JP2006085385A - Health information provision method, system and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To solve the following problem: when becoming sick on a spot when while staying in a foreign country for travel or a business trip, information about medicine while taking, presence/absence of an allergy or asthma, or the like cannot be provided to an on-the-spot doctor, so that it is often the case that a medical treatment by the on-the-spot doctor is one step behind. <P>SOLUTION: Health information stored by a server computer is provided via a communication network. Information is taken in through a scanner from a paper sheet described with personal identification information and health information, only a prescribed portion is extracted, and image files 35, 37 are produced and stored. When providing the health information to a user, a composition image wherein templates 30, 33 configured in each language such as English or Spanish, and the image file of the corresponding personal health information are composed, is produced, and Web display or FAX transmission is made to the user 8. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a method, system, and program for providing personal health information, and more specifically, it is possible to join in a simple procedure from the user's side, and it has become ill when traveling abroad or on a business trip. Sometimes, it is possible to present personal health information easily and accurately to a local doctor, and on the other hand, from the viewpoint of a system operator providing health information, a method, system, and system for providing personal health information that can be operated efficiently It is about the program.

If you get sick when you travel or claim to a foreign country, you will be treated by a local doctor. In that case, the current symptoms such as “I have diarrhea” can be understood by a doctor so I don't need such information, but I need information such as the medication I'm taking, the presence of allergies and asthma.
In contrast, current travel guides describe how to say current symptoms such as “I have diarrhea” in the local language, but information on drugs and other medications mentioned above is in the local language. What is said is not described. In the first place, although the above-mentioned health information is about itself, few people accurately remember it.
Therefore, there are many cases in which the response of the local doctor goes to the back and back, and for this reason, the time until recovery is prolonged, and in the worst case, death may occur.

In order to solve the above-mentioned problems, it is necessary to be able to draw out his / her health information in a simple and easy-to-use form as needed when traveling abroad.
Recently, communication networks such as the Internet have been rapidly developed, and not only voice information but also image information can be transmitted and received in most countries around the world.
Accordingly, an object of the present invention is to provide a new and useful health information providing method, system, and program using existing infrastructure and hardware facilities such as the network and the computer.

  In order to solve the above-mentioned problem, the invention of claim 1 is a health information providing method for providing health information stored in a server computer to a user's communication terminal via a communication network. An information capture step for capturing information from a paper on which information and health information are written through a scanner, and a health information creation and storage step for extracting and storing an image file by extracting only a predetermined portion from the captured health information, Create a password for inquiry, associate it with the image file of the corresponding personal health information from the captured identification information, create and save the member information, member information creation and storage step, and the user When there is a request for referring to the health information of a specific individual via a communication terminal, this is applicable when authentication is successful based on the stored member information. Authentication step to allow reference of personal health information, and when permission to refer to health information is selected by the user from multiple templates configured for each language, such as English, Spanish, French, etc. A reference composite image creation step for creating a composite image by combining a template written in a desired language and an image file of the corresponding individual's health information requested for reference, and a communication terminal designated by the user A health information providing method, further comprising: a step of transmitting the composite image or transmitting a reference password for displaying the composite image.

  The invention of claim 2 is a health information providing system for providing health information stored in a server computer to a user's communication terminal via a communication network, wherein personal identification information and health information are described. Create and issue a health information creation / storing unit that retrieves information from paper via a scanner, creates an image file by extracting only a predetermined part from the captured health information, and creates a reference password A user information creation / storing unit that creates and stores member information in association with the corresponding personal health information from the retrieved identification information and the created query password Applicable when a request for referring to the health information of a specific individual is made via a communication terminal and authentication is successful based on the stored member information An authentication unit that permits the reference of human health information, and, in the case of permitting the reference of health information, a user selected from a plurality of templates configured for each language such as English, Spanish, French, etc. A composite image for reference that creates a composite image that combines a template written in the language of the above and an image file of the relevant individual's health information requested for reference, and a communication terminal designated by the user And a health information providing unit that transmits a reference password for transmitting the composite image or displaying the composite image.

  According to a third aspect of the present invention, the health information providing system according to the second aspect further includes a management unit that sets a health information reference period and stores a health information image file for reference only during the period. Is a health information provision system characterized by

  The invention of claim 4 is the health information providing system according to claim 2 or 3, and can be stored on paper or a mobile phone on which a URL, a telephone number, and authentication information are displayed for accessing the system. A health information providing system comprising an emergency card creation unit for creating an emergency card in an electronic form.

  The invention according to claim 5 is a health information program for providing health information stored in a server computer to a communication terminal of a user via a communication network, on which personal identification information and health information are described. Creates and issues a health information creation / storing function and an inquiry password that captures information via a scanner, extracts information from the captured health information, creates and saves a specified portion of the health information, and saves it. User information is communicated with a password issuing function for inquiry, a member information creation / storing function that creates and saves member information in association with the corresponding personal health information from the acquired identification information and the created inquiry password. When there is a request to refer to the health information of a specific individual via the terminal, the authentication is successful based on the stored member information. The authentication function that allows the user to refer to the health information of the individual, and when permission to refer to the health information is selected by the user from multiple templates configured for each language such as English, Spanish, French, etc. A reference composite image creation function that creates a composite image by combining a template written in a desired language and an image file of the relevant individual's health information requested for reference, and a communication terminal designated by the user A health information providing function for transmitting the composite image toward or sending a reference password for displaying the composite image, and a health information reference period are set, and an image file of health information is used for reference only during that period. This is a health information providing program that allows a computer to realize the management function to be stored.

By using the health information providing method, system and program of the present invention, the registration procedure is simple, and in the event of illness in a foreign country, the health information can be easily and accurately presented to a local doctor. it can.
In addition, for travel and business trips abroad, convenience is sufficient if health information can be referenced only for a limited period. Accordingly, if health information is stored in the Web display server computer only for a certain period of time, the burden on the Web display server computer can be reduced, and the operating cost of the health information system can be reduced. User) can be reduced and the convenience is increased.

The health information providing method of the present invention is executed by, for example, the following health information providing system.
FIG. 1 is a conceptual diagram of a typical health information providing system. In this health information providing system, the MyKarte registration system 1, the MaKarte (Web) image reference system 3, the automatic voice response system 5, and the operator response system 7 provided on the system operator side are connected via a communication network such as a LAN or a public line. Are connected to each other. In addition, these systems are connected to a communication terminal 8 such as a telephone or a personal computer provided on the user side via a communication network such as a public line or the Internet.
The MyKarte registration system 1 includes a personal computer, a scanner with an OCR function, a dedicated printer, and a server having a communication function including a FAX transmission and a database function. The MyKarte image reference system 3 includes a server computer having a database and WWW functions.
The automatic voice response system 5 includes a server computer having an automatic voice response function. The operator response system 7 includes a telephone and a personal computer.

Each system includes information capture function, health information creation / storing function, inquiry password issuing function, member information creation / storing function, authentication function, reference composite image creation function, health information providing function, When the processing unit (CPU) of the computer executes processing according to a dedicated program and OS for realizing the management function in the computer, the MyKarte registration system 1 of the health information providing system having the hardware resources described above is used as the information capturing unit 9. The health information creation unit 11, the inquiry password issuing unit 13, the member information creation unit 15, the emergency card creation unit 16, and the management unit 17 (also serving as a FAX transmission information providing unit) are mainly realized. The MyKarte image reference system 3 mainly implements a reference composite image creation unit 19 and a Web health information provision unit 21, and an automatic voice response system 5 mainly implements an automatic voice response unit 23 and an authentication unit 25 for automatic voice response, and the operator response system 7 mainly realizes an operator response unit 27 and an operator response authentication unit 29. .

As a database, a member information master 31 is provided in the MyKarte registration system 1, and MyKarte image file masters 35 and 37 are provided in the MyKarte registration system 1 and the MyKarte image reference system 3, respectively.
Further, MyKarte template data 33 for FAX transmission is provided in the MyKarte registration system 1, and MyKarte template data 30 for Web display is stored in the MyKarte image reference system 3. This MyKarte template data 30, 33 means image data composed of language parts such as English, Spanish, French, etc., numbers, and layouts, that is, a set of templates, and a plurality of templates are created for each language. ing.

Hereinafter, the description is divided into MyKarte registration processing, MyKarte management processing, and MyKate information provision processing.
(MyKarte registration process) (flow chart in FIG. 2)
Normally, people who travel abroad for a certain period of time, such as travel and business trips, are notified of the existence of this health information provision system via travel agencies, insurance companies, and the like.
If you plan to travel to a foreign country and want to use this health information provision system, add your own information (name, address, etc., and health information to the MyKarte application form (member application form) in Figure 3. Information) is written with a ballpoint pen etc. and submitted by mail to become a member.
When the MyKarte registration system 1 receives the MyKarte application form, the MyKarte registration system 1 operates the information fetching unit 9 to fetch information through the scanner with the help of the registration operator (step S10).

The member information creation unit 15 operates, and the card No. is registered as a registration key item from the image data of the captured MyKarte application form. (Number), telephone number, birthday, and reference period (travel start date to travel end date) are acquired using an OCR (character recognition) function (step S11). Card No. (Number) is pre-printed on the MyKarte application form. If acquisition of the registration key item fails, a registration confirmation screen is displayed (step S12), and the registration operator inputs using an input means such as a mouse or a keyboard provided in the personal computer (step S13).
Subsequently, as shown in FIG. 4, the health information creation unit 11 operates to extract the description portion of the health information written with a ballpoint pen or the like from the captured image data of the MyKarte application form. Is created (step S14).
For reference, FIG. 4 shows an enlargement of the description in the column of <Health status within the past 5 years> in the column of cardiovascular diseases in the lower column of the application form shown in FIG.

When the MyKarte image file is created, the inquiry password issuing unit 13 operates to create and issue an inquiry password (step S15). This inquiry password is created to be unique for each member.
When the inquiry password is issued, the member information creation unit 15 operates to create member information (identification information) based on the registration key item and the inquiry password, and store it in the member information master 31 (step S16). .
Also, the member information and card No. The MyKarte image file associated with (number) is stored in the MyKarte image file master 35 (step S17).

Subsequently, the emergency card creation unit 16 operates to create and issue an emergency card (Emergency Card) of the size of a business card exclusively for the member as shown in FIG. 5 via a dedicated printer ( Step S18). On this emergency card, information 40 (URL, telephone number, registration key item) for accessing the MyKarte image reference system 3, the automatic voice response system 5, and the operator response system 7 is displayed.
This completes the registration process.
Since the emergency card of FIG. 5 is handed or sent to the member, the member travels abroad with the emergency card.

(MyKarte management process) (flow chart of FIG. 6)
The management unit 17 of the MyKarte registration system 1 operates periodically, and from the member information master 31, the travel start date and the card number. The (number) is read out and acquired (step S20), and it is determined whether or not “today” coincides with the travel start date (step S21).
If they match, the card no. Using the (number) as a key, the image file of the corresponding health information is searched and acquired from the MyKarte image file master 35 of the MyKarte registration system 1 (step S22), and is stored in the MyKarte image file master 37 of the MyKarte image reference system 3. (Step S23).
If “today” does not match the travel start date, the saving process is skipped.

Next, from the member information master 31 of the MyKarte registration system 1, an end date of travel, etc. (hereinafter referred to as “travel end date”), a card No. The (number) is read out and acquired (step S24), and it is determined whether or not “today” coincides with the travel end date (step S25).
If they match, the card no. Using the (number) as a key, the image file of the corresponding health information is searched for and deleted from the MyKarte image file master 37 of the MyKarte image reference system 3 (step S26).
If they do not match, the management process is terminated without performing the erasure process.

(MyKarte information provision processing) (flowcharts of FIGS. 7 and 8)
First, the case where the automatic voice response system 5 is used will be described.
When a member in a foreign country becomes suddenly ill, one of the members themselves, a tour attendant, a local doctor, etc. sees the emergency card in FIG. A call is made to the inquiry telephone number (step S30). When the voice automatic response unit 23 of the voice automatic response system 5 receives it, the automatic voice guidance 1 is played and the card No. The user is prompted to enter a (number) (step S31). Card No. When the (number) is input (step S32), the authentication unit 25 operates and the card number corresponding to the member information master of the MyKarte registration system 1 is operated. Whether or not (number) is stored is confirmed, that is, authenticated (step S33).
If authentication fails, a voice notification of an authentication error is sent (step S34), the providing process is terminated, and the telephone line is shut off.

If the authentication is successful, an automatic voice guidance 2 prompting input of a user request (inquiry of inquiry password, FAX transmission of health information image file, or intermediary to the operator) is played (step S35). When a user request is input by a push button operation or voice (step S36), distribution processing is started (step S37).
When the inquiry of the inquiry password is selected, the card No. is registered from the member information master 31 of the MyKarte registration system 1. The inquiry password is searched using the (number) as a key (step S38), a voice notification of the searched inquiry password is sent (step S39), the providing process is terminated, and the telephone line is shut off.

When the FAX transmission is selected, the voice guidance 3 for prompting selection / input of the language of the template for FAX transmission is played (step S40). When input is performed by a push button operation or voice (step S41), a template in a desired language is retrieved from the MyKarte template data 33 of the MyKarte registration system 1 and read (step S42).
In addition, the card number input from the MyKarte image file master 35 is entered. The health information image file corresponding to (number) as a key is searched and read (step S43). If there is no corresponding health information image file, a voice search error notification is sent to that effect (step S44), the providing process is terminated, and the telephone line is shut off.

If the corresponding health information image file exists, a reference composite image for FAX transmission is created from the read image file and template (step S45).
Subsequently, the voice guidance 4 for prompting the input of the FAX number is played (step S46). When input is performed by a push button operation or voice (step S47), the management unit 17 transmits a composite image to the FAX number (step S48), and the providing process ends.

When the agency to the operator is selected, the processing is transferred to the operator handling system 7.
The operator responds and prompts for input of a user request (inquiry of a password for inquiry or FAX transmission of an image file of health information). When entered by voice, selection of a reference password or distribution processing for FAX transmission is started. Subsequent processing proceeds in the same steps as those after step S37 of the automatic voice response system 5. However, unlike the automatic voice response system 5, instead of the automatic voice guidance, the operator responds by using the telephone provided in the operator response unit 27, and when the operator inputs by push button operation or voice, the operator inputs once The difference is that information is received and processed by operating a personal computer included in the authentication unit 29.
For authentication, the card No. In addition to (number), you can also use your phone number and birthday.

FIG. 9 shows a method for creating a composite image. An image file created by extracting only a predetermined information portion by the method shown in FIG. 4 and a template of a desired language (for example, English) are synthesized to create a synthesized image expressed in the desired language.
In this figure, for reference, the description corresponding to the column of <Health status within the past 5 years> in the lower column of the application form shown in FIG.
The specifications of the composite image for FAX transmission and the composite image for Web display are basically the same in character information and frame portions, but the latter is in color display in consideration of display display.
When the user selects FAX transmission, the management unit 17 of the MyKarte registration system 1 transmits the composite image by FAX via the public telephone line network (international telephone network).

On the other hand, when the user receives the inquiry password, it is displayed on the Web using a personal computer having a Web function. A Web display method will be described with reference to the flowchart of FIG.
First, when a URL described in an emergency card is input using an input unit of a personal computer, a Web page established by the MyKarte image reference system 3 is displayed. The web page contains a card number. Since an input field for (number) and a reference password is provided, the user operates the input unit of the personal computer to input each (step S50).
Card No. When the (number) and the inquiry password are input, the health information providing unit 21 of the MyKarte registration system 1 operates to search the member information master 31 of the MyKarte registration system 1 to determine whether there is a match. Is confirmed, that is, authenticated (step S51).
If the authentication fails, an authentication error message is displayed (step S52), and the providing process is terminated.

If authentication is successful, a language display template selection / input screen for Web display is displayed. When a desired language is selected / input by the input unit (step S53), a template of a desired language is retrieved from the MyMyart template data 30 for Web of the MyKarte image reference system 3 and read (step S54).
Further, the input card No. is input from the MyKarte image file master 37. The health information image file corresponding to (number) as a key is retrieved and read (step S55).
If there is no corresponding health information image file, a message to that effect is displayed (step S56), and the providing process is terminated.
If the corresponding health information image file exists, a reference composite image for Web display is created from the read image file and template (image) and displayed on the display (step S57).

As mentioned above, although the embodiment of the present invention has been described in detail, the specific configuration is not limited to this embodiment, and even if there is a design change or the like within a range not changing the gist of the present invention, the present invention. include.
For example, the operator support system has a card no. You may comprise so that it can utilize from the step before (number) input.
The emergency card is not limited to paper or the like, but may be tangible by transmitting information from the MyKarte registration system by e-mail or the like and storing it in a mobile phone or the like.
The emergency card does not necessarily have to be issued from the MyKarte registration system, but may be issued from another system or a new individual system. In any case, it can be issued from anywhere in the health information system.
The member information master may be provided in both the MyKarte image reference system and the MyKarte registration system. For example, in the case where the password for inquiry for displaying the health information on the Web can be obtained from the Web screen, the MyKarte image reference system may be provided with a member information master.

When traveling abroad or on a business trip, people are most worried when they become ill locally, but the health information provision system of the present invention is sufficient for their needs. It can cope with.
For example, at the registration process stage, the system operator ties up with a travel agency, sends the application form to the travel agency in advance, and the travel agency distributes and collects the application form to the travel agency. If the application form collected is received from a travel agency, the above-described people can be surely notified of the health system of the present invention, and registration can be easily accepted.

It is a block diagram of the health information provision system which concerns on embodiment of this invention. It is a flowchart of a registration process. Indicates an application form. A method for creating an image file will be described. Indicates an emergency card. It is a flowchart of a management process. It is a flowchart of the health information provision process using an audio | voice automatic response system. It is a flowchart of the health information provision process using an audio | voice automatic response system. A method for creating a composite image for a user will be described. It is a flowchart of the Web display process of health information.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 MyKarte registration system 3 MyKarte image reference system 5 Voice automatic response system 7 Operator response system 9 Information capture part 11 Health information creation part 13 Inquiry password issue part 15 Member information creation part 16 Emergency card creation part 17 Management part 19 Reference composition Image creation unit 21 Health information provision unit 23 Automatic voice response unit 25 Authentication unit 27 Operator response unit 29 Authentication unit 30, 33 Template data 31 Member information master 35, 37 Image file master

Claims (5)

In a health information providing method for providing health information stored in a server computer to a communication terminal of a user via a communication network,
An information capturing step for capturing information from a paper on which personal identification information and health information are written via a scanner;
A health information creation / storing step that creates and stores an image file by extracting only a predetermined part from the captured health information,
A member information creation / storing step that creates a password for inquiry and creates and saves member information in association with the corresponding personal health information image file from the captured identification information;
When a user makes a request for referring to a particular individual's health information via a communication terminal such as a telephone, if the authentication is successful based on the stored member information, refer to the corresponding individual's health information. Allow, authentication step, and
When permitting reference to health information, a template written in a desired language selected by the user from a plurality of templates configured for each language such as English, Spanish, French, etc. A reference composite image creation step for creating a composite image by combining the image files of the corresponding individual's health information;
A health information providing method comprising: transmitting a composite image to a communication terminal designated by a user, or transmitting a reference password for displaying the composite image. In a health information providing system that provides health information stored in a server computer to a communication terminal of a user via a communication network,
An information capture unit that captures information through a scanner from a sheet on which personal identification information and health information are written;
A health information creation / storing unit that creates and stores an image file by extracting only a predetermined portion from the captured health information;
An inquiry password issuing unit for creating and issuing an inquiry password;
A member information creation / storing unit that creates and stores member information in association with the corresponding personal health information from the acquired identification information and the created reference password,
Authentication that allows a user to refer to the health information of a specific individual when the user is requested to refer to the health information of a specific individual via a communication terminal and the authentication is successful based on the stored member information. And
When permitting reference to health information, a template written in a desired language selected by the user from a plurality of templates configured for each language such as English, Spanish, French, etc. A composite image creation unit for reference that creates a composite image by combining image files of the corresponding individual's health information,
A health information providing system comprising: a health information providing unit that transmits the composite image to a communication terminal designated by a user or transmits an inquiry password for displaying the composite image.   The health information providing system according to claim 2, further comprising a management unit that sets a health information reference period and stores a health information image file for reference only during the period. system.   The health information providing system according to claim 2 or 3, further comprising an electronic emergency card that can be stored on paper or a mobile phone or the like on which a URL, a telephone number, and authentication information are displayed for accessing the system. A health information providing system comprising an emergency card creation unit for creating. In a health information program that provides health information stored in a server computer to a user's communication terminal via a communication network,
An information capture function that captures information via a scanner from a sheet on which personal identification information and health information are written;
A health information creation and storage function that creates and saves an image file by extracting only a predetermined part from the captured health information,
A password issuing function for inquiry that creates and issues an inquiry password;
A member information creation / storing function that creates and saves member information in association with the corresponding personal health information from the acquired identification information and the created reference password,
Authentication that allows a user to refer to the health information of a specific individual when the user is requested to refer to the health information of a specific individual via a communication terminal and the authentication is successful based on the stored member information. Function and
When permitting reference to health information, a template written in a desired language selected by the user from a plurality of templates configured for each language such as English, Spanish, French, etc. A composite image creation function for reference, which creates a composite image by combining the image files of the corresponding individual's health information,
A health information providing function for transmitting the composite image to a communication terminal designated by a user or transmitting a reference password for displaying the composite image;
A health information providing program that allows a computer to realize a management function that sets a health information reference period and stores an image file of health information for reference only during that period.

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