JP2005148912A - Automatic transaction device, automatic transaction system, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an automatic transaction device which can easily find an alternative automatic transaction device to execute instantaneous transactions. <P>SOLUTION: A picture vending machine 10 obtains the installation position information and function information of a peripheral device by means of a CPU 11 from a storage part 16 in which the installation position information and function information of the peripheral device is preliminarily stored. When a map image is displayed on a display part 13, a mark corresponding to the function of the peripheral device is displayed at the corresponding position on a map based on the installation position information and the function information thus obtained. When the mail address of a portable terminal of a user is inputted via an operation part 12, an electronic mail including the installation position information of the peripheral device is transmitted to the mail address via the PHS terminal 14a of a communication part 14. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to an automatic transaction apparatus, an automatic transaction system, and a program that automatically perform transactions with customers.

  Conventionally, in a vending machine that automatically trades with customers and sells beverages, a photo vending machine called a print vendor that prints and sells images read from recording media such as memory cards, and financial institutions Automatic transaction devices that automatically perform transactions with customers such as ATMs (Automatic Teller Machines) and CDs (Cash Dispenser) that perform transactions such as cash withdrawals, deposits, and transfers are widely used in streets and buildings. .

Such automatic transaction devices are often installed in unattended locations. For this reason, maintenance personnel have regularly inspected whether or not it has become unusable due to breakdowns or running out of consumables. Vending machines have been developed that notify maintenance personnel by e-mail if they become unusable (see, for example, Patent Document 1).
JP 2003-058938 A

  However, if it becomes unusable due to a failure, etc., the customer cannot use the automatic transaction device until the maintenance staff arrives and completes the repair, and waits for the repair to end or other automatic transaction I had to search for the device properly.

  The subject of this invention is providing the automatic transaction apparatus which can search an alternative automatic transaction apparatus easily, and can perform a desired transaction immediately.

The invention described in claim 1
In an automatic transaction apparatus configured to allow automatic transactions with users,
Determining means for determining whether or not the transaction can be executed in the automatic transaction apparatus;
When it is determined that the transaction cannot be executed by the determination unit, an acquisition unit that acquires installation position information of another automatic transaction apparatus capable of the transaction;
Notification means for notifying the user of the installation position information acquired by the acquisition means;
An automatic transaction apparatus comprising:

The invention according to claim 2 is the automatic transaction apparatus according to claim 1,
A communication means for transmitting / receiving data to / from a portable terminal carried by the user;
The notifying means is configured to notify the user's mobile terminal of installation position information of another automatic transaction apparatus by using the communication means.

The invention according to claim 3 is the automatic transaction apparatus according to claim 1,
A display means for displaying a map image;
The notification means displays installation position information of another automatic transaction apparatus on a map displayed on the display means.

The invention according to claim 4 is the automatic transaction apparatus according to claim 3,
The notification means obtains the function information of the automatic transaction apparatus together with the installation position information of other automatic transaction apparatuses,
The display means displays mark information indicating an installation position of another automatic transaction apparatus on a map, and displays function information of the automatic transaction apparatus.

The invention according to claim 5 is the automatic transaction apparatus according to any one of claims 1 to 4,
It has a storage means in which installation position information of other automatic transaction apparatuses is stored in advance,
The notification means acquires installation position information of another automatic transaction apparatus from the storage means and notifies it.

According to invention of Claim 6, in an automatic transaction system,
In an automatic transaction system in which an automatic transaction apparatus installed at each point and configured to allow automatic transaction with a user and a management server that manages these automatic transaction apparatuses are connected via a communication network,
The automatic transaction apparatus includes a notification unit that notifies a user of installation position information of another automatic transaction apparatus capable of performing the transaction when the automatic transaction apparatus cannot execute the transaction.

The invention according to claim 7 is the automatic transaction system according to claim 6,
In the server,
Storage means for storing the installation position information of the automatic transaction apparatus installed at each point in an updatable manner;
When the installation position is changed in any of the automatic transaction apparatuses, the communication means for transmitting the installation position information updated in the storage means to each automatic transaction apparatus,
In the automatic transaction apparatus,
The storage means updates and stores the installation position information of another automatic transaction apparatus based on the installation position information transmitted from the server,
The notifying means notifies the user of installation position information of another automatic transaction apparatus updated and stored in the storage means.

The invention according to claim 8 provides:
In a computer mounted on an automatic transaction device configured to allow automatic transactions with users,
A function of determining whether or not a transaction can be executed in the automatic transaction apparatus;
When it is determined that the transaction cannot be executed in this determination, the function of acquiring the installation position information of another automatic transaction apparatus capable of the transaction;
It is a program for realizing a function of notifying the user of the acquired installation position information.

  According to the first and eighth aspects of the present invention, when a transaction cannot be executed by the user, the installation position information of another automatic transaction apparatus capable of performing the transaction is notified, so that the user installs an alternative automatic transaction apparatus. The position can be easily grasped, and the desired transaction can be immediately performed by the alternative automatic transaction apparatus.

  According to the invention described in claim 2, since the installation position information of the other automatic transaction apparatus is transmitted to the user's portable terminal to notify the installation position of the other automatic transaction apparatus, the user can While moving to the installation position, the installation position of another automatic transaction apparatus can be confirmed by the portable terminal.

  According to the third aspect of the present invention, the installation position of the other automatic transaction apparatus is notified by displaying the installation position of the other automatic transaction apparatus on the map. It is possible to easily grasp where the device is located.

  According to the invention described in claim 4, since the function information is notified together with the installation position information of the other automatic transaction apparatus, it is possible to confirm the functions that can be transacted with the other automatic transaction apparatus. An alternative automatic transaction device that can perform the desired transaction can be selected.

  According to invention of Claim 5, the said installation position information can be acquired and notified from the memory | storage means by which the installation position information of the other automatic transaction apparatus was memorize | stored previously.

  According to the sixth aspect of the present invention, when the transaction cannot be executed by the user, the installation position information of another automatic transaction apparatus capable of performing the transaction is notified, so the user can specify the installation position of the alternative automatic transaction apparatus. It can be easily grasped, and the desired transaction can be immediately performed by the alternative automatic transaction apparatus.

  According to the invention described in claim 7, the installation position information of the automatic transaction apparatus installed at each point in the server is updated and stored, and the updated installation position information transmitted from the server in the automatic transaction apparatus is stored in the user. Since the notification is made, even if there is a change in the installation position in any of the automatic transaction apparatuses, it can always be updated to new installation position information. Therefore, it is possible to always notify the user of accurate installation position information.

  Hereinafter, an example in which the present invention is applied to a photo vending apparatus that automatically prints a photo according to a transaction with a customer will be described. However, if a transaction with a customer is performed, a vending apparatus such as a beverage, an ATM, The present invention can also be applied to other automatic transaction apparatuses such as a CD.

<First Embodiment>
In the first embodiment, the installation position information of other photo vending apparatuses installed in the vicinity is stored in advance, and other photo vending stored when the photo vending apparatus becomes unusable. Based on the installation position information of the apparatus, a position notification screen showing a mark indicating the installation position of the other photo vending apparatus on the map is displayed on the display means, and other photo vending apparatus is installed according to the instruction. An example will be described in which the location information is transmitted to the user's portable terminal through the communication means, thereby notifying the user of the installation location of another photo vending apparatus.

First, the configuration will be described.
FIG. 1 shows a photo vending apparatus 10 according to the first embodiment.
As shown in FIG. 1, a photo vending apparatus 10 includes a touch panel 12a for performing transaction operations and printing operations, and a PHS (Personal Handy-phone System) terminal for communicating with printer vendors installed at other points. 14a, an insertion port 17a for inserting a recording medium on which image data to be printed is recorded, a fee deposit port 19a for refunding or refunding a printing fee, a refund port 19b, and a photo pickup from which a printed photograph is discharged An outlet 18a and the like are provided.

FIG. 2 shows the internal configuration of the photo vending apparatus 10.
As shown in FIG. 2, a photo vending apparatus 10 includes a CPU (Central Processing Unit) 11, an operation unit 12, a display unit 13, a communication unit 14, a RAM (Random Access Memory) 15, a storage unit 16, and a recording medium connection unit. 17, a printing unit 18, and a fee settlement unit 19.

  In addition to the system program stored in the storage unit 16, the CPU 11 develops a button display processing program (see FIG. 7), an installation position notification processing program (see FIG. 9), and the like according to the present invention in the RAM 15. Centralized control of processing operations through collaboration.

  In the button display process, if it is determined that the photo vending apparatus 10 is in an unusable state, the installation position of another photo vending apparatus installed in a surrounding area such as within 500 m from the photo vending apparatus 10 An installation position notification button for instructing to notify is displayed on the display unit 13. Hereinafter, in order to distinguish between the photo vending apparatus 10 and other photo vending apparatuses installed around the photo vending apparatus 10, the other photo vending apparatuses are hereinafter referred to as peripheral devices.

  Further, in the installation position notification process, if the storage unit 16 stores in advance information on the installation position of the peripheral device and information on the function of the peripheral device (hereinafter referred to as function information), the installation position information and function of the peripheral device. Get information. And a map image is displayed on the display part 13, and the mark according to the function of a peripheral device is displayed on the corresponding position on a map based on the acquired installation position information and function information. Further, when the mail address of the user's portable terminal is input via the operation unit 12, an electronic mail (hereinafter simply referred to as mail) including the installation position information of the peripheral device in the mail address via the PHS terminal 14a of the communication unit 14 is input. Send). That is, the determination unit, the acquisition unit, and the notification unit can be realized in cooperation with the installation position notification processing program and the CPU 11.

  The operation unit 12 is an operation unit including the touch panel 12a or the like configured integrally with the display unit 13 illustrated in FIG. 1, and outputs an operation signal corresponding to the touch operation to the CPU 11.

  The display unit 13 is a display unit configured by an LCD (Liquid Crystal Display) or the like, and displays various operation screens and image data to be printed read from a recording medium in accordance with instructions from the CPU 11.

  The communication unit 14 is a communication unit configured by a communication interface such as the PHS terminal 14a shown in FIG. 1 or a modem (not shown), and performs data communication with an external device on the communication network via the PHS terminal 14a. . For example, the installation position information of the peripheral device installed in the peripheral area of the photo vending apparatus 10 and the information of the print function are transmitted to the user's portable terminal or the like.

  The RAM 15 forms a work area for temporarily storing various programs executed by the CPU 11 and data related to these programs.

  The storage unit 16 includes a magnetic or optical recording medium or a semiconductor memory, and stores a button display processing program, an installation position notification processing program, data processed by each program, and the like in addition to a system program.

  The storage unit 16 also stores a peripheral installation position list 161 for storing peripheral device installation position information of the photo vending apparatus 10, a function list 162 for storing peripheral device function information, and a map image file. Storage means including a map list 163 for storing information and a mark list 164 for storing information on display marks to be displayed on the map.

  As shown in FIG. 3, the peripheral installation position list 161 includes a serial number (for example, “001”, etc.), a model number (for example, “00950150”, etc.), an installation position (for example, “Asahimachi 1- 3-1,... ”), The distance between the photo vending apparatus 10 and the peripheral device (for example,“ 350 m ”, etc.), and the map number (for example,“ Item information such as “001” or the like is stored in association with each other.

  In the function list 162, as shown in FIG. 4, the serial number of the peripheral device (for example, “001”, etc.), and the display name (for example, “A”, etc.) used to indicate the installation position of the peripheral device on the map. ) As the function information of the peripheral device, a print type indicating a print service that can be traded by the peripheral device (for example, “frame composite print (128 sheets)” etc. The number in parentheses indicates the number of printable prints. .), Item information such as a printing time (for example, “6 seconds”) required for printing one sheet is stored in association with each other.

  In the map list 163, as shown in FIG. 5, the map number (for example, “001”, etc.) assigned to the image file of each map and the image file name of the map corresponding to the map number (for example, “whole map” "," Detailed map 1 ", etc.) are stored in association with each other.

  In the mark list 164, as shown in FIG. 6, display marks (for example, “◯”, “Δ”, etc.) displayed on the map and the functions of the photo vending apparatus indicated by the display marks (for example, “ The “” display mark is stored in association with the information of “Photo vending apparatus with printing time of 1 to 10 seconds”.

  The recording medium connection unit 17 includes, for example, a flash memory card, a smart media card, a memory stick, an SD (Secure Digital) card, a PC card, a floppy (registered trademark) disk, a CD-R (Compact Disk-Recordable), an MO (Magneto- Optic) is an interface that has an insertion port 17a corresponding to various portable recording media such as Optic) and performs data input / output with the recording medium inserted into the insertion port 17a.

  The printing unit 18 includes one or more printers, and scans and exposes a photosensitive material (printing paper, sticker, etc.) with a light beam modulated according to the print format input from the CPU 11 to form a latent image. The developed photosensitive material is developed and then dried to print a photograph. Then, the printed photograph is discharged to the photograph take-out port 18a.

  The fee settlement unit 19 calculates a printing fee according to the print type and the number of prints designated via the operation unit 12. Further, the money deposited through the fee deposit / refund port 19a is identified, the deposit amount is counted, a refund amount is calculated based on the deposit amount, and the change corresponding to the refund amount is changed to the fee deposit / refund port 19a. To discharge. At this time, the calculated fee, deposit amount, and refund amount data are output to the CPU 11.

Next, the operation in the first embodiment will be described.
First, with reference to FIG. 7, a button display process that is executed when the photo vending apparatus 10 has become unusable due to a failure or the like will be described.
In the button display processing shown in FIG. 7, has the photo vending apparatus 10 become unusable due to a failure in each part of the photo vending apparatus 10 or out of consumables such as print paper in the printing unit 18? It is determined whether or not (step S1). If it is not unusable (step S1; N), this process ends.

  On the other hand, when it is determined that the photo vending apparatus 10 is unusable (step S1; Y), a button display screen d1 as shown in FIG. 8 is displayed on the display unit 13, and on this button display screen d1, An installation position display button k1 for instructing display of the installation position of the peripheral device installed in the peripheral area of the photo vending apparatus 10 is displayed together with the message m1 notifying that it is being prepared (step S2). This process ends.

  When the user wants to know the installation position of the peripheral device, the user presses the installation position display button k1 on the button display screen d1.

Next, with reference to FIG. 9, the installation position notification process started in the photo vending apparatus 10 when the installation position display button k1 is pressed will be described.
In the installation position notification process shown in FIG. 9, first, an image file of the entire map is acquired from the map list 163 and displayed on the display unit 13 (step 11).

  Next, the installation position information of the peripheral device is acquired from the peripheral installation position list 161, and the function information of the peripheral device is acquired from the function list 162 (step S12). In addition, the display name of each peripheral device is acquired from the function list 162, and display mark information corresponding to the function of the peripheral device is acquired from the mark list 164.

  Next, based on the acquired installation position information, a display mark indicating the installation position of the peripheral device acquired from the mark list 164 is displayed at a corresponding position on the entire map displayed on the display unit 13 (step). S13). In addition to the overall map showing the installation positions of the peripheral devices, a peripheral device list in which the location names of the installation locations and the function information of the peripheral devices are listed is displayed (step S14).

FIG. 10 shows an example of the display screen.
As shown in FIG. 10, on the position notification screen d2, the entire map m2 is displayed at the top of the screen, and the installation positions of the peripheral devices indicated by the display names A and B on the entire map m2 are “◯” and “Δ”. , “★” is displayed with each display mark. Below the entire map m2, a location name m3 and a print function m4 of the installation positions of the peripheral devices corresponding to the display names A and B are displayed as the peripheral device list R1.

  When the installation position of the peripheral device is indicated on the position notification screen d2, as shown in FIG. 10, an installation position notification button k2 for instructing to notify the user's mobile terminal of the installation position is displayed at the bottom of the screen. Then, a stop button k3 for instructing to stop the process is displayed (step S15). When the user wants to transmit information related to the installation position of the peripheral device to the mobile terminal, the user presses the installation position notification button k2 on the position notification screen d2, and presses the stop button k3 when the user wants to end the process.

  In the photo vending apparatus 10, it is determined whether or not the stop button k3 is pressed on the position notification screen d2 (step S16). If the cancel button k3 is pressed (step S16; Y), this processing is terminated. If the cancel button k3 is not pressed (step S16; N), whether or not the installation position notification button k2 is pressed. Is discriminated (step S17).

  If the installation position notification button k2 has not been pressed (step S17; N), the process returns to step S16. If the installation position notification button k2 has been pressed (step S17; Y), FIG. Is displayed (step S18). As shown in FIG. 11A, the mail address input screen d3 displays a mail address input area m5 and a key group k4 for inputting mail address characters and numbers.

  On the mail address input screen d3, the user operates the key group k4 to input the mail address of the portable terminal held by the user in the input area m5. When the input is completed, the user presses the enter button k5 displayed at the bottom of the screen To do.

  When an e-mail address is input on the e-mail address input screen d3, pressing of the determination button k5 is waited, and it is determined whether or not the determination button k5 is pressed (step S19). When the determination button k5 is pressed (step S19; Y), a map attachment confirmation screen d4 shown in FIG. 11B is displayed, and whether or not a map image file is attached to the information on the installation position of the peripheral device. A message m6 is displayed asking.

  Next, it is determined whether or not to attach a map image file on the map attachment confirmation screen d4 (step S20). If attachment of a map image file is not selected (step S20; N), A mail in which the peripheral installation list R1 displayed on the position notification screen d2 in FIG. 10 is written is created. And the said mail is transmitted to the mail address set by the mail address input screen d3 via the PHS terminal 14a of the communication part 14 (step S21), and this process is complete | finished.

  On the other hand, when the attachment of the map image file is selected (step S20; Y), a mail in which the peripheral installation list R1 displayed on the position notification screen d2 in FIG. 10 is written is created. When the map image file is attached to the created mail, it is transmitted to the mail address set on the mail address input screen d3 via the PHS terminal 14a of the communication unit 14 (step S22). finish. Note that the map image file attached to the e-mail is an image file separately prepared for the mobile terminal.

  As described above, according to the first embodiment, in the photo vending apparatus 10, when the photo vending apparatus 10 becomes unusable, the installation positions of the peripheral devices are shown on the map displayed on the display unit 13. Since the mark is displayed, the user can easily grasp the installation position of the alternative peripheral device, and can immediately make a transaction with the alternative peripheral device.

  In addition, since the function information of the peripheral device is displayed along with the mark indicating the installation position, the user can easily grasp the contents of the printing service received by the alternative peripheral device, the printing time, etc. Alternative peripheral devices can be selected.

  Furthermore, since the mark indicating the installation position is displayed in a shape and color according to the function of the peripheral device, it is possible to visually grasp the function of each peripheral device.

  Further, since the installation position information of the peripheral device is transmitted to the user's mobile terminal, the installation position transmitted to the mobile terminal even while the user is moving away from the photo vending apparatus 10 to the installation position of the peripheral device. The installation position can be confirmed by the information.

  Note that the description in the first embodiment is a preferred example of a photo vending apparatus to which the present invention is applied, and is not limited to this.

  For example, in the above description, the installation position information and function information of the peripheral device are transmitted to the user's portable terminal by mail. However, the present invention is not limited to this, and the photo vending apparatus 10 includes a connection cable with the portable terminal. The peripheral device installation position information and function information may be transmitted directly to the mobile terminal connected to the connection cable.

  Moreover, it is good also as a structure which can acquire the installation position information of a peripheral device from the homepage which provides the operation condition and installation position information of the some photo vending apparatus 10 installed in each place.

  In addition, the detailed configuration and detailed operation of the photo vending apparatus 10 and the server 20 in the first embodiment can be changed as appropriate without departing from the spirit of the present invention.

<Second Embodiment>
In the second embodiment, the photo vending apparatus is configured to be connectable to a server that updates and stores the installation position information of a plurality of photo vending apparatuses installed at each point, and the installation position of any of the photo vending apparatuses When there is a change, an example in which the installation position information of the peripheral device is always notified by receiving the updated installation position information from the server and updating and storing the installation position information of the peripheral device will be described.

  First, the configuration of the photo vending apparatus in the second embodiment will be described. Since the photo vending apparatus in the second embodiment has the same configuration as the photo vending apparatus 10 in the first embodiment, Are denoted by the same reference numerals, the illustration thereof is omitted, and only different functional parts will be described.

  In the second embodiment, as shown in FIG. 12, the photo vending apparatus 10 is connected to the server 20 and the PHS terminal 14a so that data communication is possible.

  The server 20 manages a plurality of photo vending apparatuses installed at each point. As shown in FIG. 13, the server 20 includes a control unit 21, a RAM 22, a storage unit 23, and a PHS terminal 24a. The unit 24 is provided.

  The control unit 21 is composed of a CPU and the like. In addition to the system program stored in the storage unit 23, the control unit 21 develops a list update processing program (see FIG. 15) in the RAM 22 and controls processing operations in cooperation with the program. To control.

  The RAM 22 forms a work area for temporarily storing various programs executed by the control unit 21 and data related to these programs.

The storage unit 23 stores various processing programs executed by the control unit 21.
The storage unit 23 is a storage unit including a management table 261 for managing a plurality of photo vending apparatuses installed at each point and a map list for storing map image files.

  The management table 261 stores installation position information and function information of each photo vending apparatus. As shown in FIG. 14, the serial number, model number, installation position, print type, and print of the photo vending apparatus to be managed are stored. Each item information of the time, the serial number of the peripheral device installed in the peripheral area of the photo vending apparatus, the distance from the peripheral device, and the map number of the map indicating the installation position of the peripheral device is stored in association with each other. .

  Since the data structure of the map list is the same as that of the map list 163 (see FIG. 5) provided in the photo vending apparatus 10, the map number is stored in association with the map image file. However, the map list 163 of the photo vending apparatus 10 stores only the map image file for indicating the installation position of the peripheral device of the photo vending apparatus, but the map list of the server 20 includes the map at each point. A map image file for indicating the installation position of each installed photo vending apparatus is stored.

  The communication unit 24 is a communication unit including a communication interface such as the PHS terminal 24a shown in FIG. 13 or a modem (not shown), and performs data communication with an external device on the communication network via the PHS terminal 24a. . For example, the peripheral device installation position information updated for the photo vending apparatus 10 whose installation position has been changed, information on the print function, and the like are transmitted to the peripheral device before and after the photo vending apparatus 10 is changed.

Next, the operation in the second embodiment will be described.
FIG. 15 is a flowchart for explaining list update processing executed by the server 20 and the photo vending apparatus 10. As a premise of the explanation, it is assumed that there is a change such as the photo vending apparatus 10 being newly installed, removed or moved.

  In the server 20, the management table 261 is updated in accordance with changes such as new installation, removal or movement of the photo vending apparatus 10 (step S <b> 101). For example, when the photo vending apparatus 10 is newly installed, installation position information and function information such as the serial number, model number, and peripheral device serial number of the newly installed photo vending apparatus 10 in the management table 261 are new. When registered and removed, the installation position information and function information of the photo vending apparatus 10 removed from the management table 261 are deleted. When moved, the installation position information of the moved photo vending apparatus 10 is rewritten to the new installation position after movement, and the serial number of the peripheral device is changed to the serial number of the peripheral device corresponding to the new installation position. Rewritten.

  Next, the server 20 searches the management table 261 for a peripheral device corresponding to the new installation position or removal position of the photo vending apparatus 10 (step S102), and determines the presence of the peripheral device (step S103). For example, a peripheral device located around 500 m of the new installation position, or a peripheral device registered as being located around the removal position in the management table 261 before removal is searched. If there is no peripheral device (step S103; N), this process is terminated.

  On the other hand, when there is such a peripheral device (step S103; Y), request information for requesting an update of the peripheral installation position list 161 provided in the peripheral device is transmitted to the peripheral device (step S104). For example, if the searched peripheral device is a peripheral device corresponding to the removal position, the installation position information of the removed photo vending apparatus 10 is obtained from the peripheral installation position list 161 provided in the peripheral device. Request information requesting deletion is transmitted. On the other hand, if the searched peripheral device is a peripheral device corresponding to the new installation position, the serial number, model number, new installation position, and peripheral device of the newly installed photo vending apparatus 10 are newly installed. The distance from the photographed vending apparatus 10, the installation position information such as the map number, and the map image file corresponding to the map number are transmitted to the peripheral device. In the peripheral device, the peripheral installation position list 161 is updated in response to a request from the server 20 (step S105).

  On the other hand, the server 20 determines whether or not all the searched peripheral devices have been updated (step S106). If all the peripheral devices have not been updated (step S106; N), the process returns to step S104, and the peripheral installation list is updated for the peripheral devices that have not yet been updated. When the update is completed for all the peripheral devices (step S106; Y), this processing is performed.

  Also in the second embodiment, the photo vending apparatus 10 executes the button display process and the installation position notification process. The processes are the button display process (see FIG. 7) and the installation position described in the first embodiment. Since it is the same as the notification process (see FIG. 9), the description is omitted.

  As described above, according to the second embodiment, when there is a change in the installation position of the plurality of photo vending apparatuses 10 installed at each point, the installation position information is updated and stored in the server 20. The peripheral device at the changed installation position is instructed to update the peripheral installation position list 161 of the peripheral device, and the peripheral device newly registers and deletes the changed installation position information of the photo vending apparatus 10. Therefore, even if there is a change in the installation position of any of the plurality of photo vending apparatuses 10 installed at each point, each photo vending apparatus 10 always has the installation position information of its peripheral devices. Can be updated.

  Therefore, as in the first embodiment, when the photo vending apparatus 10 becomes unusable and the user is notified of the installation position of the alternative peripheral device, the accurate installation position of the peripheral device can always be notified.

  In addition, the maintenance staff can update by changing the installation position, and the maintenance efficiency is high.

  The description in the second embodiment is a preferred example of a photo vending apparatus to which the present invention is applied, and is not limited to this.

  In the above description, the photo vending apparatus 10 whose installation position has been changed in the server 20 is updated, and the peripheral installation position list 161 is updated in the photo vending apparatus 10 in response to the notification from the server 20. However, the present invention is not limited to this, and the peripheral position information and function information of the peripheral device is notified to the photo vending apparatus 10 whose installation position has been changed from the peripheral device, and a new peripheral is created in the photo vending apparatus 10. The installation position list 161 may be created.

  In addition, by accessing the server 20 from the photo vending apparatus 10 whose installation position has been changed, inquiring about peripheral devices existing in the surrounding area of the installation position, obtaining the installation position information and function information of the peripheral apparatus, A new peripheral installation position list 161 may be created in the sales apparatus 10.

  In addition, the detailed configuration and detailed operation of the photo vending apparatus 10 and the server 20 in the second embodiment can be changed as appropriate without departing from the spirit of the present invention.

1 is a diagram showing a photo vending apparatus 10 according to a first embodiment to which the present invention is applied. 1 is a diagram showing an internal configuration of a photo vending apparatus 10. FIG. It is a figure which shows the data structural example of the periphery installation position list 161. FIG. 6 is a diagram showing an example data structure of a function list 162. FIG. It is a figure which shows the data structural example of the map list | wrist 163. FIG. 5 is a diagram showing an example data configuration of a mark list 164. FIG. 4 is a flowchart for explaining button display processing executed by the photo vending apparatus 10; It is a figure which shows the button display screen d1. 5 is a flowchart for explaining an installation position notification process executed by the photo vending apparatus 10; It is a figure which shows the position notification screen d2. (A) It is a figure which shows the mail address input screen d3. (B) It is a figure which shows map attachment confirmation screen d4. It is the figure where the photo vending apparatus 10 in 2nd Embodiment and the server 20 regarding the some photo vending apparatus 10 are connected. 2 is a diagram illustrating an internal configuration of a server 20. FIG. 6 is a diagram illustrating a data configuration example of a management table 261. FIG. It is a flowchart explaining the list update process performed with the server 20 and the photo vending apparatus 10. FIG.

Explanation of symbols

10 Photo vending machine 11 CPU
12 Operation unit 12a Touch panel 13 Display unit 14 Communication unit 14a PHS terminal 15 RAM
16 Storage unit 161 Peripheral installation position list 162 Function list 163 Map list 164 Mark list 17 Printing unit 18 Charge settlement unit 20 Server 21 Control unit 22 RAM
23 storage unit 24 communication unit 24a PHS terminal

Claims (8)

In an automatic transaction apparatus configured to allow automatic transactions with users,
Determining means for determining whether or not the transaction can be executed in the automatic transaction apparatus;
When it is determined that the transaction cannot be executed by the determination unit, an acquisition unit that acquires installation position information of another automatic transaction apparatus capable of the transaction;
Notification means for notifying the user of the installation position information acquired by the acquisition means;
An automatic transaction apparatus comprising: A communication means for transmitting / receiving data to / from a portable terminal carried by the user;
2. The automatic transaction apparatus according to claim 1, wherein the notification unit is configured to transmit the installation position information of another automatic transaction apparatus to the user's portable terminal through the communication unit. A display means for displaying a map image;
2. The automatic transaction apparatus according to claim 1, wherein the notifying unit displays installation position information of another automatic transaction apparatus on a map displayed on the display unit. The notification means obtains the function information of the automatic transaction apparatus together with the installation position information of other automatic transaction apparatuses,
4. The automatic transaction apparatus according to claim 3, wherein the display means displays mark information indicating an installation position of another automatic transaction apparatus on a map and also displays function information of the automatic transaction apparatus. It has a storage means in which installation position information of other automatic transaction apparatuses is stored in advance,
5. The automatic transaction apparatus according to claim 1, wherein the notification unit obtains and notifies installation position information of another automatic transaction apparatus from the storage unit. In an automatic transaction system in which an automatic transaction apparatus installed at each point and configured to allow automatic transaction with a user and a management server that manages these automatic transaction apparatuses are connected via a communication network,
The said automatic transaction apparatus is provided with the notification means which notifies a user of the installation position information of the other automatic transaction apparatus in which the said transaction can be performed, when transaction cannot be performed in the said automatic transaction apparatus. In the server,
Storage means for storing the installation position information of the automatic transaction apparatus installed at each point in an updatable manner;
When the installation position is changed in any of the automatic transaction apparatuses, the communication means for transmitting the installation position information updated in the storage means to each automatic transaction apparatus,
In the automatic transaction apparatus,
The storage means updates and stores the installation position information of another automatic transaction apparatus based on the installation position information transmitted from the server,
The automatic transaction system according to claim 6, wherein the notification unit notifies the user of installation position information of another automatic transaction apparatus updated and stored in the storage unit. In a computer mounted on an automatic transaction device configured to allow automatic transactions with users,
A function of determining whether or not a transaction can be executed in the automatic transaction apparatus;
When it is determined that the transaction cannot be executed in this determination, the function of acquiring the installation position information of another automatic transaction apparatus capable of the transaction;
A function of notifying the user of the acquired installation position information;
A program to realize

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