JP2005157672A - Personal information management/operation system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To attain information management/operation which is optimal to a user who does not have any technical knowledge about the sufficient using method of an information terminal or information operation. <P>SOLUTION: A personal information management/operation system is provided with a personal information database 1 which stores and manages various pieces of information relative to a user and a personal service agent 2 which provides various kinds of services for the user by using a computer network on the basis of the information managed by the personal information database 1. The personal service agent 2 is provided with an information retrieving and collecting means for retrieving and collecting information for the user, an information transmitting means for working the collected information according to the user, and for transmitting it to the user, an information proposing means for selecting and proposing the information suitable for the user from the collected information, and an information operating means for supporting the user to actually use the proposed information. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a personal information management / operation system that manages and operates personal information of a user by a computer on behalf of the user.

In recent years, personal computers, mobile phones, PDAs (Personal
With the widespread use of various information terminals such as the Digital Assistant), it has become possible to easily acquire various information related to medical care, nursing care, insurance, finance, education, hobbies, etc. via a computer network such as the Internet. On the other hand, the digitization of information has led to a rapid increase in information volume and speed, making it difficult for individual users to manage and operate such information. Increasingly, users who do not have operational expertise suffer social and economic disadvantages.

  Taking care service as an example, when using the home care service under the current care system, the care recipient on the service user side must manage and operate a great deal of information. Yes. Home care services include government, care planners, support establishments, care establishments, care providers such as care helpers and nurses, hospitals, financial institutions, etc., and care recipients who are users (or care recipients) In order to receive the provision of services, it is necessary for an assistant such as a family member to exchange a great deal of information with each of those related parties.

  For example, in order to receive a home care service, a care recipient or assistant applies for the service, and a care planner creates a care plan. Then, along with the care plan created by the care planner, the care establishment provides services. Since a service for a person requiring care is composed of services of a plurality of nursing offices (usually about 5 to 20 companies), this care plan is created including the service management. The care provider dispatched from the care establishment uses the care note as a record of the care service and as an information transmission means to other service providers. This care note describes the care plan created by the care planner, and services are provided according to the written schedule, and the care recipient or assistant understands the service based on this care note. I do.

  However, the exchange of information with such many parties is very burdensome for the care recipient who is the user or his assistant. For this reason, recently, proposals have been made regarding a system that provides a service that exchanges information using a computer network (see, for example, Patent Document 1).

JP 2003-16187 A

  However, the above-described conventional system simply supports service for elderly people on behalf of elderly users, and supports the management and operation of a wide range of users other than elderly people. In addition, there is a problem that a management method of personal information that is assumed to be used for any service is not taken.

  Accordingly, the present invention has been made to solve the above-described problems, and an environment for storing information in a database by using existing various information terminals and information communication networks without requiring a special device. And if necessary, provide access to the database to experts who have sufficient knowledge of how to use and use information, so that they do not have sufficient knowledge of how to use information terminals or information The present invention provides a personal information management / operation system that enables optimum information management / operation for users.

  The present invention relates to a personal information management / operation system that manages and operates a user's personal information by a computer on behalf of the user, and stores and manages various information related to the user, and the personal information database. A personal service agent that provides various services for the user using a computer network based on managed information or information transmitted from the user, and the personal service agent searches for information for the user. Information collecting and collecting means for collecting, information transmitting means for processing the information collected by the information searching and collecting means according to the user, and transmitting the information to the user, and information collected by the information searching and collecting means to the user Information proposal means for selecting and proposing appropriate information, and the information provision means Characterized in that it includes a support information management means to the proposed information by means that the user can actually use.

  The personal information database stores and manages user confidential information, and exchanges necessary information between the closed layer configured to prevent access by a third party and the service provider or the outside. And an management layer for exchanging necessary information between the open layer and the closed layer.

  According to the present invention, since the information flow is unified by the personal information database and the personal service agent, the information management / operation that is optimal for users who do not have sufficient usage of information terminals or have expertise in information operations. Thus, it is possible to obtain various excellent effects such as greatly simplifying the information handling work of the user.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 shows the configuration of a personal information management / operation system according to an embodiment of the present invention. This personal information system is a personal information management / operation system that manages and operates a user's personal information by a computer on behalf of the user, and also stores a personal information database ("PIDB") that stores and manages various information related to the user. 1) based on information managed by the personal information database 1 and information transmitted from users through various input devices such as personal computers, mobile phones, PDAs (Personal Digital Assistants), etc. And a personal service agent (also referred to as “PSA”) 2 that provides various services for the user.

  FIG. 2 shows the configuration of the personal information database 1. The personal information database 1 manages and operates a wide variety of information accumulated through the various input devices so as to be suitable for each user for each characteristic and purpose of use. And the open layer 5 is divided into three layers.

  The closed layer 3 stores and manages the user's secret information, and is configured not to be accessible by a third party. Information stored in the closed layer 3 includes, for example, user asset information, biological information Information, labor information, family information, medical / medical history information, etc.

  The management layer 4 is a layer in which information required when a user requests a service is stored. Examples of information stored in the management layer 4 include asset management information and emergency hospitals. Emergency response information. Normal management of the personal information database 1 is performed in the management layer 4, and the management layer 4 always exchanges information between the closed layer 3 and the open layer 5, and confirms receipt of information from outside the open layer 5, Renewal procedures can also be performed. In addition, if the user himself / herself does not have sufficient information utilization ability due to a physical ability defect or a decline in thinking ability due to aging, etc., the authority to access information stored in this management layer is exchanged in advance. It can be given to a third-party personal information manager by a signed contract. As this personal information manager, for example, a person who has been in the care of and supporting the user, such as a user's brother, spouse, parents, or child, etc., a part of the asset information accumulated in the closed layer 3 is assumed. It is conceivable that the management layer 4 is periodically extracted and operated by the management layer 4. In addition, the personal information manager (or the user himself / herself) can directly exchange information handled in the management layer 4 with a third party such as an external information service organization. It is possible to request a friendship advisor who acts as a proxy for information input to input information for updating information, and to exchange information with the personal service agent 2.

  The open layer 5 is a layer for exchanging necessary information between a predetermined service provider and the outside. The read and write (Read & Write) area 6 and the write-only (Write Only) are classified by function. ) Area 7 and read-only area 8 are provided.

  The read / write area 6 is an area that can be both read and written to the personal information database 1 from the outside, and information handled by the area 6 is read by, for example, a care provider such as a care helper or the user himself / herself. And information related to the nursing care service to be written. The write-only area 7 is an area used when the service provider sends information that cannot be updated or altered by the user or a third party to the user. Information handled by the area 7 includes, for example, Information such as medical records and medication history. The read-only area 8 is an area that is used when a user sends information that cannot be freely written from the outside to the outside. Information handled by the area 8 includes, for example, a diary, a government, etc. Application information.

  1 and 3 to 5 show the functions of the personal service agent 2 in detail. This personal service agent 2 has a service arrangement function, an information operation function, an information search / processing / transmission function, etc., and each of these functions retrieves and collects information for the user. Search and collect information collected by the information search and collection means according to the user, select information suitable for the user from information collected by the information transmission means and information collected by the information search and collection means, It is executed by information proposing means to be proposed and information operating means for assisting the user to actually use the information proposed by the information proposing means.

  As shown in FIG. 1, the information search / collection means searches and retrieves services or information provided by an information provider such as administrative services, financial services, healthcare services, educational services, etc. When the information proposal means selects and proposes a service or information suitable for the user based on the collected service or information, and the user requests use of the proposed service or information, the information operation means This is a function for making a service or information provider request on behalf of the user to the service or information provider.

  For example, as shown in FIG. 3, when there is a request from a single male user who wants to provide a menu that matches the life rhythm once a week because he / she lives irregularly, the information retrieval The collecting means searches and collects service information provided by the service providers A, B, and C, and the information suggesting means is based on the service information of each company A, B, and C. A case may be considered where “care note” is selected and proposed, and information related to “sleep time”, “body temperature”, and “calorie intake” necessary for the information management means to receive this service is provided to company A.

  As shown in FIG. 4, when the user receives service provisions from a plurality of service providers A and B, the information operation function is information requested by the service providers A and B. Is a function that operates from information previously input to the personal information database. With this function, the use of information can be unified, and the user is not required to input the information required by each service provider A and B each time when receiving a service, thereby greatly reducing the burden on the user. Will be able to.

  For example, if the health of the grandfather who is the user is examined by the doctor of the grandfather's daughter who lives far away, and if the health of the grandfather deteriorates, the doctor is requested to inform the neighbors. The personal information database 1 stores in advance information such as a grandfather's biometric information, caloric intake information, etc., a friend list, an emergency contact list, etc. that are required when the health condition of the grandfather deteriorates. A case may be considered in which the information management means operates by inputting the information when necessary.

  As shown in FIG. 5, the information retrieval / collection / transmission function is performed by the information retrieval / collection means on behalf of the user on the basis of the user's instruction or information stored in the personal information database 1. This is a function for searching and collecting, transmitting the information to the user in accordance with rules instructed by the user in advance, and processing the information in part as needed and storing it in the personal information database 1 .

  For example, in order for a user to diet, calorie information via a portable information terminal at work, necessary exercise time via a portable information terminal when returning home, diet information or When each target numerical value is received and the teacher asks the teacher to send the result by fax, the information is processed and transmitted to suit the personal digital assistant, personal computer, or fax. Cases are considered.

  Next, a general operation of the personal information management / operation system according to the embodiment of the present invention will be described.

  First, in step 101, the user inputs and stores various information in the personal information database 1 in advance, and in step 102, the user searches the personal service agent 2 for information search, operation instructions, desired service information, and the like. Tell. Based on the user's command and request, the personal service agent 2 requests service information and data necessary for use in step 103 from the service provider. On the other hand, when the necessary data is provided from the service provider (step 104), the personal service agent 2 requests the personal information database 1 to provide data for using the service in step 105. Accordingly, the personal information database 1 provides data necessary for using the service (step 106). In step 107, the personal service agent 2 processes the data and provides it to the service provider. In response to this, a service is provided from the service provider to the user (step 108), and service provision information is provided from the service provider to the personal service agent 2 (step 109). The service provision information is stored in the personal information database 1 in step 110.

  In this way, the personal service agent 2 collects and proposes a wide variety of information according to the user's hobbies and preferences, and the information is customized according to the user and stored in the personal information database. In addition, since this personal information management / operation system is configured assuming an environment in which devices such as a computer, a mobile phone, a PDA, a TV, and a fixed phone are connected, for example, information is input via a TV. The information can be used in a timely manner by a device desired by the user, such as receiving information by a mobile phone. Furthermore, since access by a third party is permitted according to preset rules with respect to this personal information database 1, for example, in personal care services, this personal information database 1 can be used as a substitute for care notes. As a result, information transmission work between different care providers can be performed smoothly, and various information other than information transmitted between care providers (for example, medical information, asset management information) is stored in the personal information database 1. , Hobby information, etc.) are also input, and using these pieces of information, the personal service agent 2 can provide an optimum service requested by the user (for example, arranging meals according to a care plan and distributing entertainment programs). Combinations, proposals and arrangements can be made. Further, since the personal service agent 2 can arrange and manage each service or service to the information provider based on the information stored in the personal information database 1, the information flow is unified, and the user information Handling work can be greatly simplified.

  Note that the personal information management / operation system according to the above embodiment can be applied not only to nursing care services, but also to compilation of personal history, tracing of health conditions, emergency communication systems, asset management, and the like.

It is a figure which shows the structure of the personal information management and operation system which concerns on embodiment of this invention. It is a figure which shows the structure of the personal information database in embodiment of this invention. It is a figure which shows the service arrangement function of the personal service agent in embodiment of this invention. It is a figure which shows the operation | use function of the information of the personal service agent in embodiment of this invention. It is a figure which shows the search, process, and transmission function of the information of the personal service agent in embodiment of this invention.

It is a figure which shows the effect | action of the personal information management and operation system which concerns on embodiment of this invention.

Explanation of symbols

1 Personal Information Database 2 Personal Service Agent 3 Closed Layer 4 Management Layer 5 Open Layer

Claims (2)

A personal information management / operation system that manages and operates a user's personal information by a computer on behalf of the user,
A personal information database that stores and manages various information about users,
A personal service agent that provides various services for a user using a computer network based on information managed by the personal information database or information transmitted from the user;
The personal service agent comprises:
Information search and collection means for searching and collecting information for users;
Information processing means for processing the information collected by the information search and collecting means according to the user and transmitting the information to the user;
Information suggesting means for selecting and proposing information suitable for the user from the information collected by the information search collecting means;
Information operation means for supporting the user to actually use the information proposed by the information proposal means;
A personal information management / operation system characterized by comprising: The personal information database is
A closed layer configured to store and manage user confidential information and prevent access by third parties;
An open layer for exchanging necessary information with service providers or outside,
A management layer for exchanging necessary information between the open layer and the closed layer;
The personal information management / operation system according to claim 1, comprising:

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