JP2005173710A - Passenger boarding guide system and passenger boarding guide method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a passenger boarding guide system, a passenger boarding guide method, and a passenger boarding guide program for successively confirming the movement progress of each passenger who moves within an airport from a check-in counter to a boarding gate. <P>SOLUTION: This system comprises a plurality of detection means 500 dispersively arranged within the airport, the means transmitting detection information of a detection tag 320 to a passenger boarding guide center 200. A check-in terminal 200 issues the detection tag 320 with a boarding pass 310 to a passenger 100. The passenger boarding guide center 200 comprises a boarding database 220 registering passenger information. The position information of each passenger is registered in the boarding database 220 based on detection information of the detection tag 320 of each passenger by the detection means 500, and in response to an inquiry from a boarding terminal 400, the passenger information and position information of an un-boarded passenger are transmitted to the boarding terminal 400. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to passenger boarding guidance for airports, etc., and confirms how far each passenger has traveled, for example, several hundred passengers, each traveling in the middle of a long traffic line from the check-in counter to the entrance gate. It relates to the technology of passenger boarding guidance.

  Conventionally, for example, at airports, boarding management systems are used, and this boarding management system enables smooth boarding of enormous passengers.

Such a boarding management system is configured, for example, as shown in FIG.
In FIG. 3, the boarding management system 900 includes a boarding database (hereinafter referred to as boarding DB) 910, a check-in terminal 920, a boarding gate 930, and a boarding terminal 940.
The boarding DB 910 is actually provided on a server, and processes input information from the check-in terminal 920 or the boarding terminal 940 under the control of the server. Information is output.

According to this configuration, as shown in FIG. 4, when the passenger checks in at the airport check-in counter, the airline check-in staff at the check-in terminal 920 makes a reservation for the passenger at step A1. The information and the ticket brought are collated, and the passenger's seat is consulted with the boarding DB 910.
As a result, in step A2, the boarding DB 910 returns the passenger name, gender, and seat related to the passenger to the check-in terminal 920.
In response to this, in step A3, the check-in terminal 920 issues a boarding pass in which the name, sex and seat of the passenger are described to the passenger.

Here, the passenger carries this boarding pass and moves toward the boarding gate.
Then, when the passenger arrives at the boarding gate and passes through the boarding gate 930 installed at the boarding gate, the boarding gate 930 reads the boarding pass of the passenger, and in step A4, the passenger Is written in the boarding DB 910.
Subsequently, the boarding staff of the airline inquires of the boarding DB 910 about the information on the unoccupied person and the whereabouts from the boarding terminal 940 at the time of the final boarding guidance at step A5.
In response to this, the boarding DB 910 reports each non-passenger information to the boarding terminal 940 in step A6. At that time, the location of each unoccupied person will be searched manually by a staff member in the airport.
Thus, the operation of the boarding management system 900 is completed.

Thus, according to the boarding management system 900, boarding tickets are issued and boarding results are confirmed, and passengers who have not boarded are discriminated on the boarding DB 910 at the time of final boarding guidance just before departure.
If there are any unoccupied passengers, the in-house broadcasting equipment in the airport prompts the unoccupied passengers to go to the boarding gate, and the airline staff at the airport works at the airport. The unoccupied passengers are searched separately.

In such boarding management and passenger boarding guidance, it is relatively unclear where the unoccupied passengers are, and stores in airports without being aware of the above-mentioned in-house broadcasts etc. If you continue to hesitate, you may not be able to board.
In this way, when a passenger who becomes unable to board as a result is generated, the passenger is forced to change the schedule of the trip or the like. In addition, the airline loses the fare sales and profits for the non-passenger due to the occurrence of the non-passenger, and the reliability of the airline is reduced. May be missed by other airlines.

On the other hand, according to Patent Documents 1 and 2, an RFID tag is incorporated in a boarding path carried by a passenger, and an RFID reader is arranged throughout the airport, thereby confirming the location of each passenger. Technology is disclosed.
In these Patent Documents 1 and 2, in response to an inquiry from the boarding terminal, the location (current position) of the passenger who has not arrived at the boarding gate even when the boarding end time is reached in the airport, for example, By searching for RFID tags in a receivable range with a large number of RFID readers installed on the ceiling or the like and reporting them to the boarding terminal when found, it is possible to easily confirm the location of the unoccupied person.

Further, according to Patent Document 3, a construction worker or a facility manager reads an RFID tag attached to a buried object or an above-ground building facility by an RFID reader and specifies a location using a so-called GPS. Discloses a facility information management system in which information, specifications, etc. of each facility can be easily obtained on site.
According to the system having such a configuration, a huge amount of facility-related information can be easily and reliably obtained on-site by obtaining data related to a huge number of underground facilities and ground facilities when necessary.
JP 2002-183261 A JP 2003-021533 A JP 2001-184417 A

  However, in Patent Documents 1 and 2 described above, it is possible to statistically grasp how much each passenger of a given flight is currently moving toward the boarding gate in a wide airport, Unable to recognize that a failure has occurred in the route. For example, body check and departure control are congested, escalators on the way, moving walkways, etc. are out of order, or passengers stop and watch some event in the airport. It is difficult for the airport clerk at the boarding gate to confirm whether or not the airport clerk notices at the time of the final guidance. It will be delayed.

  In Patent Document 3 described above, an RFID tag attached to a stationary underground or above ground facility is used to read with an RFID reader carried by a construction worker or facility manager and relate to each of these facilities. This data is provided to construction workers, etc. on site, and does not confirm the progress of the movement from the passenger's check-in to the boarding gate. All the problems, means, and effects are different from the present invention. .

  The present invention has been made to solve the above-mentioned problem, and it is possible to sequentially check the movement progress of each passenger moving in a wide airport from the check-in counter to the boarding gate, and to prevent the movement progress from occurring. It is an object of the present invention to provide a passenger boarding guidance system, a passenger boarding guidance method, and a passenger boarding guidance program that can quickly detect an improvement and determine an improvement measure earlier.

  In order to achieve this object, a passenger boarding guidance system according to claim 1 of the present invention is based on passenger reservation information from a check-in terminal arranged at a check-in counter of an airport. , The passenger's seat information is transmitted to the above check-in terminal, the boarding pass is issued by the check-in terminal, and the boarding terminal arranged at the boarding gate moves to the boarding gate of the non-passenger. A passenger boarding guidance system for reporting, wherein a plurality of detection means are provided in a distributed manner in an airport including a travel route from a check-in counter to a boarding gate, and send detection information of a detection tag to a passenger boarding guidance center. The check-in terminal is based on passenger information and seat information from the passenger boarding information center. When a boarding pass is issued to a passenger, a detection tag is issued to the passenger, and passenger information related to the passenger reserved by the Passenger Boarding Information Center for each flight is registered. A boarding database and a control unit, and the boarding of the boarding database as the position information of the passenger based on the detection information of the detection tag of each passenger detected by the detection unit. For passengers whose detection tag is detected by the detection means near the boarding gate, a boarded mark is added to the passenger information in the boarding database, and inquiries from the boarding terminal, The configuration is such that passenger information and position information of a non-passenger without a boarded mark are transmitted to the boarding terminal.

When the passenger boarding guidance system has such a configuration, a passenger who has checked in at the check-in terminal moves from the check-in counter to the boarding gate for boarding with a boarding pass and detection tag. To do.
At that time, even if you stop by a store or event venue in the airport, the detection tags carried by each passenger are detected by the detection means distributed in the airport, and based on the position of this detection means Thus, the control unit of the passenger boarding information center adds the passenger's position information to the passenger information in the boarding database. Thereby, the position information of each passenger can be confirmed almost in real time.
Further, when the passenger arrives at the boarding gate, the detection means near the boarding gate detects the detection tag carried by the passenger, so that the control unit of the passenger boarding guidance center makes the boarding about the passenger in the boarding database. A boarded mark on the passenger information.

Then, when there is an inquiry from the boarding terminal, the control unit of the passenger boarding guidance center transmits the passenger information and the position information of the unoccupied passenger without the boarded mark from the boarding database to the boarding terminal.
As a result, the boarding terminal can confirm the passenger information and position information of the non-passenger, so the airport staff at the boarding gate can specify the location of the non-passenger, and the search for the non-passenger can be performed. It can be done easily.
Therefore, since an unoccupied person can search easily and in a short time, the delay of the takeoff time of the aircraft and the occurrence of a situation in which the occupant cannot board can be suppressed. As a result, the passenger can reliably board the aircraft, can act as scheduled, and the airline can reliably board the passenger, thus ensuring the sales and profits of the passenger. Reliability can be maintained and improved.

In the passenger boarding guidance system according to claim 2, the detection tag is an RFID tag, and the detection means is an RFID reader.
When the passenger boarding guidance system has such a configuration, the detection means and the detection tag can be easily prepared at a relatively low cost by using the relatively popular RFID.

In the passenger boarding guidance system according to claim 3, the control unit of the passenger boarding guidance center uses the detection information of each passenger from each detection means to calculate the points given in advance to each detection means in the boarding database. The travel information is added to the passenger information of the passenger.
When the passenger boarding guidance system has such a configuration, each passenger can easily check each passenger's score by, for example, checking the score of each passenger at the boarding terminal by scoring the progress of each passenger's movement to the boarding gate. It becomes possible to grasp the movement progress of.

The passenger boarding guidance system according to claim 4 is configured such that the points given in advance to each detecting means are set for each detecting means.
When the passenger boarding guidance system has such a configuration, each detection means is given a unique score, so that the position information of each passenger can be obtained in detail for each detection means.

In the passenger boarding guidance system according to claim 5, the number of points given in advance to each detecting means is set for each area where the detecting means is arranged, and the control unit detects detection information from the detecting means in the same area. With respect to, the score is added only once.
When the passenger boarding guidance system has such a configuration, the position information of each passenger can be obtained reliably by each detecting means, and the position of each passenger can be determined by assigning points for each area. It can be grasped roughly for each area.

The passenger boarding guidance system according to claim 6 is configured such that the control unit sequentially adds points when adding points as movement progress information.
When the passenger boarding guidance system has such a configuration, as each passenger moves, the points are accumulated by detection by each detecting means. For example, by checking the points with a boarding terminal, each passenger can easily check the points. In addition, for example, when displaying a graph or the like, it is possible to easily make a graph, and it is possible to easily grasp the movement progress of each passenger by visual recognition.

The passenger boarding guidance system according to claim 7 is configured such that when the control unit adds a score as movement progress information, a matrix based on the score of each detection means is created.
If the passenger boarding guidance system has such a configuration, a matrix is generated by detection by each detecting means as each passenger moves, so that the movement history is displayed together with the movement progress of each passenger based on this matrix. I can grasp it.

The passenger boarding guidance system according to claim 8, wherein when the control unit receives detection information from each detection means, the time at that time is the passing time of the passenger, and the movement progress information of the passenger in the boarding database. As a configuration to be added to.
When the passenger boarding guidance system has such a configuration, it is possible to grasp the passing times of the passengers by detecting each detecting means as each passenger moves, and to determine the passing times of a plurality of passengers. By performing the comparative analysis, it is possible to detect the occurrence of a situation that hinders movement at a specific location.

In the passenger boarding guidance system according to claim 9, when the control unit transmits the passenger information and the position information of the non-passenger to the boarding terminal in response to the inquiry from the boarding terminal, the position information In this configuration, the passage time is also transmitted.
When the passenger boarding guidance system has such a configuration, as each passenger moves, the current position of the passenger is confirmed on the boarding terminal by detection by each detecting means, and further to the boarding gate of the passenger. It is also possible to roughly predict the arrival time.

In order to achieve the above object, according to the passenger boarding guidance method according to claim 10 of the present invention, the boarding information is based on the reservation information of the passenger from the check-in terminal arranged in the check-in counter of the airport. The seat information of the person is transmitted to the above check-in terminal, and a boarding pass is issued by the check-in terminal, and the progress of the movement to the boarding gate of the non-passenger is reported to the boarding terminal arranged at the boarding gate. A passenger boarding guidance method, which issues a boarding pass and issues a detection tag to the passenger based on the passenger information and seat information from the passenger boarding guidance center using the check-in terminal, By detecting the detection tags issued to each passenger by a plurality of detection means distributed in the airport, For passengers whose location information is registered in association with the passenger information in the boarding database as the passenger's location information and the detection tag is detected by the detection means near the boarding gate, the passenger has already boarded the passenger information in the boarding database. In addition to adding a mark, in response to an inquiry from the boarding terminal, the passenger information and the position information of the non-boarding person without the boarded mark are transmitted to the boarding terminal.
Thus, the present invention can also be realized as a passenger boarding guidance method.

Furthermore, in order to achieve the above object, according to the passenger boarding guidance program according to claim 11 of the present invention, the boarding information is based on the reservation information of the passenger from the check-in terminal arranged at the check-in counter of the airport. The seat information of the passenger is transmitted to the above check-in terminal, and a boarding pass is issued by the check-in terminal, and the progress of the movement to the boarding gate of the non-passenger is reported to the boarding terminal arranged at the boarding gate. Is a passenger boarding guidance program that causes a computer to execute a boarding pass for the passenger based on the passenger information and seat information from the passenger boarding guidance center and to detect the boarding pass. Tags are issued to each passenger by multiple detection means distributed in the airport. Boarding by detecting the issued tag for detection and registering it as location information for each passenger in the airport in association with the passenger information in the boarding database and detecting the detection tag near the boarding gate For passengers, aboarding mark is added to the boarding information in the boarding database, and in response to inquiries from the boarding terminal, passenger information and position information of non-boarding persons without boarding mark are sent to the boarding terminal. It is configured to transmit.
Thus, the present invention can also be realized as a passenger boarding guidance program.

Thus, according to the passenger boarding guidance system, the passenger boarding guidance method, and the passenger boarding guidance program according to the present invention, the passenger who has checked in at the check-in terminal has boarding pass and detection tag, Move from the check-in counter towards the boarding gate.
At that time, the detection means distributed in the airport detects the detection tag carried by the passenger, so that the control unit of the passenger boarding guide center stores the position information of each passenger in the airport in the boarding database. To the passenger information of the relevant passenger.
In response to the inquiry from the boarding terminal, the control unit of the passenger boarding guidance center transmits the passenger information and the position information of the non-passenger from the boarding database to the boarding terminal. Thereby, since the boarding terminal can confirm the passenger information and the position information of the non-passenger, the non-passenger can be searched with a margin until the final boarding time.
Thus, according to the present invention, a plurality of detection means dispersedly arranged in the airport indicate the travel progress from the check-in counter to the boarding gate of the passenger who has checked in at the check-in counter for each flight. Therefore, based on the position information of the unoccupied person, it is possible to guide the unoccupied person to the boarding gate, for example, by searching for the in-house broadcast or directly by the airport staff.
Therefore, a passenger who has completed check-in can move to the boarding gate and board the board without fail, be able to act as scheduled, and the airline can reliably board the passenger. There is no such thing as loss of sex.

Embodiments of the present invention will be described below with reference to the drawings.
Note that the processing in the information processing apparatus of the passenger boarding guidance center in the following embodiment is executed by a computer such as a server controlled by a program.
As the recording medium, for example, a magnetic disk, a semiconductor memory, or any other computer-readable medium can be used.
Further, the program recorded on the recording medium may be loaded into the computer by directly mounting the recording medium on the computer, or may be loaded into the computer via a network.

An embodiment of a passenger boarding guidance system of the present invention will be described with reference to FIG.
FIG. 1 is a block diagram showing the configuration of the passenger boarding guidance system of the present embodiment.

As shown in FIG. 1, the passenger boarding guidance system 10 includes a passenger 100, a passenger boarding guidance center 200, a check-in terminal 300, a boarding terminal 400, an RFID reader 500, and a network 600. .
In FIG. 1, only one passenger 100, check-in terminal 300, boarding terminal 400, and RFID reader 500 are shown, but the number is not limited to one.
The network 600 is a network such as a local area LAN installed in an airport, for example, and connects the check-in terminal 300, the boarding terminal 400, the RFID reader 500, and the passenger boarding guide center 200 to each other.

The passenger 100 is a person who intends to board a desired airline flight using the passenger boarding information center 200. In this case, the passenger information 101 is registered in advance and the boarding reservation of the flight is made. Thus, the reservation information 102 is acquired.
When boarding, the passenger 100 goes to a check-in counter at the airport and performs a check-in, thereby receiving a boarding pass 310 (described later) and heading to the boarding gate.

The check-in terminal 300 is arranged at a check-in counter in the airport, and is operated by a check-in person in charge of the airline.
When the passenger 100 who is going to check-in is sent to the check-in terminal 300, the staff checks the ticket brought by the passenger 100 with the reservation information 102, and the reservation information 102 of the passenger 100 is checked. Is transmitted to the passenger boarding guidance center 200 via the network 600, so that the seat of the passenger 100 is consulted.

The check-in terminal 300 issues a boarding pass 310 based on the passenger information 221 and the seat information 211 sent from the passenger boarding guidance center 200 via the network 600 and the RFID code 212.
At that time, an RFID tag 320 as a detection tag is provided in advance in the boarding path 310 by scrubbing, pasting or the like. The check-in terminal 300 attaches the RFID code 212 to the RFID tag 320. Write.
The RFID tag 320 may have a format that can be used repeatedly. In this case, the previous RFID code 212 is erased when the RFID code 212 is written.

The boarding terminal 400 is disposed near the boarding gate in the airport, and is operated by a person in charge of boarding in the airline.
The boarding terminal 400 makes an inquiry about the movement progress status of each passenger 100 at that time to the passenger boarding guidance center 200 via the network 600 by the operation of a staff member.
The boarding terminal 400 receives the position information 213 of each passenger 100 sent from the passenger boarding guidance center 200 via the network 600 and displays it on the display unit, for example.

The RFID reader 500 is distributed in various places in the airport, that is, not only in the route from the check-in counter to the boarding gate, but also in various facilities such as shops, event venues, etc. 501 is assigned.
Then, when the RFID tag 320 approaches within the predetermined detection range, the RFID reader 500 detects this, reads the RFID code 212 written in the RFID tag 320, and reads this RFID code. 212 and its own identification code 501 are transmitted to the passenger boarding guidance center 200 via the network 600.

The passenger boarding guidance center 200 is composed of information processing devices such as servers provided at appropriate locations, and includes a control unit 210 and a boarding database 220 as shown.
The boarding database 220 is composed of, for example, a database registered in a storage unit such as a hard disk drive device of the server. Passenger information (passenger name / gender) 221 and reservation information 102 relating to each flight are stored in advance. In addition to being registered, after check-in, seat information 211 and RFID code 212, position information 213 and a boarded mark described later are registered in a readable and writable manner.

When there is a seat consultation with the reservation information 102 related to the passenger 100 from the check-in terminal 300, the control unit 210 reads the passenger information 221 related to the passenger 100 from the boarding database 220.
Then, the control unit 210 of the passenger boarding guide center 200 creates seat information 211 and an RFID code 212 for the reserved flight based on the reservation information 102 and the passenger information 221, and transmits the information through the network 600. To the check-in terminal 300.
Here, the RFID code 212 is generated uniquely for each passenger 100 by a combination of numbers or symbols so that it can be identified from the boarding pass of other passengers on the day.

When the control unit 210 of the passenger boarding guide center 200 receives the RFID code 212 and the identification code 501 as detection information from the RFID reader 500, the identification code 501 generates position information 213 of the RFID reader 500. At the same time, the boarding database 220 is searched using the RFID code 212, and the position information 213 is additionally registered in association with the passenger information 221 of the passenger corresponding to the RFID code 212.
In this case, the position information 213 is generated by sequentially adding the points because the points are set as identification codes in each RFID reader 500 in advance.
Thereby, it can be judged that the said passenger 100 is approaching the boarding gate, so that the score of the said positional information 213 increases.
Furthermore, when the control unit 210 of the passenger boarding guidance center 200 receives the RFID code 212 and the identification code 501 as detection information from the RFID reader 500 arranged in the vicinity of the boarding gate, It is determined that the passenger 100 has arrived at the boarding gate, the boarding database 220 is searched, and a boarded mark is added to the position information 213 in association with the passenger information 221 of the passenger corresponding to the RFID code 212. And register.

  Further, the control unit 210 of the passenger boarding guidance center 200, when there is a movement progress inquiry from the boarding terminal 400, among the passengers 100 registered in the boarding database 220, has not been boarded. The person 100 is extracted, and the passenger information 221 and the position information 213 of the non-passenger 100 are transmitted to the boarding terminal 400 via the network 600 as movement progress information.

Next, the operation of the passenger boarding guidance method using the passenger boarding guidance system of this embodiment will be described with reference to the flowchart of FIG.
FIG. 2 is a flowchart showing the passenger boarding guidance operation.
In FIG. 2, when the passenger checks in at the airport check-in counter, in step B 1, the airline check-in staff collates the ticket brought with the reservation information 102 of the passenger 100 through the check-in terminal 300. Then, the seat of the passenger 100 is consulted with the passenger boarding guidance center 200 via the network 600.
Thereby, in step B2, the control unit 210 of the passenger boarding guidance center 200 searches the boarding database 220 based on the reservation information 102, and the passenger information 221 (passenger name and gender) related to the passenger 100. And seat information 211 and RFID code 212 are created based on the reservation information 102 and the passenger information 221, and the passenger information 221 (passenger name and gender), the seat information 211 and the RFID are created. The code 212 is returned to the check-in terminal 920.

  In response to this, in step B3, the check-in terminal 300 creates a boarding path 310 in which the name / gender and seat of the passenger 100 are described, and the RFID code 212 is written in the RFID tag 320. Issue a ticket to the passenger 100.

Here, the passenger 100 carries the boarding pass 310 and moves toward the boarding gate.
Then, when the occupant 100 passes near the RFID readers 500 arranged at various places in the airport, the RFID reader 500 detects the RFID tag 320 held by the occupant 100 in step B4. The RRID code 212 is read, and the RFID code 212 and its own identification code 501 are transmitted to the passenger boarding guidance center 200 via the network 600.
In response to this, the control unit 210 of the passenger boarding guidance center 200 generates the position information 213 of the RFID reader 500 (the number set in advance in the RFID reader 500) by using the identification code 501 in step B5. The boarding database 220 is searched using the RFID code 212, and a score is added to the position information 213 in association with the passenger information 221 of the passenger corresponding to the RFID code 212.

When the passenger 100 arrives at the boarding gate, the RFID reader 500 in the vicinity of the arrival gate detects the RFID tag 320 held by the passenger 100 and reads the RRID code 212 in step B6. The RFID code 212 and its own identification code 501 are transmitted to the passenger boarding guidance center 200 via the network 600.
In response to this, the control unit 210 of the passenger boarding guidance center 200 determines that the RFID tag 320, that is, the passenger 100 has arrived at the boarding gate by the identification code 501 in step B7, and this RFID code 212 is received. Thus, the boarding database 220 is searched, and the boarding information is added to the position information 213 in association with the passenger information 221 of the passenger corresponding to the RFID code 212.

Here, by the operation of the airline boarding staff, in step B8, the boarding terminal 400 passes the network board 600 to the passenger boarding guidance center 200 between the start of check-in and the final boarding guidance. Inquire about movement progress.
In response to this, the control unit 210 of the passenger boarding guidance center 200 extracts the non-passengers 100 to which the boarded mark is not given from the passengers 100 registered in the boarding database 220 in step B9. Then, the passenger information 221 and the position information (score) 213 of the non-passenger 100 are transmitted to the boarding terminal 400 via the network 600 as movement progress information.
Thereby, the boarding terminal 400 displays each non-passenger's position information (score) 213 on the display part in step B10.
Therefore, the attendant in charge of boarding can visually recognize the movement progress status of each non-passenger by visually checking the screen display of the boarding terminal 400 in step B11. At that time, by comprehensively checking the movement progress status of a plurality of non-passengers, it is also possible to confirm the occurrence of a situation that hinders movement at a specific location in the airport.
Here, the steps B8 to B11 are repeated.
And when the control part 210 of the passenger boarding guidance center 200 produces the movement progress information of a non-passenger in the said step B9, when a non-passenger is zero, the control part 210 will carry out all the passengers. Is sent to the boarding terminal 400 via the network 600. Thereby, the boarding terminal 400 complete | finishes an inquiry operation | movement, without performing step B8.
Thus, the operation of the passenger boarding guidance system 10 is completed.

In the above-described embodiment, the RFID tag 310 is attached to the boarding path 310. However, the RFID tag 310 is not limited to this. For example, the RFID tag 310 is attached to the body of the passenger 100 in the form of, for example, a ribbon or a patch. May be.
Further, in the above-described embodiment, when the control unit 210 of the passenger boarding guidance center 200 receives the RFID code 212 and the identification code 501 from each RFID reader 500, the passenger's position information is stored in the boarding database. In addition, the position information of each non-passenger is transmitted at the time of inquiry from the boarding terminal 400, but the control unit 210 is not limited to this. When the RFID code 212 and the identification code 501 are received from each RFID reader 500, the time at that time is additionally registered as a passing time together with the position information of the passenger, and each time when an inquiry from the boarding terminal 400 is made, You may make it transmit a passenger's positional information and passage time.
Thereby, since the position and passage time of each non-passenger can be grasped, it is also possible to predict the arrival time at the boarding gate.

In the above-described embodiment, each RFID reader 500 has a unique score. However, the airport is divided into a plurality of areas, and the same score is set for the RFID reader 500 in the same area. You may make it keep.
Further, in the above-described embodiment, the points assigned to each RFID reader 500 are sequentially added as the position information of the unoccupied passengers. However, the present invention is not limited to this, and the points of each RFID reader 500 are used as a matrix. You may make it add. Thereby, it is also possible to confirm the movement history of each passenger in the airport by analyzing each value of the matrix.

In the above-described embodiment, the RFID reader 500 is used as the detection means and the RFID tag 320 is used as the detection tag. However, the present invention is not limited to this, and other detection means and detection tags can be used. Obviously.
Furthermore, in the above-described embodiment, the check-in terminal 300, the boarding terminal 400, each RFID reader 500, and the control unit 210 of the passenger boarding guide center 200 are connected to each other via the network 600. However, the present invention is not limited to this. May be directly connected.

  In this way, according to the present invention, the movement progress of each passenger moving in a wide airport from the check-in counter to the boarding gate is sequentially confirmed, and the occurrence of a situation that hinders the movement progress can be detected more quickly. Thus, it is possible to provide a passenger boarding guidance system, a passenger boarding guidance method, and a passenger boarding guidance program that can determine improvement measures earlier.

It is a block diagram which shows the structure of the passenger boarding guidance system by this invention. It is a flowchart which shows operation | movement of the passenger boarding guidance method by the passenger boarding guidance system of FIG. It is a block diagram which shows the structure of an example of the conventional boarding management system. It is a flowchart which shows the operation | movement of boarding management by the boarding management system of FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Passenger boarding guidance system 100 Passenger 200 Passenger boarding guidance center 210 Control part 220 Boarding database 300 Check-in terminal 310 Boarding pass 320 RFID tag 400 Boarding terminal 500 RFID reader 600 Network

Claims (11)

Based on the passenger's reservation information from the check-in terminal located at the check-in counter at the airport, the passenger's seating information is transmitted to the above check-in terminal at the passenger boarding information center, and the check-in terminal A passenger boarding guidance system that issues a boarding pass and reports the progress of the movement to the boarding gate of the non-boarding person to the boarding terminal arranged at the boarding gate,
It is distributed in the airport including the route from the check-in counter to the boarding gate, and has a plurality of detection means for transmitting the detection information of the detection tag to the passenger boarding guidance center,
When the check-in terminal issues a boarding pass to the passenger based on the passenger information and seat information from the passenger boarding information center, the detection tag is issued to the passenger,
The passenger boarding information center includes a boarding database in which passenger information relating to passengers reserved for each flight is registered, and a control unit.
Based on the detection information of each passenger's detection tag detected by the detection means, the control unit registers the passenger's position information in association with the passenger information in the boarding database, and near the boarding gate. For passengers for which the detection tag is detected by the detection means, a boarded mark is added to the boarder information in the boarding database, and in response to an inquiry from the boarding terminal, the passenger information of the non-boarding person without the boarded mark A passenger boarding guidance system, wherein the boarding terminal and the location information are transmitted to the boarding terminal.   The passenger boarding guidance system according to claim 1, wherein the detection tag is an RFID tag, and the detection means is an RFID reader.   Based on the detection information of each passenger from each detection means, the control unit of the passenger boarding guidance center gives the points given in advance to each detection means to the passenger information of the passenger in the boarding database, It adds as movement progress information, The passenger boarding guidance system of Claim 1 or 2 characterized by the above-mentioned.   4. The passenger boarding guidance system according to claim 3, wherein the number of points given in advance to each detecting means is set for each detecting means. The number of points given in advance to each detecting means is set for each area where the detecting means is arranged,
4. The passenger boarding guidance system according to claim 3, wherein the control unit adds points only once for detection information from detection means in the same area.   The passenger boarding guidance system according to any one of claims 3 to 5, wherein when the controller adds points as movement progress information, the points are sequentially added.   The passenger boarding guidance system according to any one of claims 3 to 5, wherein when the control unit adds points as movement progress information, the control unit creates a matrix based on the points of each detecting means.   9. The control unit according to claim 8, wherein when the detection information is received from each detection means, the time at that time is added to the travel progress information of the passenger in the boarding database as the passing time of the passenger. Passenger boarding guidance system as described in.   In response to an inquiry from the boarding terminal, the control unit transmits the passage time in association with the position information when transmitting the passenger information and the position information of the non-passenger to the boarding terminal. The passenger boarding guidance system according to claim 8. Based on the passenger's reservation information from the check-in terminal located at the check-in counter at the airport, the passenger's seat information is transmitted to the check-in terminal and the boarding pass is issued by the check-in terminal. A passenger boarding guidance method for reporting the movement progress to a boarding gate of a non-passenger to a boarding terminal arranged at the boarding gate,
The above check-in terminal issues a boarding pass to the passenger based on the passenger information and seat information from the passenger boarding information center, and issues a detection tag.
By detecting the detection tag issued to each passenger by a plurality of detection means distributed in the airport, the passenger information in the boarding database is stored as the location information of each passenger in the airport. For passengers who are registered in association and whose detection tag is detected by the detection means near the boarding gate, a boarded mark is put on the boarder information in the boarding database, and a boarded mark is displayed in response to an inquiry from the boarding terminal. Passenger boarding guidance method characterized by transmitting passenger information and position information of an unoccupied passenger who is not present to the boarding terminal. Based on the passenger's reservation information from the check-in terminal located at the check-in counter at the airport, the passenger's seat information is transmitted to the check-in terminal and the boarding pass is issued by the check-in terminal. A passenger boarding guidance program for causing a computer to execute a process of reporting movement progress to a boarding gate of a non-passenger with respect to a boarding terminal arranged at a boarding gate,
The above check-in terminal issues a boarding pass to the passenger based on the passenger information and seat information from the passenger boarding information center, and issues a detection tag.
By detecting the detection tag issued to each passenger by a plurality of detection means distributed in the airport, the passenger information in the boarding database is stored as the location information of each passenger in the airport. For passengers who are registered in association and whose detection tag is detected by the detection means near the boarding gate, a boarded mark is put on the boarder information in the boarding database, and a boarded mark is displayed in response to an inquiry from the boarding terminal. Passenger boarding guidance method characterized by transmitting passenger information and position information of an unoccupied passenger who is not present to the boarding terminal.

Images