JP2006172172A - Method, system and server for providing discount service - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To allow a consumer to receive a merchandise discount service without performing member registration and to allow a merchandise maker to perform merchandise development and facilitation. <P>SOLUTION: A portable terminal 2 configured to be connectable to the Internet network 3 reads information from a radio IC tag 7 attached to merchandise 1, and the read information is used to acquire questionnaire contents about the merchandise 1. When an answer about the acquired questionnaire contents is transmitted to a maker server 4, the maker server 4 transmits merchandise discount ticket data to the portable terminal 2 in accordance with the questionnaire contents, and the consumer who owns the portable terminal 2 receiving the discount ticket data receives a discount service of the merchandise 1. On the other hand, the answer about the questionnaire contents is registered as the consumer's opinion and request in the maker server 4, and the maker performs merchandise development and facilitation on the basis of the opinion and request. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention provides discounts used between retailers that sell products such as food, beverages, household goods, electrical appliances, clothing, and books, and various manufacturers that manufacture products, and consumers who purchase them. The present invention relates to a service providing method, a discount service providing system, and a discount service providing server.

  Traditionally, as a way to provide discount services for products to consumers, discount tickets are given to publications such as newspapers, advertising papers, and direct mails, and consumers bring the discount tickets to stores and sell products. A method of providing a discount service corresponding to a discount ticket when presented at the time of purchase is performed. Also, due to the development of the Internet, a discount ticket is posted on the store's homepage, and when the consumer prints this discount ticket, brings it to the store, and presents it when purchasing the product, it responds to the discount ticket There are ways to provide discount services.

  In addition, a manufacturer that manufactures a product collects consumer opinions and impressions about the product by enclosing a questionnaire postcard with the product or using the Internet. It is utilized as information for development.

Further, in recent years, a consumer who has registered as a user requests an electronic coupon including a discount service from a manufacturer of the product, and the consumer receives an electronic coupon transmitted from a server provided by the manufacturer. When the received electronic coupon is displayed on the screen of the mobile terminal at the store when the received electronic coupon is received and then presented on the store, the displayed electronic coupon is read on the store side, A method of providing a discount service to the consumer is performed (for example, refer to Patent Document 1).
JP 2002-189963 A

  However, in the discount service providing method as described above, there is a problem that it is necessary to print and bring a discount ticket, which takes time.

  In addition, the questionnaire postcard enclosed with the product is time consuming for the consumer to fill in the answer and post it to the post. Also, for the questionnaire survey using the Internet, purchase the product and return it to the home etc. After taking it home, the collection rate is poor due to reasons such as less motivation to answer the questionnaire by connecting the home PC etc. to the Internet. There is a problem that it is difficult to do.

  Moreover, in the method described in Patent Document 1, there is a problem that a consumer who has not performed user registration cannot receive a discount service when purchasing a product.

  Furthermore, there is a problem that there is no clear advantage on the manufacturer side of the product due to the product discount service.

  The present invention has been made in view of the problems of the conventional techniques as described above. The consumer can easily receive a discount service for the product, and the product manufacturer promotes the development of the product. It is an object of the present invention to provide a discount service providing method, a discount service providing system, and a discount service providing server that can easily perform the service.

In order to achieve the above object, the present invention provides:
A discount service providing method for providing a product discount service using a portable terminal configured to be connectable to an Internet network and capable of reading information from a wireless IC tag,
A process of reading information written on a wireless IC tag attached to the product on the mobile terminal, and acquiring questionnaire contents about the product using the information;
If an answer about the contents of the questionnaire has been sent via the Internet, the process of registering the answer;
A process of searching discount ticket data on how much the price of a product is discounted according to the contents of the questionnaire;
And processing for transmitting the searched discount ticket data to the portable terminal via the Internet network.

In addition, at least a mobile terminal configured to be connectable to the Internet network and capable of reading information from the wireless IC tag, and a discount service providing server that transmits discount ticket data of products to the mobile terminal via the Internet is provided. A discount service providing system,
The mobile terminal reads information set in accordance with the product from a wireless IC tag attached to the product, uses the information to acquire a questionnaire content about the product, and answers the questionnaire content to the discount To the service provider server,
The discount service providing server is:
Questionnaire management means for registering the contents of the questionnaire and the response transmitted from the mobile terminal;
Product information management means for searching discount ticket data on how much the price of the product is discounted according to the questionnaire content of the response sent from the mobile terminal;
Transmission / reception means for transmitting discount ticket data searched by the product information management means to the portable terminal.

A discount service providing server that transmits discount ticket data for products to a mobile terminal that can be connected to the Internet network,
Questionnaire management means for registering the questionnaire contents transmitted to the portable terminal and the answers transmitted from the portable terminal to the questionnaire contents;
Product information management means for searching discount ticket data on how much the price of the product is discounted according to the questionnaire content of the response sent from the mobile terminal;
And a transmission / reception means for transmitting the multi-discount ticket data retrieved by the product information management means to the portable terminal.

  In the present invention configured as described above, information is read from a wireless IC tag affixed to a product on a portable terminal configured to be connectable to the Internet network, and the product is read using the read information. When the questionnaire contents are acquired and an answer about the acquired questionnaire contents is transmitted to the discount service providing server, the discount service providing server transmits the discount ticket data of the product to the mobile terminal according to the questionnaire contents At the same time, answers about the contents of the questionnaire are registered in the questionnaire management means.

  In this way, it is possible to receive a discount service for a product simply by reading information from a wireless IC tag attached to the product and answering the contents of the questionnaire about the product, and based on the questionnaire responses registered in the database. Manufacturers can quickly understand consumers' demands, leading to the promotion of product development.

  Since the present invention is configured as described above, a consumer who wants to purchase a product can easily receive a discount service for the product without registering as a member and without being restricted by the area. The product manufacturer can easily promote the development of the product.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 is a diagram showing an embodiment of a discount service providing system according to the present invention.

  As shown in FIG. 1, this embodiment is configured to be connectable to a product 1 to which a wireless IC tag 7 is attached and the Internet 3, and can read information from the wireless IC tag 7 attached to the product 1. 2, a manufacturer server 4 which is a discount service providing server connected to the Internet network 3 and transmits discount ticket data based on information transmitted from the mobile terminal 2 to the mobile terminal 2 via the Internet network 3, Store register terminal 5 that reads discount ticket data transmitted from server 4 and received by portable terminal 2 from manufacturer's terminal 2, and payment processing data corresponding to the discount ticket data read by store register terminal 5 as a manufacturer server 4 and the store server 6 to be transmitted to 4. The store cash register terminal 5 is a POS terminal or the like, and is installed in the store where the product 1 is sold, and the store server 6 is also installed in the store where the product 1 is sold. It shall be. The wireless IC tag 7 is written with URL information for specifying the location where the questionnaire regarding the product 1 in the manufacturer server 4 is stored, and the portable terminal 2 is held over the wireless IC tag 7. Then, the URL information written in the wireless IC tag 7 is read by the portable terminal 2. When the manufacturer server 4 is accessed by the URL information read from the wireless IC tag 7 in the portable terminal 2 and an answer to the questionnaire is input and transmitted, discount ticket data corresponding to the designated URL information is received. Is transmitted to the portable terminal 2 via the Internet 3. In the store cash register terminal 5, when the portable terminal 2 is held over when paying for the product 1, the discount ticket data received from the manufacturer server 4 is read by the portable terminal 2, and this discount ticket data is stored in the store server. 6 is transmitted.

  FIG. 2 is a diagram showing a configuration example of the manufacturer server 4 in the discount service providing system shown in FIG.

  As shown in FIG. 2, the maker server 4 includes a product information management unit 13 that manages discount ticket data indicating the content of the discount service of the product 1 as the product information database 22, a questionnaire content related to the product 1, and consumers about it. The questionnaire management unit 14 that manages the answer to the questionnaire database 23, the payment information management unit 12 that manages the payment information between the consumer and the store as the payment information database 21, and these information via the Internet 3 It is comprised from the transmission / reception part 11 which transmits / receives between the portable terminal 2 and the shop server 6. FIG.

  FIG. 3 is a diagram showing a configuration example of the store server 6 in the discount service providing system shown in FIG.

  As shown in FIG. 3, the store server 6 includes a payment processing data management unit 32 that manages information on discount ticket data transmitted from the store cash register terminal 5 as a payment processing database 33, and a manufacturer server 4 for information on discount ticket data. And the transmission / reception part 31 which transmits / receives between store cash register terminals 5 is comprised.

  Below, the discount service provision method in the discount service provision system comprised as mentioned above is demonstrated with reference to a flowchart.

  FIG. 4 is a flowchart for explaining a discount service providing method in the discount service providing system shown in FIG.

  Here, as described above, the wireless IC tag 7 is affixed to the product 1, and the wireless IC tag 7 has URL information for specifying the location where the product information about the product 1 is stored. Pre-written. It should be noted that the contents of the questionnaire for conducting a consumer attitude survey on the product 1 are stored in advance at the location specified by the written URL information. In the product information database 22, discount ticket data indicating which product price is discounted is registered in advance.

  When a consumer visits a store where the product 1 is sold and the portable terminal 2 held by the consumer is held over the wireless IC tag 7 attached to the product 1 to be purchased, the wireless IC tag 7 The URL information about the written product 1 is read by the portable terminal 2 (step S1). Note that the URL information is used to specify the location where the product information related to the product 1 is stored. The product can also be identified from the contents of the questionnaire stored in the location specified by the URL information.

  The URL information read from the product 1 is displayed on the screen of the portable terminal 2 (step S2). When the consumer specifies the URL information and accesses the manufacturer server 4 (step S3), the manufacturer server 4 The contents of the questionnaire for the product 1 stored in the place specified by the URL information designated from the questionnaire database 23 are acquired (step S4), and a screen for displaying the acquired contents of the questionnaire is transmitted to the portable terminal 2. (Step S5). Then, the questionnaire screen about the goods 1 received in the portable terminal 2 is displayed (step S6). When the consumer inputs an answer about the contents of the questionnaire on the screen and the answer about the inputted questionnaire contents is transmitted (step S7), the answer about the contents of the questionnaire is transmitted / received to / from the maker server 4 via the Internet network 3. Received by the unit 11 (step S8).

  Here, when the answer about the contents of the questionnaire is input and transmitted by the consumer, the e-mail address of the portable terminal 2 is also input and transmitted at the same time, and is received by the transmission / reception unit 11 of the manufacturer server 4.

  The answer about the contents of the questionnaire received by the transmission / reception unit 11 of the manufacturer server 4 is registered in the questionnaire database 23 by the questionnaire management unit 14 as a valuable idea for future product development by the manufacturer (step S9). Further, discount ticket data indicating which product price is discounted according to the designated URL information is searched from the product information database 22 by the product information management unit 13 (step S10), and the searched discount ticket data is The data is transmitted from the manufacturer server 4 to the transmission / reception unit 11 with the electronic mail address of the portable terminal 2 as the destination (step S11).

  When discount ticket data is received by the portable terminal 2 via the Internet network 3 (step S12), and then when the consumer pays for the product 1, the portable terminal 2 is held over the store cash register terminal 5, the portable The discount ticket data received by the terminal 2 is read by the store cash register terminal 5, whereby the discount ticket data is delivered from the portable terminal 2 to the store cash register terminal 5 (step S13).

  The delivery of discount ticket data from the portable terminal 2 to the store cash register terminal 5 is performed when the consumer pays for the purchase of the product 1, and as described above, The discount ticket data received by the terminal 2 is not read by the store cash register terminal 5, but the discount ticket data is displayed on the screen of the portable terminal 2, and the store clerk displays the screen of the portable terminal 2 It may be performed by confirming the discounted ticket data and inputting it into the store register terminal 5 as discount data, or by transmitting from the portable terminal 2 to the store register terminal 5 by a wireless function such as infrared rays. Further, the discount ticket data is encoded into a bar code or a two-dimensional code, and the code displayed on the screen of the mobile terminal 2 is read by a code reader provided in the store cash register terminal 5. Is also possible.

  The discount ticket data delivered at the store cash register terminal 5 reflects the discount service for the payment amount for the product 1, so that the consumer can pay with the discounted amount.

  Thereafter, the discount ticket data is transmitted from the store cash register terminal 5 (step S14), and the transmitted discount ticket data is received by the transmission / reception unit 31 of the store server 6 (step S15).

  The payment processing data management unit 32 of the store server 6 performs payment processing based on the received discount ticket data (step S16), and the processed payment processing data is registered in the payment processing database 33 (step S16). S17). Further, the settlement processing data processed in step S16 is transmitted to the manufacturer server 4 by the transmission / reception unit 31 (step S18).

  The payment processing data transmitted from the store server 6 is received in the transmission / reception unit 11 of the maker server 4 (step S19), and the payment processing data received by the payment information management unit 12 is registered in the payment information database 21 as payment information. It is managed (step S20). Thereafter, settlement is performed between the store and the manufacturer.

  In addition, although the questionnaire mentioned above gave and explained the consciousness survey about the product 1, that is, an example of filling in opinions and impressions such as satisfaction, preference, improvement, etc. of the product 1, not only the product 1 An opinion about other products or similar products may be entered. Furthermore, you may provide the column which fills in the opinion felt using it about the goods purchased previously.

  Further, if the questionnaire management unit 14 registers the answers about the contents of the questionnaire conducted by the consumer in the questionnaire database 23 when the answers are divided into certain categories and registered, the manufacturer refers to the product development information. Needless to say, it is easy to search for desired information.

It is a figure which shows one Embodiment of the discount service provision system of this invention. It is a figure which shows the structural example of the manufacturer server in the discount service provision system shown in FIG. It is a figure which shows the structural example of the shop server in the discount service provision system shown in FIG. It is a flowchart for demonstrating the discount service provision method in the discount service provision system shown in FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Goods 2 Mobile terminal 3 Internet network 4 Manufacturer server 5 Store cash register terminal 6 Store server 7 Wireless IC tag 11, 31 Transmission / reception part 12 Payment information management part 13 Product information management part 14 Questionnaire management part 21 Payment information database 22 Product information database 23 Questionnaire database 32 Payment processing data management unit 33 Payment processing database

Claims (3)

A discount service providing method for providing a product discount service using a portable terminal configured to be connectable to an Internet network and capable of reading information from a wireless IC tag,
A process of reading information written on a wireless IC tag attached to the product on the mobile terminal, and acquiring questionnaire contents about the product using the information;
If an answer about the contents of the questionnaire has been sent via the Internet, the process of registering the answer;
A process of searching discount ticket data on how much the price of a product is discounted according to the contents of the questionnaire;
A discount service providing method comprising: processing for transmitting searched discount ticket data to the mobile terminal via an Internet network. A portable terminal configured to be connectable to an Internet network and capable of reading information from a wireless IC tag; and at least a discount service providing server for transmitting discount ticket data of products to the portable terminal via the Internet A discount service providing system,
The mobile terminal reads information set in accordance with the product from a wireless IC tag attached to the product, uses the information to acquire a questionnaire content about the product, and answers the questionnaire content to the discount To the service provider server,
The discount service providing server is:
Questionnaire management means for registering the contents of the questionnaire and the response transmitted from the mobile terminal;
Product information management means for searching discount ticket data on how much the price of the product is discounted according to the questionnaire content of the response sent from the mobile terminal;
A discount service providing system comprising: transmission / reception means for transmitting discount ticket data searched by the product information management means to the portable terminal. A discount service providing server that transmits discount ticket data for a product to a mobile terminal that can be connected to the Internet network,
Questionnaire management means for registering the questionnaire contents transmitted to the portable terminal and the answers transmitted from the portable terminal to the questionnaire contents;
Product information management means for searching discount ticket data on how much the price of the product is discounted according to the questionnaire content of the response sent from the mobile terminal;
A discount service providing server comprising transmission / reception means for searching the product information management means and transmitting multi-discount ticket data to the portable terminal.

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