JP2007140793A - Device for making pickup plan and program therefor - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To reduce a workload for changing a seat layout in pickup. <P>SOLUTION: This pickup plan making device is provided with reservation information acquiring means 10 for acquiring reservation information from a user side; an information acquiring means 20 for acquiring user information including pickup location requested by a user and auxiliary request requested by the user, facility information including the location of a facility and vehicle information including information relating to the seat layout of a vehicle to be used for pickup; a pickup plan making means 30 for making a pickup plan based on the reservation information, the user information, the facility information and the vehicle information; and an output means 40 for outputting the prepared pickup plan. When the seat layout in the vehicle is changeable, the pickup plan making means 30 reads a seat layout for the previous pickup of the vehicle, and makes a pickup plan using the read seat layout. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a pick-up plan planning apparatus and a pick-up plan planning program, and more particularly, to a device and a program that reduce a work load required for changing a seat layout when picking up a vehicle with a changeable seat layout.

 There is an operation scheduling system that creates an operation schedule on demand with respect to a vehicle allocation planning apparatus used for a shared vehicle operation service such as pick-up (see Patent Document 1). According to this system, efficient pick-up can be performed based on an operation schedule created in advance.

  In pick-up using a vehicle, when one vehicle circulates the pick-up route multiple times, when one vehicle performs both pick-up and sending, one vehicle may repeat pick-up or sending multiple times. is there. In such a case, a vehicle capable of changing the seat layout in the passenger compartment may be used in order to cope with various pick-up plans for each patrol, each feed, and each pick-up. By using a vehicle that can change the seat layout, the pick-up plan is not restricted by the seat layout, and the degree of freedom of the pick-up plan can be expanded.

However, if it is assumed that the seat layout is changed, a pick-up plan in which a different seat layout is designated for each tour, every feed, and every pick-up is made, so the seat layout designated by each pick-up plan The pick-up staff had to change the seat layout manually each time, and there was a problem that the work load became heavy.
JP 2002-140788 A

  The present invention has been made in view of the above problems, and an object of the present invention is to reduce the work load required for changing the seat layout when the vehicle is picked up using a vehicle capable of changing the seat layout.

  According to the present invention, there is provided a pick-up plan planning device or a wave pick-up plan planning program for planning a pick-up plan for picking up a plurality of users to a predetermined facility using a vehicle, and the use of pick-up from the user side. Vehicle information including information on the seat layout of the vehicle used for the transfer, the user information including the pickup position requested by the user, the user information including the assistance request requested by the user, the facility information including the location of the facility A transfer plan based on the acquired reservation information, user information, facility information, and vehicle information, output the prepared transfer plan, and when the transfer plan is planned, When it is determined whether the seat layout can be changed and the seat layout in the vehicle cabin can be changed, the transfer plan executed immediately before the planned transfer plan of the vehicle. It reads the definitive seat layout, apparatus and program for drafting transfers plan using the read seat layout is provided.

  According to the pick-up plan planning apparatus and pick-up plan planning program of the present invention, it is possible to reduce the occurrence of a situation where the seat layout must be changed while making an optimum pick-up plan using a vehicle capable of changing the seat layout. The work burden required for changing the seat layout can be reduced.

  Hereinafter, based on the drawings, a pickup support system 1000 including a pickup plan planning apparatus 100 according to an embodiment of the present invention will be described as an example. Here, a transfer support system 1000 that performs a transfer service performed as part of a care service based on the long-term care insurance system will be described as an example, but the present invention is not limited to this example.

FIG. 1 shows an outline of the configuration of the pick-up support system 1000. Pick-up support system 1000
Information processing server 2, terminal 4 of a care provider that performs a pick-up service (hereinafter referred to as company terminal 4), and terminal 5 that is used by a care receiver or a guardian who receives the pick-up service (hereinafter referred to as care receiver terminal 5 It is provided with an in-vehicle device terminal 6 mounted on a pick-up vehicle used for pick-up.

  This pick-up support system is constructed as an ASP (Application Service Provider) type system, and the information processing server 2, the operator terminal 4, the care receiver terminal 5, and the in-vehicle device terminal 6 are connected to a communication network. The communication function for connecting to the Internet 1 is provided, and information can be transmitted and received mutually.

  The information processing server 2 can access the personal information database 3a, the provider information database 3b, the reservation information database 3c, and the vehicle information database 3d, and functions as a pick-up plan planning device 100.

  FIG. 2 shows a block configuration of the pick-up plan planning apparatus 100. As shown in FIG. 2, the pick-up plan planning apparatus 100 includes reservation information acquisition means 10, information acquisition means 20, pick-up plan planning means 30, output means 40, and communication function 50. Specifically, at least a ROM (Read Only Memory) or the like that stores a program for planning a pick-up plan, and a CPU (Central Processing Unit) that functions as a pick-up plan planning means 30 by executing a program stored in the ROM or the like. And a RAM (Random Access Memory) functioning as accessible storage means.

Hereinafter, each component of the pick-up plan planning apparatus 100 will be described.
The “reservation information acquisition unit 10” acquires reservation information regarding the use of the pick-up that is input to the terminal 5 on the user side including the care receiver and the guardian of the care receiver via the communication function 50. In this embodiment, reservation information input from the user side is stored in the reservation information database 3c. The reservation information database 3c holds information (pick-up service reservation information) indicating the reservation status of the pick-up service by each care service company in an updatable manner. The reservation information acquisition unit 10 includes a reservation processing unit 11. When reservation information of the pick-up service is input from the user side via the user side terminal 5 or the provider side terminal 4, the reservation processing unit 11 determines the care recipient and the care provider based on the input reservation information. The reservation information is specified and stored or updated in the reservation information database 3c. The reservation information acquisition means 10 can grasp which care recipient is making a reservation for the transfer service of each care provider by referring to the transfer service reservation information stored in the reservation information database 3c. it can.

  The “information acquisition unit 20” acquires personal information on the care receiver side from the personal information database 3a. The personal information database 3a holds the personal information related to each care recipient registered as a user of this system in an updatable manner. The personal information includes the user ID of the cared person, the address of the cared person (the pickup position requested by the user), the grade of the degree of care required of the cared person, and the physical information indicating the state of the cared person's physical function. The physical information includes a priority factor indicating that a priority response should be achieved in a transfer such as using a wheelchair. The care receiver's address and physical information are stored in the personal information database 3a in association with the user ID. The personal information stored in the personal information database 3a is updated according to the input from the care receiver terminal 5 or the business operator terminal 4 owned by each care receiver or their guardian.

  The information acquisition means 20 acquires the provider information on the caregiver side from the provider information database 3b. The business operator information database 3b is a main body that makes a pick-up plan, and holds information related to a care business operator who provides a care service including a pick-up service in an updatable manner. The business operator information includes information on pick-up ability regarding pick-up by a cared person's vehicle such as a business ID for identifying a care business operator, the location of the business facility, the number of pick-up staff including the driver, and attendance status. These business operator information is stored in the business enterprise information database 3b in association with the business enterprise ID. The business operator information stored in the business operator information database 3b is appropriately updated according to the input from the business operator terminal 4 of each service business operator.

  The information acquisition means 20 acquires vehicle information including information related to the seat layout in the vehicle cabin from the vehicle information database 3d. The vehicle information database 3d holds information related to vehicles used for pick-up in an updatable manner. The vehicle information includes a vehicle ID for identifying the vehicle, a vehicle belonging facility, a type of vehicle, the number of vehicles, information indicating whether the layout of the passenger compartment can be changed, a seat layout in the available passenger compartment, and seat facilities. Contains information. The seat layout information includes the number of passengers that can be boarded for each seat layout, the presence / absence of a special space (a wheelchair storage space, a space in which a wheelchair can be boarded), and the number thereof. Further, the vehicle information may include a change work amount required when changing from one seat layout to another seat layout. Although the amount of change work is not particularly limited, it is preferable that the change work amount is expressed by a numerical value weighted according to a process or man-hour required for changing from one seat layout to another seat layout. The vehicle information includes information in which a seat ID that specifies a seat of the vehicle is associated with a care function of the seat. Seat care functions include wheelchair assistance functions such as lifters and slopes. These pieces of vehicle information are stored in the vehicle information database 3d in association with the vehicle ID. The vehicle information stored in the vehicle information database 3d is appropriately updated according to the input from the service provider terminal 4 of each service service provider.

  For convenience of explanation, the database 3a, 3b, 3c, and 3d have been described as being physically separated. However, they may be configured integrally in hardware or divided. Alternatively, it may be incorporated in the pick-up plan planning device 100 (information processing server 2), or may be provided in an accessible external device.

  The “pickup plan planning means 30” includes a pickup route calculation unit 31, a vehicle allocation unit 32, a previous layout reading unit 33, a planning unit 34, a constraint condition confirmation unit 35, a seat allocation unit 36, and a seat layout storage. The unit 37 and the vehicle 37 are used to sequentially develop a transfer plan for transferring a plurality of users to a predetermined facility. Sequentially making a pick-up plan means making a round-trip pick-up and pick-up performed by one vehicle according to a time series in which they are performed.

  The pick-up plan planning means 30 refers to the pick-up service reservation information stored in the reservation information database 3c after the deadline for pick-up of the pick-up service performed by each care provider has passed, and determines which service for the pick-up service. Specify whether the caregiver has made a reservation, calculate the number of care recipients who will receive the pick-up service, and obtain the address of each care recipient who will receive the pick-up service by referring to the personal information stored in the personal information database 3a The location of the care provider is obtained by referring to the business operator information stored in the business operator information database 3b, and the vehicle type and the vehicle seat layout are referred to by referring to the vehicle information stored in the vehicle information database 3d. Check vehicle equipment. The “pick-up plan” prepared by the pick-up plan planning means 30 of this example specifies the vehicle used for the pick-up, specifies the seat layout of the vehicle, specifies the cared person to be picked up by the vehicle, This is a plan in which a person's pick-up route is specified and a seat for the care recipient is specified.

  Hereinafter, each structure of the pick-up plan planning means 30 is demonstrated concretely.

  The pick-up route calculation unit 31 determines the number of pick-up vehicles and the kind of pick-up vehicles that can pick up the pick-up user as reasonably as possible. The pick-up route calculation unit 31 uses the pick-up for the pick-up so that the pick-up is performed as reasonably and appropriately as possible according to the address (pick-up location) of each cared person who receives the pick-up service and the physical information of the cared person. Each cared person is assigned to the car. When the cared person is assigned to each pick-up vehicle, the pick-up route calculation unit 31 uses the route search technology such as the known Dijkstra method, for example. For each pick-up vehicle.

  The vehicle assignment unit 32 assigns a vehicle having the ability to pick up the cared person allocated by the pick-up route calculation unit 31. Further, the vehicle assignment unit 32 determines whether or not the seat layout in the passenger compartment of the vehicle assigned to one pick-up can be changed. Whether or not the seat layout is possible is stored in the vehicle information database 3d as layout change permission / inhibition information.

  When the change of the seat layout of the vehicle assigned by the vehicle assigning unit 32 can be changed, the seat layout reading unit 33 is executed immediately before the vehicle transfer plan previously prepared by the transfer plan planning means 30. Read the seat layout in the transfer plan. Although not particularly limited, the seat layout reading unit 33 can sequentially read seat layouts that can be changed for a specific vehicle. The seat layout reading unit 33 refers to the change work amount necessary when changing the seat layout stored in the vehicle information in advance, and the change work amount required when changing the seat layout in the immediately preceding pick-up plan is in ascending order. Other seat layouts of the vehicle can be read out. Information regarding this changed work amount is stored in the vehicle information database 3d. Incidentally, the layout reading unit 33 of the present embodiment can read the seat layout in ascending order of change work amount according to the determination result of the control condition confirmation unit 35.

  The planning unit 34 formulates a pick-up plan using the seat layout read by the seat layout reading unit 33.

  The restriction condition confirmation unit 35 determines whether or not a predefined restriction condition is satisfied when the care recipient is picked up by the pick-up route calculated by the pick-up route calculation unit 31. The “restriction condition” in the present embodiment is a condition for properly picking up the sorted cared person, and whether the number of seats is insufficient for the sorted cared person or the cared person's body Can a seat with a care function according to the information be assigned (whether a seat with a care function for assisting wheelchair users can be assigned to a caregiver who uses a wheelchair) or within a predetermined time to the facility It is a condition such as being able to return or not restraining the cared person for a predetermined time or more.

  The constraint information confirmation unit 35 of the present embodiment determines whether or not the transfer plan planned by the planning unit 34 using the seat layout in the previous transfer plan satisfies a predetermined constraint required for the transfer. If the condition is satisfied, the planned transfer plan is sent to the output means 40. If the constraint condition is not satisfied, the other seat layout of the vehicle is read by the seat layout reading unit 33, and the other The planning unit 34 makes a transfer plan using the seat layout.

  Further, the constraint information confirmation unit 35 of the present embodiment determines whether or not the transfer plan using another seat layout planned by the planning unit 34 satisfies a predetermined constraint required for the transfer, and the constraint condition If it satisfies, the transfer plan using the other seat layout that has been planned is sent to the output means 40, and if none of the transfer plans using the other seat layout satisfy the restriction condition, the transfer plan is sent to the vehicle allocation unit 32. Assign another vehicle, let the seat layout reading unit 33 read the seat layout in the transfer plan executed immediately before this other vehicle, and transfer to the planning unit 34 using the read seat layout of the other vehicle. Make a plan.

  Caring for a cared person can be reduced by picking up and taking out a pick-up plan that satisfies a predefined constraint condition.

  The seat assignment unit 36 assigns the seat of the vehicle to be used to the cared person assigned to each pickup group. Specifically, reservation information acquired by the reservation information acquisition means 10, user information including physical information indicating the physical state of the user acquired by the information acquisition means 20, facility information, and equipment of a seat related to a care function The seat of each user is specified based on the vehicle information including the information. Although not particularly limited, when the user information includes physical information that is a preset priority factor, the seat assignment unit 36 includes a care function that is associated with the physical information that is a priority factor in advance for the user. Preferentially assign seats. Specifically, when the user information includes physical information indicating that the wheelchair is used, the user is given priority to a seat having a wheelchair riding assistance function that is associated with the physical information in advance. assign. Thereby, a user's boarding burden can be reduced.

  Although not particularly limited, the seat assignment unit 36 of the present embodiment uses the pick-up route calculation unit 31 for seats other than seats with special care functions that are preferentially assigned (such as seats that can be taken on and off in a wheelchair). Based on the calculated order of getting on and off of the cared person in the pick-up route, the seat is assigned to the cared person. In other words, in the pick-up route, a seat in the back of the vehicle is assigned to the cared person who first gets on the car, and a seat near the entrance of the vehicle is assigned to the cared person who gets on the car last. In the sending route, a seat at the back of the vehicle is assigned to the cared person who finally gets off, and a seat near the entrance of the vehicle is assigned to the cared person who first gets off.

  The seat layout storage unit 37 stores a history of seat layout in the pick-up plan to be executed. This seat layout is stored in association with an identification number corresponding to the time or the order in which transfers are performed. According to the seat layout history stored in the seat layout storage unit 37, the seat layout in the transfer plan executed immediately before can be acquired.

  Next, the control method of the pick-up plan planning apparatus 100 of this embodiment will be described. FIG. 2 is a flowchart showing an example of processing of the pick-up plan planning apparatus 100 of the present embodiment.

  First, the reservation information acquisition means 10 acquires the reservation information input from the user side terminal 5 or the operator side terminal 4 and accumulated in the reservation information database 3c after elapse of a predetermined reservation deadline (S1). . The information acquisition means 20 acquires the care receiver's address information (pick-up position) and physical information from the personal information database 3a, and acquires the care provider's location information from the provider information database 3b (S2). In order to confirm whether all the care recipients have been assigned, it is determined whether there are any care recipients to which no flag is assigned (S3). If there is no cared person to whom the flag is not given (No in S3), the process ends (S30).

  When necessary information is acquired in S1 and S2, the pick-up plan planning means 30 starts a pick-up plan planning process. The pick-up route calculation unit 20 sorts out the cared persons who are picked up by one vehicle based on the positional relationship of each cared person (user) at home, and creates a group to be picked up by one pick-up route (S4). A flag indicating the distribution completion is assigned to the user information of the care recipient distributed to the group (S5). The end of the process may be determined based on the distributed flag.

  The vehicle assignment unit 32 selects a pick-up vehicle capable of picking up a cared person of the sorted group (S6). At this time, if there is no suitable pick-up vehicle, the process returns to S3 and the sorting process is performed again. Further, when determining that there is an assignable pick-up vehicle, the vehicle allocation unit 32 determines whether the seat layout of the vehicle can be changed (S7). This determination is made based on the layout change enable / disable information included in the vehicle information 3d.

  When it is determined by the vehicle allocation unit 32 that the layout of the vehicle can be changed, the seat layout reading unit 33 reads the seat layout history of the seat layout storage unit 37 and picks up the vehicle that was just executed. The planned seat layout is read (S8). The planning unit 34 formulates a pick-up plan using the immediately preceding seat layout read by the seat layout reading unit 33 (S9).

  The constraint condition confirmation unit 35 reads the constraint condition (S10), and determines whether or not the transportation plan prepared in S9 satisfies a predetermined constraint condition required for transportation (S11). If the constraint condition is satisfied, the process proceeds to S13. If the constraint conditions are not satisfied, another seat layout of the vehicle is read out, a transfer plan is prepared using the other read seat layout, and a transfer plan prepared using the other read seat layout is requested for the transfer. It is determined whether or not a predetermined constraint condition is satisfied (S12).

  Although not particularly limited, the restriction condition confirmation unit 35 is necessary when changing the seat layout stored in the vehicle information in advance when the pickup plan prepared using the seat layout in the immediately preceding pickup plan does not satisfy the restriction condition. With reference to the changed work amount, the seat layout reading unit 33 reads out the other seat layouts of the vehicle in order from the smallest changed work amount required when changing the seat layout in the immediately preceding pick-up plan. It is preferable to make a pick-up plan using other seat layouts. The change work amount required when changing the seat layout is stored in the vehicle information database 3d as the change work amount between the two seat layouts for all the seat layouts that can be changed.

  In addition, when the transfer plan using another planned seat layout satisfies the constraint condition, the constraint condition confirmation unit 35 proceeds to S13 and determines the vehicle. On the other hand, if the transfer plan using other seat layouts does not satisfy the constraints, it is determined whether or not the constraint conditions are satisfied for all other seat layouts, and if any of the seat layouts does not satisfy the constraints ( S120), the process returns to S6, and the processes after S6 are repeated.

  Returning to S7, if the seat layout cannot be changed, the process proceeds to S18 to determine whether the constraint information is satisfied (S18), and if satisfied, the vehicle is allocated (S19), and the pick-up route is calculated (S20). Allocation is performed (S21), and the process ends (S22).

  In S13, when a vehicle that satisfies the constraint conditions is determined (S13), a pick-up route using the vehicle and the seat layout is calculated (S14).

  The seat allocating unit 36 is seat information related to the reservation information acquired by the reservation information acquiring unit 10, user information including physical information indicating the physical state of the user acquired by the information acquiring unit, facility information, and a care function. The seat of each user is specified based on the vehicle information including (S15). In this case, when the user information of the user who requests the use of pick-up includes physical information that is a preset priority factor, the seat allocation unit 36 associates the user with the physical information that is a priority factor in advance. Preferentially assign seats with special care functions. Specifically, when the user information of the user who requests the use of the pick-up includes physical information indicating that the wheelchair is used, the seat assignment unit 36 gives the user a seat having a wheelchair riding assistance function. Assign with priority.

  When the assignment of seats is completed, the seat layout storage unit 37 stores the seat layout used in the pick-up plan (S16) and ends the process. The seat layout history stored here is read into the seat layout reading unit 33 later.

  Conventionally, when a vehicle repeatedly picks up and down, the transfer plan that specifies the optimal layout among the changeable seat layouts is made without considering the seat layout of the previous vehicle. The staff changed seat layout according to the transfer plan. According to the pick-up plan planning apparatus 100 of the present embodiment, the work load of the pick-up staff can be reduced by preferentially using the seat layout executed immediately before the vehicle repeatedly used for pick-up.

  Specifically, since the seat layout is changed only when the transfer plan created using the seat layout executed immediately before does not satisfy the predetermined constraints, the frequency of occurrence of situations where the seat layout must be changed In addition, it is possible to reduce the amount of traffic and to consider the satisfaction of the constraints, so that an inappropriate transportation plan is not made.

  Even if the seat layout is to be changed, the selection of the seat layout is considered in order of the change work amount when changing the immediately preceding seat layout, so that the work amount associated with the change can be minimized.

  In addition, if any of the seat layouts does not satisfy the constraints, other vehicles will be considered, but the seat layout will be changed in order to consider the seat layout executed immediately before for other vehicles. It is possible to reduce the frequency of occurrence of the situation that must be done.

  In the present embodiment, the transfer plan planning apparatus 100 that makes a transfer plan for transferring a cared person to a care facility has been described as an example. It is not limited to facilities.

  In the present embodiment, the pick-up plan planning apparatus 100 has been described. However, even if the pick-up plan planning program of the present invention is executed by a computer installed in the pick-up plan planning apparatus 100, the same operations and effects are obtained.

  The embodiment described above is described in order to facilitate understanding of the present invention, and is not described in order to limit the present invention. Therefore, each element disclosed in the above embodiment is intended to include all design changes and equivalents belonging to the technical scope of the present invention.

It is a figure which shows the outline | summary of the pick-up plan planning apparatus of this embodiment. It is a block block diagram of the pick-up plan planning apparatus of this embodiment. It is a figure which shows the control procedure of the pick-up plan planning apparatus which concerns on this embodiment.

Explanation of symbols

1000 ... Pick-up support system 1 ... Internet 2,100 ... Pick-up plan planning device (information processing server)
DESCRIPTION OF SYMBOLS 10 ... Reservation information acquisition means 11 ... Reservation processing part 20 ... Information acquisition means 30 ... Pick-up plan planning means 31 ... Pick-up route calculation part 32 ... Vehicle allocation part 33 ... Seat Layout reading part 34 ... Planning part 35 ... Restriction condition confirmation part 36 ... Seat allocation part 37 ... Seat layout storage part 40 ... Output means 50 ... Communication function 3 ... Database 3a・ ・ ・ Personal information database 3b ・ ・ ・ Company information database 3c ・ ・ ・ Reservation information database 3d ・ ・ ・ Vehicle information 4 ... Nursing care provider terminal 5

Claims (8)

A transfer plan planning device for sequentially planning a transfer plan for transferring a plurality of users to a predetermined facility using a vehicle,
Reservation information acquisition means for acquiring reservation information regarding the use of the transfer from the user side;
User information including a pick-up position requested by the user, assistance information requested by the user, facility information including the location of the facility, and vehicle information including information relating to a seat layout of the vehicle used for the pick-up are acquired. Information acquisition means;
Based on the reservation information acquired by the reservation information acquisition means, the user information acquired by the information acquisition means, the facility information, and the vehicle information, a transfer plan planning means for planning a transfer plan,
Output means for outputting the pick-up plan designed by the pick-up plan planning means,
The pick-up plan planning means determines whether or not the seat layout in the vehicle interior of the vehicle can be changed, and when the seat layout in the vehicle interior of the vehicle can be changed, the pick-up plan planning means makes a plan. A transfer plan planning apparatus that reads a seat layout in a transfer plan executed immediately before the transfer plan of the vehicle and makes a transfer plan using the read seat layout.   The pick-up plan planning means determines whether or not the pick-up plan prepared using the seat layout in the pick-up plan immediately before the pick-up plan planning means satisfies a predetermined constraint required for the pick-up, When the constraint condition is satisfied, the planned transfer plan is sent to the output means, and when the constraint condition is not satisfied, the other seat layout of the vehicle is read and the read other seat layout is used. 2. The pick-up plan planning device according to claim 1, wherein the pick-up plan is prepared.   The pick-up plan planning means uses the seat layout stored in advance in the vehicle information when the pick-up plan prepared by using the seat layout in the pick-up plan immediately before prepared by the pick-up plan planning means does not satisfy the constraint conditions. 3. The transfer according to claim 2, wherein the other seat layout of the vehicle is read in ascending order of the change work amount required when changing the seat layout in the immediately preceding transfer plan with reference to the change work amount necessary for the change. Planning device.   The pick-up plan planning means determines whether a pick-up plan using the other seat layout designed by the pick-up plan planning means satisfies a predetermined constraint required for the pick-up, and the constraint condition is determined. If it satisfies, the transfer plan using the other seat layout prepared is sent to the output means, and if any of the transfer plans using the other seat layout does not satisfy the constraint condition, the transfer plan is prepared. Read the seat layout in the transfer plan executed immediately before the transfer plan of the other vehicle prepared by the means, and use the read seat layout of the other vehicle to make a transfer plan that satisfies the constraints. The pick-up plan planning device according to claim 2 or 3. The facility is a nursing facility, and the user information includes physical information indicating a state of the user's body, and the vehicle information includes seat facility information related to a nursing function,
The pick-up plan planning means specifies the pick-up of each user's seat based on the reservation information acquired by the reservation information acquisition means, the user information, facility information, and vehicle information acquired by the information acquisition means. The pick-up plan planning device according to claim 1, which plans a plan.   When the user information of a user who requests the use of the transfer includes physical information that is a preset priority factor, the transfer plan planning unit associates the user with the physical information that is the priority factor in advance. 6. The pick-up plan planning device according to claim 5, wherein a seat having a care function is preferentially assigned.   In the case where the user information of the user who requests the use of the transfer includes physical information indicating that the wheelchair is used, the pick-up planning means gives priority to a seat having a wheelchair riding assistance function to the user. The pick-up plan planning device according to claim 5 to be assigned. A program for planning a transfer plan that makes a next transfer plan for transferring a plurality of users to a predetermined facility using a vehicle,
On the computer,
Obtaining reservation information regarding the use of the transfer from the user side;
User information including a pick-up position requested by the user, assistance information requested by the user, facility information including the location of the facility, and vehicle information including information related to a seat layout of the vehicle used for the pick-up are acquired. Steps,
Based on the acquired reservation information, user information, facility information, and vehicle information, the step of making a pick-up plan is executed,
The steps to make a transfer plan are
It is determined whether or not the seat layout in the vehicle interior of the vehicle can be changed, and when the seat layout in the vehicle interior of the vehicle can be changed, it is executed immediately before the planned transfer plan of the vehicle. A program for planning a pick-up plan, wherein a seat layout in the pick-up plan is read out and a pick-up plan using the read-out seat layout is made.

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