JP2005071226A - Care support system, care support method, program for care support center side apparatus, and program for cared person side apparatus - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To support self-care of a cared person and learning of a care method. <P>SOLUTION: A cared person side apparatus 11 has recording means for recording a speech or image indicating a state of a cared person, first sending means for sending at least either the speech or the image recorded in the recording means in response to a request from a center side apparatus, first receiving means for receiving at least either a speech or an image edited in the center side apparatus 10, and reproducing means for reproducing the speech or image received by the first receiving means or the speech or image recorded in the recording means. The center side apparatus 10 has second receiving means for receiving at least either the speech or the image from the cared person side apparatus 11, editing means for editing the speech or image received by the second receiving means, and second sending means for sending the speech or image edited by the editing means to the cared person side apparatus. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a care support system, a care support method, a care support center apparatus program, and a care receiver apparatus program.

  With the aging of the people who make up Japanese society and the increasing awareness of patients or the elderly about QOL (Quality of Life), the need for home care is increasing in Japan. Moreover, in the Japanese society, the nuclear family has progressed and the number of elderly people living alone has been increasing year by year. Such a situation can be seen in developed countries other than Japan, and home care has been regarded as one of the measures for patients in countries other than developed countries.

  Conventionally, there are systems as shown in Patent Documents 1 to 3 as systems for supporting home care.

  In the system disclosed in Patent Literature 1, the movement of a cared person attached to each room of a house is detected by a human sensor, and the device sensor attached to various facilities of the house and the output of the human sensor and the device sensor are data. And the health status of the care recipient is estimated from the data, a report to the remote nurse is created, and the created report is transmitted via a telephone line.

  Further, in the system disclosed in Patent Document 2, the location of the cared person in the residence is detected, information on the detected location is transmitted via the communication line, and information on the location received via the communication line is received. Based on the accumulated information, it is determined whether there is any abnormality in the care recipient's behavior.

  Furthermore, in the system disclosed in Patent Document 3, a plurality of care recipients and a care center are connected via the Internet, and “document mail”, “video mail”, and “vital mail” are used between the two. Then, the care information of the cared person is transmitted in a non-real-time manner, so that the care priority is automatically and objectively ranked according to a predetermined criterion. In document mail, health condition and caregiver's troubles are transmitted. In “Vital mail”, body temperature, blood pressure, pulse and blood oxygen partial pressure etc. are transmitted. By transmitting information and comprehensively judging the information, the caregiver's nursing urgency and priority are grasped.

JP-A-10-091879 (abstract)

JP 2002-092768 A (Abstract)

JP 2002-236759 A (abstract)

  However, in the systems disclosed in Patent Documents 1 to 3, monitoring of the location and health status of the cared person is possible, but information regarding care is not targeted for communication. Therefore, for example, there is a problem that a caregiver represented by a family does not know how to acquire care for the cared person.

  In addition, a special learning support system is required to acquire self-management and care methods. However, traditionally, in Japan, people who take national qualifications such as nurses, care workers, physical therapists, occupational therapists, home helpers, etc., have acquired practical skills as part of their subjects. To the extent, there is no system that supports the acquisition of such self-management and care methods for ordinary people who are not seeking qualification.

  The present invention has been made based on the above circumstances, and its purpose is to provide a care support system, a care support method, and a care support center that can support self-management and acquisition of a care method of a care recipient. A program for a side device and a program for a care receiver side device are to be provided.

  In order to achieve the above object, the present invention provides a care support system having a care receiver side device disposed on a care receiver side and a care support center side device disposed on a care support center side. In response to a request from the care support center side device, the person side device records at least one of a sound or an image indicating the state of the care recipient and at least one of the sound or image recorded in the recording means. First transmitting means for transmitting the sound, first receiving means for receiving the sound or image edited in the care support center apparatus, and the sound or image received by the first receiving means, or the recording means And a nursing support center side device receives at least one of the voice and the image from the care receiver side device. The second receiving unit, the editing unit that edits the sound or image received by the second receiving unit, and the second unit that transmits the voice or image edited by the editing unit to the care receiver side device. Transmitting means.

  For this reason, it becomes possible to support self-management of the care recipient and acquisition of the care method.

  In another invention, in addition to the above-described invention, the care support center side device further includes a permission means for obtaining permission of the care recipient, and the second receiving means is configured to receive the care recipient by the permission means. When permission is obtained from the person, audio or an image is received. For this reason, it becomes possible to improve security.

  In another invention, in addition to the above-described invention, the editing means executes a process of extracting only necessary information from a sound or an image. For this reason, it becomes possible to select only a necessary part by summarizing the sound or the image.

  In another invention, in addition to the above-described invention, the editing means executes a process of adding predetermined information to the sound or image. For this reason, since it becomes possible to superimpose the message etc. to a cared person with respect to an audio | voice or an image, communication with the cared person can be made close.

  According to another invention, in addition to the above-described invention, the editing unit deletes the voice or image that has been transferred to the care receiver side device by the second transmission unit from the care support center side device. I have to. For this reason, since only the minimum images and sounds are stored in the care support center side apparatus, the storage capacity of the storage device of the care support center side apparatus can be saved.

  According to another invention, in addition to the above-described invention, the recording means deletes the sound or image in order from the old sound or image when a predetermined amount or more of sound or image is accumulated. For this reason, it is possible to save the storage capacity of the storage device included in the care receiver side device by deleting old voices or images with low necessity from the device.

  In another invention, in addition to the above-described invention, the recording unit excludes a voice or an image edited by the care support center side device from a deletion target. For this reason, it is possible to prevent accidental deletion of a highly important voice or image that has been edited on the care support center side.

  Further, in addition to the above-described invention, in another aspect of the invention, the care support center side device and the care receiver side device may include an image or sound edited by the editing means, or an image or sound before being edited by the editing means. Are reproduced in synchronism with these devices. For this reason, it is possible to further deepen self-management of the cared person and acquisition of the care method by performing conversation or the like while referring to the same voice or image on the care support center side and the cared person side.

  In another invention, in addition to the above-described invention, the care support center side device and the care receiver side device can communicate in real time using images and sound. For this reason, since conversation can be performed face-to-face, it becomes possible to deepen self-management of the cared person and acquisition of a care method.

  In addition to the above-mentioned invention, the care receiver side device further includes vital information acquisition means for acquiring vital information indicating the physical condition of the care receiver, and the vital information includes Is transmitted to the support care center side device without receiving the approval of the person. For this reason, it becomes possible to know in more detail the state of the cared person's body.

  In another invention, in addition to the above-described invention, the care receiver side device further includes a contact means for contacting the portable terminal device of the care receiver's family or doctor. Yes. For this reason, when an emergency occurs, it becomes possible to promptly contact a doctor or family.

  The present invention also provides a care support method including a care receiver side device disposed on the care receiver side and a care support center side device disposed on the care support center side. A recording step for recording at least one of a voice or an image indicating the state of the caregiver, and a first step for transmitting at least one of the voice or the image recorded in the recording step in response to a request from the care support center side device A transmission step, a first reception step for receiving a voice or an image edited in the care support center side device, and a voice or an image received by the first reception step, or a voice recorded in the recording step Alternatively, the care support center side device receives at least one of audio and / or image from the care receiver side device. A second receiving step, an editing step for editing the voice or image received by the second receiving step, and a voice or image edited by the editing step for transmitting to the care receiver side device. 2 transmission steps.

  For this reason, according to this care support method, it becomes possible to support self-management of the care recipient and acquisition of the care method.

  Further, the present invention provides a computer with functions of a care receiver side device of a care support system having a care receiver side device arranged on the care receiver side and a care support center side device arranged on the care support center side. In the computer-readable program for the care support center side apparatus that causes the computer to function, the computer records at least one of sound and image indicating the state of the care recipient, and at least of the sound or image recorded in the recording means The first transmission means for transmitting one of them in response to a request from the care support center side apparatus, the first reception means for receiving the voice or image edited in the care support center side apparatus, and the first reception means It functions as a playback means for playing back the received voice or image or the voice or image recorded in the recording means. It is way.

  For this reason, if the program for a care support center side apparatus is installed in a computer, it becomes possible to support self-management and acquisition of a care method of a care receiver.

  In addition, the present invention relates to a function of a care support center side device of a care support system having a care receiver side device arranged on the care receiver side and a care support center side device arranged on the care support center side. In a computer-readable program for a cared person side apparatus that causes the computer to function, the computer receives second sound receiving means for receiving at least one of voice and image from the cared person side apparatus, and voice received by the second receiving means. Alternatively, an editing unit that edits an image, and a voice or an image that has been edited by the editing unit are caused to function as a second transmission unit that transmits the care receiver side device.

  For this reason, if the program for a care support center side apparatus is installed in a computer, it becomes possible to support self-management and acquisition of a care method of a care receiver.

  ADVANTAGE OF THE INVENTION According to this invention, it becomes possible to support the care recipient's self-management and acquisition of the care method.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a diagram showing a configuration of a care support system according to an embodiment of the present invention. As shown in this figure, the care support system includes a care support center side device 10 (hereinafter simply referred to as “center side device 10”), care receiver side devices 11 and 12, a base station 13, and a portable terminal device 14. , 15 and the Internet 16. In this specification, “care recipient” means, for example, a patient having a predetermined disease, an elderly person, and a person who needs care. The “caregiver” refers to a person who cares for the “caregiver”, for example, the family of the “caregiver”.

  The center side device 10 is composed of, for example, a workstation or a server machine and a display device serving as a monitor, establishes communication with the care receiver side devices 11 and 12, and will be described later. Audio information, image information, and vital information are sent and received. The center side device 10 is installed in a visiting nursing station or the like where a nurse (nurse, public health nurse, care worker, etc.) who performs visiting nursing works for a predetermined time.

  The care receiver side devices 11 and 12 are each configured by a personal computer or the like disposed in the care receiver's home, and transmit / receive voice information, image information, and vital information of the care receiver to / from the center side device 10. To do.

  The base station 13 is an access point for transmitting and receiving information (voice information, image information, etc.) to and from the portable terminal devices 14 and 15 by radio waves. In this figure, there is only one base station 13, but a plurality of base stations 13 are actually arranged.

  The portable terminal devices 14 and 15 are mobile phones or PDAs (Personal Digital Assistants) owned by a doctor or a care recipient's family, and are connected to the center side device 10 or the care receiver side devices 11 and 12. Send and receive information such as voice.

  The Internet 16 is a global communication network formed by connecting computers all over the world, and packetizes and transmits information based on IP (Internet Protocol).

  Next, a configuration example of the center side device 10 shown in FIG. 1 will be described. FIG. 2 is a diagram showing a detailed configuration example of the center-side device 10 shown in FIG. As shown in this figure, the center side device 10 includes a CPU (Central Processing Unit) 10a, a ROM (Read Only Memory) 10b, a RAM (Random Access Memory) 10c, an HDD (Hard Disk Drive) 10d, a video circuit 10e, I / F (Interface) 10f, bus 10g, display device 10h, television camera 10i, microphone 10j, speaker 10k, and input device 10m.

  Here, the CPU 10a is a circuit that executes various arithmetic processes according to a program stored in the ROM 10b or the HDD 10d and controls each part of the apparatus.

  The ROM 10b is a memory that stores basic programs and data executed by the CPU 10a. The RAM 10c is a memory that temporarily stores programs being executed by the CPU 10a, data being calculated, and the like.

  The HDD 10d stores a program executed by the CPU 10a, reads and outputs data and programs recorded in a predetermined area in response to a request from the CPU 10a, and outputs data supplied from the CPU 10a to a predetermined It is a device that records in the area.

  The video circuit 10e is a circuit that executes a drawing process according to a drawing command supplied from the CPU 10a, converts the obtained image data into a video signal, and outputs the video signal to the display device 10h.

  The I / F 10f is a circuit that converts a representation format of a signal output from the input device 10m according to a user operation so as to be compatible with the bus 10g.

  The bus 10g is a signal path that connects the CPU 10a, the ROM 10b, the RAM 10c, the HDD 10d, the video circuit 10e, and the I / F 10f to each other and enables data exchange between them.

  The display device 10h is configured by, for example, an LCD (Liquid Crystal Display) or a CRT (Cathode Ray Tube) monitor, and is a device that displays various images based on the video signal output from the video circuit 10e. In this embodiment, the LCD monitor is installed in the monitor device 10B connected to the server machine 10A.

  The television camera 10i captures an image of an operator (eg, “nurse”) who operates the center side device 10, performs a predetermined image compression process, and outputs the image data. In this embodiment, it is installed in the upper part of the monitor device 10B.

  Similarly, the microphone 10j performs A / D (Analogue to Digital) conversion on the voice of the operator who operates the center side device 10, and then performs a predetermined voice compression process, and then outputs the voice data. In this embodiment, it is configured as a headset or the like worn on the head of an operator who operates the input device 10m, and is integrated with a speaker 10k described later.

  The speaker 10k is a device that outputs to the operator who operates the center side device 10 after D / A (Digital to Analogue) conversion of the care receiver's voice. In this embodiment, as described above, the speaker 10k is configured as a headset or the like attached to the head of an operator who operates the input device 10m.

  The input device 10m is configured by, for example, a keyboard, a touch panel, a note pad, or a mouse, generates a signal corresponding to an operation by the operator, and supplies the signal to the I / F 10f.

  Next, the details of the care receiver side device 11 shown in FIG. 1 will be described with reference to FIG. Since the care receiver side device 12 has the same configuration as the care receiver side device 11, the description thereof is omitted.

  As shown in FIG. 3, the care receiver side device 11 includes a CPU 11a, ROM 11b, RAM 11c, HDD 11d, video circuit 11e, I / F 11f, bus 11g, display device 11h, remote controller (remote controller) 11i, TV camera 11j, microphone 11k and measuring instrument 11m.

  Here, since the CPU 11a, ROM 11b, RAM 11c, HDD 11d, video circuit 11e, I / F 11f, bus 11g, and display device 11h are the same as those in the center side device 10, the description thereof is omitted.

  The remote controller 11 i is operated by a care receiver or a caregiver when inputting predetermined information to the care receiver side device 11.

  The television camera 11j captures an image of the care recipient, performs predetermined image compression processing, and outputs the image. The microphone 11k inputs the care receiver's voice, converts it into a corresponding digital signal, and outputs it. The speaker 11m conveys the contents to the care recipient by D / A converting and outputting the voice input by the microphone 10j of the center side device 10. Note that the television camera 11j, the microphone 11k, and the speaker 11m may be remotely operated from the center-side device 10, and an image or sound of an angle of view desired by the operator may be recorded or output.

  The measuring device 11n is a device for measuring, for example, blood pressure, pulse, body temperature, body weight, infusion volume, urination volume, and the like. The data acquired by the measuring instrument 11n is converted into a digital signal and then stored in the HDD 11d as vital data to be described later.

  In addition, although only the remote control 11i is provided as an input device of the care receiver side device 11, for example, a keyboard, a mouse, a touch panel, a note pad, and the like may be provided. The same applies to the care receiver side device 12.

  FIG. 4 is a diagram showing an example of a remote controller 11i (hereinafter, 11i-1 is used as a reference) for inputting information related to the body (not limited to this, daily life information). In this example, the remote controller 11i-1 is configured by an area 30 where buttons related to meals are arranged, an area 31 where buttons related to sleep are arranged, and an area 32 where buttons related to other items are arranged. Yes.

  Here, buttons 30 a to 30 f are arranged in the region 30. The button 30a is a button for designating “rice”. The button 30b is a button for designating “side dish”. The button 30c is a button for designating “vegetables and fruits”. The button 30d is, for example, a button for designating that the food designated by the buttons 30a to 30c is sufficiently eaten. The button 30e is a button for designating that the food designated by the buttons 30a to 30c is normally eaten, for example. The button 30f is a button for designating that the food designated by the buttons 30a to 30c is not eaten, for example.

  In the region 31, buttons 31a to 31c are arranged. The button 31a is a button operated when sleep is sufficiently taken. The button 31b is a button that is operated when sleeping normally. The button 31c is a button operated when sleep cannot be sufficiently obtained.

  In the area 32, buttons 32a to 32d are arranged. The button 32a is a button operated when inputting information related to “urine” (number of urination, color of urine, etc.). The button 32b is a button operated when inputting information related to “stool” (number of times of defecation, color of stool, etc.). The button 32c is a button operated when inputting information related to bathing (such as the last bathing date and time). The button 32d is operated when inputting information related to rehabilitation (for example, the date and content of the previous rehabilitation). In addition, buttons such as symptoms such as pain, nausea and breathlessness, autonomy (daily activity level), and communication level may be provided so that each level can be input.

  Note that the remote controller 11i-1 shown in FIG. 4 is an example, and the present invention is not limited to such a case. Needless to say, there are various other modified embodiments. Absent.

  FIG. 5 is a diagram illustrating an example of a remote controller 11i for operating the care receiver side device 11 (hereinafter, 11i-2 is used as a symbol). In this example, the remote controller 11i-2 includes an area 40 in which a button group relating to volume is arranged, an area 41 in which a button group relating to screen switching is arranged, an area 42 in which a button group relating to recording / playback is arranged, and a button group relating to communication. It is comprised by the area | region 43 by which this is arrange | positioned.

  Here, buttons 40 a to 40 c are arranged in the region 40. The button 40a is a button for setting the volume of the speaker 11m to “low”. The button 40b is a button for setting the volume to “medium”. The button 40c is a button for setting the volume to “high”.

  In the area 41, buttons 41a and 41b are arranged. The button 41a is a button operated when a still image is selected as a recorded and reproduced image. The button 41b is a button operated when a moving image is selected as a recorded and reproduced image.

  In the region 42, buttons 42a to 42g are arranged. The button 42a is a button operated when rewinding an image or sound. The button 42b is a button operated when starting reproduction of an image or sound. The button 42c is a button operated when fast-forwarding an image or sound. The button 42d is a button operated when recording or starting recording. The button 42e is a button operated when stopping reproduction, recording, fast forward, and rewind. The button 42f is a button that is operated when playback and recording are paused. The button 42g is a button operated when reproducing an image edited for learning.

  In the region 43, buttons 43a to 43c are arranged. Here, the button 43a is a button that is operated when the center-side device 10 is called. The button 43b is a button operated when calling a family who is out, for example, the portable terminal device 14 is called. The button 43c is a button operated when an emergency situation occurs.

  Note that the remote controller 11i-2 shown in FIG. 5 is an example, and the present invention is not limited only to such a case, and it goes without saying that there are various other modified embodiments. Absent.

  FIG. 6 is a diagram illustrating an example of processing functions realized by the cooperation of the hardware and software of the center side device 10 and the care receiver side device 11. Here, FIG. 6A is a diagram illustrating an example of processing functions realized by cooperation of hardware configuring the center-side device 10 and software stored in the HDD 10d and the like. . As shown in this figure, the processing functions of the center side device 10 include a communication module 50, a control module 51, an image editing module 52, a DB (Data Base) management module 53, and a DB.

  The communication module 50, which is the second receiving means and the second transmitting means, performs protocol conversion processing when transmitting / receiving information to / from the care receiver side devices 11, 12, etc. via the Internet 16. Etc. The control module 51, which is a permission unit, controls each unit (including each module and the DB 54) of the center side device 10 and executes various arithmetic processes. The image editing module 52 which is an editing means is a module for editing image data and audio data acquired mainly from the care receiver devices 11 and 12. The DB management module 53 is a module for managing the DB 54.

  The DB 54 stores information related to the care receiver devices 11 and 12 and temporarily stores an image to be edited when the image editing module 52 edits the image. The DB 54 stores images and sounds transmitted from the center side device 10 to the care receiver side device 11 for a certain period.

  FIG. 6B is a diagram illustrating an example of processing functions realized by the cooperation of the hardware configuring the care receiver side device 11 and the software stored in the HDD 11d and the like. As shown in this figure, the processing functions of the care receiver side device 11 include a communication module 60, a control module 61, a DB management module 62, and a DB 63.

  The communication module 60, which is a first transmission unit, a first reception unit, and a communication unit, transmits a protocol when transmitting / receiving information to / from the center side device 10 or the like via the Internet 16. The conversion process is executed. The control module 61 which is a reproduction means and a vital information acquisition means controls each part (including each module and DB 63) of the care receiver side apparatus 11 and executes various arithmetic processes. The DB management module 62 is a module for managing the DB 63. The DB 63 serving as a recording unit stores the image or sound input from the television camera 11 j and the microphone 11 k and stores the image or sound edited in the center side device 10. The DB 63 may store an image or sound during communication transmitted from the center side device 10.

  Since the care receiver side device 12 has the same configuration as the care receiver side device 11, the description thereof is omitted.

  Next, the operation of the embodiment of the present invention will be described. Hereinafter, a patient wearing a colostomy (hereinafter referred to as “stoma”) will be described as an example of a cared person.

  First, in the first care, for example, a doctor or a nurse goes to the home of the care recipient and uncovers how to wear the stoma. At that time, the doctor or nurse simultaneously operates the buttons 42d and 42g of the remote controller 11i-2 to attach the stoma to the television camera 11j and the microphone 11k using image data and audio data (hereinafter referred to as “image data”). And "audio data" are collectively referred to as "image data") and recorded in the HDD 11d.

  When the button 42d and the button 42g are operated simultaneously, the control module 61 stores the image data and audio data input from the television camera 11j and the microphone 11k in the region C of the DB 63 shown in FIG. FIG. 7 shows a part of the storage area of the DB 63. The DB 63 has an image data storage area and a vital data storage area.

  The image data storage area is composed of areas A to C, and the area A stores image data that has been edited by the center side apparatus 10. In this example, edited image data a to z are stored. The edited image data that has been edited is preferably image data of only a portion that will be used as a reference in the future, such as a portion that could not be smoothly performed by the care recipient or a portion that caused an error. If it does in this way, when a cared person sees this image and works after that, it can work efficiently. However, all the images may be left as edited images. Area B stores image data before editing. In this example, pre-edit image data a to z are stored. In the region C, learning image data, that is, learning image data recorded by the above-described operation is stored. In this example, learning image data is stored.

  The vital data storage area is input with information indicating the physical condition of the cared person (information such as blood pressure and heart rate acquired by the measuring instrument 11m shown in FIG. 3 and the remote controller 11i-1 shown in FIG. Vital data that is information) is stored. In this example, vital data a to z are stored.

  When the learning data is stored in the area C by the above operation, the cared person or the caregiver operates the button 42g shown on the remote controller 11i-1, thereby displaying the previously captured image on the display device 11h. Will be. At this time, by operating the buttons 42a to 42f (excluding 42d) of the remote controller 11i-2, it becomes possible to repeatedly reproduce an arbitrary portion and to stop the image as necessary. The caregiver and the caregiver can learn the stoma wearing method reliably by referring to the model image.

  In the above-described embodiments, only the “wearing method” of the stoma has been described as an example. For example, “rehabilitation method”, “diaper replacement (genital region cleaning)”, “intra-organ suction method” "Etc." may also be stored as image data so that they can be selected and reproduced. When a plurality of image data are stored, when the button 42g is operated, a selection menu may be displayed on the display device 11h so that a desired image can be selected from the menu.

  Next, an operation when the care receiver side device 11 and the center side device 10 perform communication will be described.

  The cared person and the caregiver input the medical condition or physical condition of the cared person by operating the remote controller 11i-1 every day or at predetermined intervals. For example, if you ate a lot of rice but only side dishes, and you don't eat vegetables at all, operate button 30a, then operate button 30d, and then operate button 30b. The button 30f is operated after the button 30c is operated. The same operation is performed for sleep, urination, defecation, bathing, and rehabilitation.

  As a result, the control module 61 of the care receiver side device 11 receives information from the remote controller 11i-1 via the I / F 11f. Then, information indicating the date is added to the received information, and the DB management module 62 is requested to store the information in the DB 63 as vital data. As a result, the DB management module 62 stores the vital data in the vital data storage area shown in FIG.

  At this time, when the amount of data stored in the vital data storage area in the DB 63 exceeds a predetermined amount, the oldest vital data is deleted with reference to the information indicating the date and time. By doing so, the storage area of the DB 63 can be saved and the latest vital data can always be saved. Instead of deleting the old vital data, the old vital data may be stored in the center device 10 by transmitting it to the center device 10. Further, the vital data may be saved instead of being deleted. Further, all vital data may be automatically transmitted to the center side device 10 or all vital data may be stored in the DB 54.

  In addition, when the care recipient and the caregiver wear the stoma by himself after the first care, the user operates the button 42d provided on the remote controller 11i-2 and records the situation. When the button 42d is operated, the control module 61 obtains image data and audio data input from the television camera 11j and the microphone 11k, and requests the DB management module 62 to store in the DB 63. As a result, the DB management module 62 assigns information indicating the recorded date and time to the image data and stores the image data in the image data storage area B of the DB 63.

  At this time, if the amount of data stored in the storage area B exceeds a predetermined amount, the oldest image data or the like is deleted with reference to the information indicating the date and time. In this way, the storage area of the DB 63 can be saved and the latest image data can always be saved. Further, the old image data or the like may be transmitted to the center side device 10 and stored in the center side device 10 instead of deleting the old image data or the like.

  As described above, when the image data and the vital data are stored in the DB 63, the operator of the center side device 10 operates the input device 10m of the center side device 10 so that the care receiver side device 11 and The line is concluded between. Alternatively, the cared person or the caregiver operates the button 43 a of the remote controller 11 i-2 of the care receiver side device 11 to conclude a line with the center side device 10.

  In addition, as a method of fastening a communication line between the center side device 10 and the care receiver side device 11, for example, a VoIP (Voice Over Internet Protocol) gateway is provided on the Internet 16, and the center side device 10 and the care receiver are connected. By associating the MAC address of the person-side device 11 with a telephone number or the like, a VoIP communication line may be concluded between them.

  When the communication line is fastened between the center side device 10 and the care receiver side device 11, the screens shown in FIGS. 8 to 10 are displayed on the display devices of the center side device 10 and the care receiver side device 11. Is done.

  FIG. 8 is a diagram illustrating an example of a screen displayed on the display device 10 h of the center side device 10 when a communication line is concluded between the center side device 10 and the care receiver side device 11. In this example, the screen 80 is composed of four areas 81 to 84. The four divisions of the screen 80 are initially set, and only one screen can be made larger than the others, a one-screen configuration, or a three-screen configuration can be made by an operator's operation.

  Here, in the area 80, an image of the operator photographed by the television camera 10i of the center side device 10 is displayed. In the region 82, an image of a doctor photographed by a television camera included in the doctor side device (not shown) is displayed. Note that since the communication line with the doctor is set as necessary, the doctor's image is not always displayed in the area 82. In the area 83, an image of the cared person photographed by the television camera 11j of the cared person side apparatus 11 and transmitted via the communication line is displayed. In the area 84, a control screen for the operator to perform various processes on the image data and the like stored in the care receiver side device 11 is displayed.

  FIG. 9 is a diagram illustrating an example of a control screen displayed in the area 84. In the example of this figure, information related to the care recipient is displayed in the area 84a. Specifically, the name, age, disease name, and learning content of the care recipient are displayed. These pieces of information are acquired from the DB 54 and displayed when a communication line is concluded with the care receiver side device 11.

  In the area 84b, a list of image data stored in the area A of the DB 63 of the care receiver side device 11 that is a communication partner is displayed in order of date. Similarly, in the area 84c, a list of image data stored in the area B of the DB 63 is displayed in the order of date. Similarly, in the area 84d, a list of image data stored in the area C of the DB 63 is displayed in the order of date. Similarly, in the area 84e, a list of vital data stored in the vital data storage area of the DB 63 is displayed in order from the newest date. The information displayed in the areas 84b to 84e is obtained from the care receiver side apparatus 11 by the control module 51 of the center side apparatus 10 after the communication line is concluded.

  FIG. 10 is a diagram illustrating an example of a screen displayed on the display device 11 h of the care receiver side device 11 when a communication line is fastened between the center side device 10 and the care receiver side device 11. . In this example, the screen 90 is composed of three areas 91 to 93. Also in the case of this screen 90, this divided configuration is an initial setting, and only one predetermined screen can be further expanded or a two-screen configuration or a one-screen configuration can be set by a care recipient's operation. Can do.

  Here, in the area 91, an image of the operator, which is photographed by the television camera 10i of the center side device 10 and transmitted via the fastened communication line, is displayed. In the region 92, an image of a doctor photographed by a television camera provided in the doctor side device (not shown) is displayed. Note that since the communication line with the doctor is set as necessary, the image of the doctor is not always displayed in the area 92. In the area 93, an image of the cared person photographed by the television camera 11j of the cared person side apparatus 11 is displayed.

  When the communication line is fastened as described above, the care recipient and the caregiver refer to the area 91 of the display device 11h, and the operator refers to the area 83 of the display device 10h. A conversation can be performed using images and sound.

  Therefore, the operator can accurately grasp the state of the cared person by referring to the color of the cared person displayed in the area 83. In addition, care recipients and caregivers can deepen their knowledge regarding care etc. by asking various questions to the operator. On the other hand, the operator side may perform an operation of saving the care receiver's face color or the like in the DB 54 as necessary. In this way, it is also possible to make a judgment on a disease or the like by showing other caregivers how the cared person is.

  In the above display example, the image is displayed by dividing the area. However, as described above, it is possible to display one image on the entire screen as necessary. It is also possible not to display unnecessary areas. Furthermore, you may add the division which can display another image, for example, the image which shows the situation of a family, the image which shows the situation of nursing etc. which visits timely. Further, instead of dividing into sections, they may be displayed in a superimposed manner.

  Next, an operation when image data is transferred from the care receiver side device 11 to the center side device 10 for editing will be described.

  For example, when a cared person or a caregiver complains of a symptom such as that the stoma is not worn properly and the skin is dripping, the operator operates the input device 10m of the center side device 10, and FIG. The cursor 100 shown is moved over the image data (image data whose file name is “2003/05/06 (un)”) captured on that day stored in the area 84c, and the designated operation is performed. . As a result, the control module 51 of the center side device 10 requests the care receiver side device 11 to transmit the designated image data.

  In the care receiver 10, the control module 61 receives this request and recognizes that it is requested to transmit image data or the like. Prior to the transmission of the image data or the like, the control module 61 displays a screen 110 as shown in FIG. 11 in order to confirm whether or not to approve the transmission of the image data or the like to the care recipient and the caregiver. It is displayed on the display device 11h. In this screen 110, a “confirmation screen” that is a title is displayed at the top of the screen 110. Below that, the message “The center side is performing the operation to acquire the following images. If you approve, please operate YES. If you do not approve, please operate NO.” Is displayed. “2003/05/06” is displayed as the file name of the image data to be requested. Also, at the bottom of the screen, a button 114 operated when approving and a button 115 operated when not approving are displayed.

  When the button 114 indicating approval is operated on such a screen 110, the designated image data “2003/05/06” is acquired from the DB 63 and transmitted to the center side apparatus 10 via the communication module 60. On the other hand, it is transferred using, for example, FTP (File Transfer Protocol). When the button 115 is operated, image data or the like is not transferred.

  The control module 51 of the center side apparatus 10 receives the image data transferred from the care receiver side apparatus 11 via the communication module 50 and stores it in a predetermined area of the DB 54.

  When the data transfer is completed, the control module 51 starts reproducing the received image data and audio data. FIG. 12 is a diagram illustrating an example of a screen displayed on the display device 10 h of the center side device 10 when the reproduction of the image data is started. In this example, menus 131 to 133 are displayed in the title bar on the screen 130, and an image when a stoma is attached is displayed in the display area 134.

  Here, the menu 131 is selected when an operation relating to image data is performed. When this menu 131 is selected, a pull-down menu relating to image data or the like (for example, a menu including commands for saving an image or saving it with a name) is displayed. The menu 132 is operated when editing image data. When this menu 132 is operated, a pull-down menu for editing the image data (for example, a menu including commands for deleting a part of the image data frame or writing a character or an image into the image data) is displayed. Is done. The menu 133 is operated when changing the display form of the image data. When this menu 133 is operated, a pull-down menu for changing the display form of the image data (for example, a menu including a command for enlarging or reducing the area 134) is displayed.

  In such a screen 130, for example, when the menu 132 is selected and a command for adding an image and characters is selected from a pull-down menu (not shown), the operator selects the image data as shown in FIG. Information such as characters and images can be freely written in any part of any frame. In this example, an arrow indicating the central portion of the stoma face plate is drawn, and a message “Please pay attention to the dimensions of this portion” is written as text information in the vicinity of the arrow. Audio data is added if necessary.

  Editing image data or the like means, for example, extracting only a part that the cared person is troubled with or a part that did not go smoothly. As a result, the amount of image data is reduced, and the subsequent work (work while viewing the edited image data) can be efficiently performed for the care recipient. However, when the work is short, the image data indicating the entire work may be stored as edited image data as it is.

  When the editing of the image data or the like is completed, the operator selects and executes a command for “saving” the image data or the like from a pull-down menu (not shown) displayed by selecting the menu 131 shown in FIG. . As a result, the control module 51 acquires from the DB 54 image data that has been edited (image data to which audio data has been added if necessary), and transmits it to the care receiver side device 11 via the communication module 50. .

  In the care receiver side device 11, the control module 61 receives image data and the like, stores the image data and the like in the region A of the DB 63, and deletes the image data and the like before editing from the region B.

  As a result, the screen 84 (see FIG. 9) displayed on the center side device 10 is changed as shown in FIG. That is, in FIG. 8, the image data “2003/05/06 (not yet)” displayed in the area 84c is moved to the area 84b, and “(not)” at the end of the file name is changed to “(completed). ) ". Note that “(not yet)” and “(completed)” at the end of the file name indicate unedited or edited.

  In the screen 84 shown in FIG. 14, when the operator requests the cursor 100 to select and reproduce the image data “2003/05/06 (completed)” that has been edited, the control module 51 displays the care receiver side. The apparatus 11 is requested to reproduce the designated image data, and the same image data stored in the DB 54 is read and reproduction is started. As a result, a screen 150 as shown in FIG. 15 is displayed on the display device 10 h of the center side device 10 and the display device 11 h of the care receiver side device 11.

  In this screen 150, the image data being reproduced is displayed in the area 151. Further, below the area 151, buttons 152 to 156 for controlling the image data being reproduced are displayed. Here, the button 152 is a button for stopping the reproduction of the image. The button 153 is a button for rewinding. The button 154 is a button for starting reproduction. The button 155 is a button for fast-forwarding. The button 156 is a button for temporarily stopping image reproduction.

  Such a screen 150 is displayed on a part of the display devices 10h and 11h, and the communication line remains connected even during the reproduction of the image data. The user can talk verbally while referring to the images displayed on the screen 150. Further, since the buttons 152 to 156 are displayed on both the center side device 10 and the care receiver side device 11, the buttons 152 to 156 are provided by the operator and the care receiver in addition to both or both of the operator and the care receiver. By appropriately operating, it is possible to repeatedly reproduce a necessary portion or to stop reproduction.

  Further, on this screen 150, not only the cursor 100 on the operator side but also the cursor 101 on the care receiver side is displayed, so that the operator operates the cursor 100, while the care receiver operates the cursor 101. Thus, it becomes possible to mutually indicate the target portions of the image. For this reason, by using such a screen 150, the cared person and the caregiver can deeply understand the stoma attachment method.

  Next, an operation when referring to vital data from the center side apparatus 10 will be described.

  When the vital data “2003/05/06 (not yet)” displayed in the area 84e on the screen 84 shown in FIG. 14 is designated by the cursor 100, the control module 51 displays the corresponding vital data. The data is acquired from the DB 63 of the care receiver side device 11 and stored in the DB 54. Next, the control module 51 displays the acquired vital data on the display device 10h. As a result, a screen 170 as shown in FIG. 16 is displayed on the display device 10h.

  On this screen 170, “Vital data” is displayed as a title at the top, and below that is the recording date, blood pressure (maximum), blood pressure (minimum), heart rate, body temperature, meal, sleep, urination frequency, defecation, last time Vital data on bathing and rehabilitation is displayed. These data are collected by being directly input from the remote controller 11i-1 shown in FIG. 4 or automatically measured by the measuring instrument 11n.

  By referring to such a screen 170, the operator can accurately grasp the health status of the care recipient. When the reference of the vital data by the operator is finished, the control module 51 gives the care receiver side device a “done” at the end of the file name as a mark indicating that the vital data is already referenced. 11 is requested. As a result, “finished” is added to the end of the file name of the vital data, and it is possible to recognize that reference has been made.

  When the communication between the care receiver side device 11 and the center side device 10 is completed as described above, the communication line fastened between them is terminated. When the communication line is terminated, the control module 51 deletes data (image data, audio data, and vital data) temporarily stored in the DB 54. In this way, by storing the data in the care receiver side device 11 without storing the image data or the like in the center side device 10, the data is distributed, and the storage capacity of the DB 54 of the center side device 10 is increased. It becomes possible to save. In addition, by storing data in the DB 63, an image that is desired to be kept secret for the care recipient (an image that is not desired to be shown to others) can be kept secret to others on the center side.

  Even if there are a plurality of center side devices 10 and a plurality of operators are in charge of each of them, necessary information is always present on the care receiver side, so that any operator can It becomes possible to support.

  Next, an operation when the button 43b shown in FIG. 5 is operated will be described.

  For example, when the cared person's family is out, the cared person operates the button 43b when the cared person needs to contact the family. The control module 61 searches for a telephone number of a mobile phone (for example, the mobile phone 14) possessed by a family registered in advance in the DB 63, and makes a call to the telephone number via the communication module 60. Then, the base station 13 executes a process for calling the portable terminal device 14 and the line is concluded between the cared person and the family so that conversation is possible. It becomes possible to communicate requirements.

  In the above embodiment, the portable terminal device 14 is directly called from the care receiver side device 11. However, for example, the portable terminal device 14 is called after passing through the center side device 10. Also good. According to such an embodiment, for example, even when the family cannot be contacted, the operator can take other countermeasures. In addition, when a family has a plurality of portable terminal devices 14, they can be sequentially called according to the situation.

  Next, an operation when the button 43c shown in FIG. 5 is operated will be described. For example, when the condition of the cared person suddenly changes, the cared person or the carer operates the button 43c. The control module 61 searches for an emergency connection destination telephone number registered in advance in the DB 63, and makes a call to the telephone number via the communication module 60. Then, when the center side device 10 or another emergency center side device (not shown) is called and the line is connected, communication between the two becomes possible. For example, an operator who can communicate is necessary. Depending on the situation, the attending physician can be called, and necessary measures (for example, arrangement of an ambulance) can be taken.

  Note that a higher priority is set when a call is made by operating the button 43c than when a call is made by operating the button 43a, and when a plurality of calls compete, a call with a higher priority is set. (Calling in which the button 43c is operated) may be preferentially connected. In such a case, a call with high urgency can be preferentially processed. Note that, when calls conflict, a waiting message may be sent for other prioritized calls.

  As described above, according to this embodiment, it is urged to learn methods such as diet and functional training that must be continuously performed, and through communication with an operator or a doctor, etc. Can increase family motivation. In particular, the cared person can learn the technique requiring training such as wearing a stoma while staying at home, and can improve the technique.

  In addition, when physical condition changes or symptoms worsen in the cared person, it is possible to contact the operator or doctor promptly and consult face-to-face to receive advice. It can promote the ability to judge and bring about mental stability.

  In addition, if the operator confirms the status of taking prescription drugs to the care recipient, whether or not the drug is being taken reliably by checking the presence / absence of side effects, their contents, and the status of action on symptoms in a face-to-face manner. Therefore, it is possible to determine whether or not to select a prescription drug and to quickly determine the necessity of contacting a doctor.

  In addition, if caregivers are in trouble when moving from a bed to a wheelchair or portable toilet, changing diapers, or taking care of bathing, etc., they can consult with the operator face-to-face and obtain nursing advice. Can promote learning. In addition, along with improvement of caregivers' care techniques, care recipients and caregivers can reduce anxiety about caregiving, and can gain mutual spiritual enhancement.

  In addition, when a doctor or nurse visits a cared person's home, the patient's medical condition, etc. can be diagnosed more accurately by referring to the image data and vital data recorded in the past. Is possible. It is also possible to use it for education for other caregivers by showing caregivers such as new caregivers with the caregiver's approval and the appearance of wearing the stoma with the consent of the caregiver. .

  While various embodiments of the present invention have been described above, the present invention can be variously modified in addition to this. For example, in the above embodiment, the stoma has been described as an example, but in addition to this, self-injection of insulin, rehabilitation, bladder indwelling catheter, airway suction, gastric fistula, home oxygen therapy, and administration It can be applied to wounds.

  In the above embodiment, the operator or doctor can be contacted. However, in addition to this, for example, a visit to a doctor or nurse may be reserved. According to such a configuration, it is possible to receive medical examinations and the like at times convenient for doctors, nurses, and families.

  In the above embodiment, the center side device 10 and the care receiver side devices 11 and 12 are connected via the Internet 16, but other than this, for example, a connection using a dedicated line or a public line is possible. It is also possible to do. In the above embodiment, the editing work is performed by the center side device 10, but the care receiver side device 11 is accessed from the center side device 10 and enters the internal DB 63 to perform the editing work. You may do it.

  In addition, image data and audio data are transmitted to the center side device 10 after each approval by the care recipient, but such approval is performed only once, and subsequent approval is unnecessary. Also good. In addition, when a caregiver such as a family travels for a certain period of time, for example, data indicating that approval is unnecessary is transmitted to the center side device 10 in advance or contacted by telephone. You may do it.

  In the above embodiments, the patient or elderly person is described as an example of the cared person. However, the present invention can be applied to, for example, children or animals. it can. Also, in this embodiment, the method of wearing the stoma of the cared person was photographed, but as for the photographed person, the state of the cared person, the state of family care, the state of the room where the cared person is located, the family itself It may be the state of

  Alternatively, the television camera 11j may be able to shoot constantly or for a certain period of time, and the captured image or the like may be transmitted to the center side device 10. In this way, the operator can observe the care recipient at all times or at regular intervals. Furthermore, the transmitted image or the like can be automatically stored. In that case, it is preferable to store only the latest image for a predetermined time, and for example, it can be stored in the DB 54.

  In the above-described embodiment, all image data and audio data are temporarily stored in the care receiver side device 11 and transmitted to the center side device 10 after receiving the approval of the care receiver side. As described above, when an image or the like taken by the television camera 11j is transmitted to the center side device 10 for a certain period of time, a certain period, or always, especially when an image that requires training is photographed (an image that is not desired to be disclosed) Approval may be required only when shooting). Further, in principle, no data is stored in the care receiver side device 11, and only a specific image (for example, when an image that requires training or an image that is not desired to be disclosed) is stored in the care receiver side device 11. You may do it.

  Moreover, in the above embodiment, the center side apparatus 10 is one unit, the care receiver side apparatuses 11 and 12 are two units, and the portable terminal devices 14 and 15 are two units. However, it goes without saying that it is possible to connect a number other than these. When there are a plurality of center-side devices 10, a device (for example, an exchange device) that selects and connects an unused center-side device 10 between the Internet 16 and the plurality of center-side devices 10. By providing this, efficient operation becomes possible.

  Further, the content displayed on the display device 11h may be printable by a printer or the like. According to such an embodiment, necessary information can be referred to at any time by recording it on a print medium. Further, the care receiver side device 11 may store only one of the images and the sound, not both. In the above-described embodiment, communication is performed in real time. However, communication that is not in real time may be performed.

  Also, a model image indicating the stoma attachment method is stored in the care support center side device 10, and when there is a request from the care receiver device 11, the model image is transmitted for reference. You may be able to do that. In this way, for example, when the care recipient wears the stoma for the first time, the wearing method can be learned without obtaining the help of a nurse or the like. In addition, if an image as a model is downloaded as necessary and can be displayed on the display device 11h, it is possible to securely mount the stoma by referring to this image when the stoma cannot be mounted smoothly. Can do.

  In addition, when image data, audio data, vital data, and the like are transmitted from the care receiver side device 11 to the center side device 10, the data can be encrypted and transmitted. In that case, it can encrypt using ID of the ID card which a visiting nurse has. The visiting nurse can see the encrypted data transmitted by inserting his ID card into the card reader of the center side device.

  Note that the processing functions described above can be realized by a computer. In this case, a program describing the processing contents of the functions that the center side device 10 and the care receiver side devices 11 and 12 should have is provided. By executing the program on a computer, the processing functions described above are realized on the computer. The program describing the processing contents can be recorded on a computer-readable recording medium. Examples of the computer-readable recording medium include a magnetic recording device, an optical disk, a magneto-optical recording medium, and a semiconductor memory. Examples of the magnetic recording device include a hard disk device (HDD), a flexible disk (FD), and a magnetic tape. Examples of the optical disc include a DVD (Digital Versatile Disk), a DVD-RAM (Random Access Memory), a CD-ROM (Compact Disk Read Only Memory), and a CD-R (Recordable) / RW (ReWritable). Magneto-optical recording media include MO (Magneto-Optical disk).

  When distributing the program, for example, portable recording media such as a DVD and a CD-ROM in which the program is recorded are sold. It is also possible to store the program in a storage device of a server computer and transfer the program from the server computer to another computer via a network.

  The computer that executes the program stores, for example, the program recorded on the portable recording medium or the program transferred from the server device computer in its own storage device. Then, the computer reads the program from its own storage device and executes processing according to the program. The computer can also read the program directly from the portable recording medium and execute processing according to the program. Further, each time the program is transferred from the server computer, the computer can sequentially execute processing according to the received program.

  INDUSTRIAL APPLICABILITY The present invention can be used in a care support system that supports self-management of a care recipient and acquisition of a care method.

It is a figure which shows the structure of the care support system which concerns on embodiment of this invention. It is a figure which shows the detailed structural example of the center side apparatus shown in FIG. It is a figure which shows the detailed structural example of the care receiver side apparatus shown in FIG. FIG. 4 is a diagram showing a detailed configuration example of the remote controller shown in FIG. 3 for inputting vital data. FIG. 4 is a diagram showing a detailed configuration example of a remote controller for controlling the care receiver side device shown in FIG. 3. 6A is a diagram showing an example of processing functions realized by the cooperation of the hardware and software of the center side device shown in FIG. 2, and FIG. It is a figure which shows an example of the processing function implement | achieved when the hardware and software of a care receiver side apparatus shown in 3 cooperate. It is a figure which shows an example of the information stored in DB shown to (B) of FIG. It is an example of the screen displayed on a center side apparatus, when a communication line is concluded between a center side apparatus and a care receiver side apparatus. It is a figure which shows the detailed display example of the control screen shown in FIG. It is an example of the screen displayed on a care receiver side device when a communication line is concluded between the center side device and the care receiver side device. It is an example of the screen displayed in order to obtain approval of the care receiver when transferring image data or the like from the care receiver side device to the center device. It is a figure which shows an example of the screen displayed on a center side apparatus, when editing the image data stored in the care receiver side apparatus. It is a figure which shows a mode when the predetermined writing is made to the image on the screen shown in FIG. It is a figure which shows an example of the display of a control screen when the edit of image data is completed. It is a figure which shows an example of the screen displayed when reproducing the edited image data. It is a figure which shows an example of the screen displayed when referring to the vital data stored in the care receiver side device in the center side device.

Explanation of symbols

10 Center side device 11, 12 Care receiver side device 50 Communication module (second receiving means, second transmitting means)
51 Control module (permission means)
52 Image editing module (editing means)
60 Communication module (first receiving means, first transmitting means, contact means)
61 Control module (reproduction means, vital information acquisition means)
63 DB (Recording means)

Claims (14)

In a care support system having a care receiver side device arranged on the care receiver side and a care support center side device arranged on the care support center side,
The care receiver side device is:
Recording means for recording at least one of voice or image indicating the state of the care recipient;
First transmission means for transmitting at least one of audio or image recorded in the recording means in response to a request from the care support center side device;
First receiving means for receiving a sound or an image edited in the care support center side device;
Playback means for playing back the sound or image received by the first receiving means or the sound or image recorded in the recording means,
The care support center side device
Second receiving means for receiving at least one of sound and image from the care receiver side device;
Editing means for editing the sound or image received by the second receiving means;
A second transmission means for transmitting the voice or image edited by the editing means to the care receiver side device;
Nursing care support system characterized by that. The care support center side device further includes permission means for obtaining permission of the care recipient,
The care support system according to claim 1, wherein the second receiving unit receives the sound or the image when the permission is obtained from the care recipient by the permission unit.   The care support system according to claim 1, wherein the editing unit executes a process of extracting only necessary information from the sound or the image.   The care support system according to claim 1, wherein the editing unit executes a process of adding predetermined information to the sound or the image.   2. The care according to claim 1, wherein the editing unit deletes, from the care support center side device, the voice or image that has been transferred to the care receiver side device by the second transmission unit. 3. Support system.   2. The care support system according to claim 1, wherein the recording unit deletes old voices or images in order from the oldest voices or images when a predetermined amount or more of voices or images are accumulated.   The care support system according to claim 6, wherein the recording unit excludes a sound or an image edited by the care support center side device from a deletion target.   The care support center side device and the care receiver side device reproduce the image or sound edited by the editing means or the image or sound before being edited by the editing means in synchronization with these devices. The care support system according to claim 1, wherein the care support system can be used.   The care support system according to claim 1, wherein the care support center side device and the care receiver side device can communicate in real time using images and sounds.   The care receiver side device further includes vital information acquisition means for acquiring vital information indicating a physical state of the care receiver, and the vital information is supported by the caregiver without receiving the approval of the care receiver. The care support system according to claim 1, wherein the care support system is transmitted to a center side device.   The care support system according to claim 1, wherein the care receiver side device further includes a contact means for contacting a portable terminal device of a care receiver's family or doctor. In a care support method having a care receiver side device arranged on the care receiver side and a care support center side device arranged on the care support center side,
The care receiver side device is:
A recording step of recording at least one of a voice or an image indicating the state of the care recipient;
A first transmission step of transmitting at least one of the voice or the image recorded in the recording step in response to a request from the care support center side device;
A first receiving step of receiving a voice or an image edited in the care support center side device;
Playing back the sound or image received in the first receiving step or the sound or image recorded in the recording step,
The care support center side device
A second receiving step of receiving at least one of voice or image from the care receiver side device;
An editing step of editing the sound or image received by the second receiving step;
A second transmission step of transmitting the voice or image edited by the editing step to the care receiver side device,
A care support method characterized by that. Computer reading that causes a computer to function the functions of the care receiver side device of the care support system having a care receiver side device disposed on the care receiver side and a care support center side device disposed on the care support center side In the program for the care support center side device that is possible,
Computer
Recording means for recording at least one of sound and image indicating the state of the care recipient,
First transmitting means for transmitting at least one of the voice or the image recorded in the recording means in response to a request from the care support center side device;
First receiving means for receiving a voice or an image edited in the care support center side device;
Reproducing means for reproducing the sound or image received by the first receiving means or the sound or image recorded in the recording means;
A computer-readable program for a care support center apparatus, characterized in that the program is made to function as a computer. Computer reading that causes a computer to function the function of the care support center side device of the care support system having a care receiver side device arranged on the care receiver side and a care support center side device arranged on the care support center side In a program for a care recipient device,
Computer
A second receiving means for receiving at least one of a sound and an image from the care receiver side device;
Editing means for editing the sound or image received by the second receiving means;
Second transmission means for transmitting the voice or image edited by the editing means to the care receiver side device;
It is made to function as a computer-readable program for a care receiver side device.

Images