JP2006109388A - Information search system employing two-way image/audio communication - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To enable a user to have direct conversation with an advertiser and to directly watch an article or shop in order to obtain more detailed information on a page of information search over the Internet. <P>SOLUTION: An information search is performed by a search unit of a terminal provided with a video telephone device and on a stage where search objects are narrowed down, an item of "make a video phone call" is clicked, thus a system of a two-way image/audio distribution unit operates to connect the video phone call to the advertiser, so that the user has direct conversation with the advertiser and directly watches an article or shop. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  According to the present invention, in an advertisement using the Internet, a user can search for an advertisement, and at the same time, by connecting a call to an advertiser's contact from the same screen, it is possible to make a direct call and more directly. The present invention relates to a system that achieves specific information retrieval purposes, an image processing apparatus, an image processing method, and an image processing recording medium.

  In the conventional advertisement using the Internet, the user performs a search by inputting a certain keyword on the search screen, etc., and as a result, a more detailed information site or page regarding the business contents of the advertiser and the store as the search result. It was to reach. In order to obtain more detailed information from the advertiser, contact the advertiser by e-mail or call down the telephone number on the advertiser's information page and call at another time. It was necessary to make an inquiry directly. Also, in order to see the advertiser's products and stores in more detail, it was necessary to actually visit the advertiser's office.

Problems to be solved by the invention

  In the conventional Internet advertisement, since it is not possible to make an inquiry to the advertiser directly from the search result, it is necessary to make an inquiry directly by calling at another opportunity as described above.

  In the present invention, as a result of a user searching for an advertisement through the Internet, the advertiser can make a videophone call on the page, directly view the advertiser's product and store, and receive a detailed explanation from the advertiser. It aims to make it possible.

Means for solving the problem

  In order to solve the above-mentioned object, in the search page of the present invention, an item “make a videophone call” is provided, and by clicking on the item part, the videophone is activated, and the videophone is sent to the advertiser. It is automatically called.

  As shown in FIG. 1, the system according to the present invention has a customer registration unit, a customer information database unit, a store company disclosure information database unit, a search unit, a bidirectional image / audio distribution unit, a settlement unit, a recording unit, and a customer. Consists of terminals.

  You can create items on the search page by address, nearest station, industry, name, purpose, keyword, and the search results include store name, company name, video phone number, address, nearest station, business hours, FAX number, An E-mail address, a homepage URL, a comment, a member privilege, a map, and the like are displayed.

  Clicking the “Make a videophone call” item activates the interactive video / audio distribution unit to determine whether or not a call is possible. It rings. At that time, clicking on the “call” item will actually connect the phone.

  After making a videophone call, you can talk in the same way as an existing videophone.

  An embodiment of the present invention will be described as an embodiment in which a user visits an advertisement store to perform a search and interacts with an article store that is an advertiser.

  The user uses a terminal that can use the video phone system of the advertising store, and performs a search on the search screen by the search unit. In the search screen, conditions such as address, nearest station, type of industry, name, purpose, and keyword are entered, and narrowed down by tightening the conditions sequentially.

When the search section has narrowed down to some extent, the user selects the item whose information is to be checked in more detail, and clicks on the “videophone call” item of the advertisement.
As a result, the bi-directional image / sound delivery unit is activated to determine whether or not a call is possible. At that time, clicking on the “call” item will actually connect the phone.
The user confirms the content of the product / service by talking to the advertiser over the phone.

  As a result of the user talking to the advertiser through a videophone, the user can purchase a product or apply for a service on the screen.

  Member recruitment and application can be made on the Internet.

A user can only make a videophone when he / she uses it as a guest instead of being a member, but can also receive a videophone by registering as a member.
In addition, personal member data is stored in the server, but by setting an ID password, the data is browsed, changed, etc., and authenticated by the ID password, and is protected by security.
The handling of detailed data of store / company members is the same as that of individual members. Further, the detailed data and the search display data are separated, and the search display data is stored in another location. Only the search display data is visible from the user.
In addition, to protect personal information, it is possible to provide a non-notification refusal function and a security system that can receive only numbers registered in the address book for calls from users. It is possible to accept only the call from the user who has been.

Other embodiments

  It is also possible to perform a search by providing a terminal device or a videophone device at a place managed by the user, such as at home.

  In addition, the present invention can be similarly implemented in a mobile terminal such as a mobile phone as long as the Internet can be used and the mobile phone has a videophone function.

  System diagram

Explanation of symbols

1 User-side videophone: A user uses this terminal to use a service.
2. Business side videophone: Businesses use this terminal to provide services.
3 WWW server: Manages the entrance that users visit when using the service.
4 Member Data Department: A part that performs member management, billing management, and content management.
5. Company / Store Data Department: A part that manages data for disclosure to users.
6 Image / sound distribution server: Operates when performing two-way audio / video communication.
7 Recording server: Cannot be used for videophone calls.
8 E-mail delivery server: Operates when delivering business information from a business owner to a specific majority.
9 Payment server: Operates when making payment on WEB.
10 Streaming server: Operates when a business owner distributes a pre-recorded video on the WEB to convey information to the user via video and audio.

Claims (9)

A store and company information search system on the Internet using a terminal capable of using a videophone system, comprising the following processes.
(A) A first step of narrowing down the search target by sequentially inputting target conditions in the database system of the search screen.
(B) A second process in which, when the user clicks an item for making a videophone call in the narrowed search results, the interactive image / sound distribution unit is activated and the videophone is connected to the advertiser.   A method of making a videophone call to an advertiser directly on a search screen using the system of claim 1.   An image processing apparatus for performing the processing according to claim 1.   A computer-readable recording medium on which a program for performing the processing of claim 1 is recorded.   A method in which information can be searched on the Internet by a terminal equipped with a videophone system, and an advertiser can make a videophone call on the search page.   An image processing apparatus for performing the image processing according to claim 6.   A computer-readable recording medium on which a program for performing image processing according to claim 6 is recorded.   The system according to claim 1, further comprising a security system having a non-notification refusal function for protecting personal information and a function capable of receiving only numbers registered in the address book.   A method for enabling use of the system according to claim 1 in opt-in mail for distributing information to a specific member of a store or company by mail.