by acquiring the maintenance request through the terminal, it is possible to eliminate time restriction and perform quick maintenance.

  According to the present invention, since the maintenance request is notified to a predetermined specialized company in response to the maintenance request, the maintenance of the building can be easily and quickly performed, and the management of the building by the management company is easy. Can be done.

  Hereinafter, the present invention will be described in detail based on embodiments.

(Embodiment 1)
FIG. 1 is a block diagram showing a building management system according to Embodiment 1 of the present invention. As shown in FIG. 1, a building management system 10 includes a server 20, a resident 2 occupying a building 1 connected to the server 20 via a network 30, a management company 3 that manages the building 1, and a building And each terminal 40 of the specialized company 4 that performs maintenance.

  The server 20 includes a database 21, an acquisition unit 22 that acquires the maintenance request 5, a priority order determination unit 23, and a notification unit 24.

  In the database 21, equipment data 100, history data 101 corresponding to the maintenance request 5, and specialized company data 102 are accumulated. In the present embodiment, the database 21 stores resident data 103 that is resident information and management company data 104 that is management company information.

  The equipment data 100 includes model data such as a manufacturer name and model of equipment for specifying equipment, and position data for specifying an installation position of equipment in the building 1. In the present embodiment, the inventory data in the management company is included in the equipment data 100. The equipment data 100 can be represented by, for example, a number indicating a light bulb, a number indicating the first floor, a number indicating the hallway, a number indicating the position of the hallway, a plurality of digits, English letters, and the like.

  The history data 101 is information on the response record for the maintenance request 5. For example, if the specialized company 4 exchanges equipment for the maintenance request 5, the date of the equipment exchange, the name of the resident 2 who made the maintenance request 5, the special company 4 that exchanged the equipment The name, location and model of the replaced equipment, whether the replaced equipment is in stock or newly replaced, etc. These are multi-digit alphanumeric characters based on a table that previously associates information with alphanumeric characters. Etc.

  The specialized company data 102 is the contact information of the specialized company 4 associated with the equipment data 100. For example, it is necessary to contact an electric construction company for the replacement and repair of electricity such as lighting, and the specific specialized company 4 such as a water company for replacement and repair of water supply. Numbers are stored.

  The acquisition unit 22 acquires the maintenance request 5 from the resident 2 or the management company 3. The acquisition unit 22 stores the acquired maintenance request 5 in the database 21.

  The priority order determination unit 23 determines the priority order of the maintenance request 5 based on the maintenance request 5 acquired by the acquisition unit 22. For example, when exchanging and repairing equipment in a less frequently used place, set a low priority, and when exchanging and repairing equipment in a frequently used place or to secure safety, raise the priority. Set.

  The notification means 24 notifies the maintenance request 5 to the specialized company 4 based on the specialized company data 102 in the database 21. For example, the notification means 24 notifies the specialized company 4 by e-mail or telephone by automatic voice.

  Each terminal 40 of the resident 2, the management company 3 and the professional company 4 is connected to the server 20 via a network 30 such as the Internet or a public telephone line network. Each terminal 40 is composed of, for example, a personal computer.

  Here, the flow of such a building management system 10 will be described. FIG. 2 is a flowchart showing the flow of the building management system according to the first embodiment of the present invention.

  As shown in FIG. 2, first, in step S <b> 1, when the resident 2 sends the maintenance request 5 to the server 20 using the terminal 40, the acquisition unit 22 receives the maintenance request 5 and accumulates it in the database 21.

  Next, in step S <b> 2, the priority order determination unit 23 determines the priority order based on the equipment data 100 and the history data 101 in the database 21. Here, for example, as described above, the priority order determination unit 23 sets a high priority level for the repair and replacement of equipment in a frequently used place or a place for ensuring safety, and the history data 101. Based on the above, the priority is set high for equipment that is frequently exchanged and repaired or equipment that has many maintenance requests 5.

  Next, in step S3, the notification means 24 selectively notifies the maintenance company 5 to the specialized company 4 associated with the equipment data 100 based on the priority order determined by the priority order determination means 23. The notification to the specialized company 4 by the notification means 24 is, for example, equipment data 100 including equipment position data and model data, and a desired work date.

  Next, in step S4, the specialized company 4 notified of the maintenance request 5 performs maintenance of the building 1 based on the maintenance request 5. In the present embodiment, the equipment data 100 includes inventory data of the equipment building 1 or the management company 3, and therefore, in response to a maintenance request 5 for equipment that is not in stock, an equipment order is ordered from the specialized company 4. It can be carried out. In addition, for equipment that is in stock, maintenance can be performed only for replacement without placing an order for equipment from the specialized company 4. Thereby, cost can be reduced without increasing useless inventory.

  Next, in step S <b> 5, the specialized company 4 that performed maintenance transmits a maintenance history to the server 20 using the terminal 40. Accordingly, the server 20 accumulates the sent maintenance history in the database 21 as history data 101.

  Further, the management company 3 refers to the maintenance request 5 and the history data 101 stored in the database 21 of the server 20 using the terminal 40, and determines whether the maintenance request 5 has been received and whether maintenance is being performed. The history data 101 can be confirmed.

  In this way, by automatically notifying the specialized company 4 of the maintenance request 5 based on the maintenance request 5 from the resident 2, the maintenance of the building 1 can be easily and quickly performed. Moreover, management of the building 1 by the management company 3 can be facilitated.

  The resident 2 who does not have the terminal 40 can call the management company 3 by telephone, and the management company 3 can use the terminal 40 to send the maintenance request 5 to the server 20 and perform the same processing as described above. .

  Further, the notification unit 24 may notify the management company 3 of the maintenance request 5 and the management company 3 may notify each specialized company 4 of the maintenance request.

(Other embodiments)
As mentioned above, although each embodiment of this invention was described, the basic composition of this invention is not limited to what was mentioned above. For example, in the first embodiment described above, the acquisition unit 22 acquires the maintenance request 5 sent from the occupant 2 and the management company 3 of the building 1 using the terminal 40, but is not particularly limited thereto. For example, the building 1 may be monitored by a sensor or monitor, and a maintenance request from the sensor or monitor may be acquired. Such an example is shown in FIG. As shown in FIG. 3, the building 1 is provided with a sensor 6. The sensor 6 is, for example, an energization sensor in the case of illumination, and the acquisition unit 22 acquires the abnormality detected by the sensor 6 as the maintenance request 5. By adopting such a configuration, the resident 2 and the management company 3 do not need to send the maintenance request 5 using the terminal 40, and further automation can be achieved and quick maintenance can be performed.

  Moreover, although Embodiment 1 mentioned above mainly demonstrated fixtures, such as a lighting device and water supply equipment, the building management system of this invention is not specifically limited to this, For example, the acquisition means 22 cleans the dirt of a building, etc. The state may be acquired as a maintenance request. The cleaning state such as dirt can be confirmed by, for example, verifying an image taken with a camera by a sensor or a management company. In the case of using a camera, a surveillance camera for crime prevention may be used.

  The present invention can be used in industries such as building maintenance and management.

1 is a block diagram illustrating a building management system according to a first embodiment. It is a flowchart which shows the flow of the building management system which concerns on Embodiment 1. FIG. It is a block diagram which shows the building management system which concerns on other embodiment.

Explanation of symbols

1 building, 2 resident, 3 management company, 4 specialized company, 5 maintenance request, 6 sensor, 10 building management system, 20 server, 21 database, 22 acquisition means, 23 priority determination means, 24 notification means, 30 network, 40 terminals

Claims (6)

A database in which at least position data of building equipment, equipment data including model data, history data including maintenance results of the building, and specialized company data that is information of a specialized company that performs maintenance of the building;
An acquisition means for acquiring a maintenance request including replacement or repair of the equipment of the building and storing it in the database;
A server comprising notification means for notifying at least one of a specialized company and a management company of the maintenance request according to the maintenance request acquired by the acquisition means;
A building management system comprising: a terminal provided in the building management company, connected to the server via a network, and capable of inputting and referring to various data of the server. The server is provided with priority determining means for determining the priority order of the maintenance request, and the notification means at least of the specialized company and the management company based on the priority determined by the priority determining means. The building management system according to claim 1, wherein the maintenance request is notified to one side. The building management system according to claim 1, wherein the maintenance request includes a cleaning status of the building, and the notification unit notifies the maintenance request including the cleaning status. The building management system according to claim 1, wherein the acquisition unit acquires the maintenance request detected by a sensor provided in the building. The building management system according to claim 4, wherein the sensor detects at least one of a lighting state and a cleaning state. The said acquisition means acquires the maintenance request which the resident who moved into the said building entered into the terminal connected to the said server via the network, The one in any one of Claims 1-5 characterized by the above-mentioned. Building management system.

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