JP2007041977A - Personal identification device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a personal identification display method for progressing card insertion, biometrics authentication and password authentication without sense of incongruity. <P>SOLUTION: In the personal identification displaying method of an automatic teller machine 1, an operation diagram (641) of card insertion corresponding to operation procedures of card insertion, an biometrics authentication operation diagram (461) corresponding to operation procedures of biometrics authentication and a password authentication operation diagram (462) corresponding to operation procedures of a password are provided, at least two operation diagrams are displayed on a display screen with one operation diagram displayed in an operatable state as active state display and the other operation diagram displayed in an unoperatable state as non-active state display, and operation procedures corresponding to the operation diagrams can be performed with the other operation diagram as active state display after the completion of operation procedures of the one operation diagram. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a personal authentication device using a living body, and more particularly to a personal authentication device using both biometric authentication and a personal identification number.

  Conventionally, passwords have been widely used for authentication of magnetic cards and IC cards. In recent years, biometric authentication using a part of an individual's body as a key, such as a fingerprint, an iris, or a blood vessel pattern, has attracted attention as a security method that is less likely to be illegally exercised due to loss or theft. Among them, the authentication method using a blood vessel pattern has little psychological resistance because it does not associate a criminal investigation like a fingerprint or irradiates light directly on an eye like an iris. There is an advantage that counterfeiting is difficult because of the internal characteristics rather than the observable biological surface.

  Some of these biometric authentications are used alone or in combination with a personal identification number.

JP 2002-83298 A

JP 2000-200113 A

  Currently, an authentication method used in combination with a card is mainly a personal identification number, but biometric authentication as a high-security authentication method is expected to become increasingly widespread in the future. In such a situation, it is necessary to proceed with the understanding of the user in order to shift from the widely used personal identification number to biometric authentication. On the other hand, since biometric authentication is not absolute, it is effective to use a personal identification number and biometric authentication together.

  However, there is a concern that the user may feel bothersome if the two authentications are always performed.

  Accordingly, an object of the present invention is to provide a personal authentication display method that allows the card insertion, biometric authentication, and password authentication to proceed without a sense of incongruity.

  In the personal authentication display method according to the present invention, in order to achieve the above object, a card reader, a password input means, a biometric authentication device, a touch panel display, a storage device storing various data, A control device that controls each device, and the control device displays an operation screen of a transaction process associated with various transactions on the touch panel display device, accepts an operation instruction from the touch panel display device, and performs automatic transaction In the personal authentication display method of the transaction apparatus, the card insertion operation diagram corresponding to the card insertion operation procedure, the biometric operation diagram corresponding to the biometric operation procedure, and the password authentication corresponding to the password operation procedure Display at least two operation diagrams on the display screen, and display one operation diagram in an operable state as an active state display. The other operation diagram is displayed as an inactive display in an inoperable state, and after the operation procedure of the one operation diagram is completed, the other operation diagram is displayed as an active state display, and the operation procedure corresponding to the operation diagram is displayed. Make it possible.

  ADVANTAGE OF THE INVENTION According to this invention, the display method of the personal authentication which advances a card insertion, biometric authentication, and authentication of a PIN code without a sense of incongruity can be provided.

Embodiments according to the present invention will be described below with reference to FIGS. This embodiment relates to an automatic transaction apparatus such as an ATM (Automatic Teller Machine) employed in a financial institution system such as a bank system. 1 to 16 show the first embodiment, FIGS. 17 to 28 show the second embodiment, and FIGS. 29 to 42 show the third embodiment.
(First embodiment)
First, the schematic structure of the automatic transaction apparatus according to the present embodiment will be described with reference to FIG. FIG. 1 is a schematic explanatory diagram of an automatic transaction apparatus 1 according to an embodiment of the present invention.

  In FIG. 1, what is generally indicated by reference numeral 1 is an automatic transaction apparatus installed in a lobby of a financial institution or the like. In the present embodiment, the automatic transaction apparatus 1 will be described using an example of ATM. The automatic transaction apparatus 1 is disposed so as to close an L-shaped opening and a main body housing 10 having an opening cut out in an L shape when a part of the front side of the rectangular parallelepiped is viewed from the side. The front panel 11 is formed in an L shape.

  The main body housing 10 includes a base housing 12 having an open front surface, a plate-shaped front door 13 provided below the front surface of the base housing 12, and a plate-shaped rear surface disposed on the back surface of the base housing 12. And a door 14. The base case 12 is a mechanism unit that performs various transaction processes, for example, a display unit 220 with a touch panel, a card unit 221, a passbook details printing unit 222, a transmission control unit 223, a storage device unit 224, and a coin entry / exit shown in FIG. The money part 225, the banknote depositing / withdrawing part 226, the power supply part 227, the biometrics authentication part 228, the control part 229, etc. are incorporated. The display unit 220 with a touch panel has functions as an information input device and an output device, and the card unit 221 has a function as a reading device and an output device for the ID card 212 (see FIGS. 2 and 3). The operation display unit 15 of the display unit with touch panel 220, the medium ports 18, 19, 23, 24 of each unit and the biometric information reading unit 22 of the biometric authentication unit 228 are arranged so as to be exposed from the front panel 11.

  The L-shaped front panel 11 includes a panel portion 16 that forms a vertical surface on the front surface of the main body, and a table portion 17 that forms a horizontal plane. In the present embodiment, a medium handling unit 20 including a card / statement handling port 18 and a passbook handling port 19 is arranged at the center of the panel unit 16 constituting the vertical surface, and an operation is performed at the center of the table unit 17 constituting the horizontal plane. On the both sides of the display unit 15, an emergency contact handset 21 and a biometric information reading unit 22 of the biometric authentication unit 228 are disposed, and a bill insertion / discharge port 23 and a coin insertion / discharge are provided at the corners of the horizontal and vertical planes. An outlet 24 is juxtaposed.

  One of the features of the present embodiment is that each authentication has a meaning in the authentication with the personal identification number and the authentication in the biometric authentication, and each authentication has a plurality of procedures by proceeding with the guidance and display contents according to the meaning. This reduces the difficulty in understanding the user's operation procedure for authentication.

  For example, in this embodiment, the biometric authentication is a procedure for “entering a personal identification number”, and the personal identification number is a procedure for “accounting transaction”. In particular, in this embodiment, biometric authentication can be introduced without changing the user's conventional recognition that the PIN is an account transaction procedure, so a system with high security without any sense of incongruity can be introduced. it can.

  Further, in this embodiment, in order to obtain easy understanding on the two display screens, the authentication procedure screen 460 includes a biometric authentication unit 461 representing an authentication procedure posture and a numeric keypad unit 462 representing a password number procedure. It is displayed on one authentication procedure screen 460, and one authentication, here, the biometric authentication is verified, and the numeric keypad 462 indicating the password authentication procedure here is in an inactive state (procedure cannot be performed). When the biometric verification is matched, the inactive numeric keypad 462 is set in an active state (input enabled state). In this embodiment, “circle mark 463” indicating that biometric authentication approval has been obtained is displayed together with the active state of the numeric keypad in order to express more easily.

  Next, with reference to FIG. 2, the structure of the financial institution system in which this automatic transaction apparatus 1 is installed, and the structure of the automatic transaction apparatus 1 are demonstrated. FIG. 2 is a block diagram of a financial institution system using the automatic transaction apparatus 1 of FIG.

  In this financial institution system, equipment (computers) such as servers, terminals, and systems of a plurality of sales stores 200 and a specialized center 350 are compared to equipment (computers) such as servers and hosts of the center 100 that controls the financial institution system. Are connected via a network 300 to devices (computers) such as servers and terminals. A plurality of devices (computers) are connected to the sales store 200 via a store network 211, and these devices (computers) are connected to devices (computers) of the center 100 and the specialized center 350 via the network 300. Various financial services can be provided to customers who use this financial institution system. In addition, the financial institution system can be connected to other financial systems and various service site devices (computers) via the network 300.

  Each device (computer) in the center 100 is connected to a device (computer) in another business store 200 or a device (computer) in the specialized center 350 via the HUB server 150, so that all information in the financial institution can be obtained. General management. The HUB server 150 is also used as a gateway server, and includes an integrated channel server 110 that controls a group of channel AP servers, a billing host 140, a new product server 130 that includes various new product information, A customer management server 120 for comprehensively managing the customer information is connected.

  The integrated channel server 110 is a support system that is connected to the device (computer) of the business store 200 via the network 300 and provides various information to the device (computer) of the business store 200. Under the control of the integrated channel server 110, an IB server 111 having IB content information, a store AP server 112 having store information, a store management server 113 having store visitor information, Product information server 114 provided with the content information, employee management server 115 provided with employee information, and customer information management server 116 provided with customer information data.

  On the other hand, the business store 200 is provided with various devices connected via a store network 211. For example, in this system, the automatic transaction apparatus 1, the reception terminal 208 that manages the entrance and exit of the customer's store, the consultation terminal 207 that handles various customer consultations, the information table terminal 206 that provides various information to the customer, Consultation table terminal 205 that recommends consultations and business negotiations to customers, counter transaction terminal 204 that provides various services related to transactions by customers to the customer, counter counter transaction terminal 203 that supports the counter transaction terminal 204, and various financial related devices A financial device 202, a store server 201 that manages various information in the store, a store communication system 210 that performs wireless communication and position detection in the store, and the like are provided.

  Further, in this financial institution system, various information can be provided via a portable terminal 213 owned by the customer, an ID card (individual authentication card) 212 provided by the financial institution to the customer, or the like. This ID card 212 is composed of an IC card, and customer's personal information (code number (identification number), biometric information (in this embodiment, finger vein information), various information such as transaction information) is stored in the IC chip. It is stored and registered as an electrical signal.

  The automatic transaction apparatus 1 includes a control unit 229 that controls and controls the automatic transaction apparatus 1, a display unit with a touch panel 220 that also serves as an information input unit, and a card unit 221 that reads and writes various cards. A bankbook detail printing unit 222 for writing a bankbook, a transmission control unit 223 for connecting to the store network 211, a storage device unit 224 for storing various information, a coin deposit / withdrawal unit 225, and a banknote deposit / withdrawal Unit 226, power supply unit 227, and biometric authentication unit 228.

  Next, the outline of the system configuration of the automatic transaction apparatus 1 will be described with reference to FIG. FIG. 3 is a schematic block diagram showing an example of the system configuration of the automatic transaction apparatus 1 of FIG.

  The control unit 229 includes a CPU 259, a memory 260, input / output interfaces 255 to 258, and the like. The memory 260 constitutes the storage device unit 224 shown in FIG. 2, and stores a program for performing a control operation described later. The CPU 259 constitutes the control unit 229 shown in FIG. 2 and executes control using a program stored in the memory 260.

  The card unit 221 is connected to the computer 229 via the input / output interface 257. By inserting the ID card 212 into the card unit 221, the personal information of the customer registered in the ID card 212 is read by the card unit 221. And stored in the memory 260 via the input / output interface 257 of the control unit 229.

  Further, a finger 261 is inserted between the light source 251 and the camera 252, and an image signal of finger vein information is acquired when the switch 253 is pressed. Instead of pressing the switch 253, an image signal may be acquired by finger placement detection by a finger placement detection sensor (not shown). This finger vein information acquires a finger blood vessel pattern as graphic information. If palm vein information or other biological information can be used instead of finger vein information, they may be used. The light source 251, the camera 252, and the switch 253 described above constitute the biological information reading unit 22 of the automatic transaction apparatus 1 shown in FIG. The image signal of the camera 252 is converted into digital information by the image input unit 254 and stored in the memory 260 via the input / output interface 255 of the computer 229.

  Further, the switch 253 is similarly connected via the input / output interface 256, and the on / off state is stored in the memory 260, or an interrupt signal is generated to the CPU 259 at the same time when it is turned on.

  When the CPU 259 confirms that the state of the switch 253 is turned on or detects an turned-on interrupt signal, the CPU 259 activates and executes a software program for authentication. Based on the processing result of the program, the result is displayed on the display unit 220 with a touch panel, output to the card unit 221 and written to the ID card 212, or an appropriate signal is sent to the control target 280 to open the door. Various controls such as opening and closing are performed. Note that the display unit with a touch panel 220 also serves as an information input unit as described above, and can be used to input auxiliary information, transaction information, and the like related to authentication such as a password.

  In the present embodiment, the biometric information reading unit 22 constituting the biometric authentication unit 222 reads the finger vein and uses it for authentication. Therefore, compared with the case where the palm vein is read and used for authentication. The volume of information is small, the authentication speed is fast, and the authentication device is small and easy to use.

Next, with reference to FIG. 4, the structure of the biometric information reading unit 22 constituting the biometric authentication unit 228 of the automatic transaction apparatus 1 will be described. FIG. 4 is an explanatory diagram of the biometric information reading unit 22 of the automatic transaction apparatus 1 of FIG. 1, and is a plan view and a side view of a state where a finger is held over the biometric information reading unit 22. In this embodiment, paying attention to the posture in which the index finger or the center of the hand floats in a posture in which a human hand is placed on a flat surface, the biological information reading unit 22 is raised from the table unit 17, and the raised portion A finger mounting groove 22b that is long in the front-rear direction is provided at the center of the head. The biometric information reading unit 22 includes a mark 22a having an LED (lamp) therein at the tip of the groove 22b, and the finger holding unit 22c in front of the groove 22b.
According to this embodiment, the user places the fingertip in the vicinity of the mark 22a of the biological information reading unit 22 according to an operation guidance or the like prompting to “hold the finger” displayed on the operation display unit 15. A biometric authentication procedure can be performed by holding a finger. FIG. 4 shows an example of holding the index finger of the right hand. The belly of the held finger is supported by the mark 22a and the finger holding part 22c, and the biometric information can be read in a stable state.

  Next, the operation flow of the authentication procedure of this embodiment will be described based on the operation flow diagram of FIG. 5 with reference to FIGS. FIG. 6 is an operation flowchart, and FIGS. 7 to 11 are screen transition diagrams.

  In FIG. 5, the CPU 259 displays the top menu screen 430 shown in FIG. 6 on the touch panel display unit 15 at the start of the transaction (step 410). The top menu screen 430 displays selection keys such as “Drawer” and “Deposit” on the screen. When the user touches the selection key, the CPU 259 in the detection standby state displays the touch panel of the display unit 15 with a touch panel. 7 is detected and the processing corresponding to the touched selection key is accepted (step 411), and the card insertion screen 440 shown in FIG. 7 is displayed on the touch panel display unit 15, and the ID card 212 is inserted. (Step 413).

The CPU 259 inserts the ID card 212 into the card unit 221, reads the customer's personal information registered in the ID card 212 with the card unit 221, and stores it in the memory 260 via the input / output interface 257 of the CPU 259 (steps). 414), the biometric authentication screen 450 shown in FIG. 8 is displayed on the touch panel display unit 15 (step 415). On the biometric authentication screen 450, a biometric authentication unit 461 showing an authentication procedure attitude and a numeric keypad unit 462 showing a password number procedure are displayed on one screen (450).
Here, on the biometric authentication screen 450, the biometric authentication screen 450 causes the biometric authentication that prompts biometric authentication by putting the numeric keypad 462 indicating the PIN code procedure in an inactive state (cannot be performed) until biometric authentication is verified. The unit 461 is activated (operable state), and a guidance “Please hold your finger” is displayed as “personal authentication”. In step 416, the CPU 259 turns on the green LED (not shown) of the mark 22a of the biological information reading unit 22 to put the camera 252 and the image input device 254 shown in FIG. 3 into an operating state (step 416). The user can perform a biometric authentication procedure by holding a finger over the biometric information reading unit 22 according to the biometric authentication unit 461 of the touch panel display unit 15 and the guidance.

  In step 416, the CPU 259 acquires finger vein information (finger blood vessel pattern) obtained by the camera 252 with the authentication posture shown in FIG. 4 as graphic information, and converts it into digital information. Further, the CPU 259 collates the digital information obtained via the camera 252 with the digital information obtained from the card (step 417), and if they match, displays the personal identification number screen 460 shown in FIG. 9 (step 422). If they do not match, the process proceeds to step 418.

  In step 417, the CPU 259 records (rewrites) the number of mismatches of the IC card, and changes the lighting display of the mark 22a from green LED to yellow LED. In step 419, the number of mismatches is set in advance. It is determined whether or not it exceeds. Here, if the number of mismatches exceeds the predetermined number, a transaction stop process is performed in step 426 and the original top menu screen 430 is displayed.

  On the other hand, when the number of mismatches is less than the predetermined number, the disapproval screen 470 of FIG. 10 is displayed. In the disapproval screen 470, “×” is added to the active numeric keypad 462, and Display the guidance “Authentication could not be approved” and notify the user that it cannot be approved. After displaying the disapproval screen 470 for a predetermined time, the CPU 259 displays the replay object authentication screen 480 shown in FIG. 11 on the touch panel display unit 15 to turn on the camera 252, the image input device 254, and the blue LED of the mark 22a. Set the authentication device to the operating state.

The regenerative body authentication screen 480 displays guidance indicating that “Place finger again” and “Registered finger is right-handed index finger” and “drawing showing biometric authentication operation posture” regarding “authentication” Here, in this embodiment, as a guidance, the registered finger is not displayed in the initial authentication, but in the case of re-authentication, the registered finger is displayed. Refraining from providing detailed information (display) reduces information leakage and shortens normal operation time. Re-authentication provides clear (detailed) information to ensure reliable operability. ing.
In particular, in this embodiment, in the drawing showing the operation posture displayed on the regenerator authentication screen 480, a plurality of posture diagrams 481 that are likely to be erroneous are displayed, and an operation diagram 482 that prompts re-operation is displayed. The approval rate of re-approval is improved.

  Returning to FIG. 5 and FIG. 9, the CPU 259 puts the biometric authentication unit 461 in the inactive state (non-operating state) on the personal identification number screen 460, and indicates that the personal identification number input unit has been approved for biometric authentication. A mark 463 ”is given to make it active. Also, the mark 22a is changed to red LED lighting to notify the user that biometric authentication is completed.

  As described above, in this embodiment, the biometric authentication is “a procedure for inputting a personal identification number”, and the personal identification number is “a procedure for performing an account transaction”. Then, in order to make it easy for the user to understand these two meanings, if biometric authentication is approved, a display that allows the input of a personal identification number is displayed as shown in FIG. 9, and conversely, if biometric authentication is not approved, FIG. As shown in FIG. 10, a display in which the password cannot be input is performed. Accordingly, FIG. 9 shows that the biometric authentication procedure is completed by displaying the biometric authentication unit 461 in an inactive state, and FIG. 10 shows that the biometric authentication procedure is completed when the biometric authentication unit 461 is activated. Display that it is not. Thereby, it is possible to make it easier for the user to understand that the biometric authentication procedure and the personal identification number procedure are related.

  In FIG. 9, the password number portion 462 includes an input confirmation display portion 464 disposed above and a numeric keypad group 465 including a plurality of input keys disposed below the input confirmation display portion 464. When the CPU 259 accepts the input of the personal identification number via the numeric keypad group 465, the CPU 259 displays an “*” mark indicating that the input has been accepted on the input confirmation display unit 464 (step 423), and the personal identification number is inputted. Then, the personal identification number data stored in the memory is immediately verified (step 424). If approved, the transaction screen selected in step 411 is displayed on the touch panel display unit 15 and the transaction procedure is continued. (Step 425).

  If the password is not approved in step 424, a verification mismatch process is performed in step 427. In this verification mismatch processing, processing similar to that in steps 418 to 421 is performed.

  Next, an application example of the first embodiment will be described with reference to FIGS. 12 is an operation flowchart of the first application example, FIG. 13 is an operation flowchart of the second application example, and FIGS. 14 to 16 are screen transition diagrams of the second application example. In this description, the changes are mainly explained, and the same contents as those in the first embodiment are omitted.

  First, in FIG. 12, when starting the transaction, the ATM according to the first application example first displays the card insertion screen 440 shown in FIG. 7 as the top screen, reads the card (step 512), and checks the biometric authentication (step). 515), after performing the password collation process (step 522), the top menu screen 430 shown in FIG. 6 is displayed on the touch panel display unit 15, and the subsequent transaction is selected or the selected transaction is processed. . The detailed operation steps are the same as those in FIG.

  According to this application example, since the operation step of selecting a transaction and the operation step of the transaction are not divided by the two authentication steps, a smooth transaction procedure can be advanced.

  Next, a second application example will be described with reference to FIGS. 13, this application example is obtained by reversing the order of the password number procedure and the biometric authentication procedure from that of the first embodiment (FIG. 5). That is, in this application example, when a card is inserted (step 533) and the reading of card information is completed (step 534), the CPU 259 displays the personal identification number screen 560 shown in FIG. 14 on the touch panel display unit 15 (step 535). ). In the personal identification number screen 560, the personal identification number part 462 and the biometric authentication part 461 are displayed on one screen, and the personal identification number part 462 is displayed in an active state (a state where input is possible), while the biometric authentication part 461 is displayed. Lightly displayed in an inactive state (non-operating state). Then, “Authentication” and “Enter PIN” are displayed as guidance. Therefore, the user can know that the personal identification number can be input while there are two authentications, the personal identification number and the biometric authentication.

  When the CPU 259 receives an input from the personal identification number section (step 536), it verifies whether or not the input personal identification number matches the personal identification number read from the card (step 537). If the passwords match as a result of the collation, the biometric authentication screen 570 of FIG. 15 is displayed on the touch panel display 15 (step 538). If the passwords do not match, the unauthenticated password screen 580 shown in FIG. Is displayed and mismatch processing is executed (step 547).

  On the biometric authentication screen 570, the password number part 462 approved for authentication is displayed in an inactive state, while the biometric authentication unit 461 that performs an authentication procedure is displayed in an active state. In addition, the biometric authentication unit 461 is displayed in an active state with a “circle” 463 indicating that the password has been approved, thereby enabling the biometric authentication approval procedure by the password authentication. Can be notified to the user.

  On the other hand, on the unauthenticated password screen 580, the password number portion 462 whose authentication has been disapproved is displayed in an active state, while the biometric authentication portion 461 in an inactive state is marked with “x”. Thereby, it is possible to know that the biometric authentication procedure cannot be performed because the password is not approved. The procedure for re-entering the code number is the same as in the above embodiment, and the description thereof is omitted.

When the collation of the personal identification number is completed, the CPU 259 acquires finger vein information (finger blood vessel pattern) obtained by the camera 252 with the authentication posture shown in FIG. 4 as graphic information and converts it into digital information. Further, the CPU 259 compares the digital information obtained via the camera 252 with the digital information acquired from the card (step 540), and if they match, causes the touch panel display unit 15 to display a transaction content processing screen (step 540). 545), if there is a mismatch, the operation of recording the number of mismatches in step 541 is performed. The re-operation of biometric authentication from step 541 to step 544 is the same as in the first embodiment (FIG. 5), and the description thereof is omitted.
(Second embodiment)
17 to 28 are ATMs according to the second embodiment of the present invention. FIG. 17 is an operation flowchart of the second embodiment, and FIGS. 18 to 23 are screen transition diagrams. 24 to 28 are application examples of the second embodiment, FIG. 24 is an operation flowchart, and FIGS. 25 to 28 are screen transition diagrams. In this description, major changes in the first embodiment (FIG. 5) will be described, and description of similar parts will be omitted.

  First, in FIG. 17, this embodiment defines one of two authentication procedures as “one that makes a card usable” and the other one as “one that performs account transactions”. Ease of use is improved by the operation flow using the guidance and display screen. For example, in the embodiment of FIG. 18, biometric authentication is defined as “one that allows a card to be used”, and a PIN number procedure is defined as “one that performs account transactions”.

  In FIG. 17, the CPU 259 displays the top menu screen 610 shown in FIG. 18 on the touch panel display unit 15 at the start of the transaction (step 610). When the selection key is selected (step 611), the CPU 259 displays a card insertion screen 640 shown in FIG. 19 on the touch panel display unit 15 (step 612). In the card insertion screen 640, the card insertion unit 641 is displayed in an inactive state on one side of the touch panel display unit, and an insertion operation is displayed with animation so as to prompt the user to insert the card.

  The CPU 259 inserts the ID card 212 into the card unit 221 (step 613), reads the customer's personal information registered in the ID card 212, etc., and stores it in the memory 260 via the input / output interface 257 of the CPU 259. Then, the biometric authentication screen 650 shown in FIG. 20 is displayed on the touch panel display unit 15 (step 615).

  The biometric authentication screen 650 displays a biometric authentication unit 461 showing an authentication procedure attitude and a card insertion unit 641 indicating that the ID card 212 is set on one screen (450). In step 614, when the ID card 212 is inserted, the ID card 212 that has been inactive in the screen is displayed in an active state, stopped in front of the card insertion slot, and the state shown in FIG. Then, the biometric authentication unit 461 appears so as to be in the state of FIG. At the same time, guidances such as “authentication”, “authentication is required to use the card”, and “hold your finger” are also displayed. With this series of display contents and guidance, the user can be notified that biometric authentication is necessary to “use the card”.

  Further, the CPU 259 operates the camera 252 and the like in the same manner as in the first embodiment (FIG. 5) to make the biological information reading unit 22 operable (step 616). The user can perform a biometric authentication procedure by holding a finger over the biometric information reading unit 22 according to the biometric authentication unit 461 of the touch panel display unit 15 and the guidance.

  In step 616, the CPU 259 acquires finger vein information (finger blood vessel pattern) obtained by the camera 252 with the authentication posture shown in FIG. 4 as graphic information, and converts it into digital information. Further, the CPU 259 collates the digital information obtained through the camera 252 with the digital information acquired from the card, and if they match, displays the biometric authentication approval screen 670 shown in FIG. 21 (step 617). If there is, the process proceeds to step 618.

  When the biometric authentication is verified on the biometric authentication approval screen 670, the CPU 259 inserts the ID card in the screen into the card insertion slot, and displays the biometric authentication unit 461 with “circle mark 463” for a predetermined time. The personal identification number screen 680 shown in FIG. 22 is displayed (step 622). As a result, the user can feel the relevance between the biometric authentication and the card insertion process.

  On the other hand, if the biometric authentication does not match, the CPU 259 displays a biometric mismatch screen 290 as shown in FIG. In the biometric authentication mismatch screen 290, the inactive card insertion unit 641 is displayed as an animation so that the ID card is ejected, and the biometric authentication unit 461 is displayed with “X”. Then, the CPU 259 ejects the ID card from the card unit in accordance with the display operation. Accordingly, the user feels the relevance between the biometric authentication and the card insertion process because the ID card is returned both in the screen and in real due to the failure of biometric authentication.

  In this embodiment, the ID card return process is performed in response to the failure of biometric authentication. However, as shown in FIG. 5, the re-authentication procedure from step 418 to step 421 may be performed. it can. In this case, when the number of verification mismatches exceeds a predetermined number, the display of FIG. 23 may be performed to perform the ID card discharge process.

  The CPU 259 performs a password verification process if a password is entered on the password screen 680 (step 624), and displays a transaction content processing screen if the password is verified (step 625). To advance. Details are the same as in the first embodiment (FIG. 5), and a description thereof is omitted.

  Next, an application example of the second embodiment will be described with reference to FIGS. In this application example, of the two authentication procedures, the personal identification number procedure is defined as “one that allows the card to be used”, and biometric authentication is defined as “one that performs account transactions”. Here, portions different from FIG. 17 will be mainly described.

  24, when the ID card is inserted and the reading of the card information (step 714) is completed, the CPU 259 displays a personal identification number screen 730 shown in FIG. On the personal identification number screen 730, a personal identification number part 462 and a card insertion part 641 indicating that the ID card 212 has been set are displayed on one screen (730) as in FIG. Also in this step 715, when the ID card 212 is inserted, the ID card 212, which has been inactive in the screen until now, is activated and stopped in front of the card insertion slot. The code number portion 462 appears so as to change from the state to the state shown in FIG. 25, and prompts the input of the code number. At the same time, guidances such as “Personal authentication”, “Personal authentication is required to use the card”, and “Enter your PIN” are also displayed. With this series of display contents and guidance, it is possible to notify the user that it is necessary to input a personal identification number in order to “use the card”.

  When the personal identification number is input, the CPU 259 collates the personal identification number stored in the memory (step 717), and if the collation is completed, the personal identification number approval screen 740 shown in FIG. The time is displayed, and then the biometric authentication screen 750 of FIG. 27 is displayed (step 718). In FIG. 27, the biometric authentication unit 461 and guidance of “personal authentication” and “please hold your finger” are displayed.

  On the other hand, if the input personal identification number does not match, the personal identification number mismatch screen 760 is displayed and the verification mismatch processing is performed. On the personal identification number mismatch screen 760, the inactive card insertion portion 641 is displayed as an animation so that the ID card is ejected, and the personal identification number portion 462 is displayed with “x”. Then, the CPU 259 ejects the ID card from the card unit in accordance with the display operation. As a result, the user feels the relevance between the personal identification number and the card insertion process because the ID card is returned both on the screen and in the real thing due to the failure of the personal identification number.

When the verification of biometric authentication is completed (step 720), the CPU 259 sequentially displays the transaction screens (not shown) selected in the previous step 711 to perform transactions. In step 720, if biometric authentication does not match, steps 721 to 724 are executed. Since these steps are the same as those described above, description thereof will be omitted.
(Third embodiment)
Next, a third embodiment will be described with reference to FIGS. 29 to 42. FIG. 29 is an operational flow diagram of ATM, and FIGS. 30 to 42 are screen transition diagrams of automatic transaction. In the following description, detailed description of the same contents as those in the embodiment described with reference to FIGS. 1 to 29 is omitted. The specific contents of this embodiment can also be introduced in the embodiment shown in FIGS.

  One feature of this embodiment is that the above two authentication procedures are adopted, and in the password number procedure, the arrangement of numerical keys of the numeric keypad 462 can be changed by a user's selection operation. Hereinafter, an example in which the user selects the “withdrawal” procedure will be specifically described as an example.

  In FIG. 1, the CPU 259 displays a top menu screen 840 shown in FIG. 30 on the touch panel display unit 15 at the start of the transaction (step 810). The top menu screen 840 displays selection keys such as “Drawer” and “Deposit” on the screen. When the user touches the selection key, the CPU 259 in the detection standby state displays the touch panel of the display unit 15 with a touch panel. The touched coordinates are detected, a process corresponding to the touched selection key is accepted (step 811), and a card insertion screen 850 shown in FIG. 31 is displayed on the touch panel display unit 15 (step 812). It waits for 212 to be inserted (step 813).

  In this embodiment, each transaction screen such as the top menu screen 840 and the card insertion screen 850 includes a horizontally long operation guidance area 841 at the top of the screen, and operation keys and guidance diagrams necessary for each transaction at the bottom of the screen. An input / guidance area 842 is displayed. Further, the operation guidance area 841 has a background surface continuous to the input / guidance area 842 in the surrounding area, and other than the top menu screen 840 that is the first screen of the transaction and the in-process screen displayed during the ATM processing. Each screen is provided with a cancel key 851 for canceling the input operation on each transaction screen on the background surface on one side of the operation guidance area 841.

  For example, in the top menu screen 840 of FIG. 30, a guidance “Please come and select a transaction and touch the“ selection key ”lightly” on the screen is displayed in the operation guidance area 841 at the top of the screen, and “Drawer” And a selection key for selecting a plurality of transactions such as “deposit” are displayed in the input / guidance area 842 at the bottom of the screen. On the other hand, on the card insertion screen 851, the cancel key 851 is displayed on one side of the operation guidance area 841 for displaying the guidance for prompting card insertion, and the ID card 212 is inserted in the input / guidance area 842. An external view of the periphery of the card unit 221 in which is displayed as an animation is displayed.

  Thus, in this embodiment, the operability of the user is improved by fixing and displaying the positional relationship between the operation guidance area 841 and the input / guidance area 842 or the cancel key 851.

  The CPU 259 inserts the ID card 212 into the card unit 221, reads the customer's personal information registered in the ID card 212 with the card unit 221, and stores it in the memory 260 via the input / output interface 257 of the CPU 259 (steps). 814), the personal identification number screen 860 shown in FIG. 32 is displayed on the touch panel display unit 15 (step 815).

  In the password number screen 860, an operation guidance area 841 is provided with a guidance for urging that the password number can be input and the numerical key arrangement can be changed, and a password number input confirmation unit 862. The input / guidance area 842 is provided with a numeric keypad 861 composed of a plurality of numeric keys, a shuffle key 864 for changing the arrangement of the numeric keys 861, and a numeric key note area 865.

  In this embodiment, among the numeric keypad portion 861 and the input confirmation portion 862 constituting the personal identification number portion 863, the input confirmation portion 862 is provided in the operation guidance area 841, so that the contents to be confirmed by the user are displayed in the operation guidance area. Since it is centrally arranged at 841, it is possible to reduce the movement of the user's line of sight and improve visibility.

  One of the major features of this embodiment is that the numeric key array of the numeric keypad 861 is changed by operating the shuffle key 864 as shown in FIG. This will be described in more detail with reference to FIG.

  In FIG. 33, in this embodiment, this numeric keypad portion 861 is composed of 12 columns in 4 columns and 4 rows, and 9 numeric keys other than 0 key in a group of 10 required numeric keys from 0 to 9. Is a fixed array group 866 (indicated by a one-dot broken line) of 3 columns and 3 rows, assigned to another key group 867 as the 0 key, and the fixed array group 866 can be moved within the numeric keypad 861.

  That is, in this embodiment, the fixed array group 866 is fixedly displayed as “telephone array”. This “telephone arrangement” is an arrangement in which numerical keys 1 to 9 are arranged downward from the upper left to the right, from the middle left to the right, and from the lower left to the right. Here, the key group 867 other than the fixed array group 866 is assigned 0 key. In this embodiment, the CPU 259 has an initial arrangement in which the arrangement of the numeric keypads 861 shown in FIG. 32, that is, the fixed arrangement group 866 of 3 columns and 3 rows is arranged on the upper right of the numeric keypads 861 of 4 columns and 4 rows. indicate.

  Therefore, the CPU 259 monitors whether or not the shuffle key 861 is selected (step 816). If any of the numeric keypads 861 is operated without selecting the shuffle key 861, the CPU 259 accepts the input (step 819). .

  On the other hand, when the shuffle key 861 is operated, the CPU 259 operates a random number section (not shown) provided in the CPU 259 (step 817), and as shown in FIG. A first state in which the fixed array group 866 is arranged at the upper right of the four-column, four-row numeric keypad 861, and a second state in which the fixed array group 866 is arranged at the upper left of the numeric keypad 861, as shown in FIG. (C) a third state in which the fixed array group 866 is arranged on the lower right side of the numeric keypad portion 861 as shown in the figure, and (d) a fixed array group 866 is placed in the lower left side of the numeric keypad section 861 as shown in FIG. The arrangement is randomly changed to one of the fourth states arranged in (1) and displayed (step 818).

  As described above, in this embodiment, when the shuffle key 864 is operated, one of the four types of numeric keypads 861 is randomly selected and displayed, so that the numeric keys can be arranged in various ways. Thus, even if the user can see the key to be pressed from behind, it is difficult to specify what the numeric key is. In this embodiment, since the 0 key is assigned to the seven other key groups 867 other than the fixed array group 866, the CPU 259 recognizes that the zero key is pressed with any of the seven keys. Therefore, it is more difficult for the person who sees the screen to specify each numerical key.

  On the other hand, since the user simply slides the numerical keys 1 to 9 in a familiar arrangement, the user can easily accept the numerical keys. Further, since this fixed array group 866 is a dense array of 3 columns and 3 rows, the amount of finger movement can be minimized. In addition, since there are a large number of 0 keys adjacent to the fixed array group 866, the effect can be further enhanced.

In this embodiment, the arrangement of the fixed arrangement group 866 is not limited to the “telephone arrangement”. For example, the “computer arrangement” shown in FIG. This “computer arrangement” is an arrangement in which numerical keys 1 to 9 are arranged in ascending order from the lower left side to the right side, from the middle left side to the right side, and from the upper left side to the right side. As a result, the user can input with a key arrangement that is frequently used in a desktop electronic computer.
In this embodiment, one of the fixed array group 866 may be selected from two arrays of “telephone array” and “computer array” that are frequently used by users. In this case, when the shuffle key 864 is operated, the CPU 259 moves the fixed array group 866 having any one of the “telephone array” and the “computer array” to any one of the first state to the fourth state. Random display in state.

  Therefore, in this embodiment, one of the eight types of numeric keypads 863 is randomly selected and displayed, so that the arrangement of each numeric key is further diversified, and the same effect as that of the above embodiment is achieved. Obtainable.

  In the above embodiment, the 0 key is assigned to the seven numeric keys of the other key group 867. However, the present invention is not limited to this. For example, 0 keys are assigned to 1 out of 7 other key groups 867, and any one of keys 1 to 9 or a sign key such as “*” key is assigned to the other 6 keys. May be.

  In this embodiment, the example of the ten-key portion 863 having four columns and four rows has been described. However, the ten-key portion 863 having five columns and five rows, the ten-key portion 863 having three columns and four rows, or the four columns and three rows. The fixed array group 861 may be moved randomly within the numeric keypad 863 of the row.

  In the above-described embodiment, the numerical keys 1 to 9 are the fixed array group 861 of 3 columns and 3 rows. However, in the case of 4 columns and 4 rows, 1 to 4 are arranged in order from left to right in the upper row. Numerical keys of 5 to 8 in the second row, 9 and 0 in the third row, 0 in the fourth row, and the numeric key 0 in the fourth row. You may switch what was arranged upwards toward upper direction.

  In the above-described embodiment, the shuffle key 864 is provided, and the user operates the change of the numeric keypad 863. However, even if the shuffle key 864 is not operated, the password number screen 860 is displayed. Thus, the CPU 259 may select and display the arrangement of the numeric keypads 863 at random.

  In FIG. 29, when the personal identification number is input, the CPU 259 displays a processing-in-progress screen 870 as shown in FIG. 34, and displays the personal identification number stored in the memory from the ID card and the input personal identification number. When the collation is completed, the in-process screen 975 of FIG. 35 is displayed and the biometric authentication apparatus is operated (step 821). When the collation cannot be performed, a collation mismatch process is performed (step 633). . In this verification mismatch process, the number of verification mismatches is recorded and the number of times is determined. If the number is less than the predetermined number, the process proceeds to step 815. If the predetermined number is exceeded, a transaction stop process is performed (step 832). The process proceeds to step 810.

  On the other hand, on the processing screen 875, an animation of the operation of holding the finger over the biometric information reading unit 22 in the input / guidance area 842 using the time during which the operation is being prepared is displayed. In this animation display, an operation of bringing the opened hand closer to the biological information reading unit 22 is performed. Accordingly, the user can be informed in advance of the operation to open the hand in the next biometric authentication procedure operation, and can perform a smooth procedure.

  When the preparation of the biometric authentication device is completed, the CPU 259 displays the biometric authentication screen 890 of FIG. 38 from the biometric authentication screen 880 of FIG. 36 and guides the precautions in the biometric authentication procedure in an easy-to-understand manner with animation. Here, in this embodiment, the input / guidance area 842 is divided into left and right, animation is displayed in the animation area 881 on the side close to the biological information reading unit 22, and the other one side note display area 882 is displayed. The notices accompanying this animation display are displayed.

  That is, on the biometric authentication screen 880, first, an animation of opening a hand toward the biometric information reading unit 22 is displayed in the animation area 881, and “extends a finger” is displayed in the note display area 882. In the operation guidance area 841, following the guidance of “Place your authentication finger”, the usage card stored in the ID card 212 “Registered fingers are right-hand index finger and right-hand middle finger”. The registered nomination of the person is displayed. As a result, the user needs to place a finger on the biometric information reading unit 22 for personal authentication, and only looks at the operation guidance area 841 without moving the line of sight that there are two registered fingers. You can find out at Then, the user can know the operation posture by moving the eyes downward and opening the finger displayed in the animation area 881 and the note display area 882.

  Subsequently, as shown in the biometric authentication screen 885 in FIG. 37, in the animation area 881, the open hand shown in (a) is changed to a registered finger as shown in (b). An animation for aligning the tip of the finger with the mark 22a at the tip of the biometric information reading unit 22 is displayed, and in the note display area 882, there is a note from "stretch the finger" to "match the fingertip to the lamp (mark 22a)" Is displayed.

  Subsequently, as shown in the biometric authentication screen 890 of FIG. 38, in the animation area 881, an animation for adjusting the base of the finger to the finger holding unit 22c from the state where the fingertip is aligned with the mark 22a is displayed. Is displayed with a note from “Move fingertip to lamp (mark 22a)” to “Add root”.

  In this embodiment, the CPU 259 repeatedly displays the operation guidance shown in FIGS. 36 to 38 until biometric information is acquired in step 822.

  When the user places his / her finger on the biometric information reading unit 22 and biometric information is acquired via the camera 252, the CPU 259 displays the biometric in-progress screen 890 of FIG. 39 and converts the acquired biometric information. The biometric information stored in the IC card 212 and stored in the memory is collated (step 823). In this embodiment, the biological information reading unit 22 obtains the biological information instantaneously. However, during the step 823, the user is not surprised when the screen changes to avoid unnecessary actions. The bar 891 repeatedly moves in the longitudinal direction of the finger placed on the biometric information reading unit 22 to display that scanning is in progress.

  Then, when the verification of biometric authentication is completed, the CPU 259 displays a “circle” in the precaution display area 882 and places the finger placed on the biometric information reading unit 22 (c) as shown in FIG. ) As shown in the figure, an animation display prompting the user to release is displayed in the animation area 881, and the transaction screen 950 in FIG. 42 is displayed (step 828).

  On the other hand, when the verification of biometric authentication does not match, the CPU 259 displays a biometric authentication result display screen 895 as shown in FIG. On this biometric authentication result display screen 895, the CPU 259 displays the animation and guidance for releasing the finger in the animation area 881 and the operation guidance area 841, and the guidance display area 882 displays the guidance “Authentication failed” for a predetermined time. In the meantime, the number of matching mismatches is recorded (step 824), and it is determined whether or not the number of matching mismatches is a predetermined number or less (step 825). The CPU 259 displays the re-collation screen 900 of FIG. 41 when the number of collation mismatches is less than or equal to the predetermined number (step 826), and when exceeding the predetermined number, performs the transaction stop process 832 and goes to step 810. Transition.

  On the re-collation screen 900, guidance indicating that the finger should be placed again in the operation guidance area 841 is displayed, and an operation for placing the finger on the biometric information reading unit 22 in the animation area 881 (from (a) to (b) in FIG. The action display area 882 displays a plurality of misleading postures and notes. Therefore, the user can perform the biometric authentication procedure again with reference to this notice.

  Then, the CPU 259 monitors whether biometric authentication is acquired again (step 827), displays the re-collation screen 900 until it is acquired, and proceeds to step 823 when biometric information is acquired.

  As described above, in this embodiment, the user's line of sight is moved from the operation guidance area 841 fixedly displayed above each screen to the input / guidance area 842 below the operation guidance area 841, and the input / guidance area 842 is displayed. It is guided to move to the adjacent biological information reading unit 22. Therefore, the user can first grasp the outline of the procedure in the operation guidance area 841 in a document, and can grasp the specific operation procedure in the input / guidance area 842 with animation and notes. In particular, in this embodiment, by displaying the animation at a predetermined position in the animation display area 881 with substantially the same size, the operation can be easily explained to the user. Then, by arranging the animation display area 881 and the biometric information reading unit 22 close to each other, the user can perform an operation while comparing his / her actions and animation with a reduced amount of line-of-sight movement.

  Next, when the biometric authentication procedure is completed, the CPU 259 sequentially displays the transaction screens selected on the top menu screen 840 and accepts the input procedure on each screen (step 828).

  For example, FIG. 42 shows an operation screen in a state where “drawer” is selected. While the biometric authentication is verified and the CPU 259 displays further personal information from the IC card 212, the CPU 259 displays the in-processing screen 950 shown in the figure. When the preparation is completed, the CPU 259 displays the amount input screen 955 shown in the figure. . When the amount is input and the “yen” key is operated, the confirmation screen 960 in FIG. When the “confirm” key is selected on the confirmation screen 960, preparations for withdrawal of the amount are made and a processing screen 965 in FIG. When the CPU 259 is ready for withdrawal (e), the card return screen 970 is displayed (step 830), and when the IC card is removed (f), the withdrawal screen 975 is displayed and the bill insertion / discharge slot is displayed. 23 and if necessary, the coin insertion / discharge port 24 is operated to perform a withdrawal process (step 831), and a transaction is made when it is detected that a banknote or a coin is withdrawn from the banknote insertion / discharge port 23 and the coin insertion / discharge port 24. The end is shifted to step 810.

1 is a schematic explanatory diagram of an automatic transaction apparatus according to a first embodiment. It is a network block diagram of a bank system. It is an apparatus block diagram of an automatic transaction apparatus. It is a structural diagram of a biometric authentication part. FIG. 5 is an operation flowchart of the automatic transaction apparatus according to the first embodiment. FIG. 3 is a transaction screen diagram of the automatic transaction apparatus according to the first embodiment. FIG. 3 is a transaction screen diagram of the automatic transaction apparatus according to the first embodiment. FIG. 3 is a transaction screen diagram of the automatic transaction apparatus according to the first embodiment. FIG. 3 is a transaction screen diagram of the automatic transaction apparatus according to the first embodiment. FIG. 3 is a transaction screen diagram of the automatic transaction apparatus according to the first embodiment. FIG. 3 is a transaction screen diagram of the automatic transaction apparatus according to the first embodiment. FIG. 5 is an operation flow diagram of an automatic transaction apparatus according to an application example of the first embodiment. FIG. 5 is an operation flow diagram of an automatic transaction apparatus according to an application example of the first embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on the application example of 1st Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on the application example of 1st Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on the application example of 1st Embodiment. FIG. 10 is an operation flowchart of the automatic transaction apparatus according to the second embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 2nd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 2nd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 2nd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 2nd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 2nd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 2nd Embodiment. FIG. 10 is an operation flowchart of an automatic transaction apparatus according to an application example of the second embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on the application example of 2nd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on the application example of 2nd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on the application example of 2nd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on the application example of 2nd Embodiment. It is an operation | movement flowchart of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment. It is a transaction screen figure of the automatic transaction apparatus which concerns on 3rd Embodiment.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... ATM, 15 ... Touch-panel display apparatus, 22 ... Biometric information reading part, 221 ... Card reader, 228 ... Biometric authentication apparatus, 224 ... Memory | storage device, 229 ... Control apparatus, 461 ... Biometric authentication operation | movement diagram, 462 ... PIN Authentication operation diagram, 641... Card insertion operation diagram.

Claims (3)

A card reader, a password input means, a biometric authentication device, a touch panel display device, a storage device storing various data, and a control device for controlling the devices, wherein the control device is the touch panel display device. In the display method of the personal authentication of the automatic transaction apparatus that displays the operation screen of the transaction process associated with various transactions, accepts the operation instruction from the touch panel display apparatus and performs automatic transaction,
A card insertion operation diagram corresponding to the card insertion operation procedure, a biometric authentication operation diagram corresponding to the biometric authentication operation procedure, and a password authentication operation diagram corresponding to the password operation procedure, and at least two operations The diagram is displayed on the display screen, one operation diagram is displayed in an operable state as an active state display, and the other operation diagram is displayed in an inoperable state as an inactive state display. A method for displaying personal authentication of an automatic transaction apparatus, wherein after another operation procedure is completed, another operation diagram is displayed as an active state, and an operation procedure corresponding to the operation diagram is enabled. In the personal authentication display method of the automatic transaction apparatus according to claim 1,
After displaying the card insertion operation diagram and accepting the card insertion operation, the biometric authentication operation diagram in the active state and the password authentication operation diagram in the inactive state are displayed on one display screen to authenticate the biometric authentication. A display method of personal authentication of an automatic transaction apparatus, wherein after a procedure is completed, a password authentication operation diagram is activated and a password authentication operation is accepted. A card reader, a password input means, a biometric authentication device, a touch panel display device, a storage device storing various data, and a control device for controlling the devices, wherein the control device is the touch panel display device. In the display method of the personal authentication of the automatic transaction apparatus that displays the operation screen of the transaction process associated with various transactions, accepts the operation instruction from the touch panel display apparatus and performs automatic transaction,
A card insertion operation diagram corresponding to the card insertion operation procedure, a biometric authentication operation diagram corresponding to the biometric authentication operation procedure, and a password authentication operation diagram corresponding to the password operation procedure,
One operation diagram of the biometric authentication operation diagram or password authentication operation diagram and the operation diagram of card insertion are displayed on one display screen surface, and after the card insertion operation is accepted, the card insertion biometric operation diagram or password Accepting one operation procedure in the authentication operation diagram, displaying completion of the card insertion operation diagram after completion of the one operation procedure in the card insertion biometric authentication operation diagram or password authentication operation diagram, and the card insertion operation A display method of personal authentication of an automatic transaction apparatus, wherein another operation procedure is accepted after display of completion of the figure.

Images