JP2006072816A - Care giver management system using non-contact card - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To precisely manage a care history when a care giver provides care service to a care-receiver. <P>SOLUTION: When the care giver provides the care service, approval of the care service is received on the basis of identification information recorded in a non-contact card 104 possessed by the care-receiver, history data of the approved care service are stored in a portable terminal 103 for the care giver, and the history data are managed by a management device 101 as the care history. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a caregiver management system using a contactless card.

  With the aging society, nursing care issues are being highlighted. In general, there are health system problems, nursing facilities and staff training problems, and the closeness of households in nursing care, etc., and also the shortage and quality problems of nursing staff with respect to the number of care recipients.

  In the actual care setting, the caregiver's discretion is left to the service and quality.

  For this reason, it is also true that there are caregivers who do not provide appropriate services based on the contract (care plan). Local governments or nursing care enterprises (nursing care providers) are struggling with countermeasures against the caregiver attendance issue.

  On the other hand, there are still regional differences in the installation of infrastructure in countries and local governments, and the systems and devices that use them are also targeted at the elderly, leaving many problems in terms of price and convenience. It is not in a situation where it is generalized and used effectively for caregiver management. That is, as of today, there is no system solution that can construct and operate a management system for the attending caregiver's attendance problem at low cost.

  The present invention has been made to solve the above-described problems, and an object of the present invention is to clearly manage a care history when a caregiver provides caregivers to a care receiver.

  The present invention is a caregiver management system using a non-contact card, and management that manages history data as a care history when a plurality of caregivers provide care services to respective care recipients based on contract items A management device having means, and an approval means for receiving approval of the care service based on identification information recorded on a contactless card possessed by the care recipient when the plurality of caregivers provide the care service, A portable terminal device having storage means for storing history data of an approved nursing care service, and an interface for connecting the portable terminal device and the management device, and the form terminal device via the interface The history data stored in is registered in the management means of the management device, and the care histories of a plurality of caregivers are managed.

  ADVANTAGE OF THE INVENTION According to this invention, the care history at the time of a caregiver providing caregiver to a care receiver can be managed clearly.

  The best mode for carrying out the invention will be described below in detail with reference to the drawings.

[System configuration]
FIG. 1 is a diagram illustrating an example of a configuration of a caregiver management system using a contactless card according to the present embodiment. In FIG. 1, reference numeral 101 denotes a management apparatus installed in the headquarters, which is a general personal computer (PC) in this embodiment. Reference numeral 102 denotes a card reader / writer, for example, a PaSoRi for a non-contact IC card “Felica”.

  103 is a portable terminal for a caregiver, which is carried when the caregiver is seconded. And it is used when the caregiver receives approval of the contract item and time at the end of the care work. The detailed configuration and operation of the mobile terminal will be described later.

  Reference numeral 104 denotes an ID card for a care recipient, for example, a non-contact IC card (Felica card) or an RFID (Radio Frequency Identification) tag. This ID card is distributed by the administrator to the care recipient (care home) for a fee or free of charge.

  Reference numeral 105 denotes a PC interface (I / F), which is a USB (Universal Serial Bus) interface when the above-described card reader / writer 102 is a personal computer, but is represented by IEEE1394 or the like depending on the card reader / writer to be connected. A wired interface or a wireless interface represented by IrDA or Bluetooth (registered trademark) may be used.

  Here, it supplements about the function of each component in the caregiver management system using the non-contact card mentioned above.

  In this embodiment, the management apparatus 101 uses a PC, an I / F terminal for the card reader / writer 102, a hard disk that records and manages at least a caregiver ID, a care receiver ID, and a care history (operation history). And a management software for nursing care contract item / time management and related data management are installed.

  In this embodiment, the card reader / writer 102 uses at least a caregiver ID to record / read a caregiver ID and read a care work time record.

The caregiver's mobile terminal 103 is based on performing attendance and leaving work at the care recipient's home and has the following functions.
(1) Unique ID setting by administrator (2) ID card read / write function (3) Data recording function (removable memory control)
(4) Clock function (time base collector)
(5) Display function.

  In this embodiment, the care receiver ID card 104 uses a Felica card, and the ID of the care receiver is recorded by the administrator. Then, the content of care work and work time are approved for the mobile terminal 103 for the caregiver.

[Headquarters system]
Next, the structure of the headquarters system in the caregiver management system using a non-contact card is demonstrated.

  FIG. 2 is a diagram illustrating an example of the configuration of the headquarter system in the present embodiment. In FIG. 2, reference numeral 201 denotes a management apparatus, which corresponds to the management apparatus (PC) 101 shown in FIG. A card reader / writer 202 corresponds to the card reader / writer 102 shown in FIG. A PC interface 203 is a USB cable when the card reader / writer 202 is a personal computer.

In the above configuration, the headquarters system performs the following management for each item in the range of the long-term care insurance service.
(1) Long-term care insurance service (home care service, other home services)
(2) Facility care service (3) Contract management (4) Employment management Note that the card reader / writer 202 may be provided with a dedicated card reader / writer as the head office system, or the mobile terminal 103 for the caregiver may be provided. You may connect and comprise.

[Mobile phone for caregivers]
Next, in the caregiver management system using a non-contact card, the configuration of a mobile terminal for a caregiver that is always carried when each caregiver performs a care service will be described.

  FIG. 3 is an overview diagram showing a mobile terminal for a caregiver in the present embodiment. In FIG. 3, 301 is a power indicator LED, 302 is a display such as an LCD, 303 is various operation keys, 304 is an interface terminal for connecting to the management apparatus 101, 305 is reading data from the ID card 104, or ID card 104. A card reader / writer unit for writing data to, and an insertion slot 306 for a removable memory card.

  FIG. 4 is a functional block diagram showing an example of the configuration of the care giver portable terminal shown in FIG. In FIG. 4, reference numeral 401 denotes a CPU board, which controls the entire terminal. A card reader / writer 402 corresponds to the card reader / writer unit 305 shown in FIG. Moreover, it has a write-in and read-out function with respect to the non-contact card (ID card) lent to the care receiver or the authorized person (agent). With this function, approval of the start and end of the care service can be obtained by the ID card of the care recipient or the agent.

  A PC-IF driver 403 controls an interface with the management apparatus 101. Reference numeral 404 denotes a removable memory control unit which controls read / write with respect to the memory card inserted into the insertion slot 306 shown in FIG. It is also possible to download necessary item data from the terminal to the memory card and perform batch processing by the head office system.

  Reference numeral 405 denotes operation keys (corresponding to various operation keys shown in FIG. 3), which have keys indicating functions such as numbers / symbols, attendance, going out / release, execution / end, leaving work, service items, and the like. These keys are operated as follows. When the caregiver who owns the terminal starts work at the service site, the attendance key operation is performed. Set the switch to go out when leaving the site other than the service on the way. When you return to the site, you can release the switch and return to service. An operation key is operated to start a specific service, and an end key is operated to end the service.

  However, these series of operations are executed when an ID is approved by the care recipient or his / her agent. In addition, when the caregiver returns home, it is necessary to obtain approval again by the ID of the care recipient or his / her agent. These operations can be handled by entering a personal code (caregiver ID) even when a plurality of caregivers perform services at the same site.

  Reference numeral 406 denotes a display (corresponding to the display 302 shown in FIG. 3), which displays data confirmation and incidental items when a caregiver inputs a key. Reference numeral 407 denotes a timepiece for accurately recording the caregiver's time management. When connected to the management system 101 of the head office system, the calibration function corrects the delay error as necessary.

  Reference numeral 408 denotes a DC power source. The portable terminal incorporates a battery so that the portable terminal can be operated at various sites, but switching to the AC / DC conversion adapter 409 is also possible. A button battery is provided to hold important data such as a clock function. Reference numeral 409 denotes a power adapter for supplying power from AC 100V.

  In addition, the portable terminal for caregivers in the present embodiment is configured to be small and light so as not to be a burden on the caregiver.

[Basic operation concept]
This system includes the following functions in order to provide management support for operating legally stipulated basic items that must be processed by visiting care insurance service providers.

  There are basically in-home care services and in-house care services that can be received with long-term care insurance. Therefore, this system manages basic data for aggregating cost calculation values in order to properly operate these services among care providers, care recipients, and caregivers. It also efficiently manages the correlation among businesses, caregivers, and care recipients.

  FIG. 5 is a diagram illustrating a correlation between a contract between a care provider, a caregiver, and a care recipient and service labor.

  When this system is operated, the care provider, caregiver, and care recipient shown in FIG. 5 function as follows.

<Care provider>
A care provider who has received an authorization based on the Insurance Care Law makes a care service contract with a care recipient based on a care plan, and supervises the implementation. In addition, a labor contract is made with the caregiver who is the practitioner and the service work is carried out.

<Caregiver>
The caregiver provides a care service to the care recipient based on the care plan based on a contract with the business operator. There are full-time employees, non-regular employees, registered helpers, temporary workers, etc. And all are under the care of the care provider.

<Caregiver>
The care recipient is a care recipient who has signed a service contract with a care provider based on a care plan.

[Basic items for care provider management]
In this system, the following basic items are managed as a headquarters function of a care provider.
・ Employee labor management and wage management 1) Wage system (basic salary, salary increase, bonus, retirement allowance)
2) Extra wages (hourly wages, daily wages, weekly wages, monthly wages, contract wages, etc.)
3) Various allowances (commuting, overtime, qualifications, night shifts, diligence)
・ Contract management 1) Contract based on care plan with care recipient 2) Labor contract with caregiver.

In this system, the following types of labor are managed as employment management.
・ Regular employees / non-regular employees 1) Contract employees 2) Part-timers (short-time contracts / other contracts)
3) Temporary employees / registered helpers / temporary workers 1) Registration type 2) Regular employment type / Others The following items shall also be managed.

1) History (existence of qualification)
2) Relationship with work place 3) Employment period 4) Prescribed working hours / days per day / week.

As for nursing care insurance services, the following items are provided by qualified personnel based on the contract.
・ Home care service 1) Visit care (home helper)
2) Visit nursing 3) Visit bath 4) Visit rehabilitation 5) Day care
6) Rehabilitation for outpatient offices 7) Lending of welfare equipment 8) Home medical treatment management guidance 9) Short-term entrance life care (short stay to welfare facilities)
10) Short-term entrance medical care (short stay at medical facilities)
11) Dementia-compatible cohabitation care (demented elderly group home)
12) Life care and other home services for residents of specific facilities 1) Care and welfare equipment purchase costs 2) Care housing renovation costs 3) Care service planning costs and facility care services 1) Admission to nursing care medical facilities 2) Elderly care workers Entrance to a health facility 3) Entrance to a nursing care facility for the elderly.

[System operation]
Next, in the caregiver management system using the non-contact card, operations performed by the management device 101 at the headquarters and the mobile terminal 103 for the caregiver will be described.

  FIG. 6 is a flowchart showing an operation executed by the management apparatus according to this embodiment. First, when the management apparatus 101 is activated, management items (menus) are displayed on the display, and when data recording is selected, the process proceeds from step S601 to step S602.

  In this step S602, it waits for the caregiver's portable terminal 103 to be connected to the PC interface 105 of the management apparatus 101. When connected, the caregiver's history data registered in the portable terminal 103 is read and managed. The care history of the caregiver is recorded in the database shown in FIG.

  The caregiver history data is in a format that can be reflected in the data format of the headquarters system.

  If authentication by ID card is selected instead of data recording, the process proceeds from step S603 to step S604, and the card reader / writer 102 actually provides the care service from the ID card 104 of the care receiver or agent. The data recorded from time to time is read and the care history of the caregiver (date, time, contract item, service content, etc.) is authenticated by comparing the data with the caregiver data in the database.

  If a contract is selected instead of authentication, the process proceeds from step S605 to step S606 to execute a predetermined contract process, and if it is not a contract, the process proceeds to step S607 to execute other processes. Other processing includes, for example, processing for creating daily reports, weekly reports, monthly reports, and the like, and processing for printing.

  FIG. 7 is a flowchart showing an operation executed by the mobile terminal in the present embodiment. First, when the power switch of the portable terminal 103 is turned on, in step S701, the caregiver's personal code is input by the operation key 303, and when the start of the operation is instructed by pressing the key, the memory in the CPU board 401 or removable Record the start of work in memory. In step S <b> 702, the caregiver goes to the care recipient's home and receives approval by the ID card 104.

  Specifically, an ID card lent to a care recipient or an agent is presented to the card reader / writer unit 305, and the card reader / writer 402 has a contract ID recorded on the ID card, a contract item, The service content is read and recorded in the above-mentioned memory.

  Next, when service start is instructed by the operation key 303 in step S703, the process proceeds to step S704, and the history data in the portable terminal 103 is updated based on the contract item and service content read from the ID card.

  Further, when a service interruption due to going out or the like is instructed instead of starting the service (YES in step S705), a predetermined interruption process is performed in step S706. When a return is instructed (YES in step S707), the process returns to step S703.

  Further, when the service end is instructed in step S708, service end processing is performed in step S709. In step S710, as in step S702 described above, approval is received by the ID card, and information indicating that the caregiver has performed the care service is written in the ID card.

  Next, in step S711, if the end of business is not instructed, the process returns to step S702, but if instructed, the process proceeds to step S712. In step S712, the caregiver returns to the headquarters and proceeds to step S713 when instructed by the operation key 303 to register the history data of the service performed at the care recipient's home in the database of the management apparatus 101. In step S713, the portable terminal 103 is connected to the PC interface 105 of the management apparatus 101, and the history data recorded in the memory of the portable terminal 103 is registered in the database shown in FIG.

  Alternatively, the history data may be registered by removing the memory card from the removable memory insertion slot 306 and inserting it into the card slot of the management apparatus 101.

  FIG. 8 is a diagram illustrating an example of a database constructed in the management apparatus. As shown in FIG. 8, the database actually includes a plurality of caregivers (identified by a caregiver ID 801) based on contract items 803 with respective care recipients (identified by a caregiver ID 802). History data at the time of nursing care is recorded as a work history 804.

  The database is constructed in a large-capacity storage device such as a hard disk of the management apparatus 101, but may be constructed in a dedicated server device.

[Maintenance]
Finally, the maintenance in the caregiver management system using a non-contact card will be described.

  This system is characterized by maintenance-free. That is, when the card reader / writer 102 is used, the operation is automatically confirmed by calibration, and the caregiver's portable terminal 103 is also automatically confirmed by calibration every time the portable terminal 103 for the caregiver is connected to the management apparatus 101. Just good.

  The ID card 104 lent to the care recipient or agent is checked each time it communicates with the card reader / writer 102 connected to the management apparatus 101 or the caregiver's mobile terminal 103, and the ID card is damaged. Are detected.

As described above, according to the present embodiment, the following effects can be obtained.
(1) Support long-term care insurance service management.
(2) The approval operation is simple.
(3) Central management of the caregiver and the cared person can be easily performed at the headquarters.
(4) Expansion and reduction are optional for system construction.
(5) Inexpensive.
(6) No maintenance is required (maintenance free).

It is a figure which shows an example of a structure of the caregiver management system using the non-contact card in this embodiment. It is a figure which shows an example of a structure of the headquarters system in this embodiment. It is a general-view figure which shows the portable terminal for caregivers in this embodiment. It is a functional block diagram which shows an example of a structure of the portable terminal for caregivers shown in FIG. It is a figure which shows the correlation between a care provider, a caregiver, and a care receiver and service labor. It is a flowchart which shows the operation | movement performed with the management apparatus in this embodiment. It is a flowchart which shows the operation | movement performed with the portable terminal in this embodiment. It is a figure which shows an example of the database constructed | assembled by the management apparatus in this embodiment.

Claims (1)

A caregiver management system using a contactless card,
A management device having a management means for managing history data as a care history when a plurality of caregivers provided care services to respective care recipients based on contract items;
When the plurality of caregivers provide the care service, the approval means for receiving approval of the care service based on the identification information recorded on the contactless card possessed by the care receiver, and the care service that has received the approval A portable terminal device having storage means for storing history data;
An interface for connecting the portable terminal device and the management device;
Caregiver management using a contactless card, wherein history data stored in the terminal device via the interface is registered in management means of the management device, and care histories of a plurality of caregivers are managed system.

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