JP2005100080A - Depilation operation support method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a depilation operation support method that keeps customers from having an unreasonable fear; provides a full and optimum operation to the customers; and, even if there is trouble with the skin of the customers, etc., can provide rapid and exact aftercare. <P>SOLUTION: When an operator A performs an operation regarding the hair removal of a customer B, customer information Db about the condition of the customer B is sent from the operator A to a predetermined medical institution C via a communications means T. The medical institution C in turn sends part or the whole of operation instruction information Dc about the operation on the customer B to the operator A according to the customer information Db. Based on the operation instruction information Dc, the operator A performs a process related to the operation on the customer B. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a hair removal treatment support method suitable for use when performing treatment related to customer hair removal by a treatment provider.

In general, hair removal for treating waste hair is known. When performing a treatment relating to hair removal, initially, an electric needle hair removal method in which a needle-like conductor is inserted into a pore and a weak current is applied to damage only the generated tissue has been widely performed. However, the electric needle hair removal method requires advanced technology and experience, and it takes time because each hair is processed one by one, and it is painful. A laser hair removal method (photo hair removal method) that performs hair removal over a wide range by one irradiation by applying a beam to the hair part of the skin has become the mainstream (see, for example, JP-A-2002-172178).
JP 2002-172178 A

  By the way, since hair removal is performed directly on the human body, it is accompanied by anxiety for the person receiving the treatment (customer), and depending on the disease, skin quality, health condition, hair quality, etc., there is a risk of causing problems on the skin due to the treatment. There is also. However, the conventional laser hair removal method that simply performs treatment using the above-described laser hair removal machine cannot sufficiently cope with such anxiety and trouble, and ultimately, perfect and optimal hair removal for customers. There was a limit to performing the treatment.

  An object of the present invention is to provide a hair removal treatment support method that solves the problems existing in the background art.

  In order to solve the above-described problems, the hair removal treatment support method according to the present invention provides customer information Db related to the condition of the customer B to the communication means from the treatment operator A when performing the treatment related to the hair removal of the customer B by the treatment operator A. T is transmitted to a predetermined medical institution C via T, and the medical institution C transmits a part or all of the operation instruction information Dc related to the operation of the customer B to the operation provider A based on the customer information Db. Is characterized in that processing related to the treatment of the customer B is performed based on the treatment instruction information Dc.

  According to the hair removal treatment support method according to the present invention using such a technique, the following remarkable effects are achieved.

  (1) Even if there is anxiety material, since appropriate treatment instruction information Dc related to the treatment is given from the medical institution C, the unnecessary anxiety of the customer B can be solved.

  (2) Since the medical institution C provides individual and appropriate treatment instruction information Dc related to the treatment of the customer B, it is possible to perform a perfect and optimal treatment for the customer B.

  (3) Even when a trouble occurs in the skin of the customer B by the treatment, it is possible to perform quick and accurate aftercare.

  According to the hair removal treatment support method according to the present invention, according to the best mode, the customer information Db includes at least questionnaire information for the customer B and / or diagnosis information by the treatment operator A, image information obtained by photographing a necessary part of the customer B, The test result information based on the test procedure for the customer B and one or more information of trouble information related to aftercare for the customer B are included. Thereby, the medical institution C can create appropriate operation instruction information (operation instruction document) Dc associated with the operation of the customer B based on various information related to the customer B. The communication means T uses electronic mail. Thereby, the medical institution C and the treatment provider A can perform quick transmission / reception of the customer information Db including the image and the treatment instruction information Dc.

  Next, preferred embodiments according to the present invention will be given and described in detail with reference to the drawings.

  First, a communication system (communication means) T capable of performing the hair removal treatment support method according to the present embodiment will be described with reference to FIG.

  Reference numeral 2 denotes a computer system provided to the practitioner A, such as a computer main body 3 having a database 3m, an input unit 4 such as a keyboard and a mouse connected to the computer main body 3, and a display and a printer connected to the computer main body 3. An output unit 5 is provided. The computer main body 3 is connected to the Internet N. Reference numeral 6 denotes a digital camera. An image (photograph) taken by the digital camera 6 can be taken into the computer main body 3. In addition, the treatment provider A is a trader who actually performs hair removal such as a hair removal salon.

  On the other hand, 11 is a computer system provided in the medical institution C, a computer main body 12 having a database 12m, an input unit 13 such as a keyboard and a mouse connected to the computer main body 12, and a display and a printer connected to the computer main body 12. Etc. are provided. The computer main body 12 is connected to the Internet N. The medical institution C is a specific medical institution that has partnered with the treatment operator A, and includes a specific doctor who has partnered.

  Thereby, the practitioner A and the medical institution C can communicate with each other at least by electronic mail. Reference numeral 21 denotes a mobile phone of customer B. As a result, the customer B can use the mobile phone 21 to access the practitioner A and the medical institution C via the Internet N to transmit necessary information and receive advice. In this case, the mail function and camera function of the mobile phone 21 can be used.

  Next, the hair removal treatment support method according to the present embodiment will be described with reference to the flowcharts shown in FIGS.

  Assume that a customer B visits a practitioner A. First, the practitioner A performs counseling for the customer B (step S1). Counseling is performed mainly by filling out a counseling sheet in a questionnaire format. Specifically, since questions regarding illness, skin quality, health condition, hair quality, medications, allergies, and the like are described in the counseling sheet, customer B enters the answer to this question. In addition, the practitioner A can make a necessary diagnosis by confirming the customer B's skin condition or conducting an inquiry.

  When the counseling is completed, the answer result and the diagnosis result entered in the counseling sheet are registered in the computer system 2 of the operating company A as the database 3m related to the customer B. If there is no problem at the time of treatment from the result of the counseling, the customer B is confirmed and necessary documents are entered (steps S2 and S3). In this case, the required documents include one or more of a prior manual, an agreement, and a contract, and customer B fills in and stamps the required documents.

  On the other hand, if there is any problem in the procedure based on the result of the counseling, a request form for requesting the medical institution C to issue a procedure instruction is created (step S4). Specifically, a request form (customer information Db) is created by inputting all or a part of the above-described answer result (questionnaire information) and diagnosis result (diagnosis information) in an e-mail transmission format. In addition, when the operator B determines that image information is necessary, such as when the customer B wishes to perform an operation on the part in spite of burn scars or spots, or when the amount of hair is unique, the digital camera 6 Then, a necessary part such as the skin surface of the customer B is photographed, and the photographed image data is taken into the computer main body 3. Then, the created request form (questionnaire information and diagnostic information) and necessary image information are transmitted to the medical institution C as customer information Db by e-mail (step S5). Note that the above-mentioned problems include not only the case where the answer result and the diagnosis result include a problem, but also the case where the customer B has a question about the medical institution C or the case where the practitioner A confirms the medical institution C. It is also included when it is deemed necessary.

  On the other hand, if the medical institution C receives an e-mail from the practitioner A and receives the customer information Db, the medical institution C determines whether or not the treatment is possible from the state of the disease, the type and duration of the medicine being taken, images, etc. A treatment instruction document including instructions for setting the numerical value of the laser hair removal machine to be used and precautions related to treatment other than the manual is created (steps S6 and S7). Then, the medical institution C transmits the created operation instruction (operation instruction information Dc) to the operator A by e-mail (step S8).

  The practitioner A receives the e-mail from the medical institution C and receives the operation instruction (operation instruction information Dc), and confirms the customer B. The customer B confirms the operation instruction and, if consent is obtained, fills in the necessary documents described above (steps S9 and S3).

  When the entry of necessary documents is completed, test irradiation (test operation) is performed (step S10). The test irradiation is performed based on a predetermined test irradiation manual. If there is no problem as a result of the test irradiation, the main irradiation (main treatment) is performed (steps S11 and S12). On the other hand, if there is any problem, a request form for requesting the medical institution C to issue a treatment instruction (second time) is created (step S13). Specifically, a request form (customer information Db) is created by inputting test result information relating to the test result to a transmission format for e-mail. The practitioner A photographs the skin of the customer B with the digital camera 6 and takes the captured image into the computer main body 3. Then, the created request form (test result information) and necessary image information are transmitted to the medical institution C as customer information Db by e-mail (step S14).

  On the other hand, if the medical institution C receives an e-mail from the practitioner A and receives the customer information Db, the medical instructor C determines whether the treatment is possible from the test result, and includes a restructuring instruction for the numerical value set by the laser hair removal machine. A document (second time) is created (steps S15 and S16). Then, the medical institution C transmits the created operation instruction (operation instruction information Dc) to the operator A by e-mail (step S17).

  When the treatment provider A receives the email from the medical institution C and receives the treatment instruction information Dc (treatment instruction), it confirms the customer B (step S18). In this case, the operation instruction information Dc includes an instruction related to operation impossible, re-execution of test irradiation, execution of main irradiation by numerical resetting, and the like. When the test irradiation is necessary again, the irradiation site is changed and the test irradiation is performed again (steps S19 and S10). And the result of the re-executed test irradiation is similarly processed according to the above-described steps S11 to S18.

  On the other hand, if all the problems are solved and the main irradiation can be performed, the main irradiation (main treatment) is performed based on a predetermined main irradiation manual (step S12). In addition, as a result of performing treatment related to hair removal by this irradiation, if a trouble such as swelling, itching or burns on the skin, or a feeling of bad feeling occurs, a request for aftercare from the treatment operator A (customer information Db) is transmitted to the medical institution C by e-mail, and the medical institution C provides guidance on an appropriate treatment method based on a request for aftercare, an introduction of a nearby medical institution, and a referral letter (operation instruction information Dc). The information is transmitted to the practitioner A by electronic mail (steps S20 and S21). Thereby, sufficient support can be performed even after performing hair removal. The medical institution C registers the customer information Db received by e-mail at each stage in the computer system 11 as the customer B database 12m.

  Thus, according to the hair removal treatment support method according to the present embodiment, even when there is anxiety material in the customer B, the appropriate treatment instruction information Dc related to the treatment is given from the medical institution C. Since the medical institution C gives individual and appropriate treatment instruction information Dc related to the treatment of the customer B, it is possible to perform the optimum hair removal treatment for the customer B completely. . In particular, the customer information Db includes questionnaire information for the customer B, diagnosis information by the treatment provider A, image information obtained by photographing the necessary part of the customer B, test result information based on the test treatment for the customer B, troubles related to aftercare for the customer B Since the information is included, the medical institution C can create appropriate operation instruction information (operation instruction document) Dc associated with the operation of the customer B based on various kinds of information related to the customer B. Further, since electronic mail is used for the communication means T, the medical institution C and the treatment provider A can quickly transmit and receive the customer information Db including the images and the treatment instruction information Dc. In addition, by performing the hair removal treatment support method according to the present embodiment, that is, by performing appropriate guidance regarding the treatment from the medical institution C and appropriate aftercare after the treatment, the treatment operator A (hair removal salon, esthetic salon, etc.) Therefore, it is possible to avoid the troubles that may occur between the patient B and the customer B, to create a safe situation for both the operator A and the customer B, and to contribute to the sound management of the operator A.

  As described above, the embodiments have been described in detail. However, the present invention is not limited to such embodiments, and the details and the like can be arbitrarily changed, added, and the like within the scope of the present invention. Can be deleted. For example, although the case where an electronic mail is used as the communication means T is illustrated, other communication means T such as a facsimile (telephone) using the Internet (video phone) may be used. Accordingly, the communication means T includes both a case where an instruction is indirectly sent by e-mail or the like and a case where an instruction is directly given by telephone (videophone) or the like. Further, the customer information Db and the treatment instruction information Dc are not limited to the examples, and can include other various information related to the customer and the treatment instruction. Furthermore, the communication between the medical practitioner A and the medical institution C has been shown as an example when there is a problem. However, the communication may be performed each time in order to obtain confirmation from the medical institution C regardless of the presence or absence of the problem.

The flowchart which shows the pre-processing procedure of the depilation support method which concerns on the suitable Example of this invention, The flowchart which shows the latter stage processing procedure of the same hair removal treatment support method, System diagram of a communication system that can implement the hair removal support method,

Explanation of symbols

A practitioner B customer C medical institution T communication means (communication system)
Db Customer information Dc Treatment instruction information

Claims (6)

  When performing the treatment related to the customer's hair removal by the practitioner, the customer information related to the customer's condition is transmitted from the practitioner to a predetermined medical institution via communication means, and the medical institution is based on the customer information. A part or all of the treatment instruction information relating to the customer's treatment is transmitted to the treatment operator, and the treatment operator performs a process relating to the customer's treatment based on the treatment instruction information. Treatment support method.   The hair removal treatment support method according to claim 1, wherein the customer information includes at least questionnaire information for the customer and / or diagnosis information by the treatment provider.   The hair removal treatment support method according to claim 1, wherein the customer information includes image information obtained by photographing a necessary portion of the customer.   The hair removal treatment support method according to claim 1, wherein the customer information includes test result information based on a test treatment for the customer.   The hair removal treatment support method according to claim 1, wherein the customer information includes trouble information related to aftercare for the customer.   The hair removal treatment support method according to claim 1, wherein an electronic mail is used as the communication means.

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