JP2005348002A - Specific opposite party transmission notifying method and key telephone system - Google Patents

Specific opposite party transmission notifying method and key telephone system Download PDF

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JP2005348002A
JP2005348002A JP2004164056A JP2004164056A JP2005348002A JP 2005348002 A JP2005348002 A JP 2005348002A JP 2004164056 A JP2004164056 A JP 2004164056A JP 2004164056 A JP2004164056 A JP 2004164056A JP 2005348002 A JP2005348002 A JP 2005348002A
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specific
telephone
call
notification
telephone terminal
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JP4336253B2 (en
JP2005348002A5 (en
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Fujio Funayama
藤雄 船山
Tatsuo Yoshida
達夫 吉田
Tetsuya Kurihara
鉄也 栗原
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Nakayo Telecommunications Inc
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Abstract

<P>PROBLEM TO BE SOLVED: To provide a method for notifying a different telephone terminal that transmission is made to a specified opposite party from a telephone terminal housed in an extension of in-house telephone equipment when the transmission is made. <P>SOLUTION: A key telephone system is provided with a specific number determining means F46 for storing specific number registration information F50 for storing a specific telephone number preregistered in a storing part 16 of a key telephone main system 10 and determining whether a transmission destination coincides with the specific telephone number stored in the specific number registration information F50 when an extension circuit 15-1 transmits to a central control part 11 by an outside line 13, and a specific number transmission notifying means F47 for notifying an extension circuit 15-n that the extension circuit 15-1 transmits to the specific telephone number by the outside line 13 when the specific number determining means F46 determines the coincidence. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

本発明は、構内電話設備の内線に接続された電話端末から特定の相手(例えば、警察・消防/救急)に発信した場合、その旨を他の電話端末に通知する特定相手発信通知方法および特定相手発信通知機能を備えたボタン電話装置に関する。   The present invention provides a specific partner transmission notification method and a specific identification method for notifying other telephone terminals when a call is made from a telephone terminal connected to an extension of a local telephone facility to a specific partner (for example, police, firefighting / emergency). The present invention relates to a button telephone device provided with a partner outgoing call notification function.

電話端末より特定の相手(例えば、警察・消防/救急として説明する)に発信した場合、発信した電話端末と、特定の相手である警察・消防/救急が通話中に、電話端末が終話(通話を終了する操作)したとすると、警察・消防/救急より確認のため呼び返し操作が行われ、電話端末に着信する。該電話端末が着信に応答すると再度、警察・消防/救急との通話ができることが知られている。   When calling from a telephone terminal to a specific party (explained as police / fire department / emergency), the telephone terminal and the specific party, police / fire department / emergency, are talking, If the call is terminated), a call back operation is performed for confirmation from the police / fire department / emergency and the call arrives at the telephone terminal. It is known that when the telephone terminal responds to an incoming call, a call can be made with the police / fire department / emergency again.

また、ボタン電話装置等の構内電話設備の内線に接続した電話端末より、警察・消防/救急に発信した場合、前述の呼び返し操作が行われ、呼び返しが来ても発信した電話端末へは着信せず、通常の着信と同様に予め着信設定されている電話端末が着信鳴動し、そこで応答しても警察・消防/救急へ発信した電話端末ではないので、意志の疎通ができない問題が発生している。   In addition, when calling from the telephone terminal connected to the extension of the local telephone equipment such as a button telephone device to the police / fire department / emergency, the above-mentioned call back operation is performed, and even if the call comes back, A phone terminal that has been set to receive calls in the same way as a normal incoming call will ring, and it will not be able to communicate with the police / fire department / emergency service even if it responds. doing.

この問題を解消するため、警察・消防/救急への発信を行った電話端末の内線電話番号を記録しておき、呼び返しがあったとき、先に記録しておいた内線電話番号に着信させることが開示されている(例えば、特許文献1参照)。   In order to solve this problem, record the extension telephone number of the telephone terminal that made the call to the police / fire department / emergency, and when there is a call back, make an incoming call to the previously recorded extension telephone number (For example, refer to Patent Document 1).

しかし、例えば、ホテルや旅館でボタン電話装置等を構内電話設備として使用していた場合、構内電話設備の内線に接続された電話端末より警察・消防/救急に発信した場合、呼び返しが来て、発信した電話端末で応答し、警察・消防/救急と意志の疎通ができたとしても、前記電話端末を使用した人が改めてホテルや旅館のフロントまたは帳場等に通知しないと、フロントまたは帳場等では、そのような発信が行われたことを知ることが出来ない。一般的に、警察・消防/救急に発信するような場合は、気が動転しており、フロントまたは帳場等へ通知することまで気が回らないことが多く、フロントまたは帳場等では警察・消防/救急が到着してから始めて発信があったことを知ることになる。   However, for example, when a button telephone device or the like is used as a local telephone facility at a hotel or inn, if a call is made to the police / fire department / emergency from a telephone terminal connected to the extension of the local telephone facility, a call will be returned. Even if you can communicate with the police / fire department / emergency service by responding to the phone terminal that sent you, if the person who uses the phone terminal does not notify the front or counter of the hotel or inn again, the front or counter etc. Then, it is impossible to know that such a transmission has been made. Generally, when sending to the police / fire department / emergency, you are upset and often do not want to notice the notification to the front desk or the counter. You will know that there was a call for the first time after the emergency arrived.

また、ホテルや旅館での使用に限らず、一般の事業所等でも、例えば、総務部門または守衛所若しくは受付等で同様な問題がある。
特開2001−69540号公報
In addition, not only in hotels and inns, but also in general offices, there are similar problems, for example, in the general affairs department, guardhouse, or reception.
JP 2001-69540 A

解決しようとする問題点は、ボタン電話装置等の構内電話設備の内線に収容された電話端末より特定の相手に発信した場合、その旨を他の電話端末等に通知することである。   The problem to be solved is that when a telephone terminal accommodated in an extension of a private telephone facility such as a button telephone apparatus makes a call to a specific partner, that fact is notified to other telephone terminals or the like.

上記課題を解決するために、本発明は、1以上の外線および複数の内線を収容する構内電話装置と、前記内線に接続される電話端末とからなる構内電話設備において、予め登録された特定電話番号を記憶しておく特定番号登録情報と、第1の電話端末が前記外線で発信したとき発信先が前記特定番号登録情報に記憶されている特定電話番号と一致するか否かを判定する特定番号判定手段と、前記特定番号判定手段が一致したと判定すると第2の電話端末に前記第1の電話端末が前記外線で特定電話番号に発信したことを通知する特定番号発信通知手段を備えた。   In order to solve the above-mentioned problems, the present invention relates to a specific telephone registered in advance in a local telephone facility comprising a local telephone apparatus that accommodates one or more external lines and a plurality of internal lines, and a telephone terminal connected to the internal line. Specific number registration information for storing a number, and identification for determining whether or not the destination matches the specific telephone number stored in the specific number registration information when the first telephone terminal makes a call on the outside line When it is determined that the number determination means and the specific number determination means match, a specific number transmission notification means for notifying the second telephone terminal that the first telephone terminal has made a call to the specific telephone number on the external line is provided. .

また、本発明は、前記特定番号判定手段が一致したと判定すると前記第1の電話端末と前記外線との通話を前記第2の電話端末で聴取できるように制御する聴取制御手段を備えた。   The present invention further includes listening control means for controlling the telephone call between the first telephone terminal and the external line so that the second telephone terminal can listen to the telephone when the specific number determination means is determined to match.

さらに、本発明は、前記特定番号判定手段が一致したと判定すると前記第1の電話端末と前記外線との通話を録音する通話録音制御手段を備えた。   The present invention further includes call recording control means for recording a call between the first telephone terminal and the external line when it is determined that the specific number determination means matches.

本発明によれば、ボタン電話装置等の構内電話設備の内線に接続された第1の電話端末より特定の相手に発信した場合、その旨を他の電話端末(第2の電話端末)に通知することができ、例えば、ホテルや旅館で第1の電話端末より警察・消防/救急に発信した場合、前記第1の電話端末を使用した人が改めてホテルや旅館のフロントまたは帳場等(第2の電話端末)に通知しなくても、フロントまたは帳場等へ通知されるので、警察・消防/救急が到着する前に必要な処置をすることができる。   According to the present invention, when a first telephone terminal connected to an extension of a private telephone facility such as a button telephone apparatus makes a call to a specific partner, the fact is notified to the other telephone terminal (second telephone terminal). For example, when a call is made to the police / fire department / emergency from a first telephone terminal at a hotel or inn, a person who uses the first telephone terminal revises the front or counter of the hotel or inn (second Therefore, the necessary information can be taken before the police / fire department / emergency arrives.

また、本発明によれば、ホテルや旅館のフロントまたは帳場等(第2の電話端末)に、人が居た場合には、第1の電話端末と特定の相手(例えば、警察・消防/救急)との通話内容を聴取することができるので、より具体的な処置をすることができる。   In addition, according to the present invention, when a person is present at a hotel or inn front desk or counter (second telephone terminal), the first telephone terminal and a specific partner (for example, police, firefighting / emergency service) ) Can be listened to, and more specific measures can be taken.

さらに、本発明によれば、ホテルや旅館のフロントまたは帳場等(第2の電話端末)に、人が居なかった場合には、第1の電話端末と特定の相手(例えば、警察・消防/救急)との通話内容を録音しておくことができるので、フロントまたは帳場等へ人が戻ったときに、その旨の通知を認識してから録音内容を確認することができ、具体的な処置をすることができる。   Furthermore, according to the present invention, when there is no person at the front desk or the counter of the hotel or inn (second telephone terminal), the first telephone terminal and a specific partner (for example, police / fire fighting / Because it is possible to record the content of a call with (Emergency), when the person returns to the front desk or the counter, the recorded content can be confirmed after recognizing that notification. Can do.

なお、本発明によれば、ホテルや旅館のフロントまたは帳場等へ警察・消防/救急への発信を通知すること以外に、一般の事業所等で例えば、タクシー会社の配車受付電話番号を特定番号として登録しておけば、第1の電話端末がタクシーの配車をタクシー会社に依頼したことを第2の電話端末(例えば、守衛所や受付等)へ通知することが出来るので、守衛所や受付等では誰が呼んだタクシーかを的確に把握することができるため、事務処理の効率向上を図ることができる。   In addition, according to the present invention, in addition to notifying the front of a hotel or ryokan or the counter, etc., to the police / fire department / emergency dispatch, for example, at a general office, for example, the dispatch number of a taxi company is specified. If you register as, you can notify the second telephone terminal (for example, a guardhouse or receptionist) that the first telephone terminal has requested the taxi company to dispatch a taxi. Etc., it is possible to accurately grasp who called the taxi, so that the efficiency of the paperwork can be improved.

以下、本発明の実施形態について説明する。なお、以下の実施形態では、ボタン電話装置としてボタン電話主装置と該ボタン電話主装置に接続された有線式ボタン電話機を例にあげて説明する。しかし、本発明はこれに限定されない。例えば、有線式ボタン電話機の代わりに無線式ボタン電話機もしくは単独電話機を用いることができる。また、本発明は、ボタン電話装置で実施するだけでなく、構内交換機等の構内電話設備で実施しても良い。さらに、第2の電話端末としては、ホテルや旅館で使用される、いわゆる「フロント操作台」等で実施しても良い。   Hereinafter, embodiments of the present invention will be described. In the following embodiments, a button telephone main apparatus and a wired button telephone connected to the button telephone main apparatus will be described as examples of the button telephone apparatus. However, the present invention is not limited to this. For example, a wireless button telephone or a single telephone can be used instead of the wired button telephone. Further, the present invention may be implemented not only with a button telephone device but also with a private telephone facility such as a private branch exchange. Furthermore, the second telephone terminal may be implemented by a so-called “front operation console” used in hotels and inns.

図1は、本発明に係るボタン電話装置を構成するボタン電話主装置10と、ボタン電話機20の構成概略図である。図2は、本発明に係るボタン電話主装置10の中央制御部11と、記憶部16の機能ブロック図である。図3は、本発明に係るボタン電話主装置10の中央制御部11内の処理フローチャートである。   FIG. 1 is a schematic configuration diagram of a key telephone main device 10 and a key telephone 20 constituting a key telephone device according to the present invention. FIG. 2 is a functional block diagram of the central control unit 11 and the storage unit 16 of the key telephone main device 10 according to the present invention. FIG. 3 is a process flowchart in the central control unit 11 of the key telephone main device 10 according to the present invention.

まず、図1を用いてボタン電話装置を構成するボタン電話主装置10と、ボタン電話機20の構成の概要を説明する。ボタン電話装置は、1以上の外線および複数の内線を収容するボタン電話主装置10と、該ボタン電話主装置10に接続された複数のボタン電話機20−1〜20−n(電話端末)から構成される。   First, an outline of the configuration of the key telephone main device 10 and the key telephone 20 constituting the key telephone device will be described with reference to FIG. The key telephone apparatus includes a key telephone main apparatus 10 that accommodates one or more external lines and a plurality of extensions, and a plurality of key telephones 20-1 to 20-n (telephone terminals) connected to the key telephone main apparatus 10. Is done.

ボタン電話主装置10は、少なくとも、中央制御部11と、通話路スイッチ12と、1以上の外線回路13−1〜13−nと、音声合成部14と、複数の内線回路15−1〜15−nと、記憶部16と、録音部17を有して構成される。   The key telephone main device 10 includes at least a central control unit 11, a speech path switch 12, one or more external line circuits 13-1 to 13-n, a voice synthesis unit 14, and a plurality of extension circuits 15-1 to 15. -N, storage unit 16, and recording unit 17 are provided.

中央制御部11は、ボタン電話主装置10の各回路からの入力情報(ボタン電話機20からの情報も含む)に対する解析や判断、記憶部16に対する情報の入出力、各回路の制御を行う。   The central control unit 11 analyzes and determines input information (including information from the key telephone 20) from each circuit of the key telephone main device 10, performs input / output of information to the storage unit 16, and controls each circuit.

通話路スイッチ12は、ボタン電話主装置10内の交換処理(外線13−1〜13−nと内線15−1〜15−nの接続、音声合成部14の内線15への接続、外線13と内線15の通話を第2の電話端末に対応する内線15へ接続、外線13と内線15の通話を録音部17へ接続、他)を行う。   The communication path switch 12 is connected to the exchange processing in the key telephone main unit 10 (connection between the external lines 13-1 to 13-n and the internal lines 15-1 to 15-n, connection to the internal line 15 of the voice synthesis unit 14, The call of the extension 15 is connected to the extension 15 corresponding to the second telephone terminal, the call of the outside line 13 and the extension 15 is connected to the recording unit 17, and the like.

外線回路13−1〜13−nは、外線に接続されるインタフェース回路である。なお、本発明で開示している外線とは、一般公衆回線、IP電話事業者の回線、専用線、私設線、携帯電話等の無線使用回線(無線/有線変換アダプタ使用)、等も含まれる。   The external line circuits 13-1 to 13-n are interface circuits connected to the external line. The external line disclosed in the present invention includes a general public line, a line of an IP telephone company, a dedicated line, a private line, a wireless line such as a mobile phone (using a wireless / wired conversion adapter), and the like. .

音声合成部14は、第1の電話端末より特定の相手(例えば、警察)に発信した場合、その旨を第2の電話端末(ボタン電話機)に可聴音として通知する回路であり、本実施例では、音声合成による言葉(例えば、「警察への通報がありました。」)を、通話路スイッチ12経由で送出する回路で説明する。なお、本実施例では可聴音として音声合成により得た音声としたが、この音声は、フレーズ毎の合成ではなくて、一連のメッセージとして予め録音しておいたものでも良く、トーン信号等の可聴音を使用しても良い。また、可聴音送出部は、ボタン電話機20内に設けても良い。   The voice synthesizer 14 is a circuit for notifying the second telephone terminal (button telephone) as an audible sound when the first telephone terminal makes a call to a specific partner (for example, police). Now, a description will be given of a circuit that transmits a speech synthesis word (for example, “There was a report to the police”) via the communication path switch 12. In this embodiment, the sound obtained by voice synthesis is used as the audible sound. However, this voice may not be synthesized for each phrase but may be recorded in advance as a series of messages. Listening sound may be used. Further, the audible sound sending unit may be provided in the key telephone 20.

内線回路15−1〜15−nは、ボタン電話機20−1〜20−nと音声データ、制御データの通信を行うためのインタフェース回路である。   The extension circuits 15-1 to 15-n are interface circuits for communicating voice data and control data with the key telephones 20-1 to 20-n.

記憶部16は、通常の記憶部としての働きの他に、複数の特定電話番号が記憶され、第1の電話端末より特定の相手(特定電話番号)に発信した場合、その旨を第2の電話端末に通知するときに、特定電話番号毎に通知すべき第2の電話端末の内線電話番号若しくは内線収容位置情報が記憶される。   In addition to functioning as a normal storage unit, the storage unit 16 stores a plurality of specific telephone numbers, and when a call is made from a first telephone terminal to a specific party (specific telephone number), a second fact is displayed. When notifying the telephone terminal, the extension telephone number of the second telephone terminal to be notified for each specific telephone number or the extension accommodating position information is stored.

録音部17は、第1の電話端末より特定の相手(特定電話番号)に発信した場合、その通話内容を録音する手段である。   The recording unit 17 is means for recording the content of a call when a call is made from a first telephone terminal to a specific party (specific telephone number).

また、ボタン電話機20は、少なくとも、制御部21と、データ送受信回路22と、音声処理部23と、送受話器24と、スピーカ25と、ダイヤルキー26と、外線キー27と、機能キー28と、LED表示器29と、LCD表示器30を有して構成される。   The key telephone 20 includes at least a control unit 21, a data transmission / reception circuit 22, a voice processing unit 23, a handset 24, a speaker 25, a dial key 26, an outside line key 27, a function key 28, An LED display 29 and an LCD display 30 are included.

制御部21は、ボタン電話機20内の各回路からの入力情報に対する解析や判断、各回路の制御を行う。   The control unit 21 analyzes and determines input information from each circuit in the key telephone 20 and controls each circuit.

データ送受信回路22は、内線を介してボタン電話主装置10と音声データ、制御データの通信を行うためのインタフェース回路である。   The data transmission / reception circuit 22 is an interface circuit for communicating voice data and control data with the key telephone main device 10 via an extension.

音声処理部23は、音声のデジタル/アナログ変換、アナログ/デジタル変換と、ボタン電話機20内の送受話器24やスピーカ25等との通話路切替および音量を制御する。   The voice processing unit 23 controls voice digital / analog conversion, analog / digital conversion, call path switching with the handset 24, the speaker 25, and the like in the key telephone 20 and volume.

送受話器24は、一般的な通話時の送話、受話を行うためのハンドセットである。   The handset 24 is a handset for performing transmission and reception during a general call.

スピーカ25は、通常は着信音の送出や、スピーカによる拡声受話に使用し、第1の電話端末より特定の相手(例えば、警察)に発信した場合、その旨を第2の電話端末(ボタン電話機)に通知する可聴音として、音声合成による言葉(例えば、「警察への通報がありました。」)を出力する(前述したように、トーン信号等の可聴音を使用しても良い)。   The speaker 25 is normally used for sending a ring tone or receiving a loud sound from the speaker. When the first telephone terminal makes a call to a specific party (for example, the police), the second telephone terminal (button telephone) ) Is output as an audible sound to be notified (for example, “There was a report to the police.”) (As described above, an audible sound such as a tone signal may be used).

ダイヤルキー26は、電話番号を入力する手段であり、また、各種設定の入力手段としても用いられる。   The dial key 26 is a means for inputting a telephone number, and is also used as an input means for various settings.

外線キー27は、1以上の外線から使用したい外線を選択するための複数のボタンである。   The outside line key 27 is a plurality of buttons for selecting an outside line to be used from one or more outside lines.

機能キー28は、ボタン電話装置で一般的に使用する“保留”ボタン、“拡声受話”ボタン、“設定”ボタン、および後述する“通知”ボタン等の入力手段である。   The function key 28 is an input means such as a “hold” button, a “loud reception” button, a “setting” button, and a “notification” button which will be described later, which are generally used in a button telephone device.

LED表示器29は、必要に応じて機能キー28に対応して設けられる。本実施例では、第1の電話端末より特定の相手(例えば、警察・消防/救急)に発信した場合、その旨を第2の電話端末(ボタン電話機)に通知する可視表示として、機能キー28に、前述した、“通知”ボタンを設け、その“通知”ボタンに対応したLED表示“通知”を設け、通知を可視表示する一手段としている。   The LED indicator 29 is provided corresponding to the function key 28 as necessary. In the present embodiment, when a call is made from a first telephone terminal to a specific partner (for example, police / fire department / emergency), the function key 28 is used as a visual display for notifying the second telephone terminal (button telephone) to that effect. In addition, the “notification” button described above is provided, and an LED display “notification” corresponding to the “notification” button is provided, which is a means for visually displaying the notification.

また、第2の電話端末の機能キー28の“通知”ボタンを操作することにより、第1の電話端末より特定の相手に発信したときに録音された通話録音の内容を、聴取することもできる。   Further, by operating the “notification” button of the function key 28 of the second telephone terminal, it is possible to listen to the contents of the call recording recorded when the first telephone terminal makes a call to a specific party. .

さらに、第2の電話端末が、前述したホテルや旅館で使用される、いわゆる「フロント操作台」等の場合は、図示していないが、通知された情報をプリンタ等で印字出力しても良い。   Further, in the case where the second telephone terminal is a so-called “front console” used in the above-described hotel or inn, although not shown, the notified information may be printed out by a printer or the like. .

LCD表示器30は、電話番号、通話時間等を表示する。また、第1の電話端末より特定の相手(例えば、警察)に発信した場合、その旨を第2の電話端末(ボタン電話機)に通知する可聴音を送出している間、および、その後何らかの変化があるまで、例えば“警察へ通報中”などの可視表示を行う。   The LCD display 30 displays a telephone number, a call time, and the like. Further, when a call is made from a first telephone terminal to a specific partner (for example, police), an audible sound for notifying the second telephone terminal (button telephone) to that effect is sent, and some change thereafter. For example, a visual display such as “reporting to the police” is performed until there is.

次に、本発明に係るボタン電話主装置10の中央制御部11と記憶部16の機能構成を、図2を用いて説明する。ボタン電話主装置10は、中央制御部11が、少なくとも、外線回路制御手段F40と、録音制御手段F41と、通話路制御手段F42と、音声合成制御手段F43と、データ送受信手段F44と、受信分析手段F45と、特定番号判定手段F46と、特定番号発信通知手段F47と、聴取制御手段F48と、通話録音制御手段F49とを有しており、記憶部16に予め登録された特定番号登録情報F50を格納して構成される。なお、以下の説明では便宜上、第1の電話端末をボタン電話機20−1とし、対応する内線回路を内線回路15−1とする。また、第2の電話端末をボタン電話機20−nとし、対応する内線回路を内線回路15−nとして説明する。   Next, the functional configuration of the central control unit 11 and the storage unit 16 of the key telephone main device 10 according to the present invention will be described with reference to FIG. In the key telephone main device 10, the central control unit 11 has at least an external circuit control means F40, a recording control means F41, a speech path control means F42, a voice synthesis control means F43, a data transmission / reception means F44, and a reception analysis. There are means F45, specific number determination means F46, specific number transmission notification means F47, listening control means F48, and call recording control means F49, and specific number registration information F50 registered in the storage unit 16 in advance. Is stored. In the following description, for convenience, the first telephone terminal is referred to as a key telephone 20-1, and the corresponding extension circuit is referred to as an extension circuit 15-1. The second telephone terminal will be described as a key telephone 20-n, and the corresponding extension circuit will be described as an extension circuit 15-n.

外線回路制御手段F40は、外線発着信の制御を行い、外線着信を検出すると公知の手段でデータ送受信手段F44に通知し、内線回路15を経由してボタン電話機20に着信表示をする(図示していない)。外線発信時は、特定番号判定手段F46から通知された外線の相手電話番号へ発信する指示を出す機能を有している。   The external circuit control means F40 controls the outgoing / incoming call of the external line, and when the incoming call is detected, notifies the data transmission / reception means F44 by a known means, and displays the incoming call on the key telephone 20 via the extension circuit 15 (illustrated). Not) At the time of outgoing line transmission, it has a function of issuing an instruction to make a call to the other party's telephone number notified from the specific number determination means F46.

録音制御手段F41は、録音部17の制御を行い、通話録音制御手段F49から通話録音の通知を受けると、録音部17に外線回路13と内線回路15−1との通話を録音する指示を出す機能を有している。   The recording control unit F41 controls the recording unit 17, and when receiving a call recording notification from the call recording control unit F49, instructs the recording unit 17 to record a call between the external circuit 13 and the extension circuit 15-1. It has a function.

通話路制御手段F42は、特定番号発信通知手段F47および通話録音制御手段F49から通知を受けると、音声合成部14と内線回路15−nを接続する指示を通話路スイッチ12へ出す機能を有していると共に、聴取制御手段F48から通知を受けると、外線回路13、内線回路15−1、内線回路15−nとの間を3者接続する指示を通話路スイッチ12へ出す機能を有している。また、通話録音制御手段F49から通知を受けると、外線回路13、内線回路15−1、録音部17との間を3者接続する指示を通話路スイッチ12へ出す機能を有している。   The speech path control means F42 has a function of issuing an instruction for connecting the voice synthesizer 14 and the extension circuit 15-n to the speech path switch 12 when notified from the specific number transmission notification means F47 and the call recording control means F49. At the same time, when receiving a notification from the listening control means F48, it has a function of giving an instruction to the communication path switch 12 to connect the outside circuit 13, the extension circuit 15-1, and the extension circuit 15-n to the three parties. Yes. In addition, when receiving a notification from the call recording control means F49, it has a function of giving an instruction to the call path switch 12 to connect the outside circuit 13, the extension circuit 15-1, and the recording unit 17 to the three parties.

音声合成制御手段F43は、特定番号発信通知手段F47および通話録音制御手段F49から特定電話番号の通知を受けると、通知の内容に応じた音声を合成し、送出する指示を音声合成部14へ出す機能を有している。この例としては、特定電話番号に応じ、特定電話番号が警察の場合は、例えば、「警察への通報がありました。」を、特定電話番号が消防/救急の場合は、例えば、「消防、救急への通報がありました。」を、特定電話番号がタクシー会社の場合は、例えば、「日本タクシーを呼びました。」を送出する指示を出す。   When the voice synthesis control unit F43 receives the notification of the specific telephone number from the specific number transmission notification unit F47 and the call recording control unit F49, the voice synthesis control unit F43 synthesizes a voice according to the content of the notification and issues an instruction to send to the voice synthesis unit 14. It has a function. For example, if the specific telephone number is police, for example, “There was a report to the police.” If the specific telephone number is fire / emergency, for example, “Fire, If the specific telephone number is a taxi company, for example, an instruction to send “Japanese taxi called” is issued.

データ送受信手段F44は、各手段よりボタン電話機20へ送出する情報を受けると、内線回路15を経由してボタン電話機20へ情報を送出する機能を有している。また、ボタン電話機20から内線回路15を経由して情報を受信すると、受信分析手段F45へ通知する機能を有している。   The data transmission / reception means F44 has a function of sending information to the key telephone 20 via the extension circuit 15 when receiving information to be sent to the key telephone 20 from each means. Further, it has a function of notifying the reception analysis means F45 when information is received from the key telephone 20 via the extension circuit 15.

受信分析手段F45は、データ送受信手段F44より通知を受けると、情報の内容を分析し、各手段に引き継ぐ機能を有しているが、本発明に直接関連しない処理は公知のため説明を省略する。本発明に関連する処理としては、ボタン電話機20−1が外線回路13へ発信したとき相手電話番号を検出すると、特定番号判定手段F46へ通知する機能を有している。   The reception analysis means F45 has a function of analyzing the contents of information upon receipt of a notification from the data transmission / reception means F44 and taking over the information. However, the processing not directly related to the present invention is publicly known, and the description thereof is omitted. . The processing related to the present invention has a function of notifying the specific number determination means F46 when the telephone number 20-1 detects the other party's telephone number when making a call to the external circuit 13.

特定番号判定手段F46は、受信分析手段F45からボタン電話機20−1が外線13へ発信した相手電話番号を受けると、記憶部16に格納されている特定番号登録情報F50と一致するか否かを判定し、一致した場合は、予め設定されている通知方法(図示していない)により、
A:可聴音による通知の場合は、特定番号発信通知手段F47へ特定番号一致を通知する。
B:通話内容の聴取による通知の場合は、聴取制御手段F48へ特定番号一致を通知する。
C:通話内容を録音し可聴音で通知の場合は、特定番号発信通知手段F47および通話録音制御手段F49へ特定番号一致を通知する。
と通知方法を選択する機能を有している。また、受信分析手段F45から受けた相手電話番号を、外線回路制御手段F40へ通知する機能を有している。
The specific number determination means F46, when receiving the other party telephone number transmitted from the key telephone 20-1 to the external line 13 from the reception analysis means F45, determines whether or not it matches the specific number registration information F50 stored in the storage unit 16. If it is determined and matches, a preset notification method (not shown)
A: In the case of notification by audible sound, the specific number match notification means F47 is notified of the specific number match.
B: In the case of notification by listening to the content of the call, the specific number match is notified to the listening control means F48.
C: When the contents of a call are recorded and notified by an audible sound, a specific number match is notified to the specific number transmission notification means F47 and the call recording control means F49.
And a function for selecting a notification method. Further, it has a function of notifying the outside line circuit control means F40 of the other party telephone number received from the reception analysis means F45.

なお、本実施例では、前述したように通知方法は予め設定された内容で選択することで説明しているが、予め設定せず、ボタン電話機20−n(第2の電話端末)側の操作で選択する方法、
例えば、ボタン電話機20−nの機能キー28に“選択”ボタンを設け、初期では、A:可聴音の通知とし、“選択”ボタンを操作すると、B:通話内容の聴取による通知に変更、さらに“選択”ボタンを操作すると、C:通話内容を録音し可聴音で通知に変更、さらに“選択”ボタンを操作すると、A:可聴音の通知、に戻り、以後“選択”ボタンの操作で同様に切り替わるような選択方法としても良い。
In the present embodiment, as described above, the notification method is described by selecting a preset content. However, the notification method is not set in advance, and is operated on the key telephone 20-n (second telephone terminal) side. How to choose in,
For example, a “select” button is provided on the function key 28 of the key telephone 20-n. Initially, A: notification of audible sound is given, and when the “select” button is operated, B: change to notification by listening to the contents of the call, When the “select” button is operated, C: the content of the call is recorded and changed to notification by audible sound. When the “select” button is further operated, the operation returns to A: notification of audible sound. It is good also as the selection method which switches to.

また、最初に、可聴音の通知を行い、その後、ボタン電話機20−nが空きの場合は、通話内容の聴取に移行し、ボタン電話機20−nが通話中の場合は、通話内容を録音するように移行しても良い。   First, an audible sound is notified, and thereafter, when the key telephone 20-n is empty, the process proceeds to listening to the contents of the call, and when the key telephone 20-n is busy, the contents of the call are recorded. You may migrate as follows.

特定番号発信通知手段F47は、特定番号判定手段F46から特定番号一致を受けると、通話路制御手段F42へ音声合成部14と内線回路15−nを接続する通知を出し、音声合成制御手段F43へ特定電話番号に対応した音声を送出する通知を出し、データ送受信手段F44へボタン電話機20−nのスピーカ25の動作情報、LED表示器29のLED表示“通知”を点灯させる情報、およびLCD表示器30へ特定電話番号に対応した文字情報を通知する機能を有している。   When the specific number transmission notification means F47 receives the coincidence of the specific number from the specific number determination means F46, the specific number transmission notification means F47 issues a notification for connecting the speech synthesizer 14 and the extension circuit 15-n to the speech path control means F42 and to the speech synthesis control means F43. A notification for sending a voice corresponding to the specific telephone number is issued, the operation information of the speaker 25 of the key telephone 20-n, the information for lighting the LED display “notification” of the LED display 29 to the data transmitting / receiving means F44, and the LCD display 30 has a function of notifying character information corresponding to a specific telephone number.

聴取制御手段F48は、特定番号判定手段F46から特定番号一致を受けると、通話路制御手段F42へ外線回路13、内線回路15−1、内線回路15−nとの間を3者接続する通知を出し、データ送受信手段F44へボタン電話機20−nのスピーカ25の動作情報、LED表示器29のLED表示“通知”を点灯させる情報、およびLCD表示器30へ特定電話番号に対応した文字情報を通知する機能を有している。   When the listening control means F48 receives the specific number coincidence from the specific number determination means F46, the listening control means F48 notifies the speech path control means F42 of the three-way connection between the external circuit 13, the extension circuit 15-1, and the extension circuit 15-n. The data transmission / reception means F44 is notified of the operation information of the speaker 25 of the key telephone 20-n, the information for turning on the LED display “notification” of the LED display 29, and the character information corresponding to the specific telephone number to the LCD display 30. It has a function to do.

通話録音制御手段F49は、特定番号判定手段F46から特定番号一致を受けると、通話路制御手段F42へ音声合成部14と内線回路15−nを接続する通知を出し、音声合成制御手段F43へ特定電話番号に対応した音声を送出する通知を出し、データ送受信手段F44へボタン電話機20−nのスピーカ25の動作情報、およびLCD表示器30へ特定電話番号に対応した文字情報を通知する機能を有している。   When the call recording control unit F49 receives the specific number match from the specific number determination unit F46, the call recording control unit F49 issues a notification for connecting the speech synthesizer 14 and the extension circuit 15-n to the call path control unit F42, and specifies the voice synthesis control unit F43. It has a function to send a notification corresponding to the telephone number and to notify the data transmitting / receiving means F44 of the operation information of the speaker 25 of the key telephone 20-n and the character information corresponding to the specific telephone number to the LCD display 30. doing.

また、通話録音制御手段F49は、通話路制御手段F42へ、外線回路13、内線回路15−1、録音部17との間を3者接続する通知を出し、録音制御手段F41へ通話録音の通知を出し、データ送受信手段F44へボタン電話機20−nのLED表示器29のLED表示“通知”を点滅させる情報を通知する機能を有している。   Further, the call recording control means F49 issues a notification to the call path control means F42 to connect three parties between the external circuit 13, the extension circuit 15-1, and the recording unit 17, and notifies the recording control means F41 of the call recording. And has a function of notifying the data transmitting / receiving means F44 of information for blinking the LED display “notification” of the LED display 29 of the key telephone 20-n.

なお、ボタン電話機20−nのLED表示器29のLED表示“通知”は、点灯している場合は、例えば、可聴音の通知、または通話内容の聴取による通知を意味し、点滅している場合は、例えば、通話内容を録音しているとの意味を持たせている。   When the LED display “notification” of the LED display 29 of the key telephone 20-n is lit, it means, for example, an audible sound notification or a notification by listening to the content of a call, and is flashing. Has a meaning that, for example, the content of the call is recorded.

記憶部16の特定番号登録情報F50は、特定電話番号(例えば、警察:110、消防/救急:119、タクシー会社:XXXX−XXXX、等)と、特定電話番号に対応する通知すべきボタン電話機20−nの内線電話番号若しくは内線収容位置情報が記憶されている。なお、特定電話番号は複数(例えば、10箇所)記憶できるように構成している。   The specific number registration information F50 in the storage unit 16 includes a specific telephone number (for example, police: 110, fire / emergency: 119, taxi company: XXX-XXXX, etc.) and a key telephone 20 to be notified corresponding to the specific telephone number. -N extension telephone number or extension accommodation position information is stored. Note that a plurality of specific telephone numbers (for example, 10 locations) can be stored.

また、図示していないが、記憶部16は、特定電話番号へ発信したときの通知方法(A:可聴音の通知、B:通話内容の聴取による通知、C:通話内容を録音し可聴音で通知)の情報も格納されている。なお、通知方法は一律に定めなくとも、特定電話番号毎に設定しても良い(例えば、警察・消防/救急は通話内容の聴取または通話内容を録音し可聴音で通知、タクシー会社は可聴音の通知、等)。   Although not shown, the storage unit 16 provides a notification method when a call is made to a specific telephone number (A: notification of audible sound, B: notification by listening to the content of the call, C: recording the content of the call and audible sound. Notification) information is also stored. Note that the notification method may not be set uniformly, but may be set for each specific telephone number (for example, the police / fire department / emergency will listen to the call contents or record the call contents and notify with an audible sound. Notifications, etc.).

次に、図3を用いて、ボタン電話主装置10の中央制御部11内の特定番号判定手段F46と、特定番号発信通知手段F47と、聴取制御手段F48と、通話録音制御手段F49の処理を説明する。図3は、受信分析手段F45から相手電話番号が通知されたところから開始している。なお、各ステップの順番は一例を示すものであり、任意に入れ替えてても良い。また、通知先(ボタン電話機20−n)が通話中の場合の処理については、図3に関わらず、例えば、ボタン電話機20−nのLCD表示器30へ文字表示をしても良い。   Next, referring to FIG. 3, the specific number determination means F46, specific number transmission notification means F47, listening control means F48, and call recording control means F49 in the central control unit 11 of the key telephone main device 10 are processed. explain. FIG. 3 starts from the point where the other party telephone number is notified from the reception analysis means F45. In addition, the order of each step shows an example, and may be arbitrarily changed. In addition, regarding the processing when the notification destination (button telephone 20-n) is in a call, regardless of FIG. 3, for example, characters may be displayed on the LCD display 30 of the key telephone 20-n.

まず、特定番号判定手段F46は、受信分析手段F45から通知された相手電話番号を外線回路制御手段F40へ通知する(S60)。次に、通知された相手電話番号が、記憶部16の特定番号登録情報F50と一致するか否かの判定を行う(S61)。一致しなかった場合(No)は処理を終了する。一致した場合(Yes)は予め設定されている通知方法を分析し、可聴音の通知の場合は特定番号発信通知手段F47へ引き継ぐ。通話内容の聴取による通知の場合は聴取制御手段F48へ引き継ぐ。通話内容を録音し可聴音で通知の場合は通話録音制御手段F49へ引継ぎを行う(S62)。   First, the specific number determination means F46 notifies the external line circuit control means F40 of the other party telephone number notified from the reception analysis means F45 (S60). Next, it is determined whether or not the notified partner telephone number matches the specific number registration information F50 in the storage unit 16 (S61). If they do not match (No), the process ends. If they match (Yes), the preset notification method is analyzed, and in the case of an audible sound notification, the specific number transmission notification means F47 takes over. In the case of notification by listening to the contents of the call, it is taken over to the listening control means F48. When the contents of the call are recorded and notified by an audible sound, the call recording control means F49 is handed over (S62).

ステップS62の分析で可聴音の通知であった場合、特定番号発信通知手段F47は、特定電話番号に対応した通知先(ボタン電話機20−n)が通話中かの判定を行う(S70)。通話中であった場合(Yes)は、データ送受信手段F44へボタン電話機20−nのLED表示器29のLED表示“通知”を点灯させる情報を通知する(S71)。   If it is an audible sound notification in the analysis of step S62, the specific number transmission notification means F47 determines whether the notification destination (button telephone 20-n) corresponding to the specific telephone number is busy (S70). If the call is in progress (Yes), the data transmission / reception means F44 is notified of information for turning on the LED display “notification” of the LED display 29 of the key telephone 20-n (S71).

ステップS70で通話中ではない場合(No)は、通話路制御手段F42へ音声合成部14と内線回路15−nを接続する通知を出し(S72)、音声合成制御手段F43へ特定電話番号に対応した音声を送出する通知を出し(S73)、データ送受信手段F44へボタン電話機20−nのスピーカ25の動作情報を通知し(S74)、ボタン電話機20−nのLCD表示器30へ特定電話番号に対応した文字情報を通知し(S75)、ステップS71へ引き継ぐ。   If the call is not in progress at step S70 (No), a notification to connect the speech synthesizer 14 and the extension circuit 15-n is sent to the speech path control means F42 (S72), and the voice synthesis control means F43 corresponds to the specific telephone number. (S73), the data transmission / reception means F44 is notified of the operation information of the speaker 25 of the key telephone 20-n (S74), and the LCD display 30 of the key telephone 20-n is assigned a specific telephone number. Corresponding character information is notified (S75), and the process proceeds to step S71.

ステップS62の分析で通話内容の聴取による通知であった場合、聴取制御手段F48は、特定電話番号に対応した通知先(ボタン電話機20−n)が通話中かの判定を行う(S80)。通話中であった場合(Yes)は、データ送受信手段F44へボタン電話機20−nのLED表示器29のLED表示“通知”を点灯させる情報を通知する(S81)。   If it is a notification by listening to the contents of the call in the analysis of step S62, the listening control means F48 determines whether the notification destination (button telephone 20-n) corresponding to the specific telephone number is busy (S80). When the call is in progress (Yes), the data transmission / reception means F44 is notified of information for turning on the LED display “notification” of the LED display 29 of the key telephone 20-n (S81).

ステップS80で通話中ではない場合(No)は、通話路制御手段F42へ外線回路13、内線回路15−1、内線回路15−nとの間を3者接続する通知を出し(S82)、データ送受信手段F44へボタン電話機20−nのスピーカ25の動作情報を通知し(S83)、ボタン電話機20−nのLCD表示器30へ特定電話番号に対応した文字情報を通知し(S84)、ステップS81へ引き継ぐ。   If the call is not in progress at step S80 (No), a notification for three-way connection between the external circuit 13, the extension circuit 15-1, and the extension circuit 15-n is sent to the communication path control means F42 (S82), and the data The operation information of the speaker 25 of the key telephone 20-n is notified to the transmission / reception means F44 (S83), the character information corresponding to the specific telephone number is notified to the LCD display 30 of the key telephone 20-n (S84), and step S81. Take over.

ステップS62の分析で通話内容を録音し可聴音で通知であった場合、通話録音制御手段F49は、特定電話番号に対応した通知先(ボタン電話機20−n)が通話中かの判定を行う(S90)。通話中ではない場合(No)は、通話路制御手段F42へ音声合成部14と内線回路15−nを接続する通知を出し(S91)、音声合成制御手段F43へ特定電話番号に対応した音声を送出する通知を出し(S92)、データ送受信手段F44へボタン電話機20−nのスピーカ25の動作情報と、LCD表示器30へ特定電話番号に対応した文字情報を通知し(S93)、ステップS94へ引き継ぐ。   When the call contents are recorded in the analysis of step S62 and the notification is an audible sound, the call recording control means F49 determines whether the notification destination (button telephone 20-n) corresponding to the specific telephone number is in a call ( S90). If the call is not in progress (No), a notification for connecting the speech synthesis unit 14 and the extension circuit 15-n is sent to the speech path control means F42 (S91), and the voice corresponding to the specific telephone number is sent to the speech synthesis control means F43. A notification to be transmitted is issued (S92), the operation information of the speaker 25 of the key telephone 20-n and the character information corresponding to the specific telephone number are notified to the data transmitter / receiver F44 (S93), and the process goes to step S94. take over.

ステップS90で通話中であった場合(Yes)は、通話路制御手段F42へ外線回路13、内線回路15−1、録音部17との間を3者接続する通知を出し(S94)、録音制御手段F41へ通話録音の通知を出し(S95)、データ送受信手段F44へボタン電話機20−nのLED表示器29のLED表示“通知”を点滅させる情報を通知する(S96)。   If the call is in progress at step S90 (Yes), a notification for three-way connection between the external circuit 13, the extension circuit 15-1, and the recording unit 17 is sent to the communication path control means F42 (S94), and the recording control is performed. A notification of call recording is issued to the means F41 (S95), and information for blinking the LED display “notification” of the LED display 29 of the key telephone 20-n is notified to the data transmitting / receiving means F44 (S96).

すなわち、本発明の特定相手発信通知方法は、1以上の外線および複数の内線を収容する構内電話装置であるボタン電話主装置10と、前記内線に接続される電話端末であるボタン電話機20−1〜20−nとからなる構内電話設備であるボタン電話装置における特定相手発信通知方法であって、ボタン電話主装置10の記憶部16に予め登録された特定電話番号を記憶しておく特定番号登録情報F50を格納し、中央制御部11に、第1の電話端末であるボタン電話機20−1が外線回路13で発信したとき発信先が特定番号登録情報F50に記憶されている特定電話番号と一致するか否かを判定する特定番号判定手段F46と、特定番号判定手段F46が一致したと判定すると第2の電話端末であるボタン電話機20−nに第1の電話端末であるボタン電話機20−1が外線回路13で特定電話番号に発信したことを通知する特定番号発信通知手段F47を備えた。また、特定番号判定手段F46が一致したと判定すると第1の電話端末であるボタン電話機20−1と外線回路13との通話を第2の電話端末であるボタン電話機20−nで聴取できるように制御する聴取制御手段F48を備えた。さらに、特定番号判定手段F46が一致したと判定すると第1の電話端末であるボタン電話機20−1と外線回路13との通話を録音する通話録音制御手段F49を備えた。   That is, the specific partner call notification method of the present invention includes a key telephone main device 10 that is a private telephone device that accommodates one or more external lines and a plurality of extensions, and a key telephone 20-1 that is a telephone terminal connected to the extension. -20-n is a specific party call notification method in a key telephone apparatus which is a private telephone facility, and stores a specific telephone number registered in advance in the storage unit 16 of the key telephone main apparatus 10 The information F50 is stored, and when the key telephone 20-1 which is the first telephone terminal makes a call to the central control unit 11 through the external line circuit 13, the call destination matches the specific telephone number stored in the specific number registration information F50. If it is determined that the specific number determination means F46 for determining whether or not to match the specific number determination means F46, the first telephone terminal 20-n as the second telephone terminal is connected to the first telephone terminal. EKT 20-1 with specific number call notifying means F47 that notifies of the call to a specific telephone number in the external line circuit 13 is. If the specific number determination means F46 is determined to match, a call between the key telephone 20-1 as the first telephone terminal and the external line circuit 13 can be heard on the key telephone 20-n as the second telephone terminal. A listening control means F48 for controlling is provided. In addition, a call recording control means F49 is provided for recording a call between the key telephone 20-1 as the first telephone terminal and the external line circuit 13 when it is determined that the specific number determination means F46 matches.

本発明のボタン電話装置は、1以上の外線および複数の内線を収容するボタン電話主装置10と、前記内線に接続される電話端末であるボタン電話機20−1〜20−nとからなるボタン電話装置において、ボタン電話主装置10の記憶部16に予め登録された特定電話番号を記憶しておく特定番号登録情報F50を格納し、中央制御部11に、第1の電話端末であるボタン電話機20−1が外線回路13で発信したとき発信先が特定番号登録情報F50に記憶されている特定電話番号と一致するか否かを判定する特定番号判定手段F46と、特定番号判定手段F46が一致したと判定すると第2の電話端末であるボタン電話機20−nに第1の電話端末であるボタン電話機20−1が外線回路13で特定電話番号に発信したことを通知する特定番号発信通知手段F47を備えた。また、特定番号判定手段F46が一致したと判定すると第1の電話端末であるボタン電話機20−1と外線回路13との通話を第2の電話端末であるボタン電話機20−nで聴取できるように制御する聴取制御手段F48を備えた。さらに、特定番号判定手段F46が一致したと判定すると第1の電話端末であるボタン電話機20−1と外線回路13との通話を録音する通話録音制御手段F49を備えた。   The key telephone apparatus of the present invention is a key telephone comprising a key telephone main device 10 that accommodates one or more external lines and a plurality of extensions, and key telephones 20-1 to 20-n that are telephone terminals connected to the extensions. In the device, specific number registration information F50 for storing a specific telephone number registered in advance in the storage unit 16 of the key telephone main device 10 is stored, and the central telephone 11 is a key telephone 20 which is a first telephone terminal. The specific number determination means F46 for determining whether or not the destination matches the specific telephone number stored in the specific number registration information F50 and the specific number determination means F46 match when -1 is transmitted by the external line circuit 13 If it is determined, the key telephone 20-n as the second telephone terminal is notified that the key telephone 20-1 as the first telephone terminal has made a call to the specific telephone number through the external line circuit 13. With a classic No. outgoing notification means F47. If the specific number determination means F46 is determined to match, a call between the key telephone 20-1 as the first telephone terminal and the external line circuit 13 can be heard on the key telephone 20-n as the second telephone terminal. A listening control means F48 for controlling is provided. In addition, a call recording control means F49 is provided for recording a call between the key telephone 20-1 as the first telephone terminal and the external line circuit 13 when it is determined that the specific number determination means F46 matches.

本発明に係るボタン電話装置を構成するボタン電話主装置10と、ボタン電話機20の構成概略図。1 is a schematic configuration diagram of a key telephone main device 10 and a key telephone 20 constituting a key telephone device according to the present invention. 本発明に係るボタン電話主装置10の中央制御部11と、記憶部16の機能ブロック図。The functional block diagram of the central control part 11 and the memory | storage part 16 of the key telephone main apparatus 10 which concerns on this invention. 本発明に係るボタン電話主装置10の中央制御部11内の処理フローチャート。The process flowchart in the central control part 11 of the key telephone main apparatus 10 which concerns on this invention.

符号の説明Explanation of symbols

10 ボタン電話主装置(構内電話装置)
11 中央制御部
12 通話路スイッチ
13 外線回路
14 音声合成部
15 内線回路
16 記憶部
17 録音部
20 ボタン電話機(電話端末)
21 制御部
22 データ送受信回路
23 音声処理部
24 送受話器
25 スピーカ
26 ダイヤルキー
27 外線キー
28 機能キー
29 LED表示器
30 LCD表示器
F40 外線回路制御手段
F41 録音制御手段
F42 通話路制御手段
F43 音声合成制御手段
F44 データ送受信手段
F45 受信分析手段
F46 特定番号判定手段
F47 特定番号発信通知手段
F48 聴取制御手段
F49 通話録音制御手段
F50 特定番号登録情報
10 Button telephone main unit (on-site telephone unit)
DESCRIPTION OF SYMBOLS 11 Central control part 12 Communication path switch 13 External circuit 14 Voice synthesis part 15 Extension circuit 16 Memory | storage part 17 Recording part 20 Key telephone (telephone terminal)
DESCRIPTION OF SYMBOLS 21 Control part 22 Data transmission / reception circuit 23 Voice processing part 24 Handset 25 Speaker 26 Dial key 27 External line key 28 Function key 29 LED display 30 LCD display F40 External circuit control means F41 Recording control means F42 Speech path control means F43 Voice synthesis Control means F44 Data transmission / reception means F45 Reception analysis means F46 Specific number determination means F47 Specific number transmission notification means F48 Listening control means F49 Call recording control means F50 Specific number registration information

Claims (9)

1以上の外線および複数の内線を収容する構内電話装置と、前記内線に接続される電話端末とからなる構内電話設備における特定相手発信通知方法であって、
予め登録された特定電話番号を記憶しておく特定番号登録情報と、第1の電話端末が前記外線で発信したとき発信先が前記特定番号登録情報に記憶されている特定電話番号と一致するか否かを判定する特定番号判定処理と、前記発信先と特定電話番号が一致したときに第2の電話端末に前記第1の電話端末が前記外線で特定電話番号に発信したことを通知する特定番号発信通知処理を有することを特徴とする特定相手発信通知方法。
A specific partner call notification method in a local telephone facility comprising a local telephone device accommodating one or more external lines and a plurality of extensions, and a telephone terminal connected to the extension,
The specific number registration information for storing the specific telephone number registered in advance and whether the destination matches the specific telephone number stored in the specific number registration information when the first telephone terminal makes a call on the outside line A specific number determination process for determining whether or not, and a specification for notifying the second telephone terminal that the first telephone terminal has made a call to the specific telephone number on the external line when the destination and the specific telephone number match A specific partner call notification method characterized by comprising number call notification processing.
請求項1記載の特定相手発信通知方法であって、前記発信先と特定電話番号が一致したときに、予め設定されているA:可聴音による通知、B:通話内容の聴取による通知、C:通話内容を録音し可聴音で通知のいずれかの第2の電話端末に対する通知方法を選択する処理を有することを特徴とする特定相手発信通知方法。   2. The specific call origination notification method according to claim 1, wherein when the call destination coincides with a specific telephone number, preset A: notification by audible sound, B: notification by listening to the contents of the call, C: A method of notifying a specific party of outgoing calls, comprising: a process of recording a call content and selecting a notification method for any second telephone terminal that is notified by an audible sound. 請求項1記載の特定相手発信通知方法であって、前記発信先と特定電話番号が一致したときに、第2の電話端末によって設定されたA:可聴音による通知、B:通話内容の聴取による通知、C:通話内容を録音し可聴音で通知のいずれかの通知方法によって前記特定番号発信通知処理を行うことを特徴とする特定相手発信通知方法。   2. The specific call origination notification method according to claim 1, wherein when the call destination coincides with a specific telephone number, A: notification by audible sound set by the second telephone terminal, B: by listening to the contents of the call Notification, C: A specific partner transmission notification method characterized in that the specific number transmission notification processing is performed by any one of notification methods of recording the contents of a call and notifying with an audible sound. 請求項1記載の特定相手発信通知方法であって、前記発信先と特定電話番号が一致したときに、第2の電話端末に対して、まず可聴音の通知を行い、第2の電話端末が空きの場合は通話内容の聴取に移行し、第2の電話端末が通話中の場合は、通話内容の録音に移行することを特徴とする特定相手発信通知方法。   2. The specific call origination notification method according to claim 1, wherein when the call destination coincides with a specific telephone number, an audible sound is first notified to the second telephone terminal, and the second telephone terminal A method for notifying a specific party of outgoing calls, wherein the method shifts to listening to the content of a call when it is idle, and shifts to recording of the content of the call when the second telephone terminal is busy. 請求項1記載の特定相手発信通知方法であって、前記発信先と特定電話番号が一致したときに前記第1の電話端末と前記外線との通話を前記第2の電話端末で聴取できるように制御する聴取制御処理を有することを特徴とする特定相手発信通知方法。   2. The specific call origination notification method according to claim 1, wherein a call between the first telephone terminal and the external line can be listened to by the second telephone terminal when the destination and the specific telephone number match. A specific partner call notification method comprising a listening control process for controlling. 請求項1記載の特定相手発信通知方法であって、前記発信先と特定電話番号が一致したときに前記第1の電話端末と前記外線との通話を録音する通話録音制処理を有することを特徴とする特定相手発信通知方法。   2. The specific call origination notification method according to claim 1, further comprising a call recording control process for recording a call between the first telephone terminal and the external line when the call destination matches a specific telephone number. The specific partner outgoing notification method. 1以上の外線および複数の内線を収容するボタン電話主装置と、前記内線に接続される電話端末とからなるボタン電話装置において、
予め登録された特定電話番号を記憶しておく特定番号登録情報と、第1の電話端末が前記外線で発信したとき発信先が前記特定番号登録情報に記憶されている特定電話番号と一致するか否かを判定する特定番号判定手段と、前記特定番号判定手段が一致したと判定すると第2の電話端末に前記第1の電話端末が前記外線で特定電話番号に発信したことを通知する特定番号発信通知手段を備えたことを特徴とするボタン電話装置。
In a key telephone device comprising a key telephone main device accommodating one or more external lines and a plurality of extensions, and a telephone terminal connected to the extension,
Whether the specific number registration information for storing the specific telephone number registered in advance and the specific telephone number stored in the specific number registration information when the first telephone terminal makes a call on the outside line A specific number for notifying the second telephone terminal that the first telephone terminal has made a call to the specific telephone number on the external line when it is determined that the specific number determination means for determining whether or not the specific number determination means matches A key telephone apparatus comprising a call notification means.
請求項7記載のボタン電話装置において、前記特定番号判定手段が一致したと判定すると前記第1の電話端末と前記外線との通話を前記第2の電話端末で聴取できるように制御する聴取制御手段を備えたことを特徴とするボタン電話装置。   8. The key telephone apparatus according to claim 7, wherein when the specific number determination means is determined to match, listening control means for controlling a call between the first telephone terminal and the outside line to be heard at the second telephone terminal. A button telephone device characterized by comprising: 請求項7記載のボタン電話装置において、前記特定番号判定手段が一致したと判定すると前記第1の電話端末と前記外線との通話を録音する通話録音制御手段を備えたことを特徴とするボタン電話装置。
8. The key telephone apparatus according to claim 7, further comprising call recording control means for recording a call between the first telephone terminal and the external line when it is determined that the specific number determination means matches. apparatus.
JP2004164056A 2004-06-02 2004-06-02 Specific partner call notification method and button telephone device Expired - Fee Related JP4336253B2 (en)

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JP2016127472A (en) * 2015-01-06 2016-07-11 株式会社Jvcケンウッド Intercom system, master unit and communication control method

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2016127472A (en) * 2015-01-06 2016-07-11 株式会社Jvcケンウッド Intercom system, master unit and communication control method

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