JP2005173825A - Service offering system, order receiving server, and shop terminal - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a service offering system capable of performing authentication in ordering a commodity/service and quickly offering the commodity/service to an orderer when the orderer visits a shop. <P>SOLUTION: This order receiving server 2 reads identification information matching a user ID transmitted by a cellular phone 1 from previously registered identification information, compares the read identification information with the identification information transmitted from the cellular phone 1, and transmits already registered on-vehicle machine ID matching the user ID and order information transmitted from the cellular phone 1 to a shop terminal 3 if agreement is made between the identification information. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a service providing system that accepts an order for a product or service in advance and automatically settles when the product or service is provided in a store, an order reception server that accepts an order for the product or service, and a product or service The present invention relates to a store terminal that determines whether or not to permit provision.

Conventionally, there are systems that automatically collect charges.
For example, Patent Document 1 discloses a system that automatically collects a highway fee at a tollgate on an expressway.
That is, when the mobile phone and the in-vehicle device perform wireless communication in advance and the mobile phone transmits a mobile ID (unique code for identifying the mobile phone) to the in-vehicle device, the in-vehicle device stores the mobile ID.
Then, when the vehicle approaches the toll gate on the expressway, the on-vehicle device and the roadside device installed at the toll gate carry out wireless communication, and the on-vehicle device has a portable ID and an on-vehicle device ID (unique ID for identifying the on-vehicle device). ) To the roadside device.

When the roadside device receives the portable ID and the onboard device ID from the onboard device, the roadside device transmits the portable ID and the onboard device ID to the server device.
When the server device receives the portable ID and the in-vehicle device ID from the roadside device, the server device performs an authentication process based on the portable ID and the in-vehicle device ID. To do.
When the billing process of the server device is completed, the roadside device opens the gate of the toll gate and allows the vehicle to pass.

  Note that the system disclosed in Patent Document 1 automatically collects high-speed charges, and automatically orders when a product or service is ordered in advance and the user receives the product or service from a store. However, it is disclosed in Patent Document 1 if a user calls a store to place an order for a product etc. and the store clerk registers the order contents in a server device in advance. It is considered possible to develop a system that is used as a service providing system.

JP 2003-216993 A (paragraph numbers [0027] to [0042], FIGS. 3 and 4)

  Since the conventional service providing system is configured as described above, if a store clerk or the like registers the order contents in the server device, it is possible to accept orders for goods and services in advance. However, when ordering goods or services, the orderer cannot be authenticated, so in consideration of the risk that the orderer will not actually come to the store, the contents of the order before the orderer visits the store. However, there are problems such as being unable to start preparations and being able to provide goods and services quickly when the orderer visits the store.

The present invention has been made to solve the above-described problems, and is capable of performing authentication processing at the time of ordering goods and services so that the goods and services can be quickly provided when the orderer visits the store. The purpose is to obtain a service providing system.
Another object of the present invention is to obtain an order receiving server that can perform an authentication process when receiving an order for goods or services.
Another object of the present invention is to obtain a store terminal that can identify a legitimate orderer.

  The service providing system according to the present invention reads out the password information corresponding to the user ID transmitted from the personal terminal from the previously registered password information, and uses the password information and the password information transmitted from the personal terminal. If the password information matches, the order reception server that sends the registered in-vehicle device ID corresponding to the user ID and the order information transmitted from the personal terminal to the store terminal is provided. While receiving the vehicle-mounted device ID and order information from the reception server, if the vehicle-mounted device ID is received from the user's vehicle-mounted device and the both vehicle-mounted device IDs match, the provision of products or services according to the order information is permitted. It is what you do.

As described above, according to the present invention, the password information corresponding to the user ID transmitted from the personal terminal is read out from the previously registered password information, and the password information and the password transmitted from the personal terminal are read out. A configuration is provided in which an order reception server is provided for transmitting information to a store terminal when collating information and when the password information matches, the registered in-vehicle device ID corresponding to the user ID and the order information transmitted from the personal terminal. Therefore, it is possible to accept only orders of users registered in advance. Therefore, without considering the risk that the orderer will not come to the store, preparation of the order contents will be started before the orderer visits the store, and goods and services will be provided promptly when the orderer comes to the store. There is an effect that can.
Further, if the store terminal receives the vehicle-mounted device ID and the order information from the order receiving server, the store terminal receives the vehicle-mounted device ID from the user's vehicle-mounted device, and if both the vehicle-mounted device IDs match, the product corresponding to the order information Alternatively, since the provision of the service is permitted, there is an effect that it is possible to identify a legitimate orderer and prevent a situation in which goods or services are provided to a malicious third party or the like.

Embodiment 1 FIG.
FIG. 1 is a block diagram showing a service providing system according to Embodiment 1 of the present invention, in which a mobile phone 1 is a personal terminal owned by a user who orders goods or services, and order information for goods or services. (For example, a code specifying the product or service to be ordered, order quantity, receiving store code of the product, date of receipt, etc.), user ID (identified user when becoming a member of this system) (Unique code) and password information (for example, vehicle information such as vehicle number, color, vehicle type, several-digit password, password, credit number, account number, etc.) are transmitted to the order reception server 2.
Here, although it demonstrates as what uses the mobile telephone 1 as a personal terminal, it is not restricted to the mobile telephone 1, Mobile information terminals, such as mobile PC and a car navigation, may be sufficient, and a personal computer etc. may be sufficient.

The order reception server 2 reads out the password information corresponding to the user ID transmitted from the mobile phone 1 from the password information registered in advance, and collates the password information with the password information transmitted from the mobile phone 1. If the password information matches, the registered vehicle-mounted device ID (unique code identifying the vehicle-mounted device mounted on the user's vehicle) corresponding to the user ID and the mobile phone 1 are transmitted. The order information is transmitted to the store terminal 3.
The store terminal 3 receives the in-vehicle device ID and the order information from the order receiving server 2, while receiving the in-vehicle device ID from the user's in-vehicle device 4, and if both the in-vehicle device IDs match, the store terminal 3 responds to the order information. Allow the provision of goods or services.
The in-vehicle device 4 is equipped with a wireless device that implements a short-range wireless communication DSRC (Dedicated Short Range Communication) with the store terminal 3, and automatically starts wireless communication with the store terminal 3 when the vehicle approaches the store terminal 3. Then, the in-vehicle device ID is transmitted to the store terminal 3.
The credit processing terminal 5 is installed in a credit card company, for example, and performs credit card credit processing.

FIG. 2 is a configuration diagram showing the order receiving server 2 of the service providing system according to the first embodiment of the present invention. In the figure, the registration unit 11 registers in advance the password information corresponding to the user ID and the vehicle-mounted device ID. Means. Specifically, it is composed of a man-machine interface such as a keyboard for inputting password information and an in-vehicle device ID, a memory, and the like.
The network I / F 12 is an interface for connecting to a network such as the Internet, and the product information providing unit 13 manages information on products and services that can be provided by various stores (hereinafter referred to as product information). When the I / F 12 is accessed from the mobile phone 1 via the network, the product information is transmitted to the mobile phone 1 via the network I / F 12. The database 14 is a large-sized memory device that stores product information of various stores.
The information receiving unit 15 constitutes receiving means for receiving order information, user ID and personal identification information of goods or services from the mobile phone 1.

The personal identification information collating unit 16 reads out personal identification information corresponding to the user ID received by the information receiving unit 15 from the personal identification information registered in the registration unit 11 and received by the personal identification information and the information receiving unit 15. The password information matching means for checking the password information is configured.
When the collation result of the personal identification information collating unit 16 indicates that the personal identification information matches, the information transmitting unit 17 reads out the in-vehicle device ID corresponding to the user ID from the registration unit 11 and is received by the in-vehicle unit ID and the information receiving unit 15. The transmission means which transmits the ordered information to the store terminal 3 is configured.
When the charge settlement unit 18 receives a notification indicating that the provision of the product or service is permitted from the store terminal 3, the charge settlement unit 18 constitutes a settlement unit that refers to the user ID and settles the charge for the product or service.

  The product information providing unit 13, the information receiving unit 15, the personal identification information collating unit 16, the information transmitting unit 17, and the fee settlement unit 18 are configured using dedicated hardware (for example, a printed circuit board on which a dedicated LSI is mounted). Alternatively, a program describing these processing contents may be prepared, and a CPU (not shown) may execute the program.

FIG. 3 is a block diagram showing the store terminal 3 of the service providing system according to Embodiment 1 of the present invention. In the figure, a network I / F 21 is an interface for connecting to a network such as the Internet, and an information receiving unit 22 Constitutes a first receiving means for receiving the vehicle-mounted device ID and the order information transmitted from the order receiving server 2 via the network I / F 21.
The ID receiving unit 23 is equipped with a wireless device that performs DSRC with the in-vehicle device 4 and automatically starts wireless communication with the in-vehicle device 4 when the vehicle approaches. It constitutes a second receiving means for receiving the in-vehicle device ID to be transmitted.
The ID collating unit 24 constitutes an ID collating unit that collates the vehicle-mounted device ID received by the information receiving unit 22 and the vehicle-mounted device ID received by the ID receiving unit 23.

When the collation result of the ID collation unit 24 indicates that the in-vehicle device ID matches, the provision determination unit 25 displays a message or the like indicating that the provision of goods or services according to the order information received by the information reception unit 22 is permitted. 26. Further, when the information receiving unit 22 receives the order information, the provision determining unit 25 displays a message or the like indicating that preparation for providing a product or service should be started according to the order information on the display 26. .
The provision determining unit 25 and the display 26 constitute provision permitting means and preparation instruction means.
The notification unit 27 constitutes notification means for notifying the order reception server 2 that the provision of the product or service is permitted via the network I / F 21 when the provision determination unit 25 permits the provision of the product or service. .

The information receiving unit 22, the ID collating unit 24, the provision determining unit 25, and the notification unit 27 may be configured using dedicated hardware (for example, a printed circuit board on which a dedicated LSI is mounted). A program in which processing contents are described may be prepared, and a CPU (not shown) may execute the program.
4 and 5 are flowcharts showing the processing contents of the service providing system according to the first embodiment of the present invention.

Next, the operation will be described.
A person who orders a product or service in advance and wants a service for promptly providing the product when visiting the store needs to subscribe to the service providing system in advance.
Specifically, a contract is made in advance with the administrator of the service providing system. At that time, the user of this system determines the password information, and the password information and the credit number used for payment of the fee. (Or an account number of a bank or the like) and an in-vehicle device ID (unique code for identifying the in-vehicle device 4) of the in-vehicle device 4 mounted on the user's vehicle are presented to the administrator.
However, when the user purchases the vehicle-mounted device 4 from the administrator when signing a contract with the administrator of the service providing system, the administrator recognizes the vehicle-mounted device ID of the vehicle-mounted device 4, so the vehicle-mounted device There is no need to present the ID to the administrator. When the user uses the in-vehicle device 4 that has already been purchased, for example, the in-vehicle device manufacturing number of the in-vehicle device 4 is presented to the administrator as the in-vehicle device ID.
The administrator registers the personal identification information presented by the user, the credit number, and the in-vehicle device ID in the registration unit 11 of the order reception server 2.
Further, the administrator issues a user ID to the user.

Here, the password information is information used in transactions between the user and the administrator. For example, vehicle information such as the vehicle number, color, and model, a several-digit password, a password, and a credit number. , Account number etc. can be used. In the first embodiment, vehicle information is used as password information for convenience of explanation.
The user ID is information for identifying the user, and is a unique code assigned by the administrator.

First, a user of the present system accesses the order receiving server 2 via the network using, for example, the mobile phone 1.
When the network I / F 12 receives access from the mobile phone 1 via the network, the product information providing unit 13 of the order reception server 2 transmits the product information of various stores stored in the database 14 to the mobile phone 1.
That is, the merchandise information providing unit 13 transmits to the mobile phone 1 data on a home page where merchandise information of various stores is listed.

  Thereby, since the product information of various stores is displayed on the display of the mobile phone 1, when there is a product or service that the user desires to purchase, the user uses the mobile phone 1 to check the product or service. Order information (for example, a code specifying the product or service to be ordered, an order quantity, a receiving store code of the product, a receiving date, etc.), a user ID, and password information are transmitted to the order receiving server 2 (step ST1).

The information receiving unit 15 of the order receiving server 2 receives the order information, user ID, and password information of the product or service transmitted from the mobile phone 1 via the network I / F 12 (step ST2).
When the information receiving unit 15 receives the order information, the user ID, and the personal identification information, the personal identification information collating unit 16 of the order receiving server 2 receives the personal identification information registered in the registration unit 11 by the information receiving unit 15. The personal identification information corresponding to the user ID is read, and the personal identification information and the personal identification information received by the information receiving unit 15 are collated (step ST3).

The information transmission unit 17 of the order reception server 2 reads the credit number corresponding to the user ID from the registration unit 11 and receives the information when the verification result of the password information matching unit 16 indicates that the password information matches (step ST4). The usage fee is calculated from the order information received by the unit 15, and the credit number and the usage fee are transmitted to the credit processing company 5 of the credit card company via the network I / F 12.
As a result, when the credit processing terminal 5 of the credit card company receives the credit number and the usage fee via the network, the credit number and the usage fee are referred to, the user authentication, the excess of the usage limit amount, etc. are investigated, A survey result indicating whether or not the credit card can be used is returned to the order receiving server 2.

When the information transmission unit 17 of the order reception server 2 receives the investigation result indicating that the information reception unit 15 can use the credit card from the credit processing company 5 of the credit card company (step ST5), the registration unit 11 reads the vehicle-mounted device ID corresponding to the user ID, and transmits the vehicle-mounted device ID, the order information received by the information receiving unit 15, and the order number associated with the current order to the store terminal 3 (step ST6). ).
However, the information transmitting unit 17 receives the investigation result indicating that the information receiving unit 15 cannot use the credit card from the credit processing company 5 of the credit card company (step ST5) or the password. When the collation result of the information collation unit 16 indicates that the personal identification information does not match (step ST4), a message indicating that an order for goods or services cannot be received is transmitted to the mobile phone 1 (step ST7).

When the information receiving unit 22 of the store terminal 3 receives the vehicle-mounted device ID, the order information, and the order number transmitted from the order receiving server 2 via the network I / F 21 (step ST8), the order information and the order number are received. Is output to the provision determination unit 25.
The provision determining unit 25 of the store terminal 3 performs inventory management of products and services and can provide products or services with reference to order information output from the information receiving unit 22. If it is possible to provide a product or service, a message indicating that preparation for providing the product or service should be started according to the order information and the order information are displayed. 26 (step ST10).
When the above-mentioned message is displayed on the display 26, the store clerk recognizes that an order has been entered and starts preparation for providing goods or services.

  When the notification unit 27 of the store terminal 3 determines that the provision determination unit 25 can provide a product or service (step ST9), a message indicating the receipt of the order is received via the network I / F 21. A message is sent back to the server 2 (step ST11), and if the provision determining unit 25 determines that the product or service cannot be provided (step ST9), a message indicating non-receipt of the order via the network I / F 21. Is returned to the order reception server 2 (step ST12).

When the information receiving unit 15 receives a message indicating receipt or non-receipt from the store terminal 3 via the network I / F 12 (step ST13), the information transmitting unit 17 of the order receiving server 2 receives the order. If so (step ST14), the order number and usage fee are transmitted to the mobile phone 1 (step ST15).
On the other hand, if the message indicates that the order has not been received (step ST14), a message indicating that the order for the product or service cannot be received is transmitted to the mobile phone 1 (step ST16).

After receiving the order number and usage fee from the order reception server 2, the user gets on the vehicle and visits the store at the time of receiving goods or services.
When the vehicle arrives at the store and the in-vehicle device 4 and the store terminal 3 mounted on the vehicle approach, the ID receiving unit 23 of the in-vehicle device 4 and the store terminal 3 starts to implement the narrow area wireless communication DSRC, The ID receiving unit 23 of the store terminal 3 receives the in-vehicle device ID transmitted from the in-vehicle device 4 (step ST17).

When the ID reception unit 23 receives the vehicle unit ID from the vehicle unit 4, the ID verification unit 24 of the store terminal 3 receives the vehicle unit ID received by the information reception unit 22 and the vehicle unit received by the ID reception unit 23. Check the ID.
When the collation result of the ID collation unit 24 indicates that the vehicle-mounted device IDs match (step ST18), the provision determination unit 25 of the store terminal 3 uses a product or service corresponding to the order information previously received by the information reception unit 22. A message indicating that the provision is permitted is displayed on the display 26 (step ST19).
When the above-mentioned message is displayed on the display 26, the store clerk recognizes that the legitimate orderer has come to the store and provides the orderer with the goods or services prepared earlier.

If the collation result of the ID collation unit 24 indicates that the vehicle-mounted device IDs do not match (step ST18), the provision determination unit 25 of the store terminal 3 has visited the store because a person who is not a regular orderer has visited the store 26. Message display is not performed (step ST22).
Therefore, the goods or service which the store clerk prepared previously is not provided to the store visitor.

When the provision determining unit 25 permits the provision of the product or service, the notification unit 27 of the store terminal 3 notifies the order reception server 2 that the provision of the product or service is permitted via the network I / F 21 (step S31). ST20).
When the charge settlement unit 18 of the order reception server 2 receives a notification indicating that the provision of the product or service is permitted from the store terminal 3 via the network I / F 12, the credit corresponding to the user ID is received from the registration unit 11. The number is read out and the charge for the product or service is settled (step ST21).
That is, the fee settlement unit 18 transmits the credit number and the usage fee to the credit processing terminal 5 of the credit card company via the network I / F 12 and settles the fee for the product or service.

As is apparent from the above, according to the first embodiment, the password information corresponding to the user ID transmitted from the mobile phone 1 is read from the password information registered in advance, and the password information and the cell phone information are read. The password information transmitted from the telephone 1 is collated. If the password information matches, the registered in-vehicle device ID corresponding to the user ID and the order information transmitted from the mobile phone 1 are transmitted to the store terminal 3. Since the order receiving server 2 is provided, it is possible to accept only orders of users registered in advance. Therefore, without considering the risk that the orderer will not come to the store, preparation of the order contents will be started before the orderer visits the store, and goods and services will be provided promptly when the orderer comes to the store. There is an effect that can be.
In addition, the store terminal 3 receives the vehicle-mounted device ID and the order information from the order receiving server 2, while receiving the vehicle-mounted device ID from the user's vehicle-mounted device 4 and if both the vehicle-mounted device IDs match, the order information is included. Since the provision of the corresponding product or service is permitted, the legitimate orderer can be identified, and the situation where the product or service is provided to a malicious third party or the like can be prevented.

Embodiment 2. FIG.
In the first embodiment, when the provision determination unit 25 of the store terminal 3 indicates that the collation result of the ID collation unit 24 indicates a match of the vehicle-mounted device ID, the product corresponding to the order information received by the information reception unit 22 first. Alternatively, the message indicating that the provision of the service is permitted is displayed on the display 26, but the order number may be displayed on the display 26 together with the message.
In this case, when providing goods or services, the order number can be heard from the store visitor, and the match with the order number displayed on the display 26 can be confirmed. can do.

Further, when vehicle information (password information) is also transmitted from the order receiving server 2, the vehicle information may be displayed on the display 26 together with the message.
In this case, when providing goods or services, the store clerk can check the vehicle information displayed on the display 26 by visually checking the visitor's vehicle. Person can be identified.

Embodiment 3 FIG.
In the first embodiment, when the charge settlement unit 18 of the order reception server 2 receives a notification indicating that the provision of the product or service is permitted from the store terminal 3, the charge for the product or service is shown. If the orderer does not come to the store even after the receipt date of the product etc., that is, the orderer has permitted the provision of the product or service from the store terminal 3 even after the receipt date of the product etc. Even when the notification is not received, the charge for the product or service may be settled.

Embodiment 4 FIG.
6 is a block diagram showing a service providing system according to Embodiment 4 of the present invention. In the figure, the same reference numerals as those in FIG.
When the user approaches the store terminal 3, the contactless card 6 receives power from the store terminal 3, starts wireless communication with the store terminal 3, and stores the card ID recorded in the internal memory as the store terminal. 3 to send.

FIG. 7 is a block diagram showing the shop terminal 3 of the service providing system according to Embodiment 4 of the present invention. In the figure, the same reference numerals as those in FIG.
When the user approaches the contactless card 6, the ID receiving unit 28 supplies power to the contactless card 6 and reads the card ID recorded in the memory of the contactless card 6. A second receiving means is configured.
8 and 9 are flowcharts showing the processing contents of the service providing system according to the fourth embodiment of the present invention.

Next, the operation will be described.
A person who orders products and services in advance and wants a service that promptly provides them when he / she visits the store, subscribes to this service providing system in advance, as in the first to third embodiments. There is a need to.
However, in the fourth embodiment, instead of presenting the in-vehicle device ID of the in-vehicle device 4 to the administrator, the user identifies the card ID (identifying the non-contact type card 6) recorded in the memory of the non-contact type card 6. Unique code) to the administrator. Other presentation information is the same as in the first to third embodiments.
The administrator registers the personal identification information presented by the user, the credit number, and the card ID in the registration unit 11 of the order reception server 2.
The administrator issues a user ID to the user as in the first to third embodiments.

A user of this system accesses the order receiving server 2 via the network, for example, using the mobile phone 1 as in the first to third embodiments.
When the network I / F 12 receives access from the mobile phone 1 via the network, the product information providing unit 13 of the order reception server 2 transmits the product information of various stores stored in the database 14 to the mobile phone 1.
Thereby, since the product information of various stores is displayed on the display of the mobile phone 1, when there is a product or service that the user desires to purchase, the user uses the mobile phone 1 to check the product or service. The order information, the user ID, and the password information are transmitted to the order receiving server 2 (step ST1).

The information receiving unit 15 of the order receiving server 2 receives the order information, user ID, and password information of the product or service transmitted from the mobile phone 1 via the network I / F 12 (step ST2).
When the information receiving unit 15 receives the order information, the user ID, and the password information, the password information collating unit 16 of the order receiving server 2 is registered in the registration unit 11 as in the first to third embodiments. The password information corresponding to the user ID received by the information receiving unit 15 is read from the information, and the password information and the password information received by the information receiving unit 15 are collated (step ST3).

When the collation result of the personal identification information collation unit 16 indicates that the personal identification information matches (step ST4), the information transmission unit 17 of the order reception server 2 receives the user ID from the registration unit 11 as in the first to third embodiments. And the usage fee is calculated from the order information received by the information receiving unit 15, and the credit number and the usage fee are sent to the credit processing company 5 of the credit card company via the network I / F 12. Send.
As a result, when the credit processing terminal 5 of the credit card company receives the credit number and the usage fee via the network, the credit number and the usage fee are referred to, the user authentication, the excess of the usage limit amount, etc. are investigated, A survey result indicating whether or not the credit card can be used is returned to the order receiving server 2.

When the information transmission unit 17 of the order reception server 2 receives the investigation result indicating that the information reception unit 15 can use the credit card from the credit processing company 5 of the credit card company (step ST5), the registration unit The card ID corresponding to the user ID is read from 11, and the card ID, the order information received by the information receiving unit 15, and the order number related to the current order are transmitted to the store terminal 3 (step ST6a).
However, the information transmitting unit 17 receives the investigation result indicating that the information receiving unit 15 cannot use the credit card from the credit processing company 5 of the credit card company (step ST5) or the password. When the collation result of the information collation unit 16 indicates that the personal identification information does not match (step ST4), a message indicating that an order for goods or services cannot be received is transmitted to the mobile phone 1 (step ST7).

When the information receiving unit 22 of the store terminal 3 receives the card ID, the order information, and the order number transmitted from the order receiving server 2 via the network I / F 21 (step ST8a), the information receiving unit 22 receives the order information and the order number. It outputs to the provision judgment part 25.
The provision determining unit 25 of the store terminal 3 performs inventory management of products and services as in the first to third embodiments, and refers to the order information output from the information receiving unit 22, It is determined whether or not the service can be provided (step ST9), and if the product or service can be provided, preparation for providing the product or service is started according to the order information. A message indicating the necessity and order information are displayed on the display 26 (step ST10).
When the above-mentioned message is displayed on the display 26, the store clerk recognizes that an order has been entered and starts preparation for providing goods or services.

  When the notification unit 27 of the store terminal 3 determines that the provision determination unit 25 can provide a product or service (step ST9), the notification unit 27 uses the network I / F 21 as in the first to third embodiments. Then, a message indicating receipt of the order is returned to the order reception server 2 (step ST11), and if the provision determining unit 25 determines that it is impossible to provide the product or service (step ST9), the network I / F 21 A message indicating non-receipt of the order is returned to the order reception server 2 via (step ST12).

When the information reception unit 15 of the order reception server 2 receives a message indicating reception or non-reception from the store terminal 3 via the network I / F 12 (step ST13), the information transmission unit 17 of the order reception server 2 described above in the first to third embodiments. Similarly, if the message indicates receipt of an order (step ST14), the order number and usage fee are transmitted to the mobile phone 1 (step ST15).
On the other hand, if the message indicates that the order has not been received (step ST14), a message indicating that the order for the product or service cannot be received is transmitted to the mobile phone 1 (step ST16).

After being transmitted from the order reception server 2 from the order number and the usage fee, the user visits the store at the time of receiving the goods or services, for example, on foot.
When the user arrives at the store and brings the non-contact type card 6 close to the ID receiving unit 28 of the store terminal 3, the ID receiving unit 28 supplies power to the non-contact type card 6, whereby the non-contact type card 6 The card ID recorded in the memory of the contactless card 6 is read (step ST17a).

When the ID receiving unit 23 reads the card ID from the non-contact type card 6, the ID collating unit 24 of the store terminal 3 previously receives the card ID received by the information receiving unit 22 and the card ID read by the ID receiving unit 23. Is matched.
When the collation result of the ID collation unit 24 indicates that the card IDs match (step ST18a), the provision determination unit 25 of the store terminal 3 provides a product or service according to the order information previously received by the information reception unit 22. Is displayed on the display 26 (step ST19).
When the above-mentioned message is displayed on the display 26, the store clerk recognizes that the legitimate orderer has come to the store and provides the orderer with the goods or services prepared earlier.

If the collation result of the ID collation unit 24 indicates that the card IDs do not match (step ST18a), the provision determining unit 25 of the store terminal 3 receives the above message to the display 26 because a person who is not a regular orderer has come to the store. No display is performed (step ST22).
Therefore, the goods or service which the store clerk prepared previously is not provided to the store visitor.

When the provision determining unit 25 permits the provision of the product or service, the notification unit 27 of the store terminal 3 permits the provision of the product or service via the network I / F 21 as in the first to third embodiments. This is notified to the order reception server 2 (step ST20).
When the charge settlement unit 18 of the order reception server 2 receives a notification indicating that the provision of goods or services is permitted from the store terminal 3 via the network I / F 12, as in the first to third embodiments, The credit number corresponding to the user ID is read from the registration unit 11 and the product or service fee is settled (step ST21).
That is, the fee settlement unit 18 transmits the credit number and the usage fee to the credit processing terminal 5 of the credit card company via the network I / F 12 and settles the fee for the product or service.

As apparent from the above, according to the fourth embodiment, the password information corresponding to the user ID transmitted from the mobile phone 1 is read out from the password information registered in advance, and the password information and the cell phone information are read. The password information transmitted from the telephone 1 is collated, and if the password information matches, the registered card ID corresponding to the user ID and the order information transmitted from the mobile phone 1 are transmitted to the store terminal 3. Since the order receiving server 2 is provided, it is possible to accept only orders of users registered in advance. Therefore, without considering the risk that the orderer will not come to the store, preparation of the order contents will be started before the orderer visits the store, and goods and services will be provided promptly when the orderer comes to the store. There is an effect that can be.
The store terminal 3 receives the card ID and the order information from the order receiving server 2, while receiving the card ID from the user's contactless card 6 and if both the card IDs match, the store terminal 3 responds to the order information. Since the provision of the product or service is permitted, it is possible to identify the legitimate orderer and prevent the situation where the product or service is provided to a malicious third party or the like.
In the fourth embodiment, instead of the vehicle-mounted device ID, the card ID is received from the contactless card 6 and the card ID is verified, so that the user gets on the vehicle. For example, even if it visits a store on foot, the same effect can be obtained.

Embodiment 5 FIG.
In the first to fourth embodiments described above, the fee settlement unit 18 transmits the credit number and the usage fee to the credit card company and settles the fee for the product or service. For example, the fee settlement unit 18 may transmit the account number and the usage fee to a bank or the like to settle the fee for the product or service.

It is a block diagram which shows the service provision system by Embodiment 1 of this invention. It is a block diagram which shows the order reception server of the service provision system by Embodiment 1 of this invention. It is a block diagram which shows the shop terminal of the service provision system by Embodiment 1 of this invention. It is a flowchart which shows the processing content of the service provision system by Embodiment 1 of this invention. It is a flowchart which shows the processing content of the service provision system by Embodiment 1 of this invention. It is a block diagram which shows the service provision system by Embodiment 4 of this invention. It is a block diagram which shows the shop terminal of the service provision system by Embodiment 4 of this invention. It is a flowchart which shows the processing content of the service provision system by Embodiment 4 of this invention. It is a flowchart which shows the processing content of the service provision system by Embodiment 4 of this invention.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 Mobile phone (individual terminal), 2 order reception server, 3 store terminal, 4 vehicle equipment, 5 credit processing terminal, 6 contactless card, 11 registration part (registration means), 12 network I / F, 13 product information provision Unit, 14 database, 15 information receiving unit (receiving unit), 16 password information collating unit (password information collating unit), 17 information transmitting unit (transmitting unit), 18 fee settlement unit (settlement unit), 21 network I / F, 22 information receiving unit (first receiving unit), 23 ID receiving unit (second receiving unit), 24 ID collating unit (ID collating unit), 25 providing judging unit (providing permitting unit, preparation instructing unit), 26 display (Provision permission means, preparation instruction means), 27 notification section (notification means), 28 ID reception section (second reception means).

Claims (10)

  Read personal information corresponding to the user ID transmitted from the personal terminal from the personal terminal that transmits the order information of the product or service, the user ID and the personal information, and the personal information registered in advance. The personal identification information and the personal identification information transmitted from the personal terminal are collated, and if both personal identification information matches, the registered vehicle-mounted device ID corresponding to the user ID and the order information transmitted from the personal terminal are transmitted. The order reception server and the vehicle order machine ID and the order information from the order reception server, while receiving the vehicle equipment ID from the user's vehicle equipment and if the vehicle equipment IDs match, the order information is accepted. A service providing system including a store terminal that permits the provision of the goods or services.   Read personal information corresponding to the user ID transmitted from the personal terminal from the personal terminal that transmits the order information of the product or service, the user ID and the personal information, and the personal information registered in advance. The personal identification information and the personal identification information transmitted from the personal terminal are collated, and if both personal identification information matches, the registered card ID corresponding to the user ID and the order information transmitted from the personal terminal are transmitted. While receiving the card ID and the order information from the order receiving server and the order receiving server, if the card ID is received from the contactless card of the user and both the card IDs match, the product corresponding to the order information Alternatively, a service providing system including a store terminal that permits service provision.   3. The service providing system according to claim 1, wherein when the store terminal permits the provision of the product or service, the order receiving server refers to the user ID and settles the charge for the product or service.   Registered in advance in the registration means for registering the personal identification information corresponding to the user ID and the vehicle-mounted device ID, the receiving means for receiving the order information of the product or service, the user ID and the personal identification information from the personal terminal, and the registration means. The personal identification information corresponding to the user ID received by the receiving means is read from the personal identification information, the personal identification information collating means for collating the personal identification information with the personal identification information received by the receiving means, and the personal identification information When the collation result of the information collating means indicates the coincidence of the password information, the vehicle-mounted device ID corresponding to the user ID is read from the registration device, and the order information received by the vehicle-mounted device ID and the receiving device is stored in the store terminal. An order receiving server comprising a transmitting means for transmitting.   Registered in advance in the registration means for registering the password information and card ID corresponding to the user ID, the receiving means for receiving the order information of the product or service, the user ID and the password information from the personal terminal, and the registration means The personal identification information corresponding to the user ID received by the receiving means and the personal identification information collating means for collating the personal identification information with the personal identification information received by the receiving means; and the personal identification information When the collation result of the collation means indicates a match of the password information, the card ID corresponding to the user ID is read from the registration means, and the card ID and the order information received by the reception means are transmitted to the store terminal. An order reception server comprising means.   5. A settlement means for providing a payment for a product or service with reference to a user ID when a notification indicating that the provision of the product or service is permitted from a store terminal is provided. 5. The order reception server according to 5.   A first receiving means for receiving the in-vehicle device ID and order information transmitted from the order receiving server; a second receiving means for receiving the in-vehicle device ID transmitted from the user's in-vehicle device; and the first reception. When the ID verification unit for verifying the vehicle unit ID received by the unit and the vehicle unit ID received by the second reception unit, and the verification result of the ID verification unit indicates a match of the vehicle unit ID, The store terminal provided with the provision permission means which permits provision of the goods or service according to the order information received by the receiving means.   A first receiving means for receiving a card ID and order information transmitted from the order receiving server; a second receiving means for receiving a card ID transmitted from a user's contactless card; and the first receiving An ID collating unit for collating the card ID received by the unit with the card ID received by the second receiving unit, and when the collation result of the ID collating unit indicates a match of the card ID, the first receiving unit The store terminal provided with the provision permission means which permits provision of the goods or service according to the order information received by.   9. The store terminal according to claim 7 or 8, further comprising a notification means for notifying the order reception server that the provision of goods or services is permitted when the provision permission means permits the provision of goods or services. .   The provision instructing means for instructing preparation for providing goods or services at the time when the order information is received by the first receiving means is provided. The store terminal according to item 1.

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