JP4249783B2 - Button telephone apparatus, key telephone main apparatus, and incoming call history display method - Google Patents

Description

  The present invention relates to an incoming call history display method for displaying an incoming call history when an incoming call is received in a private telephone facility, and a button telephone apparatus having an incoming call history display function.

  2. Description of the Related Art Conventionally, some telephone devices used in homes and offices have a function of storing and displaying an incoming call history. The incoming call history is information such as the presence / absence of an incoming call and the date and time of the incoming call, and is used to know the usage status of the telephone device.

  Among the telephone devices, regarding a wireless telephone device accommodated in the digital exchange, when a call is received from the digital exchange to the wireless telephone device, the outgoing call is sent from the digital exchange if the incoming call is not answered. Information on the caller and the time information of the incoming call generated inside the radiotelephone device are stored as a pair, and the stored pair information (caller information and incoming call It is disclosed that the generated time information) is sequentially displayed (for example, see Patent Document 1).

  Further, in the telephone device, the telephone number of the incoming caller or the name corresponding to the telephone number is stored in the telephone, and the stored telephone number or the name corresponding to the telephone number is input. It is disclosed that an incoming call history of “selected caller” is selected (see, for example, Patent Document 2).

  However, the contents are premised on a telephone device that is used alone, and is a private branch exchange that constitutes a private telephone facility (hereinafter also referred to as a telephone system or a button telephone device) used in a business office or the like. (Hereinafter also referred to as a PBX or a key telephone main device) and a telephone device accommodated in the extension (hereinafter also referred to as an extension telephone or a button telephone) are not disclosed at all. is there.

  That is, in the conventional telephone system, an incoming call is normally displayed on a plurality of extension telephones, and when one of the extension telephones answers the incoming call, the extension telephone that has responded can be identified. For each telephone, incoming information (information such as caller ID, incoming time, etc.) can be stored and displayed as an incoming history (hereinafter referred to as response history), and if the extension telephone does not answer an incoming incoming call, Since the extension telephone cannot be specified, the incoming call information can be stored and displayed as an incoming call history common to PBX (hereinafter referred to as non-response history).

For this reason, both an incoming call history storage unit (response history) for each extension telephone and an incoming call history storage unit (non-response history) common to PBX are required, and all of the response history and the non-response history are displayed together. There was a problem that could not be done. In order to view the response history of another extension telephone, it is necessary to go to the location of the other extension telephone and operate the other extension telephone to display the response history.
Japanese Patent Laid-Open No. 4-120922 JP 2001-111678 A

  The problem to be solved is to be able to display all response histories and non-response histories at once, and to display response histories of other extension telephones on the own extension telephone.

In order to solve the above-mentioned problems, the present invention provides a key telephone device comprising a key telephone main device that accommodates one or more external lines and a plurality of extensions, and a plurality of key telephones connected to the extension, Is set in advance among a display unit capable of displaying characters and a display request operation means for requesting display of response history, non-response history, all incoming history, or own response history of a key telephone other than self One or more display request operation means, wherein the key telephone main unit receives the outside line caller information when the outside line is received, the time information according to the outside line call, and the outside line call. Incoming call history storage means for sequentially storing response button telephone information when any one of the plurality of key telephones responds to the button telephone, and the response of the key telephone other than itself by the key telephone. Other response history determination means for determining whether or not the response button telephone information stored in the incoming call history storage means matches the key telephone information other than the self when a display request operation for displaying a history is detected; the other response history determining means processing the calling party information and the time information corresponding to the response button telephone information is determined to match the key telephone information other than the self as Ru can be displayed on the display unit of the key telephone to notify It is determined whether or not response button telephone information is stored in the incoming call history storage means when detecting the other response incoming call history display control means for performing control and a display request operation for displaying a non-response history by the key telephone. Non-response history determining means, and the non-response history determining means determines that the response button telephone information is not stored and recognizes the non-response The caller information and the time information corresponding to the history are processed so that they can be displayed on the display unit of the key telephone, and the non-response incoming history display control means for performing the control to notify, and all the incoming histories by the key telephone are displayed. When a display request operation is detected, all or a predetermined number of sender information and time information stored in the incoming call history storage means and stored answer button telephone information can be displayed on the display unit of the button telephone. Stored in the incoming call history storage means when a display request operation for displaying the response history of the own key telephone by the key telephone is detected. Self-response history determination means for determining whether or not the response button telephone information matches the self-button telephone information, and the self-response Self-incoming call control for processing and notifying caller information and time information corresponding to response key telephone information determined by history determination means to match the self key telephone information so that it can be displayed on the display unit of the key telephone History display control means . Further, the present invention is a plurality of button telephones that contain one or more external lines and a plurality of extensions, and that are connected to the extension lines, a display unit capable of displaying characters, and response histories of button telephones other than itself A button telephone apparatus having a key telephone having one or more preset display request operation means among display request operation means for requesting display of non-response history, all incoming call history, or own response history In the key telephone main unit constituting the terminal, when there is an incoming call on the external line, the sender information of the external line incoming call, the time information corresponding to the external line incoming call, and any of the plurality of key telephones responds to the external line incoming call Incoming call history storage means for sequentially storing response key telephone information and a display request operation for displaying the response history of a key telephone other than the self by the key telephone is detected. In addition, the other response history determination means for determining whether or not the response button telephone information stored in the incoming call history storage means matches the key telephone information other than the self, and the other response history determination means is other than the self the caller information and the time information corresponding to the response button telephone information is determined to match the key telephone information processed as Ru can be displayed on the display unit of the key telephone set, the other responds incoming call history display control means for performing control to notify A non-response history determination means for determining whether or not response key telephone information is stored in the incoming call history storage means when a display request operation for displaying a non-response history by the key telephone is detected; and the non-response The caller information and time information corresponding to the non-response history recognized by the history determination means determining that the response button telephone information is not stored. The non-response incoming call history display control means for processing to be displayed and displayed on the display unit of the key telephone, and when the display request operation for displaying all incoming calls by the key telephone is detected, the incoming call is detected. All incoming calls that are processed so that all or a predetermined number of sender information and time information stored in the history storage means and response button telephone information stored therein can be displayed on the display unit of the key telephone and notified When the display request operation for displaying the response history of the own key telephone by the key telephone is detected, the key telephone information about the response key telephone information stored in the incoming history storage means Self-response history determination means for determining whether or not they match, and the self-response history determination means includes The caller information and the time information corresponding to the response button telephone information determined to match are processed so as to be displayed on the display unit of the key telephone, and a self-incoming call history display control means for performing control to notify is provided.

In addition, the present invention provides a private branch exchange apparatus that accommodates one or more external lines and a plurality of extensions and has an incoming call history storage means, a display unit that is connected to the extension and can display characters, A telephone apparatus having one or more preset display request operation means among display request operation means for requesting display of response history, non-response history, all incoming call history, or own response history of the telephone device; An incoming call history display method in a local telephone facility comprising: when there is an incoming call on the external line by the private telephone exchange device, caller information of the external line incoming call, time information according to the external line incoming call, and the external line incoming call Performing an incoming call history storage process for sequentially storing response telephone device information when any of the plurality of telephone devices responds to the incoming call history storage means; and When the display request operation for displaying the response history of the telephone device other than the self device by the telephone device is detected, the response telephone device information stored in the incoming call history storage means matches the telephone device information other than the self device. A step of performing other response history determination processing to determine whether or not, and transmission corresponding to response telephone device information determined by the private branch exchange apparatus to match telephone device information other than the self by the other response history determination processing Processing to display the user information and time information on the display unit of the telephone device, performing a response to other response incoming history display control processing for performing notification control, and non-response by the telephone device by the private branch exchange When a display request operation for displaying a history is detected, it is not possible to determine whether answering telephone device information is stored in the incoming call history storage means. A step of performing an answer history determination process, and caller information and time information corresponding to a non-response history recognized by the private telephone exchange apparatus by the non-response history determination process and determining that no answer telephone apparatus information is stored To display on the display unit of the telephone device, a step of performing a non-response incoming history display control process for performing control to notify, and a display for displaying all incoming histories by the telephone device by the local telephone device When a request operation is detected, all or a predetermined number of caller information and time information stored in the incoming call history storage means and answering telephone apparatus information when stored are displayed on the display unit of the telephone apparatus A step of performing all incoming call history display control processing for performing control so as to be able to be notified, and by the telephone device, Self-response history determination processing for determining whether or not the response telephone device information stored in the incoming call history storage means matches the own telephone device information when a display request operation for displaying the own response history is detected The caller information and the time information corresponding to the answering telephone device information determined by the private telephone exchange device as being matched with the own telephone device information by the self-response history determination process are sent to the display unit of the telephone device. Processing to display the received incoming call history display control process for performing control to be notified .

  According to the present invention, when there is an incoming incoming call, the caller information and time information of the incoming incoming call are stored in the incoming call history storage unit, and when the extension telephone responds to the incoming incoming call, the response extension telephone information ( (Extension number information or extension accommodation position information) is stored (when no extension telephone responds to the incoming incoming call, the answering extension telephone information is not stored), and it is sequentially stored in a batch every time an incoming incoming call occurs. By doing so, it becomes unnecessary to divide and store the response history and the non-response history, and the response history (including the response history of other extension telephones) and the non-response history can be displayed.

Further, according to the present invention, when the incoming call history is displayed, by operating the extension telephone,
A: Display the response history of the self-extension telephone.
B: Display non-response history,
C: Displays the response history of other extension telephones.
D: Display all incoming call history,
Any one of the display methods can be selected, and there is a remarkable effect that can cope with various operation methods of the user.

  Hereinafter, an example of an embodiment of the present invention will be described. In the following embodiments, a button telephone main apparatus and a wired button telephone connected to the button telephone main apparatus will be described as examples of the button telephone apparatus. However, the present invention is not limited to this. For example, a wireless button telephone can be used instead of a wired button telephone. In addition, the present invention may be implemented not only with a key telephone apparatus but also with a private branch exchange that accommodates the key telephone.

  In the present specification, the private telephone exchange means a PBX (private telephone exchange) or a key telephone main apparatus or a server in an IP telephone, and the telephone apparatus means an extension telephone, a button telephone or an IP telephone. A private telephone equipment means a private telephone exchange system, a button telephone apparatus, an IP telephone system, or the like.

  FIG. 1 is a schematic configuration diagram of a key telephone main device 10 and a key telephone 20 constituting a key telephone device according to the present invention. FIG. 2 is a functional block diagram of the central control unit 11 and the storage unit 16 of the key telephone main device 10 according to the present invention. FIG. 3 is a flowchart of the incoming call history storage process to the incoming call history storage means in the storage unit 16 of the key telephone main device 10 according to the present invention. FIG. 4 is a flowchart of processing in the self-response history determination means and the self-call history display control means in the central control unit 11 of the key telephone main device 10 according to the present invention. FIG. 5 is a flowchart of processing in the non-response history determination means and the non-response incoming history display control means in the central control unit 11 of the key telephone main device 10 according to the present invention. FIG. 6 is a flowchart of processing in the other response history determination means and the other response incoming history display control means in the central control unit 11 of the key telephone main device 10 according to the present invention. FIG. 7 is a flowchart of processing in the all incoming call history display control means in the central control unit 11 of the key telephone main device 10 according to the present invention.

  First, an outline of the configuration of the key telephone main device 10 and the key telephone 20 constituting the key telephone device will be described with reference to FIG. The key telephone apparatus includes a key telephone main apparatus 10 that accommodates one or more external lines and a plurality of extensions, and a plurality of key telephones 20-1 to 20-n connected to the key telephone main apparatus 10.

  The key telephone main device 10 includes at least a central control unit 11, a speech path switch 12, one or more external line circuits 13-1 to 13-n, a real-time clock 14, and a plurality of extension circuits 15-1 to 15-. n and a storage unit 16.

  The central control unit 11 analyzes and determines input information (including information from the key telephone 20) from each circuit of the key telephone main device 10, performs input / output of information to the storage unit 16, and controls each circuit.

  The communication path switch 12 performs exchange processing (connection between an outside line and an extension line, etc.) in the key telephone main device 10.

  The external line circuits 13-1 to 13-n are interface circuits connected to the external line. The external line disclosed in the present invention includes a general public line, a line of an IP telephone company, a dedicated line, a private line, a wireless line such as a mobile phone (using a wireless / wired conversion adapter), and the like. .

  The real time clock 14 is a so-called time circuit, and is a circuit that receives a time output request from the central control unit 11 and outputs the current date. Although this embodiment is described as a time circuit, it is obvious that this circuit need not be provided separately if the time information is processed by the program processing in the central control unit 11.

  The extension circuits 15-1 to 15-n are interface circuits for communicating voice data and control data with the key telephones 20-1 to 20-n.

  In addition to functioning as a normal storage unit, the storage unit 16 serves as incoming call history storage means, such as caller information for incoming external calls, time information corresponding to the incoming incoming calls, and information on the key telephone 20 that responds to incoming incoming calls (responses) Phone information) is stored.

  The key telephone 20 includes at least a control unit 21, a data transmission / reception circuit 22, a voice processing unit 23, a handset 24, a speaker 25, a dial key 26, an outside line key 27, a function key 28, An LCD display 29 is included.

  The control unit 21 analyzes and determines input information from each circuit in the key telephone 20 and controls each circuit.

  The data transmission / reception circuit 22 is an interface circuit for communicating voice data and control data with the key telephone main device 10 via an extension.

  The voice processing unit 23 controls voice digital / analog conversion, analog / digital conversion, call path switching with the handset 24, the speaker 25, and the like in the key telephone 20 and volume. It also has a circuit for generating an audible sound such as an incoming incoming call.

  The handset 24 is a handset for performing transmission and reception during a general call.

  The speaker 25 is used for sending an outside line ringtone, listening to a loud reception, and the like.

  The dial key 26 is a means for inputting a telephone number, and is also used as an input means for various settings. In this embodiment, when displaying the response history of the other key telephone, it is also used as an extension number designation means for the other key telephone.

  The outside line key 27 is a plurality of buttons for selecting an outside line to be used from a plurality of outside lines.

The function key 28 is used for a “hold” button, a “loud reception” button, a “setting” button, and an incoming call history display request operation that are generally used in a button telephone device.
A: “My incoming call history” button used for display request operation to display own response history,
B: “Non-response history” button used for display request operation to display non-response history,
C: “Other TEL history” button used for a display request operation for displaying the response history of another button telephone,
D: “All incoming call history” button used for display request operation to display all incoming call history,
Etc. (each button is not shown).

  C: After pressing the “other TEL history” button used for the display request operation for displaying the response history of the other key telephone, the dial key 26 is operated to input the extension number of the other key telephone. Identify other key phones. Also, it is not necessary to provide all of A: to D: described above for each key telephone, and depending on the preference of the user who uses the key telephone, only A: is provided, or two of A: and B: are provided. They can be provided or combined freely.

  In the present embodiment, the display request operation is described using an independent button such as A: to D: as described above. However, in another embodiment, for example, as a menu display on the LCD display 29. A: to D: may be displayed for four lines, and each line may be selected and determined with a key (so-called scroll key) for designating up and down.

  The LCD display 29 displays a telephone number, a call time, and the like. In addition, based on the above-described incoming call history display request operation, the above-mentioned incoming call histories A: to D: are displayed.

  Next, the functional configuration of the central control unit 11 and the storage unit 16 of the key telephone main device 10 according to the present invention will be described with reference to FIG. In the key telephone main device 10, the central control unit 11 includes at least an outside line circuit control means F30, a time acquisition means F31, a speech path control means F32, a data transmission / reception means F33, an outside line incoming call control means F34, and a reception analysis. Means F36, self-response history determination means F37, self-incoming call history display control means F38, non-response history determination means F39, non-response incoming history display control means F40, other response history determination means F41, and other response incoming calls A history display control means F42 and an all incoming call history display control means F43 are provided, and the storage unit 16 is provided with an incoming call history storage means F35.

  The outside line circuit control means F30 controls the outside line transmission and the outside line incoming call, and when the outside line incoming call is detected, the outside line incoming call control means F34 notifies the outside line incoming call and the caller information (caller telephone number and caller name) of the outside line incoming call. To do. Further, the outside line incoming call control means F34 is notified of the abandonment in the middle of the outside line incoming call (the caller has stopped receiving the call because there is no response). Further, the external line circuit control means F30 has a function of issuing an instruction to place the external line circuit 13 in a response / call state upon receiving a notification of an external line incoming response from the external line incoming control means F34.

  The time acquisition means F31 has a function of controlling the real-time clock 14 to acquire the current date and time and notifying the outside line incoming call control means F34 of time information.

  The communication path control means F32 is a function of issuing an instruction to the communication path switch 12 to connect a communication path between the extension circuit 15 and the external circuit 13 corresponding to the key telephone 20 that has made an incoming call response in response to the notification from the external line incoming control means F34. have.

  The data transmission / reception means F33 notifies the reception analysis means F36 of the data received from the key telephone 20 via the extension circuit 15. Further, the data transmission / reception means F33 includes an outside line incoming notice notified from the outside line incoming call control means F34, transmission information of an external line incoming tone to the speaker 25 of the key telephone 20 notified of the sender information of the external line incoming call, and an LCD display. The function of transmitting the visible display information of the caller information to 29 and the external line incoming visual display information to the LED display (not shown) attached to the external line key 27 to the key telephone 20 via the extension circuit 15. have.

  Further, the data transmission / reception means F33 receives the incoming call history display information notified from the self incoming call history display control means F38, the non-response incoming call history display control means F40, the other response incoming call history display control means F42, and the all incoming call history display control means F43. Has the function of sending the visual display information of the incoming call history display on the LCD display 29 of the key telephone 20 to the key telephone 20 via the extension circuit 15.

  The outside line incoming call control means F34 receives the outside line incoming call from the outside line circuit control means F30 and the sender information of the outside line incoming call (caller telephone number or caller name or reason for non-notification of calling number (user rejection, public telephone call, etc.)). When the notification is received, the key telephone 20 is notified of the incoming call to the one or more destination button telephones 20 (not shown) set in advance for the external line and the caller information of the external line incoming call. Information for sending an outside line ring tone to the speaker 25, visible display information of caller information to the LCD display 29, and an outside line incoming call to an LED display (not shown) attached to the outside line key 27. It has a function of notifying the data transmitting / receiving means F33 that the visible display information is transmitted.

  In addition, when the outside line incoming call control means F34 receives a notification of abandonment of the incoming line call from the outside line circuit control means F30, the outside line incoming call tone is stopped and the caller information is visually stopped from being displayed on the destination key telephone 20. The function of notifying the data transmission / reception means F33 of the stoppage of the external line incoming visual display and sequentially storing the time information notified from the time acquisition means F31 and the sender information of the external line incoming call to the incoming call history storage means F35 of the storage unit 16 have. At this time, the response is not answered and no answering telephone information is stored in the incoming call history storage means F35.

  Further, when the outside line incoming call control means F34 receives the notification of the outside line incoming call response from the reception analysis means F36, the outside line incoming call response means notifies the outside line incoming call response to the outside line circuit control means F30, and corresponds to the key telephone that has made the outside line incoming call response to the speech path control means F32. A communication line connection between the extension circuit 15 and the external circuit 13 to be notified, and data indicating the stop of the external ring tone, the stop of the visible display of the caller information, and the stop of the visible display of the external line are transmitted to the above-described destination telephone 20 In addition to notifying the transmission / reception means F33, the time information notified from the time acquisition means F31 to the incoming call history storage means F35 of the storage unit 16, the caller information of the external line incoming call, and the answering telephone information (extension) Phone number). In this state, since a transition is made during an external line call, it is necessary to notify the key telephone 20 of an external line call display or the like, but since it is publicly known, a description thereof will be omitted.

  Further, regarding the storage of the time information and answering telephone information (in the case of response history) in the incoming call history storage means F35, this embodiment has been described at the time of an outside line incoming call response. Since the external line call may be transferred to another button telephone, the time information and answering telephone information may be stored when the external line call is terminated.

  The incoming call history storage means F35 stores answering telephone information, caller information, and time information as incoming call history information from the outside line incoming call control means F34. The stored incoming call history information includes self-response history determination means F37, self-call history display control means F38, non-response history determination means F39, non-response incoming history display control means F40, other response history determination means F41, other response incoming calls. Referenced by history display control means F42 and all incoming call history display control means F43. As storage areas, 1 to n (n may be arbitrarily set according to the number of extensions, and if the number of extensions is about 10, n = 500 is a guide) are secured.

  The reception analysis means F36 analyzes the reception data from the key telephone 20 notified from the data transmission / reception means F33, and when it detects that any of the key telephones 20 has responded to the external line incoming call, the incoming line control is performed. An outside line incoming call response is notified to the means F34. Further, when it is detected that the key telephone has pressed the “my call history” button, the self-response history determination means F37 is notified of the my call history, and when it is detected that the key telephone 20 has pressed the “non-response history” button. The non-response history is notified to the response history determination means F39, and when the key telephone 20 detects that the "other TEL history" button has been pressed and the extension number to be designated is continuously pressed, the other response history determination means F41 is notified of the other TEL history. When the key telephone 20 detects that the “all incoming call history” button has been pressed, it has a function of notifying all incoming call history display control means F43 of all incoming call history.

  When the self-response history determination unit F37 receives the notification of my incoming call history from the reception analysis unit F36, the self-response history determination unit F37 refers to the incoming call history storage unit F35 of the storage unit 16, and the response telephone information (extension telephone number) It is determined whether or not it matches the extension telephone number of the key telephone 20 that has been performed, and if it matches, the incoming call history display control means F38 is notified. If the answering telephone information is not stored and if the answering telephone information does not match, the same processing is performed for the next storage area. If the number of matches reaches a predetermined value (for example, 20), the process ends.

  When the self-incoming history display control means F38 receives a coincidence notification from the self-response history determination means F37, the corresponding caller information and time information are read from the incoming history storage means F35 in the storage unit 16 and edited into incoming call history display information. Then, the transmission / reception means F33 is notified of the transmission of the visible display information of the incoming call history display to the LCD display 29 of the key telephone 20 which has operated the my incoming call history.

  When the non-response history determination unit F39 receives the notification of the non-response history from the reception analysis unit F36, the non-response history determination unit F39 refers to the incoming call history storage unit F35 of the storage unit 16 and determines whether response telephone information (extension telephone number) is stored. If it is not stored, it is recognized as a non-response history and notified to the non-response incoming history display control means F40. When answering telephone information is stored, the same processing is performed for the next storage area. If the number of matches reaches a predetermined value (for example, 40), the process ends.

  When the non-response incoming history display control means F40 receives the notification of the non-response history from the non-response history determination means F39, it reads the corresponding caller information and time information from the incoming history storage means F35 of the storage unit 16, and displays the incoming call history. The transmission / reception means F33 is notified of the transmission of the visible display information of the incoming call history display to the LCD display 29 of the key telephone 20 which has edited the information and operated the non-response history.

  When the other response history determination unit F41 receives the notification of the other TEL history from the reception analysis unit F36, the other response history determination unit F41 refers to the incoming call history storage unit F35 of the storage unit 16, and the response telephone information (extension telephone number) is designated by the other TEL history. It is determined whether the telephone number matches the extension telephone number of the key telephone 20, and if it matches, the other response incoming call history display control means F42 is notified. If the answering telephone information is not stored and if the answering telephone information does not match, the same processing is performed for the next storage area. If the number of matches reaches a predetermined value (for example, 20), the process ends.

  When the other response incoming history display control means F42 receives a notification of coincidence from the other response history determination means F41, the corresponding caller information and time information are read from the incoming history storage means F35 of the storage unit 16, and the incoming call history display information is displayed. The transmission / reception means F33 is notified of the transmission of the visible display information of the incoming call history display to the LCD display 29 of the key telephone 20 which has operated another TEL history.

  Upon receiving notification of the total incoming call history from the reception analysis unit F36, the incoming call history display control unit F43 stores the caller information, the time information, and the answering telephone information (only when stored) in the incoming call history storage unit 16. The means F35 reads and edits the received incoming call history display information, and notifies the data transmission / reception means F33 of the transmission of the visible display information of the incoming call history display to the LCD display 29 of the key telephone 20 that has operated all incoming call history.

  Next, the process of storing the incoming call history in the incoming call history storage means F35 in the storage unit 16 of the key telephone main device 10 will be described with reference to FIG. In FIG. 3, when the outside line incoming call control means F34 receives a notification of abandonment halfway from the external line circuit control means F30 (start on the left side of FIG. 3), it receives a notification of an outside line incoming call response from the reception analysis means F36 (FIG. 3). Start on the right). In addition, in FIG. 3 to FIG. 7, the order of each step shows an example, and may be arbitrarily changed within a range in which the gist is not changed.

  First, when a notice of abandonment is received, it becomes a non-response history, so edit data of answering telephone information (edit data is temporarily stored in the process as a pre-stage for storing in the incoming call history storage means F35. (Same data is used. The same applies hereinafter.) Is cleared (S50), and the process proceeds to step S51. When the notification of the incoming line incoming response is received, since it becomes a response history, the editing data is created using the extension number of the key telephone 20 that responded to the incoming incoming call as response telephone information (S60), and the process proceeds to step S51.

  In step S51, edit data is created with the sender telephone number and sender name temporarily recorded by the outside line incoming call control means F34 as sender information. Next, edit data is created using the date acquired from the time acquisition means F31 as time information (S52), and the process proceeds to step S53.

  In step S53, the latest position pointer in the incoming call history storage means F35 is incremented by "1", and the process proceeds to step S54. As shown in [Example of configuration of incoming call history storage unit] described in the upper right part of FIG. 3, the latest position pointer is an incoming call history storage unit F35 having 1 to n (n is an extension number) as a storage area of incoming call history. Can be set arbitrarily. If the number of extensions is about 10, n = 500 is a guideline.) Memory / counter indicating the position of the area where the latest incoming call history is stored It is. The latest position pointer is sequentially “+” from the first case, and when it reaches the nth case, it is configured to return to the first case again.

  In steps S54 and S55, the latest position pointer return processing described above is performed. That is, the value of the latest position pointer that is “+1” in step S53 is determined. If the value becomes “n + 1” (Yes in step S54), the storage area of the incoming call history is exceeded, so the latest position pointer Is set to “1” (S55), and the process proceeds to step S57. If the value of the latest position pointer does not become “n + 1” (No in step S54), the process continues to step S57.

  In step S57, answering telephone information, caller information, and time information are written in the storage area corresponding to the latest position pointer. Next, a determination is made as to whether or not the operation has been started from an abandonment notification (S58). In the case of starting from halfway abandonment (Yes), an outside line incoming call stop process (known) is performed (S59), and the process is terminated.

  If it is not activated from the abandonment notification in the determination of step S58 (No), an outside line incoming call stop process is performed (S61), then an outside line incoming call response process (known) is performed (S62), and the process is terminated.

  Next, the processing of the self-response history determination means F37 and the self-incoming call history display control means F38 in the central control unit 11 of the key telephone main device 10 will be described with reference to FIG. FIG. 4 starts from the place where the notification of the incoming call history is received from the reception analysis means F36. First, the value of the latest position pointer in the incoming call history storage means F35 is acquired and temporarily stored for calculation (hereinafter also referred to as calculation value) (S70).

  Next, with reference to the answering telephone information of the incoming call history storage means F35 indicated by the calculated value, it is determined whether or not it matches the telephone information of the key telephone 20 that has performed the display request operation (my incoming call history) (S71). . If they do not match (No), the process proceeds to step S73. If they match (Yes), the corresponding incoming call history information (sender information, time information) is sequentially temporarily stored (S72) and taken over to step S73.

  In step S73, the calculated value is “minus 1”. This is a process for referring to the old incoming call history sequentially from the latest incoming call history. Next, it is determined whether or not the calculation value has become “0” as a result of “minus 1” (S74). If it is not “0” (No), the process proceeds to step S76. When it becomes “0” (Yes), the calculation value is set to n (S75), and the process proceeds to step S76.

  In step S76, it is determined whether or not the calculated value matches the value of the latest position pointer. This is a process for determining whether all the storage areas of the incoming call history storage means F35 have been referenced. If they match (Yes), the process proceeds to step S79. If they do not match (No), the calculated value is temporarily stored (S77) and taken over to step S78.

  In step S78, it is determined whether the incoming call history information sequentially temporarily stored in step S72 has reached a predetermined value (for example, 20). When the predetermined value is reached (Yes), the process proceeds to step S79. When the predetermined value is not reached (No), the process is transferred to step S71 and the same process is repeated.

  In step S79, the incoming call history information sequentially temporarily stored in step S72 is processed so that it can be displayed on the LCD display 29 of the key telephone 20, notified to the data transmitting / receiving means F33, and the process is terminated.

  Next, processing of the non-response history determination unit F39 and the non-response incoming call history display control unit F40 in the central control unit 11 of the key telephone main device 10 will be described with reference to FIG. FIG. 5 starts from the point where the notification of the non-response history is received from the reception analysis means F36. First, the value of the latest position pointer of the incoming call history storage means F35 is acquired and temporarily stored for calculation (hereinafter also referred to as calculation value) (S80).

  Next, it is determined whether or not the answering telephone information is stored by referring to the answering telephone information in the incoming call history storage means F35 indicated by the calculated value (S81). If it is stored (Yes), the process proceeds to step S83. If it is not stored (No), the corresponding incoming call history information (sender information, time information) is sequentially temporarily stored (S82) and taken over to step S83.

  In step S83, the calculated value is “minus 1”. This is a process for referring to the old incoming call history sequentially from the latest incoming call history. Next, it is determined whether or not the calculated value has become “0” as a result of “minus 1” (S84). If it is not “0” (No), the process proceeds to step S86. When it becomes “0” (Yes), the calculation value is set to “n” (S85), and the process is transferred to step S86.

  In step S86, it is determined whether or not the calculated value matches the value of the latest position pointer. This is a process for determining whether all the storage areas of the incoming call history storage means F35 have been referenced. If they match (Yes), the process proceeds to step S89. If they do not match (No), the calculated value is temporarily stored (S87) and taken over to step S88.

  In step S88, it is determined whether the incoming call history information sequentially temporarily stored in step S82 has reached a predetermined value (for example, 40). When the predetermined value is reached (Yes), the process proceeds to step S89. If the predetermined value is not reached (No), the process is passed to step S81 and the same process is repeated.

  In step S89, the incoming call history information temporarily stored in step S82 is processed so that it can be displayed on the LCD display 29 of the key telephone 20, notified to the data transmission / reception means F33, and the process is terminated.

  Next, processing of the other response history determination unit F41 and the other response incoming history display control unit F42 in the central control unit 11 of the key telephone main device 10 will be described with reference to FIG. FIG. 6 starts from the point where the notification of the other TEL history is received from the reception analysis means F36. First, the value of the latest position pointer in the incoming call history storage means F35 is acquired and temporarily stored for calculation (hereinafter also referred to as calculation value) (S90).

  Next, with reference to the answering telephone information of the incoming call history storage means F35 indicated by the calculated value, it is determined whether or not it matches the telephone information of the key telephone 20 specified by the other TEL history (S91). If they do not match (No), the process proceeds to step S93. If they match (Yes), the corresponding incoming call history information (sender information, time information) is temporarily stored sequentially (S92), and the process proceeds to step S93.

  In step S93, the calculated value is “minus 1”. This is a process for referring to the old incoming call history sequentially from the latest incoming call history. Next, it is determined whether or not the calculated value has become “0” as a result of “minus 1” (S94). When it is not “0” (No), the process proceeds to step S96. When it becomes “0” (Yes), the calculated value is set to “n” (S95), and the process proceeds to step S96.

  In step S96, it is determined whether or not the calculated value matches the value of the latest position pointer. This is a process for determining whether all the storage areas of the incoming call history storage means F35 have been referenced. If they match (Yes), the process proceeds to step S99. If they do not match (No), the calculated value is temporarily stored (S97) and taken over to step S98.

  In step S98, it is determined whether the incoming call history information sequentially temporarily stored in step S92 has reached a predetermined value (for example, 20). When the predetermined value is reached (Yes), the process proceeds to step S99. If the predetermined value is not reached (No), the process proceeds to step S91 and the same process is repeated.

  In step S99, the incoming call history information sequentially stored in step S92 is processed so that it can be displayed on the LCD display 29 of the key telephone 20 that has performed the display request operation, and the data transmission / reception means F33 is notified and the process is terminated.

  Next, the processing of all incoming call history display control means F43 in the central control unit 11 of the key telephone main device 10 will be described with reference to FIG. FIG. 7 starts from the place where the notification of the entire incoming call history is received from the reception analysis means F36. First, the value of the latest position pointer in the incoming call history storage means F35 is acquired and temporarily stored for calculation (hereinafter also referred to as calculation value) (S100).

  Next, with reference to the incoming call history information in the incoming call history storage means F35 indicated by the calculated value, the corresponding incoming call history information (sender information, time information, answering telephone information) is sequentially temporarily stored (S101) and taken over to step S102. .

  In step S102, the calculated value is “minus 1”. This is a process for referring to the old incoming call history sequentially from the latest incoming call history. Next, it is determined whether or not the calculation value has become “0” as a result of “minus 1” (S103). If it is not “0” (No), the process proceeds to step S105. When it becomes “0” (Yes), the calculated value is set to “n” (S104), and the process is transferred to step S105.

  In step S105, it is determined whether or not the calculated value matches the value of the latest position pointer. This is a process for determining whether all the storage areas of the incoming call history storage means F35 have been referenced. If they match (Yes), the process proceeds to step S108. If they do not match (No), the calculated value is temporarily stored (S106) and taken over to step S107.

  In step S107, it is determined whether the incoming call history information sequentially temporarily stored in step S101 has reached a predetermined value (for example, 200). If the predetermined value has been reached (Yes), the process proceeds to step S108. If the predetermined value is not reached (No), the process is passed to step S101 and the same process is repeated.

  In step S108, the incoming call history information temporarily stored in step S101 is processed so that it can be displayed on the LCD display 29 of the key telephone 20, notified to the data transmitting / receiving means F33, and the process is terminated.

  In step S108, “processing the incoming call history information that is temporarily stored temporarily so that it can be displayed on the LCD display 29 of the key telephone 20” means that the LCD display 29 is configured to display at the same time. For example, in the case of a configuration that can display five lines at the same time, notifying the data transmitting / receiving means F33 means notifying the first five lines of the incoming call history information. Although not shown in the figure, the incoming call history information on the sixth and subsequent lines is configured to be notified when the next information display operation is performed from the key telephone 20. (The same applies to step S79 in FIG. 4, step S89 in FIG. 5, and step S99 in FIG. 6.)

FIG. 2 is a schematic configuration diagram of a key telephone main device 10 and a key telephone 20 according to the present invention. FIG. 3 is a functional block diagram of a central control unit 11 and a storage unit 16 according to the present invention. The flowchart of the memory | storage process of the incoming call history to the incoming call history memory | storage means F35 in the memory | storage part 16 of the key telephone main apparatus 10 which concerns on this invention. The flowchart of the process in the self-response log | history determination means F37 and the self-call history display control means F38 in the central control part 11 of the key telephone main apparatus 10 which concerns on this invention. The flowchart of the process in the non-response history determination means F39 and the non-response incoming call history display control means F40 in the central control part 11 of the key telephone main apparatus 10 which concerns on this invention. The flowchart of the process in the other response log | history determination means F41 in the central control part 11 of the key telephone main apparatus 10 which concerns on this invention, and the other response incoming call history display control means F42. The flowchart of the process in all the incoming call history display control means F43 in the central control part 11 of the key telephone main apparatus 10 which concerns on this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Button telephone main unit 11 Central control part 12 Communication path switch 13 External circuit 14 Real time clock 15 Internal circuit 16 Memory | storage part 20 Button telephone 21 Control part 22 Data transmission / reception circuit 23 Voice processing part 24 Handset 25 Speaker 26 Dial key 27 External line key 28 Function keys 29 LCD display F30 External circuit control means F31 Time acquisition means F32 Call path control means F33 Data transmission / reception means F34 External line incoming control means F35 Incoming call history storage means F36 Reception analysis means F37 Self-response history determination means F38 Self-incoming history display Control means F39 non-response history determination means F40 non-response incoming history display control means F41 other response history determination means F42 other response incoming history display control means F43 all incoming history display control means

Claims (5)

In a key telephone apparatus comprising a key telephone main apparatus that accommodates one or more external lines and a plurality of extensions, and a plurality of button telephones connected to the extensions,
The button telephone includes a display unit capable of displaying characters, and a display request operation means for requesting display of a response history, a non-response history, all incoming histories, or a self-response history of a key telephone other than itself. One or more display request operation means set in advance ,
The key telephone main unit is configured such that when there is an incoming call on the external line, caller information of the external line incoming call, time information corresponding to the external line incoming call, and any of the plurality of key telephones responding to the external line incoming call Incoming call history storage means for sequentially storing response button telephone information;
Whether or not the response key telephone information stored in the incoming call history storage means matches the key telephone information other than the self when the display request operation for displaying the response history of the key telephone other than the self by the key telephone is detected Other response history determination means for determining
The other response history determining means processing the calling party information and the time information corresponding to the response button telephone information is determined to match the key telephone information other than the self as Ru can be displayed on the display unit of the key telephone to notify Other response incoming call history display control means for controlling,
A non-response history determination means for determining whether or not response button telephone information is stored in the incoming call history storage means when a display request operation for displaying a non-response history by the key telephone is detected;
The non-response history determination means determines that response button telephone information is not stored, and processes and notifies the caller information and time information corresponding to the non-response history recognized and displayed on the display unit of the key telephone Unanswered incoming call history display control means for performing control,
All or a predetermined number of caller information and time information stored in the incoming call history storage means and response button telephone information stored when a display request operation for displaying all incoming calls by the key telephone is detected. Is processed so that it can be displayed on the display unit of the key telephone, and all incoming call history display control means for performing control to notify ,
Whether or not the response button telephone information stored in the incoming call history storage means matches the own key telephone information when the display request operation for displaying the response history of the own key telephone by the key telephone is detected. Self-response history determination means for determining;
Control for processing and notifying the caller information and time information corresponding to the response button telephone information determined by the self response history determination means to match the self key telephone information so as to be displayed on the display unit of the key telephone. A button telephone apparatus comprising: a self-incoming call history display control means for performing . The button telephone apparatus according to claim 1,
The key telephone apparatus according to claim 1, wherein the display unit of the key telephone has a different number of display digits for each key telephone. A plurality of button telephones that contain one or more external lines and a plurality of extensions, and that are connected to the extensions, a display unit capable of displaying characters, and response histories and non-response histories of button telephones other than the self, Key telephones constituting a key telephone apparatus with a key telephone having one or more preset display request operation means among the display request operation means for requesting display of the received call history or the own response history In the device
When there is an incoming call on the outside line, the sender information of the outside line incoming call, the time information corresponding to the outside line incoming call, and the response button telephone information when any of the plurality of key telephones responds to the outside line incoming call are sequentially stored. Incoming call history storage means,
Whether or not the response key telephone information stored in the incoming call history storage means matches the key telephone information other than the self when the display request operation for displaying the response history of the key telephone other than the self by the key telephone is detected Other response history determination means for determining
The other response history determining means processing the calling party information and the time information corresponding to the response button telephone information is determined to match the key telephone information other than the self as Ru can be displayed on the display unit of the key telephone to notify Other response incoming call history display control means for controlling,
A non-response history determination means for determining whether or not response button telephone information is stored in the incoming call history storage means when a display request operation for displaying a non-response history by the key telephone is detected;
The non-response history determination means determines that response button telephone information is not stored, and processes and notifies the caller information and time information corresponding to the non-response history recognized and displayed on the display unit of the key telephone Unanswered incoming call history display control means for performing control,
All or a predetermined number of caller information and time information stored in the incoming call history storage means and response button telephone information stored when a display request operation for displaying all incoming calls by the key telephone is detected. Is processed so that it can be displayed on the display unit of the key telephone, and all incoming call history display control means for performing control to notify ,
Whether or not the response button telephone information stored in the incoming call history storage means matches the own key telephone information when the display request operation for displaying the response history of the own key telephone by the key telephone is detected. Self-response history determination means for determining and caller information and time information corresponding to the response button-phone information determined by the self-response history determination means to match the self-button telephone information can be displayed on the display unit of the key telephone And a self-incoming call history display control means for performing control for notification and processing . A private telephone exchange that accommodates one or more external lines and a plurality of extensions and has an incoming call history storage means; a display unit that is connected to the extension and capable of displaying characters; and a response history of a telephone device other than itself. In a local telephone facility comprising a telephone device having one or more predetermined display request operation means among display request operation means for requesting display of non-response history, all incoming call history, or own response history An incoming call history display method,
When the private telephone exchange apparatus receives an incoming call on the external line, the caller information of the external line incoming call, time information corresponding to the external line incoming call, and any of the plurality of telephone apparatuses responding to the external line incoming call Performing incoming call history storage processing for sequentially storing response telephone device information in the incoming call history storage means;
When the private telephone exchange apparatus detects a display request operation for displaying a response history of a telephone device other than itself by the telephone device, the telephone other than the self is used for the response telephone device information stored in the incoming call history storage means. Performing other response history determination processing for determining whether or not the device information matches,
The private telephone exchange apparatus can display caller information and time information corresponding to the response telephone apparatus information determined to match the telephone apparatus information other than the self by the other response history determination process on the display unit of the telephone apparatus. To perform other response incoming call history display control processing for processing to be processed and notified ,
Non-response history determination for determining whether response telephone device information is stored in the incoming call history storage means when the private telephone exchange device detects a display request operation for displaying a non-response history by the telephone device Processing steps;
The private telephone exchange apparatus displays on the display unit of the telephone apparatus the caller information and the time information corresponding to the non-response history recognized by determining that the response telephone apparatus information is not stored by the non-response history determination process. Steps to process the non-response incoming call history display control process to control and notify so that it can be,
When the local telephone device detects a display request operation for displaying all incoming histories by the telephone device, all or a predetermined number of sender information and time information stored in the incoming history storage means and storage Processing the response telephone device information when it is being performed so that it can be displayed on the display unit of the telephone device, and performing a total incoming call history display control process for performing control to notify,
When the private telephone exchange apparatus detects a display request operation for displaying its own response history by the telephone apparatus, the response telephone apparatus information stored in the incoming call history storage means matches the own telephone apparatus information. Caller information corresponding to the response telephone device information determined by the private telephone exchange apparatus to match the own telephone device information by the self-response history determination processing. And a step of performing a self-incoming history display control process for performing control so as to display the time information on the display unit of the telephone device and performing notification . The incoming call history display method according to claim 4,
The incoming call history display method, wherein the display unit of the telephone device has a different number of display digits for each telephone device .

Images