JP2005339309A - Hospital reception system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a hospital reception system for accepting an application of medical examination or prescription issuing through a communication line, capable of facilitating the application procedure to a hospital by a patient, and shortening the waiting time at the time of making an application to medical examination, for example, even if the application is made just before the medical examination. <P>SOLUTION: This hospital reception system 100 comprises a hospital reception server 10 connected to a patient terminal 30 held by a patient through the Internet 50. The patient terminal 30 comprises a data reading means reading data containing a patient ID and address information of the hospital reception server 10, which are recorded in a patient registration card 40; and a communication means transmitting the patient ID read by the data reading means to an address designated by the address information via the Internet 50. The hospital reception server 10 comprises a patient information storage device storing the patient ID and personal information of the patient in conformation to each other; and a retrieval means retrieving, based on the patient ID received via the patient terminal 30, the personal information of the patient from the patient information storage device. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a hospital reception system, and more particularly, to a hospital reception system that accepts patient examinations and issuance of prescriptions.

  In a hospital having a plurality of medical subjects such as a general hospital, a hospital reception system is used in order to improve the efficiency of reception at a window. In the conventional hospital reception system, the diagnosis is performed using a diagnosis reception terminal installed in the hospital. When a patient is examined, he / she submits an examination ticket to the reception desk of the hospital and notifies the reception staff of the desired medical treatment subject. Next, the reception staff refers to the patient identification information described on the examination ticket, and inputs the patient identification information and the medical subject at the examination reception terminal. The diagnosis reception terminal registers the identification information of patients waiting for a diagnosis in the storage device of each department in the order in which the input is received, and each diagnosis department calls the patient's diagnosis in the order registered in the storage device.

  In conventional hospital examination reception, in order to accept, the patient must go directly to the hospital and submit an examination ticket. Here, when there are many other patients waiting for examination, there is a problem that the patient has to wait for a long time in the hospital. Moreover, the patient cannot know the number of patients waiting for a medical examination unless he / she goes to the hospital. On the other hand, the reception staff has a problem that input work at the examination reception terminal is a heavy work load. In order to shorten the waiting time of patients, there are hospitals that accept telephone calls, but the work load on the reception staff due to input work cannot be reduced.

With respect to the above problem, Patent Document 1 proposes a hospital reception system that makes a reservation prior to reception via the Internet. The hospital reception system includes a patient terminal such as a personal computer or a mobile phone possessed by a patient and a hospital reception server, and connects the patient terminal and the reception server via the Internet. The patient accesses the home page provided by the hospital terminal using the patient terminal, and transmits his / her identification information described in the examination ticket, a desired examination time, and the like. The reception server that has received the transmission from the patient terminal checks the available time of the doctor in charge, determines whether reservation is possible, and notifies the patient terminal of the result.
JP 2001-325355 A

  According to the hospital reception system of the above-mentioned patent document, it is necessary for the patient to access the homepage of a specific hospital on the web screen or to input his / her identification number or the like. However, there are many patients who are unfamiliar with the operation of terminals such as personal computers and mobile phones, and for many patients, it is a burden to input for appointment, or the input itself is not possible. There is.

  In the hospital reception system described in the above-mentioned patent document, it is possible to make a reservation even when there is no medical examination available. However, in the case of making a reservation just before the medical examination such as the day, there are many patients who are already waiting for the medical examination. Therefore, even if the appointment is made, there is a problem that it is necessary to wait for a long time after visiting the hospital.

  In view of the above, the present invention is a hospital reception system that accepts examinations and issuance of prescriptions via a communication line, and allows a patient to easily accept a hospital. The purpose is to provide a hospital reception system that can shorten the waiting time even immediately before.

In order to achieve the above object, a hospital reception system of the present invention is a hospital reception system including a reception server connected via a communication line to a communication terminal held by a patient,
The communication terminal is configured to read data including at least patient identification information and address information of the reception server recorded on the examination card, and read patient identification information read by the data reading means into the communication line. And a communication means for transmitting to the address specified by the address information via
The reception server stores the patient identification information and the patient personal information in association with each other, and the patient information storage device based on the patient identification information received via the communication terminal. Search means for searching for personal information of the patient is provided.

  According to the present invention, since the data reading means reads the data recorded on the examination card, the input operation to the communication terminal can be facilitated. In addition, since the address of the reception server can be specified by reading the address information of the reception server recorded on the examination card by the data reading means, the work of accessing the reception server can be facilitated. For this reason, a patient who is unfamiliar with the operation of the terminal can easily perform input to the communication terminal. In the reception server, the search means searches the patient information storage device based on the patient ID received from the communication terminal, so that the reception server can know the personal information of the patient based on the accessed communication terminal.

  In a preferred embodiment of the present invention, upon receipt of patient identification information from a communication terminal, the reception server transmits access screen information including patient personal information searched by the search means to the communication terminal. Information transmission means is further provided. Further, when the reception server receives a diagnosis request for a specific hospital or medical subject from a communication terminal, the reception server stores the received medical request in the reception queue for each specific hospital or medical subject in the order of reception. It is also a preferable aspect to further include

  In a preferred embodiment of the present invention, the reception server generates diagnosis waiting information with reference to a diagnosis queue stored in the diagnosis queue storage device, and generates the generated diagnosis waiting information from the communication terminal. It further includes a waiting-for-medicine information generating means for transmitting in response to the request. The examination waiting information includes, for example, information on the number of patients waiting for the examination and the expected waiting time for the examination. The examination waiting time is calculated, for example, by multiplying the number of patients waiting for the examination and the expected examination time per patient.

  In a preferred embodiment of the present invention, the waiting-for-medicine information includes a predicted consultation time for each consultation request, and the predicted consultation time is determined according to the distinction between the initial diagnosis, the re-examination, and the prescription issuance for each diagnosis request. Different. As a result, a more accurate examination waiting time can be calculated.

  The data recorded on the examination card may be at least partially a barcode. Alternatively, it may be data recorded on a magnetic tape or IC chip on a diagnosis card. The hospital reception system of the present invention can receive a plurality of hospitals or a plurality of medical subjects.

  Hereinafter, with reference to the drawings, the present invention will be described in more detail based on exemplary embodiments according to the present invention. FIG. 1 shows the configuration of a hospital reception system according to the first embodiment of the present invention. The hospital reception system 100 is a system that accepts medical examinations via the Internet (communication line) 50, and includes a hospital reception server 10 installed in a hospital 101 and a patient terminal (communication terminal) 30 owned by a patient. Prepare. The patient terminal 30 is a mobile phone terminal, has an Internet connection function in addition to a normal telephone function, and can transmit and receive information to and from the hospital reception server 10 via the wireless antenna 33A. The patient terminal 30 also includes a barcode reading unit 35A that reads information from the barcode of the examination ticket 40.

  FIGS. 2A and 2B show examples of notation on the front and back surfaces of the examination ticket, respectively. The examination ticket 40 is issued by the hospital 101, and a hospital code, which is the issued hospital code, a subject code, which is a medical subject code, and a patient ID, which is patient identification information, are described as bar codes. In addition, input items such as “first visit”, “acceptance confirmation”, and “acceptance cancellation” are described as bar codes. In this example, the hospital code and patient ID are on the front face 40a of the examination ticket, the subject codes on the back face 40b, and the input items such as “first visit”, “acceptance confirmation”, “reception acceptance” are barcodes, respectively. It is written as. These bar codes are displayed side by side on the character display.

  FIG. 3A shows hardware constituting the patient terminal. The patient terminal 30 is an information processing apparatus such as a handy terminal having a communication function. Further, a CPU 31, a storage device 32, a database 37, a communication device 33, an input device 34, a barcode reader 35, a display device 36, and the like are provided. These hardwares are connected to each other via a bus.

  The input device 34 has a function of receiving input of characters, numbers, and the like by patient operations. The bar code reader 35 has a function of reading a bar code printed on the examination ticket 40. The display device 36 has a function of displaying various information on the display screen 36A. The communication device 33 is wirelessly connected to the Internet 50 and has a function of transmitting / receiving information to / from the hospital reception server 10.

  FIG. 3B shows the function of the patient terminal as a block diagram. The patient terminal 30 includes address search means 38 stored as a program in the storage device 32 and hospital address information 39 stored in the database 37. The hospital address information 39 is information in which the hospital code is associated with the address of the hospital reception server 10 of the hospital specified by the hospital code. The address search means 38 searches the hospital address information 39 by reading the barcode of the hospital code on the examination ticket 40, and specifies the address of the hospital reception server 10 of the hospital specified by the hospital code. The patient uses the patient terminal 30 to request the hospital reception server 10 to transmit his / her ID information, request a medical appointment, and the like.

  FIG. 4A shows hardware constituting the hospital reception server. The hospital reception server 10 is an information processing apparatus such as a workstation server, and includes a CPU 11, a storage device 12, a database 13, a communication device 14, an input device 15, a display device 16, and the like. These hardwares are connected to each other via a bus.

  FIG. 4B shows the function of the hospital reception server as a block diagram. The hospital reception server 10 includes a search unit 21, a screen information transmission unit 22, a medical examination reception status / inquiry unit (a medical examination waiting information generation unit) 23, a medical examination reception unit 24, and a database 13 stored as programs in the storage device 12. The patient information 25 and the examination reception information (diagnosis queue) 26 accumulated therein are provided. The patient information 25 includes the patient's personal information such as the patient ID, the date and time of the examination, the medical treatment subject that received the examination, and whether or not the insurance card is presented for the patient using the hospital. The medical examination reception information 26 is information in which patient IDs of patients who are waiting for a medical examination are arranged in order of reception for each medical subject.

  The search means 21 searches the patient information 25 stored in the database 13 based on the patient ID, determines whether the patient ID of the corresponding patient exists, and the patient ID of the corresponding patient exists. It has a function to extract personal information of patients. The reception screen transmission means 22 has a function of transmitting access screen information to be displayed on the display unit 36 </ b> A of the patient terminal 30 to the patient terminal 30.

  The examination reception status / inquiry means 23 has a function of referring to the examination reception information 26 stored in the database 13 in response to a request from the patient terminal 30 and checking the number of patients waiting for the examination. Also, the expected waiting time is calculated by multiplying the number of patients waiting for the examination and the waiting time expected for each patient. The medical examination receiving means 24 has a function of accepting a patient by registering a patient ID for each medical subject in a medical examination waiting state in the medical examination receiving information 26 stored in the database 13 in response to a request from the patient terminal 30. Have. The examination reception status / inquiry means 23 and the examination reception means 24 are read out by the CPU 11 and necessary processes are performed.

  5 and 6 show a processing procedure when a medical appointment is made using the hospital reception system 100. FIG. Prior to this examination, the patient receives registration of a patient ID and issuance of an examination ticket 40 at the hospital 101 that provides the hospital reception system 100.

  As shown in FIG. 5, when a medical appointment is made, the patient first reads the hospital code and the patient ID barcode printed on the examination ticket 40 using the patient terminal 30 (step A1). The patient terminal 30 searches the hospital address information 39 stored in the database 37 based on the read hospital code, and specifies the address of the hospital reception server 10 specified by the hospital code (step A2). Subsequently, when the patient issues a transmission instruction to the patient terminal 30, the patient terminal 30 transmits the patient ID and access request information, which is information for requesting access, to the identified hospital reception server 10 ( Step A3). The transmission instruction is a simple operation such as pressing a “transmission” button, for example. The hospital reception server 10 receives information from the patient terminal 30 (step B1).

  Next, in the hospital reception server 10, the search means 21 searches the patient information 25 stored in the database 13 based on the received patient ID (step B2), and determines whether the corresponding patient ID is included. (Step B3). When the patient ID is included, the screen information transmission means 22 transmits access acceptance information, which is a notification to accept access from the patient terminal 30, to the patient terminal 30 together with the access screen information (step B4). . The patient terminal 30 receives the access reception information from the hospital reception server 10 and displays that information on the display unit 36A (step A4). When the patient ID is not included, the fact that the screen information transmitting means 22 cannot accept is transmitted to the patient terminal 30 and the process is terminated.

  Next, the patient selects whether the examination content is “first visit” or “re-examination”, and uses the patient terminal 30 to make the first visit indicated on the examination ticket 40 in the case of “first visit”. Is read (step A5). In other words, even if an examination ticket is issued, it will be treated as a “first visit” when it recurs after the illness has been cured, or when it is examined with another illness. Since it becomes long, the treatment is divided.

  Next, the patient reads the bar code of the subject code of the medical subject desired by the patient, which is written on the examination ticket 40, using the patient terminal 30 (step A6). Subsequently, when the patient issues a transmission instruction to the patient terminal 30, the patient terminal 30 transmits information on the “first visit” and the subject code to the hospital reception server 10 (step A7). The hospital reception server 10 receives these pieces of information from the patient terminal 30 (step B5).

  Next, in the hospital reception server 10, the medical examination reception status / inquiring means 23 refers to the medical examination reception information 26 stored in the database 13 to check the number of patients waiting for a medical examination and is in a medical examination waiting state. The expected waiting time is calculated by multiplying the number of patients and the expected examination time for each individual patient, and these pieces of information are used as examination waiting information (step B6). When calculating the expected waiting time, the expected examination time for each patient can be set longer when the corresponding patient is “first visit” than when “revisit”. Subsequently, the hospital reception server 10 transmits the generated examination waiting information to the patient terminal 30 (step B7). The patient terminal 30 receives the examination waiting information from the hospital reception server 10 and displays the examination waiting information on the display unit 36A (step A8). The patient confirms the examination waiting information received at the patient terminal 30.

  Next, as shown in FIG. 6, the patient selects to confirm or cancel the acceptance of the examination, and reads the barcode for confirming or canceling the reception using the patient terminal 30 (step A9). Subsequently, when the patient issues a transmission instruction to the patient terminal 30, the patient terminal 30 transmits the input information of acceptance confirmation or reception suspension to the hospital reception server 10 (step A <b> 10). Subsequently, the hospital reception server 10 receives information from the patient terminal 30 (step B8).

  Next, in the hospital reception server 10, the diagnosis reception means 24 determines whether the patient request is accepted or canceled (Step B <b> 9). When the patient's request is acceptance confirmation, the examination acceptance means 24 confirms acceptance by registering the patient ID for each medical subject in the examination acceptance information 26 stored in the database 13 (step B10). ). When the patient's request is to cancel the reception, the diagnosis reception unit 24 ends the process and ends the entire process.

  Subsequent to step B10, the medical examination receiving means 24 adds a time shorter by, for example, about 20 minutes than the expected waiting time to the current time, and calculates it as a desired visit time (step B11). Further, the search means 21 searches the patient information 25 stored in the database 13 based on the patient ID, and generates as notification information whether or not to bring an insurance card and other information to be notified to each individual patient. . Subsequently, the hospital reception server 10 transmits reception confirmation information, desired visit time, and notification information to the patient terminal 30 (step B12), and ends the process. Subsequently, the patient terminal 30 receives these pieces of information from the hospital reception server 10 and displays them on the display unit 36A (step A11). The patient confirms the information received at the patient terminal 30. FIG. 7 shows an example of information displayed on the display unit 36A. In the example shown in the figure, the hospital name, the medical subject, the number of patients waiting for the examination, and the desired visit time are displayed.

  According to the hospital reception system 100 and the diagnosis reception method of the present embodiment example, the patient receiving the diagnosis can receive the diagnosis in advance using the patient terminal 30 before going to the hospital. In addition, the patient's waiting time can be shortened by notifying the patient of the desired visit time according to the expected examination time. Furthermore, the patient terminal 30 is provided with a barcode reader 35, and accesses the connected hospital reception server 10 and accepts a diagnosis only by an operation such as reading a barcode written on the examination ticket 40. I can do it. Therefore, the operation required for receiving the diagnosis is simplified, and even a patient who is not good at operating the terminal can easily receive the operation.

  According to the hospital reception system 100 and the diagnosis reception method of the present embodiment example, it is possible to easily receive the diagnosis by reading the necessary input items with the barcode reader 35, so that a personal computer, a mobile phone, etc. It is also suitable for use by patients who have difficulty in inputting into their terminals. In addition, the patient is notified of the desired visit time according to the expected waiting time, and the waiting time at the hospital can be shortened. ing. Further, since the input work to the hospital reception server can be eliminated to reduce the work load of the hospital reception staff, it is also suitable for use in hospitals having many medical subjects.

  In the present embodiment example, all items input by the patient are read from the barcode, but the main items such as the hospital code, patient ID, and medical treatment subject code are read from the barcode, and for items other than these, You may make it select from the several choice displayed by inputting using the input device 34 of the patient terminal 30, or on the screen 36A. Further, on the examination ticket 40, the address of the hospital reception server 10 is specified as a bar code instead of the hospital code, and the address of the hospital reception server 10 is read by reading the barcode of the hospital reception server 10 address. Also good. In this case, the address search means 38 and the hospital address information 39 are not necessary. The communication line is not limited to the Internet 50, and other wired or wireless communication networks can be used.

  In the present embodiment example, the patient terminal 30 may further include automatic transmission means for automatically transmitting information to be transmitted on condition that a preset barcode is read. In this case, the patient does not need to give a transmission instruction to the patient terminal 30, and can accept it only by reading the barcode.

  In the present embodiment, the patient terminal 30 is composed of a mobile phone. However, in addition to this, a terminal such as a personal computer that can be connected to the Internet, or these terminals and these terminals can be connected. And an external device having a function of reading a barcode. Further, the reading of information is not limited to the reading of the bar code written on the examination ticket 40, and for example, the information may be read from a magnetic tape or an IC chip attached to the examination ticket 40.

  In this embodiment, the hospital reception server 10 is installed in the hospital 101. However, for example, the hospital reception server 10 may be installed in a predetermined management center that manages the reception of examinations in a plurality of hospitals and manages a plurality of hospitals. Good. If the reception desk of the hospital is provided with a device having a function of reading the bar code of the examination ticket and performs the reception work, the reception work can be made more efficient.

  In the hospital reception system 100 of the first embodiment, the hospital reception server 10 may accept prescription issuance via the Internet. The hospital reception system according to the second embodiment of the present invention in which the hospital reception server accepts prescription issuance via the Internet will be described below. In the hospital reception system of the present embodiment, as shown in FIG. 8, a bar code of “Prescription Request” is further written on the back side 40 b of the medical examination ticket shown in FIG. Yes.

  FIG. 9 shows the acceptance function for issuing a prescription in the hospital reception server 10 of this embodiment. The hospital reception server 10 further includes prescription issuing permission means 27 stored as a program in the storage device 12 and prescription information 28 stored in the database 13. The prescription information 28 includes information such as a patient ID, a prescription issuance date and time, a prescription, and whether or not a prescription is issued determined by a doctor.

  The prescription issuance permission unit 27 has a function of searching for prescription information 28 based on the patient ID in response to a request from the patient terminal 30 and checking whether or not a prescription can be issued. In addition, when a prescription can be issued, the prescription information stored in the prescription information 28 is extracted in response to a request from the patient terminal 30 and transmitted to the patient terminal 30 via the Internet 50.

  10 and 11 show a flow of a hospital reception method for issuing a prescription using the hospital reception system of this embodiment. The hospital reception method of the present embodiment is the same as the hospital reception method of the first embodiment until step B4. Subsequent to step B4, as shown in FIG. 10, the patient reads the prescription request barcode printed on the examination ticket 40 using the patient terminal 30 (step A12). Subsequently, the patient reads the bar code of the subject code of the medical subject desired by the patient, which is written on the examination ticket 40, using the patient terminal 30 (step A13). Subsequently, when the patient instructs the patient terminal 30 to transmit, the patient terminal 30 transmits prescription request and subject code information to the hospital reception server 10 (step A14). The hospital reception server 10 receives these pieces of information from the patient terminal 30 (step B13).

  Next, in the hospital reception server 10, the prescription issuance permission unit 27 searches the prescription information 28 stored in the database 13 based on the patient ID, and checks whether or not the prescription can be issued for the corresponding patient (step B14). Subsequently, the prescription issuance permission unit 27 determines whether or not a prescription can be issued (step B15). If the prescription can be issued, the prescription issuance permission unit 27 generates prescription issuance permission information indicating that the prescription is permitted and transmits it to the patient terminal 30 (step B16). The patient terminal 30 receives the prescription issuance permission information and displays it on the display unit 36A (step A15).

  If the prescription cannot be issued in step B15, as shown in FIG. 11, the prescription issuance permission means 27 transmits a message for urging the patient to visit the patient terminal 30 (step B20). The patient terminal 30 receives the message from the hospital reception server 10 and displays it on the display unit 36A (step A19). As a result, the entire process ends.

  Subsequent to Step A15, the patient selects a request for issuing or canceling the prescription, and uses the patient terminal 30 to read the reception confirmation or reception stop barcode on the examination ticket 40 (Step A16). Subsequently, when the patient issues a transmission instruction to the patient terminal 30, the patient terminal 30 transmits information on reception confirmation or reception cancellation to the hospital reception server 10 (step A17). Subsequently, the hospital reception server 10 receives information (step B17).

  Next, in the hospital reception server 10, the prescription issuance permission unit 27 determines whether the patient's request is confirmed or canceled (Step B18). When the patient's request is acceptance confirmation, the prescription issuance permission means 27 searches the prescription information 28 based on the patient ID, extracts the prescription information of the corresponding patient, and transmits it to the patient terminal 30 ( Step B19). The patient terminal 30 receives the prescription information from the hospital reception server 10 and displays it on the display unit 36A (step A18). The patient receives a medicine from a prescription pharmacy based on the prescription displayed on the display unit 36A. When the patient's request is to cancel the reception, the prescription issuance permission unit 27 ends the process, thereby ending the entire process.

  According to the hospital reception system and hospital reception method for issuing a prescription according to this embodiment, the prescription issuance permission unit 27 determines whether or not a prescription can be issued in response to a request from the patient terminal 30. A prescription can be issued. This allows the patient to receive a prescription without going to the hospital, thereby greatly reducing the burden on the patient.

  As mentioned above, although this invention was demonstrated based on the suitable embodiment example, the hospital reception system which concerns on this invention is not limited only to the structure of the said embodiment example, Various from the structure of the said embodiment example. A hospital reception system that has been modified and changed as described above is also included in the scope of the present invention.

It is a block diagram which shows the structure of the hospital reception system of the example of 1st Embodiment. 2 (a) and 2 (b) are diagrams showing the front and back surfaces of the examination ticket, respectively. FIG. 3A is a block diagram showing hardware constituting the patient terminal of FIG. 1, and FIG. 3B is a block diagram showing functions of the patient terminal of FIG. 4A is a block diagram showing hardware constituting the hospital reception server of FIG. 1, and FIG. 4B is a block diagram showing functions of the hospital reception server of FIG. It is a flowchart which shows the procedure of the hospital reception method of 1st Embodiment. FIG. 6 is a flowchart subsequent to FIG. 5 showing a procedure of the hospital reception method of the first embodiment. It is a figure which shows the content displayed on the screen of a patient terminal. It is a figure which shows the back surface of the examination ticket which concerns on the example of 2nd Embodiment. It is a block diagram which shows the function of the hospital reception server of 2nd Embodiment. It is a flowchart which shows the procedure of the hospital reception method of 2nd Embodiment. It is a flowchart which shows the procedure of the hospital reception method of 2nd Embodiment.

Explanation of symbols

10: Hospital reception server 11: CPU
12: Storage device 13: Database 14: Communication device 15: Input device 16: Display device 21: Search means 22: Screen information transmission means 23: Examination acceptance status / inquiry means 24: Examination acceptance means 25: Patient information 26: Examination acceptance Information 27: Prescription issue permission means 28: Prescription information 30: Patient terminal 31: CPU
32: Storage device 33: Communication device 33A: Wireless antenna 34: Input device 35: Bar code reader 35A: Bar code reader 36: Display device 36A: Display unit 37: Database 38: Address search means 39: Hospital address information 40 : Examination ticket 40a: Examination ticket front surface 40b: Examination ticket back surface 41: Barcode 50: Internet 100: Hospital reception system 101: Hospital

Claims (7)

A hospital reception system comprising a reception server connected to a communication terminal held by a patient via a communication line,
The communication terminal is configured to read data including at least patient identification information and address information of the reception server recorded on the examination card, and read patient identification information read by the data reading means into the communication line. And a communication means for transmitting to the address specified by the address information via
The reception server stores the patient identification information and the patient personal information in association with each other, and the patient information storage device based on the patient identification information received via the communication terminal. A hospital reception system comprising search means for searching for personal information of the patient.   The reception server further includes an access screen information transmitting unit that, when receiving patient identification information from a communication terminal, transmits access screen information including the patient personal information searched by the search unit to the communication terminal. 1. The hospital reception system according to 1.   The reception server further includes a diagnosis queue storage device that, when receiving a diagnosis request for a specific hospital or medical subject from the communication terminal, puts the received diagnosis request into a diagnosis queue for each specific hospital or medical subject in the order of reception. The hospital reception system of Claim 1 or 2 provided.   The reception server generates examination waiting information with reference to the examination queue stored in the examination queue storage device, and transmits the generated examination waiting information in response to a request from the communication terminal. The hospital reception system according to claim 3, further comprising information generation means.   5. The hospital according to claim 4, wherein the consultation waiting information includes a predicted consultation time for each consultation request, and the predicted consultation time is different depending on whether a first visit, a re-examination, or a prescription is issued for each diagnosis request. Reception system.   The hospital reception system according to any one of claims 1 to 4, wherein at least a part of the data recorded on the examination card is a barcode.   The hospital reception system according to any one of claims 1 to 6, wherein a plurality of hospitals or a plurality of medical subjects are received.

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