JP2004302528A - Merchandise sales method and merchandise sales system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a merchandise sales method and a merchandise sales system that can reduce expenses about a merchandise sales promotion service and impact a customer. <P>SOLUTION: When a customer settles an article of merchandise to be purchased, a clerk scans a bar code on the article with a scanner part of a POS register PR. A CPU of the POS register PR acquires a pack ID number of the scanned article, and accesses a production file in a file server FS via a store controller SC. If the article of the acquired pack ID number is set with winning information, the CPU uses a speaker to announce that the article wins the drawing. Service information stored in production data on the article is acquired for processing of, for example, giving the article for free. If no winning information is set, the CPU normally registers the article. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a merchandise selling method and a merchandise selling system for selling merchandise in a point-of-sale information management system (POS: Point of Sales) system or the like.
[0002]
[Prior art]
At retail stores such as supermarkets, as part of services and sales promotion, lottery is performed at the time of settlement and various services are provided to winners. Winners are offered services such as discounting at a discount rate according to the purchase price and distributing small gifts according to the purchase price (for example, see Patent Document 1).
[0003]
[Patent Document 1]
Japanese Patent No. 2907686
[Problems to be solved by the invention]
However, in the case of the above-mentioned method, the discount target is all products, and the cost burden on the store side related to the service increases.
On the other hand, when a service such as a 10% discount is provided for a specific product, a considerable number of target products must be prepared in advance for the discount service, and the cost of preparing the product is large. In addition, there is a problem that this service is so ordinary that it has no impact on customers.
The present invention has been made in view of the above points, and has as its object to provide a product sales method and a product sales system that can reduce costs associated with product sales promotion services and can have an impact on customers. I have.
[0005]
[Means for Solving the Problems]
In order to achieve the above object, a method for selling goods according to claim 1, wherein a label issuing device for issuing a label to be attached to a product, storage means for storing identification information of the product, and communication with the storage means A merchandise sales system comprising a mobile terminal and a payment terminal for performing a payment process for a product based on the identification information stored in the storage means, wherein the label issuing device is configured to identify the product individually. A first step of issuing a label including: a second step in which, when a label of a product is issued by the label issuing device, the storage unit stores identification information of the product; A third step of setting the hit information of the product based on the identification information of the product stored in the storage means and storing the information in the storage means; and Label attached to A fourth step of reading the identification information from the mobile terminal, and when the hit information set by the mobile terminal is stored in the storage unit corresponding to the read identification information of the product, the settlement terminal provides a service to the customer. A fifth step to be performed.
[0006]
According to a second aspect of the present invention, there is provided a merchandise selling system, comprising: a label issuing device for issuing a label including identification information for identifying a product; A portable terminal having storage means, setting means communicable with the storage means, reading identification information of a product stored in the storage means, and setting hit information on the product based on the identification information; When purchasing a product, a reading unit that reads identification information from a label attached to the product, and if the identification information of the product read by the reading unit includes the contact information set by the setting unit, And a settlement terminal having a service providing means for providing services.
[0007]
According to a third aspect of the present invention, in the merchandise selling system according to the second aspect, the setting means reads identification information from the displayed merchandise and sets hit information.
[0008]
According to a fourth aspect of the present invention, in the merchandise selling system according to the second aspect, when hit information is set in the identification information of the product read by the reading means, the settlement terminal is a hit of the product. It is characterized by further having a notifying means for notifying that.
[0009]
According to a fifth aspect of the present invention, in the merchandise selling system according to the second aspect, the service providing means includes a product having identification information including the hit information and a settlement amount of a purchased product for one transaction including the product. Is characterized by being free of charge.
[0010]
According to a sixth aspect of the present invention, in the merchandise selling system according to the second or third aspect, when the storage means stores the number of hits per product and the setting means sets the hit information on the merchandise, 1 is added to.
[0011]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is an in-store layout diagram of a retail store that sells products such as fresh food, to which a product sales system according to an embodiment of the present invention is applied. In FIG. 1, the back room is an area where fresh food is processed and priced. In this area, label printers such as a weighing / packaging / pricing machine AW, a weighing label printer DPS, and a flat-rate label printer DP are arranged, and labels such as prices issued by these label printers are used during product production and processing. Or just before the product is displayed at the store.
The sales floor is an area where product shelves are arranged. At the checkout area, a POS register PR equipped with a barcode reader is provided so that the customer can pay for the goods to be purchased.
The office is an area in which clerical processing such as data aggregation and accounting processing, and decision-making regarding a purchase amount, a production amount, a processing amount, and the like are performed based on the data, and a store controller SC is provided.
FIG. 2 is a block diagram showing a system configuration for explaining a flow of data processing in the retail store shown in FIG. In the LAN (N1) in the back room, in addition to the weighing / packaging / pricing machine AW, the weighing label printer DPS, and the flat-rate label printer DP, a file server FS holding various data files such as production information for each product is provided. It is connected. Further, a transceiver TR is attached to the file server FS, and data can be exchanged between the file server FS and the handy terminal HT carried by the clerk via the transceiver TR. .
A plurality of POS registers PR and a store controller SC are connected to the in-store LAN (N2), and the store controller SC manages the plurality of POS registers PR. The LAN (N1) in the back room and the LAN (N2) in the store are connected to each other, and data can be exchanged between the two LANs.
[0013]
Next, the configuration of the weighing label printer DPS will be described with reference to the electric block diagram of FIG. Reference numeral 1 denotes a CPU (Central Processing Unit), which controls the entire operation of each unit of the weighing label printer DPS. Reference numeral 2 denotes a ROM in which a program executed by the CPU 1 is stored. Reference numeral 3 denotes a RAM used in the arithmetic processing of the CPU 1, which stores a product file (PLU file) transmitted from the file server FS and required for pricing.
Reference numeral 4 denotes a display unit, which displays predetermined information according to a display instruction from the CPU 1. An operation unit 5 is provided with input means for inputting a product number of a product, setting input of a product file, and the like. Reference numeral 6 denotes a printing unit which prints a product name, a price, a date and time, a bar code, and the like on a label in accordance with a label printing instruction from the CPU 1. Reference numeral 7 denotes a weighing unit that weighs the weight (content) of a product placed on a weighing dish (not shown). A communication unit 8 communicates with another weighing label printer DPS, a weighing / packaging / pricing machine AW, a file server FS, and the like via a LAN. Reference numeral 9 denotes a clock unit that measures the month, day, hour, and minute.
[0014]
Next, the configuration of the POS register PR will be described with reference to the electric block diagram of FIG. Reference numeral 21 denotes a CPU, which controls the entire operation of each unit of the POS register PR. Reference numeral 22 denotes a ROM in which a program executed by the CPU 21 is stored. Reference numeral 23 denotes a RAM used in the arithmetic processing of the CPU 1.
Reference numeral 24 denotes a display unit, which displays predetermined information according to a display instruction from the CPU 21. Reference numeral 25 denotes an operation unit, which is provided with input means for inputting completion of merchandise registration and inputting numerical data such as a deposit amount from a customer at the time of settlement. Reference numeral 26 denotes a clock unit that measures the month, day, hour, and minute. Reference numeral 27 denotes a printing unit, which prints receipts and the like of registered and adjusted merchandise in accordance with a printing instruction from the CPU 21. Reference numeral 28 denotes a scanner unit which reads a bar code added to a product. A communication unit 29 exchanges data with the outside via the LAN. Reference numeral 30 denotes a speaker unit that notifies that a product is hit.
[0015]
Next, the configuration of the handy terminal HT will be described with reference to the electric block diagram of FIG. A CPU 101 controls the entire operation of each unit of the handy terminal HT. Reference numeral 102 denotes a ROM in which a program executed by the CPU 101 is stored. Reference numeral 103 denotes a RAM used in the arithmetic processing of the CPU 1.
Reference numeral 104 denotes a liquid crystal touch panel display unit, which has a display function of displaying predetermined information in accordance with a display instruction from the CPU 101 and inputs data by detecting a position of the touched screen when the liquid crystal display screen is touched. Data input function.
Reference numeral 108 denotes a scanner unit that reads a bar code on a label attached to a product. A wireless transmission / reception unit 109 wirelessly communicates with the file server FS via the transceiver TR.
[0016]
Next, the configuration of the file server FS will be described. The file server FS has the same hardware configuration as a normal personal computer, and stores product files and production files in storage means (not shown) such as a hard disk. The data in these files can be accessed from the weighing / packaging / pricing machine AW, the weighing label printer DPS, the fixed amount label printer DP, the store controller SC, and the POS register PR as needed.
[0017]
FIG. 6 is an example of a product file stored in the file server FS. This product file stores PLU number, product name, price, date of manufacture, expiration date, number of hits, etc. as product data. That is, the number of hits is stored for each product (PLU number).
[0018]
FIG. 7 is an example of a production file stored in the file server FS. The production file is created when the product data stored in the product file is printed by the label printer. The production file stores, as production data, pack ID numbers for identifying individual products, PLU numbers, hit information, service information, and the like. Here, even if the same PLU number and the same product name are used, different pack ID numbers are assigned to different actual products (packs). With this pack ID number, it is possible to individually identify products in the production file.
In the hit information column, whether or not the product hits is set for each pack ID number. "1" is set for a winning product, and "0" is set for a missing product.
In the service information column, when "1" is set in the hit information column, a specific service to be provided is set by a symbol. The service content corresponding to this symbol is set by a service information file. Details of the service information file will be described later.
[0019]
The product file and the production file are linked, and if "1" is set in the hit information of any production data, 1 is added to the number of hits of the product data in the corresponding product. As a result, it is possible to determine from the product file how many hits are set for the product with which PLU number.
Since the product itself has no hit indication, the customer does not know which product is the hit. When a customer scans a product at the POS cash register at the time of payment for the product, the customer can first determine whether or not the product is a hit.
[0020]
FIG. 8 shows an example of the service information file, in which service contents corresponding to symbols in the service information column of the production file are set. In the present embodiment, the service for making only the relevant product free is "A", and the service for discounting the purchase price of one transaction including the relevant product by 10% is "B". When the hit information is “0” (out), “C” indicating no service is automatically set.
[0021]
Next, an operation in which a label printer prints a label based on product data and creates production data in a production file will be described with reference to FIG. In the present embodiment, an operation using the weighing label printer DPS will be described. The clerk uses the operation unit 5 to input a product name or a PLU number to be printed. The CPU 1 acquires the product data of the product from the product file in the file server FS (Step S50). Next, the CPU 1 sends the obtained product data to the printing unit 6, and prints the product name, selling price, production date, and expiration date on the label (step S52). The selling price printed on the label at this time is a value obtained by multiplying the price (unit price) of the product data obtained by the CPU 1 by the weight of the product measured by the weighing unit 7. At the same time as the operation in step S22, the CPU 1 registers the production data for this product in the production file in the file server FS (step S54). The clerk affixes the label on which the barcode is printed to the corresponding product (step S56).
The operation of generating the production data described above is the same even when the flat-rate label printer DP and the weighing / packaging / pricing machine AW are used.
[0022]
Here, an example of a barcode printed on a label is shown in FIG. This barcode is individually added to all products, and is constituted by a 13-digit single-stage barcode. The bar code consists of the first two digits (1) and (2) of the flag, the third digit (3) of the machine number, the fourth digit (4) of the day, the fifth digit (5) and the eighth digit (8). The number consists of a selling price (price) at the ninth digit (9) to the twelfth digit (12) and a check digit at the thirteenth digit (13).
The first to second digit flags “FF” can set data from 01 to 99. In the case of the barcode according to the present embodiment, a country code (for example, “49”) used in a general PLU barcode, a flag used in a normal NON / PLU barcode, and the like are already used in stores. Use a flag other than the specified flag.
[0023]
The third digit of the device number “M” indicates the device number of the device that has printed and issued the bar code label of the pack ID number.
The fourth digit day of the week “W” indicates the day of the week that the barcode label was printed and issued. In this embodiment, “0” is “Sunday”, “1” is “Monday”... “6” is “Saturday”. If the number of devices is large, the third and fourth digits may be used as the machine number, and the machine number may be displayed in two digits.
The serial number “CCCC” in the fifth to eighth digits is a number from “0001” to “9999”. The device that issues the bar code label (pricing machine or handy terminal HT) generates a continuous number and assigns it to each product.
[0024]
The selling price “PPPP” in the ninth to twelfth digits is a value from “0” to “9999”, and indicates the selling price of the product. If the selling price “PPPP” is “0”, it means that the price of the product is 5 digits or more and cannot be displayed with 4 digits. Usually, it is considered very rare that the price of a fresh product is 5 digits or more, but in special cases such as the special sale during the year-end and New Year holidays, such products can be expensive, so the price is When the number is 5 digits or more, the price printed on the label with price is entered by key at the time of product registration, so that processing can be performed.
In the case of a weighed product, the value obtained by multiplying the weight measured using the weighing unit 7 of the weighing label printer DPS by the unit price set in the product file is used as the selling price. In the case of a fixed price product, the price set in the product file is used as the selling price.
The check digit “C / D” at the thirteenth digit is data for checking whether or not the barcode has been read normally.
In the bar code, the 6-digit numerical value of the third to eighth digits is used as the pack ID number. This pack ID number is the same as the pack ID number of the production data registered in the production file.
[0025]
Next, an operation of setting hit information on a product using the handy terminal HT will be described with reference to FIG. The clerk takes out the product for which the "win" is to be set from the product shelf, and scans the bar code attached to the product using the scanner unit 108 of the handy terminal HT (step S11). The CPU 101 reads the pack ID number of this product from the barcode (step S13). Next, the CPU 101 accesses the file server FS from the wireless transmission / reception unit 109 via the transceiver TR, and obtains production data of a product having the pack ID number from a production file in the file server FS. Then, the production data is displayed on the liquid crystal touch panel display unit 104 (step S15).
If the hit information has already been set for this production data ("Yes" in step S17), the process ends. If the hit information has not been set ("No" in step S17), the clerk touches the corresponding field displayed on the liquid crystal touch panel display unit 104, and sets "hit" in the displayed production data (step S19). ). Next, the clerk inputs and sets the service information of the product for which the "hit" has been set, using the liquid crystal touch panel display unit 104 (step S21). Next, the CPU 101 transmits the hit information and the service information set in step S19 and step S21 from the wireless transmission / reception unit 109 to the file server FS via the transceiver TR, and stores the product stored in the file server FS. The contact information column and the service information column in the production data are updated (step S22). Further, the CPU 101 accesses the product file in the file server FS, and adds 1 to the number of hits of the product data of this product (PLU number) (step S23).
Thereby, the number of hits set for each product (PLU number) can be grasped. In addition, by referring to the number of hits of the product from the handy terminal HT, the number of hits can be confirmed in real time at the sales floor, and the number of hits can be increased or decreased while confirming the sales of the displayed products.
When canceling the hit setting of a certain product (when reducing the number of hits), the number of hits of the corresponding product (PLU number) in the product file is decremented by one.
The operation of setting the hit information on a product using the handy terminal HT has been described above. However, the hit information can be set from a label printer, a store controller, a POS register, and the like by referring to the production file of the file server. is there.
[0026]
Next, an operation of registering and adjusting a product in the POS register PR will be described with reference to FIG. The clerk scans the bar code of the product purchased by the customer with the scanner unit 28 of the POS register PR (step S1), and the CPU 21 acquires the pack ID number of the scanned product (step S2). The CPU 21 accesses the production file in the file server FS via the store controller SC, and determines whether or not hit information is set for the product having the pack ID number acquired in step S2 (step S3). When the hit information is set ("Yes" in step S3), the CPU 21 notifies the user of the hit using the speaker 30 (step S5). Further, the CPU 21 obtains service information stored in the production data of the product, and performs processing such as making the product free, for example, in association with the service information file (step S6). If the winning information has not been set ("No" in step S3), the CPU 21 performs normal product registration (step S7).
When all the merchandise registrations have been completed ("Yes" in step S8), the clerk performs settlement with the customer (step S9), and ends the processing.
[0027]
As described above, according to the present embodiment, it is possible to scan a product on a product shelf using a handy terminal, set hit information and service information, and transmit the information to a file server. The burden of such expenses can be reduced. In addition, the hit information of a product can be changed and controlled in real time.
Further, it is possible to give an impact since the customer does not know which product is a hit.
[0028]
As described above, the embodiments of the present invention have been described in detail with reference to the drawings. However, the specific configuration is not limited to the embodiments, and may include a design change or the like without departing from the gist of the present invention.
[0029]
For example, a label may be printed from a handy terminal.
The barcode including the pack ID number may be any type of barcode as long as individual products can be identified. In the above embodiment, the barcode is a single-stage barcode. However, a barcode other than the JAN code such as a two-dimensional barcode or a code 39 may be used.
Further, the store controller and the file server may be integrated.
Further, the functions of the store controller and the file server may be provided in one label issuing device, and the label issuing device may have a product file, a production file, and the like.
[0030]
【The invention's effect】
As is clear from the above description, according to the present invention, it is possible to set the hit information on the portable terminal based on the identification information for individually identifying the product, so that the hit information is actually set in front of the product. Can be set. In addition, since the hit information can be set individually for each product, it is possible to control the cost for the service.
Further, it is possible to give an impact since the customer does not know which product is a hit.
When the number of hits is set, the number of hits of the corresponding product is incremented by one, so that the number of hits set for the product can be confirmed.
[Brief description of the drawings]
FIG. 1 is a layout diagram of a retail store according to an embodiment of the present invention.
FIG. 2 is a block diagram showing a system configuration in a retail store in the embodiment.
FIG. 3 is an electric block diagram of the weighing label printer DPS in the embodiment.
FIG. 4 is an electric block diagram of a POS register PR in the embodiment.
FIG. 5 is an electric block diagram of the handy terminal HT according to the embodiment.
FIG. 6 is an example of a product file stored in the file server FS in the embodiment.
FIG. 7 is an example of a production file stored in the file server FS in the embodiment.
FIG. 8 is an example of a service information file in the embodiment.
FIG. 9 is an example of a barcode printed on a label in the embodiment.
FIG. 10 is a flowchart showing a label printing operation in the embodiment.
FIG. 11 is a flowchart showing an operation of setting hit information in the embodiment.
FIG. 12 is a flowchart showing operations of registering and adjusting a product in the embodiment.
[Explanation of symbols]
1, 21, 101 CPU, 2, 22, 102 ROM, 3, 23, 103 RAM, 4, 24 display unit, 5, 25 operating unit, 6, 27 printing unit, 7 measuring unit, 8, 29 communication section, 9, 26 clock section, 28, 108 scanner section, 30 speaker, 104 liquid crystal touch panel display section, 109 wireless transmission / reception section, AW weighing / packaging / pricing machine, DPS ... Weighing label printer, DP: Flat-rate label printer, FS: File server, TR: Transceiver, HT: Handy terminal, PR: POS register, SC: Store controller, N1: Weighing and valuation system (LAN in back room), N2 ... POS system (in-store LAN)

Claims (6)

A label issuing device for issuing a label to be affixed to a product, storage means for storing identification information of the product, a portable terminal capable of communicating with the storage means, and payment of the product based on the identification information stored in the storage means A merchandise sales system comprising a payment terminal for processing,
A first process in which the label issuing device issues a label including identification information for individually identifying a product;
A second step in which the storage means stores identification information of the product when the label issuing device issues a label of the product;
A third process in which the portable terminal sets hit information of the product based on the identification information of the product stored in the storage unit, and stores the information in the storage unit;
A fourth step in which, when a customer purchases a product, the checkout terminal reads identification information from a label attached to the product;
And a fifth step in which the settlement terminal provides a service to the customer when the hit information is stored in the storage means corresponding to the read identification information of the product. A label issuing device for issuing a label including identification information for identifying a product,
When a label of a product is issued by the label issuing device, storage means for storing identification information of the product,
A portable terminal having a setting unit capable of communicating with the storage unit, reading identification information of a product stored in the storage unit, and setting hit information on the product based on the identification information;
When a customer purchases a product, a reading unit that reads identification information from a label attached to the product, and a storage unit that corresponds to the identification information of the product read by the reading unit includes hit information. And a payment terminal having a service providing means for providing services to the customer. 3. The merchandise sales system according to claim 2, wherein the setting means sets identification information by reading identification information from the displayed merchandise. 3. The settlement terminal according to claim 2, wherein when the hit information is set in the identification information of the commodity read by the reading means, the settlement terminal further includes a notifying means for notifying that the commodity is a hit. Product sales system. 3. The merchandise sales system according to claim 2, wherein said service providing means makes a payment for a merchandise having identification information including the hit information and a purchase merchandise for one transaction including the merchandise free. The storage means stores the number of hits per product,
4. The merchandise sales system according to claim 2, wherein when the hit information is set by the setting means, 1 is added to the number of hits of the merchandise.

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