JP2006011943A - Automatic transaction device group control system and method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To level a service life of an automatic transaction device belonging to the same group by grouping automatic transaction devices in near installation places and to level operating time of the automatic transaction devices belonging to the same group, to integrate a period of maintenance such as exchange and inspection of consumables of the automatic transaction devices belonging to the same group, and to reduce operation costs. <P>SOLUTION: The system has the automatic transaction device for performing financial transaction by a customer's operating and an automatic transaction device group control unit 13 which is connected communicatively to a plurality of automatic transaction devices and manages the automatic transaction devices. The automatic transaction devices group control unit 13 compares the number of transactions at the respective automatic transaction devices and performs compulsive stop and releases the compulsive stop of the automatic transaction devices. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to an automatic transaction apparatus group control system and method.

  Traditionally, customers at banks, credit unions, post offices and other branches of financial institutions have their own operations to deposit, withdraw, passbook, balance inquiry, transfer, transfer, remittance, time deposit Automatic transaction devices such as ATM (Automatic Teller Machine) and CD (Cash Dispenser) for performing financial transactions such as settings are arranged. In the sales office, in addition to the replenishment and collection of cash stored in the automatic transaction apparatus, consumption such as a print medium such as paper printed as a transaction statement slip or an ink ribbon used in the printing apparatus Maintenance such as replenishment and management of goods is also performed.

By the way, a management system that manages an automatic transaction apparatus by connecting an automatic transaction apparatus and an automatic transaction apparatus management data processing apparatus that manages the automatic transaction apparatus with a line has been proposed (for example, Patent Document 1). reference.). The management system includes state change detecting means for detecting a state change of the automatic transaction apparatus, and means for notifying information on the state change to a data processing apparatus for automatic transaction apparatus management via a line. The automatic transaction apparatus management data processing device includes means for monitoring state change information sent from the automatic transaction apparatus, and when the state change information is received, the automatic transaction apparatus management data processing And a status display means for displaying and outputting the status change information on an output device of a centralized monitoring center installed in or near the host center where the device exists.
JP-A-10-261166

  However, in the conventional system, since the state of the automatic transaction apparatus is simply displayed on the display and the operation state of the automatic transaction apparatus cannot be controlled, only the specific automatic transaction apparatus has other types. The operation time may be longer than the automatic transaction apparatus. For example, even if a plurality of automatic transaction devices are installed in one sales office, one automatic transaction device corner, etc., a single or a small number of automatic transaction devices are customers depending on conditions such as the location. The use of may be concentrated. In this case, an automatic transaction apparatus in which the use of customers is concentrated has a longer operating time and a shorter life than other automatic transaction apparatuses. In addition, the number of replenishment of consumables increases only in the automatic transaction apparatus in which customer use is concentrated. For this reason, the lifespan of a plurality of automatic transaction apparatuses disposed in one place, the time for performing maintenance, etc., vary, and the operation cost increases.

  The present invention solves the problems of the conventional system, groups automatic transaction apparatuses that are close to each other, and equalizes the operating time of automatic transaction apparatuses belonging to the same group. The service life of automatic transaction devices belonging to the same group can be leveled, the time for performing maintenance such as replacement and inspection of consumables of automatic transaction devices belonging to the same group can be unified, and operation costs can be reduced. It is an object of the present invention to provide an automatic transaction apparatus group control system and method that can be used.

  Therefore, in the automatic transaction apparatus group control system according to the present invention, an automatic transaction apparatus that is operated by a customer to perform a financial transaction, and an automatic communication apparatus that is connected to the plurality of automatic transaction apparatuses so as to be able to communicate with each other. The automatic transaction device group control device compares the number of transactions of each automatic transaction device and cancels the forced suspension and the forced suspension of the automatic transaction device.

  In another automatic transaction apparatus group control system of the present invention, an automatic transaction apparatus that is operated by a customer to perform a financial transaction, and an automatic communication apparatus that is communicably connected to the plurality of automatic transaction apparatuses and includes the plurality of automatic transaction apparatuses. An automatic transaction device group control device that manages the transaction device group, the automatic transaction device group control device acquires information of the automatic transaction device every predetermined time, and all the devices belonging to the automatic transaction device group When the automatic transaction apparatus is in an idle state, the automatic transaction apparatus having the largest number of transactions in the group of automatic transaction apparatuses is forcibly put into a dormant state.

  In yet another automatic transaction apparatus group control system according to the present invention, an automatic transaction apparatus that is operated by a customer to perform a financial transaction and a plurality of the automatic transaction apparatuses are communicably connected to the automatic transaction apparatus. An automatic transaction device group control device that manages the automatic transaction device group, the automatic transaction device group control device acquires information of the automatic transaction device every predetermined time, and belongs to the automatic transaction device group When the automatic transaction apparatus is in an idle state, the automatic transaction apparatus in which the difference between the number of transactions and the minimum number of transactions in the group of automatic transaction apparatuses is greater than a predetermined value is forcibly put into a dormant state.

  In yet another automatic transaction apparatus group control system according to the present invention, an automatic transaction apparatus that is operated by a customer to perform a financial transaction and a plurality of the automatic transaction apparatuses are communicably connected to the automatic transaction apparatus. An automatic transaction device group control device that manages the automatic transaction device group, the automatic transaction device group control device acquires information of the automatic transaction device every predetermined time, is in an idle state, and The automatic transaction apparatus having the largest number of transactions in the automatic transaction apparatus group is forcibly put into a dormant state.

  In yet another automatic transaction apparatus group control system according to the present invention, an automatic transaction apparatus that is operated by a customer to perform a financial transaction and a plurality of the automatic transaction apparatuses are communicably connected to the automatic transaction apparatus. An automatic transaction apparatus group control device that manages the automatic transaction apparatus group, the automatic transaction apparatus group control apparatus acquires information of the automatic transaction apparatus every predetermined time, is in an idle state, and The automatic transaction apparatus in which the difference between the number and the minimum number of transactions in the automatic transaction apparatus group is larger than a predetermined value is forcibly put into a dormant state.

  In still another automatic transaction apparatus group control system of the present invention, the automatic transaction apparatus further includes a display device that displays a transaction screen for the financial transaction, and a customer sensor that detects the customer, When the customer sensor of the automatic transaction apparatus that has been forcibly put into a dormant state detects a customer for a predetermined time or more, the automatic transaction apparatus group control device cancels the dormant state of the automatic transaction apparatus and displays the transaction screen. .

  In still another automatic transaction apparatus group control system of the present invention, the automatic transaction apparatus further includes a display device that displays a transaction screen for the financial transaction, and a customer sensor that detects the customer, The automatic transaction apparatus group control device acquires the information of the automatic transaction apparatus every predetermined time, and when the automatic transaction apparatus that has been forcibly put into a dormant state is not subject to being put into a dormant state, The suspension state of the automatic transaction apparatus is canceled and the transaction screen is displayed.

  In the automatic transaction apparatus group control method of the present invention, the number of transactions of a plurality of automatic transaction apparatuses that are operated by customers to perform financial transactions is compared, and the forced suspension and the forced suspension of the automatic transaction apparatus are released.

  In another automatic transaction apparatus group control method of the present invention, a method for controlling an automatic transaction apparatus group comprising a plurality of automatic transaction apparatuses that are operated by a customer to perform financial transactions, the information of the automatic transaction apparatus is set for a predetermined time. When every automatic transaction apparatus belonging to the automatic transaction apparatus group is in an idle state, the automatic transaction apparatus having the largest number of transactions in the automatic transaction apparatus group is forcibly put into a dormant state. .

  In yet another automatic transaction apparatus group control method of the present invention, a method for controlling an automatic transaction apparatus group comprising a plurality of automatic transaction apparatuses that are operated by a customer to perform a financial transaction, wherein information of the automatic transaction apparatus is predetermined. An automatic transaction apparatus that is obtained every time and when the difference between the number of transactions and the minimum number of transactions in the automatic transaction apparatus group is greater than a predetermined value when all automatic transaction apparatuses belonging to the automatic transaction apparatus group are in an idle state Is forced to hibernate.

  In yet another automatic transaction apparatus group control method of the present invention, a method for controlling an automatic transaction apparatus group comprising a plurality of automatic transaction apparatuses that are operated by a customer to perform a financial transaction, wherein information of the automatic transaction apparatus is predetermined. It is acquired every hour, and the automatic transaction apparatus that is in the idle state and has the largest number of transactions in the automatic transaction apparatus group is forcibly put into a dormant state.

  In yet another automatic transaction apparatus group control method of the present invention, a method for controlling an automatic transaction apparatus group comprising a plurality of automatic transaction apparatuses that are operated by a customer to perform a financial transaction, wherein information of the automatic transaction apparatus is predetermined. Obtained every time, an automatic transaction apparatus that is in an idle state and whose difference between the number of transactions and the minimum number of transactions in the automatic transaction apparatus group is larger than a predetermined value is forcibly put into a dormant state.

  In still another automatic transaction apparatus group control method of the present invention, the automatic transaction apparatus further includes a display device that displays a transaction screen for the financial transaction, and a customer sensor that detects the customer, When the customer sensor of the automatic transaction apparatus that has been put into a dormant state detects a customer for a predetermined time or more, the dormant state of the automatic transaction apparatus is canceled and the transaction screen is displayed.

  In still another automatic transaction apparatus group control method of the present invention, the automatic transaction apparatus further includes a display device that displays a transaction screen for the financial transaction, and a customer sensor that detects the customer, Information on automatic transaction devices is acquired every predetermined time, and when the automatic transaction device that has been forcibly put into a dormant state is excluded from being forcibly put into a dormant state, the dormant state of the automatic transaction device is canceled Then, the transaction screen is displayed.

  According to the present invention, the automatic transaction apparatuses that are close to each other are grouped, and the operating hours of the automatic transaction apparatuses belonging to the same group are leveled. Therefore, it is possible to level the life of the automatic transaction devices belonging to the same group, and to unify the time for maintenance such as replacement and inspection of consumables of the automatic transaction devices belonging to the same group. Can be reduced.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a diagram showing a configuration of an automatic transaction apparatus group control system according to the first embodiment of the present invention.

  In the figure, reference numeral 10 denotes an automatic transaction apparatus group control system according to the present embodiment, which is a computer system for monitoring each automatic transaction apparatus. And the said automatic transaction apparatus group control system 10 has the automatic transaction apparatus group control apparatus 13 and the automatic transaction apparatuses 11a-11n. The automatic transaction apparatuses 11a to 11n are ATMs, CDs, and the like to be monitored in the automatic transaction apparatus group control system 10, and are usually plural, but the number can be arbitrarily set. In addition, when describing the said automatic transaction apparatuses 11a-11n integrally, it demonstrates as the automatic transaction apparatus 11. FIG.

  Here, the automatic transaction apparatus 11 is disposed at a branch office of a financial institution such as a bank, a credit union, a post office, etc., and a customer operates the automatic transaction apparatus 11 by himself / herself to deposit and withdraw money. Financial transactions such as money, passbook entry, balance inquiry, transfer, transfer, remittance, time deposit setting, etc. In the present embodiment, the automatic transaction apparatuses 11 are grouped according to the place where they are arranged, and the automatic transaction apparatus group control system 10 includes an automatic transaction apparatus group that includes a plurality of automatic transaction apparatuses 11. Twelve. Note that the number of the automatic transaction apparatus group 12 can be arbitrarily set. Moreover, the number of the automatic transaction apparatuses 11 which comprise each automatic transaction apparatus group 12 can be set arbitrarily.

  The automatic transaction apparatus 11 can be used for a main store, a branch, etc. of a financial institution, a store of a store such as a convenience store, a supermarket, a department store, a station premises, an underground shopping center, a city hall, a public facility such as a hospital, a factory, an office, etc. It may be installed in any place, such as a private company, a parking lot, or outdoors such as a roadside. The automatic transaction apparatus 11 may be a multifunction terminal such as a kiosk terminal having other functions such as a ticket reservation function, a product purchase application function, a credit card credit confirmation function, a facility information guidance function, and the like. Good. The customer is a person who opens his / her own account at a financial institution and uses the financial institution, and is generally an individual, but may be a company, an organization, or the like.

  Here, the automatic transaction apparatus 11 is a kind of computer that includes an operation means such as a CPU and an MPU, a storage means such as a semiconductor memory and a magnetic disk, a communication interface, and the like, and operates according to a program. The automatic transaction apparatus 11 includes an input device such as a keyboard and a touch panel, a display device such as a CRT, a liquid crystal display, and an LED (Light Emitting Diode) display, a voice input device such as a microphone for inputting a customer's voice, a voice It has a customer operation part provided with audio output devices, such as a speaker, for outputting guidance. In addition, in order to make it easy for a customer to perform an operation, the input device is preferably a touch panel that also has a function of a display device. And the said automatic transaction apparatus 11 has a customer sensor for detecting a customer in the front. The customer sensor is, for example, a proximity sensor, and detects a customer who has approached the automatic transaction apparatus 11 to perform a financial transaction. The customer sensor may be of any kind as long as it can detect an approaching customer. For example, an image pickup apparatus such as a CCD (Charge Coupled Device) is acquired. The customer included in the image may be recognized.

  The automatic transaction apparatus 11 has a card processing unit (not shown) that handles cards such as cash cards. Here, the card is a card for performing a financial transaction such as deposit, withdrawal, transfer, balance inquiry, etc. issued to a customer by a financial institution, and information such as the customer's name, account number, and personal identification number. A magnetic stripe for storing is provided. The member for storing the information may be an IC embedded in a card instead of the magnetic stripe.

  The card processing unit includes a card slot into which a card is inserted and ejected. In the card slot, a transport device that transports the card and reading information stored in a magnetic stripe or IC of the card. In addition, a recording head such as a magnetic head for overwriting, erasing and the like is provided. It is desirable that the card processing unit can handle other types of cards such as cash cards, credit cards, and debit cards issued by other financial institutions.

  Further, the card processing unit has a function of issuing a transaction statement slip. The transaction slip is a piece of paper on which information related to financial transactions performed by the customer, such as deposit, withdrawal, passbook entry, balance inquiry, transfer, transfer, remittance, time deposit, etc., is printed, account number, financial transaction Type, transaction amount, etc. are printed. The transaction statement slip may be issued only when the customer desires.

  The automatic transaction apparatus 11 has a passbook entry unit (not shown) for making a book entry in a passbook such as a bankbook. Here, the passbook is a booklet passbook such as a deposit passbook issued by a financial institution to a customer, and records of financial transactions such as deposits, withdrawals, transfers, transfers, remittances, and periodic deposit settings are printed. It is what is done. The front cover or back cover of the passbook is provided with a magnetic stripe for storing information such as the customer's name, account number, and personal identification number. Further, the member for storing the information may be an IC embedded in a passbook instead of the magnetic stripe.

  The passbook entry unit includes a passbook slot into which a passbook is inserted. In the passbook slot, a transfer device that transports the passbook, a print head that prints a record of the financial transaction on the passbook, and a passbook magnetic field A recording head such as a magnetic head for reading, overwriting and erasing information stored in a stripe or IC is provided.

  Further, the automatic transaction apparatus 11 has a money deposit / withdrawal unit (not shown) that handles banknotes and coins. The money deposit / withdrawal unit receives and counts, ie, counts, the cash deposited by the customer in the financial transaction such as deposit, and pays out a predetermined amount of cash from the cash receiving port in the financial transaction such as withdrawal. The cash receiving port is provided with a shutter that can be opened and closed, and the shutter is opened when paying out cash.

  The automatic transaction apparatus group control apparatus 13 is a department in charge of a financial institution sales office, a host center, a centralized monitoring center, a company operated by a person who provides maintenance work for the automatic transaction apparatus 11 to the financial institution. It is arranged. The automatic transaction apparatus group control apparatus 13 is a kind of computer including a calculation means such as a CPU and an MPU, a storage means such as a semiconductor memory and a magnetic disk, a communication means for communication, and the like, and operates according to a program. . The automatic transaction apparatus group control apparatus 13 may be configured by a single computer such as a large general-purpose computer, or a plurality of computers such as distributed servers may be organically arranged. It may be one that is coupled to each other, or one of a plurality of systems built in a large computer.

  And the said automatic transaction apparatus group control apparatus 13 is connected via the network 17 so that communication with the automatic transaction apparatus 11 is possible, and can monitor each automatic transaction apparatus 11. FIG. The network 17 may be any communication line network such as a wireless or wired dedicated communication line network or public communication line network, the Internet, an intranet, a LAN (Local Area Network), a WAN (Wide Area Network), a satellite communication line network, or the like. It may be, or a combination of these may be used as appropriate. The network 17 is preferably a dedicated communication network, but may be a VPN (Virtual Private Network) using a public communication network.

  Incidentally, the number of the automatic transaction device group control devices 13 may be any number, and one automatic transaction device group control device 13 may monitor a plurality of automatic transaction device groups 12, or one You may make it the some automatic transaction apparatus group control apparatus 13 monitor the automatic transaction apparatus 11 which belongs to the automatic transaction apparatus group 12. FIG.

  Here, the automatic transaction apparatus group control apparatus 13 includes a control unit 14, an arithmetic processing unit 15, and a storage device 16 from the viewpoint of functions. The said control part 14 acquires information, such as transaction information, suspension information, customer sensor information, from each automatic transaction apparatus 11 for every predetermined time. Moreover, the said control part 14 transmits the command of forced suspension and forced suspension cancellation | release with respect to each automatic transaction apparatus 11. FIG. In addition, the automatic transaction apparatus 11 is forced to be in a suspended state upon receiving a forced suspension instruction, for example, a message such as “Not currently operating. Please use another ATM” on the display device. , And the customer can no longer operate the financial transaction. In addition, upon receiving a command for canceling forced suspension, the automatic transaction apparatus 11 cancels the suspension state and enters a state in which the customer can operate and perform a financial transaction. And the said arithmetic processing part 15 totals the said transaction information and various calculations. Further, the storage device 16 stores information acquired by the control unit 14, results of aggregation and calculation by the arithmetic processing unit 15, and the like.

  And the said automatic transaction apparatus group control apparatus 13 controls operation | movement of each automatic transaction apparatus 11 so that the operating time of the several automatic transaction apparatus 11 which belongs to the same automatic transaction apparatus group 12 may be equalized. In this case, the operation of the automatic transaction apparatus 11 is controlled so as to equalize the number of financial transactions executed by the automatic transaction apparatus 11, that is, the number of transactions of the automatic transaction apparatus 11. Specifically, the number of transactions for each automatic transaction apparatus 11 belonging to the same automatic transaction apparatus group 12 is compared to forcibly suspend the automatic transaction apparatus 11 and cancel the forced suspend.

  Next, the operation of the automatic transaction apparatus group control system 10 configured as described above will be described.

  FIG. 2 is a flowchart showing the operation of the automatic transaction apparatus group control system according to the first embodiment of the present invention.

  First, the automatic transaction apparatus group control apparatus 13 performs state sensing every predetermined time, for example, every 1 to 5 minutes. That is, information on all automatic transaction apparatuses 11 belonging to the automatic transaction apparatus group 12 is acquired. Then, it is determined whether or not all are idle, that is, whether or not all automatic transaction apparatuses 11 are in an idle state. The idle state is a state where the automatic transaction apparatus 11 is not executing a financial transaction, that is, a state where the customer is not operating the automatic transaction apparatus 11. In this case, it is determined that the idle state is also idle. The automatic transaction apparatus group control apparatus 13 repeats the above-described operation until all the apparatuses are idle.

  When all the devices are idle, the automatic transaction device group control device 13 compares the number of transactions of all the devices, and compares the number of transactions of all the automatic transaction devices 11 belonging to the automatic transaction device group 12. In this case, the number of transactions is the total number of transactions up to the present after the automatic transaction apparatus 11 starts operating, and is stored in the storage device 16. The number of transactions may be the total number of transactions in a predetermined period in the past, for example, a period such as the past year or the past month. And the said automatic transaction apparatus group control apparatus 13 confirms the state of the customer sensor of an apparatus with the largest number of transactions based on the result of the transaction number comparison of all the apparatuses. That is, it is confirmed whether the customer sensor information is on or off as the state of the customer sensor of the automatic transaction apparatus 11 having the largest number of transactions in the automatic transaction apparatus group 12. Note that the customer sensor information being on means that there is a customer in front of the automatic transaction apparatus 11, and that the customer sensor information is off means that there is no customer in front of the automatic transaction apparatus 11.

  Subsequently, the automatic transaction apparatus group control device 13 determines whether or not the sensor is on for a predetermined time or more, that is, whether or not the customer sensor information is on for a predetermined time, for example, 2 to 3 seconds or more. If it is not on, it is determined whether or not it is forcibly suspended, that is, whether or not the automatic transaction apparatus 11 is forcibly suspended. If the forced suspension is in progress, the state sensing is performed again every predetermined time, and the above-described operation is repeated. If it is not in a forced suspension, it is put into a suspension state. That is, a forced suspension command is issued to the automatic transaction apparatus 11 to forcibly enter a suspended state. Then, state sensing is performed again every predetermined time, and the above-described operation is repeated.

  On the other hand, if it is determined whether or not the sensor is on for a predetermined time or longer, the automatic transaction apparatus group control device 13 determines whether or not it is forcibly suspended. When the forced pause is not being performed, state sensing is performed again every predetermined time, and the above-described operation is repeated. In addition, when the suspension is forcibly suspended, the suspension is canceled. That is, a command for canceling forced suspension is issued to the automatic transaction apparatus 11 to cancel the suspension state. The said automatic transaction apparatus group control apparatus 13 displays the transaction screen for performing a financial transaction on the display apparatus in the customer operation part of the automatic transaction apparatus 11 which canceled the hibernation state. Thereby, the customer can operate the automatic transaction apparatus 11 and perform a financial transaction. And the said automatic transaction apparatus group control apparatus 13 performs a state sense again for every predetermined time, and repeats the above-mentioned operation | movement.

Next, a flowchart will be described.
Step S1: A state sense is performed every predetermined time.
Step S2: It is determined whether or not all are idle. When all are idle, it progresses to step S3, and when all are not idle, it returns to step S1.
Step S3: Compare the number of transactions of all devices.
Step S4 The state of the customer sensor of the device with the largest number of transactions is confirmed.
Step S5: It is determined whether or not the sensor is on for a predetermined time or more. If the sensor is on for a predetermined time or longer, the process proceeds to step S8. If the sensor is not on for a predetermined time or longer, the process proceeds to step S6.
Step S6: It is determined whether or not forced suspension is in progress. If the forced suspension is in progress, the process returns to step S1, and if the forced suspension is not in progress, the process proceeds to step S7.
Step S7: A sleep state is set.
Step S8: It is determined whether or not forced suspension is in progress. If the forced suspension is in progress, the process proceeds to step S9. If the forced suspension is not in progress, the process returns to step S1.
Step S9: Cancel suspension.

  Thus, in this embodiment, the number of transactions of each automatic transaction apparatus 11 belonging to the automatic transaction apparatus group 12 is compared, and the automatic suspension of the automatic transaction apparatus 11 and the release of the forced suspension are performed. . More specifically, when the information of the automatic transaction apparatuses 11 belonging to the automatic transaction apparatus group 12 is acquired every predetermined time and all the automatic transaction apparatuses 11 are in an idle state, The automatic transaction apparatus 11 having the largest number of transactions is forcibly put into a dormant state. In addition, when the customer sensor of the automatic transaction apparatus 11 that is forcibly put into a dormant state detects a customer for a predetermined time or more, the dormant state of the automatic transaction apparatus 11 is canceled and a transaction screen is displayed. Furthermore, when the automatic transaction apparatus 11 that has been forcibly put into a dormant state is no longer subject to being put into a dormant state, the dormant state of the automatic transaction apparatus 11 is canceled and a transaction screen is displayed. Yes.

  Thereby, the number of transactions of the automatic transaction apparatus 11 belonging to the automatic transaction apparatus group 12 can be leveled, and the operating time can be leveled. Therefore, the lifetime of the automatic transaction apparatus 11 belonging to the automatic transaction apparatus group 12 can be leveled, and the time for performing maintenance such as replacement and inspection of consumables can be unified. Therefore, the operation cost of the automatic transaction apparatus 11 can be reduced.

  Next, a second embodiment of the present invention will be described. In addition, about the thing which has the same structure as 1st Embodiment, the description is abbreviate | omitted by providing the same code | symbol. The description of the same operation and the same effect as those of the first embodiment is also omitted.

  FIG. 3 is a flowchart showing the operation of the automatic transaction apparatus group control system according to the second embodiment of the present invention.

  In the present embodiment, the operation from when the automatic transaction apparatus group control device 13 senses the state every predetermined time until the comparison of the number of transactions of all apparatuses is shown in FIG. 2 in the first embodiment. Since the operations are the same as those in steps S1 to S3, description thereof will be omitted.

  And the said automatic transaction apparatus group control apparatus 13 confirms the state of the customer sensor of an apparatus with the difference with the minimum transaction number larger than a predetermined value based on the result of the transaction number comparison of all the apparatuses. In this case, the minimum number of transactions among the number of transactions of all automatic transaction apparatuses 11 belonging to the automatic transaction apparatus group 12 is set to the minimum number of transactions, and the difference between the number of transactions and the minimum number of transactions is greater than a predetermined value. The transaction apparatus 11 is found and it is confirmed whether the customer sensor information of the automatic transaction apparatus 11 is on or off. The predetermined value can be arbitrarily set.

  Subsequently, the automatic transaction apparatus group control device 13 determines whether or not the sensor is on for a predetermined time or more, that is, whether or not the customer sensor information is on for a predetermined time, for example, 2 to 3 seconds or more. If it is not on, it is determined whether or not it is forcibly suspended, that is, whether or not the automatic transaction apparatus 11 is forcibly suspended. If the forced suspension is in progress, the state sensing is performed again every predetermined time, and the above-described operation is repeated. If it is not in a forced suspension, it is put into a suspension state. That is, a forced suspension command is issued to the automatic transaction apparatus 11 to forcibly enter a suspended state. Then, it is determined whether or not all the target devices have been confirmed. In this case, it is determined whether or not the status of the customer sensor has been checked for all the devices whose difference from the minimum number of transactions is greater than a predetermined value. Here, when all of them have been completed, state sensing is performed again every predetermined time, and the above-described operation is repeated. If all of them are not completed, the state of the customer sensor of the apparatus whose difference from the minimum number of transactions is larger than a predetermined value is confirmed again, and the above-described operation is repeated.

  On the other hand, if it is determined whether or not the sensor is on for a predetermined time or more, it is the same as that in the first embodiment, and thus the description thereof is omitted.

Next, a flowchart will be described.
Step S11 The state is sensed every predetermined time.
Step S12: It is determined whether or not everything is idle. If all are idle, the process proceeds to step S13, and if not all idle, the process returns to step S11.
Step S13: Compare the number of transactions of all devices.
Step S14: Check the status of the customer sensor of the device whose difference from the minimum number of transactions is greater than a predetermined value.
Step S15: It is determined whether the sensor is on for a predetermined time. If the sensor is on for a predetermined time or longer, the process proceeds to step S19. If the sensor is not on for a predetermined time or longer, the process proceeds to step S16.
Step S16: It is determined whether or not forced suspension is in progress. If the forced suspension is in progress, the process returns to step S11. If the forced suspension is not in progress, the process proceeds to step S17.
Step S17: A sleep state is set.
Step S18: It is determined whether or not all the target devices have been confirmed. If all of the target devices have been confirmed, the process returns to step S11. If all of the target devices have not been confirmed, the process returns to step S14.
Step S19: It is determined whether or not forced suspension is in progress. If the forced suspension is in progress, the process proceeds to step S20. If the forced suspension is not in progress, the process returns to step S11.
Step S20: Cancel suspension.

  As described above, in the present embodiment, when the information of all the automatic transaction apparatuses 11 belonging to the automatic transaction apparatus group 12 is acquired every predetermined time and all the automatic transaction apparatuses 11 are in the idle state, the minimum transaction is performed. The automatic transaction apparatus 11 whose difference with the number is larger than a predetermined value is forcibly put into a dormant state.

  Thereby, the number of transactions of the automatic transaction apparatus 11 belonging to the automatic transaction apparatus group 12 can be leveled, and the operating time can be leveled. Therefore, the lifetime of the automatic transaction apparatus 11 belonging to the automatic transaction apparatus group 12 can be leveled, and the time for performing maintenance such as replacement and inspection of consumables can be unified. Therefore, the operation cost of the automatic transaction apparatus 11 can be reduced.

  Next, a third embodiment of the present invention will be described. In addition, about the thing which has the same structure as 1st and 2nd embodiment, the description is abbreviate | omitted by providing the same code | symbol. Also, the description of the same operations and effects as those of the first and second embodiments is omitted.

  FIG. 4 is a flowchart showing the operation of the automatic transaction apparatus group control system according to the third embodiment of the present invention.

  First, the automatic transaction apparatus group control apparatus 13 performs a state sense for every predetermined time. That is, information on all automatic transaction apparatuses 11 belonging to the automatic transaction apparatus group 12 is acquired. Then, it is determined whether or not it is idle, that is, whether or not each automatic transaction apparatus 11 is in an idle state. The automatic transaction apparatus group control device 13 repeats the determination until it finds an idle automatic transaction apparatus 11. In this case, it is determined that the idle state is also idle.

  When the automatic transaction apparatus 11 is idle, the automatic transaction apparatus group control apparatus 13 determines whether the number of transactions is the maximum, that is, the transaction number of the automatic transaction apparatus 11 belongs to the automatic transaction apparatus group 12. It is determined whether or not the number of transactions of all automatic transaction apparatuses 11 is the maximum. Here, when the number of transactions is the maximum, the automatic transaction apparatus group control device 13 determines whether or not the transaction is forcibly suspended. When the automatic transaction apparatus 11 is in a forced suspension, the state sensing is performed again every predetermined time, and the above-described operation is repeated.

  Moreover, when the automatic transaction apparatus 11 is not in the forced suspension, the automatic transaction apparatus group control apparatus 13 checks the state of the customer sensor. That is, it is confirmed whether the customer sensor information is on or off as the state of the customer sensor of the automatic transaction apparatus 11. Subsequently, the automatic transaction apparatus group control device 13 determines whether or not the sensor is on for a predetermined time or more, that is, whether or not the customer sensor information is on for a predetermined time, for example, 2 to 3 seconds or more. If it is on, state sensing is performed again every predetermined time, and the above-described operation is repeated. If it is not on, it is put into a sleep state. That is, a forced suspension command is issued to the automatic transaction apparatus 11 to forcibly enter a suspended state.

  And the said automatic transaction apparatus group control apparatus 13 judges whether it is all apparatus confirmation. That is, it is determined whether or not all the automatic transaction apparatuses 11 belonging to the automatic transaction apparatus group 12 have been confirmed. When confirmation is performed, the state is sensed again every predetermined time and the above-described operation is repeated. . Moreover, when not confirming, it determines whether it is idle about the next automatic transaction apparatus 11 which belongs to the automatic transaction apparatus group 12, and subsequent operation | movement is repeated.

  On the other hand, if it is determined whether the number of transactions is the maximum and not the maximum, the automatic transaction apparatus group control device 13 determines whether the suspension is forcibly suspended. If the automatic transaction apparatus 11 is not in the forced suspension, it is determined whether or not the next automatic transaction apparatus 11 belonging to the automatic transaction apparatus group 12 is idle, and the subsequent operations are repeated. Moreover, when the automatic transaction apparatus 11 is forcibly suspended, the suspension is canceled. That is, a command for canceling forced suspension is issued to the automatic transaction apparatus 11 to cancel the suspension state. Then, state sensing is performed again every predetermined time, and the above-described operation is repeated.

Next, a flowchart will be described.
Step S21 A state sense is performed every predetermined time.
Step S22: It is determined whether or not the vehicle is idle. If it is idle, the process proceeds to step S23, and if it is not idle, the determination is repeated until an idle automatic transaction apparatus 11 is found.
Step S23: It is determined whether the number of transactions is maximum. If the number of transactions is maximum, the process proceeds to step S24, and if not, the process proceeds to step S29.
Step S24: It is determined whether or not forced suspension is in progress. If the forced suspension is in progress, the process returns to step S21. If the forced suspension is not in progress, the process proceeds to step S25.
Step S25: Check the state of the customer sensor.
Step S26: It is determined whether or not the sensor is on for a predetermined time or more. If the sensor is on for a predetermined time or longer, the process returns to step S21. If the sensor is not on for a predetermined time or longer, the process proceeds to step S27.
Step S27: A sleep state is set.
Step S28: It is determined whether or not all devices have been confirmed. If all devices have been confirmed, the process returns to step S21. If all devices have not been confirmed, the process returns to step S22.
Step S29: It is determined whether or not forced suspension is in progress. If the forced suspension is in progress, the process proceeds to step S30. If the forced suspension is not in progress, the process returns to step S22.
Step S30: Cancel suspension.

  As described above, in the present embodiment, the information of all the automatic transaction apparatuses 11 belonging to the automatic transaction apparatus group 12 is acquired every predetermined time, is in an idle state, and has the largest number of transactions. Is forced to hibernate.

  Thereby, the number of transactions of the automatic transaction apparatus 11 belonging to the automatic transaction apparatus group 12 can be leveled, and the operating time can be leveled. Therefore, the lifetime of the automatic transaction apparatus 11 belonging to the automatic transaction apparatus group 12 can be leveled, and the time for performing maintenance such as replacement and inspection of consumables can be unified. Therefore, the operation cost of the automatic transaction apparatus 11 can be reduced.

  Next, a fourth embodiment of the present invention will be described. In addition, about the thing which has the same structure as the 1st-3rd embodiment, the description is abbreviate | omitted by providing the same code | symbol. Explanation of the same operations and effects as those of the first to third embodiments is also omitted.

  FIG. 5 is a flowchart showing the operation of the automatic transaction apparatus group control system according to the fourth embodiment of the present invention.

  First, the automatic transaction apparatus group control apparatus 13 performs a state sense for every predetermined time. That is, information on all automatic transaction apparatuses 11 belonging to the automatic transaction apparatus group 12 is acquired. Then, it is determined whether or not it is idle, that is, whether or not each automatic transaction apparatus 11 is in an idle state. The automatic transaction apparatus group control device 13 repeats the determination until it finds an idle automatic transaction apparatus 11. In this case, it is determined that the idle state is also idle.

  And when the automatic transaction apparatus 11 in idle is found, the said automatic transaction apparatus group control apparatus 13 will judge whether the difference with the minimum number of transactions is larger than predetermined value. That is, the minimum number of transactions among all the automatic transaction devices 11 belonging to the automatic transaction device group 12 is set as the minimum transaction number, and the difference between the transaction number of the automatic transaction device 11 and the minimum transaction number is predetermined. Determine whether it is greater than the value.

  Here, when the difference from the minimum number of transactions is larger than a predetermined value, the automatic transaction apparatus group control device 13 determines whether or not the system is forcibly suspended. Since the subsequent operations are the same as the operations in steps S24 to S28 shown in FIG. 4 in the third embodiment, description thereof will be omitted.

  Moreover, also when the difference with the minimum number of transactions is not larger than a predetermined value, the said automatic transaction apparatus group control apparatus 13 judges whether it is a forced suspension. In this case, since the subsequent operations are the same as the operations in steps S29 and S30 shown in FIG. 4 in the third embodiment, the description thereof is omitted.

Next, a flowchart will be described.
Step S31 Sense is performed every predetermined time.
Step S32: It is determined whether or not the vehicle is idle. If it is idle, the process proceeds to step S33. If it is not idle, the determination is repeated until an idle automatic transaction apparatus 11 is found.
Step S33: It is determined whether or not the difference between the number of transactions and the minimum number of transactions is greater than a predetermined value. If the difference between the number of transactions and the minimum number of transactions is greater than a predetermined value, the process proceeds to step S34. If the difference between the number of transactions and the minimum number of transactions is not greater than the predetermined value, the process proceeds to step S39.
Step S34: It is determined whether or not forced suspension is in progress. If the forced suspension is in progress, the process returns to step S31. If the forced suspension is not in progress, the process proceeds to step S35.
Step S35: Check the state of the customer sensor.
Step S36: It is determined whether or not the sensor is on for a predetermined time or more. If the sensor is on for a predetermined time or longer, the process returns to step S31. If the sensor is not on for a predetermined time or longer, the process proceeds to step S37.
Step S37: A sleep state is set.
Step S38: It is determined whether or not all the devices have been confirmed. If all devices have been confirmed, the process returns to step S31. If all devices have not been confirmed, the process returns to step S32.
Step S39: It is determined whether or not forced suspension is in progress. If the forced suspension is in progress, the process proceeds to step S40. If the forced suspension is not in progress, the process returns to step S32.
Step S40 The hibernation is canceled.

  Thus, in the present embodiment, information of all automatic transaction apparatuses 11 belonging to the automatic transaction apparatus group 12 is acquired every predetermined time, is in an idle state, and the difference from the minimum number of transactions is a predetermined value. The larger automatic transaction apparatus 11 is forcibly put into a dormant state.

  Thereby, the number of transactions of the automatic transaction apparatus 11 belonging to the automatic transaction apparatus group 12 can be leveled, and the operating time can be leveled. Therefore, the lifetime of the automatic transaction apparatus 11 belonging to the automatic transaction apparatus group 12 can be leveled, and the time for performing maintenance such as replacement and inspection of consumables can be unified. Therefore, the operation cost of the automatic transaction apparatus 11 can be reduced.

  In addition, this invention is not limited to the said embodiment, It can change variously based on the meaning of this invention, and does not exclude them from the scope of the present invention.

It is a figure which shows the structure of the automatic transaction apparatus group control system in the 1st Embodiment of this invention. It is a flowchart which shows operation | movement of the automatic transaction apparatus group control system in the 1st Embodiment of this invention. It is a flowchart which shows operation | movement of the automatic transaction apparatus group control system in the 2nd Embodiment of this invention. It is a flowchart which shows operation | movement of the automatic transaction apparatus group control system in the 3rd Embodiment of this invention. It is a flowchart which shows operation | movement of the automatic transaction apparatus group control system in the 4th Embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Automatic transaction apparatus group control system 11, 11a, 11b, 11n Automatic transaction apparatus 12 Automatic transaction apparatus group 13 Automatic transaction apparatus group control apparatus

Claims (14)

(A) an automatic transaction apparatus that is operated by a customer to perform financial transactions;
(B) having an automatic transaction apparatus group control device connected to a plurality of the automatic transaction apparatuses and managing the automatic transaction apparatuses,
(C) The automatic transaction apparatus group control apparatus compares the number of transactions of each automatic transaction apparatus and performs forced suspension and cancellation of the forced suspension of the automatic transaction apparatus. (A) an automatic transaction apparatus that is operated by a customer to perform financial transactions;
(B) having an automatic transaction device group control device that is communicably connected to the plurality of automatic transaction devices and manages an automatic transaction device group composed of the plurality of automatic transaction devices;
(C) The automatic transaction apparatus group control apparatus acquires the automatic transaction apparatus information every predetermined time, and when all automatic transaction apparatuses belonging to the automatic transaction apparatus group are in an idle state, the automatic transaction apparatus An automatic transaction apparatus group control system for forcibly putting an automatic transaction apparatus having the largest number of transactions in the apparatus group into a dormant state. (A) an automatic transaction apparatus that is operated by a customer to perform financial transactions;
(B) having an automatic transaction device group control device that is communicably connected to the plurality of automatic transaction devices and manages an automatic transaction device group composed of the plurality of automatic transaction devices;
(C) The automatic transaction apparatus group control device acquires the information of the automatic transaction apparatus every predetermined time, and when all automatic transaction apparatuses belonging to the automatic transaction apparatus group are in an idle state, An automatic transaction apparatus group control system for forcibly putting an automatic transaction apparatus having a difference from the minimum number of transactions larger than a predetermined value in the automatic transaction apparatus group into a dormant state. (A) an automatic transaction apparatus that is operated by a customer to perform financial transactions;
(B) having an automatic transaction device group control device that is communicably connected to the plurality of automatic transaction devices and manages an automatic transaction device group composed of the plurality of automatic transaction devices;
(C) The automatic transaction apparatus group control apparatus acquires the information of the automatic transaction apparatus every predetermined time, is in an idle state, and has the largest number of transactions in the automatic transaction apparatus group Automatic transaction apparatus group control system characterized by forcibly putting the system into a dormant state. (A) an automatic transaction apparatus that is operated by a customer to perform financial transactions;
(B) having an automatic transaction device group control device that is communicably connected to the plurality of automatic transaction devices and manages an automatic transaction device group composed of the plurality of automatic transaction devices;
(C) The automatic transaction apparatus group control apparatus acquires the information of the automatic transaction apparatus every predetermined time, is in an idle state, and the difference between the number of transactions and the minimum number of transactions in the automatic transaction apparatus group is An automatic transaction apparatus group control system, wherein an automatic transaction apparatus larger than a predetermined value is forcibly put into a dormant state. (A) The automatic transaction apparatus includes a display device that displays a transaction screen for the financial transaction, and a customer sensor that detects the customer,
(B) When the automatic transaction device group control device detects a customer for a predetermined time or more when the customer sensor of the automatic transaction device that is forcibly put into the dormant state detects the customer, the automatic transaction device group control device cancels the dormant state of the automatic transaction device. The automatic transaction apparatus group control system of any one of Claims 2-5 which displays a screen. (A) The automatic transaction apparatus includes a display device that displays a transaction screen for the financial transaction, and a customer sensor that detects the customer,
(B) The automatic transaction apparatus group control apparatus acquires the information of the automatic transaction apparatus every predetermined time, and the automatic transaction apparatus that has been forcibly put into a dormant state is excluded from being forcibly put into a dormant state. The automatic transaction apparatus group control system of any one of Claims 2-5 which cancels | releases the dormant state of the said automatic transaction apparatus when it becomes, and displays the said transaction screen. An automatic transaction apparatus group control method comprising: comparing the number of transactions of a plurality of automatic transaction apparatuses that are operated by a customer and performing financial transactions, and performing forced suspension and cancellation of the forced suspension of the automatic transaction apparatuses. (A) A method of controlling an automatic transaction apparatus group including a plurality of automatic transaction apparatuses that are operated by a customer to perform financial transactions,
(B) The information on the automatic transaction apparatus is acquired every predetermined time, and when all automatic transaction apparatuses belonging to the automatic transaction apparatus group are in an idle state, the number of transactions is the highest in the automatic transaction apparatus group. An automatic transaction apparatus group control method characterized by forcibly putting many automatic transaction apparatuses into a dormant state. (A) A method of controlling an automatic transaction apparatus group including a plurality of automatic transaction apparatuses that are operated by a customer to perform financial transactions,
(B) Obtaining information on the automatic transaction apparatus every predetermined time, and when all automatic transaction apparatuses belonging to the automatic transaction apparatus group are in an idle state, the number of transactions and the minimum number of transactions in the automatic transaction apparatus group An automatic transaction apparatus group control method for forcibly putting an automatic transaction apparatus having a difference larger than a predetermined value into a dormant state. (A) A method of controlling an automatic transaction apparatus group including a plurality of automatic transaction apparatuses that are operated by a customer to perform financial transactions,
(B) Acquiring information on the automatic transaction apparatus every predetermined time, and forcibly putting the automatic transaction apparatus in the idle state and having the largest number of transactions in the automatic transaction apparatus group into a dormant state An automatic transaction apparatus group control method characterized by the above. (A) A method of controlling an automatic transaction apparatus group including a plurality of automatic transaction apparatuses that are operated by a customer to perform financial transactions,
(B) Acquiring information on the automatic transaction device every predetermined time, and forcing an automatic transaction device that is in an idle state and whose difference between the number of transactions and the minimum number of transactions in the automatic transaction device group is greater than a predetermined value A method for controlling an automatic transaction apparatus group characterized in that the apparatus is put into a dormant state. (A) The automatic transaction apparatus includes a display device that displays a transaction screen for the financial transaction, and a customer sensor that detects the customer,
(B) When the customer sensor of the automatic transaction apparatus forced to be in a dormant state detects a customer for a predetermined time or more, the dormant state of the automatic transaction apparatus is canceled and the transaction screen is displayed. The automatic transaction apparatus group control method of any one of these. (A) The automatic transaction apparatus includes a display device that displays a transaction screen for the financial transaction, and a customer sensor that detects the customer,
(B) When the information on the automatic transaction apparatus is acquired every predetermined time, and the automatic transaction apparatus that has been forcibly put into a dormant state is not subject to being forced to be put into a dormant state, The automatic transaction apparatus group control method according to any one of claims 9 to 12, wherein the pause state is canceled and the transaction screen is displayed.

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