JP2006010720A - Reservation reception, music selection, and ordering system in karaoke shop - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a reservation reception, music selection, and ordering system that enable a karaoke shop to confirm vacant rooms and receive reservations on-line, receive charges by users at the time of payment, and eliminate the need for facilities for a kitchen and a reception counter. <P>SOLUTION: It is made possible to receive a reservation for a single room in the karaoke shop, select music, and order by using a mobile terminal such as a user's mobile telephone. When a request to reserve the single room in the karaoke shop is sent from the mobile terminal of the user who is to reserve the room, the reservation request is received, a reservation log is generated and held, and a reservation ticket including a reservation ID prescribing the reservation is sent to the mobile terminal; when the user inputs the reservation ID through an input means of the room, the reservation ID is matched against the reservation log to confirm whether the reservation is correct, and the door of the room is automatically unlocked. At the ending time of the use, a message requesting the user to exit from the room is sent and the door is automatically locked. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a system used in a karaoke store, and more particularly to a technique that enables a user to easily make a reservation for a private room, select a song, and order various products using a portable terminal.

Generally, vacancy information of a karaoke store is usually provided to the user by going to the karaoke store and listening to the employee or by contacting the employee by telephone. On the other hand, various systems and methods used in karaoke stores have been proposed. For example, Patent Document 1 proposes a system and method for performing a reservation procedure for a guest room in a karaoke store online using a mobile phone. Further, Patent Document 2 proposes a karaoke reservation method capable of reserving karaoke songs and room reservations from anywhere using a mobile phone.
JP 2003-36086 A JP 2003-195875 A

  According to the technique described in the above-mentioned patent document, it is possible to reserve a private room of a karaoke store using a mobile phone. However, there is a need for employees who manage the entry and exit of users in each private room. That is, the above-described conventional technology is not intended to be completely unmanned and to automate even the management of the user's entrance to and exit from each private room.

  In addition, there is an inconvenience as described below regarding the settlement of charges after using a karaoke store. For example, even if you use a karaoke store in a group, the fee is settled in a lump sum, so it is inconvenient that you have to decide the contribution of each individual in the group and re-settlement within the group later. was there. Furthermore, although it is necessary to prepare kitchen facilities and reception facilities on the store side, there is a request from the store side to eliminate these facilities and increase the number of private rooms if possible.

  The present invention aims to improve various inconveniences in the above-mentioned karaoke store, in particular, enabling online confirmation of vacancies and acceptance of reservations, and for settlement, it is possible to settle the fee for each user, Furthermore, the purpose is to provide a reservation / music selection / ordering system in a karaoke store that does not require any kitchen or reception facilities.

  In order to achieve the above object, the present invention is characterized in that reservation reception, music selection, and order can be made in a private room of a karaoke store using a mobile terminal such as a mobile phone of a user. That is, when a reservation request for a private room of a karaoke store is transmitted from a mobile terminal of a user who makes a reservation, the reservation request is received and a reservation log is generated and retained, and a reservation that specifies the reservation in the mobile terminal When the reservation ticket including the ID is transmitted and the user inputs the reservation ID from the input means of the reserved private room, the reservation ID is matched with the reservation log to confirm that the reservation is proper, and the door of the private room To unlock automatically. When the use end time is reached, a message for requesting to leave is transmitted to the portable terminal of the user in the private room, and after the user leaves the room, the door of the private room is automatically locked.

  Music selection and various product orders are made from each user's mobile terminal. When the music selection information is sent, the music is reproduced by a karaoke apparatus in the private room, and the music selection status is stored as a log in association with the user ID. When order information is sent, it prepares the product according to the order and transfers it to the system of the partner company that performs the business of actually delivering it to the user, and also logs the order status in association with the user ID Remember. These log information is used when the settlement amount is totaled for each user when the use is completed.

  According to the present invention, in addition to being able to accept reservations online, the user who made the reservation automatically unlocks the private room by entering the reservation ID, and automatically when the user leaves the room Since it is locked, no reception facilities or personnel are required. Since the music selection status and product order status are held for each user, the fee can be settled for each user. If the mobile carrier allows the fee collection agent, the cashier for collecting the fee is not required if the carrier of each user's mobile terminal is charged. Since the user can order food and drinks and other commodities, it can be transferred to the partner system and respond to the order, so that no kitchen facilities are required.

  Hereinafter, an embodiment of the present invention will be specifically described with reference to the drawings.

  FIG. 1 shows a schematic configuration of a system of a karaoke store which is an embodiment of the present invention.

  The mobile phone 101 is a mobile terminal used by a user of a karaoke store, and is equipped with a network connection function and a mail transmission / reception function. It is assumed that a plurality of users have their own mobile phones, but only one device is shown in this figure. The user can use the mobile phone 101 to access the store Web site 109 via the Internet 102 to obtain vacancy information of a karaoke store, reserve a private room, select a song, and place an order. The store Web site 109 has a network connection function, a mail transmission / reception function, and a database (DB) access function. The DB access function provides a function of referring to and updating each table of the database 110 connected to the store Web site 109. The database 110 has tables of customer information 120, private room information 121, music information 122, food and drink menu information 123, product menu information 124, reservation log 125, usage log 126, music selection log 127, and order log 128. Each of these tables can be accessed via the store Web site 109 from the mobile phone 101, the partner system 103, the mobile carrier 112, and the private room PC 113 via the Internet 102.

  The partner trader system 103 is a trader system that provides food and drink and other various products to the karaoke store. The partner company system 103 accepts various orders from the store website 109 via the Internet 102. The store website 109 mediates the order issued from the user's mobile phone 101 and transmits it to the partner system 103. The user can order food and drinks described in the food / drink menu information 123 and products described in the product menu information 124. The partner company that has received the order prepares and transports the ordered food and drink, and ships the ordered product.

  The store 107 is a store provided with a plurality of private rooms 104 used by the user. The private room 104 is equipped with a karaoke terminal 105, a score display 106, a private room PC 113, and an entrance / exit system 111. The entrance / exit system 111 receives an instruction from the store website 109 via the private room PC 113 and controls the unlocking and locking of the door of the private room 104.

  The mobile carrier 112 is a system of a mobile phone company that collects a usage fee for the mobile phone 101, and corresponds to a charge request from the store website 109.

  The private room PC 113 is equipped with a network connection function, an unlocking / locking control function, and a karaoke control function. By controlling the karaoke terminal 105 from the private room PC 113, it is possible to reproduce karaoke and obtain the score of the score display device 106 via the karaoke terminal 105.

  FIG. 2 shows a content example (1) of the database 110. The customer information 201 is a table that stores various types of information related to users of the karaoke store. It is assumed that the user who uses this karaoke store is registered in the customer information 201 in advance by a predetermined registration process. However, the “favorite song ID” is set when the user selects a song. The private room information 202 is a table that stores information related to each private room of the karaoke store. In the private room information 202, the “private room ID”, “maximum available number of people”, and “price” items store data determined in advance for each private room. The “vacant state” is set to “vacant” when the private room is vacant, “reserved” when reserved, and “in use” when in use. “Usage ID” stores NULL when the private room is empty, and stores an ID assigned to a series of private room usage allocations from the reservation until the use of the private room is terminated when the private room is reserved. The “Usage scheduled start time” and “scheduled usage end time” store the start schedule and the end schedule when a reservation is made.

  The song information 203 is a table that stores information about each song that can be reproduced at the karaoke store. Of the song information 203, “song ID”, “song name”, “song name furigana”, “singer name”, “singer name furigana”, and “price” are stored in advance. Each item below the “highest score” is set / updated when the song is played and a high score is achieved. The food / drink menu information 204 is a table that stores information (menus) related to various foods and drinks provided by the business partner of the business partner system 103, and stores menu data in advance.

  FIG. 3 shows a content example (2) of the database 110. The product menu information 301 is a table that stores information related to various products provided by the above-mentioned partner companies, and stores information related to products that can be provided in advance. The reservation log 302 is a table for storing log information related to a reservation when a private room is reserved. The usage log 303 is a table that stores log information related to the usage status from the start to the end of the use of a private room by a user. The music selection log 304 is a table that stores log information regarding the music selection status every time a user selects one music. The order log 305 is a table that stores log information related to the order status each time a user orders food and drink.

  FIG. 4 shows the format of each ticket which is electronic data used in this system. The reservation ticket 401 is electronic data issued from the store Web site 109 to the mobile phone 101 when the user accesses the store Web site 109 from the mobile phone 101 and makes a reservation for a private room. The reservation ticket 401 includes a user ID for specifying a user who made a reservation (reservation person) and information on reservation contents. The use ticket 402 is a ticket issued when each user actually starts to use the private room, and holds a user ID for identifying the user and a use situation of the private room. The music selection ticket 403 is a ticket issued when each user selects a music, and stores a user ID, a usage ID, and the like that specify the user who selected the music. The order ticket 404 is a ticket issued when each user orders various products, and stores the user ID of the user who made the order, information about the ordered product, and the like.

  FIG. 5 shows the overall flow from the start of reservation of a private room by the user to the end of use. One person or one of the groups represents a reservation person, and makes a reservation by accessing the store Web site 109 from the mobile phone 101 of the reservation person (step 501). Thereafter, the reservation person or the group including the reservation person goes to the store and performs the reception process (step 502). When entering the private room, music selection or ordering is performed (step 503). In the case of music selection, the user who wants to select the music accesses the store Web site 109 with his / her mobile phone 101 and selects the music (step 504). When ordering food or drink, the user who wants to order places an order by accessing the store Web site 109 with his / her mobile phone 101 (step 505). The store Web site 109 refers to the time limit of the usage log 303 and determines whether it is the scheduled usage end time. If it is not the scheduled use end time, the music selection / order is received again (step 506). When the scheduled use end time is reached, use end processing is performed (step 508).

  FIG. 6 shows the procedure of the reservation process in step 501 of FIG. The store website 109 is accessed from the mobile phone 101 (step 601). Since a reservation screen is transmitted and displayed on the mobile phone 101 from the store website 109, karaoke usage conditions (number of people, usage time) are input on the reservation screen (step 602). The store Web site 109 replies to the mobile phone 101 with the availability of the private room corresponding to the input usage conditions (step 603). This process at the store website 109 refers to the private room information 202 to search for a currently available private room that matches the use conditions, and matches the message “no available private room” or the use conditions based on the search result. This is a process of responding to the mobile phone 101 with a list of empty private rooms.

  If there is an empty private room, the user selects a private room to be reserved from the list (step 604). If there is no vacant private room, select whether contact is required when the private room becomes available. If such contact is not necessary, the process ends without making a reservation (step 605). When it is selected that contact is required when a private room is vacant, the store website 109 periodically checks the availability of the private room, and when a private room that meets the use conditions becomes available, that fact To the user by email. After that, the reservation process is continued from step 603 again.

  When the user selects a private room for reservation in step 604, reservation registration processing (step 606) is performed. This is because the “vacant state” item of the private room information 202 of the selected private room is set to “reserving”, a new “use ID” is set, and “use scheduled to start” is set according to the use condition input by the user. This is a process for setting “time” and “expected end time for use”. Furthermore, the process which stores the reservation log 302 regarding the said reservation is also performed. “Reservation ID” in the reservation log 302 is an ID newly assigned as information for specifying the reservation. When the reservation registration process is completed, the store Web site 109 issues a reservation ticket 401 to the mobile phone 101 (step 607).

  FIG. 7 shows the procedure of the reception process in step 502 of FIG. The reservation person or the group including the reservation person goes to the reserved private room 104 of the store 107, and inputs the reservation ID and the user ID described in the reservation ticket 401 from the entrance / exit system 111 (step 701). The reservation ID and user ID are transmitted from the entrance / exit system 111 to the store Web site 109 via the private room PC 113 (steps 702 and 703). The store Web site 109 matches the reservation ID and the user ID with the reservation log 302 and confirms the reservation status whether or not the reservation is surely made (step 704). When the reservation is confirmed, a use ticket 402 is issued to the mobile phone 101 of the reservation person (step 705). The “user ID” of the reservation log 302 is set in the “user ID” of the use ticket 402, and the “use ID” of the private room information 202 of the reserved private room is set in the “use ID”. Also, the “music selection URL” and “order URL” provide a function of selecting a predetermined URL of the store Web site 109 for music selection and ordering (referring to a list of music information 122 for music selection). A URL and a URL that provides a function of selecting with reference to a list of food menu information 123 and product menu information 124 for ordering are set.

  Next, a user other than the reservation user inputs the reservation ID taught by the reservation person and his / her user ID from the entrance / exit system 111 (step 706). The reservation ID and user ID are transmitted from the entrance / exit system 111 to the store Web site 109 via the private room PC 113 (steps 707 and 708). The store Web site 109 issues a use ticket 402 to the user's mobile phone 101 (step 709). Each item of the use ticket 402 has the same contents as the use ticket issued to the reservation person, but only the user ID is different. Next, if the number of users at the time of reservation is not satisfied, the next user input is awaited (step 710). When the input for the number of people is completed, a reception process (step 711) is performed. This is a process of setting the “vacant state” of the private room information 202 of the private room to “in use” and adding the usage log 303. In the usage log 303, the “user ID” of the reservation log 302 is set in the “user ID”, and the “use ID” of the private room information 202 of the private room is set in the “use ID”. The “flag” of the usage log 303 is set to “use start”, and the “time limit” is set to the value of the “time limit” of the usage ticket 402 issued to the user.

  Thereafter, the entrance / exit system 111 is unlocked from the store website 109 via the private room PC 113 (steps 712, 713, 714). As for the reservation person, it takes time and trouble to download the reservation ticket, and there is an expenditure for the communication cost. As a benefit for the reservation person, the URL for free order from the store Web site 109 to the reservation person's mobile phone 101 is provided. Is issued by e-mail. The reservation person can order only a food and drink menu with a price of 0 yen from the URL for free ordering (step 715).

  It should be noted that the user IDs of all users who have issued use tickets are stored as logs in association with the use IDs.

  FIG. 8 shows the procedure of the music selection process in step 504 of FIG. When each user accesses the song selection URL described in the use ticket 402 from his / her mobile phone 101 (step 801), a song selection screen is displayed, and a song to be sung is selected from the song selection screen (step 802). . The store website 109 issues a music selection ticket 403 to the mobile phone 101 and updates the music selection log 304 and customer information 201 (step 803). The store Web site 109 transmits music selection information to the private room PC 113 of the private room 104 used by the user (step 804). The private room PC 113 instructs the karaoke terminal 105 to play the song based on the song selection information (step 805). The karaoke terminal 105 reproduces the music according to the instruction (step 806). When the reproduction of the music is finished, the score is displayed on the score display unit 106 (step 808). The score, music selection information, and user ID are transmitted to the store Web site 109 via the karaoke terminal 105 and the private room PC 113 (steps 809 and 810). The store Web site 109 determines whether or not the music information 203 should be updated based on the score result, and updates the music information 203 if it should be updated (step 811). If the score is determined to be within the third place with reference to the music information 203, a prize selection URL is issued to the mobile phone 101 of the user who has given the score (step 812). The user can obtain a predetermined product by accessing the prize selection URL (step 813).

  FIG. 9 shows the order processing procedure in step 505 of FIG. When each user accesses the order URL described in the use ticket 402 from his / her mobile phone 101 (step 901), an order screen is displayed. From the order screen, a food or drink to be ordered is selected (see FIG. Step 902). Here, the description will be made assuming that food and drink are ordered. Store Web site 109 transmits an order corresponding to the selected food and drink to partner company system 103 (step 903). When an order enters the partner company system 103, the partner company cooks according to the order and delivers the ordered food and drink to the private room 104 (step 904). The store Web site 109 performs order completion processing and updates the order log 305 (step 905). Further, the store Web site 109 issues an order ticket 404 to the mobile phone 101 of the user who ordered (step 906).

  FIG. 10 shows the procedure of the use end process in step 508 of FIG. A message to urge the user to leave the room is transmitted from the store website 109 to the mobile phones 101 of all the users in the private room 104 by e-mail (step 1001). In response to the e-mail, all users leave the private room. At that time, the user ID of the reservation person is input from the private room PC 113 (step 1002). The input of the user ID is repeated until the user ID of the reservation person is input (steps 1003 and 1004). When the user ID of the reservation person is input, the store Web site 109 updates the private room information 202 and the usage log 303 (step 1005). In this case, the “vacant state” of the private room information 202 of the private room is set to “vacant”, the “usage ID”, “scheduled start time of use”, and “scheduled end time of use” are initialized to NULL, and the usage log 303 This is a process of setting the “flag” to “use end”. Next, the store website 109 instructs the entrance / exit system 111 via the private room PC 113 to lock (steps 1006 and 1008). Thereby, the entrance / exit system 111 locks the private room 104 (step 1009). The store Web site 109 performs accounting processing (step 1007).

  Note that, when leaving the room, only the user ID of the reservation person is input, but the user IDs of all users may be input. However, since the user IDs of all users who have used the private room are stored in the store Web site 109 in correspondence with the use IDs, it is not always necessary for the user to input them.

  FIG. 11 shows the procedure of the product selection process in step 813 of FIG. As described with reference to FIG. 8, the product selection URL is transmitted from the store website 109 to the mobile phone 101 of the winning user (step 1101). The user connects to the product selection URL from the mobile phone 101 and selects a desired product on the product selection screen (step 1102). Upon receiving the product selection information, the store website 109 instructs the partner system 103 to ship the product (step 1103). In response to the instruction, the partner company sends the product to the winner's address (step 1104). Although not shown, the store Web site 109 manages the user ID and whether or not the product has already been shipped for the winner. The address of the winner can be known by searching the customer information 201 with the user ID of the winner. After the product is shipped, the product shipping notification is sent by e-mail from the partner company system 103 to the prize winner's mobile phone 101 via the store Web site 109 (steps 1105 and 1106).

  FIG. 12 shows the procedure of the accounting process in step 1007 of FIG. The store Web site 109 refers to the reservation log 302, the usage log 303, the music selection log 304, and the order log 305, and totals the charges for one user who has ended the use (step 1201). Then, the accounting report is transmitted to the user's mobile phone 101 and the user's mobile carrier 112 is charged (steps 1202 and 1203). If the user needs to issue a receipt, he / she requests the receipt from the mobile phone 101 to the store website 109 (step 1204), and the store website 109 creates a receipt and creates the address of the user. The receipt is sent to (step 1205). The accounting report is repeated until the accounting report for the number of users is completed (step 1206).

  In the above embodiment, communication between the mobile phone 101 and the store website 109 is basically performed by accessing a predetermined URL of the store website 109 from the mobile phone 101, and real-time communication is unnecessary. In the scene, the mail function is used for communication. Further, in FIG. 1, these communications are illustrated as being performed via the Internet. However, when the user is near or inside the private room 104, the mobile phone 101 and the private room PC 113 may be connected by a wireless LAN. . The private room PC 113 and the store website 109 may be connected via a private network.

The schematic block diagram of the system of the karaoke store which is one Embodiment of this invention The figure which shows the example (1) of the content of the database 110 The figure which shows the example of a content of the database 110 (2) The figure which shows the format of each ticket which is the electronic data which is used with this system The figure which shows the whole flow from the reservation start of the private room by the user to the end of use The figure which shows the procedure of reservation processing The figure which shows the procedure of reception processing The figure which shows the procedure of music selection processing Diagram showing order processing procedure The figure which shows the procedure of use end processing The figure which shows the procedure of commodity selection processing Diagram showing accounting procedure

Explanation of symbols

  DESCRIPTION OF SYMBOLS 101 ... Mobile phone, 102 ... Internet, 103 ... Partner company system, 104 ... Private room, 105 ... Karaoke terminal, 106 ... Score indicator, 107 ... Store, 109 ... Store website, 110 ... Database, 111 ... Entrance / exit system, DESCRIPTION OF SYMBOLS 112 ... Mobile carrier, 113 ... Private room PC, 120 ... Customer information, 121 ... Private room information, 122 ... Music information, 123 ... Eating and drinking menu information, 124 ... Merchandise menu information, 125 ... Reservation log, 126 ... Usage log, 127 ... Music selection Log, 128 ... Order log.

Claims (6)

A reservation reception system for receiving reservations from users at a karaoke store,
When a reservation request for a private room of a karaoke store is transmitted from a mobile terminal of a user who makes a reservation, the reservation request is received and a reservation log is generated and retained, and a reservation ID for specifying the reservation is assigned to the mobile terminal. Means for sending a reservation ticket including:
Means for controlling the locking and unlocking of the doors of the private rooms, and input means provided for each private room of the karaoke store;
Means for confirming that the reservation is an appropriate reservation by matching the reservation ID with the reservation log when the user inputs the reservation ID of the reservation ticket from the input means of the reserved private room;
A reservation reception system for a karaoke store, comprising: means for unlocking the door of the private room when it is confirmed that the reservation is appropriate. In the reservation reception system of the karaoke store according to claim 1,
Means for sending a message to leave the mobile terminal of the user of the private room that has reached the end of use;
A reservation reception system for a karaoke store, further comprising means for locking the door of the private room after the user leaves the room. A music selection system that provides a user with a music selection function at a karaoke store,
Means for acquiring the user ID of each user using the private room;
Means for receiving music selection information transmitted from the user's mobile device;
Means for reproducing the music specified by the received music selection information by the karaoke apparatus in the private room;
A music selection system for a karaoke store, comprising: means for storing log information indicating a music selection status for each user ID based on the received music selection information. An order system that provides a user with an ordering function for food and drinks and other products at a karaoke store,
Means for acquiring the user ID of each user using the private room;
Means for receiving order information transmitted from the user's mobile device;
Means for transferring the received order information to a system of a partner company that prepares a product corresponding to the order and actually delivers it to the user;
A karaoke store ordering system comprising: means for storing log information indicating an order status for each user ID based on the received order information. In the karaoke store music selection system or order system according to claim 3 or 4,
Based on the log information indicating the music selection status or order status for each user ID, the billing amount is totaled for each user, and a means for transmitting the totaled result to the mobile terminal for each user is further provided. A karaoke store music selection system or order system. In the karaoke store music selection system or order system according to claim 5,
When the contractor of the user's mobile terminal is a company that allows fee collection, a means for transmitting a charge for the amount charged to the user to the system of the contractor is further provided. A karaoke store music selection system or order system.

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