JP2005266893A - Medium return sequence selecting system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To enable a customer to select the sequence of the return of media, and to store information related with the sequence selected by the customer and the customer information in the storage means of a host device, and to apply it to the next operation for returning the medium in the sequence suitable for the tastes of the customer, and for preventing a transaction time from being prolonged without troubling the customer. <P>SOLUTION: This medium return sequence selecting system is provided with a customer operating part 12 to be operated by a customer for executing financial transaction, a medium treating part for treating media and a host interface 17 for communicating with a host device, and the customer operating part 12 is provided with a medium return sequence selecting means. Thus, it is possible for the customer to select the sequence of the return of the media from the medium treating part by operating the medium return sequence selecting means. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a medium return order selection system.

  Conventionally, automatic transaction machines such as ATMs (Automatic Teller Machines) and CDs (Cash Dispensers) have been installed at branches of financial institutions such as banks, credit unions, post offices, etc. Yes. And a customer operates the said automatic transaction apparatus by himself and performs financial transactions, such as payment | withdrawal, withdrawal, transfer, transfer, and passbook entry (for example, refer patent document 1).

In this case, a transaction selection screen is displayed on a display device including a touch panel in the customer operation unit of the automatic transaction apparatus. Then, the customer selects, for example, by touching a “withdrawal” key from selection items as selection means displayed on the display device of the customer operation unit. Thereby, since a guidance screen for withdrawal is displayed on the display device of the customer operation unit, the customer touches the display device according to the displayed guidance, and enters a PIN, an amount, a cash card, etc. Necessary operations for withdrawals such as inserting cards and bankbooks are sequentially performed. When the customer performs an operation according to the guidance, a guidance screen for guiding the next operation is displayed on the display device. Note that voice guidance may be output. Finally, a lid member of the money transfer port in the customer operation unit is opened, and a medium such as cash, a card, a passbook, or a transaction statement slip is returned. Then, the customer receives the returned medium and ends the financial transaction.
Japanese Patent Laid-Open No. 5-73751

  However, in the conventional automatic transaction apparatus, since the order in which various media are returned differs depending on the model, the customer is confused about which medium to receive first, and it takes time until the financial transaction ends. May end up. For example, some automatic transaction devices are returned in the order of cash, card and transaction statement, while other automatic transaction devices are returned in the order of card, transaction statement and cash. . Therefore, if a customer who is used to the order of discharge in the former automatic transaction device operates the latter automatic transaction device, he / she becomes confused about which medium should be received first, and receives all the media for financial transactions. It takes time to finish and the transaction time becomes longer.

  The present invention solves the above-mentioned conventional problems, enables a customer to select the order in which media are returned, and stores information related to the order selected by the customer in the storage means of the host device together with the customer information. Media return order selection that can be stored and applied to the next operation so that the media can be returned in an order that suits the customer's preference, and the transaction time is not prolonged without the customer being confused The purpose is to provide a system.

  Therefore, in the medium return order selection system of the present invention, the customer operation unit that is operated by the customer and performs financial transactions, the medium handling unit that handles the medium, and the upper interface that communicates with the host device, The customer operation unit includes a medium return order selection unit, and by operating the medium return order selection unit, the order in which the medium is returned from the medium handling unit can be selected.

  In another medium return order selection system according to the present invention, further, information on the order in which the selected medium is returned is transmitted to the higher order apparatus and stored together with the customer information of the customer in the storage means of the higher order apparatus. To do.

  In still another medium return order selection system according to the present invention, the customer operation unit further includes a diversion selection unit that selects to divert the order in which the medium is returned from the medium handling unit in a previous financial transaction. By operating the diversion selecting means, the medium is returned from the medium handling unit in the same order as the previous financial transaction.

  In still another medium return order selection system of the present invention, the medium further includes at least one of a card, a statement slip, a passbook, or cash.

  According to the present invention, the medium return order selection system allows the customer to select the order in which the medium is returned, and stores information related to the order selected by the customer in the storage means of the host device together with the customer information. It can be applied to the next operation. Therefore, the media can be returned in an order suitable for the customer's preference, and the transaction time is not prolonged without the customer being confused.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a block diagram showing a functional configuration of the automatic transaction apparatus according to the first embodiment of the present invention, and FIG. 2 is a diagram showing an external appearance of the automatic transaction apparatus according to the first embodiment of the present invention.

  In the figure, reference numeral 10 denotes an automatic transaction apparatus as a medium return order selection system disposed in a branch office of a financial institution such as a bank, a credit union, a post office, etc., for example, an ATM, a CD or the like. The automatic transaction apparatus 10 is an apparatus for a customer of the financial institution to perform financial transactions such as deposit, withdrawal, passbook entry, balance inquiry, transfer, transfer, remittance, time deposit setting, etc. by himself / herself. . In addition, the automatic transaction apparatus 10 is a store of a store such as a main store, a branch, etc. of a financial institution, a store of a convenience store, a supermarket, a department store, a station premises, an underground mall, a city hall, a public facility such as a hospital, a factory, an office, etc. It may be installed in any place, such as a private company, a parking lot, or outdoors such as a roadside. The automatic transaction apparatus 10 may be a multifunction terminal such as a kiosk terminal having other functions such as a ticket reservation function, a product purchase application function, a credit card credit confirmation function, a facility information guidance function, and the like. Good. The customer is a person who opens his / her own account at a financial institution and uses the financial institution, and is generally an individual, but may be a company, an organization, or the like.

  Here, the automatic transaction apparatus 10 is a kind of computer that performs an operation according to a program, and includes a main control unit 11 that comprehensively controls the operation of the automatic transaction apparatus 10 as shown in FIG. The main control unit 11 includes a calculation unit such as a CPU and an MPU, a storage unit such as a semiconductor memory and a magnetic disk, a communication interface, and the like. A customer operation unit 12, a card reader printer 13, a passbook bookkeeping machine 14, a banknote deposit and withdrawal machine. 15, communicably connected to the coin depositing / dispensing machine 16 and the upper interface 17. Control the behavior. Note that the card reader printer 13, the passbook registering machine 14, the banknote depositing and dispensing machine 15 and the coin depositing and dispensing machine 16 function as a medium handling unit. Further, the automatic transaction apparatus 10 is communicably connected to a host computer of the financial institution as an accounting system upper apparatus (not shown) via the upper interface 17 and performs financial transactions. FIG. 2 is a diagram showing an appearance of the automatic transaction apparatus 10, and is a diagram showing an appearance viewed obliquely from the side with respect to the customer, that is, from the front.

  The customer operation unit 12 includes an operation screen of an input device such as a keyboard, a touch panel, and a push button, a display device such as a CRT, a liquid crystal display, and an LED (Light Emitting Diode) display. Note that the operation screen is desirably a touch panel having both functions of the input device and the display device. Therefore, in the present embodiment, the customer operation unit 12 will be described as a touch panel that has both functions of an input device and a display device. Further, the customer operation unit 12 may include a voice output device such as a speaker for outputting voice guidance or the like, a voice input device such as a microphone for the customer to make a call with a staff member of a financial institution, or the like. Good.

  A card slot 21 of the card reader printer 13 is disposed on the front face of the automatic transaction apparatus 10. The card reader printer 13 reads data held on a card as a medium such as a cash card and an embossed image on the card surface, and creates and issues a transaction statement. Here, the card is a card for performing financial transactions such as deposit, withdrawal, transfer, balance inquiry, etc. issued to the customer by the financial institution, and customer information such as the customer's name, account number, and password. Including a magnetic stripe for storing information including. The member that stores the information may be an IC embedded in a card instead of the magnetic stripe. The card reader printer 13 is configured to read and overwrite information stored in a card slot 21 into which a card is inserted and ejected, a card conveying device (not shown), and a card magnetic stripe or IC. A recording head such as a magnetic head for erasing or the like is provided. The card reader printer 13 is preferably capable of handling other types of cards such as cash cards, credit cards, and debit cards issued by other financial institutions.

  Furthermore, the card reader printer 13 has a function of issuing a statement slip as a medium such as a transaction statement slip. The statement is a piece of paper on which information related to financial transactions conducted by the customer, such as deposit, withdrawal, passbook entry, balance inquiry, transfer, transfer, remittance, fixed deposit, etc., is printed. Type, transaction amount, etc. are printed. The statement slip may be issued only when the customer desires.

  In addition, a passbook slot 24 of the passbook recorder 14 is disposed in front of the automatic transaction apparatus 10. The bankbook entry machine 14 prints the contents of financial transactions on a bankbook as a medium, that is, performs bankbook entry. Here, the passbook is a booklet passbook such as a deposit passbook issued by a financial institution to a customer, and records of financial transactions such as deposits, withdrawals, transfers, transfers, remittances, and periodic deposit settings are printed. It is what is done. The front cover or back cover of the passbook is provided with a magnetic stripe for storing information including customer information such as the customer's name, account number, and personal identification number. Further, the member for storing the information may be an IC embedded in a passbook instead of the magnetic stripe. In addition, the passbook registering machine 14 includes a transfer device (not shown) for transferring a passbook in a passbook slot 24 into which the passbook is inserted, a print head for printing the financial transaction record on the passbook, and a magnetic stripe or IC of the passbook. A recording head such as a magnetic head for reading, overwriting, erasing, etc., of the information stored in

  Further, a bill insertion / discharge port 22 of the bill depositing / dispensing machine 15 is disposed in front of the automatic transaction apparatus 10. The banknote depositing / dispensing machine 15 receives, identifies, and counts banknotes as media inserted and deposited, and pays out a predetermined amount of banknotes in financial transactions such as withdrawals. Note that a shutter that can be opened and closed is disposed at the bill insertion / discharge port 22, and the shutter is opened when a bill is inserted and when a bill is dispensed. The bill depositing / dispensing machine 15 includes a one-sheet separating mechanism that separates bills that have been inserted and deposited one by one, a bill discrimination unit that performs authenticity determination, denomination determination, bill counting, etc. It has a temporary storage unit that temporarily stores deposited banknotes, a safe equipped with a feeding means for storing banknotes by denomination and transporting banknotes.

  In addition, a coin insertion / discharge port 23 of the coin depositing / dispensing machine 16 is disposed in front of the automatic transaction apparatus 10. The coin depositing / dispensing machine 16 receives, identifies, and counts coins as a medium inserted and deposited, and pays out a predetermined amount of coins in a financial transaction such as withdrawal. In addition, a shutter that can be opened and closed is disposed in the coin insertion / extraction port 23, and the shutter is opened when coins are inserted and dispensed. The coin depositing / dispensing machine 16 includes a one-sheet separation mechanism that separates coins that have been inserted and deposited one by one, a coin discriminating unit that performs authenticity determination, denomination determination, coin counting, etc. A temporary storage unit for temporarily storing the received coins, a safe having a feeding unit for storing coins by denomination and transporting coins.

  Next, the operation of the automatic transaction apparatus 10 having the above configuration will be described.

  FIG. 3 is a diagram showing an example of a medium return order selection screen displayed on the customer operation unit of the automatic transaction apparatus according to the first embodiment of the present invention, and FIG. 4 is an automatic transaction according to the first embodiment of the present invention. It is a flowchart which shows operation | movement of an apparatus.

  First, the customer operates the customer operation unit 12 of the automatic transaction apparatus 10 to start a financial transaction for withdrawal. In this case, on the operation screen of the customer operation unit 12, as a selection means for selecting a financial transaction, “withdrawal” and “deposit” indicating selection items of withdrawal, deposit, balance inquiry, transfer, transfer and passbook entry. , “Balance inquiry”, “Transfer”, “Transfer”, “Passbook entry” buttons, etc. are displayed. In addition, a “cancel” button is displayed on the operation screen, and when it is desired to cancel the process, the process can be canceled by touching the cancel button.

  Then, the customer touches the “drawer” button and selects to withdraw as a financial transaction. Then, in response to a command from the main control unit 11, words for instructing to insert a card into the card slot 21 of the card reader printer 13 and an illustration showing an operation for inserting the card into the card slot 21 are displayed on the operation screen. Is done. When the customer inserts a card into the card slot 21, the card reader printer 13 takes in the card according to a command from the main control unit 11. In addition, a “Cancel” button is displayed on the operation screen, and the customer can cancel the process by touching the “Cancel” button if the customer wants to cancel the process.

  Subsequently, in response to a command from the main control unit 11, the operation screen includes words for instructing insertion of the passbook into the passbook slot 24 of the passbook recorder 14 and an illustration showing an operation of inserting the passbook into the passbook slot 24. Is displayed. When the customer inserts a passbook into the passbook slot 24, the passbook entry machine 14 takes in the passbook in accordance with a command from the main control unit 11.

  Subsequently, in response to a command from the main control unit 11, the operation screen is accompanied by a word for instructing to input the amount of money to be withdrawn, and 1 to 0 "numbers", "ten thousand", "thousand" And a “correction” button is displayed. Then, the customer inputs the withdrawal amount by touching the “number”, “ten thousand” and “thousand” buttons displayed on the operation screen. If the inputted amount is correct, the customer clicks the “confirm” button. touch. If the input amount is incorrect, the “correction” button is touched and the withdrawal amount is input again. It should be noted that a “Cancel” button is displayed on the operation screen, and if the user wants to cancel the process, the process can be canceled by touching the “Cancel” button.

  When the customer inputs the withdrawal amount and touches the “confirm” button, the main control unit 11 communicates with the host computer of the financial institution as the accounting host device via the host interface 17 as necessary. To execute the withdrawal process. Subsequently, a medium return order selection screen as shown in FIG. 3 is displayed on the customer operation section 12 in accordance with a command from the main control section 11 so that the order of the media to be returned by the customer can be selected. Is displayed. Here, on the medium return order selection screen, in order to select a return order of cards, statement slips, passbooks and cash as a medium together with a word instructing to select the order of the media returned by the automatic transaction apparatus 10 As the medium return order selection means, buttons of “card”, “detail slip”, “passbook” and “cash” are displayed. Furthermore, a “decision” button for confirming the selected return order and a “cancel” button for changing the return order are displayed. Further, a medium display field for displaying the name of the selected medium is displayed in association with the number indicating the return order.

  In this case, the customer first selects the medium to be returned first by touching one of the buttons of “card”, “detail slip”, “passbook”, and “cash”. For example, if a card is selected, a card is displayed as the medium selected in the first medium display column from the top. Next, the customer selects the second medium to be returned by touching one of the buttons of “card”, “detail slip”, “passbook”, and “cash”. For example, if a statement slip is selected, the statement slip is displayed as the medium selected in the second medium display column from the top. Next, the customer selects the third medium to be returned by touching one of the buttons of “card”, “detail slip”, “passbook”, and “cash”. For example, if a passbook is selected, the passbook is displayed as the medium selected in the third medium display field from the top. Next, the customer selects the medium to be returned fourth by touching one of the buttons of “card”, “detail slip”, “passbook”, and “cash”. For example, if cash is selected, cash is displayed as the medium selected in the fourth medium display column from the top.

  Subsequently, the customer determines whether or not there is a problem in the order of the media as the return order displayed in the media display column of the media return order selection screen. If there is no problem in the return order, the user can touch the “decision” button, and touch the “cancel” button to change the return order again to select the medium to be returned. Then, the main control unit 11 determines whether the customer has touched the “decision” button or the “cancel” button, that is, whether the decision has been pushed or the cancel has been pushed. When is pressed, the name of the medium displayed in the medium display field is deleted so that the medium can be selected again.

  If the decision is pressed, the card reader printer 13 ejects and returns the card and statement slip from the card slot 21 according to the command of the main control unit 11, and the passbook entry machine 14 reads the passbook from the passbook slot 24. The banknote depositing / dispensing machine 15 ejects and returns the banknote from the banknote loading / unloading port 22, and the coin depositing / dispensing machine 16 discharges and returns the coin from the coin loading / unloading port 23. In this case, cards, statement slips, passbooks and cash as media are discharged and returned in the order selected by the customer as the return order. For example, when the customer selects the order of card, statement slip, bankbook and cash as the return order, the card is first ejected and returned from the card slot 21, and then the statement slip is ejected and returned. Subsequently, the passbook is discharged and returned from the passbook slot 24, and finally, the banknotes and coins are discharged and returned from the banknote insertion / discharge port 22 and the coin insertion / discharge port 23, respectively. And the said customer receives in the order returned, for example, the order of a card, a statement slip, a bankbook, and cash, and complete | finishes a transaction.

Next, a flowchart will be described.
Step S1: Select a drawer.
Step S2: Insert a card.
Step S3 Insert a bankbook.
Step S4 Enter the amount.
Step S5: A medium return order selection screen is displayed.
Step S6: The medium to be returned first is selected.
Step S7 Select the medium to be returned second.
Step S8 Select the third medium to be returned.
Step S9: Select the fourth medium to be returned.
Step S10: It is determined whether the decision is pushed or the cancel is pushed. When determination is pushed, it progresses to step S11, and when cancel is pushed, it returns to step S6.
Step S11: The media are returned in the selected order and the process is terminated.

  As described above, in the present embodiment, the customer can select the order in which the medium is returned for each financial transaction by operating the customer operation unit 12 on which the medium return order selection screen is displayed. Therefore, since the customer can set the order in which the media are returned so that the customer can easily receive the media, the customer can smoothly receive the media without being confused and the transaction time is not prolonged.

  Next, a second embodiment of the present invention will be described. In addition, about the thing which has the same structure as 1st Embodiment, the description is abbreviate | omitted by providing the same code | symbol. The description of the same operation and the same effect as those of the first embodiment is also omitted.

  FIG. 5 is a diagram showing an example of a medium return order diversion selection screen displayed on the customer operation unit of the automatic transaction apparatus according to the second embodiment of the present invention, and FIG. 6 is an automatic diagram according to the second embodiment of the present invention. It is a flowchart which shows operation | movement of a transaction apparatus.

  In the present embodiment, the medium return order information in the financial transaction is transmitted to the host computer of the financial institution and stored in the storage means together with the customer information such as the customer's name, account number, password, etc. When the financial transaction is performed by operating the automatic transaction apparatus 10, the medium is returned in the medium return order in the previous financial transaction. Note that the configuration of the automatic transaction apparatus 10 is the same as that of the first embodiment, and thus the description thereof will be omitted and the operation will be described. In the present embodiment, the operation from when the customer starts the financial transaction until the customer inputs the withdrawal amount is the same as that in the first embodiment, and thus the description thereof is omitted.

  When the customer inputs the withdrawal amount and touches the confirmation button, the main control unit 11 communicates with the host computer of the financial institution as the accounting system host device via the host interface 17 as necessary. Execute the withdrawal process. Here, the main control unit 11 makes an inquiry to the host computer, and determines whether or not the customer has selected a medium return order. Since the return order of the media selected by the customer is stored in the storage means of the host computer together with the customer information, the card reader printer 13 and the passbook recorder 14 are based on the customer information read from the card and passbook. You can search and get. If the return order of the medium selected by the customer is stored in the storage means of the host computer, the main control unit 11 determines that the customer has selected the return order of the medium, and The customer operation unit 12 displays a medium return order diversion selection screen as shown in FIG. 5 so that the customer can select that the medium is returned in the order previously selected by the customer.

  Here, the medium return order diversion selection screen returns the medium selected last time together with a word asking whether or not the medium return order selected by the automatic transaction apparatus 10 should be diverted. A “Yes” button as a diversion selection means for selecting to divert the order and a “No” button for selecting not to divert the return order of the medium selected last time are displayed. The customer touches the “Yes” or “No” button displayed on the operation screen to select whether or not to use the previously selected medium return order.

  When the customer touches the “Yes” button, the main control unit 11 determines that the return order of the medium selected last time is to be used, and acquires the return order of the medium selected by the customer from the host computer. And according to the command of the main control unit 11, the card slot 21 of the card reader printer 13, the passbook slot 24 of the bankbook entry and exit machine 14, the banknote insertion and ejection port 22 of the banknote depositing and dispensing machine 15, and the coin insertion and ejection port of the coin depositing and dispensing machine 16. 23, the card, statement slip, passbook and cash as media are returned in the previous return order. Further, when the customer touches the “No” button, the main control unit 11 determines that the return order of the medium selected last time is not diverted, and the customer operation unit 12 determines the medium to which the customer is to be returned. A medium return order selection screen as shown in FIG. 3 is displayed so that the order can be selected. In the medium return order selection screen, “card”, “card” for selecting a card, a statement slip, a passbook, and cash as a medium together with a word instructing to select the order of the medium to be returned by the automatic transaction apparatus 10 Buttons for “detail slip”, “passbook” and “cash” are displayed. Furthermore, a “decision” button for confirming the selected return order and a “cancel” button for changing the return order are displayed. Further, a medium display field for displaying the name of the selected medium is displayed in association with the number indicating the return order.

  In this case, the customer first selects the medium to be returned first by touching one of the buttons of “card”, “detail slip”, “passbook”, and “cash”. Next, the customer selects the second medium to be returned by touching one of the buttons of “card”, “detail slip”, “passbook”, and “cash”. Next, the customer selects the third medium to be returned by touching one of the buttons of “card”, “detail slip”, “passbook”, and “cash”. Next, the customer selects the medium to be returned fourth by touching one of the buttons of “card”, “detail slip”, “passbook”, and “cash”.

  Subsequently, the customer determines whether or not there is a problem in the order of the media as the return order displayed in the media display column of the media return order selection screen. If there is no problem in the return order, the user can touch the “decision” button. If the user wants to change the return order again, he / she can touch the “cancel” button to redo the selection of the medium to be returned. Then, the main control unit 11 determines whether the customer has touched the “decision” button or the “cancel” button, that is, whether the decision has been pushed or canceled, and the cancel When is pressed, the name of the medium displayed in the medium display field is deleted so that the medium can be selected again.

  When the determination is pushed, the main control unit 11 transmits information related to the return order of the medium selected by the customer, that is, the medium return order information to the host computer via the upper interface 17. . As a result, the host computer stores the return order of the medium in the current financial transaction in the storage means together with the customer information such as the customer's name, account number, and personal identification number. The return order of the media can be used in the next and subsequent financial transactions by the customer.

  Subsequently, according to a command from the main control unit 11, the card reader printer 13 ejects and returns the card and the statement slip from the card slot 21, and the passbook writing machine 14 ejects and returns the passbook from the passbook slot 24, and enters and exits the banknote. The money machine 15 discharges and returns the banknotes from the banknote insertion / discharge port 22, and the coin insertion / withdrawal machine 16 discharges and returns the coins from the coin insertion / discharge port 23. In this case, cards, statement slips, passbooks and cash as media are discharged and returned in the order selected by the customer as the return order. And the said customer receives in the order returned, for example, the order of a card, a statement slip, a bankbook, and cash, and complete | finishes a transaction.

Next, a flowchart will be described.
Step S21: Select a drawer.
Step S22: A card is inserted.
Step S23: The bankbook is inserted.
Step S24: Enter the amount.
Step S25: It is determined whether or not the medium return order has been selected. If the medium return order has been selected, the process proceeds to step S26. If the medium return order has not been selected, the process proceeds to step S28.
Step S26 A medium return order diversion selection screen is displayed.
Step S27: It is determined whether or not to use the previously selected medium return order. If the previously selected medium return order is to be diverted, the process proceeds to step S35. If the previously selected medium return order is not to be diverted, the process proceeds to step S28.
Step S28 A medium return order selection screen is displayed.
Step S29 The medium to be returned first is selected.
Step S30 The medium to be returned second is selected.
Step S31: Select the third medium to be returned.
Step S32 The medium to be returned fourth is selected.
Step S33: It is determined whether the decision is pushed or the cancel is pushed. When determination is pushed, it progresses to step S34, and when cancellation is pushed, it returns to step S29.
Step S34: The medium return order information is transmitted to the host computer.
Step S35: The media are returned in the selected order and the process is terminated.

  Thus, in the present embodiment, the customer can select the medium return order in the previous financial transaction. Therefore, the customer can receive the media smoothly without being confused because the media is returned so that the customer can easily receive the media without selecting the order in which the media are returned for each financial transaction. , Trading time will not be prolonged.

  In this embodiment, the return order of the media in the financial transaction is stored in the storage means of the host computer of the financial institution, but the return order of the media is stored in the magnetic stripe or IC of the card. You can also.

  The present invention can also be applied to an unmanned contract machine for making a contract such as an unsecured loan or a card loan.

  In addition, this invention is not limited to the said embodiment, It can change variously based on the meaning of this invention, and does not exclude them from the scope of the present invention.

It is a block diagram which shows the function structure of the automatic transaction apparatus in the 1st Embodiment of this invention. It is a figure which shows the external appearance of the automatic transaction apparatus in the 1st Embodiment of this invention. It is a figure which shows the example of the medium return order selection screen displayed on the customer operation part of the automatic transaction apparatus in the 1st Embodiment of this invention. It is a flowchart which shows operation | movement of the automatic transaction apparatus in the 1st Embodiment of this invention. It is a figure which shows the example of the medium return order diversion selection screen displayed on the customer operation part of the automatic transaction apparatus in the 2nd Embodiment of this invention. It is a flowchart which shows operation | movement of the automatic transaction apparatus in the 2nd Embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Automatic transaction apparatus 12 Customer operation part 13 Card reader printer 14 Passbook bookkeeping machine 15 Banknote depositing / withdrawing machine 16 Coin depositing / withdrawing machine 17 Host interface

Claims (4)

(A) a customer operation unit that is operated by a customer to perform financial transactions;
(B) a medium handling unit for handling the medium;
(C) having a host interface for communicating with the host device;
(D) The customer operation unit includes a medium return order selection unit, and the medium return order selection unit can be operated to select an order in which the medium is returned from the medium handling unit. Media return order selection system. 2. The medium return order selection system according to claim 1, wherein information related to the order in which the selected medium is returned is transmitted to the host apparatus and stored in the storage unit of the host apparatus together with the customer information of the customer. The customer operation unit includes a diversion selection unit that selects diversion of the order in which the media is returned from the medium handling unit in a previous financial transaction, and operates the diversion selection unit to operate the previous financial transaction. The medium return order selection system according to claim 1, wherein the medium is returned from the medium handling unit in the same order. The medium return order selection system according to any one of claims 1 to 3, wherein the medium includes at least one of a card, a statement slip, a passbook, or cash.

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