JP2005108010A - Packaging information selection device and system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To allow a customer to designate desired wrapping items such as wrapping paper, a ribbon, and a seal via operation on a touch panel at a service counter and the like. <P>SOLUTION: A POS register 1 is provided with a storage means storing a packaging information file concerned with wrapping items of goods. The stored wrapping item and its wrapping price are displayed in a display for the customer, and when the customer uses a liquid crystal touch panel for selecting at least one desirable item, the selected packaging information is displayed in a display 12 for a shop clerk. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a packaging information selection device and a packaging information selection system in which a customer selects a packaging product such as a wrapping paper or a ribbon for packaging products, and is particularly applicable to a POS register.

Conventionally, when a product purchased by a customer is packaged by a service counter in a store or the like, the customer may be able to select a packaging product such as wrapping paper, ribbon, or seal that the customer likes. In that case, the store clerk presents a sheet of various packaging products sampled with photographs and the like, and the customer selects from them. In addition, there are paid and free packaging items.
However, this method requires time and effort to reprint and replace the sample display sheet each time the pattern of the wrapping paper, ribbon, sticker, etc. or the packaging fee is changed. In particular, there is a service counter on each floor of the building. When there were multiple branches, it took more time and effort.
Further, when displaying and presenting samples in a sheet form, it has been troublesome to cut a plurality of samples into an appropriate size so that they can be easily seen, or to consider an arrangement layout.
In addition, when displaying and presenting as a sample, the sheet may deteriorate or the sample may deteriorate due to dirt or the like, and the sheet or sample may have to be replaced after a predetermined period.
In addition, since the customer verbally specifies a favorite packaging product for the store clerk, there is a problem that an error is likely to occur.

On the other hand, at supermarkets, convenience stores, etc., a customer-side display with a touch panel has been installed at the cash register, and several products are displayed on the cash register. A technique has been proposed in which a product to be additionally purchased can be selected by operating a touch panel from products displayed on the display (see, for example, Patent Documents 1 and 2).
However, this proposal merely discloses a technique in which a customer can order a product that he / she wishes to additionally purchase at the cash register, and is not related to the packaging product.
JP 2001-194938 A JP 2001-194492 A

  An object of the present invention is to enable a customer to designate a favorite packaging product by operating a touch panel or the like in a service counter or the like.

  The packaging information selection device according to the present invention comprises at least a storage means for storing packaging information relating to a product packaging product, a customer display means for displaying the stored packaging information to a customer, and at least the displayed packaging information. It is characterized by comprising selection means for a customer to select one, and clerk display means for displaying the selected packaging information to the clerk.

  In addition, the packaging information selection system according to the present invention includes a management device having storage means for storing packaging information relating to a product packaging product, and a customer that receives the stored packaging information from the management device and displays it to the customer. A plurality of packaging information comprising: a display means for use; a selection means for a customer to select at least one of the displayed packaging information; and a display means for a clerk for displaying the selected packaging information to a clerk. The selection device is connected via a network.

  According to the present invention, the stored packaging information can be easily changed, and even if there is a change in the packaging information, the packaging information displayed to the customer is also automatically changed accordingly. There is no hassle associated with the change. This is particularly effective when there are a plurality of devices such as POS registers. In addition, it is possible to reliably convey the packaging information desired by the customer to the store clerk without error.

  The present invention stores packaging information relating to a packaging product of a product, displays the stored packaging information to a customer, the customer selects at least one of the displayed packaging information, and the selected packaging The information was displayed to the store clerk.

Embodiments of the present invention will be described below with reference to the drawings.
FIG. 1 is a front view showing an external appearance of a POS register 1 having a function as a packaging information selecting device according to a first embodiment of the present invention, and FIG. 2 is a side view showing the external appearance of the POS register 1.
1 and 2, the POS register 1 is provided with a store clerk display 12 having a color liquid crystal touch panel 11 and a customer display 14 having a color liquid crystal touch panel 13. A key operation unit 15 is provided, a receipt issuing port 16 and a magnetic card reader 17 are provided, and a scanner 18 is connected.

  In the first embodiment, the customer display 14 displays sample designs (including colors) of packaging products such as wrapping paper, ribbons, and seals, and packaging charges, and the customer operates the liquid crystal touch panel 13 to make a preference. The packaged article can be selected, and the selected packaged article is displayed on the liquid crystal touch panel 11 of the store clerk display 12 in the same manner.

The key operation unit 15 is provided with a packaging operation key unit 19 including a plurality of operation keys related to packaging according to the present embodiment, in addition to normal operation keys such as a product number key and a numeric key. The packaging operation key unit 19 includes a packaging key, a packaging cash key, a point key, and the like. Next, each of these keys will be described.
Packaging key: A key for displaying and changing the packaging information including a product number relating to the packaging product, a wrapping paper, a pattern such as a ribbon (including color) and the like on the customer display 14. Usually, the customer display 14 displays a sample of several designs and charges such as wrapping paper, ribbon, and seal.
Packaging cash key: Used when paying for packaging with cash.
Point key: Used when paying for a package with points.
In addition, you may provide these packaging keys, packaging cash keys, point keys, etc. in the liquid crystal touch panel 11 of the display 12 for shop assistants.

FIG. 3 is a block diagram showing an electrical configuration of the POS register 1.
3, a key operation unit 15 having the packaging operation key unit 19 in FIGS. 1 and 2, a store clerk display 12, a customer display 14, a magnetic card reader 17, a scanner 18, and the like are provided.
CPU 20: Controls the entire POS register 1.
HDD 21: Stores a program executed by the CPU 20, a product file, a membership file, and receipt print content data, as well as a packaging information file.
RAM 22: temporarily stores data such as a program called by the CPU 20 from the HDD 21.

Key operation unit 15: The packaging operation key unit 19 is provided in addition to the normal operation keys.
Image display control unit 23: Controls the image display of the clerk display 12 and the customer display 14.
Clerk's display 12: Displays preset keys necessary for product registration, registered product data, settlement data, and menu screens, as well as packaging information selected by the customer.
Customer display 14: Packaging information such as packaging supplies and packaging charges is displayed, and can be selected by touching the liquid crystal touch panel 13 by the customer. Further, when switching to the packaging information display screen, the packaging information is also displayed on the screen of the clerk's display 12 at the same time, and the packaging information determined by touch selection by the customer (when the OK key is pressed) is highlighted, for example. Then, the store clerk may look at it and grasp the packaging information selected by the customer.

When registering and paying for products purchased by customers and registering and paying for packaging charges at a time using the POS register 1, packaging information is first displayed on the customer display 14 after all products are registered, The product is selected and this packaging information is registered. Thereafter, the checkout of the product and the checkout of the packaging are performed together. It may be possible to select a packaging product while the store clerk is registering the product, but since the operation becomes complicated, it is preferable to have the product selected after registering all the products as described above. .
In addition, the actual packaging may be performed after completing the registration of the products in the POS register 1 or at the time of congestion when the packaging information selected by the customer is known and the packaging staff will wrap the packaging. You may do it.

Image display control unit 23: Controls image display on the clerk display 12 and the customer display 14.
Transmission / reception unit 24: It is connected so as to be communicable with another POS register 1 or a store controller as a management device, and can download and upload packaging information files, member files, performance data, and the like.

  Receipt printing unit 25: Prints a receipt that is registered and issued after payment. If the packaging is charged, the product is settled and the packaging is settled at a time, and each data is printed on one receipt. If the packaging is free of charge, the packaging information file packaging items, etc. are printed. In the case of payment only for packaging, the cost of packaging is printed. When packaging uses points for a fee, the number of points used for packaging, the number of valid points (points that the customer holds so far), etc. are printed. Alternatively, a continuous calling number or the like may be printed on the receipt, and the customer may be called when the packaging operation is completed based on this number.

Scanner unit 18: reads a barcode or the like attached to a product at the time of product registration.
Magnetic card reader 17: A card reader that reads a magnetic card in which a membership number is recorded. The membership card is not limited to a magnetic card, and a thermal transfer card, a non-contact IC card, or the like may be used.

FIG. 4 shows the contents of the product file stored in the HDD 21 and records the product code, product name, price, processing date, expiration date, etc., as shown. The product code is provided with, for example, a 13-digit JAN code.
FIG. 5 shows the contents of the member file, in which the member number, name, address, number of valid points, etc. are recorded. When redeeming a packaging product, etc., the number of points for the packaging product is subtracted from the number of valid points held by the customer.

  FIG. 6 shows a packaging information file, in which wrapping paper, ribbons, stickers and the like store packaging product names, packaging codes, prices, required points, ranks, times, image data, and the like. If the packaging is free, the price and the number of points are not remembered. The packaging code is provided with, for example, a 13-digit JAN code. The order indicates the order of display on the screen. The number of times means the number of times the packaging product has been selected. That is, one is added each time a packaged product is selected. As a result, it is possible to know which packaging items tend to be selected by customers, and it can be used as a reference when purchasing products. Each image data is stored in the image data. The format of the image data is not limited, and any of jpeg, gif, bmp, tiff and the like may be used. Also, for example, wrapping paper, ribbons, stickers, and the like due to seasonal events such as Christmas are stored, and in that season, the rank may be raised to make it easier for customers to catch. For example, in the normal time, the rankings of Christmas 1 and 2 are set to “7” and “8”. However, when the Christmas time comes, these are reset to “1” and “2”. Will be displayed at the beginning of the display.

7A and 7B show display examples of the display screen of the customer display 14.
When the clerk is requested to wrap the product by the customer, the screen of the customer display 14 is switched by pressing the wrapping key in the wrapping operation key unit 19 to display the image data of the wrapping information file. The customer touches and selects the desired packaging information from this display screen and presses the OK key 26 to decide. It should be noted that the product name and price being registered may be displayed on the screen before this display is made to allow the customer to confirm, or a store or product advertisement may be displayed.
Moreover, when displaying many packaging information on the display 14 for customers, you may make it divide and display on several screens. For this purpose, screen switching operation keys such as a previous key 27 and a next key 28 that allow the customer to switch the screen may be provided.

  The numbers 1 to 6 in FIG. 7A indicate the No. of the packaging information file in FIG. For example, image data of the packaging product name “XXXX” is displayed in “1”. Also, there are 50 yen and 5 points in the vicinity of “1”, and this indicates the price of each packaging product recorded in the packaging information file and the required number of points to the customer. Not displayed if packaging is free. Further, as described above, when each packaging article such as wrapping paper, ribbon, or seal is selected, the number of times of selection history information is added and stored one by one. As a result, it is possible to know the tendency of the preferred packaging items of the entire customer, and it can be used for reference such as purchasing. FIG. 7B shows a display example of a specific pattern of the packaging product.

FIG. 8 shows an example of a display screen of the selected packaging information (packaging product) on the display 12 for clerk.
When the customer selects packaging information and the OK key 26 in FIG. 7A is pressed, only the selected packaging information is displayed on the clerk display 12. In FIG. 8, the store clerk can instantly know that file 1 and file 6 have been selected. Further, the same screen as the screen displayed on the customer display 14 is displayed on the store clerk display 12, and the packaging information selected by the customer display 14 is displayed in reverse on the store clerk display 12 to thereby display the store clerk. May be notified. The clerk confirms the selected packaging information and then presses the OK key 30.

Next, the operation according to the above configuration will be described.
FIG. 9 is a flowchart showing an operation in the case where the package fee is settled without registering the product. For example, the product is settled at a normal cash register, and the customer is allowed to use a service counter after passing through the cash register. The POS register 1 according to this embodiment is installed in the service counter. is assumed. Hereinafter, each step S1-S8 of FIG. 9 is demonstrated.

S1: By pressing the packaging key of the packaging operation key unit 19, the image data of the packaging information file is displayed on the customer display 14. Advertisements may be displayed until customers come.
S2: The customer selects a packaging product such as wrapping paper, ribbon, or seal. It should be noted that numeric keys may be provided on the customer liquid crystal touch panel 13 in order to select a plurality of packaging products. When the customer presses the OK key 26, the selected packaging information and the necessary number thereof are displayed on the store clerk display 12.

S3: The store clerk confirms the selected packaging information and presses the OK key 30. Thus, the packaging code, the number of points, the price, the product name, etc. are stored for each code in the registration log file (described later with reference to FIG. 11).
S4: It is determined whether to process points or cash. When processing with points, the point key is pressed, and when processing with cash, the packaging cash key is pressed and processed.

S5: The total number of points recorded in the registration log file is calculated.
S6: The total amount recorded in the registration log file is calculated.
S7: A tightening process is performed. When using points, the member card is read by the magnetic card reader 17 and the number of valid points is read. Then, when the tightening key is pressed, the total number of points read in S5 is subtracted from the number of effective points. In the case of cash, cash is received from the customer and the closing key is pressed, so that the total amount is subtracted from the deposit and change is calculated.

  S8: A receipt on which necessary information is printed is issued. In this case, when points are used, the points used and the number of remaining valid points are printed. When processing with cash, the packaging fee, deposit amount, change, etc. are printed. If the packaging is free, the tightening process in S7 may be performed after the clerk confirms in S3. In this case, the type of packaging product used is printed. In addition, actual product packaging may be performed after payment is completed, or a full-time store clerk may perform the package information when the store clerk confirms the packaging information selected by the customer in S3. Alternatively, a call number or the like may be printed on the receipt, and the customer may be called based on the call number when the packaging operation is completed.

FIG. 10 is a flowchart in the case where the settlement of the product purchased by the customer and the settlement of the packaging fee are performed at a time.
S11: All products are registered. They are recorded in the registration log file along with the product code, product name, and price.
S12: It is determined whether there is a product that needs packaging. This is declared verbally by the customer. If yes, then continue with S13, otherwise continue with S14.
S13: When there is a commodity to be packaged, the packaging information file is displayed as an image on the customer display 14 by pressing the packaging key of the packaging operation key unit 19.
S14: For example, when the subtotal key is pressed, the total amount of money recorded in the registration log file in S11 is calculated.

S15: A packaging product such as wrapping paper, ribbon, or seal is selected by the customer. If there are a plurality of products to be packaged, a plurality of packaging products are selected. Further, a numeric key may be provided on the touch panel of the customer display 14, and for example, when two identical wrapping papers are desired, the corresponding image may be touched after touching “2”. When the customer selects a packaging item and the OK key is pressed,
The clerk display 12 displays the selected packaging item and the required number so that the clerk can know.
S16: The store clerk confirms the selected packaging product and presses the OK key. As a result, the number of points, price, product name, etc. are recorded for each packaging code in the log file registered in S1.

S17: The total amount of the data registered in the log file in S11 and the total amount registered in the log file in S16 is calculated by pressing the packaging cash key of the packaging operation key unit 19 in S16. .
S18: A tightening process is performed. The store clerk keeps the money and the change key is calculated by pressing the closing key.
S19: A receipt is issued. When the product is settled and the package is settled at once, the settlement amount and the packaging fee by the product registration are settled as a total amount and printed on the receipt. If the packaging is free of charge, the process may proceed to S18 if it is confirmed by the store clerk in S16. In addition, actual product packaging may be performed after payment is completed, or may be performed by another store clerk at the stage confirmed by the store clerk in S16. In addition, a call number may be attached to the receipt, and the customer may be called based on the call number after packaging.

FIG. 11 shows a registration log file.
Since the product codes 1111 and 2222 of the product file and the packaging code 6666 of the packaging information file are recorded in one registration log file, the total amount can be calculated. If the packaging is free of charge, the packaging code 6666 of the packaging information file is not recorded. In addition, the registration log file of the product file and the registration log file of the packaging information file may be made separate, and the total amount of each may be added to give the total amount.

According to the present embodiment, the following effects can be obtained.
Packaging information such as packaging items is displayed on the customer display 14 of the POS register 1, so that the customer can clearly specify the packaging items and the like that the customer likes, and the selected packaging items are displayed on the store clerk display 12. Therefore, the store clerk can recognize it accurately. In addition, since the packaging information is stored as an image data file, when the packaging article or the like is changed, the display on the customer display 14 is automatically displayed only by inputting the changed image data into the POS register 1. Since it is changed, the sample display is reprinted as in the past, or it is presented in an easy-to-view manner for the customer, so that there is no need for processing such as cutting the sample.
In addition, since it is image data, the sample is deteriorated due to dirt or the like, and the trouble of redisplaying the sample does not occur.

In addition, even if there is a product that needs to be packaged in one transaction, there is no separate accounting for that product, and payment of the product purchased by the customer and payment of the packaging fee can be performed at once using the POS register 1. it can.
Moreover, since the packing fee is settled with points, it can contribute to sales promotion.

By enabling the packaging information displayed on the customer display 14 to be switched and displayed on a plurality of screens by the customer's operation, the customer himself can select his / her favorite packaging article while changing the page.
By assigning a display order to each piece of packaging information displayed on the customer display 14 and changing the order, a specific packaging product can be displayed with priority over other products.
By recording the selection history information of the packaging product, it is possible to know the tendency of preference of the entire customer, and it can be used for future purchases and the like.

FIG. 12 is a block diagram showing a POS system according to the second embodiment of the present invention.
In this system, a plurality of POS registers 30 and a store controller 31 as a management device are connected via a network 32 such as a LAN.
The store controller 31 is provided with a storage unit 33, and stores a packaging information file including the packaging articles and the like described in the first embodiment. Various files related to product registration are also stored. Further, the store controller 31 performs data aggregation, accounting processing, and the like, and makes a decision regarding the amount of purchase, production, processing amount, and the like based on these data.

  According to the above configuration, each POS register 30 can acquire the same product file and packaging information file by distributing the product file held by the store controller 31 to each POS register 30 via the network 32. And central management of data becomes possible. Further, when the packaging information is changed, the packaging information displayed on all the POS registers 30 can be automatically changed simply by rewriting the data in the storage unit 33.

It is an external appearance front view of the POS register by Example 1 of this invention. 1 is an external side view of a POS register according to a first embodiment of the present invention. It is a block diagram which shows the structure of a POS register. It is a block diagram of a product file. It is a block diagram of a member file. It is a block diagram of a packaging information file. It is a block diagram which shows the example of a display of the wrapping paper selection screen of a display for customer. It is a block diagram which shows the example of a display of the selected packaging paper screen of the display for shop assistants. It is a flowchart which shows the operation | movement in the case of performing only payment of a packaging fee. It is a flowchart which shows the operation | movement in the case of performing payment of goods and the payment of a packaging charge at once. It is a block diagram of a registration log file. It is a block diagram which shows the POS system by Example 2 of this invention.

Explanation of symbols

1 POS register 11 LCD touch panel
12 Display for salesclerk 13 Liquid crystal touch panel 14 Display for customer 15 Key operation part 19 Packaging operation key part 20 CPU
21 HDD
24 Transceiver
17 Magnetic card reader

Claims (10)

Storage means for storing packaging information relating to the packaging of the product;
Customer display means for displaying the stored packaging information to a customer;
A selection means for a customer to select at least one from the displayed packaging information;
A packaging information selection device comprising: clerk display means for displaying the selected packaging information to a clerk.   2. The packaging information selection device according to claim 1, further comprising a settlement means for performing settlement of a product purchased by a customer and settlement of a packaging fee at a time, and is configured in a POS register.   The packaging information selection device according to claim 2, wherein the packaging fee is settled by points.   4. The packaging information selection device according to claim 1, further comprising screen switching means for switching and displaying the packaging information displayed on the customer display means on a plurality of screens by a customer operation.   The packaging information selection device according to any one of claims 1 to 4, wherein a display order is attached to the packaging information displayed on the customer display means.   The packaging information selection device according to any one of claims 1 to 5, further comprising selection history information storage means for storing the selected packaging information.   The packaging information selection device according to any one of claims 1 to 6, wherein the packaging information includes a design of a packaging product and a packaging fee.   The packaging information selection device according to any one of claims 1 to 7, wherein the packaging article is all or any one of a wrapping paper, a ribbon, and a seal.   The packaging information selection device according to claim 1, further comprising a changing unit that changes the packaging information stored in the storage unit. A management device having storage means for storing packaging information relating to the packaging of the product;
Customer display means for receiving the stored packaging information from the management device and displaying it to the customer, selection means for the customer to select at least one of the displayed packaging information, and the selected A packaging information selection system in which a plurality of packaging information selection devices having display means for clerk to display the packaging information to the clerk are connected via a network.

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