JP2005047307A - Notifying method and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To reduce the influence of trouble in any traffic means upon the users and the people related without resorting to the active will of the user(s). <P>SOLUTION: The notifying method for the users about the operation situation of the traffic means is configured so that the setting is accepted for each user about the route via which each user uses the traffic means, its timing, and movement, and the phenomena to hinder the operation of the traffic means are collected, and existence or none of the influence of each phenomenon is judged for each user, and the obtained fact is notified to the users judged as influenced and the people related to the movement of the users. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a technique for informing operation status of transportation facilities via a network such as the Internet.
[0002]
[Prior art]
In today's society, transportation systems such as railway networks have been developed and are indispensable in daily life. In such a transportation system, various plans have been developed and improved every day in order to improve the moving speed and the moving route.
[0003]
However, due to the development of transportation systems, there are multiple ways to travel even when heading to a specific destination, and it is very difficult for the user to determine which route to travel to.
[0004]
As a technique for this, there is Patent Document 1 in which a user is notified of a plurality of routes to a destination station from a departure station, a destination station, and other information such as a fee and time. By this method, the user can obtain multiple route information by inputting other information such as departure station and destination station and fee and time before moving to the destination. You can get to your destination using the desired transportation from the route information.
[0005]
In transportation, trains often stop due to accidents. However, changes in train operation status due to transportation accidents, etc. cannot be instantly recognized by the user, so the change in travel route due to changes in operation status, etc., because the change in operation status is known after arriving at the station. There was a problem that the response of was slow.
[0006]
As a technique for that purpose, there is Patent Document 2 which transmits a transportation operation state related to a user and a route for avoiding it from position information by a mobile phone in response to a service request from the user. With this method, the user can instantly know the train operation status due to a transportation accident or the like, and the route can be changed immediately by obtaining avoidance information for that purpose.
[0007]
[Patent Document 1] JP-A-5-159120
[Patent Document 2] Japanese Patent Application Laid-Open No. 2002-288287
[Problems to be solved by the invention]
However, for example, in the case of meeting with a friend at the destination, if the change in the train operation status is obtained before getting on the train, the friend may be contacted by telephone or the like, such as being late for the meeting time. Although it is possible, even if you get information on changes in operating conditions when you are on the train, the mobile phone is in a manner mode such as turning off the power in the train, so it will be delayed from the train to a friend The contents of cannot be notified. Therefore, the friend must wait for the person who does not come after the meeting time, and has an unpleasant feeling.
[0010]
As described above, when using a public transportation system, there has been a service for the convenience of the user by sending a change in the operation status of the transportation system and a route to avoid to the user, but the user is waiting. There was no service for the convenience of people.
[0011]
The present invention has been made in view of such conventional problems. That is, the subject of this invention is providing the technique of notifying a user etc. while notifying a user of the change of the operating condition of a transportation system.
[0012]
[Means for Solving the Problems]
The present invention employs the following means in order to solve the above problems. That is, the present invention is a service providing apparatus for notifying the operation status of a transportation facility to a user and a person related to the movement of the user,
A means of receiving information on the transportation route used for each user, the time of use, and information relating to the person involved in this movement;
A means of obtaining information on the operation status of transportation,
A means for determining, for each user, whether or not there is an influence due to the information on the operation status when using the transportation means, and notifying the user who is determined to have an influence and the person related to the movement; Is.
[0013]
The information relating to the time used here is, for example, the date and time when the transportation facility is used and the use start time or use time zone. In addition, the operation status of transportation means, for example, train delay or stop information due to a train accident or the like.
[0014]
In this way, based on the route and timing of the transportation system used by the user and the operation status of the transportation system, the impact on each user due to the operation status is determined, and the user who is determined to be affected and the user This is notified to the person involved in the movement.
[0015]
Further, the notification means may notify a person related to the movement of an alternative route newly set by the user.
[0016]
That is, according to the present service providing apparatus, the information on the operation status is notified to the affected user and the person related to the movement. You can recognize that you will arrive later than scheduled due to changes in the situation. Moreover, by receiving information on the operation status from a third party, the user is not dissatisfied with the user, and the user is behind the promised time due to a change in the operation status of the transportation facility. Since the person concerned is automatically notified, even if it recognizes the change of the operation status in the train, it is possible to move with peace of mind.
[0017]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, an embodiment of the present invention will be described with reference to the drawings of FIGS.
[0018]
FIG. 1 shows an overall view of a system according to an embodiment of the present invention. This system includes a service providing apparatus 1, a terminal device 31 or a mobile terminal 32 that receives a service from the service providing apparatus 1 via a telephone line or a network 2, and a transportation management system 33.
[0019]
The service providing apparatus 1 collects traffic information and provides a service for notifying registered users and persons involved in the movement of information on the route of use of the transportation facility. Specifically, the service providing apparatus 1 records user information obtained by the terminal device 31, the portable terminal 32, and the like, for example, information on a person related to a use route, time, and movement. Further, the service providing apparatus 1 collects the operation status of the transportation provided from the transportation management system 33. And the service provision apparatus 1 extracts the user who affects the utilization of a transportation system, and the person related to the movement based on the acquired operation condition, and notifies that.
[0020]
In order to provide such a function, the service providing apparatus 1 includes a CPU, a memory, a hard disk, a communication interface, and the like (not shown). In addition, the service providing apparatus 1 has a database such as a user information table 11 and a train delay information table 12 on the hard disk in order to store the information. The service providing apparatus 1 is connected to a network through a communication interface, and communicates with the terminal device 31, the mobile terminal 32, and the transportation management system 33.
[0021]
The user makes an application for service provision using the terminal device 31 or the portable terminal 32 on hand. In this application, the e-mail address of the user, the e-mail address of the person related to this movement, the transportation facility to be used, the route, the use time zone, etc. are designated.
[0022]
In the present embodiment, the terminal device 31 is a notebook or desktop personal computer or the like, and the mobile terminal 32 is a mobile phone, a PHS (Personal Handyphone System), a mobile information terminal (Personal Digital (Data) Assistants, PDA), or the like. Shall be included.
[0023]
Information on the user who has applied for the above is registered in the user information table 11. Then, when the service providing apparatus 1 receives the operation status of the transportation facility from the management system 33 of the transportation facility, the service providing apparatus 1 identifies the user who is affected by the operation status and the person related to the movement, and notifies that fact. To do.
[0024]
The transportation management system 33 notifies the service providing apparatus 1 of a change in operation status due to an accident or the like through the telephone line or the network 2. The transportation management system 33 may be a method of managing the operation status of all the transportation facilities and notifying the service providing device 1 or a method of notifying the service providing device 1 of the operation status for each transportation facility. The transportation management system 33 is a computer having a CPU, a memory, a hard disk, a communication interface, and the like (not shown).
[0025]
The service providing apparatus 1 receives the operation status from the transportation management system 33 via the telephone line or the network 2 and accumulates it in the train delay information table 12.
[0026]
FIG. 2 is a data example of the user information table 11. The user information table 11 stores various types of information related to users. Each row in FIG. 2 represents one record and corresponds to one user.
[0027]
As shown in FIG. 2, each record of the user information table 11 has fields of a transmission source mail address, a notification destination mail address, a use date, a departure time, a station name, a route, and an arrival time.
[0028]
The email address of this service user is stored in the field of the sender email address. In the field of the notification destination mail address, the destination of the e-mail of the person related to the movement of the user (for example, the person waiting at the destination) is stored. The usage date field stores the date on which the user uses the service. The departure time field stores the time when the train leaves the departure station. The name of the station that departs at the departure time is stored in the station name field. The route field stores the name of the train route on which the user rides. The arrival time field stores the time when the train arrives. The name of the station where the train arrives is stored in the station name field. When using a plurality of routes for transfer, etc., the fields from the departure time to the arrival station name are repeatedly stored as many times as necessary.
[0029]
FIG. 3 is a data example of the train delay information table 12. The train delay information table 12 stores operation status information obtained from the transportation management system 33. Each line in FIG. 3 represents one record and corresponds to one operation situation.
[0030]
As shown in FIG. 3, each record in the train delay information table 12 has fields of date, time, occurrence location, cause, and affected range.
[0031]
The month and day field stores the month and day when the operation status change occurred. The time field stores the time when the operation status change occurred. The place of occurrence of operation status change is stored in the place of occurrence place. The cause field stores the cause of the operation status change. In the field having an influence, a section in which an influence is expected to be caused by a change in operation status or an influence is stored is stored. The record of this train delay information table 12 deletes the related record when the release information of the operation status is notified from the management system 33 of the transportation facility.
[0032]
FIG. 4 shows a processing flow of the boarding train search means 14 in which the service providing apparatus 1 in the present embodiment presents a plurality of transfer routes according to the conditions presented by the user. The service providing device 1 provides a route search service when a user accesses from the terminal device 31 or the portable terminal 32 via the network 2 such as a telephone line. Information on the departure station, destination station, display priority, usage date, and usage time is obtained by input from the user (Step 10). The route search condition input screen is as shown in FIG. Display priority is used to change the display order of search results by selecting whether priority is given to a shorter travel time or a cheaper charge. The time setting selects whether the separately input time is the departure time or the arrival time. By pressing the search button in FIG. 7, the service providing server 1 receives all the conditions from the information obtained in Step 10 and the operation diagram held by the transportation management system 33 or the operation diagram (not shown) held by the service providing device 1. A plurality of corresponding moving methods are extracted and presented to the user terminal device 31 or the portable terminal 32 (Step 12). The screen presented to the user is, for example, as shown in FIG. 8, and the user selects from a plurality of transfer routes presented. When it is received from the user that the transfer route is confirmed, the boarding train search means 14 ends, and when the transfer route is not satisfied, the process returns to Step 10 to meet the conditions of the user while changing the search condition. A transfer route is determined (Step 14).
[0033]
When the user's transfer route is confirmed, the service providing apparatus 1 stores the confirmed transfer route in a storage area (not shown) and executes the transfer confirmation information transmitting unit 15. FIG. 5 shows a processing flow of the boarding confirmation information transmitting means 15.
[0034]
When the information of the transfer route selected by the user is obtained from the search result screen shown in FIG. 8, the search result transmission screen is presented on the terminal device 31 or the mobile terminal 32 of the user, and the user inputs necessary items. .
[0035]
The search result transmission screen is, for example, as shown in FIG. The user inputs the transmission result mail address, notification destination mail address, presence / absence of center registration, and transmission / non-transmission on the search result transmission screen. The sender's e-mail address is the user's e-mail address, and the notification e-mail address is a person who seems to be affected by the delay in moving the user, such as a person waiting at the destination. This is the e-mail address. The center registration is registration for receiving a change in operation status related to the user from the service providing apparatus 1 by registering the center. If the registration is not performed, the change in the operation status cannot be received. “Transmission” is to select whether or not to transmit information on the transfer route determined this time to the notification destination address.
[0036]
When the transmission information is obtained from the search result transmission screen (Step 20), the presence / absence of center registration is checked (Step 22), and in the case of Yes, the transmission source e-mail address and notification obtained from the search result transmission screen and the storage area (not shown) The destination mail address, use date, and transfer route are stored in the user information table 11 (Step 24).
[0037]
Next, the presence / absence of transmission to the notification destination mail address is checked (Step 26). If Yes, the transfer route is transmitted to the notification destination mail address by e-mail (Step 28). The transmitted e-mail is, for example, as shown in FIG.
[0038]
In FIG. 6, the processing flow of the train delay information transmission means 16 is shown. The service providing apparatus 1 is configured to be able to always receive the operation status from the transportation management system 33, and when a change has occurred in the operation status, the service providing device 1 immediately notifies the user and the like. .
[0039]
When the information on the operation status is obtained (Yes in Step 30), the information is checked for delay information or delay cancellation informationization (Step 32). Flag indicating whether the information is delay information or delay release information in a predetermined format in order to know whether the information is delay information or delay release information from a change in the operation status from the transportation management system 33 If there is something like
[0040]
When the information on the operation status is delay information (Yes in Step 32), the delay information is stored in the train delay information table 12 (Step 34). Next, users related to the train delay information are sequentially searched from the user information table 11. The user related to the train delay information refers to, for example, a case where the user's transfer route is included within a predetermined time from the time when the change in the operation status occurs. All the transmission source mail addresses and notification destination mail addresses related to the train delay information are extracted from the user information table 11 (Step 36), and the train delay information is transmitted by electronic mail to the extracted mail addresses. The train delay information is, for example, as shown in FIG. 11 and notifies information related to changes in time and operation status.
[0041]
In the case of the train delay release information at Step 32, the information released from the train delay information table 12 is deleted.
[0042]
An embodiment of the present invention will be described with reference to FIGS. As shown in FIG. 7, the user uses the terminal device 31 or the portable terminal 32 to connect to the service providing device 1 via the telephone line or the network 2 and searches for a transfer route. In this case, input that it will arrive from Sakai Station to Tokyo Station on July 20 with priority in time at 14:30, and press the search button. Then, the service providing apparatus 1 extracts a plurality of transfer routes from the transportation system management system 33 or an operation diagram (not shown) of the service providing apparatus 1 and shows them as shown in FIG. Here, when the user selects the pattern 1, the search result transmission screen shown in FIG. 9 is displayed, and the user inputs a transmission source mail address, a communication destination mail address, presence / absence of center registration, and transmission / non-transmission. This user's email address is hana @ docomo. com and the notification destination e-mail address is bubu @ docomo. com. Register as a center and send a notification of the transfer route to the notification e-mail address. Then, since the service providing apparatus 1 has center registration, various information is recorded in the user information table 11. The recorded information is as shown in FIG. 2, and on July 20th 13:46, take the JR Joban Line rapid from Sakai Station and arrive at Ueno Station at 14:13. At 14:15, take the JR Yamanote Line from Ueno Station and arrive at Tokyo Station at 14:26. Further, as shown in FIG. 10, an e-mail indicating a route traveled by the user is transmitted to the notification destination e-mail address.
[0043]
Here, the service providing apparatus 1 obtains a change in operation status from the management system 33 of the transportation facility. As shown in FIG. 3, the information is information that a personal accident occurred at 14:00 on July 20 at JR Ueno Station, affecting the JR Yamanote Line and JR Keihin Tohoku Line.
[0044]
Receiving this information, the service providing apparatus 1 extracts from the user information table 11 the users who are expected to be affected by the change in the operation status and the people related to the movement of the users. In the user information table 11 in FIG. 2, it seems that there is an influence due to the change in the current operating situation, at 14:15, at hana @ docomo. Using JR Yamanote Line from Ueno Station. and the transmission source mail address and the notification destination mail address are extracted. Delay information as shown in FIG. 11 is transmitted to the extracted mail address by electronic mail.
[0045]
As described above, the service providing apparatus 1 according to the present embodiment uses the movement information from the user to notify only the change of the operation status related to the movement to the user and the person related to the movement of the user by e-mail. It becomes possible to notify automatically.
[0046]
Therefore, the user who has received the train delay information may recognize from the received e-mail that the currently registered transfer route is affected by the train delay and search for the travel route again. Also, those who are involved in the movement of the user, such as those who are waiting at the destination with the user, can receive the delay information of the train and know in advance that the user will be late for the meeting time. Become.
[0047]
In the above embodiment, the user searches for the transfer route and then registers it in the user information table 11. However, the transfer route is searched for and confirmed by another method in advance, and the transfer route is set separately. You may make it store in the user information table 11 so that it may input.
[0048]
In addition, when notifying the change of the operation status, the alternative route that is less affected by the change of the operation status is notified of a plurality of patterns as shown in FIG. As shown, a notification destination mail may be set to notify a transfer route to a person related to the movement.
[0049]
【The invention's effect】
As is clear from the above description, according to the present invention, by registering the user's use date, transfer route, time and user's e-mail address, and the e-mail address of the person related to the movement of the user, Only the delay information related to the transfer route can be notified to the user and the person related to the movement of the user.
[Brief description of the drawings]
FIG. 1 is a general view of an embodiment of the present invention. FIG. 2 is a user information table. FIG. 3 is a train delay information table. FIG. 4 is a boarding train search means. Train delay information transmission means [Fig. 7] Search screen [Fig. 8] Search result screen [Fig. 9] Search result transmission screen [Fig. 10] User transfer route notification email to notification email address [Fig. 11] Train delay information transmission email [Explanation of symbols]
1: service providing device 2: network 11: user information table 12: train delay information table 14: boarding train search means 15: boarding confirmation division sending means 16: train delay information sending means 31: terminal device 32: portable terminal 33: Management system

Claims (5)

A step in which a computer receives a setting of information about a person who is related to the route and timing of use of transportation and the movement of the user for each user;
Collecting information on the type of event that obstructs the operation of the transportation, the time of occurrence of the event, and the affected route;
Determining for each user whether or not there is an influence due to an event that obstructs the operation of the transportation facility when using the transportation facility;
And a step of notifying the user who is considered to have the influence and a person related to the movement of the user. The notification method according to claim 1, further comprising: notifying the user of an alternative route that is less affected by the event. Means for the computer to present a plurality of travel routes that meet the conditions from information on the use date, departure place, destination, departure time or arrival time for each user;
Receiving a setting of information relating to a person related to a movement route determined from among the plurality of presented movement routes, a time of use, and a movement of the user;
Collecting information on the type of event that obstructs the operation of the transportation, the time of occurrence of the event, and the affected route;
Determining for each user whether or not there is an influence due to an event that obstructs the operation of the transportation facility when using the transportation facility;
And a step of notifying the user who is considered to have the influence and a person related to the movement of the user. A step of receiving, on a computer, information on a route for using the transportation means for each user, a timing for using the transportation, and information on a person related to the movement of the user;
Collecting information on the type of event that obstructs the operation of the transportation, the time of occurrence of the event, and the affected route;
Determining for each user whether or not there is an influence due to an event that obstructs the operation of the transportation facility when using the transportation facility;
A program for executing a step of notifying the user who is considered to have the influence and a person related to the movement of the user. A means for receiving a setting of information relating to a person who is related to a route for using the transportation means for each user, a time of use and a movement of the user,
Means for collecting information on the types of events that obstruct the operation of the transportation, the time of occurrence of the events, and the affected routes;
Means for determining for each user whether or not there is an influence due to an event that obstructs the operation of the transportation facility when using the transportation facility;
A notification server comprising notification means for notifying a user who is considered to have the influence and a person related to the movement of the user.

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