JP2005352866A - Depilation operation support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To perform an effectively and carefully thought out treatment after an operation and beauty treatment by directly utilizing medical supplies and cosmetics sold in a drugstore in addition to the utilization of medical instruction information from a medical institution, and further directly utilizing the advice of a druggist and a make-up adviser, and to partially utilize space in the drugstore for reducing heating and lighting expenses, or the like. <P>SOLUTION: In the drugstore E, there are a depilation operation section M for securing an operation space S for performing depilation to a customer B and performing depilation by using the operation space S, and an operation information communication means T for transmitting customer information Db related to the state of at least the customer B from an operation provider A to a prescribed medical institution C and transmitting partial or entire operation instruction information Dc related to the operation of the customer B to the operation provider A, based on the customer information Db from the medical institution C. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a hair removal treatment support system suitable for use when performing treatment related to customer hair removal by a treatment provider.

Generally, hair removal for treating waste hair is known. When performing a treatment relating to hair removal, initially, an electric needle hair removal method in which a needle-like conductor is inserted into a pore and a weak current is applied to damage only the generated tissue has been widely performed. However, the electric needle hair removal method requires advanced technology and experience, and it takes time because each hair is processed one by one, and it is painful. A laser hair removal method (photo hair removal method) that performs hair removal over a wide range by one irradiation by applying a beam to the hair part of the skin has become the mainstream (see, for example, JP-A-2002-172178).
JP 2002-172178 A

  By the way, since hair removal is performed directly on the human body, it is accompanied by anxiety for the person receiving the treatment (customer), and depending on the disease, skin quality, health condition, hair quality, etc., there is a risk of causing problems on the skin due to the treatment. There is also. However, the conventional laser hair removal method that simply performs treatment using the above-described laser hair removal machine cannot sufficiently cope with such anxiety and trouble, and ultimately, perfect and optimal hair removal for customers. There was a limit to performing the treatment.

  The object of the present invention is to provide a hair removal treatment support system that solves the problems in the background art.

  In order to solve the above-described problems, the present invention provides a hair removal treatment support system 1 for performing treatment related to the hair removal of the customer B by the treatment operator A. A treatment space S to be performed is secured, and a hair removal treatment part M for performing hair removal treatment using the treatment space S is provided, and at least customer information Db related to the state of the customer B is transmitted from the treatment operator A to a predetermined medical institution C. And a treatment information communication means T for transmitting a part or all of the treatment instruction information Dc related to the treatment of the customer B from the medical institution C to the treatment operator A based on the customer information Db.

  In this case, according to a preferred aspect of the invention, the management computer 2 that manages the various information Ds by receiving at least the various information Ds related to the customer B transmitted from the surgical operator A via the surgical information communication means T is used. be able to. Moreover, the portable customer card 3 which memorize | stored the various information Ds regarding the customer B at least can be used.

  According to the depilation support system 1 which concerns on this invention which has such a structure, there exist the following remarkable effects.

  (1) Even if there is anxiety material, since appropriate medical treatment instruction information Dc related to the treatment is given from the medical institution C, the unnecessary anxiety of the customer B can be resolved, and the medical institution C performs the treatment of the customer B. Since the individual and appropriate treatment instruction information Dc related to is provided, it is possible to enjoy the basic effect that it is possible to perform a perfect and optimal treatment for the customer B.

  (2) In addition to being able to use the treatment instruction information Dc from the medical institution C directly related to the hair removal treatment, after the treatment, the pharmaceutical Gd and cosmetics Gm sold at the drug store E, as well as the pharmacist Hd and the cosmetic advisor Hm Since the advice can be used directly, detailed postoperative treatment and beauty treatment can be performed.

  (3) Since the space in the drug store E can be partially used, it is possible to save (effective use) such as utility costs, rent, labor costs, and advertising costs.

  (4) By using the management computer 2 that manages the various information Ds by receiving at least the various information Ds related to the customer B transmitted from the surgical operator A via the surgical information communication means T according to a preferred aspect, Various information Ds related to the customer B can be managed intensively, various information such as customer needs can be returned to the treatment company A, and various information such as events and new services can be notified to the customer B.

  (5) If a portable customer card 3 storing at least various information Ds related to the customer B is used according to a preferred embodiment, various information Ds related to the customer B can be easily managed, and point services for the customer B, etc. Various services can be performed.

  Next, the best embodiment according to the present invention will be given and described in detail with reference to the drawings.

  First, the configuration of the hair removal treatment support system 1 according to the present embodiment will be described with reference to FIG.

  M shows a hair removal treatment part. This hair removal treatment part M includes various tools and chemicals including a device for performing hair removal (laser hair removal machine, etc.), and basically it is possible to perform any hair removal treatment by the treatment operator A. means. By the way, in general, hair removal is performed at a dedicated store such as a hair removal salon. In this embodiment, a predetermined treatment space S for removing hair from the customer B is secured in the drug store E, and this treatment is performed. A hair removal treatment part M capable of performing hair removal treatment using the space S is provided. In this case, the drug store E usually sells the pharmaceutical Gd by the resident of the pharmacist Hd. However, it is desirable that the cosmetic Gm is sold, in particular, the cosmetic Gm is also sold by the cosmetic advisor Hm. Thus, in order to use the drug store E, in addition to being able to use the treatment instruction information Dc from the medical institution C directly related to the hair removal treatment described later, the pharmaceutical Gd and cosmetics sold in the drug store E are available after the treatment. Since the advice of Gm, and also pharmacist Hd and makeup advisor Hm can be directly used, detailed and effective post-operative processing and beauty processing can be performed. In addition, since the space in the drug store E is partially used, there is an advantage that it is possible to save (effective use) such as utility costs, rent, labor costs, and advertising costs.

  T indicates a treatment information communication means. In this treatment information communication means T, reference numeral 11 denotes a computer system provided to the treatment operator A, a computer main body 12 having a database 12m, an input unit 13 such as a keyboard and a mouse connected to the computer main body 12, and a computer main body 12 And an output unit 14 such as a display and a printer connected to. The computer main body 12 is connected to the Internet N. Reference numeral 15 denotes a digital camera, and an image (photograph) taken by the digital camera 15 can be taken into the computer main body 12.

  On the other hand, 21 is a computer system provided in the medical institution C, a computer main body 22 having a database 22m, an input unit 23 such as a keyboard and a mouse connected to the computer main body 22, and a display and a printer connected to the computer main body 22. And the like. The computer main body 22 is connected to the Internet N. In addition, the medical institution C is a specific medical institution that has partnered with the practitioner A, and includes a specific doctor Hc that has partnered. Thereby, the practitioner A and the medical institution C can communicate with each other at least by electronic mail.

  On the other hand, 31 indicates a mobile phone of customer B. As a result, the customer B can use the mobile phone 31 to access the practitioner A and the medical institution C via the Internet N to transmit necessary information and receive advice. In this case, the mail function and camera function of the mobile phone 31 can be used.

  A customer card 3 stores at least various information Ds related to the customer B. The customer card 3 is usually carried by the customer B. For this reason, the input unit 13 in the computer system 11 of the practitioner A described above is provided with a card drive into which the customer card 3 can be loaded, and various information Ds written to the customer card 3 or various information Ds from the customer card 3. Can be read. By using such a customer card 3, various information Ds related to the customer B can be easily managed, and various services such as a point service for the customer B can be performed.

  Further, the hair removal treatment support system 1 includes a management computer 2 that manages various information Ds by receiving at least various information Ds related to the customer B transmitted from the treatment operator A through the treatment information communication means T. The management computer 2 is installed in a predetermined management center operated by a predetermined manager Hs and is connected to the Internet N. Usually, the drug store E is developed by a franchise chain system in various places, and there are many cases where a plurality of stores exist. By providing such a management computer 2, each customer store 3 is used together with the above-described customer card 3. It is possible to perform intensive management of various information Ds related to all customers B obtained from the store. As a result, various kinds of information such as customer needs can be returned to the operating contractor A, and various information such as events and new services can be notified to the customer B.

  Next, a specific usage method (processing procedure) of the hair removal treatment support system 1 according to the present embodiment will be described with reference to FIGS. 3 and 4 are flowcharts showing a processing procedure using the hair removal treatment support system 1.

  Assume that a customer B visits a practitioner A. First, the practitioner A performs counseling for the customer B (step S1). Counseling is performed mainly by filling out a counseling sheet in a questionnaire format. Specifically, since questions regarding illness, skin quality, health condition, hair quality, medications, allergies, and the like are described in the counseling sheet, customer B enters the answer to this question. In addition, the practitioner A can make a necessary diagnosis by confirming the customer B's skin condition or conducting an inquiry.

  When the counseling is completed, the answer result and the diagnosis result written in the counseling sheet are registered in the computer system 11 of the medical practitioner A as the database 12m related to the customer B. If there is no problem at the time of treatment from the result of the counseling, the customer B is confirmed and necessary documents are entered (steps S2 and S3). In this case, the required documents include one or more of a prior manual, an agreement, and a contract, and customer B fills in and stamps the required documents.

  On the other hand, if there is any problem in the procedure based on the result of the counseling, a request form for requesting the medical institution C to issue a procedure instruction is created (step S4). Specifically, a request form (customer information Db) is created by inputting all or a part of the above-described answer result (questionnaire information) and diagnosis result (diagnosis information) in an e-mail transmission format. In addition, when the operator B determines that image information is necessary, such as when the customer B wishes to perform an operation on the part in spite of burn scars or spots, or when the amount of hair is unique, the digital camera 15 Then, a necessary portion such as the skin surface of the customer B is photographed, and the photographed image data is taken into the computer main body 12. Then, the created request form (questionnaire information and diagnosis information) and necessary image information are transmitted to the medical institution C as customer information Db by electronic mail (step S5). Note that the above-mentioned problems include not only the case where the answer result and the diagnosis result include a problem, but also the case where the customer B has a question about the medical institution C or the case where the practitioner A confirms the medical institution C. It is also included when it is deemed necessary.

  On the other hand, if the medical institution C receives an e-mail from the practitioner A and receives the customer information Db, the medical institution C determines whether or not to perform the treatment based on the state of the disease, the type and duration of the medicine being taken, images, etc. A treatment instruction document including instructions for setting the numerical value of the laser hair removal machine to be used and precautions related to treatment other than the manual is created (steps S6 and S7). Then, the medical institution C transmits the created operation instruction (operation instruction information Dc) to the operator A by e-mail (step S8).

  The practitioner A receives the e-mail from the medical institution C and receives the operation instruction (operation instruction information Dc), and confirms the customer B. The customer B confirms the operation instruction and, if consent is obtained, fills in the necessary documents described above (steps S9 and S3).

  When the entry of necessary documents is completed, test irradiation (test operation) is performed (step S10). The test irradiation is performed based on a predetermined test irradiation manual. If there is no problem as a result of the test irradiation, the main irradiation (main treatment) is performed (steps S11 and S12). On the other hand, if there is any problem, a request form for requesting the medical institution C to issue a treatment instruction (second time) is created (step S13). Specifically, a request form (customer information Db) is created by inputting test result information relating to the test result to a transmission format for e-mail. The practitioner A photographs the skin of the customer B with the digital camera 15 and takes the captured image into the computer main body 12. Then, the created request form (test result information) and necessary image information are transmitted to the medical institution C as customer information Db by e-mail (step S14).

  On the other hand, if the medical institution C receives an e-mail from the practitioner A and receives the customer information Db, the medical instructor C determines whether the treatment is possible from the test result, and includes a restructuring instruction for the numerical value set by the laser hair removal machine. A document (second time) is created (steps S15 and S16). Then, the medical institution C transmits the created operation instruction (operation instruction information Dc) to the operator A by e-mail (step S17).

  When the treatment provider A receives the email from the medical institution C and receives the treatment instruction information Dc (treatment instruction), it confirms the customer B (step S18). In this case, the operation instruction information Dc includes an instruction related to operation impossible, re-execution of test irradiation, and execution of main irradiation by resetting numerical values. When the test irradiation is necessary again, the irradiation site is changed and the test irradiation is performed again (steps S19 and S10). And the result of the re-executed test irradiation is similarly processed according to the above-described steps S11 to S18.

  On the other hand, if all the problems are solved and the main irradiation can be performed, the main irradiation (main treatment) is performed based on a predetermined main irradiation manual (step S12). In addition, as a result of performing treatment related to hair removal by this irradiation, if a trouble such as swelling, itching or burns on the skin, or a feeling of bad feeling occurs, a request for aftercare from the treatment operator A (customer information Db) is transmitted to the medical institution C by e-mail, and the medical institution C provides guidance on an appropriate treatment method based on a request for aftercare, an introduction of a nearby medical institution, and a referral letter (operation instruction information Dc). The information is transmitted to the practitioner A by e-mail (steps S20 and S21). Thereby, sufficient support can be performed even after performing hair removal. The medical institution C registers the customer information Db received by e-mail at each stage in the computer system 21 as the customer B database 22m.

  As described above, according to the hair removal treatment support system 1 according to the present embodiment, even when there is anxiety material in the customer B, appropriate treatment instruction information Dc related to the treatment is given from the medical institution C. B's unnecessary anxiety can be resolved, and individual and appropriate treatment instruction information Dc related to the treatment of customer B is given from medical institution C, so that optimal hair removal treatment can be performed for customer B. it can. In particular, the customer information Db includes questionnaire information for the customer B, diagnosis information by the treatment provider A, image information obtained by photographing the necessary part of the customer B, test result information based on the test treatment for the customer B, troubles related to aftercare for the customer B Since the information is included, the medical institution C can create appropriate operation instruction information (operation instruction document) Dc associated with the operation of the customer B based on various kinds of information related to the customer B.

  Moreover, since the customer information communication means T uses an electronic mail, the medical institution C and the treatment provider A can quickly transmit / receive the customer information Db including the image and the treatment instruction information Dc. By using the hair removal treatment support system 1 and performing appropriate guidance regarding treatment from the medical institution C and appropriate aftercare after treatment, between the treatment operator A (hair removal salon, esthetic salon, etc.) and the customer B There is an advantage that it is possible to avoid a trouble in the treatment that may occur, to create a safe situation for both the treatment operator A and the customer B, and to contribute to the sound management of the treatment operator A.

  By the way, in the hair removal treatment support system 1 which concerns on this embodiment, while securing the treatment space S which performs hair removal with respect to the customer B in the drugstore E, hair removal treatment part M is provided in this treatment space S, and hair removal is carried out. The treatment is possible. For this reason, as shown in FIG.

  That is, the hair removal treatment is directly performed on the customer B by the treatment operator A. At this time, the hair removal treatment can be appropriately performed using the treatment instruction information Dc from the medical institution C as described above. In other words, the cooperation between the practitioner Ha and the doctor Hc ensures a desirable form in the main portion, which is related to the hair removal treatment. On the other hand, the purpose of depilation is to eliminate unwanted hair and make the skin more beautiful, and the care of the skin after depilation is also important. In the hair removal treatment support system 1 according to the present embodiment, since the hair removal treatment part M is provided in the drug store E, especially before and after the hair removal treatment, the pharmaceutical Gd and cosmetics Gm sold at the drug store E, and further the pharmacist Hd and By directly using the advice of the makeup advisor Hm, fine and effective post-operative treatment and beauty treatment can be performed. In other words, the cooperation between the practitioner Ha and the pharmacist Hd or the makeup advisor Hm ensures a desirable form in a sub-part before and after the hair removal treatment. Therefore, for example, the pharmacist Hd can directly observe the skin after the treatment with the naked eye and apply an appropriate coating suitable for the state of the skin. When there is no problem from a medical point of view, it is possible to perform fine and effective cosmetic treatment such as applying makeup that cleanses the skin with the advice of the makeup advisor Hm.

  Furthermore, since the management computer 2 for managing the various information Ds is provided by receiving at least the various information Ds related to the customer B transmitted from the surgical operator A through the surgical information communication means T, the management computer 2 is operated. The administrator Hs can perform intensive management of various information Ds related to the customer B, and returns various information such as customer needs to the treatment provider A and informs the customer B of various information such as events and new services. be able to. In addition, since the portable customer card 3 storing at least various information Ds related to the customer B is used, the various information Ds related to the customer B can be easily managed, and various services such as point service for the customer B can be performed. Can do.

  Although the best embodiment has been described in detail above, the present invention is not limited to such an embodiment, and the detailed configuration, method, and the like can be arbitrarily set within the scope of the present invention. Can be changed, added or deleted. For example, although the case where an e-mail is used as the customer information communication means T is illustrated, other communication means T such as a facsimile (telephone) using the Internet (video phone) may be used. Accordingly, the customer information communication means T includes both a case where an instruction is sent indirectly by e-mail or the like and a case where an instruction is directly given by telephone (videophone) or the like. Further, the customer information Db and the treatment instruction information Dc are not limited to the examples, and may include other various information related to the customer and the treatment instruction. Furthermore, the example in which the communication between the medical practitioner A and the medical institution C is performed when there is a problem has been shown.

System diagram of a hair removal treatment support system according to the best embodiment of the present invention, Action explanatory diagram when using the same hair removal treatment support system, A flowchart showing a pre-treatment procedure when the hair removal treatment support system is used, The flowchart which shows the back | latter stage process sequence at the time of using the said hair removal treatment support system,

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Hair removal treatment support system 2 Management computer 3 Customer card A Treatment operator B Customer C Medical institution E Drugstore Db Customer information Dc Treatment instruction information Ds Various information about a customer S Treatment space M Hair removal treatment part T Treatment information communication means

Claims (3)

  In a hair removal treatment support system when performing treatment related to customer's hair removal by a treatment provider, a hair removal treatment section that secures a treatment space for hair removal to the customer in the drugstore and performs hair removal treatment using this treatment space And at least customer information related to the condition of the customer is transmitted from the operator to a predetermined medical institution, and a part or all of the operation relating to the customer operation is performed based on the customer information from the medical institution. A hair removal treatment support system comprising treatment information communication means for transmitting instruction information to the treatment provider.   The hair removal treatment support according to claim 1, further comprising a management computer that manages at least various information related to the customer transmitted from the treatment provider via the treatment information communication means. system.   The hair removal treatment support system according to claim 1 or 2, further comprising a portable customer card storing at least various information related to the customer.

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