JP6576718B2 - Server device and check-in system - Google Patents

Description

  The present disclosure relates to a technique for improving the operational quality of an airline while improving the convenience of passengers on board an aircraft.

  In recent years, passengers of various nationalities are increasingly using airplane travel due to increasing demand for tourism. In addition, LCC (Low Cost Carrier) has been established all over the world. LCC will achieve low-cost operations by introducing unmanned check-in machines and using a simple building that does not increase costs, while achieving a high level of operational quality as an airline such as scheduled departure rate and service rate. The aims. As a result, the basic operating quality of an airline, such as scheduled departure rates, is achieved at a level that is comparable to that of a full service airline, while providing operating services at relatively low prices. Is also born. In addition to passenger transport via full-service airlines, LCCs are opening up new air demand. For this reason, various technologies are being studied in order to further enhance the convenience of passengers who travel by plane from airport to airport.

  For example, Japanese Patent Laid-Open No. 2006-72885 (Patent Document 1) discloses that a host computer is accessed via a mobile phone or the like from a place other than a congested airport, and the check-in procedure for air mail is made to the host computer. The technique to be performed is described. Patent Document 1 describes that an automatic check-in machine transmits authentication information acquired from a passenger to a host computer and issues a checked-in air ticket based on an authentication result by the host computer.

JP 2006-72885 A

  According to the technique described in Patent Document 1, the host computer accepts an online check-in procedure from several days before the scheduled boarding date, for example. However, passengers who have performed online check-in procedures may not arrive at the airport within the time required for boarding the flight. Therefore, if there are passengers who have been checked-in online but have not completed boarding on a flight, the airline will search for passengers who are not sure if they are arriving at the airport. It may be necessary to perform such operations. As a result, there is a risk that the departure time of the flight will be delayed, and the scheduled arrival / departure rate may be reduced. When the scheduled arrival / departure rate decreases, convenience for passengers using aircraft also decreases.

  On the other hand, when the check-in procedure is accepted by an automatic check-in machine installed at the airport, it can be considered that the passenger who has completed the check-in procedure has arrived at the airport. Accepting passenger check-in procedures mainly at check-in machines installed at airports is one of the factors that enhances passenger convenience while improving the operating quality of airlines such as scheduled departure rates. However, if the passengers on the flight are congested, the number of passengers waiting for check-in procedures on the check-in machine will also increase.

  Therefore, there is a need for a technology that further improves the convenience of passengers involved in check-in procedures while maintaining a high level of airline operational quality such as scheduled departure rates. An object of the present disclosure is to provide a technology that improves the convenience of passengers while improving the operational quality of airlines.

  A server device according to an embodiment is configured to manage information of passengers who board a flight. The server device includes a storage unit configured to store information on passengers scheduled to board a flight, and a control unit configured to control the operation of the server device. The control unit estimates information that identifies the passenger scheduled to board the flight and that the passenger has arrived at the airport facility for boarding the flight within the time available for boarding the flight. Information for identifying the passenger, and a reception processing unit that receives the arrival status information for communication from at least one of the communication device installed outside the airport facility where the flight departs, or the passenger information terminal, and And a data processing unit that performs processing for managing the movement status of the passenger moving to the airport facility to board the flight on the basis of the received arrival status information.

  An information terminal according to another embodiment is configured to control a display, an information storage unit configured to store procedure reservation information for performing a check-in procedure on a flight, and an operation of the information terminal. A terminal control unit. Outside the airport facility where the flight departs, a communication device connected via a network to a server device that accepts check-in procedures is installed. The terminal control unit transmits the procedure reservation information to the server device via the communication device, or receives information specifying the communication device from the communication device, and specifies the received communication device and the procedure reservation information. A check-in processing unit that performs a check-in procedure for the server device by at least one of transmitting a message to the server device. The terminal control unit is configured to display the result of the check-in procedure on the display.

  An information processing device according to another embodiment is configured to acquire information indicating a check-in status of a flight by communicating with a server device that accepts a check-in procedure. The server device estimates information that identifies the passenger scheduled to board the flight and that the passenger has arrived at the airport facility for boarding the flight within the time available for boarding the flight. And the arrival status information for the non-check-in person who has not completed the check-in procedure among passengers scheduled to board the flight based on the received arrival status information. Information and information indicating whether or not the unchecked person has moved so as to arrive at the airport facility within a time during which the flight can be boarded are transmitted to the information processing apparatus. Based on the data received from the server device, the information processing device displays on the display information that identifies the unchecked person among passengers scheduled to board the flight, and the unchecked person can board the flight. Information indicating the status of whether or not the user is moving to arrive at the airport facility within a limited time is displayed on the display.

  According to one embodiment, the passenger who plans to board the flight is based on information transmitted from the communication device installed outside the airport facility from which the flight departs or at least one of the passenger's information terminals. However, it is comprised so that the process for managing the movement condition which is moving to an airport facility in order to board a flight can be performed. Therefore, even if the prospective boarder has not completed the check-in procedure, the operator in charge of the boarding procedure for the operated flight can operate the boarding procedure by referring to the movement status of the scheduled boarding flight. It can be carried out more efficiently and the operational quality of airlines can be further improved.

  The above and other objects, features, aspects and advantages of the present invention will become apparent from the following detailed description of the present invention taken in conjunction with the accompanying drawings.

It is a figure which shows the example of the movement route and moving means for a passenger to move to an airport facility. 2 is a block diagram illustrating a configuration of a server 20 and a configuration of a communication device 30. FIG. 2 is a block diagram showing a configuration of an information terminal 10. FIG. It is a figure which shows the data structure of the reservation information 261. It is a figure which shows the data structure of the operation information 262. 4 is a flowchart showing processing in which the information terminal 10 performs a check-in procedure via the communication device 30. 6 is a flowchart illustrating processing in which the information terminal 10 communicates with the communication device 30 to acquire information for specifying the communication device 30 and communicates with the server 20 to perform a check-in procedure. It is a figure which shows the example of a display of a screen in case a passenger performs the check-in procedure to a flight by communication between the information terminal 10 and the communication apparatus 30. FIG. It is a figure which shows the example of a display of the screen of the information processing apparatus 40 which the operator of an airline operates. It is a figure which shows the example which visualized the kind of transport system which a passenger uses based on the information accumulate | stored in the server.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the following description, the same parts are denoted by the same reference numerals. Their names and functions are also the same. Therefore, detailed description thereof will not be repeated.

<Embodiment>
In this embodiment, it is estimated that the passenger (scheduled passenger) has arrived at the airport facility from a position different from the check-in machine installed inside the facility such as an airport within the time available for boarding the flight. Information (for example, information for estimating the time required for passengers to arrive at the airport) to the server, passengers scheduled to board the flight can board the flight A system that enables an airline operator to easily grasp whether or not he or she will arrive at an airport within a limited time will be described.

  FIG. 1 is a diagram illustrating an example of a moving route and moving means for a passenger to move to an airport facility. As shown in FIG. 1, for example, a taxi 1A, a limousine bus 2A, a train 3A, a ship 4A, and a private vehicle are used for passengers to move to the first terminal 7A or the second terminal 7B, which is an airport facility from which the flight departs. Moving means such as a car 5 can be used. In addition, as shown in FIG. 1, when an airport facility has a plurality of terminal buildings, passengers use transportation means such as a monorail installed in the airport facility and an airport bus 6A that periodically circulates between the terminal buildings. Move between terminal buildings. In this embodiment, a facility that is mainly used for boarding a passenger on a flight and that departs the flight on which the passenger boarded may be referred to as an “airport facility from which the flight departs”. Specifically, in the example of FIG. 1, “airport facilities from which flights operate” are the first terminal 7A and the second terminal 7B.

  There are various other routes and means for moving passengers to the airport facility. For example, when the passenger travels to the first terminal 7A using the private vehicle 5, the passenger travels by passing through a traffic gate 8 installed on the travel route and paying a high-speed fee. Further, for example, the passenger purchases a boarding ticket for the limousine bus 2A transmitted from a predetermined stop according to the timetable at the ticket vending machine 2C, waits for the arrival of the limousine bus 2A at the bus stop 2B, and deposits luggage. Then get on the limousine bus 2A. For example, a passenger purchases a ticket to ride a train that goes directly to the airport facility, and moves to the airport facility by passing the ticket gate 3B or the ticket gate 3C. For example, a passenger may get on a train to an airport facility by paying an express fee. In addition, when the airport facility faces the sea, it is possible to board a ship such as the ship 4A from the dock 4B and move to the airport by sea route.

  In the present embodiment, a passenger simply performs a check-in procedure for boarding a flight in accordance with airport facilities such as the first terminal 7A and the second terminal 7B (hereinafter collectively referred to as the first terminal 7A and the second terminal 7B). In addition to the operation of the check-in machine installed in the airport facility (sometimes referred to as “airport facility”), it can be carried out on the travel route toward the airport facility. Specifically, communication devices installed on the travel route for passengers to the airport facility (communication devices installed outside the airport facility where the flight departs) or various devices operated on the travel route are used. Information required for check-in procedures for operated flights and information indicating that passengers are moving toward the airport facilities (airport facilities for passengers to board the operated flights) Information for estimating that the user has arrived at the server). For example, (1) Taxi 1A dispatched by a taxi company affiliated with an airline or the like, (2) Passenger's private car to the airport facility. (3) A ticket vending machine 2C where a passenger purchases a ticket to get on the limousine bus 2A, a bus stop 2B or a limousine bus 2A indicating the boarding position where the passenger gets on the limousine bus 2A (4) Ticket gate 3B, ticket gate 3C or train 3A that pass for passengers to get on train 3A, (5) Wharf 4B or vessel 4A that passengers pass for boarding ship 4A, (6) Passenger terminal It is installed in the inter-airport bus stop 6B or the airport bus 6A indicating the position where the user gets on the airport bus 6A in order to move between buildings.

  The server manages the information of passengers on the operated flights. Information indicating the reservation status of the operated flights, the status of the check-in procedure for the operated flights, and the operation schedule information of the operated flights, etc. Store information. The server receives information transmitted from the communication device or information terminal, and manages which travel route the passenger traveling on the flight travels to the airport facility (the status of travel to the airport facility) To do. In addition, the server estimates the time for the passenger to arrive at the airport facility by specifying the travel route and means for the passenger to travel to the airport facility based on the information transmitted from the communication device or the information terminal. be able to. As a result, an operator who is in charge of boarding a flight on an airline can know whether the passenger is actually heading to the airport facility. In addition, the operator can know the estimated time that the passenger will arrive at the airport facility, knowing if the passenger is moving in time for the departure time of the flight, or if it is clearly not in time for the departure time. can do. As a result, the scheduled departure rate of the flight can be improved. Further, for example, when the arrival time of the passenger at the airport facility is clearly not in time for the departure time of the operating flight due to the occurrence of an accident or the like on the movement route, the passenger's information route from the passenger information terminal to the server By transmitting information for specifying the information, it is possible to record on the server side that a passenger is on the delayed transportation. Thereby, it can be used for application of insurance etc. when a passenger is not in time for boarding of a flight.

  As described above, by accumulating information on the travel route and travel means of the passenger heading to the airport facility on the server side, it becomes easy to visualize which travel route is frequently used. Since the server records the address of the passenger boarding the flight, the information on the access method to the airport is analyzed by accumulating the passenger's address and the route and means of travel used by the passenger. can do. For example, the airline analyzes the usage status of the access means to the airport based on the information stored in the server, so that the campaign for the tie-up between the airline and the transportation system can be planned, and the parking lot to be secured in the airport facility. It can be used for analyzing the size of the bus and improving the schedule of public transportation such as buses and railways.

<Configuration>
With reference to FIG. 2 and FIG. 3, the structure of the server, communication apparatus, and information terminal concerning this embodiment is demonstrated in detail.

  FIG. 2 is a block diagram illustrating the configuration of the server 20 and the configuration of the communication device 30. The information terminal 10 and the communication device 30 communicate with the server 20 via a network according to a communication standard. Further, the information terminal 10 and the communication device 30 can communicate with each other according to a communication standard such as short-range wireless communication. An information processing apparatus 40, which is an apparatus used by an airline operator or the like, communicates with the server 20 via a network.

The server 20 includes a communication unit 202, a storage unit 206, and a control unit 207.
The communication unit 202 is a communication interface that performs modulation / demodulation processing for the server 20 to communicate with other communication devices.

  The storage unit 206 is configured by a flash memory, an HDD (Hard Disk Drive), a RAM (Random Access Memory), and the like, stores programs used by the server 20, and accumulates various data used by the server 20. In a certain aspect, the storage unit 206 stores reservation information 261, operation information 262, and travel route specifying information 263. Details of the reservation information 261, the operation information 262, and the travel route specifying information 263 will be described later. The reservation information 261 indicates information for each passenger who has reserved boarding on the operated flight, check-in status of each passenger, and information for estimating that each passenger has arrived at the airport facility. The operation information 262 indicates the operation status of the operation flight. The travel route specifying information indicates information for specifying a travel route for the passenger to travel to the airport facility, and information for identifying the communication device 30 installed in the travel route (identification information of the communication device 30 or the communication device 30). Log-in ID and other information assigned to each communication device when a function provided by the server 20 is used by logging in to the server 20 from a browser or the like.

  The control unit 207 controls the operation of the server 20 by reading and executing a program stored in the storage unit 206. The control unit 207 is realized by a plurality of processors, for example. The control unit 207 functions as a reception processing unit 271, a data storage processing unit 272, a check-in procedure unit 273, and an arrival status transmission unit 274 by operating according to a program.

  The reception processing unit 271 confirms that information for identifying the passenger scheduled to board the operated flight and that the passenger has arrived at the airport facility for boarding the operated flight within the time available for boarding the operated flight. The arrival status information, which is information for estimation, is stored in the communication device 30 (communication device 30 installed on the travel route of the passenger) installed outside the airport facility where the flight departs or the passenger information terminal 10 Receive from at least one. The reception processing unit 271 receives, as information for identifying the passenger, a reservation number for performing a check-in procedure for the flight, from at least one of the communication device 30 and the passenger information terminal 10. The reception processing unit 271 is (1) a first device: moving means for moving a passenger to an airport facility for boarding a flight (for example, taxi 1A, limousine bus 2A, train 3A, ship 4A, airport bus 6A, etc. (2) Second device: Equipment for boarding the moving means (for example, bus stop 2B, ticket vending machine 2C, ticket gate 3B, ticket gate 3C, wharf 4B, bus stop between airports) 6B, etc.), (3) Third device: From at least one of the devices such as a device (passage gate 8 etc.) installed for traffic management in the travel route on which the passenger moves by the moving means Then, arrival status information including information for identifying these devices (such as device identification information) is received. That is, the reception processing unit 271 receives information specifying the communication device 30 from at least one of the communication device 30 and the information terminal 10. Specifically, the server device 20 specifies, for example, the communication device 30 installed in the inter-airport bus stop 6B in advance, and stores the identification information of the communication device 30 specified in advance. The reception processing unit 271 acquires the identification information of the specific communication device 30 by performing communication connection with the specific communication device 30 that stores the identification information in advance. At this time, the reception processing unit 271 receives the reservation number from the information terminal 10 through communication between the server device 20 and the information terminal 10 via the specific communication device 30.

  The data accumulation processing unit 272 estimates information (reservation number) for identifying the passenger and that the passenger has arrived at the airport facility for boarding the operated flight within the time available for boarding the operated flight. Based on arrival status information (identification information of the communication device 30 and the like) that is information for carrying out the process for managing the movement status of the passenger moving to the airport facility for boarding the operated flight, Processes for managing user boarding and other processes are performed. Specifically, the data accumulation processing unit 272 estimates the required travel time of the passenger by referring to the travel route specifying information 263 based on the identification information of the communication device 30 included in the received arrival status information. The data accumulation processing unit 272 can refer to the operation information 262 and can board the operated flight if it is within the time that the passenger can board the operated flight after the estimated travel time of the passenger has elapsed. It is estimated that the passenger has arrived at the airport facility within a short time, and the estimation result and information for identifying the passenger are associated with each other and stored in the reservation information 261 of the storage unit 206. In addition, the data storage processing unit 272 may estimate that the passenger does not arrive at the airport facility within the time in which the passenger can board the flight that the passenger is scheduled to board based on the estimated travel time of the passenger. Causes the storage unit 206 to store the estimation result. Based on the received identification information of the communication device 30 and the reservation number received together with the identification information of the communication device 30, the data storage processing unit 272 stores a log of a travel route for the passenger to travel to the airport facility. To accumulate.

  Based on the reservation number received by the reception processing unit 271, the check-in procedure unit 273 processes the check-in procedure for passengers on the flight. Based on the reservation number received by the reception processing unit 271 and the received arrival status information (identification information of the communication device 30), the check-in procedure unit 273 sends the check-in procedure unit 273 to the airport facility within the time when the passenger can board the flight. If it is estimated that the passenger will arrive, the passenger check-in procedure for the flight will be performed. For example, when the check-in procedure unit 273 communicates with a specific communication device that stores identification information in advance and receives a reservation number from the information terminal 10 via the specific communication device, the check-in procedure unit 273 Perform the check-in procedure.

  Based on the arrival status information (such as identification information of the communication device 30) received by the reception processing unit 271, the arrival status transmission unit 274 includes information on passengers scheduled to board the flight and the time available for boarding the flight. And information indicating whether or not the passenger is moving so as to arrive at the airport facility, is transmitted to an external device such as the information processing device 40.

  As illustrated in FIG. 2, the communication device 30 includes a communication unit 302, an operation reception unit 303, a notification unit 304, a storage unit 306, and a control unit 307.

  The communication unit 302 is a communication interface that performs modulation / demodulation processing for the communication device 30 to communicate with other communication devices.

  The operation receiving unit 303 receives an operator's input operation using a touch panel, physical input keys, or other input members.

  The notification unit 304 notifies a passenger who uses the communication device 30 according to the control of the control unit 307. The notification unit 304 is, for example, a display, a speaker, an LED (Light Emitting Diode), or other device.

  The storage unit 306 includes a flash memory, an HDD, a RAM, and the like, stores a program used by the communication device 30, and accumulates various data used by the communication device 30. In a certain aspect, the storage unit 306 stores communication device specifying information 361 and timetable information 362.

  The communication device identification information 361 is information provided to identify the communication device 30 (for example, identification information uniquely assigned to the communication device 30 or provided by the server 20 when the communication device 30 logs into the server 20 or the like). Log-in ID assigned to each communication device when the function is used. The server 20 manages information specifying the communication device 30 in association with the moving means and the position of the communication device 30. That is, the server 20 can acquire the moving means and the position of the passenger that the passenger uses in the travel route of the passenger by referring to the information specifying the communication device 30. Further, it is possible to estimate the travel time from the installation location of the communication device 30 until the passenger arrives at the airport facility based on the type of travel means such as a limousine bus or railroad and the distance to the airport facility.

  The timetable information 362 is information indicating the operation schedule of the moving means. For example, the timetable information 362 indicates a limousine bus operation schedule when the communication device 30 is installed at a bus stop or ticket machine of a limousine bus for moving to an airport facility. Moreover, the communication apparatus 30 is good also as memorize | stores the congestion condition of each service flight shown by an operation schedule, and the timetable of another moving means with the operation schedule of a moving means by the timetable information 362. FIG. For example, the communication device 30 acquires information indicating the congestion status of the service flights from a server that manages the operation status of the moving means. For example, when the capacity of a moving means such as a limousine bus is determined, there is a possibility that a passenger cannot get on even if the moving means arrives at a stop. In this case, it is more convenient for the passenger to refer to the information on the alternative transportation means, and by using the alternative transportation means, the passenger can arrive at the airport facility early in order to board the scheduled flight. .

  The control unit 307 controls the operation of the communication device 30 by reading and executing a program stored in the storage unit 306. The control unit 307 is realized by a processor, for example. The control unit 307 functions as a check-in receiving unit 371, a communication device specifying information transmission unit 372, and a terminal approach detection unit 373 by operating according to a program.

  The check-in reception unit 371 performs a check-in process for a passenger to board a flight by communication between the communication device 30 and the information terminal 10. Specifically, when the communication device 30 transmits information to the server 20, the check-in reception unit 371 communicates with the information terminal 10 and receives the reservation number 161 from the information terminal 10. The check-in reception unit 371 transmits the received reservation number 161 to the server 20, and transmits the communication device identification information 361 to the server 20 by the communication device identification information transmission unit 372. The check-in reception unit 371 receives the check-in process result from the server 20 and transmits the received check-in process result to the information terminal 10. When the information terminal 10 transmits information to the server 20, the check-in receiving unit 371 transmits the communication device specifying information 361 to the information terminal 10 by the communication device specifying information transmitting unit 372.

  The communication device specifying information transmitting unit 372 reads the communication device specifying information 361 from the storage unit 306 and transmits the read communication device specifying information 361 to an external device such as the information terminal 10 or the server 20.

  The terminal approach detection unit 373 detects the information terminal 10 that communicates with the communication device 30. The communication device 30 and the information terminal 10 communicate according to a short-range wireless communication standard such as a wireless local area network (LAN), near field radio communication (NFC), or Bluetooth (registered trademark). When the communication device 30 periodically transmits a beacon signal and transmits information to the information terminal 10 that has approached a certain distance around the communication device 30, the terminal approach detection unit 373 receives the beacon signal. Accept connections from.

  An information processing apparatus 40 shown in FIG. 2 is a terminal used by an operator of an airline in charge of passenger boarding procedures at an airport facility. The information processing apparatus 40 is a tablet, laptop PC (Personal Computer), or other apparatus, and includes a processor, a memory, and a display, and communicates with the server 20. The information processing apparatus 40 manages the check-in status of the passenger, for example, by receiving from the server 20 a list of persons scheduled to board the flight and reading a code written on the boarding pass.

  FIG. 3 is a block diagram illustrating a configuration of the information terminal 10. As illustrated in FIG. 3, the information terminal 10 includes an antenna 101, a wireless communication unit 102, a touch panel 103, a display 104, a position information sensor 105, a storage unit 106, a control unit 107, and an audio processing unit 108. And a microphone 109 and a speaker 110. The information terminal 10 is a terminal operated by a passenger, for example, a smartphone, a wearable device, or other wireless communication terminals.

  The antenna 101 radiates a signal emitted from the information terminal 10 as a radio wave. Further, the antenna 101 receives radio waves from the space and gives a reception signal to the wireless communication unit 102. In the present embodiment, the communication device 10 supports a plurality of wireless communication standards.

  The wireless communication unit 102 performs modulation / demodulation processing for transmitting and receiving signals via the antenna 101 and the like so that the communication device 10 communicates with other wireless devices. The wireless communication unit 102 is a communication module including a tuner, an RSSI (Received Signal Strength Indicator) calculation circuit, a CRC (Cyclic Redundancy Check) calculation circuit, a high-frequency circuit, and the like. The wireless communication unit 102 performs modulation / demodulation and frequency conversion of a wireless signal transmitted / received by the communication device 10, and provides a received signal to the control unit 107.

  The touch panel 103 receives an input operation of the user of the information terminal 10. The touch panel 103 detects a user's contact position by using, for example, a capacitive type. The touch panel 103 outputs a signal indicating the detected contact position of the user to the control unit 107 as an input operation.

  The display 104 displays data such as an image, a moving image, and text under the control of the control unit 107. The display 104 is realized by, for example, an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display.

  The position information sensor 105 is a sensor that detects the position of the information terminal 10 and is, for example, a GPS (Global Positioning System) module. The GPS module is a receiving device used in a satellite positioning system. The satellite positioning system receives signals from at least three or four satellites and detects the current position of the information terminal 10 on which the GPS module is mounted based on the received signals.

  The storage unit 106 includes, for example, a flash memory and stores data and programs used by the communication device 10. In a certain aspect, the storage unit 106 stores a reservation number 161 and check-in reception device identification information 162.

  The reservation number 161 is a number issued by an airline when a passenger makes a reservation for an air ticket. By referring to the reservation number, the server 20 can specify information such as the name of the passenger, the address of the passenger, the code of the flight scheduled to be boarded by the passenger, and the nationality of the passenger. Therefore, the reservation number 161 includes information for identifying the passenger boarding the flight.

  The check-in reception device identification information 162 is information for identifying the communication device 30 (for example, identification information unique to the communication device 30). The information terminal 10 acquires information specifying the communication device 30 by communicating with the communication device 30. Since the communication device 30 is a device installed outside the airport facility and installed on the travel route of the passenger, the information specifying the communication device 30 is information for specifying the position of the passenger and the means for moving the passenger.

  The control unit 107 controls the operation of the information terminal 10 by reading a program stored in the storage unit 106 and executing instructions included in the program. The control unit 107 is, for example, an application processor. The control unit 107 functions as a check-in processing unit 171, an arrival status information transmission unit 172, and a beacon signal detection unit 173 by operating according to a program.

  The check-in processing unit 171 performs check-in processing for a passenger to board a flight by communication between the information terminal 10 and the communication device 30. Specifically, when the information terminal 10 transmits information to the server 20, the check-in processing unit 171 communicates with the communication device 30 to receive the communication device identification information 361 from the communication device 30 and receives the received information. Is stored in the storage unit 106 as the check-in reception device identification information 162. The check-in processing unit 171 transmits the reservation number 161 to the server 20, and transmits the check-in reception device specifying information 162 to the server 20 by the arrival status information transmitting unit 172. The check-in processing unit 171 receives the check-in processing result from the server 20 and displays the received check-in processing result on the display 104. When the communication device 30 transmits information to the server 20, the check-in processing unit 171 transmits the reservation number 161 to the server 20 via the communication device 30, and the check-in processing result is transmitted to the communication device. 30 via.

  The arrival status information transmission unit 172 transmits the check-in reception device specifying information 162 to the server 20 as information indicating the position of the passenger and the moving means.

  The beacon signal detection unit 173 detects the beacon signal transmitted by the communication device 30 when there is the communication device 30 that transmits the beacon signal.

  The audio processing unit 108 performs modulation / demodulation of the audio signal. The audio processing unit 108 modulates the signal given from the microphone 109 and gives the modulated signal to the control unit 107. In addition, the audio processing unit 108 gives an audio signal to the speaker 110. The audio processing unit 108 is realized by, for example, a processor for audio processing. The microphone 109 receives an audio input and provides an audio signal corresponding to the audio input to the audio processing unit 108. The speaker 110 converts the sound signal given from the sound processing unit 108 into sound and outputs the sound to the outside of the information terminal 10.

<Data structure>
A data structure of data used in the system of the embodiment will be described with reference to FIGS.

  FIG. 4 is a diagram illustrating the data structure of the reservation information 261. As shown in FIG. 4, each record of the reservation information 261 includes a reservation number 261A, a scheduled passenger 261B, a reserved flight code 261C, a planned passenger nationality / address 261D, a gender 261E, and a check-in procedure status. 261F and arrival status information 261G.

  The reservation number 261A indicates the reservation number at which the passenger reserved the air ticket. A check-in system server (for example, server 20) provides passengers with an airline ticket reservation service via a website or the like. The server of the check-in system accepts an airline ticket reservation operation by the passenger, issues a reservation number when the reservation operation is completed, and notifies the passenger of the reservation number by e-mail or the like.

  The boarding candidate 261B indicates one or more passengers (passengers who board the flight) who have reserved air tickets. The server of the check-in system accepts an input of the name of a passenger scheduled to board when accepting an air ticket reservation operation from the passenger.

  The boarding reservation flight code 261C is a code for identifying the flight reserved by the passenger. Usually, the airline assigns a code to the flight.

  The boarder nationality / address 261D indicates the nationality and address of the passenger. The check-in system server accepts input of passenger nationality and address.

  The sex 261E indicates the sex of the passenger. The server of the check-in system accepts passenger gender input.

  Check-in procedure status 261F is based on information sent to server 20 by a passenger operating a check-in machine installed at an airport facility or by communication between information terminal 10 and communication device 30. Indicates whether or not the check-in procedure for the flight has been completed by performing the in-procedure.

  The arrival status information 261G is transmitted from the information terminal 10 or the communication device 30 to the server 20, and is specified based on the information specifying the communication device 30 (identification information of the communication device 30) and the reservation number 161. The means, the location of each passenger, and the expected time for each passenger to arrive at the airport facility. The server 20 stores the time required for the passenger to move to the airport facility in association with information for specifying the communication device 30 in advance, for example, as shown as the movement route specifying information 263. Further, the server 20 uses each passenger's moving means and each of the passengers on the basis of the time when the information is received from the information terminal 10 or the communication device 30 (or the time when the information terminal 10 or the communication device 30 transmits information to the server 20). Based on the position of the passenger, the estimated time for each passenger to arrive at the airport facility may be calculated.

  In this way, the storage unit 206 stores the information of the passenger who has reserved each flight as reservation information 261 in association with the reservation number. The server 20 can extract a passenger for each operated flight based on the boarding reservation flight code 261C. The extraction result based on the reserved flight code 261C indicates a list of passengers scheduled to board the flight. In the example of FIG. 4, the server 20 extracts a passenger based on the flight flight code “MM112”, thereby generating a boarding person list 269A for the flight flight name “MM112 flight”. The server 20 transmits the generated boarding person list 269A to, for example, the information processing apparatus 40 or another communication device. Thereby, the operator who guides the boarding procedure of a prospective boarding person in an airport can grasp a prospective boarding person for every flight.

  FIG. 5 is a diagram illustrating a data structure of the operation information 262 and a data structure of the movement route specifying information 263. As shown in FIG. 5, each record of the operation information 262 includes an operation flight name 262A, a scheduled departure time 262B, an estimated arrival time 262C, and a remark 262D.

  The flight name 262A indicates a code name assigned to the flight. The scheduled departure time 262B indicates the scheduled departure time of the operated flight. The server 20 updates the scheduled departure time 262B by adding the delay time to the scheduled departure time when there is a delay in the equipment used. The estimated arrival time 262C indicates the estimated arrival time of the operated flight. Remarks 262D includes information to be notified to passengers scheduled to board the flight.

  Each record of the movement route specifying information 263 includes device specifying information 263A, a required moving time 263B, a position 263C, and moving means 263D.

  The device specifying information 263A is information for specifying each communication device 30 whose installation location is known in advance. The required travel time 263 </ b> B indicates a time set in advance in each communication device 30 as the time required to travel to the airport facility. In the travel required time 263B, the time “deemed arrival” indicates that the passenger of the information terminal 10 communicating with the communication device 30 is regarded as arriving at the airport facility. The position 263C indicates the position of the communication device 30. Note that the position indicated by the position 263C includes a fixed position such as a ticket gate 3B installed in a railway, and a position that varies with the movement of the moving body such as the limousine bus 2A. The server 20 acquires, for example, position information measured by the moving body or position information that is an output value of the position information sensor included in the communication apparatus 30 from the moving body or the communication apparatus 30 installed on the moving body. The moving means 263 </ b> C indicates a passenger moving means on a moving route where the communication device 30 is installed.

<Operation>
With reference to FIG. 6 and FIG. 7, the operation of each apparatus constituting the system of this embodiment will be described.

  FIG. 6 is a flowchart showing a process in which the information terminal 10 performs a check-in procedure via the communication device 30. The information terminal 10 performs a check-in procedure by communicating with the server 20 using the communication device 30 as a relay device.

  In step S <b> 101, the control unit 107 of the information terminal 10 detects a beacon signal transmitted from the communication device 30 to determine whether or not it is located within the geofence set in the communication device 30. Generate an event for check-in procedures when entering the offense. In addition, the information terminal 10 is good also as communicating with the communication apparatus 30 by detecting the signal which the communication apparatus 30 sends out irrespective of the detection of a geofence. For example, the information terminal 10 connects to the communication device 30 by detecting a signal transmitted from the communication device 30 that functions as a wireless LAN access point.

  In step S103, the control unit 107 notifies the display 104 that the passenger can perform the check-in procedure. The control unit 107 receives a passenger input operation using the touch panel 103, communicates with the communication device 30 in accordance with the input operation, and transmits a reservation number 161 to the communication device 30.

  In step S <b> 301, the control unit 307 of the communication device 30 communicates with the information terminal 10 and receives the reservation number 161 from the information terminal 10. The control unit 307 communicates with the server 20 to transmit the reservation number 161 received from the information terminal and the communication device identification information 361 (information indicating the moving means and the passenger position on the moving route) to the server 20. To do.

  In step S201, the control unit 207 of the server 20 receives the reservation number 161 as information for identifying the passenger from the communication device 30, and uses the communication device as arrival status information for estimating that the passenger has arrived at the airport facility. The specific information 361 is received.

  In step S <b> 203, the control unit 207 processes a check-in procedure for the passenger to the operating flight based on the reservation number 161 received from the communication device 30. Based on the reservation number 161 and the communication device specifying information 361, the control unit 207 acquires an estimated arrival time when the passenger is expected to arrive at the airport facility. Specifically, the control unit 207 acquires the required travel time of the passenger by referring to the required travel time 263B of the travel route specifying information 263 based on the communication device specifying information 361. The control unit 207 acquires the estimated arrival time based on the acquired required travel time and the time when the reservation number 161 or the like is received from the communication device 30. The control unit 207 refers to the operation information 262, compares the scheduled departure time of the operated flight with the estimated arrival time, and estimates whether or not the passenger arrives at the airport facility to board the operated flight. For example, if it is expected that the passenger will not arrive at the airport facility by a certain time before the scheduled departure time of the operated flight, the server 20 may not arrive at the airport facility because the passenger will board the operated flight. presume. Further, for example, if the passenger is expected to arrive at the airport facility by a certain time before the scheduled departure time of the operated flight, the server 20 can arrive at the airport facility in order to board the operated flight. Estimated. The control unit 207 includes information on the estimation result (estimated arrival time) of whether or not the passenger will arrive at the airport facility for boarding the flight, and information on the moving means and detection position of the passenger specified by the communication device specifying information 361 ( Information on the movement route) is stored in the storage unit 206. The control unit 207 determines that the passenger has arrived at the airport when the required travel time 263B of the communication device 30 specified by the communication device specifying information 361 is the time “deemed arrival”.

  In step S205, the control unit 207 processes the check-in procedure according to the estimation result as to whether or not the passenger arrives at the airport facility to board the flight. That is, the control unit 207 accepts check-in when it is estimated that the passenger can arrive at the airport facility to board the flight, and checks in when it is estimated that the passenger cannot arrive. Process not to accept. The control unit 207 also accepts a check-in procedure when it is determined in step S203 that the passenger has arrived at the airport. The control unit 207 generates a list of boarding persons for each flight as shown in the boarding person list 269A, and displays the status (arrival status information) that the unchecked person of the operating flight has moved to the airport facility. The list of persons who are scheduled to board is transmitted to the terminal (for example, the information processing apparatus 40) of the operator who performs the boarding procedure for the flight. The control unit 207 determines whether or not the check-in procedure can be executed, an estimation result (estimated arrival time) on whether or not the passenger is expected to arrive at the airport facility to board the flight, and information on the flight (operating flight) Information on the scheduled departure time) is sent to the information terminal 10.

  In step S303, the control unit 307 of the communication device 30 receives information indicating whether or not the check-in procedure is possible from the server 20, and an estimation result (arrival result) indicating whether or not the passenger is expected to arrive at the airport facility to board the flight. (Estimated time) and information about the flight in operation. The control unit 307 transfers these pieces of information received from the server 20 to the information terminal 10. In addition, the control unit 307 operates the estimated result (estimated arrival time) received from the server 20, the information about the departure time of the flight, and the travel means (such as a limousine bus) on the travel route on which the communication device 30 is installed. The possibility that the passenger can get on the transportation means is calculated based on the congestion status of the flight. For example, if the transportation means is a limousine bus and passengers are on the limousine bus, the passenger may not be able to get on the limousine bus. In this case, the communication device 30 refers to the timetable information 362, acquires the time at which a limousine bus that can be boarded by a passenger arrives, and determines the scheduled departure time of the flight if the passenger gets on the limousine bus at this time. It is determined whether or not it will arrive at the airport facility by the reference time (whether or not the flight can be boarded). If it is determined that the passenger cannot get on the flight at the airport facility even if the passenger gets on the flight that can ride the vehicle, the communication device 30 can provide information on the alternative vehicle (for example, limousine in light of the congestion situation). In the notification unit 304 of the communication device 30, a train operation schedule) is searched and the search result is transmitted to the information terminal 10 when the bus cannot be boarded but the train can be boarded and the flight can be boarded at the airport facility. A process such as notification is performed.

  In step S105, the control unit 107 of the information terminal 10 receives information indicating whether or not the check-in procedure is possible in the server 20 from the communication device 30 and whether or not the passenger is expected to arrive at the airport facility to board the flight. The information indicating the estimation result and the information about the flight are received, and the received information is displayed on the display 104. When the information on the alternative moving means is retrieved in the communication device 30, the information terminal 10 receives the information on the alternative moving means from the communication device 30 and displays the received information on the display 104.

  FIG. 7 is a flowchart illustrating processing in which the information terminal 10 communicates with the communication device 30 to acquire information for specifying the communication device 30 and communicates with the server 20 to perform a check-in procedure.

  In step S <b> 311, the control unit 307 of the communication device 30 communicates with the information terminal 10 and transmits the communication device specifying information 361 to the information terminal 10.

  In step S111, the control unit 107 of the information terminal 10 detects the communication device 30 and communicates with the communication device 30, and notifies the display 104 that the passenger can perform the check-in procedure. The control unit 107 receives a passenger's input operation from the touch panel 103 and acquires from the communication device 30 communication device specifying information 361 that is information for specifying a moving means and a moving route for the passenger to move to the airport facility. And stored as check-in reception device identification information 162. The control unit 107 transmits the reservation number 161 and the check-in reception device identification information 162 to the server 20.

  In step S211, the control unit 207 of the server 20 receives the reservation number 161 as information for identifying the passenger from the information terminal 10, and checks in as arrival status information for estimating that the passenger has arrived at the airport facility. Receiving device identification information 162 is received.

  In step S <b> 213, the control unit 207 processes a check-in procedure for the passenger to the operating flight based on the reservation number 161 received from the information terminal 10. Based on the reservation number 161 and the check-in reception device identification information 162, the control unit 207 acquires the estimated arrival time when the passenger is expected to arrive at the airport facility. The control unit 207 refers to the operation information 262, compares the scheduled departure time of the operated flight with the estimated arrival time, and estimates whether or not the passenger arrives at the airport facility to board the operated flight. The control unit 207 determines the passenger's moving means and detection position specified by the estimation result (estimated arrival time) of whether or not the passenger will arrive at the airport facility for boarding the flight, and the check-in reception device specifying information 162. Information (information on the movement route) is stored in the storage unit 206.

  In step S215, the control unit 207 processes the check-in procedure according to the estimation result of whether or not the passenger arrives at the airport facility to board the flight. That is, the control unit 207 accepts check-in when it is estimated that the passenger can arrive at the airport facility to board the flight, and checks in when it is estimated that the passenger cannot arrive. Process not to accept. The control unit 207 generates a list of boarding persons for each flight as shown in the boarding person list 269A, and displays the status (arrival status information) that the unchecked person of the operating flight has moved to the airport facility. The list of persons who are scheduled to board is transmitted to the terminal (for example, the information processing apparatus 40) of the operator who performs the boarding procedure for the flight. The control unit 207 determines whether or not the check-in procedure can be executed, an estimation result (estimated arrival time) on whether or not the passenger is expected to arrive at the airport facility to board the flight, and information on the flight (operating flight) Information on the scheduled departure time) is sent to the information terminal 10.

  In step S113, the control unit 107 of the information terminal 10 estimates from the server 20 information indicating whether or not the check-in procedure in the server 20 is possible, and whether or not the passenger is expected to arrive at the airport facility to board the flight. Information indicating the result and information about the flight in operation are received, and the received information is displayed on the display 104.

  In the process shown in FIG. 7, as described in FIG. 6, even if a passenger gets on a service flight that can ride on the transportation means, information on an alternative transportation means is displayed when the flight cannot be boarded at the airport facility. The information terminal 10 may display on the display 104. For example, the server 20 can manage the timetable information of each transportation facility, the congestion status information of each transportation facility, and the like, so that the server 20 can perform the processing described in FIG.

<Screen display example>
As described above, the operation of each device included in the system of the present embodiment has been described. Here, display examples of screens of the information terminal 10, the server 20, and the information processing apparatus 40 will be described.

  FIG. 8 is a diagram illustrating a display example of a screen when a passenger performs a check-in procedure for a flight by communication between the information terminal 10 and the communication device 30.

  The state (A), state (B), and state (C) of FIG. 8 are the communication device 30 when the passenger moves by the airport bus 6A from the first terminal 7A to the second terminal 7B shown in the example of FIG. The example of a screen display when the passenger located in the inter-airport bus stop 6B carrying a check-in procedure is shown. In the example of FIG. 1, the passenger is located at the inter-airport bus stop 6B and is about to move from the first terminal 7A to the second terminal 7B by the airport bus 6A. A state (A) shows the example of a screen displayed on the alerting | reporting part 304 of the communication apparatus 30 of the bus stop 6B between airports. As shown in the state (A), the communication device 30 displays a procedure guide unit 381, a flight display unit 382, and a guidance information display unit 383 in the notification unit 304 that is a display. The procedure guide unit 381 is an area for notifying the passenger that a check-in procedure is possible. The flight information display unit 382 is an area for displaying information that identifies a flight that is accepting a check-in procedure when the communication device 30 communicates with the server 20. The guidance information display unit 383 is an area for displaying information to be notified to an unchecked passenger.

  The state (B) shows a display example of a screen when the information terminal 10 possessed by the passenger starts the check-in procedure by communicating with the communication device 30 of the inter-airport bus stop 6B. As shown in the state (B), the information terminal 10 communicates with the communication device 30 installed at the inter-airport bus stop 6B to display on the procedure guide unit 181 of the display 104 that the check-in procedure is possible. (Step S111 in FIG. 7). The information terminal 10 receives an input operation to the procedure start receiving unit 182 and starts a check-in procedure.

  The state (C) shows a display example of a screen when the information terminal 10 receives information indicating whether the check-in procedure is possible from the server 20 and displays the received information on the display 104. As shown in the state (C), the information terminal 10 displays the availability of the check-in procedure on the procedure guide unit 181 (step S113 in FIG. 7). In the example of the state (C), the check-in procedure is completed. The information terminal 10 displays information for boarding the flight as a result of the check-in procedure on the boarding person information display unit 183. The information terminal 10 displays a two-dimensional code 184 indicating information for boarding in the boarding person information display unit 183. The information of the two-dimensional code 184 is read by an operator in the airport using a two-dimensional code scanner or the like.

  In the state (D), state (E), and state (F) of FIG. 8, when a passenger moves to an airport facility by the limousine bus 2A shown in the example of FIG. A display example of the screen when the passenger performs the check-in procedure by using it is shown. In the example of FIG. 1, the passenger is moving toward the ticket vending machine 2C, and the information terminal 10 is located inside the beacon range 2D, which is within the range in which the communication device 30 mounted on the ticket vending machine 2C transmits a beacon signal. Assume that a passenger who holds

  The state (D) shows a display example of a screen displayed on the display 104 when the information terminal 10 held by the passenger enters the beacon range 2D. As shown in the state (D), the information terminal 10 displays on the procedure guidance display unit 191 that check-in is possible at the ticket vending machine 2C (step S101).

  The state (E) shows a display example when a passenger's input operation is accepted and the information terminal 10 starts a check-in procedure via the communication device 30 installed in the ticket vending machine 2C. The information terminal 10 accepts an input operation to the procedure start accepting unit 192 and starts a check-in procedure.

  The state (F) shows a display example of a screen when the communication device 30 transmits information on the alternative moving means to the information terminal 10 because the moving means on which the passenger is going to get on is congested (step S105). . By the process of step S303, the communication device 30 determines that even if the passenger gets on a service flight that can board the moving means, the communication device 30 cannot board the service flight at the airport facility, and there is an alternative moving means, and The search result of the operation schedule of the alternative moving means is transmitted to the information terminal 10. The information terminal 10 displays the information received from the communication device 30 on the procedure guidance display unit 191 that there is an alternative moving means based on the congestion status of the moving means. Further, the information terminal 10 displays the search result of the operation schedule of the alternative moving means in the alternative traffic information 193. Thus, the convenience of the passenger can be improved by the communication device 30 presenting alternative transportation means according to the congestion status of the moving means. The communication device 30 may provide the passenger with information (such as a discount ticket) for encouraging the use of alternative transportation means.

  FIG. 9 is a diagram illustrating a display example of the screen of the information processing apparatus 40 operated by the operator of the airline.

  The information processing apparatus 40 communicates with the server 20 and obtains a list of passengers scheduled to board the flight (planned passenger list 269A).

  A state (A) in FIG. 9 shows a display example of a screen when a list of prospective check-in persons at a certain time is displayed on the display 401 of the information processing apparatus 40. As shown in the state (A), the information processing apparatus 40 displays a list of prospective check-ins 461 for the flight “MM112” on the display 401. In state (A), the scheduled passenger “CE” has arrived at the airport facility and has completed the check-in procedure with the check-in machine installed at the airport facility. There is no registration of transportation means.

  After that, it is assumed that a certain time has elapsed and the passenger's information terminal 10 communicates with the communication device 30 so that there is a passenger who has been checked in. As shown in the state (B), the information processing apparatus 40 displays on the display 401 a list of scheduled check-in persons 461 for the flight “MM112”. Compared to the state (A), the information processing apparatus 40 has already checked in for the prospective boarding person “CE”. to erase. In addition, it is assumed that the boarding person “TT” performs the check-in procedure by communicating the information terminal 10 and the communication device 30 during the period from the state (A) to the state (B). Therefore, the information processing apparatus 40 displays information on the moving means, the detected position, and the estimated arrival time for the prospective boarder “TT” in the scheduled check-in person list 461.

  As described above, the server 20 accumulates information on the travel route of the passenger in association with the address of the passenger. Therefore, it is possible to visualize the type of transportation used by the passenger to move to the airport facility according to the address of the passenger.

  FIG. 10 is a diagram showing an example in which the type of transportation used by the passenger is visualized based on the information stored in the server 20. For example, when the information processing device 40 communicates with the server 20 and receives data from the server 20, the display of the information processing device 40 displays the passenger's address and the transportation used by the passenger to move to the airport facility. Can be displayed.

  In the example shown in FIG. 10, the location of the airport facility is indicated by an airport facility icon 7. Further, the positions where the moving means are boarded or boarded (positions where the communication device 30 is installed) are shown as a bus stop icon 30B, a wharf icon 30S and a train stop icon 30T, respectively. Based on the passenger address (planned boarder nationality / address 261D) indicated in the reservation information 261 and the information on the travel route for moving to the airport facility (arrival status information 261G), the information processing apparatus 40 In FIG. 2, the travel means that are frequently used by passengers are displayed as icons on the map. The taxi icon 1 is an icon indicating that a taxi is frequently used as a moving means at each point. The limousine bus icon 2 is an icon indicating that the use frequency of the limousine bus is the highest as a moving means at each point. The train icon 3 is an icon indicating that the frequency of use of the train is the highest as a moving means at each point. The ship icon 4 is an icon indicating that the use frequency of the ship is the highest as a moving means at each point. The private car icon 5 is an icon indicating that the private car is most frequently used at each point. Thus, according to this embodiment, it is possible to visualize which moving means is frequently used according to the address.

  The server 20 also stores the address of the passenger and the position (communication device specifying information 361) where the passenger gets on the moving means in association with each other. Therefore, it is possible to visualize from which position the passenger has used the moving means. Since each moving means such as a limousine bus may have a predetermined moving route for moving to the airport facility in advance, according to this embodiment, from which position the passenger used the moving means. In addition to visualization, it is also possible to visualize which travel route (for example, an expressway, a railroad, etc.) the passenger has moved to the airport facility. As a result, for example, what kind of advertising information should be provided on which travel route, etc., and analysis according to the characteristics of passengers, and the results of the analysis to advertisers, road maintenance companies, transportation operators, airport operators, etc. Can be provided.

<Other embodiments>
In the above embodiment, the information terminal 10 and the communication device 30 communicate with each other to identify information (reservation number) for identifying the passenger and the communication device specifying information to indicate that the passenger has moved to the airport facility. In the above description, the information terminal 10 or the communication device 30 transmits the information to the server 20 to perform the check-in procedure. In addition to this, information indicating that the passenger has moved to the airport facility, information that can estimate the time for the passenger to arrive at the airport facility, and other information are transmitted from the device such as the information terminal 10 to the server 20 for check-in procedures. May be accepted by a check-in machine installed at the airport facility. In this case, even if there is an unchecked passenger on the flight, the operator who is in charge of boarding procedures at the airport facility is that the passenger is heading to the airport facility, and the time that the passenger is expected to arrive at the airport facility. Can be obtained. Therefore, it is possible to reduce the work burden such as searching for an unchecked person who does not know whether he is heading to the airport as in the past. In addition, since the estimated time that an unchecked person will arrive at the airport facility is estimated, the passenger is efficiently guided to the check-in procedure and security check procedure at the arrival time of the unchecked person at the airport facility. be able to.

  In addition to the example described in the above embodiment, the number of baggage of passengers moving to the airport facility may be transmitted to the server 20 by a device having a communication function. For example, when a passenger of the limousine bus 2A loads the baggage of each passenger who uses the limousine bus 2A into the limousine bus 2A, the passenger of the airport facility (for example, the first terminal 7A or the second terminal 7B) ), The number of baggage checked by the passenger (the number of the passenger's baggage loaded on the limousine bus 2A), and information for estimating when the passenger and the baggage arrive at the airport facility (for example, The time when the transportation means such as the limousine bus 2A is scheduled to arrive at the airport facility, the operating flight number of the limousine bus 2A, etc.) is transmitted to the server 20 via a device such as a tablet terminal. When the limousine bus 2A arrives at the airport facility, it is presumed that a passenger on the limousine bus 2A performs check-in procedures at the airport facility and deposits baggage on the operated flight. Therefore, the operator who takes charge of the appearance procedure at the airport facility by transmitting information on the airport facility to which the passenger boarding the limousine bus 2A and the number of baggage checked by the limousine bus 2A to the server 20 can be obtained. As the limousine bus 2A arrives at the airport facility, it can be estimated how much the congestion status in the airport facility changes. As a result, before the passenger who gets on the limousine bus 2A arrives at the airport facility, the passenger boarded the passenger, for example, by prompting the passenger who has already checked in at the airport facility to pass the security check early. It will be easier to deal with procedures so that they proceed smoothly. Also, information identifying passengers traveling to the airport facility (for example, the reservation number of the ticket used for the check-in procedure, the email address used by the passenger to book the ticket), the number of baggage of the passenger, Information for estimating when passengers and baggage arrive at the airport facility may be transmitted to the server 20 by a device having a communication function. This makes it easy to estimate the time from when the passenger arrives at the airport facility until the check-in procedure is completed and the flight can be boarded.

  Further, the server 20 may accept the check-in procedure by transmitting the reservation number from the communication device 30 to the server 20 through communication between the information terminal 10 and the communication device 30. For example, when the communication device 30 is installed in the vicinity of an airport facility (such as the inter-airport bus stop 6B installed between the airport terminal buildings in the example of FIG. 1), the information terminal 10 and the communication device 30 and the short-range wireless communication standard. For example, it may be estimated that the passenger arrives at the airport facility within a certain period of time because the communication is close enough to communicate. For example, when the airport bus 6A moves between terminal buildings at a constant cycle, the passenger is located near the airport bus stop 6B in order to get on the airport bus 6A, so that the passenger goes to the second terminal 7B within a certain time. It can be estimated that it moves.

  In the above description of the embodiment, the example in which the check-in procedure for the server 20 is performed by the communication between the information terminal 10 and the communication device 30 has been described, but the information terminal 10 and the communication device 30 are installed outside the airport facility for boarding the flight. The check-in procedure may be performed by the communication device 30 receiving the passenger's reservation number or the like and transmitting it to the server 20. For example, a railway company that operates a train 3A that goes to an airport facility sells a train ticket such as an express ticket to a passenger at a sales counter. A salesperson of a railway company operates a PC (Personal Computer) and accesses the server 20 by a browser using a login ID assigned to a sales place. A railroad company salesperson obtains information (such as an airline ticket reservation number) identifying a passenger from a passenger who purchases a ticket, and sends the acquired information to the server 20 via a screen displayed on the browser. Send. For example, the server 20 stores the required travel time required for the passenger to move to the airport facility in association with the login ID.

  Further, when information identifying a passenger is transmitted from the information terminal 10 or the communication device 30 to the server 20, the information terminal 10 or the communication device 30 is based on information read from a credit card that is issued by the airline. Information for identifying the passenger may be acquired. If the credit card issuance entity is an airline, for example, as information to identify the passenger, the passenger's name, passenger birthday, passenger gender, passenger e-mail address, etc. It is assumed that identification information is assigned and this unique information is held in the credit card. The information terminal 10 or the communication device 30 reads identification information unique to the passenger from the credit card, and transmits the read information to the server 20. For example, when a passenger moves to an airport facility by a private car, it is assumed that the usage fee for the road passes through the traffic gate 8 and is paid with a credit card. The traffic gate 8 functions as the communication device 30, reads unique identification information assigned to the passenger from the passenger's credit card, and transmits the read information to the server 20.

  Each device constituting the system according to the present embodiment is realized by a processor and a program executed on the processor. The program for realizing the present embodiment is provided by transmission / reception using a network via a communication interface.

  The embodiment disclosed this time must be considered as illustrative in all points and not restrictive. The scope of the present invention is defined by the terms of the claims, rather than the description above, and is intended to include any modifications within the scope and meaning equivalent to the terms of the claims.

  1A taxi, 2A limousine bus, 2B bus stop, 2C ticket machine, 2D beacon range, 3A train, 3B, 3C ticket gate, 4A ship, 4B dock, 5A private car, 6A airport bus, 6B bus stop between airports, 7A terminal 1, 7B 2nd terminal, 8 traffic gate, 10 information terminal, 20 server, 30 communication device, 40 information processing device, 100 control device, 101 antenna, 102 wireless communication unit, 103 touch panel, 104 display, 105 position information sensor, 106 storage Unit, 107 control unit, 108 audio processing unit, 109 microphone, 110 speaker, 161 reservation number, 162 check-in reception device identification information, 171 check-in processing unit, 172 arrival status information transmission unit, 173 beacon signal detection unit, 202 communication Part 206 Storage unit, 207 control unit, 261 reservation information, 262 operation information, 269 scheduled passenger list, 271 reception processing unit, 272 data storage processing unit, 273 check-in procedure unit, 274 arrival status transmission unit, 302 communication unit, 303 operation Reception unit, 304 notification unit, 306 storage unit, 307 control unit.

Claims (9)

A server device configured to manage information of passengers boarding a flight,
A storage unit configured to store information on passengers scheduled to board the flight;
A controller configured to control the operation of the server device,
The controller is
Information for identifying a passenger scheduled to board the operated flight and to estimate that the passenger has arrived at the airport facility for boarding the operated flight within the time available for boarding the operated flight. And a reception processing unit that receives the arrival status information from at least one of a communication device installed outside the airport facility where the flight departs, or the passenger information terminal,
Based on the arrival status information information and the received to identify the passenger, data processing the passenger performs processing for managing the movement status that is moving to the airport facilities in order to board the flights operated and the part only contains,
When the processing performed by the data processing unit is within the time in which the passenger can board the flight scheduled to be boarded even after the travel time required for the passenger estimated based on the received arrival status information has elapsed. And presuming that the passenger has arrived at the airport facility within the time available for boarding the flight, and storing the estimated result and information for identifying the passenger in association with each other in the storage unit. , Server device. A server device configured to manage information of passengers boarding a flight,
A storage unit configured to store information on passengers scheduled to board the flight;
A controller configured to control the operation of the server device,
The controller is
Information for identifying a passenger scheduled to board the operated flight and to estimate that the passenger has arrived at the airport facility for boarding the operated flight within the time available for boarding the operated flight. And a reception processing unit that receives the arrival status information from at least one of a communication device installed outside the airport facility where the flight departs, or the passenger information terminal,
Data processing for performing processing for managing the movement status of the passenger moving to the airport facility for boarding a flight, based on the information for identifying the passenger and the received arrival status information Including
Receiving the arrival status information by the reception processing unit includes receiving information identifying the communication device as the arrival status information from at least one of the communication device or the information terminal,
The storage unit is configured to store information specifying the communication device in association with the travel route of the passenger,
The processing performed by the data processing unit is a log of the travel route of the passenger corresponding to the identification information of the communication device received by the reception processing unit based on information identifying the communication device received as the arrival status information A server device including storing the information in the storage unit. The storage unit is configured to store a check-in status of a passenger scheduled to board the flight,
The reception processing unit of the control unit receives, as information for identifying the passenger, procedure reservation information for performing a check-in procedure on the flight, from at least one of the communication device and the passenger information terminal. Receive,
The control unit further includes:
Based on the received procedure reservation information and the received arrival status information, when it is estimated that the passenger will arrive at the airport facility within the time available for boarding the operated flight, the flight to the operated flight The server apparatus according to claim 1, further comprising a check-in procedure section that executes a passenger check-in procedure. Receiving the arrival status information by the reception processing unit includes receiving information identifying the communication device as the arrival status information from at least one of the communication device or the information terminal,
The check-in procedure unit performs a check-in procedure for the passenger to the flight based on the received procedure reservation information and information specifying the communication device included in the received arrival status information. The server device according to claim 3, which is executed. When the reception processing unit receives the arrival status information, information for specifying the communication device is acquired by performing communication connection with the communication device in which the server device stores information for specifying the communication device in advance. Receiving the procedure reservation information by receiving the procedure reservation information from the information terminal through communication between the server device and the information terminal via the communication device. Including
The check-in procedure unit communicates with the communication device and executes the check-in procedure for the passenger to the flight when the procedure reservation information is received from the information terminal via the communication device. The server device according to claim 4 . The controller is
Based on the arrival status information, information on passengers scheduled to board the operated flight and whether or not the passenger is moving to arrive at the airport facility within the time available for boarding the operated flight are shown. The server apparatus according to any one of claims 1 to 5, further comprising an arrival status transmission unit that transmits information to an external apparatus. The server device according to any one of claims 3 to 5,
An information terminal ,
The information terminal
A check-in processing unit that performs a check-in procedure on the server device by transmitting the procedure reservation information to the server device via the communication device;
A check-in system including a display for displaying a result of the check-in procedure. The server device according to any one of claims 3 to 5,
An information terminal ,
The information terminal
By receiving information identifying the communication device from the communication device and communicating the received information identifying the communication device and the procedure reservation information to the server device, a check-in procedure is performed on the server device. A check-in processing unit to perform,
A check-in system including a display for displaying a result of the check-in procedure. The server device according to any one of claims 1 to 6,
A check-in system comprising, an information processing apparatus configured to acquire information indicating the check-in status of flights operated by communicating with the server device,
Said server apparatus,
Based on the reception the arrival status information, out of the passenger scheduled to board the flights operated, check-in and process information for identifying a non-check-in who have not been completed, to the non-check-in person said operated flights Information indicating the status of whether or not to move to arrive at the airport facility within the boarding time, and configured to transmit to the information processing device,
The information processing apparatus includes:
Based on the data received from the server device, information identifying the unchecked person among passengers scheduled to board the operated flight on the display, and the unchecked person can board the operated flight A check-in system configured to display on a display information indicating a status of whether or not the vehicle is moving so as to arrive at the airport facility in time.