JP2005128767A - Electronic mail processing device and method, electronic appliance, program, and storage medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To eliminate imparting of unnecessary confusion or misunderstanding to a recipient when correcting an already transmitted electronic mail. <P>SOLUTION: An electronic mail transmission/reception device has an electronic mail reception part 101, a correction mail decision part 102, a correction target mail extraction part 103, a mail content correction part 104, an already corrected mail storage means 105, a reception mail database display means 106, and a reception mail database 107. When the correction mail decision part 102 decides that an electronic mail received by the electronic mail reception part 101 is a correction electronic mail, the correction target mail extraction part 103 extracts a correction target electronic mail from the reception mail database 107. The mail content correction part 104 produces an already corrected electronic mail applied with a correction process on the basis of the correction target electronic mail and the correction electronic mail. The already corrected mail storage means 105 registers the already corrected electronic mail into the reception mail database 107, and deletes the correction target electronic mail from the reception mail database 107. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to an e-mail processing apparatus, an electronic device, an e-mail processing method, a program, and a storage medium suitable for correcting or deleting a transmitted e-mail.

  In recent years, with the development of the Internet, it has become possible to send and receive electronic mail (e-mail) in a small-sized portable terminal such as a mobile phone and a stationary terminal such as an L-mode terminal compatible with the Internet service for fixed telephones. When a user handles an e-mail using this type of terminal, an e-mail transmission / reception device (or software) called a mailer is used to create an e-mail, receive an e-mail, or read an e-mail received in the past. Yes.

  Conventionally, after sending an e-mail, the contents of the sent e-mail cannot be changed. For this reason, when the sender notices an error in the transmitted electronic mail, it is necessary to resend the corrected electronic mail in which the correction part of the transmitted electronic mail and the correction contents are described.

  For example, it is assumed that an e-mail in which the date and time of the meeting is described from the sender reaches the receiver. Thereafter, it is assumed that a correction e-mail related to the date has arrived at the receiver from a sender who noticed an error in the transmitted e-mail, and further a correction e-mail related to time has arrived at the receiver. When the number of correction emails transmitted from the sender to the receiver increases in this way, the receiver is confused and accurate information may not be transmitted to the receiver.

There are several prior art techniques for sharing correct information between senders and recipients via email. For example, a technique has been proposed in which the sender is given time to review the email by sending off the email for a certain period of time (see, for example, Patent Document 1 and Patent Document 2). This proposal can be expected to reduce erroneous emails. Further, a technique has been proposed in which the contents of a received e-mail always change to optimum information by embedding a message change factor (for example, sender's schedule information) in the e-mail (for example, Patent Document 3). reference).
JP 2002-236647 A JP 2001-350694 A JP-A-10-224396

  However, in the prior art, as described above, when the number of corrected emails for correcting errors in sent emails from the sender to the recipients increases, there is a problem that extra confusion or misunderstanding is given to the recipients.

  In addition, in the method of providing an e-mail retention period after an e-mail transmission instruction until the e-mail is actually transmitted, a time delay occurs when the e-mail is transmitted. This is just a loss of time for emails that do not contain mistakes. In addition, this method is not effective for an e-mail mistake noticed by the sender after the e-mail retention period.

  In addition, the method of embedding the message change factor in the e-mail and always sharing the optimum information with the recipient is good if the part that can be changed (for example, the schedule information of the sender) is known at the time of transmission. If there are unforeseen corrections, such as correcting errors, it cannot be handled. In addition, the mailer of the sender and the receiver cannot be used unless this method is supported.

  An object of the present invention is to provide an e-mail processing apparatus, an electronic apparatus, an e-mail processing method, and a program capable of eliminating extra confusion or misunderstanding for a recipient when correcting an e-mail that has already been transmitted. And providing a storage medium.

  In order to achieve the above object, the present invention provides a receiving means for receiving an electronic mail, a storage means for storing an electronic mail received by the receiving means, a first electronic mail received by the receiving means, And creating means for creating third electronic mail information based on the second electronic mail stored in the storage means.

  Further, the present invention provides the storage means based on the receiving means for receiving the e-mail, the storage means for storing the e-mail received by the receiving means, and the first e-mail received by the receiving means. And changing means for changing the stored second electronic mail information.

  According to the present invention, the first e-mail is a correction e-mail requesting correction of the second e-mail, and the creating means stores the first e-mail and the second e-mail. The third electronic mail information subjected to correction processing is created based on the third electronic mail information, the third electronic mail information is stored in the storage means, and the second electronic mail is deleted from the storage means. And

  According to the present invention, the first e-mail is a deletion request e-mail requesting deletion of the second e-mail, and the changing means is configured to change the second e-mail based on the first e-mail. The e-mail information is deleted from the storage means.

  Further, the present invention is characterized in that the creating means performs different processing depending on whether the second electronic mail is in an unread state or an already read state.

  Further, the present invention is characterized in that the changing means performs different processing depending on whether the second electronic mail is in an unread state or an already read state.

  Further, the present invention is characterized in that the creating means performs the creating process when the first electronic mail arrives.

  In the invention, it is preferable that the changing unit performs the changing process when the first electronic mail arrives.

  Further, the present invention is characterized by comprising display means for displaying the stored contents of the storage means, wherein the creating means performs the creating process when the stored contents are displayed on the display means.

  Further, the present invention is characterized by comprising display means for displaying the stored contents of the storage means, wherein the changing means performs the changing process when the stored contents are displayed on the display means.

  In the present invention, in the case of an e-mail in a format that the first e-mail cannot be interpreted, the first e-mail is stored in the storage unit as it is.

  In the present invention, the creating unit may create the third electronic mail and delete the second electronic mail from the storage unit.

  Further, according to the present invention, the creation unit creates the third email, and the fact that the second email is corrected without deleting the second email from the storage unit. May be shown.

  Further, according to the present invention, when the creation unit creates the third email, the creation unit may add information included in the first email to the third email.

  In addition, according to the present invention, when the second electronic mail is in an unread state, the creating means creates the third electronic mail and registers it in the storage means, and from the storage means to the second electronic mail. If the second e-mail is already read, the third e-mail is created and registered in the storage means, and the second e-mail is sent from the storage means. The email may not be deleted.

  In the present invention, the changing unit may delete the second electronic mail from the storage unit when the second electronic mail is in an unread state.

  Further, the present invention provides a mode for displaying all e-mails received by the receiving means on the display means, and a mode for not displaying the first e-mail and the second e-mail on the display means. Also good.

  The present invention may also be applicable to the case where the first electronic mail is described in a natural language.

  According to the present invention, the third e-mail information is created based on the received first e-mail and the second e-mail stored in the storage means. If the user notices an error in the e-mail and instructs the creation of new e-mail information (third e-mail information) by the first e-mail, a plurality of e-mails for correction instruction may be used in some cases as in the past. Since it is not necessary to present it to the receiver over time, it is possible to eliminate giving the receiver extra confusion or misunderstanding.

  Further, according to the present invention, since the second e-mail information stored in the storage means is changed based on the received first e-mail, for example, the second e-mail already sent by the sender is transmitted. When an error is noticed and a change of the second e-mail information is instructed by the first e-mail, an e-mail for correction instruction is presented to the recipient several times as in the conventional case. This eliminates unnecessary confusion and misunderstanding of the receiver.

  According to the present invention, the third electronic mail information subjected to the correction process is created based on the first electronic mail and the second electronic mail requesting the correction of the second electronic mail, The e-mail information is stored in the storage means and the second e-mail is deleted from the storage means, so that only the corrected information can be presented to the recipient, so that the sent e-mail is corrected. In this case, it is possible to eliminate extra confusion or misunderstanding for the recipient.

  Further, according to the present invention, since the second e-mail information is deleted from the storage means based on the first e-mail requesting the deletion of the second e-mail, for example, the destination is erroneously transmitted. It is possible to eliminate unnecessary confusion or misunderstanding of the recipient when deleting an e-mail.

  Further, according to the present invention, the creating means performs different processing depending on whether the second electronic mail is in an unread state or in a read state. If it is unread, a third e-mail is created and registered as a new e-mail in the storage means, the second e-mail is deleted from the storage means, and the receiver reads the second e-mail as read In such a case, the third e-mail is created and registered as a new e-mail in the storage means, and the second e-mail that has been read is not deleted from the storage means. This can eliminate unnecessary confusion and misunderstanding for the recipient.

  Further, according to the present invention, the changing means performs different processing depending on whether the second electronic mail is in an unread state or in a read state. For example, as a different process, the second electronic mail is in an unread state. Only when the second e-mail information is deleted from the storage means based on the first e-mail requesting the deletion of the second e-mail, unnecessary confusion or Misleading can be excluded.

  In addition, according to the present invention, since the creation unit performs the creation process when the first electronic mail arrives, it is possible to further eliminate unnecessary confusion or misunderstanding for the recipient.

  Further, according to the present invention, since the changing unit performs the changing process when the first electronic mail arrives, it is possible to further prevent the recipient from being further confused or misunderstood.

  Further, according to the present invention, since the creation means performs the creation process when the stored content is displayed on the display means, the second e-mail is corrected when the recipient displays and displays the stored content. The third e-mail information can be created, and unnecessary confusion or misunderstanding can be eliminated for the recipient.

  Further, according to the present invention, since the changing means performs the changing process when the stored content is displayed on the display means, the second e-mail is changed when the recipient displays the stored content. It is possible to do so, and it is possible to eliminate extra confusion and misunderstanding for the recipient.

  According to the present invention, in the case of an e-mail in a format that the first e-mail cannot be interpreted, the first e-mail is stored in the storage means as it is. However, even if Kaga is not compatible with the present invention, the current operation (transmission / reception as general electronic mail) can be guaranteed.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[First Embodiment]
FIG. 1 is a block diagram showing a hardware configuration example of an electronic mail transmitting / receiving apparatus according to the first embodiment of the present invention.

  In FIG. 1, an e-mail transmitting / receiving apparatus includes an e-mail receiving unit 101 (receiving unit), a corrected mail determining unit 102 (changing unit), a correction target mail extracting unit 103, a mail content correcting unit 104 (creating unit), and a corrected mail. A storage means 105, a received mail database display means 106 (display means), and a received mail database 107 (storage means) are provided. The e-mail transmitting / receiving apparatus has a function of connecting to the Internet 100 and receiving at least e-mail, and is compatible with the current e-mail system.

  The e-mail receiving unit 101 receives an e-mail transmitted from the transmission side. The correction mail determination unit 102 determines whether or not the email received by the email reception unit 101 is a correction email intended for correcting an email received in the past. The correction target mail extraction unit 103 extracts an electronic mail to be corrected from the received mail database 107. The mail content correction unit 104 creates corrected email information in a form that is easy for the recipient to understand based on the corrected email and the email to be corrected. The corrected mail storage unit 105 stores the corrected electronic mail information in the received mail database 107. The received mail database display means 106 displays a list of stored contents of the received mail database 107 and the contents of the designated electronic mail. The received mail database 107 stores e-mails received in the past.

  In the e-mail transmission / reception apparatus, when an e-mail is received by the e-mail receiving unit 101, the received e-mail is sent to the corrected e-mail determining unit 102, and the corrected e-mail determining unit 102 corrects the e-mail received in the past. It is determined whether or not the correction email is intended. This determination will be described later. Thereafter, the e-mail data is sent to the correction target e-mail extraction unit 103. If the correction mail determination unit 102 determines that the correction email is a correction email, the correction target email extraction unit 103 extracts the email to be corrected from the received mail database 107. This extraction method will be described later.

  When the correction e-mail and the correction target e-mail are prepared, the correction e-mail is sent to the e-mail content correction unit 104. Based on the correction e-mail and the correction e-mail, the e-mail corrected by the e-mail content correction unit 104 Create information. The corrected e-mail information is sent to the corrected e-mail storage unit 105, and the corrected e-mail is stored in the received e-mail database 107 by the corrected e-mail storage unit 105. At this time, the original correction target electronic mail may be deleted from the received mail database 107.

  When the recipient reads his / her e-mail, he / she accesses the received mail database display means 106. The received mail database display means 106 displays a list of contents stored in the received mail database 107 to the recipient, and when the recipient designates an email to be read, displays the content of the email to the recipient. If the e-mail specified by the recipient is a corrected e-mail, the contents may be displayed without notifying the recipient of the correction, and which part of the e-mail was corrected graphically It may be displayed.

  Next, the operation of the electronic mail transmitting / receiving apparatus of the present embodiment having the above configuration will be described with reference to FIG.

  FIG. 2 is a flowchart illustrating a processing example of the electronic mail transmitting / receiving apparatus. This process is executed by the e-mail receiving unit 101 to the corrected mail storage unit 105 based on a program.

  In FIG. 2, when this process is started, a loop for receiving electronic mail is entered (step S201). When the e-mail receiving unit 101 receives the e-mail, the corrected e-mail determining unit 102 determines whether or not the received e-mail is a corrected e-mail (step S202). Judgment as to whether or not it is a correction e-mail is made according to the following criteria. For example, the determination is made based on whether the e-mail title (subject of the e-mail header) starts with a specific character string such as “Mo:”. Alternatively, a unique e-mail header (for example, Modify-Message-ID) may be defined and determined based on whether or not it is included in the e-mail data.

  If it is determined in step S202 that the received e-mail is not a corrected e-mail, the corrected e-mail determination unit 102 adds and stores the e-mail received this time in the received e-mail database 107 (step S206).

  On the other hand, if it is determined in step S202 that the received e-mail is a corrected e-mail, the correction target e-mail extracting unit 103 stores the correction target e-mail to be corrected in the past stored in the received e-mail database 107. The received e-mail is selected and extracted (step S203). The correction target e-mail is selected according to the following criteria. For example, the latest e-mail with the e-mail title selected from the e-mail title of the correction e-mail with “Mo:” removed is selected from the same sender as the correction e-mail. Alternatively, an email having the same Message-ID as the original email header (for example, Modify-Message-ID) of the correction email may be selected.

  When the correction target e-mail is extracted from the received mail database 107, the mail content correction unit 104 creates a corrected e-mail subjected to the correction process based on the correction target e-mail and the correction e-mail (step S204). ). For example, when the corrected e-mail is described in a format that can be interpreted by the e-mail transmission / reception apparatus, the corrected e-mail can be easily created by changing the e-mail content according to the description. When the corrected e-mail is described in a format that cannot be interpreted by the e-mail transmission / reception apparatus, the correction e-mail may be added and stored in the received mail database 107 as a general e-mail without correction.

  After the correction process, the corrected mail storage unit 105 updates the stored contents of the received mail database 107 (step S205). For example, the corrected e-mail is registered as a new e-mail in the received mail database 107, and the correction target e-mail is deleted from the received mail database 107. As a result, the e-mail recipient does not see the e-mail before correction (correction-target e-mail), and it is possible to eliminate giving the recipient extra confusion and misunderstanding.

  The corrected e-mail shown in FIG. 2 is generated when, for example, the corrected e-mail transmitted from the transmission side is received (upon arrival) by the e-mail receiving unit 101 or in the received mail database 107. However, the present invention is not limited to a specific point in time.

  As described above, according to this embodiment, the receiving-side e-mail transmitting / receiving apparatus corrects the correction target e-mail received in the past from the transmitting side by the correcting e-mail from the transmitting side, and the correction created by the correction Registered e-mail is registered in the received mail database 107, and the correction target e-mail is deleted from the received mail database 107, so that only the corrected information can be presented to the recipient. When correcting, it is possible to eliminate unnecessary confusion or misunderstanding for the recipient.

  In addition, with emphasis on compatibility with the current electronic mail system, even if either the transmission-side electronic mail transmission / reception device or the reception-side electronic mail transmission / reception device does not support the present invention, (Transmission and reception as an e-mail) can be guaranteed.

[Second Embodiment]
Next, a second embodiment of the present invention will be described. The present embodiment is different from the above-described first embodiment in the following points.

  In the present embodiment, an example will be described in which the constituent elements (the e-mail receiving unit 101 to the corrected mail storage unit 105) of the e-mail transmitting / receiving apparatus shown in FIG. 1 are constructed by software and operated on a computer. The hardware configuration of the received mail database display means 106 and the received mail database 107 is the same as that of the first embodiment. In the present embodiment, it is assumed that both the sending and receiving side e-mail transmission / reception devices (mailers) support a common correction e-mail format.

  FIG. 3 is a diagram showing the pre-correction email screen 301 of the transmission-side email transmission / reception device, and FIG. 4 is a diagram showing the corrected email screen 302 of the transmission-side email transmission / reception device.

  3 and 4, it is assumed that the sender has previously sent an e-mail having the contents shown in the pre-correction e-mail screen 301 displayed on the display device of the computer. Further, it is assumed that the sender later finds out that the transmitted e-mail contains an error regarding the date, time and place. Therefore, the sender drags the position to be corrected on the pre-correction e-mail screen 301 with the mouse and inputs new contents.

  The screen after this operation is performed is the corrected email screen 302. On the post-correction e-mail screen 302, a correction mark 303 is added to the content before correction, and the corrected content 304 is displayed beside it. In this example, two lines are used as the correction mark 303, but the present invention is not limited to this.

  When the sender finishes the correction and presses a send button (not shown), the sending side e-mail transmitting / receiving apparatus generates a correction e-mail according to the common correction e-mail format as shown in FIG. Is transmitted to the e-mail transmitting / receiving apparatus on the receiving side.

  FIG. 5 is a diagram showing an example of a correction email generated according to a common correction email format in the transmission-side email transmission / reception apparatus.

  In FIG. 5, 401 is an example of a correction email generated according to a common correction email format. The correction e-mail 401 includes correction contents (before and after correction) 404 indicating which part is to be corrected and how. The correction email 401 may include an ID 403 for uniquely determining the correction target email.

  If the receiving side e-mail transmitting / receiving apparatus does not support the corrected e-mail format, it is conceivable that the recipient directly reads the corrected e-mail 401. Therefore, it is desirable that this corrected email format has high readability. In addition, a fixed character (for example, “Mo:”) may be added to the title 402 of the correction target e-mail so that the recipient can clearly know that the e-mail is a correction e-mail. Further, a correction request sentence 405 may be attached.

  When the receiving side e-mail transmission / reception apparatus receives a correction e-mail according to the correction e-mail format as shown in FIG. 5, the e-mail transmission / reception apparatus corrects the correction e-mail to correct the e-mail received in the past. Determine if it is an email. For example, whether or not the corrected e-mail has an e-mail header such as ID 403 is used as a basis for the determination.

  When the received e-mail is a correction e-mail, the e-mail transmitting / receiving apparatus accesses the received mail database and extracts the e-mail to be corrected. For example, when the correction e-mail has an e-mail header such as ID 403, an unread correction target e-mail having a message ID that matches the ID 403 is searched from the received mail database.

  When the unread correction target e-mail is extracted from the received mail database, the e-mail transmitting / receiving apparatus creates a corrected e-mail in which the unread correction target e-mail is changed according to the information indicated by the correction e-mail. For example, in the case of a correction email 401 as shown in FIG. 5, a specified character string from a predetermined character (for example, the first character in the fourth row) of a predetermined row of the correction target email is replaced with a corrected character string. Perform the replacement process with. Then, the corrected electronic mail is registered in the received mail database as a new electronic mail. Specifically, the reception time of the corrected e-mail is set to the time when the corrected e-mail arrived, the Subject is set to be the same as the correction target e-mail, and registered in the received mail database.

  At this time, the corrected e-mail that is the basis for creating the corrected e-mail is not registered in the received mail database. The correction target electronic mail is deleted from the received mail database. When the correction target e-mail is not found in the unread e-mail in the received mail database (when the recipient is already read), the correction e-mail is registered as it is in the received mail database.

  As described above, according to the present embodiment, when the recipient has not read the correction target email, the sender of the correction email changes the content of the email without leaving a trace of correction. It becomes possible. On the other hand, when the recipient has already read the correction target email, information can be transmitted to the recipient as a general correction email.

[Third Embodiment]
Next, a third embodiment of the present invention will be described. This embodiment is different from the first to second embodiments described above in the following points.

  In the first and second embodiments, the correction target e-mail is deleted from the received mail database. However, as in this embodiment, the correction target e-mail may remain in the received mail database.

  FIG. 6 is a diagram illustrating an example of an e-mail reception box 501 of the e-mail transmission / reception apparatus on the receiving side.

  In FIG. 6, most existing electronic mail transmission / reception devices (mailers) can display an electronic mail list screen as shown in the figure, and present an electronic mail list to the recipient. It is assumed that 502 is a correction target electronic mail. Further, it is assumed that the correction target electronic mail 502 is corrected in accordance with the information indicated by the correction electronic mail, and the corrected electronic mail is 503.

  After creating the corrected e-mail 503, the receiving e-mail transmitting / receiving apparatus registers the corrected e-mail 503 as a new e-mail in the received mail database. At that time, the correction target electronic mail 502 is not deleted from the received mail database, and a flag indicating that the correction target electronic mail 502 has been corrected is attached.

  When displaying the list of e-mails, for example, the display colors of the correction target e-mail 502 and other e-mails are changed (or the correction target e-mail 502 is shaded or displayed at the top of the correction e-mail 502. (Display a predetermined symbol) or the like to notify the recipient that the correction target electronic mail 502 has been corrected. As a result, it is understood that the recipient does not need to read the electronic mail subject to correction, and it becomes possible to avoid confusion and misunderstanding due to reading the erroneous electronic mail. Of course, when the recipient wants to check the electronic mail that has been corrected, the electronic mail can be opened.

[Fourth Embodiment]
Next, a fourth embodiment of the present invention will be described. The present embodiment differs from the first to third embodiments described above in the following points.

  As in the present embodiment, when a corrected email is created from a correction email and a correction target email, information that the correction email has for the corrected email (for example, sender, correction time, Correction position, pre-correction information) may be added. Alternatively, when the corrected e-mail is displayed including the pointer to the information, the information may be presented to the recipient as additional information.

  FIG. 7 is a diagram illustrating correction information presentation example 1 of a corrected electronic mail of the receiving-side electronic mail transmission / reception device, and FIG. 8 is a correction information presentation example 2 of corrected electronic mail of the reception-side electronic mail transmission / reception device. FIG.

  7 and 8, correction information is displayed on the corrected screen when the recipient opens the corrected electronic mail (corrected information presentation example 1, corrected information presentation example 2). Correction information presentation examples 1 and 601 are examples in which correction information (text before correction) 602 is displayed in a state of being filled with diagonal lines, for example, and a corrector, correction time, and correction content are displayed below the correction information. Correction information presentation example 2 603 is an example in which correction information is displayed in a pop-up. Normally, only the corrected content is displayed, and when the receiver places the mouse pointer on the corrected content of the corrected screen, the correction information is displayed on the corrected content.

  In addition to this, when the recipient opens the corrected e-mail, the correction information may be presented in a dialog or the like.

[Fifth Embodiment]
Next, a fifth embodiment of the present invention will be described. The present embodiment is different from the first to fourth embodiments described above in the following points.

  As in the present embodiment, the process for the correction target e-mail may be changed depending on whether the recipient has not read the correction target e-mail or not.

  For example, when the recipient does not read the correction target email, the recipient creates a corrected email and registers it as a new email in the received email database, and deletes the correction email from the received email database. If the recipient has already read the email to be corrected, the recipient simply creates a corrected email and registers it as a new email in the incoming email database. Do not delete email. As a result, it is possible to eliminate extra confusion or misunderstanding for the receiver.

[Sixth Embodiment]
Next, a sixth embodiment of the present invention will be described. The present embodiment is different from the first to fifth embodiments described above in the following points.

  As in the present embodiment, not only the correction of an e-mail noticed in error after transmission but also the deletion of an e-mail noticed in error after transmission may be performed. In this case, a deletion request e-mail requesting deletion of the transmitted e-mail from the transmission side is transmitted to the reception side. As a result, for example, it is possible to delete an electronic mail that has been sent to the wrong destination (or to make the recipient appear as if the electronic mail has not arrived). When deleting an electronic mail, the deletion process may be performed only when the electronic mail to be deleted is unread. As a result, it is possible to eliminate extra confusion or misunderstanding for the receiver.

  The deletion process may be performed, for example, when the deletion request e-mail transmitted from the transmission side is received (arrival) on the reception side, or when the e-mail in the received mail database is displayed. However, it is not limited to a specific point in time.

[Seventh Embodiment]
Next, a seventh embodiment of the present invention will be described. The present embodiment is different from the first to sixth embodiments described above in the following points.

  As in this embodiment, as a display mode for an electronic mailbox, a detailed display mode for displaying all received emails (including correction emails and correction target emails), correction emails and correction emails are displayed. A simple display mode may be provided that does not display (displays an email other than the correction email and the email to be corrected). These display modes may be arbitrarily switched by the receiver.

[Eighth Embodiment]
Next, an eighth embodiment of the present invention will be described. The present embodiment is different from the first to seventh embodiments described above in the following points.

  As in the present embodiment, the present invention may be applied to a case where a sender transmits a correction email described in a natural language. In this case, on the receiving side, the content of the received electronic mail is semantically analyzed using a known semantic analysis technique, and it is determined whether or not the electronic mail is a corrected electronic mail. If it is determined that the email is a correction email, the email to be corrected and the correction content are extracted using the same semantic analysis technique. Further, the correction target electronic mail is corrected based on the correction contents, and a corrected electronic mail is created.

[Other embodiments]
In the above embodiment, the single e-mail transmission / reception device has been described. However, the present invention is not limited to various electronic devices (small portable terminals such as mobile phones, stationary terminals such as L-mode terminals, personal computers equipped with the e-mail transmission / reception device. It can also be applied to an information processing apparatus such as a computer.

  Further, in the above embodiment, when the process of correcting the correction target e-mail with the correction e-mail and creating the corrected e-mail is completed, or when the process of deleting the deletion e-mail with the deletion request e-mail is completed For example, a reply e-mail indicating that correction or deletion prepared in advance as a fixed phrase has been completed may be automatically transmitted from the reception side to the transmission side.

  The present invention is achieved by supplying a software program (flowchart in FIG. 2) that realizes the functions of the above-described embodiments to a computer or CPU, and reading and executing the supplied program by the computer or CPU. can do.

  In this case, the program is directly supplied from a storage medium storing the program, or downloaded from another computer or database (not shown) connected to the Internet, a commercial network, a local area network, or the like. Supplied.

  The form of the program may be in the form of object code, program code executed by an interpreter, script data supplied to an OS (operating system), and the like.

  The present invention also supplies a computer or CPU with a storage medium storing a software program that implements the functions of the above-described embodiments, and the computer or CPU reads and executes the program stored in the storage medium. Can also be achieved.

  In this case, the program code itself read from the storage medium realizes the functions of the above-described embodiments, and the storage medium storing the program code constitutes the present invention.

  As a storage medium for storing the program code, for example, ROM, RAM, NV-RAM, floppy (registered trademark) disk, hard disk, optical disk (registered trademark), magneto-optical disk, CD-ROM, MO, CD-R, CD -RW, DVD-ROM, DVD-RAM, DVD-RW, DVD + RW, magnetic tape, nonvolatile memory card, etc.

  The function of the above-described embodiment is not only by executing the program code read from the computer, but the OS or the like running on the computer performs part or all of the actual processing based on the instruction of the program code. Can also be realized.

  Furthermore, the present invention can be achieved by downloading a software program that implements the above-described embodiment from a database on a network or a homepage by a communication program, and reading and executing this program.

  The above program can also be supplied by connecting to a homepage on the Internet using a browser of a client computer and downloading the computer program itself or a compressed file including an automatic installation function from the homepage to a storage medium such as a hard disk. .

  The above program distributes a storage medium such as a CD-ROM stored after encrypting the program code to the user, and provides a key for decrypting the encryption from the homepage via the Internet to the user who has cleared a predetermined condition. It can also be provided by downloading the information and using the key information to execute the encrypted program code and install it on the computer.

  The functions of the embodiments described above can also be realized by dividing the program code into a plurality of files and downloading each file from a different home page. That is, a WWW server that allows a plurality of users to download a program file for realizing the functional processing of the present invention on a computer also constitutes the present invention.

  Further, the functions of the above-described embodiment are obtained by writing a program read from a storage medium into a function expansion board inserted in a computer or a memory provided in a function expansion unit connected to the computer, and It can also be realized by the CPU or MPU provided in the function expansion board or function expansion unit executing part or all of the actual processing based on the instructions of the program.

It is a block diagram which shows the structural example of the hardware of the electronic mail transmission / reception apparatus which concerns on the 1st Embodiment of this invention. It is a flowchart which shows the example of a process of an electronic mail transmission / reception apparatus. It is a figure which shows the email screen before correction of the email transmission / reception apparatus by the side of the transmission which concerns on the 2nd Embodiment of this invention. It is a figure which shows the electronic mail screen after correction | amendment of the electronic mail transmission / reception apparatus of a transmission side. It is a figure which shows the example of the correction | amendment email produced | generated according to the correction email format common in the email transmission / reception apparatus of the transmission side. It is a figure which shows the example of the e-mail reception box of the e-mail transmission / reception apparatus by the side of the reception which concerns on the 3rd Embodiment of this invention. It is a figure which shows the correction information presentation example 1 of the corrected electronic mail of the electronic mail transmission / reception apparatus of the receiving side which concerns on the 4th Embodiment of this invention. It is a figure which shows the correction information presentation example 2 of the corrected electronic mail of the electronic mail transmission / reception apparatus of the receiving side.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 Internet 101 E-mail reception part 102 Correction mail judgment part 103 Correction object mail extraction part 104 Mail content correction part 105 Corrected mail storage means 106 Received mail database display means 107 Received mail database

Claims (17)

  Receiving means for receiving e-mail; storage means for storing e-mail received by the receiving means; first e-mail received by the receiving means; and second e-mail stored in the storage means An e-mail processing apparatus comprising: a creating unit that creates third e-mail information based on the e-mail information.   Receiving means for receiving e-mail; storage means for storing e-mail received by the receiving means; and second stored in the storage means based on the first e-mail received by the receiving means. An e-mail processing apparatus comprising: changing means for changing e-mail information of the e-mail.   The first e-mail is a correction e-mail requesting correction of the second e-mail, and the creating means performs a correction process based on the first e-mail and the second e-mail. 2. The third electronic mail information applied is created, the third electronic mail information is stored in the storage means, and the second electronic mail is deleted from the storage means. E-mail processing device.   The first e-mail is a deletion request e-mail for requesting deletion of the second e-mail, and the changing means stores the second e-mail information on the basis of the first e-mail. 3. The electronic mail processing apparatus according to claim 2, wherein the electronic mail processing apparatus is deleted from the storage means.   The electronic mail processing apparatus according to claim 1, wherein the creating unit performs different processing depending on whether the second electronic mail is in an unread state or an already read state.   3. The electronic mail processing apparatus according to claim 2, wherein the changing unit performs different processing depending on whether the second electronic mail is in an unread state or an already read state.   The electronic mail processing apparatus according to claim 1, wherein the creating unit performs the creating process when the first electronic mail arrives.   3. The electronic mail processing apparatus according to claim 2, wherein the changing means performs the changing process when the first electronic mail arrives.   The electronic mail processing according to claim 1, further comprising display means for displaying the stored contents of the storage means, wherein the creating means performs the creating process when the stored contents are displayed on the display means. apparatus.   3. The electronic mail processing according to claim 2, further comprising display means for displaying the stored contents of the storage means, wherein the changing means performs the changing process when the stored contents are displayed on the display means. apparatus.   3. The electronic mail processing apparatus according to claim 1, wherein in the case of an electronic mail in a format that cannot be interpreted by the first electronic mail, the first electronic mail is stored as it is in the storage unit.   An electronic apparatus comprising the electronic mail processing apparatus according to any one of claims 1 to 11.   The third e-mail information is created based on the receiving step for receiving the e-mail, the received first e-mail, and the second e-mail stored in the storage means for storing the received e-mail. An e-mail processing method comprising: a creation step.   A receiving step for receiving the e-mail, and a changing step for changing the second e-mail information stored in the storage means for storing the received e-mail based on the received first e-mail. E-mail processing method characterized. A program for causing a computer to execute an e-mail processing method,
The third e-mail information is created based on the receiving module that receives the e-mail, the first e-mail received, and the second e-mail stored in the storage means for storing the received e-mail. A program characterized by comprising a creation module to perform. A program for causing a computer to execute an e-mail processing method,
A receiving module that receives an e-mail; and a change module that changes second e-mail information stored in a storage unit that stores the received e-mail based on the received first e-mail. A program characterized by 17. A computer-readable storage medium storing the program according to claim 15 or 16.

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